Bharat Sanchar Nigam [BSNL] Complaints & Reviews

hello my name is saurabh and i live in allahabbad up i had purchased a micromax 300g modem for 4000rs and also a 2g sim with 274 plan at date 28th jan 2010 on that day and whole night i got a great speed look the link http://www.speedtest.net/result/[protected].png

but now it is not catching any 3g signal and the the dislplay shows no service for 3g please tell me the complaint no. and if any one from allahabad facing the same problem please tell me so that we can know

i also have a doubt that isnt bsnl had changed some settings that 2g sim will not get 3g network or something like that please let me know thanx hoping for positive response thanx

Aug 13, 2020

Complaint marked as Resolved

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S

sudarshan

from Bengaluru, Karnataka

micromax 300G 3G — problem with speed.

i live in secunderabad and m having problem with the speed. The max downloading speed is 1.3 kB/s - 3 kB/s. I hav purchased this device in september and i have bean told that airtel will launch 3G by november. so i take the 999 plan but with this plan and this kind of speed it's realy screwed my mind. I feel lik Im wasting my money and time. Do something and when 3G will start??

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A

Amit

Hey.i m amit n i live in Ballia uttar pradesh.i was very much interested in the modem so i went through all d features n gt to knw dat within 7 days bsnl will provide all there users a software for using 2G sims in this type of modem so it is better to contact ur retailer.hope u all got the satisfyin feedback.

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S

skythedevil

from Chandigarh, Chandigarh

hi amit thankx for reply but there was no new software launched by bsnl but now i am getting 3g network in my area but the speed that i mentioned above is now restricted to 25-30 kb/s but it was 1mb/s in the first day did all o[censored] guys are getting this much slow speed now

regards s
saurabh

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B

biswajit107

from Delhi, Delhi

Yes, I am going through same problem.
For First month i got I got the maximum speed by using 2g sim with 3g network in micromax mmx 300g modem.
But there after i am getting very slow speed with same 2g sim with 3g network.
I am quite helpless . I am assuming that my Rs 3700/- get waste.

Please help me...

My email id is : [protected]@gmail.com

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M

mishraaniruddha

from Chandigarh, Chandigarh

Dear Sir,
I have a Micromax 3G hsupa Modem last few days i have problem with this. The problem is when i connect it to internet it should connected but after few seconds it goes to disconnected. i was rechargeed my bsnl No- with Rs. 274/- but i suffer from this problem. please solve this problem as soon as possible.

thank you

regards

Aniruddha Mishra
Mob- [protected]

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my no is [protected] balance is gone autometically when i recharge my mobbile of rs 55/- only Rs.35/- came and Rs44/- gone .comeplain no is bellow
date 01.02.2010- 0118730. 2-date 01.02.2010-IB[protected] dt.13.01.10 A1300099. 4. dt11.01.10- 1100374 athese complain no.but they dont slove my complain and miss behave with me.

Aug 14, 2020

Complaint marked as Resolved

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sir,
i have again and again requested to BSNL regarding to sms messages which i keep getting, not to allow them. but despite my request i still keep getting unauthorised sms messages.
i am getting so fustrated, i don't know what to do. i wish they will stop them as soon as possible, otherwise i will have to take a realy serious action.
thanking you,
sandhu

Aug 14, 2020

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1 I ve submitted an application on 19Nov 09 for change of Broadband plan (from existing Home 500C+ to Home 750 + ,which is Broadband Unlimited usage) at office of Commercial Officer ,Shahdra Ex, Ghaziadab .No bill was generated at the end Nov 09
2 Bill for Nov -Dec 09 was generated in Jan 10 ,with a Amount of Rs 6383.
3 On inquiring at same office ,i came to know tht my old plan ( Broadband Home 500C+ ) is still in progress and its not changed to new plan ( Home 750+) There was no intimation to me .
4 My usage was according to UNLIMITED plan but they ve charged as per old plan , and thts why bill is so high.
5 kindly change my plan at the earliest and charge me as per Home 750+ from 01 dec 09.

