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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 724

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V
Vinoth Kumar
from Delhi, Delhi
May 10, 2009
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hiiiiiiiiiiii...

I have bought ZTE EV-DO card from bsnl Karaikal, (Pondy state) .I am doing my research in chennai, tamilnadu...but it is not working in chennai.its very important for my research purpose.pls att my complain

ZTE EV-DO — not working in all areas...

hi ...
i have bought ZTE EV-DO card from bsnl coimbatore, tamilnadu... but my native is near cuddalore, tamilnadu... it is not working in my native... have to change any in pst ????
Dear Krishnarajan.R,
For your problem, you can contact our service center in India for assistance.
Service Hotline:[protected] or[protected](Bangalore) (9:00am to 6:30pm, Monday to Saturday,[protected] is toll free.)
If you have any question, please do not hesitate to contact us.
Best Regards
Sincerely yours
hiiiiiiiiiiii...

I have bought ZTE EV-DO card from bsnl Karaikal, (Pondy state) .I am doing my research in chennai, tamilnadu...but it is not working in chennai.its very important for my research purpose.pls att my complain
maybe you can contact to : [protected]@zte.com.cn
Dear Vinoth Kumar,
Thank you for contacting ZTE.
For your problem, you can contact our service center in India for assistance.
Service Hotline:[protected] or[protected](Bangalore) (9:00am to 6:30pm, Monday to Saturday,[protected] is toll free.)
Best Regards
Sincerely yours
I have purchased, signal sometimes ok eventhough product not working when net connects and within 5 min automatically disconnects and over for the whole day, i purchased 3 weeks back, but unable to utilise for all 3 weeks.
Dear friends,
As Srini told in the last comment, My friend in pondicherry experienced the same problem.
THe EVDO disconnects very often.
He then installed the service pack 3 and updated the windows XP regularly.
He now gets the speed of 1Mbps, and i have seen it.

may be you try updating service pack 3...
hi ...tis is pawan bohra from chennai...i hav purchased bsnl evdo card one month before...according to the taiff they said me tht the speed will be 2.4Mbps...atleast i should get 1.5 Mbps even if i dont get 2.4Mbps speed as none ll get the sharp said speed...then wats the use of paying 1000 rupees as monthly tariff fee while im getting only 0.31Mbps as my download speed...it doesnt gets disconnected automatically as others said in last comments...i hav a problem with the speed...wats the solution for this problem...?pls do me good with my problem...pls mail ur solutions for this problem to [protected]@gmail.com...

BSNL — Research of Internet tariff

I have applied for BSLN 2g sim & got through Mr. Dhanjay agent on 21st Dec. 2010 and I requested him to do reseage with Rs.555/- traiff valid for six month internet browsing free, He did research infornt of me but sms did not come and demended mony which I paid. after that I made several phone call and requested personally but he denied. till now I did not get the scheme for internet. I have contacted BSNL customer care centre but did not get any satisfactory reply. Pl do the justice. My BSNL phone no [protected] and contact no is [protected]

Numal Kacho. Gautam Green City, H,B, Road. Ranchi. Jharkhand. 835238

BSNL EVDO — evdo not working in chennai

I have purchased EVDO card at coimbatore and is working in coimbatore and madurai circle. Now I have been retired from service and settled at chennai. But in chennai the EVDO purchased at coimbatore is not working . what can I do for the working of that EVDO in chennai. kindly guide me
Muthupillai
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    F
    farhat husain
    from Lucknow, Uttar Pradesh
    May 9, 2009
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    I HAVE A BSNL BROADBAND CONNECTION...I WANT TO KNOW MY CONNECTIONS MONTHLY CHARGES..BUT THERE IS NOT ANY ONLINE SERVICE FOR LUCKNOW TO SEE ONLINE DUPLICATE BILL SERVICE...

    Bill Enquery — Duplicate Bill

    Dear sir
    My name is Deoraj and my Res. Address is
    A 2 / 73, 2nd floor Safdarjung Enclave New Delhi 110029
    So
    Sir Last few, month i have not received any bills from D.J.B. so i just want to know about that so sir if its posible then please send a copy of the on my mail id
    so that i can pay
    thank you
    DEORAJ
    How can I get duplicate copy of bill
    please show my landline bill
    I Want duplicate statement for last 2 months for prepaid connection for following number [protected].
    so pl. send the details. to email address, Because it is crossing the limits

    vijayalaxmi
    W/O paramananda danagoud
    2 nd main vijaynagar, banglore
    Show my landline bill
    I HAVE A BSNL BROADBAND CONNECTION...I WANT TO KNOW MY CONNECTIONS MONTHLY CHARGES.. And Plan BUT THERE IS NOT ANY Response From You So Please Send Me My DUPLICATE BILL SERVICE...
    I HAVE A BSNL BROADBAND CONNECTION...I WANT TO KNOW MY CONNECTIONS MONTHLY CHARGES.. And Plan BUT THERE IS NOT ANY Response From You So Please Send Me My DUPLICATE BILL SERVICE...



    my land line no- [protected]
    My Telephone No.[protected].Singh Transport Co. Shop No. 1, 2.Jagnanath Bhawan, Dwarka Dham Colony, Mangliya Village Indore M.P. This phone number is bill not receved this address.
    hi, i had newly got connection of broadband and landline one month back they provided me a modem which i had booked for rental i had paid 500bugs earlier to get the connection, the plan of internet i had got is 750 plus today i got the bill of amount 2716 bugs it should be around 800, if i called costermer they r saying that they have taken 500 foe advance deposit and 1500 for modem, modem i had taken for rent for rp 90 per month plz help me out i can't pay so much
    please show my landline bill
    Dear Sir/Madam

    Pls arrange to send my duplicate bill of BSNL Landline No.[protected] on email id [protected]@rediffmail.com.

