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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 657

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S
sachin gupta
from Ludhiana, Punjab
Jan 31, 2010
Resolved
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1 I ve submitted an application on 19Nov 09 for change of Broadband plan (from existing Home 500C+ to Home 750 + ,which is Broadband Unlimited usage) at office of Commercial Officer ,Shahdra Ex, Ghaziadab .No bill was generated at the end Nov 09
2 Bill for Nov -Dec 09 was generated in Jan 10 ,with a Amount of Rs 6383.
3 On inquiring at same office ,i came to know tht my old plan ( Broadband Home 500C+ ) is still in progress and its not changed to new plan ( Home 750+) There was no intimation to me .
4 My usage was according to UNLIMITED plan but they ve charged as per old plan , and thts why bill is so high.
5 kindly change my plan at the earliest and charge me as per Home 750+ from 01 dec 09.
Aug 14, 2020
Complaint marked as Resolved 
Consumer no. --phone no[protected]
A N [protected], CUSTERMER I D [protected]
Sir i choosed unlimited uses plan of Rs 699.00 per month since 2 years . but now i am reciving the bill is about Rs 3000.00 pr month . in which current charges are 1699.00 . how my plan changed by BSNL. Iwant the plan of Rs 699.00 per month with unlimited use . hence pl change the bill. correct hte bill and pl send the bill in y e- mail

[protected]@gmail.com

thanks

pradeep wankhade
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    S
    sarveshchauhan
    from Pune, Maharashtra
    Jan 31, 2010
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    HELLO SIR,

    I HAVE A BSNL LANDLINE CONNECTION SOME TIME AGO,WHICH IS NOT WORKING NOW. I HAVE ALSO A INTERNET CONNECTION ON IT. THE BSNL COMPANYSEND ME A BILL OF 20000 RS. OF FOUR MONTHS O[censored]SING INTERNET,WHICH I HAVE NOT USE.I DO ALSO COMPLAIN AGAINST IT THEY GAVE ME THE DETAILS OF BILL THAT IT WAS USING IN ANOTHER PLACE BY HACKING MY PASSWORD, AND TELLS US TO PAY THE BILL.THEY ALSO TELLS US THAT WE CAN ALSO LOGIN REPORT IN THE POLICE STATION AGAINST OUR PROBLEM BUT POLICE ALSO NOT WRITE OUR REPORT.
    SO TELLS ME THAT WHAT I DO?
    PLEASE SOLVE MY PROBLEM.

    NAME SARVESH CHAUHAN
    FATHER NAME AMAR SINGH CHAUHAN
    BSNL NO. [protected]
    ADDRESS 199,INDIRA COMPLEX COLONY,TIGAON OAD,OLD FARIDABAD.
    Aug 14, 2020
    Complaint marked as Resolved 
    I have paid my BSNL billno: 88703459 consumer No:1072870 telephone no: 2643993 on 29th Jan 10 in your canning street BSNL office for Rs 532/- but sorry to inform you that Mr.Tarikul Sekh who is accepting the payment has taken Rs.529/- instead of Rs.532/-, moreover it has been observed that the payment has not gone through my account.

    I shall be glad if you kindly look into the matter and let me know the fate where the amount is lying which I have paid on 29th January 2010.

    Thanking you,

    Yours faithfully,
    DIPEN DEY CHOWDHURY
    27, S M ROAD, ASHRAMPARA
    SILIGURI
    PIN: 734001
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      L
      loganathan
      from Kosamba, Gujarat
      Jan 30, 2010
      Resolved
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      Resolved

      today ( 30.1.2010) i tried to make online payment for my bsnl broadband. while making the payment, i received an alert informing that an encrypted page is requested and third parties may misuse my details. so i cancelled the transaction in grounds of safety. but still i found that the amount of RS. 829 has been credited from my KARUR VYSYA BANK ACCOUNT. and further this payment has not been confirmed by BSNL

      the details of the transaction are as follows:

      BSNL CHENNAI

      telephone no:[protected]

      bill no:[protected]

      address: M.loganathan, 16, SMC Mens Hostel, Old jail road, Chennai 600001

      account number: [protected]
      Aug 14, 2020
      Complaint marked as Resolved 