Aug 14, 2020

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P

pr12101965

from Darwha, Maharashtra

Aug 22, 2012

Consumer no. --phone no[protected]
A N [protected], CUSTERMER I D [protected]
Sir i choosed unlimited uses plan of Rs 699.00 per month since 2 years . but now i am reciving the bill is about Rs 3000.00 pr month . in which current charges are 1699.00 . how my plan changed by BSNL. Iwant the plan of Rs 699.00 per month with unlimited use . hence pl change the bill. correct hte bill and pl send the bill in y e- mail

[protected]@gmail.com

thanks

pradeep wankhade

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HELLO SIR,

I HAVE A BSNL LANDLINE CONNECTION SOME TIME AGO,WHICH IS NOT WORKING NOW. I HAVE ALSO A INTERNET CONNECTION ON IT. THE BSNL COMPANYSEND ME A BILL OF 20000 RS. OF FOUR MONTHS O[censored]SING INTERNET,WHICH I HAVE NOT USE.I DO ALSO COMPLAIN AGAINST IT THEY GAVE ME THE DETAILS OF BILL THAT IT WAS USING IN ANOTHER PLACE BY HACKING MY PASSWORD, AND TELLS US TO PAY THE BILL.THEY ALSO TELLS US THAT WE CAN ALSO LOGIN REPORT IN THE POLICE STATION AGAINST OUR PROBLEM BUT POLICE ALSO NOT WRITE OUR REPORT.
SO TELLS ME THAT WHAT I DO?
PLEASE SOLVE MY PROBLEM.

NAME SARVESH CHAUHAN
FATHER NAME AMAR SINGH CHAUHAN
BSNL NO. [protected]
ADDRESS 199,INDIRA COMPLEX COLONY,TIGAON OAD,OLD FARIDABAD.

Aug 14, 2020

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D

dipen dey chowdhury

from Delhi, Delhi

I have paid my BSNL billno: 88703459 consumer No:1072870 telephone no: 2643993 on 29th Jan 10 in your canning street BSNL office for Rs 532/- but sorry to inform you that Mr.Tarikul Sekh who is accepting the payment has taken Rs.529/- instead of Rs.532/-, moreover it has been observed that the payment has not gone through my account.

I shall be glad if you kindly look into the matter and let me know the fate where the amount is lying which I have paid on 29th January 2010.

Thanking you,

Yours faithfully,
DIPEN DEY CHOWDHURY
27, S M ROAD, ASHRAMPARA
SILIGURI
PIN: 734001

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today ( 30.1.2010) i tried to make online payment for my bsnl broadband. while making the payment, i received an alert informing that an encrypted page is requested and third parties may misuse my details. so i cancelled the transaction in grounds of safety. but still i found that the amount of RS. 829 has been credited from my KARUR VYSYA BANK ACCOUNT. and further this payment has not been confirmed by BSNL

the details of the transaction are as follows:

BSNL CHENNAI

telephone no:[protected]

bill no:[protected]

address: M.loganathan, 16, SMC Mens Hostel, Old jail road, Chennai 600001

account number: [protected]

Aug 14, 2020

Complaint marked as Resolved

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I

INDERCHAND SURANA

from Bengaluru, Karnataka

Broadband — ECS BILL PAYMENTS

HELLO SIR
THIS IS SUSHIL SURANA
MY LAND LINE NO. 41514898, WE HAVE ECS BILL CLEARING
THEY ARE SHOWING THAT THERE IS A PAYMENT PROBLEM
WE HAVE SUFFICENT OF BANK BALANCE
KINDLY LOOK INTO THE MATTER
IF THERE IS ANY SUCH DUE WHY SHALL I BE CHARGED FOR THE NON PAYMENT FEES AS MY BANK BALANCE IS SUFFICENT FOR THE PAYMENT, THEY ARE CHARGING FOR THERE MONTHS LATE FEES
WHAT WERE THEY DOING TILL THREE MONTHS KINDLY LOOK INTO THE MATTER

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M

Mohammedi Rubiya

from Chennai, Tamil Nadu

Broadband — Online Payment

I am using a broadband connection no[protected]. i made the payment of my latest bill, i am not able to pay my previous bill. How can i pay my previous bill online.

regards
Mohammedi Rubiya
+91-[protected]

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N

neerajhemang

from Adampur, Punjab

Jul 19, 2011

BSNL Broadband — regarding bill

my name is neeraj kumar my landlne no. is [protected].i'm suffering from bill payment since last one year.actually i have paid all the bills on given time.thereafter always a previous bill attached with latest bill and acc. to it the both bills will have been paid,but i have already pay the previous bill .i'm not satisfied with bsnl services.please verify it''.