    Regards
    SANTOSH BHOI
    Please give me BSNL broadband bill phone no.[protected]
    I want a copy of the landline bill as the bill is not yet reached my place. If it is possible to email it please send an attachment in my email id. My Phone No of the landline is[protected].
    How can I get duplicate copy of landline & broandband bill
    My Land Line No:[protected] Transfered on 26/06/09, I am not receiving my landline bill in my new address as of now.
    Pls arrange to send my duplicate bill of BSNL Landline No.[protected] and[protected] on email id [protected]@gmail.com for the current month
    Please give me the number of BSNL Land line Bill enquiry Ph.no
    please show my landline bill
    Dear Sir/Madam

    Pls arrange to send my duplicate bill of BSNL Landline No.080.23282025 on email id [protected]@gmail.com
    I have lost my BSNL Bills for the month of March and April 2009 . Could you please send the duplicate bill of BSN Landline no : [protected] on my email id : vath_sala"yahoo.com
    I have broad band cunnection . MY Telephone number is [protected].Recently my broadband billis abave 5000.please sentme ditels which parpes this billspend.also tell me how can i know my present bill pasition
    I have not received the latest bill plz send the dublicate bill to the above mentioned mail
    i have bsnl landline the no is[protected] plz send the latest dublicate bill so that i can make the payment
    MY LAND LINE NO IS[protected] WITH BROADBAND FITTED.ITS BEEN ALMOST 3-4 MONTH THAT NO BILLING INFORMATION HAS COME EITHER TO MY ADDRESS OR ELSE. IS THERE ANY BSNL BILLING PROCESS ? KINDLY TELL ME HOW MUCH BILL IS PENDING AT MY NO IF IAM SUPPOSE TO PAY FOR I USED BUT IF BSNL ARE CONNECTING IT AT FREE OF COST, IT IS PRAISEWORTHY.
    mY MOBILE nO-[protected]
    I HAVE A BSNL BROADBAND CONNECTION...I WANT TO KNOW MY CONNECTIONS MONTHLY CHARGES.. BUT THERE IS NOT ANY Response From You So Please Send Me My DUPLICATE BILL SERVICE...
    I HAVE A BSNL BROADBAND CONNECTION...I WANT TO KNOW MY CONNECTIONS MONTHLY CHARGES.. BUT THERE IS NOT ANY Response From You So Please Send Me My DUPLICATE BILL SERVICE...

    my phone number is[protected]
    My landline phone number is[protected]. Please send duplicate bill to my email address
    I didnt get my first landline bill yet...
    how do i proceed with, to get my bill.
    I have not got my first landline Bill yet..
    The number is 7822209, How do i proceed with, to get my bill..
    Plz send me my bill my email Id...

    Regards,
    Radha
    please send my duplicate bill on my e-mail id [protected]@yahoo.com for the month october
    please arrange to get me the upto date bill of my bsnl broadband with landline no 03795/265796. till date i have not got the bill
    12
    i want watch duplicat land line bill of novmber 2009
    hello sir
    i m the bsnl broadband user my no. is[protected] my plan is home 250 & now i want to change my plan to home 500c, can i change my existing plan plz tell me.
    Please send the duplicate bill of telephone no.[protected] for the month of October '2009.
    i am a businessman.
    12345
    12345
    12345
    anitarajpurohit
    AARTIRAJPUROHIT
    Please send me duplicate bill of Sept.2009 on my email address.
    Thanks,
    Please mail me duplicate bills of Sept 2009 of landline nos. [protected] and [protected].
    Thanks
    I HAVE A BSNL BROADBAND CONNECTION...I WANT TO KNOW MY CONNECTIONS MONTHLY CHARGES..BUT THERE IS NOT ANY ONLINE SERVICE FOR JAMMU TO SEE ONLINE DUPLICATE BILL SERVICE...
    Please provide me the duplicate bill of landline phone no.[protected]
    I want to know my B.S.N.L. landline usage. My number is [protected].
    Dear Sir,

    How can i get the online bill details & enquiary?
    Please help me to find out!
    I have inadvertantly paid Rs.299/ twice for NOV. Bill. Can U pl. confirm.
    Please sent my duplicate broadband telephone bill quickly my email id. my telephone no is 25286873
    How can I get the original bill of my landline & broadband connection ?
    My landline phone number is[protected]. Please send duplicate bill to my email address
    my phone number is -[protected]
    mera last month ka bill mere pass nahi aya. please mera bill sent karne ki kripa kare.
    consumerid[protected]
    pl send me the land line[protected]BB connection ) duplicate bill for the last month through e-mail [protected]@gmail.com
    I have lost my BSNL Bills of the month of march and april 2009.could you please send the duplicate bill of BSNL Landline no:[protected] on my email id : [protected]@gmail.com
    Kindly send the DUPLICATE BILL of my office Land line phone Bill
    Ph no. 2437478
    my billing information (february)
    Our telephone is 2439226 & Address is

    316, udyog vihar phase -2

    Gurgaon

    Haryana

    We hv not received any bill from Feb -2010 .Requesting you to send us Duplicate Bills at the earliest.

