Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected] Please help me in this concern.
With thanks,
Bhakta Bandhu Sahu...

I have [protected]@49 plan of bsnl prepaid.I have sent several messages to activate excel power on my mobile but the service is not activating even after confirmation of recieval of request.
I called up cutomer care to activate the service but they said this facility cant be activated on this plan. But I checked on bsnl website, it clearly states that excel power can be activated on [protected]@49 plan.

I request you to please activate...

Dear Sir,

My BSNL Landline number is[protected]Indore), well i am holding the Broadband & Landline service from last 7 years, due to poor billing i am troubled many times, this time in my bill of Jan'09, i was unnecessary charged 4000 rs approx, this was corrected by accounts managers & they committed me that your extra amount will be redeemed in Feb, Mar & Apr bill , but now again no redeemption has been...

sir
I am Ram from Aadambakkam in Chennai. I got bsnl broad band connection 750+ unlimited home plan.They installed me on 18/02/2010. I paid deposit Rs 500/- and i have own modem too. the first month bill is RS 1010/- the format on the bill is

Misc Charges 1250.00
Broadband Charge 241.00
Service Tax 24.82
Gross Amount 1516.00
Credit Adujstment...

Hi, I am presently posted at Nainital and using BSNL SIM card since last 5 months, but there is a voice clarity problem, I have complaint so many times but the problem is still exists. A new problem regarding voice clarity is started since last week that when the person on other side picks up my phone he or she is unable to hear my voice, but I can hear his or her voice clearly. I complaint to the BSNL customer care centre, but they are...

I wanted to reach MP BSNL customer care for my father's SIM lock issue. The BSNL websites states as "[protected]" as the All-India Customer Care number, but when I call this number, they say its Kerala's help line. They gave me a number for MP's help line, which after trying almost 50 times also, says "Number not in use". When I call back again on the first number, even after selecting English as my language...

I have a 'fast' intenet connection(claimed by BSNL) via BSNL WLL set. The speed shown on is 230 kbps,but the actual speed comes to 8-30 kbps, Many a times the online payment sights such as ICICI Bank, IRCTC are closed due to idle speed. In my area BSNL telephone lines are not there, so I cannot opt for broadband connetion. I made complaints .BSNL gave a new inscrument,but the speed remains the same. What is the remidy for this...

I have a BSNL WLL connection.On the back of the bill it has been stated that the bill can be paid online through www.bsnl.co.in.
But actyally the bill is not being accepted saying that the tel.No.is not in existing.I have tried it several times. On enquiry with the authorities ,they say that WLL bill cannot be paid online.My this time bill No is[protected] Dated 04/03/2010 .I have already complained to the concerned authorities.Kindly...

my sel[censored]sha sharma is a resident of jind (hr.) i am using bsnl broadband on my landline no. [protected]. and the 250 rental plan was activated on this no. befor 15 days i have applied for the 1111plan with 2mbps speed but till now i am getting speed of 256 kbps. pls take immediate action ....

my number is [protected]. I have BSNL prepaid service and for last two weeks i have been receiving a message from 56363, saying tht "Thankyou for subscribing SM pack. U have been charged Rs. 8/- per week." i have already lost 16 rupees for it. i have never subscribed for the service and i also donot get any service for Rs 8. it is irresponsible of BSNL to allow such kind of theft.
considering the amount of customers who...

Respected sir,
we have applied for broadband internet connection in december but havnt received the connection yet with our new bsnl landline from last 4 months...

I relocated my telephone from Ramesh Nagar (Indira Nagar Exchange-Old No.[protected] to Kundanahalli gate (Brooke Field Exchange-New Ph No[protected]. The phone got installed on 10th Feb 2010, I been given lots of complaints, and went to the exchange personally. No response.
I'm working in an MNC, since I don't have net connection I was not able to attend the conference at late night. Most of the time I need to go to office and...

Hello Sir,

I had subscribed for BSNL broadband Unlimited -750/- rental on 10 th march. My bsnl number is 25221370.
The line man asked for money for installing it, what I denied to give as installation charge will come in first bill. Because of this he cut the connection from pole and after compalaint on 12 march, no body listened to me till march 15. I visted the BSNL office thrice for knowing the problem.
br...

Dear Sir,

We have at home our BSNL land line connection of[protected] for nearly ten years. But surprisingly the phone is down from January 2010 and even after repeated submission of complains, no measure has been taken.

In fact, some of the BSNL staff has told us that there is permanent damage to the underground wire and the line will never be connected. We could never imagine such an irresponsible comment...

My IPTV executive had collect Rs.1500/- from us on NOV 2009 with the commitm ent that they would give BSNL - IPT^V connection within a weeks time, however after the cheque submission in our bank, the IPTV executive nor any officials had communicated with us nor any response as to the instllation nor the problem.

On our frequent calls to their customer care their exe had confirmed that their technical team wud contact us , however...

The internet connection (BSNL Broadband ) is not working since last 3-4 months. I have followed with all tel exchange people on phone nos [protected], [protected], [protected], [protected], [protected].
On all complaint nos the answer is pl give complaint on another no.
I am following with these people from last three months but till the internet is not working but I am paying regular bill of broadband .
Pl look into matter...

Dear sir,

There is a complaint regarding service at Porbandar.
As we have started broadband connection in January for 500 Home plan for 2.5 GB download limit for month.
We have charged 1980 Rs. for month Dec-Jan 2009/10. But 2 days ago we received bill of February and it mentioned 1480 Rs. We called them at BSNL office at here porbandar branch and they are calling that we have activated plan of 1.5 GB. And they...

Sir, I am having a BSNL Broadband connection plan 750 plus at my home. Very often there is problems in connectivity of internet.On lodging a complaint in the nearby tele-exchange (Rapti Nagar Gorakhpur) the staff never pays any attention and generally says that the modem may be defective. After getting checked the modem by them they keep on saying that the line may getting earthed and the lineman will vist ur house and check the complaint.But...

Hi,
there is aproblem in my mobile display,so it is difficult to find out the imp no
can you please provide me the call history (all incoming and outgoing ) from 13/03/2010 to 13/02/2010

my prepaid no is [protected]...

I have a 750UL Plan for Dataone connection in vasai and im using this past 3 years.
Since mid of Feb 2010 the ADSL connection is not avaliable on my number[protected].
After inquiring at the Papdy Exchange the officer at the exchage said that the cable was been cut and robbed and the connection will be restored soon. Its past more than a month now. I again inquired on 10th March 2010 and got the same reason as the cable was...