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N

neerajhemang

from Adampur, Punjab

Jul 19, 2011

please take action immidiately''

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I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected] and sim card no. Was[protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o binder paul mob. No. [protected]...

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Hello Sir/Madam,

This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on Jan 06, 2010 of 112.00 Rs. till date netiher i my mobile recharge is done nor I received any message. Here is the Payment details:
Payment details for Payment Id [protected]

Payee Name : PREPAID MOBILE RECHARGE

Address:EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,ILFS FINANCIAL CTRE,
BKE BANDRA City : MUMBAI
Zip Code : 400051

Customer Reference :[protected]

Payment Information
Payment Amount : INR 112.00
Date of Payment : 06/01/2010
Payment Status : Success
Payment Remarks :- 1008

Looking forward for the positive response asap.
Bank Deduction & Biller details attached for you reference.

Pardeep Kumar
[protected]

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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sir,
I have taken a new BSNL Broadband connection this month on 6th of JAN. For viewing my account details the local exchange BSNL employee told me on phone to register my Broadband account on the site http://selfcare.sdc.bsnl.co.in//. i have done as they said. i have registered my Broadband account on the site with a user name and password. the user name and password worked only for that day, since then i could not open my account on the site with the same user name and password that i provided before. i have been repeatedly complaining to the customer care, they say that, your request has been added, you'll get a call from the BSNL in 24 hours max, but even after 24 days i didn't get a call, i think my complaint has not been taken into consideration, my problem has not been solved. as my broadband is a limited usage one, i need to check often to see how much i have used, just to be careful not to exceed the limit. This time it could go way beyond the limit just because i couldn't check my Account. This may also be a cheap trick on the part of the company to extract more money from the customer

I request you to take necessary actions on this company for providing useless services with a faulty site for the customer.

Yours thankfully
P SHARATH KUMAR

Aug 14, 2020

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A

aysha abdullakutty

from Kayankulam, Kerala

bsnl-broadband — account details

sir,
i am a user of bsnl-broadband under 250 plan.i cannot access my account details. whenever i enter my portalid and password, it is informed that they are invalid.please send me the necessary solition regarding this problem or take necessary actions.
my bsnl landline no: is[protected]

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S

shital kumar sahu

from Gidam, Chhattisgarh

Jun 16, 2011

mera landline no [protected] hai. maine broadband connection liya hua hai. jisme vi-fi connectivity nahi mil rahi hai. mine ek complain darj kiya tha, jiska complain no. [protected] hai. ye complain darj kiye mujhe ek week ho gaye, lekin aaj tak is complain ko sunne wala koi nahi hai. phir se complain karne par mujhe ek phone no./mobile no. de diya jata hai. lekin is phone no./mobile no. se bat karne se koi attend hi nahi karta hai. mujhe jo phone no./mobile no diya gaya hai jo is prakar hai 2114083, 2329370, 2325080, 2327654, 2285757, 2334800.
atah mahoday se nivedan hai ki mera problem ka solution jald se jald karne ki kripa karen.
sadhanyavad.

bhavdiy

s.k.sahu
training officer
center of excellence
women iti bhilai

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hai iam iqbal my number is +[protected] is not working. i have give the complaints so many times but they do not take care proper action, and i have bsnl broadband to my land line number so please solve my problem. my number is [protected]

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R

Ramarao Yella

from Pune, Maharashtra

Dear Sir,
Its reminder mail, to our supporting team, as I have given my previous complaints, non of BSNL team is respond to my complaint.I do not know what is going at your end.
My land line phone is not working since Feb 20th on wards, I raised 3 to 4 complaints, though I didnt get any response, because of that I am loosing so many important phone calls.and I am remaining you people I am 15 yrs old customer, even though you people are not at all giving proper response. I thought all of you are thinking that, we are in Village, we dont have hurry burry / Important like that you people might feeling.

and now I regreat to inform you, If you people are not able to respond with in 24 hrs please let me know through mail(ramakrishna.[protected]@hotmail.com) or my mobile(+91-[protected]), then I can look on to further solution.but kindly respond to my complaint.