    My mail id - r.[protected]@dcmds.com

    Thanks & Regards

    R.gopal
    I have present bill in 2010 april
    How can I get duplicate copy of bill of [protected]
    Pls arrange to send my duplicate bill of BSNL Landline No.[protected] on email id [protected]@yahoo.com for the feb-2010, Mar-2010
    I have broadband Rural uso comb0 250 plan in telephone [protected] in JNV Bohani
    I used 1539 MB in the month of march 2010.I have charged RS. 463.50 for 515 MB @ 0.90 Paisa per MB .But 1.5 GB downloading is Free & exrra MB is charged @ 0.40 paisa in my plan . I couldn't understand why 463.50 is charged instaed of Rs.1.20
    pls arrange to send my bill bsnl broadband no; 2608852 on email id [protected]@gmail.com for last 3months
    I have broad band cunnection . MY Telephone number is [protected].Recently my broadband billis abave 500.please sentme ditels which parpes this billspend.also tell me how can i know my present bill pasition
    please so my land line & broadband bill fo rthe month of July 2010.
    the broadband bill for the monthof July 2010 is highly increased, which is unbelivable. Let me to know the usage details for such month with duplicate bill.
    i want duplicate bill having number 22262695
    please send me a copy of the bill for the phone number[protected] to nasy80 AT yahoo DOT com for july 2010
    I HAVE A BROADBAND CONNECTION AND wANT TO HAVE THE CALL DETAILS OF MY LANDLINE NO2832270 SHIMLA..SIR KINDLY POST IT TO MY EMAIL ID I.E [protected]@YAHOO.CO.IN...
    please show my landline bill
    Please give me BSNL broadband bill phone no.2311006
    I WANT A DUPICATE OF MY BSNL LANDLINE NO[protected] AS BSNL CUSTOMER CARE CENTRE IS UNABLE TO PROVIDE ME ONE. I AM ALSO NOT ABLE TO REGISTER MY NAME AT THEIR PORTAL http://selfcare.edc.bsnl.co.in. PLZ SEND ME MY BILL TO MY EMAIL p.uma.[protected]@sbi.co.in

    TKS AND REGARDS

    P UMAMAHESWAR RAO
    my land line namber[protected] is ded i complan by198 before 20 days and and give application sdo and local eria excheng but not soletion today this time what do
    sir my landline caniction nomber[protected] are ded from 26 day isend complen by 198 and eria sdo and local exchenge but no reply to day this time pls sugest what do my bsnl problem
    pls so my land line bill
    I have internet connection with landline my plan is unlimited .just i want to know my bill day-to-day basics how can i get it pls help me
    Plese send me duplicate bill of BSNL FROM JULY TO OCTOBER

    CUSTOMER ID: [protected]
    PHONE NO:[protected]
    ACCOUNT NO: [protected]

    E MAIL ID: [protected]@lntecc.com
    i have a bsnl broadband connection active in my name. the particulars r as follows
    Name:- ANTARA DAS
    Address:- 95/4 SWAMI VIVEKANADA ROAD, HOWRAH-711101

    Kindly help me to get an online copy of duplicate bill of the month of December as this is an urgent requirement. Awaiting for the reply.
    i have a broad band connection phone no [protected], i never get a bill from bsnl, i tried to register myself on selfcare.cdc site but each time error message "your broad band id /unique cust d is wrong: appears.even though it is correct
    Dear Sir/Madam

    Pls arrange to send my duplicate bill of BSNL Landline No.[protected] or Fax No.[protected] on email id [protected]@gmail.com
    i have lost my broadband bill of month june 2011. can you send a duplicate bill. landline no:[protected] and my email id is chaitu.[protected]@gmail.com
    pls send me my bill details of no-[protected].on email [protected]@gmail.com
    Pls arrange to send my duplicate bill of BSNL Landline No.[protected](PCO)..MY EMAIL..[protected]@yahoo.com
    I am not getting my latest BB bill against No.[protected], if possible please send it to my e-mail I.D.[protected]@rediffmail.com so that I can pay the same to avail continue service.
    WE HAVE A BSNL LAND PHONE WITH BROADBAND CONNECTION...I WANT TO KNOW OUR CONNECTIONS MONTHLY CHARGES..BUT THERE IS NOT ANY BILLING SERVICE FOR SIRA TO SEE ONLINE DUPLICATE BILL SERVICE...SO, PLEASE SEND TO THIS EMAIL ID'S (lasa.[protected]@yahoo.com & [protected]@lasaindia.com) TO EVERY MONTH.
    please send bill with details every month for telephone no[protected] to my email id - [protected]@gmail.com
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      I
      Indra Pal Singh
      from Mumbai, Maharashtra
      May 9, 2009
      Resolved
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      Resolved

      My call service is barred since May 3, 2009 even after getting it recharged on may 2, 2009.
      I did the complaint to costumer care UP East on may 4, 2009. I was told that it is due to technical fault and the service will start from tomorrow surely. Since then I am being told the same repeatedly and yet no response from company.
      My cell number is [protected]. Complaint id is e[protected].
      Aug 14, 2020
      Complaint marked as Resolved 
      i have got a bsnl student plan...and during last 3 days its been working like a simple prepaid plan i.e. i m being charged for sending local sms.. and when i tried to call bsnl customer care on [protected] and [protected] its saying that both d nos. does not exist...
      worst customer support service ever...
      No setting reachd at my mobile .
      plz send it
      MOBILE NO:[protected]
      mobile hand set:NOKIA 3120 classic
      Dear sir,

