Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Broadband — unserviceability of broadband

I have bsnl broadband connection.Most of the times connectivity goes off .It was most harrashed time for me when connectvity was not available from 5 Jun09 & on complaint it was stated that connetvity would be restored by Monday only (sat&sun holiday) Even I had to contact[protected] thrice on 8Jun(mon) to get it connected.Please take appropriate action to aoid reoccurence

wireless broadband connection for laptop and pc are not working

CELL ONE POST PAID — EXCESS BILL

I HAVE POST PAID CUSTOMER FOR LAST 5 YEARS . MY MOBILE NO. [protected] . LAST MONTH I HAVE TAKEN JEEVAN SATHI AND GPRS CONNECTION IN MY MOBILE. MY NORMAL BILL COME AT 300 - 350 RANGE. JEEVAN SATHI CONNECTION TAKEN FOR RS. 25 RENT AND GPRS FOR RS. 49 RENT. BUT MY BILL FOR OCTOBER SJOWN AS RS. 956/-. I AM SURPRISED TO FIND THIS TYPE OF ABNORMAL BILL. NO BILL RECEIEVED YET. THEY HAVE TAKEN EXCESS AMOUNT IN MONTHLY RENT AND WHAT OTHER CHARGES I DO NOT KNOW?

I have a similar type of problem with my Cell One bill, and not just me but also some of my acquaintances with whom I discussed the problem expressed similar kind of view.

hi sir

me bsnl brdband unlimited use karta hun...per 10-12 dino se mera brodband start to ho jata hain lekin 5 miniut ke badd disconected ho jata hain... aur modem se internet ki light blanking nahi hoti...to kuch aap meri help karen...plz...

thankyou sir

damodar bhai chughani
avni park society, block no g-1, near takhteshwer plot, bhavnagar

mob[protected]
l.l no[protected]


thankyou sir
...

h

...

SERVER SYSTEM OF BSNL BROADBAND — NO SERVER CONNECTION

INITIALLY BROADBAND CONNECTION WAS INTERMITTENT(.) BROADBAND IS OK NOW(.) BUT SERVER IS NOT GETTING CONNECTED(.) RESULT UNABLE TO WORK IN THE INTERNET AS WELL AS IN MESSENGER MODE(.)

BSNL Broadband — slow net speed

hello sir,my name is manish mehra.my land line no is[protected].and my user id is nl[protected].i have taken bsnl broadband 750 ul plus plan but my net speed is very slow.so please help me.this problem become again and again.nobody solve my this problem.so please solve my this problem.
thanks

BSNL Broadband. — Reconnect problem

I have paid my dues and even after 10 days I cant get the landline reconnected is that what you guys do to satisfy your customers ?
iam still patiently waiting to receive any service from your administration for this problem .My landline number is[protected].

sir,
my modem cannot connect to the server many times.i have connection of broadband about 2 months.i have complained in the bsnl office, my land line no is[protected]. and broadband i.d. is re22551078_scdrid.my land line phone have also problem.we cant hear clear sound by the phone.many times, net speed become also very slow.so please help me and solve my problem

UR BUSINESS IS CLOSED OR NOT PLSE TELL ME

micromax 300G 3G — problem with speed.

i live in secunderabad and m having problem with the speed. The max downloading speed is 1.3 kB/s - 3 kB/s. I hav purchased this device in september and i have bean told that airtel will launch 3G by november. so i take the 999 plan but with this plan and this kind of speed it's realy screwed my mind. I feel lik Im wasting my money and time. Do something and when 3G will start??

Hey.i m amit n i live in Ballia uttar pradesh.i was very much interested in the modem so i went through all d features n gt to knw dat within 7 days bsnl will provide all there users a software for using 2G sims in this type of modem so it is better to contact ur retailer.hope u all got the satisfyin feedback.

hi amit thankx for reply but there was no new software launched by bsnl but now i am getting 3g network in my area but the speed that i mentioned above is now restricted to 25-30 kb/s but it was 1mb/s in the first day did all o[censored] guys are getting this much slow speed now

regards s
saurabh

Yes, I am going through same problem.
For First month i got I got the maximum speed by using 2g sim with 3g network in micromax mmx 300g modem.
But there after i am getting very slow speed with same 2g sim with 3g network.
I am quite helpless . I am assuming that my Rs 3700/- get waste.


Please help me...

My email id is : [protected]@gmail.com

Dear Sir,
I have a Micromax 3G hsupa Modem last few days i have problem with this. The problem is when i connect it to internet it should connected but after few seconds it goes to disconnected. i was rechargeed my bsnl No- with Rs. 274/- but i suffer from this problem. please solve this problem as soon as possible.

thank you


regards

Aniruddha Mishra
Mob- [protected]

Consumer no. --phone no[protected]
A N [protected], CUSTERMER I D [protected]
Sir i choosed unlimited uses plan of Rs 699.00 per month since 2 years . but now i am reciving the bill is about Rs 3000.00 pr month . in which current charges are 1699.00 . how my plan changed by BSNL. Iwant the plan of Rs 699.00 per month with unlimited use . hence pl change the bill. correct hte bill and pl send the bill in y e- mail

[protected]@gmail.com

thanks

pradeep wankhade

I have paid my BSNL billno: 88703459 consumer No:1072870 telephone no: 2643993 on 29th Jan 10 in your canning street BSNL office for Rs 532/- but sorry to inform you that Mr.Tarikul Sekh who is accepting the payment has taken Rs.529/- instead of Rs.532/-, moreover it has been observed that the payment has not gone through my account.

I shall be glad if you kindly look into the matter and let me know the fate where the amount is lying which I have paid on 29th January 2010.