      Broadband — ECS BILL PAYMENTS

      HELLO SIR
      THIS IS SUSHIL SURANA
      MY LAND LINE NO. 41514898, WE HAVE ECS BILL CLEARING
      THEY ARE SHOWING THAT THERE IS A PAYMENT PROBLEM
      WE HAVE SUFFICENT OF BANK BALANCE
      KINDLY LOOK INTO THE MATTER
      IF THERE IS ANY SUCH DUE WHY SHALL I BE CHARGED FOR THE NON PAYMENT FEES AS MY BANK BALANCE IS SUFFICENT FOR THE PAYMENT, THEY ARE CHARGING FOR THERE MONTHS LATE FEES
      WHAT WERE THEY DOING TILL THREE MONTHS KINDLY LOOK INTO THE MATTER

      Broadband — Online Payment

      I am using a broadband connection no[protected]. i made the payment of my latest bill, i am not able to pay my previous bill. How can i pay my previous bill online.



      regards
      Mohammedi Rubiya
      +91-[protected]

      BSNL Broadband — regarding bill

      my name is neeraj kumar my landlne no. is [protected].i'm suffering from bill payment since last one year.actually i have paid all the bills on given time.thereafter always a previous bill attached with latest bill and acc. to it the both bills will have been paid,but i have already pay the previous bill .i'm not satisfied with bsnl services.please verify it''.
      please take action immidiately''
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        B
        BINDER PAL DAWAR
        from Chandigarh, Chandigarh
        Jan 30, 2010
        Resolved
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        Resolved

        To block the sim card

        I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected] and sim card no. Was[protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
        My temporary mobile no. Is c/o binder paul mob. No. [protected]...
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        P
        Pardeep Kumar
        from Jind, Haryana
        Jan 30, 2010
        Resolved
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        Resolved

        Hello Sir/Madam,

        This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on Jan 06, 2010 of 112.00 Rs. till date netiher i my mobile recharge is done nor I received any message. Here is the Payment details:
        Payment details for Payment Id [protected]

        Payee Name : PREPAID MOBILE RECHARGE

        Address:EURONET WORLDWIDE INDIA PVT LTD
        WEST QUADRANT, II FLOOR,ILFS FINANCIAL CTRE,
        BKE BANDRA City : MUMBAI
        Zip Code : 400051

        Customer Reference :[protected]

        Payment Information
        Payment Amount : INR 112.00
        Date of Payment : 06/01/2010
        Payment Status : Success
        Payment Remarks :- 1008

        Looking forward for the positive response asap.
        Bank Deduction & Biller details attached for you reference.

        Pardeep Kumar
        [protected]
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 
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          P
          P SHARATH KUMAR
          from Hyderabad, Telangana
          Jan 30, 2010
          Resolved
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          Resolved

          sir,
          I have taken a new BSNL Broadband connection this month on 6th of JAN. For viewing my account details the local exchange BSNL employee told me on phone to register my Broadband account on the site http://selfcare.sdc.bsnl.co.in//. i have done as they said. i have registered my Broadband account on the site with a user name and password. the user name and password worked only for that day, since then i could not open my account on the site with the same user name and password that i provided before. i have been repeatedly complaining to the customer care, they say that, your request has been added, you'll get a call from the BSNL in 24 hours max, but even after 24 days i didn't get a call, i think my complaint has not been taken into consideration, my problem has not been solved. as my broadband is a limited usage one, i need to check often to see how much i have used, just to be careful not to exceed the limit. This time it could go way beyond the limit just because i couldn't check my Account. This may also be a cheap trick on the part of the company to extract more money from the customer

          I request you to take necessary actions on this company for providing useless services with a faulty site for the customer.

          Yours thankfully
          P SHARATH KUMAR
          Aug 14, 2020
          Complaint marked as Resolved 

          bsnl-broadband — account details

          sir,
          i am a user of bsnl-broadband under 250 plan.i cannot access my account details. whenever i enter my portalid and password, it is informed that they are invalid.please send me the necessary solition regarding this problem or take necessary actions.
          my bsnl landline no: is[protected]
          mera landline no [protected] hai. maine broadband connection liya hua hai. jisme vi-fi connectivity nahi mil rahi hai. mine ek complain darj kiya tha, jiska complain no. [protected] hai. ye complain darj kiye mujhe ek week ho gaye, lekin aaj tak is complain ko sunne wala koi nahi hai. phir se complain karne par mujhe ek phone no./mobile no. de diya jata hai. lekin is phone no./mobile no. se bat karne se koi attend hi nahi karta hai. mujhe jo phone no./mobile no diya gaya hai jo is prakar hai 2114083, 2329370, 2325080, 2327654, 2285757, 2334800.
          atah mahoday se nivedan hai ki mera problem ka solution jald se jald karne ki kripa karen.
          sadhanyavad.