      As per our first conversation i would like to request you that i have made proper follow up with our branch (kakadev) by no:[protected] but i did not get any responce since jan 2010 to till now.
      sir please solve my problem as very urgently basis because i am facing many problems.
      Call service barred from february 07 2011
      My call service is barred since february 07 2011 even after getting it recharged on february 07 2011
      I did the complaint to costumer care UP East on february 07 2011 . I was told that it is due to technical fault and the service will start from two hours after surely. Since then I am being told the same repeatedly and yet no response from company.
      My cell number is [protected].

      please start outgoing call imediatly sir.

      pankaj kr singh

      BSNL — regarding bared service

      Dear SIr/Madam

      The Outgoing service of my number [protected] and [protected] is bared please tell me the reason for it. What i have to do to start it. I am not getting right information in spite of talk to customer care executive many times.



      VIKAS KUMAR
      email: [protected]@gmail.com
      Mob:[protected]
      sir maine apna bsnl ke no mai 5may ko 300/ ka tarrif karwaya bat aj mere mai outgoing calls band ho jayegi to plz sir ye bato ki kya kaise kare kitne ka ab recharge karwaye ki valid bad jaye
      My call service is barred since Mar 3, 2012 even after getting it recharged on may 15 2011 with Azadi pack of Rs.1500/= I did the complaint to costumer care UP East, I was told that it is due to technical fault and the service will start soon surely. Since then I am being told the same repeatedly and yet no response from company.
      My cell number is [protected] .
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        B
        Babu George
        from Bengaluru, Karnataka
        May 9, 2009
        Resolved
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        Resolved

        Sir,
        My telephone is out of order for the last 30 days. I have complained many times to the automatic complaint system, manual system and written the number in the complaint box. Till today (09-May-2009) no body from bsnl brookefield exchange bothered to look at the problem. I spoke to the JTO, who is supposed to be the senior most officer in the exchange, but without any help.
        He is saying that he is helpless in ordering the petty workers to go and repair the problem. The workers are shady contractors who may appear one day and missing for weeks. It is a shame we have these types of offices and officers while our Prime Minister is boasting of becoming Super Power before 2010.
        Pathetic...this country is not going to improve even after 1000 years as long as we have these types of impotent workers.
        Babu
        Aug 14, 2020
        Complaint marked as Resolved 
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          V
          Vijay Dev
          from Jhunjhunun, Rajasthan
          May 9, 2009
          Resolved
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          Resolved

          I have landline phone of BSNL, Phone No[protected]. throught this phone i m not able to make outgoing calls. i had registered so many complaint in BSNL office. but they r not responding to my complaint.

          I m requesting u to take strict actionst against the BSNL, jdhpur and help me to issue me rebate in my monthly phone bill as per TRAI rules bcoz my ladline outgoing calls r barred more than three days( 1 week ) and i m daily registering a complaint. m sending u all complaint no. with dates. Hope u will take appropriate action against CORRUPT BSNL OFFICERS and help me to issue refund or reabte in my monthly bill.

          Date Complaint No.
          01/05/[protected]
          02/05/2009 Missed
          03/05/2009 Missed
          .
          .
          .
          .
          09/05/[protected]


          Telephone No.[protected]
          Mobile No. [protected]
          Telephone bill address : T-10-B, Railway traffic Colony, Jodhpur -342001 ( Rajasthan )
          Aug 14, 2020
          Complaint marked as Resolved 
          kindly send me the bill of may month at my id
          SIr,
          my mobile no is [protected] in this no.incomig and outgoing facility is ok but sms sarevice is not avilable.so please solve my problum.
          tele no[protected] not functioning since the day of installation. broad band also not working.
          dear sir/madam
          i have been using your broadband services from past one year with plan "business 700".due to excess usage i switched to "business 1200" plan which was provisioned and effected from 08/09/09 order no. 5854653. The usage of september was 7443.38 kb. inspite of that in september month bill i still got Rs. 823.83 extra broadband usage bill. kindly see to my problem and try to solve it as soon as possible

          regards
          mahendra singh sisodia
          account no. 21063496
          245/123, shikargarh jodhpur [raj]
          [protected]
          oops... i guess i submitted it on the wrong post...
          my bsnl broadband no is 2721354 is not working properly at basni mandi so plzremove that prb as early as possible it s an urgencious matter
          my telephone no [protected] is not working since 11 Feb 2011where as broad band is working nicely please repair it as soon as possible.my address Pahar Ganj Colony- Ist, near H N Gas service Mandore road jodhpur
          respected sir,
          my land line no. is[protected]...its not quite working well...its been over a month the line is much hindered and not clear. we have also requested to get code for our wi-fi connection( broadband). it would be very kind if you may some heed to it

          ADDRESS: IIIrd-F /19, sector-02, University staff colony, jodhpur (raj)
          RAJASTHAN STAINLESS STEEL RE ROLLELR ASSOCIATION BUILDING IS SITUATED AT HEART OF CITY SHASTRI CIRCLE. BILL AGAINST TELEPHONE NO 2630731 ISSUED TO THIS ASSOCIATION HAS NOT RECEIVED SO FAR SINCE AFTER INSTALATION. KINDLY EXPEDITE AND CONFIRM.
          My Telephone is[protected]. My broadband connection is not working from 08 July 2011... and it's not properly working... Know Broadband connection is not connected...
          I have complaint 4-5 time in Jodhpur BSNL Office No. 2772500 and 2665151...

