Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am a customer of BSNL Prepaid from last 2-3 years. Rajasthan Circle.
I had never applied for Personalized Ring Back Tone but I get this tone from last many days and my balance is deducted for this service. I had registered a complain at customer service but concerned person didn’t give Docket No. But they saying that it will be deactivated by sending SMS “UNSUBSCRIBE” TO 56700. I had done this from my number [protected] at 3 times for which I have also to Pay sum of Rs.5/- each SMS, but still I am suffering from this service.
My two numbers are [protected] and [protected], still having activated PRBT.
Concerned persons are requested to deactivate the same immediately on both numbers and manage to refund the deducted amount for the same.

Sir,
In over home have two land line but in your online link
<http://rajasthan.bsnl.co.in/bsnl/main/ssa_dir.html>
when i try not shown over telephone no., pl check in this matter & told to up date all district level also,
or in this link also<Choose SSA for the Directory Search>.
i try to so much time but i not over no & add also,
pl do need full action.my no-[protected] or [protected], both not shown in Bhupal sagar-312204, Chittor garh (district).

I am subscriber of prepaid cell connection number [protected]
from last 4-5 years. My employer to part with the benefit wants
to have a certificate to confirm that from which date my prepaid
connection is exists and upto March 2008, when and for what
time period it was charged.

May I have a such confirmation. Please advise

Download speed — Slow Downloading speed

Dear Sir,
By this letter i just want to bring you my problem of low downloading speed
While I'm downloadng a 255KB file i got the speed of just 2.6kbps
While the mtnl says that i have a speed of 26 kbps
And its jut the opposite!
please do some thing

Hi,
i am using bsnl broadband since last year but i am having problem with its slow downloading speed.
My connection plan is home unlimited 256 kbps but downloading speed is only maximum 5 kpbs.
i had a home 250 before that then i use to get something around 150 kbps downloading speed.
so does this means bsnl is limiting unlimited usage?
i took a speed test here are the results which is very poor
every month which not working in 5 days.

Hi,
i am using bsnl broadband since last year but i am having problem with its slow downloading speed.
My connection plan is bussines (Rs 3300 ) unlimited 256 kbps but downloading speed is only maximum 5 byts.
i had a shop 250 before that then i use to get something around 150 kbps downloading speed.
so does this means bsnl is limiting unlimited usage?
i took a speed test here are the results which is very poor
every month which not working in 5 days.

check your line strength. check your SNR ratios. check whether your line has joints.

speed test is fake. download a HTTP file with flashget and note down the download speed. torrents won't give you even half the speed of your connection for various reasons.

rgds
santosh

Sir,
I am using bsnl 750UL broadband and my speed is very slow and i need to speed up and often connection goes and connect.

Sir,
i have a bb plan (home 250) in wwhich my downloading speed is very slow abt 50 kbps. but in the given plan it should be about 150 kbps so please solve this problem immediately

hi,
i thought it is a cheating with us .when i change plane-750 home ul net speed is very slow.
in my plane 250 i got a good speed.
what is the reason

BSNL — SLOW DOWNLOADING SPEED

Sir,

i have bsnl home unlimited750 plan broadband connection.
Problem is that my downloading speed to slow at 30kb/sec.
its not sufficient to do my work. so i need ur help to resolve this problem.
Please do my favor.
Thanking You Sir!!!

yes, this is injustice.

First Of All Tell Me How Much Did BSNL Told You The Speed Would Be.
After That I Can Help You.

I have observed that the download speed of BSNL Internet falls in the range between 40-60 kbps against the stated 2 MBPS. If this is not a case of cheating then what is it? How can a service provider thrive on lies? They have no redressal system either. The customer service is virtually non-existent. Since they have monopoly in the business, they dictate, often arm-twist the consumer. We don&#039;t mind paying for a service but atleast make sure that you provide the service as stated in your offer. It is a clear case of cheating the public.

My landline was not working from the past one week. I dialled the fault booking number 23332198. Its voice recorder instructed me to enter my telephone number. After entering my landline number I got a message that this number is a non-working number(!) and that I should contact the section supervisor on telephone no. 23338888. It is now 2 P.M. I have been dialling the no. from 10 A.M. and could not get. Nobody has responded in this number. This is the BSNL Bangalore system method of fault booking.

I had registered a complaint on no 23622198. The complaint number is 9129. No action has been taken since 1 week. Is there anything BSNL can do about it.
Abraham Kurien
Esteem Gardenia,
No 35 E Block Sahakaranagar,
Bangalore - 560092

the bsnl servers are very very busy and are unable to handle the load from it's customers. bsnl has clearly stashed too many connections in place where they shouldn't. the contention ratio is set at 50:1 which is an absolute retarded suggestion from trai. if trai doesn't come and stop bsnl from milking it's customers beyond limit then it should cease to exist. it clearly isn't doing it's job well.

regarding your over limit issue, i will advice you to not depend upon the portal. there's another portal where you can check the usage but it has started to go down many times during the past few weeks.

try data.bsnl.in

rgds
santosh

aertdfgfbgfcf

i cannot see my usage i fear that access downloading may go to a huge amount of bills...Rohtash Kaushik, Sirsa.

sir, i have taken Home500c plan.but i have receivd bill of rs.1184.i got my net connection by 25.06.09 onwards only but bill is high. so i feel to see the usage details, for the past month and as well as for the present month also.Due you to fear of the last month bill am not accessing the net connect noe a days. So kindly help me to see the usage details.then only i could use the net connect further.And i have to pay my bill by this month of 28th.so provide at the earliest.
Thank you
Uma.K

i didnt got my portal id so icant verify my usasge please send me my portalid

I am not able to see my broadband usage.Site is not being opened in spite feeding user name and password

I am not able to see my broadband usage.Site is not being opened in spite feeding user name and password

pls.open my e-mail a/c

it is good
thank you bsnl

bt sir i have the same problem that i could not see my account usage and i fear that i 'll cross the limit and i'll have to pay high bill...plz solve the problem as soon as possible...