          bhavdiy

          s.k.sahu
          training officer
          center of excellence
          women iti bhilai
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            S
            shaik.iqbal basha
            from Vijayawada, Andhra Pradesh
            Jan 30, 2010
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            hai iam iqbal my number is +[protected] is not working. i have give the complaints so many times but they do not take care proper action, and i have bsnl broadband to my land line number so please solve my problem. my number is [protected]
            Dear Sir,
            Its reminder mail, to our supporting team, as I have given my previous complaints, non of BSNL team is respond to my complaint.I do not know what is going at your end.
            My land line phone is not working since Feb 20th on wards, I raised 3 to 4 complaints, though I didnt get any response, because of that I am loosing so many important phone calls.and I am remaining you people I am 15 yrs old customer, even though you people are not at all giving proper response. I thought all of you are thinking that, we are in Village, we dont have hurry burry / Important like that you people might feeling.

            and now I regreat to inform you, If you people are not able to respond with in 24 hrs please let me know through mail(ramakrishna.[protected]@hotmail.com) or my mobile(+91-[protected]), then I can look on to further solution.but kindly respond to my complaint.

            And I observed that BSNL team members are always not putting wires in proper way, they are dragging phone wire line on Electric wire lines and because of that over electric lines into my home its giving always problem, and our phone wire lines are always burning and also this time even it has given elictric sparks too.
            So, Kindly look on to that issue, and I believe BSNL will do favour to customers.

            My Land line number[protected]

            and you contact me, through my neighbour mobile number +91-[protected]

            And my exchange location is :- Lemalle

            and my previous complaint number is -->[protected]


            Thanks & Regards
            Ramarao Yella
            Endroye (Post),
            Amaravathi (Mdl),
            Guntur (Dist) - 522016
            Respected Sir,


            This is Infrom you that we have a landline phone conection in my
            home, its number is[protected].From last one Year its was working
            only 15days in a month.With havey noice.So many times we are
            complaning about our problem, Telecom Department persons are come to
            our home & make temporary repairs, After that Phone will be same
            condition.
            so we are requested to you, please give the permanent solution regarding
            our land line phone.Please do this needful as early as possible.



            Thanks/Regards

            K.NAGENDRAIAH
            Customer Id:[protected]
            Account Number:[protected]
            Phone Number:[protected]
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              S
              Souradeep Dutta
              from Delhi, Delhi
              Jan 30, 2010
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              MY MOBILE NO IS [protected]. I HAVE ACTIVATED MISSED CALL ALERT BEFORE SOME DAYS, AND NOT GETTING THE SAME, MOREOVER WHEN MY MOBILE IS SWITCH OFF, AND MY NUMBER IS CALLED IT SAYS THAT THE ' NUMBER DOES NOT EXIST'. I HAVE COMPLAINED AND REPORTED TO THE CUSTOMER CARE FOR MORE THAN 16 TIMES WITH NO RESULT. IT IS REALLY FRUSTRATING TO CONTINUE THE USE OF BSNL MOBILE. I WILL BE COMPELLED TO APPEAL THE CONSUMER COURT IF MY PROBLEM IS NOT SOLVED IN 2 DAYS.
              MY MOBILE NO IS [protected]. I dont get incoming on my mobile last 10 day
              pleases solve my problem
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                G
                Gaurav Shukla
                from Sikar, Rajasthan
                Jan 29, 2010
                Resolved
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                Resolved

                My name is Gaurav Shukla. I am from uttar pradesh at kanpur. I have taken bsnl broadband connection. And my number is[protected]. And my plan is 500C where u have get 1.5 GB in every month. And i did not cross my access limit of broadband. I have checked in portal id it shows that u have 1296mb limit. But i got a mail from dataone department u have cross ur limit. How is it is possible. And this plan night 2am to 8am unlimited downloading u can do. So if i want to download any file so i can download in nght so plz take action aginst this . This is totally fraud. plz take action against this
                Aug 14, 2020
                Complaint marked as Resolved 

                DATAONE BROADBAND — .08 mbps speed on my 500c plan

                sir, i have a 500c home plan. and speed is .08kbps . i am very upset with this speed plz do something argent.