          No Result...Please Note the complaint...

          Smt. Aruna Purohit W/o Shri Ashok Purohit
          I/s Jalori Gate, Behind Bholi bai ka mandir, Kunj Gali, Jodhpur - 342001
          Phone No. :[protected],
          Mobile NO. : [protected]

          Thanks

          Regards

          Smt. Aruna Purohit
          respected sir,
          my land line no. is[protected]...its not quite working well...its been over a month the line is much hindered and not clear. we have also requested to get code for our wi-fi connection( broadband). it would be very kind if you may some heed to it


          Address : Rakesh Singhvi

          Ratan Bhawan Moti Chowk
          Kazi Wara Jodhpur
          i have made several request and met personally to the officials of bsnl for the connection line at mahaveerpuram, behind fun world but till date nothing has happended .when i put rti they have not responded.
          we have deposited the development to jda(then uit jodhpur) but nothings has happend till date from last five years. jda has digested the money and we are suffering. there are almost more than 100 bsnl connection are pending with bsnl due to line are not there. neither the telephone nor the broad band connection.now it is very long time has passed but line ansd poles are not yet installed. when ever we contact the officials they are just saying tenders are going on .till what date? no body gives specific date of installations.kindly reply with specific date
          Hello sir

          My landline no is [protected]

          It is nt working properly from last week.twice we hv logged complain online as well mobile based but line men once came, check and went away.no response at all.
          Regards
          my office landline[protected] is dead for last 15 days, I complaint online twice but same has not been resolved. Kindly take action urgently
          Dr. S. K. Chaudhuri
          Defence Lab Jodhpur
          Mob: [protected]
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            J
            jyotirmoy chakravarty
            from Guwahati, Assam
            May 8, 2009
            Resolved
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            Resolved

            outgoing calls barred even after payment of bill

            To
            The Vigilance Officer


            Subject: Harrassment of bsnl mobile user even after payment of bill


            Sir
            It is a matter of great regret that the bsnl has barred my outgoing calls inspite of the fact that i have only 542/- as oustanding for the payment of which the due date was on[protected]. I also would like to bring to your notice that i have paid my previous bill (rs 979/-) on[protected]....
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            A
            Anand Bhatt
            from Aurangabad, Maharashtra
            May 8, 2009
            Resolved
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            Resolved

            at present i have change dialer tone on my mobile no. [protected] but unfortunatioly charges are deducted on both dailer tone. please stop the deduction of charges on my old dailer tone (code no. 118500)
            Aug 14, 2020
            Complaint marked as Resolved 
            I am daily receving service information from BSNL & Daily Decuting One Rupee in my Acconnt

            What is the Reasons???

            With out Informing how one rupee is Deducting in my account

            Pl give reasons??

            Other wise I am going to cancel the BSNL moblie & Land line

            This is my Third complaint

            MY Mobile NO:[protected]
            Land Line :044.24729842

            Still not Solved
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              K
              K Arumugam
              from Chandigarh, Chandigarh
              May 8, 2009
              Resolved
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              Resolved

              Dear Sir,

              One day i recd a telephone call from bsnl regarding advertisement (computer voice recording) unfortunately i attend the phone from that onwards rs. 15 had been deducted and a total amount of Rs.30 had been deducted from my mobile.

              we cannot contacted since there is no contanct no. simply the message received from 56505 and i just want to deactivate this serv ice


              yours faithfully,

              k. arumugam
              Aug 14, 2020
              Complaint marked as Resolved 
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                G
                Gurkirpal Singh
                from Jalandhar, Punjab
                May 8, 2009
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                To 8 May2009
                BSNL
                IPTV In charge
                Jalandhar City

                Respected Sir/Madam

                I am gurkirpal Singh - jalandhar city Punjab. My telephone No is [protected] at address Qtr no-1 GDH campus Jallandhar city. I applied for ip tv on 08 March 2009 and filled all required detail forms and submitted Rs 1000 (CAF No[protected], BSNL sub ID- [protected])as security on same day to representative of ABC Telecom, B4/10 Near Railway Crossing Jallandhar city. But till now (8 May2009) iptv service is not been installed i have been told that it will be done with in 3 weeks from the time of application, i called on [protected], [protected], [protected] around each day from April 1 2009 from my personal mobile but no one is taking their work serious they always blame each other and use to give a phone number of any senior/cliques, and you know those senior/ cliques just pick Your phone for once and then they never pick your phone again.
                I am fed up from them all and today want to file a complaint against them and also either refund security or installed IPTV as soon as possible
                Regards,

                Gurkirpal Singh
                (Mob. [protected]
                IPTV Jalandhar providing very good services to customers
                Its Unique Chill and Cool feature rediscover the 7 days Entertainment for customers...