I can't able to see my usage from few days before and let me make u know this thing is not happening first time, at the month end we are facing same problem. but this time we are facing the problem from 20 th .
what the hell service is?

bt sir i have the same problem that i could not see my account usage and i fear that i 'll cross the limit and i'll have to pay high bill...plz solve the problem as soon as possible...

I am not able to see my broadband usage.Site is not being opened in spite feeding user name and password

use this link to check your broadband account usage details ...
http://data.bsnl.in

I'm unable see my usage and it had resulted in huge billings . I have decided to cut down the broadband connection.

I am not able to see my broadband usage.Site is not being opened

i didnt got my portal id so icant verify my usasge please send me my portalid

When I visited your office at Cochin near High Court, for the enquiry about the usage of Broadband. They have given me three site addresses, to visit and know the usage of our usage. but unfortunatly I could not find out how to know about the usage instead of that I could find so many complients about not getting the site for so many users. I now understand that BSNL is cheating the people . Without any use I have paid near about 1000 rupees last month, on enquiry they are not going to shows us anything that how this much bill has come and all they simply forwarded the site address which is not usefull also. So I have decided to disconnect the Broadband conn ection from BSNL and will go for some other privete parties. Definitly I will pass this message and the problem I have faced to all my friends . I will ask them to do the same also.

we can't access our detailed bill of everymonth.so i want my correct information about my usage pls forward my detaied bill.

Vodafone — unnecessary actions

without any response from the customers ihe balance is getting reducted.....

Vodafone — unnecessary messages and actions by customer care executives

It is too unfair from the executive side...... unnecesssarly we customers get some messages regarding recharging offers and without any response or request from our customer side , they process. So without our knowledge the balance get reduces..some times becomes NEGETIVE.this cannot be continued...... Its we customers, who deide which offer to take, not the executives.... If they are that much concerned... let them pay the money by themselves for us......

BSNL Customer Service — Customer Care agent abused me

Dear Sir / Madam,


i am writing you, to inform regarding the issue; which took place with few of the Customer Service Agent on 17/ Aug / 2008 at 22.34 pm . my number is 25619482 in the name of ( Rajendra Prasad ), Last night when my browser was not opening the web pages of Google and Yahoo, in return to which i had contacted your customer care : [protected].

from there, when i explained the issue related to this he was just trying to get off without any consideration, when i tried to make him listen to me, by telling him that my DSL, Internet Links are Up and i had even tried Login to 192.168.1.1 and my status was up and it did not show any issue with that.

By then, he started to abuse me by telling me that, i dont know to whome i am speaking to and he will beat me up if i call up to the customer care related to this, i reported this to customer grievance cell and tried calling them again to get my problem sorted out.

As one of the person recieved the call and spoke to me in the same tone, nad used abusive language to this is when i called them for the second time, and his fellow members were also trying to enjoy his talks where i could listen people laughing at the time when he was abusing me.

Further, i want to know who was that agent and wht was his intention to speak to me like that, and why should i get these words " just becos i am using BSNL service".

I am forwarding this issue to as many members as possible and also want to highlight with the media that the Customer Service is so pathetic that u cant even trace the call or record the conversation of the customer.

B.S.N.L. — abusement by customer care representative

I had purchased a sim(jodi) having cellphone no. [protected] activated on 24 nov 2008 on which message sending error was created by the above mentioned company .
when I was making complaint regarding message sending error on 30 nov, 08 at nearby 11:15 on bsnl customer care help line no. [protected] with a customer care representative having name (animesh kumar binde/sinde).after some time he had to begun giving abusement relating to my mother and sister and cut the call on threatning from my side that "i am going to complain to consumer forum".he had insulted me and my family.
please look into the matter and teke necessary action regarding this bsnl cuctomer care representative.

yours sincerely
satendra kumar
B.Tech.chemical engg.(3rd sem)
Dr. knmiet modinagar
ghaziabad

sir/madam,
I"m a vodafone user for the past 2 years. I come here to black unwanted messages and calls from vodafone service to my mobile. please help me.
Reason- interrupts in between my work.

BSNL Prepaid — Unnecessary Dating Service

I do not know how this Unnecessary Dating Service from number 51819 is activated but I want to deactivate it as soon as possible.
After contacting service center for 5-6 times they gave me a solution i.e. to send UNSUBDAT to 51819 but it did not worked now they are saying we will contact you in 24hrs from past 4 days but all in vain.
Please Help.