                Broadband Limited access - Comment #1848109 - Image #0
                the site to check BSNL broadband usage i.e., selfcare.sdc.bsnl.co.in doesnot open in browsers other than Internet Explorer...

                Im using Ubuntu 9.1 and it doesnt provide IE with it...
                i have to be using only Firefox and Chrome browsers...
                So, how can i check my data usage now???!!!
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                  Nagaraj Hegde
                  from Basi, Punjab
                  Jan 29, 2010
                  Resolved
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                  Resolved

                  I have BSNL Broadband connection at home. For the last 1 month or so, I am facing an issue where the internet keeps getting disconnected very often.

                  Like for example - I connect to internet and checking my indiatimes mail. Suddenly it gets disconnected. Then I login to the MODEM address which is http://192.168.1.1/ and notice the message that "ADSL Link Down" or "PPP Down".

                  I lodged a complaint and checked with the exchange. They came back saying there is some problem with the line/cable even though my phone was working perfectly fine. They said the line has a problem for the internet data and not for phone voice!! After sometime, the lineman called me and asked me if the phone is working fine... !! I kept on saying "I don't have a problem with phone.. but I have problem with Internet connectivity". The guys never understood... between all these the internet started working fine.

                  However just after few days (4-5 days), I again had the same issue and I again lodged the complaint. This time nobody from the exchange bothered to check on this complaint :(. From last 1 week, this problem has increased so much that I am unable to connect to internet at all not even for 1-2 minutes. Please do something. My phone is[protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  BSNL — keep disconnecting and cant check usage

                  HI there i m very disappointed with you guys service as broadband is keep disconnecting after 10-15 minutes and for some reason i cant check my account usage i was given this website when i rang them :0-bbservice.bsnl.in/ this website doesn't open at all and i have only given PAR password, when i go to main BSNL website to check usage it ask my user name and password which they didnt give me, i mean please we are paying you for this so please as you guys should give us the best service so that i could recommend you to others, Thank you
                  I have BSNL Broadband connection.For the last 1 month or so, I am facing an issue where the internet is not working. lodged the complaint. This time nobody from the exchange bothered to check on this complaint :(. From last 1 week, this problem has increased so much that I am unable to connect to internet at all not even for 1-2 minutes. Please do something. My phone is[protected]
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                    V
                    Venkatachalam S
                    from Nagercoil, Tamil Nadu
                    Jan 29, 2010
                    Resolved
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                    Resolved

                    BSNL usage details at http://data.bsnl.in shows me that I have downloaded a large amount of content in 1 and 1/2 hr during night. This usage details showed up to me even before the day o[censored]sage has come. BSNL authorities accepted that it was a transaction error but failed to rectify my problem saying that it has been used by me. I need proper action regarding this and they should correct their code base and data base so that these kind of errors might not happen in the future and they should aim at providing a better customer Care.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      M
                      MANOMITA SENGUPTA
                      from Kolkata, West Bengal
                      Jan 29, 2010
                      Resolved
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                      Resolved

                      TO WHOM IT MAY CONCERN
                      Manomita sengupta
                      East maligaon
                      Dist-kamrup
                      Pin-781011
                      Assam

                      Dear sir/madam

                      My landline phone[protected] which is registered in the name of my father Mr. Ajit Kumar Sen is dead since 17/11/2009. I have lodged the complain on 17th nov itself. But til now its been more than 2months, no one from the BSNL deptt have bothered to address the same. I have even mailed the circle officer through mail and also other official verbally but nothing happened. Its really a big shame on their part. BSNL official being a part of public undertaking shows this kind o[censored]nprofessional behaviour. But the same cannot be expected from a private landline subscriber. i really feel that due to this kind of taken for granted behaviour one day private subscriber will be far ahead of the public landline subscriber like BSNL

                      Manomita sengupta
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        L
                        Lakshmi Jain
                        from Barh, Bihar
                        Jan 29, 2010
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                        Dear Sir,
                        From Last 6 months I can't see my broadband usage of bsnl. I am a customer of BSNL Broadband residing in Kishanganj (Bihar). But there is no response from this site (bbservice.bsnl.in) from last 6 months. My name is Vijoy Ajmera and my Landline No. is[protected].