                BSNL — caf id

                agar id me costmer ki photothodi bi kali ho ya us par date off issue na ho to use sim nahi di jati usme costomer ki kya galti hai
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                  M.R.SURYAPRAKASH
                  from Sholinghur, Tamil Nadu
                  May 7, 2009
                  Resolved
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                  I surrendered WLL set to Hosakere Exchange on 30th Octr.2008 and submitted acknowledgement in this behalf to the commercial officer attached to Area manager(Bangalore South) of BSNL.on 31st Octr, 2008.Despite my surrendering the set, the telephone Deptt is raising bills and collecting the amount from my Bank as I had given ECS mandate.Despite written complaints and innumerable reminders to Area Manager (B'lore South) no action has been taken .
                  What I should do for the inaction of Telephone Deptt. and also for getting refund of amount charged from 31st Octr 2008 to 31st Mar, 2009.(I am yet to know whether the Deptt has charged for April, 2009 also),
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  MY TELEPHONE IS NOT WORKING LAST ONE WEEK, I HAVE ALREADY GIVEN THE COMPLAIN NO.102 OF YESTERDAY. MY NO IS 25710868 AT EJIPURA.

                  PLEASE ATTENED IMMEDAITLY.

                  SANJIT KUMAR GUPTA
                  EJIPURA
                  I have frequent outages with my telephone number. The Job done by the BSNL linemen are not satisfactory. I have been having outages since the last 2 weeks for almost every other day. No amount of complaint seems to work. Really wondering how to deal with this organization.. Can someone with authority look into this matter?? my telephone number is 26968130
                  MY TELEPHONE IS NOT WORKING LAST ONE WEEK, I HAVE ALREADY GIVEN THE COMPLAIN MY NO IS 25519524 AT kamaraja road.god saves bsnl, since last week the officials are dogging, useless service by bsnl

                  PLEASE ATTENED IMMEDAITLY.

                  mahendra
                  sabapathilane, kamaraja
                  have frequent outages with my telephone number. The Job done by the BSNL linemen are not satisfactory. I have been having outages since the last 2 weeks for almost every other day. No amount of complaint seems to work. Really wondering how to deal with this organization.. Can someone with authority look into this matter?? my telephone number is 25519524 at sabapathi lane, kamaraja road cross, bsnl service is third rated but bills are sent promtly, no delay in that
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                    S Trivedi
                    from Hosur, Tamil Nadu
                    May 7, 2009
                    Resolved
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                    I am subscribed to BSNL Broadband plan of 512 KBPS for which I am paying a whooping 1350/- Rs. per month. The speed I get in so called "Broadband" is 20 kbps to 60 kbps!!! When I should get an assured speed of 512 Kbps, I get a very poor service. Despite several complaints from last two months to BSNL customer care, no attention is paid in this regard. Download and upload speed I get with this connection is 2 kbps and 4 kbps if I am lucky! They are supposed to give a download speed of 60 Kbps minimum and here I am sitting waiting to get a page opened or a small 200 kb file to download.

                    IS THERE ANYONE IN BSNL TO ENSURE THAT WE GET WHAT WE PAY FOR???
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    if you have the money to spend 1000+ bucks for a decent internet connection then go should have gone with a private player like airtel. you obviously didn't do your research.

                    rgds
                    santosh
                    I checked for Airtel, but they said that their broadband service is not available right now in our city i.e. Nagpur :(
                    Recently, my broadband usage showing some wrong usage and reflected 6500mb chargeable data. I lodged a complain and force to switch to 750plus Home unlimited plan. But since then speed isvery slow. The most worthless officials are situated in almost all BSNL office, they neither know the rules, nor have any feelings about their customers. Only supidity is their business. This stupid company will never change. I am sorry tosay but that is truth.
                    First of all make your point clear.
                    BSNL offers 512kbpsi.e( kilobits per sec) not (kilobytes per sec)
                    you got upto 60kbps(kilobytes per sec) downloading speed.
                    which means you got near about 512kbps speed which correct acc. to BSNL plan

                    i.e 60kbps(kilobytes per sec)*8= 480kbps(kilobits per sec)i.e nearby 512kbps
                    because 1 byte=8 bits.
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                      PRABHAT UPADHYAY
                      from Mumbai, Maharashtra
                      May 7, 2009
                      Resolved
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                      Dear All,
                      Although it will be the most expected one, even you will think so, bcoz like me there are million of consumers who have to enjoy such a pathetic service that they will digest the fact that BSNL is in the 3G phone connectivity.Wheather you provide so much value services but fact remains the same that your landline always got disconnected.
                      Landline ph no[protected], this ph is not working from last 5 days, & if this ph is in the high society what you do for ordinary people.
                      Pls do the needful
                      regards
                      Prabhat Upadhyay
                      RIM_[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Ishwer Singh
                        from Lucknow, Uttar Pradesh
                        May 7, 2009
                        Resolved
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                        Resolved