[protected] who is this nomber

Dear Sir/Madam,

Since last month we are facing problem with your scheme of Word of the day to be activated without intimation by us. Your customer care had a talk with me five to six times that the scheme is deactivated. But again today the scheme has been activated as it was auto renewed. Again it was discussed in customer care as well as a sms of deactivation was sent but the scheme is again activated today. Unnecessarily they have cut my amount from the balance. What is this now? Should we stop using your card. My number is [protected]. We had a similar problem with our second connection.

i have a prepaid no [protected] which i recharged on 2-7-09 as service was to expire on 8-7-09. my mobile shows the balance as well as the validity till october 09. but when i try to call it says all outgoing calls are barred contact customer care. itried to contact customer care all the day but no resp[ond but they keep on waiting. pl help me out.

BSNL Prepaid Mobile — cannot reach customer care

i would like to know detail of incoming &outgoing calls since 01/06/2009 to24/07/2009 of my no [protected] name dr vikas khare

I"m a vodafone user for the past 6 years. I come here to black unwanted messages and calls from vodafone service to my mobile. please help me.
Reason- interrupts in between my work.

i want the detailed of out going and incoming calls for last 15 days. Phone no. [protected].


This required is personally Ref.: [protected].

BSNL — no benefits

hello
this is sonam here, i want to set a complain that theres no offer in bsnl such as no full schemes on recharge cards...like we have in airtel, reliance, tata...
pls take some initiatives...

this type of scheme is normally offered by your specific circle (next time mention it) how ever topup provides full talk value with no validity
ST extra

Sir,
I have a your pre paid conection No.[protected] in my wife name .In this con outgoing call are barrd.in this concetin i call your custmer care many times & meet your bsnl office of our city .but my problem is not sort out.I am feel uncomfort with conection.


vikunj mittal

hello this is sameer here i am just fed up of this vodafone because before one month i had taken a prepaid connection and numbder is ([protected]) but yesterday suddenly it's sayin SIm card registration Fail so i had been to vodafone Store also he was telling that the Sim number in only not Maching. So what's this i am understanding why are you not solving my problem.

please can anyone give call detail about last 1 month bsnl number ?.

number will add u later

help me ...

I want the detailed of incoming, out going & missed call 2months phone no: [protected]

This required personally.

thanks

want the detailed of incoming, out going & missed call 2months phone no: [protected]

This required personally. pls sent the mail

thanks

This is a frustated customer of bsnl prepaid number i am facing problem of deduction of my balance without making any calls neither using gprs services and what kind of Customer care executive recruit by you people they dont know how to treat customer they dont know how check details always your software is in updation and dont know single word of english it does't matter but atleast give inforamation i am calling from 10/12/2009 till date that i want to details how my 105 rs get deduct and balance is 0.0 rs and i log a complin complin number is 3473552 dated 12/10/2009 at7:15 P:m. but no resolution, after that i recharge my prepeid number 110/- on 12/12/2009 Ref no:[protected] and after some time when i check my balance is 99.73 again i call ask for the reson they say "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i said ok then agin he repeat ""kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " the i said ok take your time th agin he reply "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i got hyper then he teaches my manners...i mean bsnl cant pay to customer care executives there salaries? are they doing job without any payment or you provide services without any cost...the 3rd class hopeless services provide by you people
1.Airtel is best
2.vodafone is best
3.and tata indicom is also good
but BSNL due bad customer care executives you are loosing your reputation day by day.

This is a frustated customer of bsnl prepaid number i am facing problem of deduction of my balance without making any calls neither using gprs services and what kind of Customer care executive recruit by you people they dont know how to treat customer they dont know how check details always your software is in updation and dont know single word of english it does't matter but atleast give inforamation i am calling from 10/12/2009 till date that i want to details how my 105 rs get deduct and balance is 0.0 rs and i log a complin complin number is 3473552 dated 12/10/2009 at7:15 P:m. but no resolution, after that i recharge my prepeid number 110/- on 12/12/2009 Ref no:[protected] and after some time when i check my balance is 99.73 again i call ask for the reson they say "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i said ok then agin he repeat ""kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " the i said ok take your time th agin he reply "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i got hyper then he teaches my manners...i mean bsnl cant pay to customer care executives there salaries? are they doing job without any payment or you provide services without any cost...the 3rd class hopeless services provide by you people
1.Airtel is best
2.vodafone is best
3.and tata indicom is also good
but BSNL due bad customer care executives you are loosing your reputation day by day.

i am very much disappointed with my balance deduction of 153 rs
i have registered a complain regarding this complaint no.[protected]/dec/2009 at 10:17: 07 am, the customer care executive replied me that they will reply me in 24 hr but nothing happen they have replied me 23 days later and by saying that i have surfed gprs thats why they have deducted this much amount(153rs), but i have just opened google home page and searched one site only for a while, as my mobile gprs data counter showing that i have used 30kb in my last session but they were saying that i have used 1000000kb at 12.30 and 21000000kb at 2.30.am on 7/dec/2009
how could this be possible??? i am using gprs since 4 year as i m engineering student from bhopal m knowing the charge and data transfer rate at server n mtso.
please see my request please
please do the need ful
thank you

i am very much disappointed with my balance deduction of 153 rs
i have registered a complain regarding this complaint no.[protected]/dec/2009 at 10:17: 07 am, the customer care executive replied me that they will reply me in 24 hr but nothing happen they have replied me 23 days later and by saying that i have surfed gprs thats why they have deducted this much amount(153rs), but i have just opened google home page and searched one site only for a while, as my mobile gprs data counter showing that i have used 30kb in my last session but they were saying that i have used 1000000kb at 12.30 and 21000000kb at 2.30.am on 7/dec/2009
how could this be possible??? i am using gprs since 4 year as i m engineering student from bhopal m knowing the charge and data transfer rate at server n mtso.
please see my request please
please do the need ful
thank you
ph no. [protected]