Thanking you,

Yours faithfully,
DIPEN DEY CHOWDHURY
27, S M ROAD, ASHRAMPARA
SILIGURI
PIN: 734001

Broadband — ECS BILL PAYMENTS

HELLO SIR
THIS IS SUSHIL SURANA
MY LAND LINE NO. 41514898, WE HAVE ECS BILL CLEARING
THEY ARE SHOWING THAT THERE IS A PAYMENT PROBLEM
WE HAVE SUFFICENT OF BANK BALANCE
KINDLY LOOK INTO THE MATTER
IF THERE IS ANY SUCH DUE WHY SHALL I BE CHARGED FOR THE NON PAYMENT FEES AS MY BANK BALANCE IS SUFFICENT FOR THE PAYMENT, THEY ARE CHARGING FOR THERE MONTHS LATE FEES
WHAT WERE THEY DOING TILL THREE MONTHS KINDLY LOOK INTO THE MATTER

Broadband — Online Payment

I am using a broadband connection no[protected]. i made the payment of my latest bill, i am not able to pay my previous bill. How can i pay my previous bill online.



regards
Mohammedi Rubiya
+91-[protected]

BSNL Broadband — regarding bill

my name is neeraj kumar my landlne no. is [protected].i'm suffering from bill payment since last one year.actually i have paid all the bills on given time.thereafter always a previous bill attached with latest bill and acc. to it the both bills will have been paid,but i have already pay the previous bill .i'm not satisfied with bsnl services.please verify it''.

please take action immidiately''

bsnl-broadband — account details

sir,
i am a user of bsnl-broadband under 250 plan.i cannot access my account details. whenever i enter my portalid and password, it is informed that they are invalid.please send me the necessary solition regarding this problem or take necessary actions.
my bsnl landline no: is[protected]

mera landline no [protected] hai. maine broadband connection liya hua hai. jisme vi-fi connectivity nahi mil rahi hai. mine ek complain darj kiya tha, jiska complain no. [protected] hai. ye complain darj kiye mujhe ek week ho gaye, lekin aaj tak is complain ko sunne wala koi nahi hai. phir se complain karne par mujhe ek phone no./mobile no. de diya jata hai. lekin is phone no./mobile no. se bat karne se koi attend hi nahi karta hai. mujhe jo phone no./mobile no diya gaya hai jo is prakar hai 2114083, 2329370, 2325080, 2327654, 2285757, 2334800.
atah mahoday se nivedan hai ki mera problem ka solution jald se jald karne ki kripa karen.
sadhanyavad.


bhavdiy

s.k.sahu
training officer
center of excellence
women iti bhilai

Dear Sir,
Its reminder mail, to our supporting team, as I have given my previous complaints, non of BSNL team is respond to my complaint.I do not know what is going at your end.
My land line phone is not working since Feb 20th on wards, I raised 3 to 4 complaints, though I didnt get any response, because of that I am loosing so many important phone calls.and I am remaining you people I am 15 yrs old customer, even though you people are not at all giving proper response. I thought all of you are thinking that, we are in Village, we dont have hurry burry / Important like that you people might feeling.

and now I regreat to inform you, If you people are not able to respond with in 24 hrs please let me know through mail(ramakrishna.[protected]@hotmail.com) or my mobile(+91-[protected]), then I can look on to further solution.but kindly respond to my complaint.

And I observed that BSNL team members are always not putting wires in proper way, they are dragging phone wire line on Electric wire lines and because of that over electric lines into my home its giving always problem, and our phone wire lines are always burning and also this time even it has given elictric sparks too.
So, Kindly look on to that issue, and I believe BSNL will do favour to customers.

My Land line number[protected]

and you contact me, through my neighbour mobile number +91-[protected]

And my exchange location is :- Lemalle

and my previous complaint number is -->[protected]


Thanks & Regards
Ramarao Yella
Endroye (Post),
Amaravathi (Mdl),
Guntur (Dist) - 522016

Respected Sir,


This is Infrom you that we have a landline phone conection in my
home, its number is[protected].From last one Year its was working
only 15days in a month.With havey noice.So many times we are
complaning about our problem, Telecom Department persons are come to
our home & make temporary repairs, After that Phone will be same
condition.
so we are requested to you, please give the permanent solution regarding
our land line phone.Please do this needful as early as possible.



Thanks/Regards

K.NAGENDRAIAH
Customer Id:[protected]
Account Number:[protected]
Phone Number:[protected]

MY MOBILE NO IS [protected]. I dont get incoming on my mobile last 10 day
pleases solve my problem

DATAONE BROADBAND — .08 mbps speed on my 500c plan

sir, i have a 500c home plan. and speed is .08kbps . i am very upset with this speed plz do something argent.

the site to check BSNL broadband usage i.e., selfcare.sdc.bsnl.co.in doesnot open in browsers other than Internet Explorer...

Im using Ubuntu 9.1 and it doesnt provide IE with it...
i have to be using only Firefox and Chrome browsers...
So, how can i check my data usage now???!!!

BSNL — keep disconnecting and cant check usage

HI there i m very disappointed with you guys service as broadband is keep disconnecting after 10-15 minutes and for some reason i cant check my account usage i was given this website when i rang them :0-bbservice.bsnl.in/ this website doesn't open at all and i have only given PAR password, when i go to main BSNL website to check usage it ask my user name and password which they didnt give me, i mean please we are paying you for this so please as you guys should give us the best service so that i could recommend you to others, Thank you

I have BSNL Broadband connection.For the last 1 month or so, I am facing an issue where the internet is not working. lodged the complaint. This time nobody from the exchange bothered to check on this complaint :(. From last 1 week, this problem has increased so much that I am unable to connect to internet at all not even for 1-2 minutes. Please do something. My phone is[protected]