                        I am a customer of BSNL Prepaid from last 2-3 years. Rajasthan Circle.
                        I had never applied for Personalized Ring Back Tone but I get this tone from last many days and my balance is deducted for this service. I had registered a complain at customer service but concerned person didn’t give Docket No. But they saying that it will be deactivated by sending SMS “UNSUBSCRIBE” TO 56700. I had done this from my number [protected] at 3 times for which I have also to Pay sum of Rs.5/- each SMS, but still I am suffering from this service.
                        My two numbers are [protected] and [protected], still having activated PRBT.
                        Concerned persons are requested to deactivate the same immediately on both numbers and manage to refund the deducted amount for the same.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I am a customer of BSNL Prepaid from last 2-3 years. Rajasthan Circle.
                        I had never applied for Personalized Ring Back Tone but I get this tone from last many days and my balance is deducted for this service. I had registered a complain at customer service but concerned person didn’t give Docket No. But they saying that it will be deactivated by sending SMS “UNSUBSCRIBE” TO 56700. I had done this from my number [protected] at 3 times for which I have also to Pay sum of Rs.5/- each SMS, but still I am suffering from this service.
                        My two numbers are [protected] and [protected], still having activated PRBT.
                        Concerned persons are requested to deactivate the same immediately on both numbers and manage to refund the deducted amount for the same.
                        Sir,
                        In over home have two land line but in your online link
                        <http://rajasthan.bsnl.co.in/bsnl/main/ssa_dir.html>
                        when i try not shown over telephone no., pl check in this matter & told to up date all district level also,
                        or in this link also<Choose SSA for the Directory Search>.
                        i try to so much time but i not over no & add also,
                        pl do need full action.my no-[protected] or [protected], both not shown in Bhupal sagar-312204, Chittor garh (district).
                        I am subscriber of prepaid cell connection number [protected]
                        from last 4-5 years. My employer to part with the benefit wants
                        to have a certificate to confirm that from which date my prepaid
                        connection is exists and upto March 2008, when and for what
                        time period it was charged.

                        May I have a such confirmation. Please advise
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                          A
                          Avijit Kumar
                          from Jammu, Jammu and Kashmir
                          May 7, 2009
                          Resolved
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                          Resolved

                          Hi,
                          i am using bsnl broadband since last year but i am having problem with its slow downloading speed.
                          My connection plan is home unlimited 256 kbps but downloading speed is only maximum 30 kpbs.
                          i had a home 250 before that then i use to get something around 150 kbps downloading speed.
                          so does this means bsnl is limiting unlimited usage?
                          i took a speed test here are the results which is very poor
                          [URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/[protected].p...

                          http://www.speedtest.net/result/[protected].png
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Download speed — Slow Downloading speed

                          Dear Sir,
                          By this letter i just want to bring you my problem of low downloading speed
                          While I'm downloadng a 255KB file i got the speed of just 2.6kbps
                          While the mtnl says that i have a speed of 26 kbps
                          And its jut the opposite!
                          please do some thing
                          Hi,
                          i am using bsnl broadband since last year but i am having problem with its slow downloading speed.
                          My connection plan is home unlimited 256 kbps but downloading speed is only maximum 5 kpbs.
                          i had a home 250 before that then i use to get something around 150 kbps downloading speed.
                          so does this means bsnl is limiting unlimited usage?
                          i took a speed test here are the results which is very poor
                          every month which not working in 5 days.
                          Hi,
                          i am using bsnl broadband since last year but i am having problem with its slow downloading speed.
                          My connection plan is bussines (Rs 3300 ) unlimited 256 kbps but downloading speed is only maximum 5 byts.
                          i had a shop 250 before that then i use to get something around 150 kbps downloading speed.
                          so does this means bsnl is limiting unlimited usage?
                          i took a speed test here are the results which is very poor
                          every month which not working in 5 days.
                          check your line strength. check your SNR ratios. check whether your line has joints.

                          speed test is fake. download a HTTP file with flashget and note down the download speed. torrents won't give you even half the speed of your connection for various reasons.

                          rgds
                          santosh
                          Sir,
                          I am using bsnl 750UL broadband and my speed is very slow and i need to speed up and often connection goes and connect.
                          Sir,
                          i have a bb plan (home 250) in wwhich my downloading speed is very slow abt 50 kbps. but in the given plan it should be about 150 kbps so please solve this problem immediately
                          hi,
                          i thought it is a cheating with us .when i change plane-750 home ul net speed is very slow.
                          in my plane 250 i got a good speed.
                          what is the reason

                          BSNL — SLOW DOWNLOADING SPEED

                          Sir,

                          i have bsnl home unlimited750 plan broadband connection.
                          Problem is that my downloading speed to slow at 30kb/sec.
                          its not sufficient to do my work. so i need ur help to resolve this problem.
                          Please do my favor.
                          Thanking You Sir!!!
                          yes, this is injustice.
                          First Of All Tell Me How Much Did BSNL Told You The Speed Would Be.
                          After That I Can Help You.
                          I have observed that the download speed of BSNL Internet falls in the range between 40-60 kbps against the stated 2 MBPS. If this is not a case of cheating then what is it? How can a service provider thrive on lies? They have no redressal system either. The customer service is virtually non-existent. Since they have monopoly in the business, they dictate, often arm-twist the consumer. We don&#039;t mind paying for a service but atleast make sure that you provide the service as stated in your offer. It is a clear case of cheating the public.
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                            S
                            S.B.DHAMU
                            from Palackattumala, Kerala
                            May 7, 2009
                            Resolved
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                            Resolved

                            S.B.DHAMU
                            [protected]
                            No:56 / 57, Rajyotsava ngr,
                            Rajiv Gandhi rd, Jaraganahalli,
                            JPN Blore-78.

                            My Residence above telephone is totally dead for the past one month.

                            BSNL has blocked their Fault Reporting system to register my complaint.

                            Many times I Personnally visited to meet the area AE & DE. No response to my follow ups.

                            Due to the Dead status of my land line No Broad Band services also.

                            They say it is not possible to rectify the cable defect.

                            But they are charging me with their bills regularly with out fail every month even though they are competant to provide their services to me.