BSNL SUB SE BEKAR HAIIIIIIIIIIIIIIIIIII
SALO NEEE BAHUT BALANCE KATA HAI PHALTU MAI
MAINE GPRS SURF BHI NAI KIYA AUR BALANCE KAT LIYA 205 RS...
BAHUT BEKAR HAI BSNL WALE


DONT USEE BSNLLL AIRTEL IS THE BESTTTTT!!! BSNL WORSTTTT
AIRTEL BETST!!!1
NITHER COSTMER CARE IS GOODDD

IF ANY BDY KNOW THE HACK IN BSNL JUST DOO
N PLEASE MUJE BHI BATANAAA
ANU

Hi, I am Brijesh kr.Rana my mobile no. [protected] residing at Civil Hospital Baroda Road Gohana. HR.I am your bsnl pre paid customer From Last year & from beginning I have to face much problems. On 9th jan. 2010 i make a call in customer care for information about 50rs. sms pack. I don't know what ever that person name is he told me, " Sir here is a recharge of 50 rs. sms pack in bsnl which provide you local & std 300 sms".I recharged this pack on 10th of jan.& send a sms but my balance ded. from my main a/c then i make call again in cust. care. there is YOGESH he told me, "sir apke a/c mein 49 rs. ka tariff hai ab ye kam nahi karega". Then I said, "So why your executive give me misleading information last night please transfer my call to your Senior;"Then he said very rudely, "Wo bhi apko yehi jankari denge" & after that he disconnected my call. I again call in customer care then there was Rajnish. He just said to me, "aap 10 minut ke baad call kijiye. After few arguments my call transfer to Sahil by rajnish who was senior there.He told me, "Sir aap monday call karen tab tak main check karva leta hoon.
now where i call for this problem.On this way u can understand which condition i will have to face.
In this way I become fed up with Ur Services AGAIN, and Leaving Ur Feel Good Public Relation Services...But think again again Ur Customer Care Executives Services Not Ur Company Services...IT Will harmful U in Future...Not warning but kind Request Which give Ur employee Excuse me.

regrd's

Brijesh kr.Rana
Gohana.
Mob. no. [protected]

dear sir
i m using a prepaid mobile i.e. cellone/excel in muzaffarpur district in bihar since 31.10.2004 this number was being used by my father from 2003 may (i guess) but now he is no more.after his death i m using that number since 31.10.2004.but now SIM CARD has got some scracthes and its become my identity among my near n dear...so i want to make change of name of the SIM CARD OWNER on my name.i m not sure that on which name the SIM has been issued. i can submitt any deatil of mine for this purpose.

kindly co-operate me. i'll carry this number till my last breath.
please telll me the way @[protected]

sumit anand

This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
Thanking you

Nema Ram Bamniya
Ward No.-20,
Meghwal Mohalla, Jaisalmer, Rajasthan
Pin-345001
Mob. No.[protected]

Today, I again send message about my problem, but the problem is still under process.

This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
Thanking you

Nema Ram Bamniya
Ward No.-20,
Meghwal Mohalla, Jaisalmer, Rajasthan
Pin-345001
Mob. No.[protected]

Today, I again send message about my problem, but the problem is still under process.

This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
Thanking you

Nema Ram Bamniya
Ward No.-20,
Meghwal Mohalla, Jaisalmer, Rajasthan
Pin-345001
Mob. No.[protected]

Today, I again send message about my problem, but the problem is still under process.

Sir mera mo. no. [protected] hai.
mere mobile se 14/2/2010 ki morning me 30 rupee ka balance kat gaya .
maine koi call bhi nahi ki aur mughe koi sms bhi nahi aaya.

UNDERSIGHNED IS HAVING BSNL PRE PAID NO [protected] NEITHER I HAVE ASKED FOR BSNL DOWNLOAD TUNES NOR ANY TYPE OF SUCH SERVICESES THAN ALSO EVERY TIME AT THE TIME OF RECHARGE . MY MONEY HAS BEEN DEDUCTED FROM MY ACCOUNT
PLEASE STOP THE DEDUCTION OF MY MONEY AND CLOSED THE DOWNLOAD FACILITY FROM MY MOBILE . IF IT WILL NOT STOPPED IMDITIETILY IN THIS CASE I WILL STOP USING BSNL SIM
PLEASE LOOK IN TO THE MATTER AND STOPED IMMIDIETELY .

Vodafone Prepaid Mobile — Prepaid Recharge amount keeps changing and no website shows the updated amount.

I've been looking for the Customer Care Number for Vodafone...so that I could call up and give a complaint...But I think Vodafone does not want customers calling with complaints....I didnt find a number !!!