                        Broadband — can't see my usage

                        I am not able to open the site bbservice.bsnl.in to see my usage, I have taken the bb pack of Rs.250/- but our bill goes beyond 1000 rupees So please help me regarding this...

                        BSNL — Can't see broadband usage

                        i am using bsnl broadband service and from last 6 days i am sufering from the problem o[censored]sage detail. whenever i log on to www.data.bsnl.in only blank white screen appears on the monitor but, the details or login format didn't appears. so please sir clear the problem . solve the problem as early as possible
                        i am not able to know what is my usage at present
                        plz i want know my broadband usage...
                        plz i want know my broadband usage...
                        plz i want know my broadband usage
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                          P
                          Pravas Ranjan Kanungo
                          from Delhi, Delhi
                          Jan 29, 2010
                          Resolved
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                          Resolved

                          I am a BSNL customer,my mobile no. is [protected],kindly stop the daily sms from Bollywood Diva subscription (http://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&a=1) and also cancel my account from wap1.indiatimes.com.I have complained about this earlier but there was no response so, please solve this and don't cost me.Thanks/Regards Pravas
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          BSNL Prepaid — Unsubscribe bollywood diva

                          Please deactivate the bollywood diva
                          15nov2009 it reneved so deactivate now from [protected] this no
                          Kindly deactivate bollywood diva from my mobile no. [protected]

                          BSNL — To stop Bollywood Diva

                          I am a BSNL customer,my mobile no. is [protected],kindly stop the daily sms from Bollywood Diva subscription.From http://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&a=1 and also cancel my account from wap1.indiatimes.com Thanks/Regards
                          Sir my mobile no is [protected].STOP DIVA subscription immedeatly in my mobile no
                          and sir please do not send service messages.
                          Sir please stop the bollywood diva subscription on my mobile no.[protected].
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                            A
                            AJAY KUMAR JHA
                            from Jabalpur, Madhya Pradesh
                            Jan 29, 2010
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                            TO,
                            DR.Clement Dolma
                            I HAVE RECIVED AMESSAGE FROM TM-AWARD
                            U HAVE BEEN SELECTED 4 THE 2009 SHELL(IN'T)MOBILE DRAW.AWARD(200,000.00 PND)
                            SO PL'Z SEND SOME INFORMETION FOR MY
                            SHELL NO.-[protected],[protected],
                            sonu.[protected]@gmail.com

                            ICICI — TM-AWARD

                            TO,
                            DR.Clement Dolma
                            I HAVE RECIVED AMESSAGE FROM TM-AWARD
                            U HAVE BEEN SELECTED 4 THE 2009 SHELL(IN'T)MOBILE DRAW.AWARD(200,000.00 PND)
                            MY MOBILE NO IS [protected]
                            this is a well known fraud
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                              C
                              Cynthia Miranda
                              from Mumbai, Maharashtra
                              Jan 29, 2010
                              Resolved
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                              Resolved

                              I had applied in August 2009 for broadband, there wasnt any response for about 2 months, when i was promised it was going to be done in a months time, so i followed my frequent Innumerable visits to the local telephone exchange situated at Verna, all they said what it will be done tomorrow, or they gave silly excuses like cables not working, no one bothered to repair the damaged cables either, then out o[censored]tter frustration I reapplied in december 2009 i was told i would get the connection in a weeks time, now its been a month, no response. BSNL employees needs to learn something called customer service and should the employees should realize the Importance of image/ brand building.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                A
                                AJAY PATNAIK
                                from Delhi, Delhi
                                Jan 29, 2010
                                Resolved
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                                Resolved

                                Landline phone not working for one month

                                My phone no[protected] is not working since[protected]. Inspite of repeated follow-ups, complants to various senior officials and sms complaints to the GM and AGM of BSNL, UP(West) no one is paying any attention to my problem. As the phone is not working for almost the entire month, why should I pay the monthly rent and taxes for the said month when they will send me the bill in February first week? I think they are indirectly forcing/pursuading...
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                                Challenge PG
                                from Bengaluru, Karnataka
                                Jan 28, 2010
                                Resolved
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                                Resolved