And I observed that BSNL team members are always not putting wires in proper way, they are dragging phone wire line on Electric wire lines and because of that over electric lines into my home its giving always problem, and our phone wire lines are always burning and also this time even it has given elictric sparks too.
So, Kindly look on to that issue, and I believe BSNL will do favour to customers.

My Land line number[protected]

and you contact me, through my neighbour mobile number +91-[protected]

And my exchange location is :- Lemalle

and my previous complaint number is -->[protected]

Thanks & Regards
Ramarao Yella
Endroye (Post),
Amaravathi (Mdl),
Guntur (Dist) - 522016

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S

sumankantamaneni

from Mumbai, Maharashtra

Oct 8, 2012

Respected Sir,

This is Infrom you that we have a landline phone conection in my
home, its number is[protected].From last one Year its was working
only 15days in a month.With havey noice.So many times we are
complaning about our problem, Telecom Department persons are come to
our home & make temporary repairs, After that Phone will be same
condition.
so we are requested to you, please give the permanent solution regarding
our land line phone.Please do this needful as early as possible.

Thanks/Regards

K.NAGENDRAIAH
Customer Id:[protected]
Account Number:[protected]
Phone Number:[protected]

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MY MOBILE NO IS [protected]. I HAVE ACTIVATED MISSED CALL ALERT BEFORE SOME DAYS, AND NOT GETTING THE SAME, MOREOVER WHEN MY MOBILE IS SWITCH OFF, AND MY NUMBER IS CALLED IT SAYS THAT THE ' NUMBER DOES NOT EXIST'. I HAVE COMPLAINED AND REPORTED TO THE CUSTOMER CARE FOR MORE THAN 16 TIMES WITH NO RESULT. IT IS REALLY FRUSTRATING TO CONTINUE THE USE OF BSNL MOBILE. I WILL BE COMPELLED TO APPEAL THE CONSUMER COURT IF MY PROBLEM IS NOT SOLVED IN 2 DAYS.

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U

upendra8499

from Lucknow, Uttar Pradesh

MY MOBILE NO IS [protected]. I dont get incoming on my mobile last 10 day
pleases solve my problem

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My name is Gaurav Shukla. I am from uttar pradesh at kanpur. I have taken bsnl broadband connection. And my number is[protected]. And my plan is 500C where u have get 1.5 GB in every month. And i did not cross my access limit of broadband. I have checked in portal id it shows that u have 1296mb limit. But i got a mail from dataone department u have cross ur limit. How is it is possible. And this plan night 2am to 8am unlimited downloading u can do. So if i want to download any file so i can download in nght so plz take action aginst this . This is totally fraud. plz take action against this

Aug 14, 2020

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A

ashish maheshwari

from Saharanpur, Uttar Pradesh

DATAONE BROADBAND — .08 mbps speed on my 500c plan

sir, i have a 500c home plan. and speed is .08kbps . i am very upset with this speed plz do something argent.

Broadband Limited access - Comment #1848109 - Image #0

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R

Rohin Roy

from Hyderabad, Telangana

the site to check BSNL broadband usage i.e., selfcare.sdc.bsnl.co.in doesnot open in browsers other than Internet Explorer...

Im using Ubuntu 9.1 and it doesnt provide IE with it...
i have to be using only Firefox and Chrome browsers...
So, how can i check my data usage now???!!!

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I have BSNL Broadband connection at home. For the last 1 month or so, I am facing an issue where the internet keeps getting disconnected very often.

Like for example - I connect to internet and checking my indiatimes mail. Suddenly it gets disconnected. Then I login to the MODEM address which is http://192.168.1.1/ and notice the message that "ADSL Link Down" or "PPP Down".

I lodged a complaint and checked with the exchange. They came back saying there is some problem with the line/cable even though my phone was working perfectly fine. They said the line has a problem for the internet data and not for phone voice!! After sometime, the lineman called me and asked me if the phone is working fine... !! I kept on saying "I don't have a problem with phone.. but I have problem with Internet connectivity". The guys never understood... between all these the internet started working fine.