Now I normally recharge with Rs. 222.00. Today I recharge with the same amount...and I get an SMS indicating successful recharge with Talk Time 201.27. But my balance still shows 0.21 !!!

Secondly...i havent applied for any ECON Pack...but I get an SMS daily indicating that I have been charged Rs.2 on this & Rs.3 for 2p SMS Daily Rental ...again I have NOT applied for this.

I guess there is no use registering a complaint here...as I doubt if any one will answer.....I'd best change from Vodafone to other service provider!!!

ALLL THE BEST FOR SUCH DISGUSTING SERVICE...VODAFONE...HOPE YOU CONTINUE MAKING MONEY LIKE THIS FROM UNSUSPECTING CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!

Hi Raj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yefmyqe and we’d be happy to help.

Regards,
Vodafone Customer Care.

Student — 2 DAYS MESSAGE BOOSTER NOT WORKING CUSTOMER CARE PEOPLE NOT RESPONDING PROPERLY

HELLO RESPECTED SIR,
I'M VADIVEL USING AIRCEL FOR LAST 5 YEARS.. YESTERDAY ACTIVATED 2 DAYS SMS BOOSTER.. BUT IT'S NOT WORKING..I CALLED TO CUSTOMER CARE 10 TIMES THEY ARE NOT RESPONDED PROPERLY..MAKE NOTE OF IT DO THE NEEDFUL SIR..

MOBILE NO:[protected]

i am also faing the same since few months .i am also looking for proper guidance and solution.
i havent applied for any ECON Pack..but I get an SMS daily indicating that I have been charged Rs.2 on this & Rs.3 for 2p SMS Daily Rental ...again I have NOT applied for this.since a long months i am facing with this . daily of rs 5 total i am loosing.i am not able to get proper response from customer care.please help me i this regard and rearrange the amount that was debit .

Vodafone — ECON charges Rs.2

My mobile number [protected] vodafone prepaid they have charged me Rs.2. as a ECON pack daily charges and I don't no what is ECON ?? and also they charging daily sms rs.1 I never applied so... I don't want any caller tunes, no sms of any products, don't want to pay any single Paise for any daily charges.

hello sirs,

my vodafone prepaid is swindling Rs.2 per day towards ECONPACK. Kindly stop this nusiance... i dont want to loose money. my number is [protected]

my dear vodafone

kindly give some contact numbers of your customer care at visakhapatnam.

tks n brgds
murty

BSNL — Bad manners of customer care agent

My name is Varun. on july 2nd i called the customer care for assistance. But the guy scolded me with bad words. I am so dissatisfied i want to change my Network operator. My ph no - [protected]. can anybody suggest how to punish such guys? BSNL should see what is happening.. Email id - [protected]@gmail.com.

Totally disgusting.. and pathetic service.. customer care is totally good for nothing... rather you can not reach them... I am also facing the same problem...

bsnl prepaid excel new anand — gprs setting not receiving

Dear Sir

iam discuss with our bsnl custmer care line regarding for gprs for my mobile settings details model no(nokia 5233)
customercare employee asking for setting details and after iam proceding for settings but not receiving gprs setting at presents so

regards
P.VENKATANARASIMMAN
[protected]

Pl. deactivate caller tune in my mobile -[protected]

Pl. deactivate caller tune in my mobile no. [protected] and confirm on my mail address
with regards,
Rakesh Kr. Maheshwari

hi
sir/madem
mai apne mobile se laughter club ki service ko kam se kam 6 bar de activate karva chuka hoon per jaise he 29 date ko mere mobile se balance cut ho jata hai or jub balance cut jata hai to complant note karwa deta hoon per dosre or tisre din confirm karta hoon to kah dete hai ki apki complant close ho chuki hai per next month phir balance cut jata hai
and i have tried too much time but not support
pls deactivate all the services from my mobile
mob no is [protected]
and confirm me that u have do somthing for this mobile no
thanks,
Sukhmander Singh

my no.[protected] iam facing this problem from frm past 15-20 days, even if i recharge my mob it's neither outgoing nor incoming.i am in chennai (roaming) my balance is RS.287 either activate with some facility in my mob or adjustmy balance.
if i send this msg to customer care they never respond.
if there is any plan then send it to my mob no. or my alternate no.-[protected]

BSNL Prepaid Mobile — complaint regarding BSNL customer care

Hi,

My name is Sophia and my number is [protected] I am using a BSNL number
On 20th march, 2011 my balance of rs.30 have deducted from my number for a voice chat service which I haven’t activated. I have called on same date on customer care to complaint regarding the same. They guided to call me after 24hrs as information was not updated. So I called next day. They again guided me to call after 48hrs. then on next day I talked with their team leader he said information is not updated call after some time and disconnected my call without any information
Then on 26th march, 2011 I again call to customer care regarding the same issue they have disconnected the call again.

I just want to tell u that I haven’t activated the service on my number and even I haven’t got any right information regarding the same from customer care. And even on 24th march, 2011 I again got message of rs.15 deduction for the same service.