                                Sir, on 26/01/2010 evening i lost my mobile with IMEI number [protected] in which i put my new Cellone connection [protected] also. mobile was swiched off at that time. & on next day 1:00-1:10 pm i have tried to call in to that mobile number & sombody attended the call also. but im sure that they cannot use my handset to talk, because they need to have the hands free set for hearing. so prpably they might used other handset while i did the call. then i complainted to the police station also and they have also tried to call to that number & again sombody attended the call but not responding.
                                So i want to know that whether it is possible to get the imei number of that phone which they have used to attend the call??? if that so to whom i have to contact with??
                                it is necessary to me that to find out the hand set since it was a borrowed one & not belongs to me....Please help...

                                Challenge PG
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                CELL ONE BSNL — LOST SIM CARD ALONG WITH THE MOBILE PHONE

                                I LOST MY MOBILE PHONE WITH MOBILE NO [protected].
                                DISCONNECT THE CONNECTION IMMEDIATELY.
                                PLEASE RETURN BACK THE SIM CARD AS IT CONTAINS VERY IMPOTANT NUMBERS OF MY BUSINESS AND PERSONAL PHONE NUMBERS TO WHOM SO EVER IT MAY CONCERN.

                                CellOne — lost sim card

                                Yesterday i lost my bsnl sim.that mobile number was [protected].I took this sim on August 2008. i lost my mobile also. i used nokia 1600.Shall i get a duplicate sim.
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                                  KAUSHAL KUMAR
                                  from Lucknow, Uttar Pradesh
                                  Jan 28, 2010
                                  Resolved
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                                  Resolved

                                  I have a broad band connection of BSNL,Ghaziabad. The broad band connection was installed on 07.01.2010. From the date of connection to till date i am facing problems of connectivity and speed and also disturbance in telephone. At the time of installation, it was informed by their agent that you will get 200 to 256 kbps speed. But this is totaly wrong. In this regard I have made several complaints on 1957 and also on[protected] but my problem could not be resolved. Today I also wrote a letter to the G.M. B.S.N.L. Ghaziabad in this regard and sent by registered post for doing the needful in the matter. My telephone No. is [protected].
                                  Please intervene in the matter so that my problem could be resolved.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  P.N.Tandon connection no.[protected]. Its quite old connecton with broad band .But for the last Six months it is giving problems. Broadband connection either not working continously 4to 7 days and if it gets connected, it is momentry in half an hour time it break ten times.every third day or fourth day I have to launch complains by mobile ph.or by going personally to Tele.exchange office at Surya Nagar. connectivity Problem explain to SDO.& inform to GM TElephone Ghaziabad office.But result is ZEERO.
                                  Now I am helpless In such condition to whome I contect and who is responsbile not providing regular service.
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                                    Asheesh Sharma
                                    from Bengaluru, Karnataka
                                    Jan 28, 2010
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                                    Sir, i am an Student . I am an Bsnl Prepaid customer having no.[protected].I belong to Himachal Distt. Bilaspur . I am facing the problem regarding my caller tune. Neither i have activated any caller tune nor i got any of call from caller service but the charges has been deducted fro my balance.
                                    At evening 26th jan i have talked to customer care but they do not register my complaint and told me to msz at 56700 by writing NCOPY. i have did all of that and six rupee charges again deducted. on 27th jan evening i again asked customer care, they said your complaint is in quie. wait for fourty eight hours. nothing happened in next fourtyeight hours. again i called on 28th of jan, but custoer care now said that no coplaint has been registered. they only told e the method to deactivate the service by consuming again two rupees.And no enquiry regarding my balance.
                                    i have whole lists of calls and messages that i have recieved and sent.. i totaaly unsatisfied with custoer care and Bsnl. I want justice.
                                    +1 photos
                                    My Mobile no.is [protected]. Last one month SMS are not going from my mobile. I am recieving the SMS only. Kindly do the needfully early.
                                    I am also facing the same caller tune problem. Further I do not want to listen others songs when I call them instead old tring-tring is better. These service providers take money from one and feed others forcibly the unwanted music this must be stopped at once. Or the service provider should pay the money instead of taking money. If one can take challenge to hack 5xxxx to work this way. TRI ios also dumb. No one listens.
                                    please deactivated my calertune my no. is [protected] and my cell is not able to make call to customer care
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