However just after few days (4-5 days), I again had the same issue and I again lodged the complaint. This time nobody from the exchange bothered to check on this complaint :(. From last 1 week, this problem has increased so much that I am unable to connect to internet at all not even for 1-2 minutes. Please do something. My phone is[protected].

Aug 14, 2020

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P

paramjit sharma

from Chandigarh, Chandigarh

BSNL — keep disconnecting and cant check usage

HI there i m very disappointed with you guys service as broadband is keep disconnecting after 10-15 minutes and for some reason i cant check my account usage i was given this website when i rang them :0-bbservice.bsnl.in/ this website doesn't open at all and i have only given PAR password, when i go to main BSNL website to check usage it ask my user name and password which they didnt give me, i mean please we are paying you for this so please as you guys should give us the best service so that i could recommend you to others, Thank you

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A

anusha_16

from Bengaluru, Karnataka

Mar 22, 2012

I have BSNL Broadband connection.For the last 1 month or so, I am facing an issue where the internet is not working. lodged the complaint. This time nobody from the exchange bothered to check on this complaint :(. From last 1 week, this problem has increased so much that I am unable to connect to internet at all not even for 1-2 minutes. Please do something. My phone is[protected]

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BSNL usage details at http://data.bsnl.in shows me that I have downloaded a large amount of content in 1 and 1/2 hr during night. This usage details showed up to me even before the day o[censored]sage has come. BSNL authorities accepted that it was a transaction error but failed to rectify my problem saying that it has been used by me. I need proper action regarding this and they should correct their code base and data base so that these kind of errors might not happen in the future and they should aim at providing a better customer Care.

Aug 14, 2020

Complaint marked as Resolved

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TO WHOM IT MAY CONCERN
Manomita sengupta
East maligaon
Dist-kamrup
Pin-781011
Assam

Dear sir/madam

My landline phone[protected] which is registered in the name of my father Mr. Ajit Kumar Sen is dead since 17/11/2009. I have lodged the complain on 17th nov itself. But til now its been more than 2months, no one from the BSNL deptt have bothered to address the same. I have even mailed the circle officer through mail and also other official verbally but nothing happened. Its really a big shame on their part. BSNL official being a part of public undertaking shows this kind o[censored]nprofessional behaviour. But the same cannot be expected from a private landline subscriber. i really feel that due to this kind of taken for granted behaviour one day private subscriber will be far ahead of the public landline subscriber like BSNL

Manomita sengupta

Aug 14, 2020

Complaint marked as Resolved

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Dear Sir,
From Last 6 months I can't see my broadband usage of bsnl. I am a customer of BSNL Broadband residing in Kishanganj (Bihar). But there is no response from this site (bbservice.bsnl.in) from last 6 months. My name is Vijoy Ajmera and my Landline No. is[protected].

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C

chhaya sutar

from Pune, Maharashtra

Broadband — can't see my usage

I am not able to open the site bbservice.bsnl.in to see my usage, I have taken the bb pack of Rs.250/- but our bill goes beyond 1000 rupees So please help me regarding this...

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D

dodiya divyapalsinh

from Chhota Udepur, Gujarat

BSNL — Can't see broadband usage

i am using bsnl broadband service and from last 6 days i am sufering from the problem o[censored]sage detail. whenever i log on to www.data.bsnl.in only blank white screen appears on the monitor but, the details or login format didn't appears. so please sir clear the problem . solve the problem as early as possible

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A

anto

from Hyderabad, Telangana

i am not able to know what is my usage at present

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A

abhinav gwari

from Dehra Dun, Uttarakhand

plz i want know my broadband usage...

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N

np1234251819

from Meerut, Uttar Pradesh

plz i want know my broadband usage...