Please look at the matte………………

Thanks and Regards,
FARHAT SOPHIA
Mobile no:- [protected]

This service provider may not provide any service and not providing any option to deactivate the service. It is just like 2G spectrum Scam. A share of this amount is going in to the pocket of their Bosses

BSNL — balance deduction & not listening to my complaints

I have made contact to customer care many times but i still don't have received GPRS settings.
And customer care peoples are not listening my any compliant. i have charged 27 Rs
so plz send me GPRS setting. my model name in samsung s3353.

i am bsnl prepaid customer number [protected] and need a call detail of my number, please send my call detail at my email [protected]@gmail.com please urgently send

please send my call details of my bsnl number [protected] at my email number [protected]@gmail.com

BSNL — Deduction as per scheme but no benefit

I have a BSNL mobile card. I took a plan of 1sec/min.for that daily Rs. 4/- will be deducted. On valentine's day they charged as per normal rate. It is agree. but if for that day if they charge normal rate then why BSNL will deduct the scheme amount for that day. that sholdn't be deducted.If you want to discuss call me on [protected].

Please deactivate love message sms service from my mobile - [protected]. Which are being received from 55888015 by deducting Rs.15/- every fortnight though I have not opted for that and continues to renew the same every fortnight without my consent. Please deactivate this unwanted service and save me.
Yours faithfully,
Asoke Kumar Mondal, Balurghat, W.B





Previous 12 Next

BSNL — To stop unnecessary deducting money

Stop cricket services on mobilse No.[protected] resulting unnecessary loss of money @ Rs.15/ p.m.for the last one year.

Sir, on[protected], time 7.30 to 8.00 ka bich maina customer care sa 3 time bat ki, first time regarding recharge valve and they say on recharge of 330 the valve of 330 will be there, i have also ask are they say sure, but i get only rs293 instead of 330 and then talk customer care again 2 nd time after asking the reason they talk very abuse language, my numer is one of the oldest no and my usage is Rs 3000 per month, muja nhi lagta apka customer care ko kaisa bat karni chaiya sa pta hai, iam very abseat regarding this behaveiour, i have 4 bsnl connection no is [protected].[protected], [protected]. If noting is done i will stop all connection as soon as possible.

thanks
pawan bansal
[protected]

BSNL Mobile — balance deduction from my bsnl mobile continuously and customer care is not taking my complaint seriously

i am complaining regularly from past 3 and a half month about my deduction of mu mobile balance. I m very much tensed and my daily life is being disturbed through this ,as i am living away my parents so i am also having problem to contact. My alternate no. Is [protected] . Please help me sir.

dear sir, the services for my pre-paid mobile No. [protected] has been debarred from the last 15 days...when I contacted the customer-care, bsnl I was told to submit my present address prof along with a photograph...the same was submitted by me at bsnl office, BDA Complex, koramangala...after that phone was in working for a week...but again the services has been kept debarred...now whom to complain...the response from the bsnl is very irresponsive...when talk to customer-care they don't give as usual a proper information or the solution for the same...kindly help to regularise the services of my cell no. [protected]...this mobile no. is being used by my since 10 years...


regards

(shreeprakash)

Myself Pawan Kumar called bsnl call center 1503 from my bsnl no. [protected] at 7:02 am as on 01.08.2013 to know the status of my security amount but executive start abusing to me. Here i can't write those words.

BSNL due bad customer care executives you are loosing your reputation day by day.

So you are requested to please go through the conversation by recording & take appropriate action as soon as possible.

Pawan Kumar
Rewari (Haryana)
[protected]

On My prepaid mob no [protected]Rs 5 are deducted friequently I dont know what has beeb activated please help me

the bsnl provided ITI dna modem has a problem with it's firmware. i would request you to go to the SEMINDIA website and update it's firmware with the latest firmware. i was provided the same modem and the update has solved my problems.

http://www.semindia.in/SemIndiaSystems_products_A211.html

rgds
santosh

BSNL — TELEPHONE NOT WORKING FROM 05.04.2009

Dear Sir/Madam,

My BSNL telephone number is 2494 0921 not working from 10.04.2009. Complaint docket numbers
given below for your ready reference:

Docket No. Date
R7439 11.04.2009
S1234 18.04.2009
S4183 27.04.2009
P1514 06.05.2009

I would reqst your immdte necessary action.

Tks & Rgds,
D. Pratheep Divakarapanicker
127, Nabalia Para Road, 1st floor
Behala Chowrasta
Kolkata 700008.

bsnl kolkata — RECEIVER NOT WORKING-- 3RD complaint

Sir,

My complaint Telephone No is[protected] . Last two months I am suffering with my land line telephone[protected] . I complaint 2 times, dt 10/09/2011 time 15:09:42 hrs , Complaint No.I350 & 2nd time dt 22/09/2011 time 13:43:07 hrs , Complaint No J483. But till today BSNL Kolkata is not in tuch with me . It is my broadband connection. I have anothre one land line connection & three other mobile connections. Total I have five connection with BSNL Kolkata & all conneetions are in my name & in same billing address.

Now I decided that if BSNL Kolkata is not solve my problem & not replace my Telephon recever with a new one within next 5 days I will discontinued my all five lines (Telephone connection ) with BSNL Kolkata.

Regards

ANINDYA KUNDU

Online duplicate bill not available
There are always huge problems with BSNL Ghaziabad.
Bill generated on 1st of every month is still not recieved on 17th.

If I try to see online duplicate bill on: http://www.upw.bsnl.co.in/ghaziabad/

Then most of the time their website is down, else it displays that No Duplicate bill available.