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2

241125

from Kattuputtur, Tamil Nadu

plz i want know my broadband usage

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I am a BSNL customer,my mobile no. is [protected],kindly stop the daily sms from Bollywood Diva subscription (http://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&a=1) and also cancel my account from wap1.indiatimes.com.I have complained about this earlier but there was no response so, please solve this and don't cost me.Thanks/Regards Pravas

Aug 14, 2020

Complaint marked as Resolved

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P

PritamKumar

BSNL Prepaid — Unsubscribe bollywood diva

Please deactivate the bollywood diva
15nov2009 it reneved so deactivate now from [protected] this no

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S

Sameer Sutradhar

from Chandigarh, Chandigarh

Kindly deactivate bollywood diva from my mobile no. [protected]

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P

Pravas Ranjan Kanungo

from Delhi, Delhi

BSNL — To stop Bollywood Diva

I am a BSNL customer,my mobile no. is [protected],kindly stop the daily sms from Bollywood Diva subscription.From http://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&a=1 and also cancel my account from wap1.indiatimes.com Thanks/Regards

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R

Rohan

Sir my mobile no is [protected].STOP DIVA subscription immedeatly in my mobile no
and sir please do not send service messages.

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P

PARTHASARATHIROUTRAY

from Asika, Odisha

Sir please stop the bollywood diva subscription on my mobile no.[protected].

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TO,
DR.Clement Dolma
I HAVE RECIVED AMESSAGE FROM TM-AWARD
U HAVE BEEN SELECTED 4 THE 2009 SHELL(IN'T)MOBILE DRAW.AWARD(200,000.00 PND)
SO PL'Z SEND SOME INFORMETION FOR MY
SHELL NO.-[protected],[protected],
sonu.[protected]@gmail.com

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A

AJAY KUMAR JHA

from Jabalpur, Madhya Pradesh

ICICI — TM-AWARD

TO,
DR.Clement Dolma
I HAVE RECIVED AMESSAGE FROM TM-AWARD
U HAVE BEEN SELECTED 4 THE 2009 SHELL(IN'T)MOBILE DRAW.AWARD(200,000.00 PND)
MY MOBILE NO IS [protected]

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M

maneesh

from Mumbai, Maharashtra

this is a well known fraud

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I had applied in August 2009 for broadband, there wasnt any response for about 2 months, when i was promised it was going to be done in a months time, so i followed my frequent Innumerable visits to the local telephone exchange situated at Verna, all they said what it will be done tomorrow, or they gave silly excuses like cables not working, no one bothered to repair the damaged cables either, then out o[censored]tter frustration I reapplied in december 2009 i was told i would get the connection in a weeks time, now its been a month, no response. BSNL employees needs to learn something called customer service and should the employees should realize the Importance of image/ brand building.

Aug 14, 2020

Complaint marked as Resolved

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My phone no[protected] is not working since[protected]. Inspite of repeated follow-ups, complants to various senior officials and sms complaints to the GM and AGM of BSNL, UP(West) no one is paying any attention to my problem. As the phone is not working for almost the entire month, why should I pay the monthly rent and taxes for the said month when they will send me the bill in February first week? I think they are indirectly forcing/pursuading...

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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

File a complaint to Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 657

no 3g network "no service"

micromax 300G 3G — problem with speed.

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rs.44/- balance gone

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sms messages

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Non application of CHANGE OF BROADBAND PLAN

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bill problem

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regarding online bill payment

Broadband — ECS BILL PAYMENTS

Broadband — Online Payment

BSNL Broadband — regarding bill

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To block the sim card

Payment Not received

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cant view my account details on the site http://selfcare.sdc.bsnl.co.in//

bsnl-broadband — account details

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bsnl landline phone is not working

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no missed call alert with fault

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Broadband Limited access

DATAONE BROADBAND — .08 mbps speed on my 500c plan

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I keep getting disconnected

BSNL — keep disconnecting and cant check usage

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Broadband usage details is shown wrong and unfair answer by officials

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BSNL LANDLINE DEAD SINCE 17/11/2009

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Can't see my broadband usage

Broadband — can't see my usage

BSNL — Can't see broadband usage

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To Unsubscribe Bollywood Diva Subscription

BSNL Prepaid — Unsubscribe bollywood diva

BSNL — To stop Bollywood Diva

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TM-AWARD

ICICI — TM-AWARD

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BSNL broadband, applied 2 times in One year still no response

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Landline phone not working for one month

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