BSNL do not understand that they are legally bound to provide monthly bills to customer.

But thus sarkari company think that they are doing charity.

Please advice how to see my bill.

my broadband and land line is not working from last one month neither i have recived any bills from your side pl send me our outstanding bills with full details and also check up the same and start my connection. my number is[protected]


regards

pushpindert chhibber

Date : 20.10.2007
The Manager
BSNL,
Yelahanka,
Bangalore

Dear Sir,

Sub: Change of telephone instrument – reg.
Ref. No: Tel No.28561552.


With reference to the above, I wish to inform you that the present telephone instrument is more than 5 years old and is not working properly. Therefore, it is requested to change the old telephone instrument with a new one and oblige.

Thanking you,

Yours faithfully,


(S.R.S. Stephen)
Tel No. 28561552,
No.1437, 1st Main, 1st Cross,
Judicial Layout, G.K.V.K. Post,
Bangalore – 560065.

i want to buy a new telephone instrument that Betel can any give the details where can i get it

thanks in advance

Sir,
On 31st Aug'09 your men gave the INTERNET conection to my residence at E.C.T.P, Phase-3, Flat No-B8/11, Kolkata[protected]Land Line No.[protected].I have not yet received the user's name as well as PASSWORD of my PC for which i am suffering a lot.
I would request you to do the necessary arrangements so that i can get the opportunity to handel the Broad Band benefit.

Thanking You,
Regards,
Shyamali Bhattacharya.

Yes they having dead response but there a good sd there you can complaint to him he will response quickly

BSNL Landline with Broadband connection — phone is dead for the last 15 days

My land line telephone no[protected] is dead for the last 15 days. I have lodged the complaint over telephone automatic tele system. I met the JNuior Engineer of Telephone three times i person, who promised me to take action immediately. Till date no action was taken. Kindly do something to make alive my telephone with broadband connection

m.danasagaran

I also have a complaint. My broad band was transferred from T.Nagar to Madipakkam, phone no.22475773. though the telephone installed, the broad band is not working. We have paid all the dues. Still the broad band is not working and it is displayed as due unpaid.

landline phone no.[protected] with Broad Band

We using the broadband for more than 20 years.This(November) we have received a Bill for Rs.13081.00
We never see a bill for the exorbitant amount,
We do not know to whom we complaint.
Like a Private company BSNL used to misuse the line billing.

K.Nithiyanantham
Coral Merchant Street,
Chennai 600001

landline phone no.[protected] with Broad Band

We using the broadband for more than 20 years.This(November) we have received a Bill for Rs.13081.00
We never see a bill for the exorbitant amount,
We do not know to whom we complaint.
Like a Private company BSNL used to misuse the line billing.

K.Nithiyanantham
Coral Merchant Street,
Chennai 600001

Subject : Old bill detail with call record

Dear Sir
I had one BSNL telephone connection From 2002 to 2005 which was disconnect on[protected] .for this connection Rs.3000 (Three Thousand) deposited against NON bill payment .Last bill detail is given under table .I want to rechecking of meter reading from[protected] to[protected] which is 6774 and call detail of these period
.Detail was taken from your Main branch GMI office on[protected]
.Pending bill was given in my notice when we submitted 500 Rs. For new connection..
My Detail

Name Address Contact Number Email
Lekhraj Arora H.No-1276/1 Jawahar colony N.I.T.Faridabad [protected] [protected]@yahoo.com
Old connection Detail

Telephone Number Consumer No Last Bill No Period Meter Reading Amount
JWRC
2472938 HR FBD 14269390 T[protected] [protected] to[protected] 3243 1651 Rs.
Bill amount which want to verify

Disconnect Date Last Meter Reading Period Bill Date Bill Amount
[protected] 6774 [protected] to[protected] [protected] 4944 Rs.


Avail in two year From[protected] to[protected] From[protected] to[protected]
3243 3531

As per your record meter reading is OK than I need call detail for this period..

they will not help u in any case Mr. Gaurav Kaushik & others ... u fool u r d customer of BSNL
forgoet BSNL ...& try other private firm like AIRTEL Reliance TATA & many more ... Where u from?????????????????

they will not help u in any case Mr. Gaurav Kaushik & others ... u fool u r d customer of BSNL
forgoet BSNL ...& try other private firm like AIRTEL Reliance TATA & many more ... Where u from?????????????????

SIR,
I HAVE TAKEN NEW PHONE AND BROAD BAND CONNNECTION, FIRSTLY INTERNET DIDNT
STARTED IT HAS BEEN A WEEK, NOW PHN IS ALSO DEAD, I HAVE ALREADY COMPLIANTED
BUT THEY R FOOLING ME BY GIVING OTHER NO. AND THAT PERSON AGAIN GAVE ME ANOTHER NO. PLZ HELP ME

SIR MY PHN NO. IS[protected], IT IS A NEW CONNECTION, BUT STILLINTERNET IS NOT WORKING AND NOW PHN IS ALSO DEAD, AND BSNL EMPLOYES FOOLS ME BY GIVING DIFFERNT NO. OF COMPLAINT.PLZ HELP ME.

Dear Sir

My Ph.No.is[protected] is working but internet is not properly working modem is ok but 4 led is flashing & other no.is[protected] is dead after 15 days many times is complaint so please check & working
Thanks

Vijay
[protected]

Sir, our ph. no. is[protected] with internet facility. This no. is with us more then 10 years. Our internet is not working properly last 2-3 months and we have lodged various complaints on[protected] and[protected] but no response till date. Connection is disturbed & noisy.We are suspecting problem with the line or may be with modem also.Yesterday a attendent from your internet side visited, but replied that first you get your line disturbance free, then only we will check modem. We requested to aea linemen Shri Tiwary also for clearing he line fault and now waiting for his visit.
You are requested to kindly arrange to depute responbile person to rectify the defect at the earliest possible.
Regards.
N.K.Agarwal
Dy. Mgr (RS), IOCL
Faridabad
[protected]

Dear sir,


Please send me Incomming call details my haryana BSNL number[protected] of 1 July 2008 to 1 dec. 2008 .please mail me, My e mail add.Is [protected]@ymail.com,

Thanks & Regards,

Sitaram

To
Board of Directors,
Bharat Sanchar Nigam Ltd.

R/s sir,
Myself Arvind Rawat, I have submitted payment for my new connection having phone no-2470210 onlast year dated[protected].I am still having no phone in my home but two lineman came to my home one asked that we can't give us phone as we are new customer and another one asked for bribe this all is happening in Faridabad, Haryana and nobody in BSNL office nearby is giving us phone facility and not hearing our problem, please sir soon take action over it otherwise I think all our Indian phone line having all corrupt officer so please here my request to provide BSNL phone in my home.
Thanking you,
Arvind Rawat,
H no-1653, Parvitiya Colony-2, Saran School road, Faridabad, Haryana

My phone no. 2242521 is not working from aprox. 25 days. Please check the problem & do rectify.

Thanks & regards,

Subhash Chandra Sharma
2492A, Housing Board Colony, Sector - 3, Ballabhgarh, Faridabad - 121004

why on earth do we have best broadband with narrownband people like bsnl. Why dont we set a bsnl or mtnl like TATA or some company. I am proud of my country but these sick really sick and stinking companies like bsnl and mtnl make me more sick they are the more than Heart dieases or cancer. The world may find a solution to Cancer but to Improve BSNL we have no solution

kevin

DEAR SIR,
Hi,

I am using BSNL Telephone line from a long time. but i am facing a problem with my telephone line from past 2 weeks. I have complaint so many times but no use.I want a new phone instrument &
I AM SUMBIT CALLER ID FACILITY SUMBIT IN MY TELEPHONE SO SIR PLEASE REQUEST ME BSNL.

BSNL Broadband — can't open dataone

sir i forgot portal id and password. so you may please sent my portal ID and password as soon as possible.

thank you.

sir,

i forgot portal id and password. so you may please sent my portal ID and password as soon as possible.

Broadband Phone No.[protected]
Company Name : MIPAK POLYMERS LTD ( UNIT MP )

Thanks,
-SHAILESH

Webpage not accepting username and password
I live at Berhampur, Orissa and I am having a Rs. 250 plan of BSNL Broadband. On[protected] when I logged on and tried to browse a web page appeared and said that as I have crossed my 1GB free download, I must sign in with my username and password to continue. The username was in the format of "[protected]@bsnl.in" and password my modem password.

When I input my username and password, it shows a "reference error code: 1000" and says that I have entered the wrong username and password. Since 3 days I have been trying in vain. When I approached my BSNL office they said there is no such "reference error code: 1000" in their system. Now I am unable to access internet at my home and these over at BSNL dont even know what has happened. They are not able to even tell what to do, nor they are coming home to check it. I am so frustrated that I feel betrayed by BSNL.

Webpage not accepting username and password
I live at Visakhapatnam, Andhra and I am having a Rs. 250 plan of BSNL Broadband. On[protected] when I logged on and tried to browse a web page appeared and said that as I have crossed my 1GB free download, I must sign in with my username and password to continue. The username was in the format of "[protected]@bsnl.in" and password my modem password.

When I input my username and password, it shows a "reference error code: 1000" and says that I have entered the wrong username and password. Since 3 days I have been trying in vain. When I approached my BSNL office they said there is no such "reference error code: 1000" in their system. Now I am unable to access internet at my home and these over at BSNL dont even know what has happened. They are not able to even tell what to do, nor they are coming home to check it. I am so frustrated that I feel betrayed by BSNL.

hello sir,
i changed my password of portal id. but it's shown error 1000
i can not sign in our site bbservice.bsnl.in
so i suffered to show usage of my account

do needful

rgds
sanjay padiya

user is & passord no accept

I also have the same problem. The Portal_ID and password were changed successfully, but while changing the User password, error code 1000 is displayed. However, I am able to log in with last password.

modem user name&password is not accept.

Respected Sir/ Madam,

I am using BSNL number [protected] from last 3 year in jammu using bsnl network successfully.
The sim is issued in the name of TILAK RAJ Govt.Emp. by BSNL.
But from the last 5 days I am getting "No network access" message while i select BSNL network.
I have registerd my complaint twoice to BSNL customer care and called them altmost 7 to 10 times.
Each time they told me that they will solve the problem within 24 hour but the problem still persists.

the last complaint numbers are i[protected]

Please do the needful urgently.
I am so furstait by the customer care support.

Regards,
Tilak raj