                            I am requesting your kindself to intervine with the matter at the earliest
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            My landline was not working from the past one week. I dialled the fault booking number 23332198. Its voice recorder instructed me to enter my telephone number. After entering my landline number I got a message that this number is a non-working number(!) and that I should contact the section supervisor on telephone no. 23338888. It is now 2 P.M. I have been dialling the no. from 10 A.M. and could not get. Nobody has responded in this number. This is the BSNL Bangalore system method of fault booking.
                            I had registered a complaint on no 23622198. The complaint number is 9129. No action has been taken since 1 week. Is there anything BSNL can do about it.
                            Abraham Kurien
                            Esteem Gardenia,
                            No 35 E Block Sahakaranagar,
                            Bangalore - 560092
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                              A
                              Ashutosh
                              from Vartej, Gujarat
                              May 7, 2009
                              Resolved
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                              Resolved

                              To check our Broadband Usage detail http://bbservice.bsnl.in is not opening and we cross the limitation of download.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              the bsnl servers are very very busy and are unable to handle the load from it's customers. bsnl has clearly stashed too many connections in place where they shouldn't. the contention ratio is set at 50:1 which is an absolute retarded suggestion from trai. if trai doesn't come and stop bsnl from milking it's customers beyond limit then it should cease to exist. it clearly isn't doing it's job well.

                              regarding your over limit issue, i will advice you to not depend upon the portal. there's another portal where you can check the usage but it has started to go down many times during the past few weeks.

                              try data.bsnl.in

                              rgds
                              santosh
                              aertdfgfbgfcf
                              i cannot see my usage i fear that access downloading may go to a huge amount of bills...Rohtash Kaushik, Sirsa.
                              sir, i have taken Home500c plan.but i have receivd bill of rs.1184.i got my net connection by 25.06.09 onwards only but bill is high. so i feel to see the usage details, for the past month and as well as for the present month also.Due you to fear of the last month bill am not accessing the net connect noe a days. So kindly help me to see the usage details.then only i could use the net connect further.And i have to pay my bill by this month of 28th.so provide at the earliest.
                              Thank you
                              Uma.K
                              i didnt got my portal id so icant verify my usasge please send me my portalid
                              I am not able to see my broadband usage.Site is not being opened in spite feeding user name and password
                              I am not able to see my broadband usage.Site is not being opened in spite feeding user name and password
                              pls.open my e-mail a/c
                              it is good
                              thank you bsnl
                              bt sir i have the same problem that i could not see my account usage and i fear that i 'll cross the limit and i'll have to pay high bill...plz solve the problem as soon as possible...
                              I can't able to see my usage from few days before and let me make u know this thing is not happening first time, at the month end we are facing same problem. but this time we are facing the problem from 20 th .
                              what the hell service is?
                              bt sir i have the same problem that i could not see my account usage and i fear that i 'll cross the limit and i'll have to pay high bill...plz solve the problem as soon as possible...
                              I am not able to see my broadband usage.Site is not being opened in spite feeding user name and password
                              use this link to check your broadband account usage details ...
                              http://data.bsnl.in
                              I'm unable see my usage and it had resulted in huge billings . I have decided to cut down the broadband connection.
                              I am not able to see my broadband usage.Site is not being opened
                              i didnt got my portal id so icant verify my usasge please send me my portalid
                              When I visited your office at Cochin near High Court, for the enquiry about the usage of Broadband. They have given me three site addresses, to visit and know the usage of our usage. but unfortunatly I could not find out how to know about the usage instead of that I could find so many complients about not getting the site for so many users. I now understand that BSNL is cheating the people . Without any use I have paid near about 1000 rupees last month, on enquiry they are not going to shows us anything that how this much bill has come and all they simply forwarded the site address which is not usefull also. So I have decided to disconnect the Broadband conn ection from BSNL and will go for some other privete parties. Definitly I will pass this message and the problem I have faced to all my friends . I will ask them to do the same also.
                              we can't access our detailed bill of everymonth.so i want my correct information about my usage pls forward my detaied bill.
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                                S
                                Shishir Hegde
                                from Delhi, Delhi
                                May 6, 2009
                                Resolved
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                                Resolved

                                Dear Sir/Madam,

                                From last one week I'm not recieveing message and when I send message - from cell its getting sent but it will not recieved by destination number. On this regard I called to Customer care executive but person asked about all settings and I'm perfect with all settings and I got Currency of 22.35 Rs. I told this and there is everything perfect from my side. But that representative is telling this kind of problem never exist. He spoke without manner. Here I'm paying money from my pocket and I have to listen whetever they say. I went for BSNL because its Indian Govt owned company. I have not went for Vodafone/others as it is foriegn company - why my money go to out of india or to any private owner. Just keeping all these in mind I went for BSNL but the service is poor. And the way customer care executive responded is worst experience I ever had. And also he refused to take complaint for this inconvinience.(I don't know what is stopping him to take complaint). When BSNL is taking money for service why cant they monitor a customer care executive closely.

                                Date: 06-May-2009
                                Time of call: 05:15:41 PM (Call Started)
                                Circle: Karnataka
                                Call Duration: 2Mins and 53 Secs.
                                Cell Number:+[protected]
                                Raised

                                If you need any more details feel free to call.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Vodafone — unnecessary actions

                                without any response from the customers ihe balance is getting reducted.....

                                Vodafone — unnecessary messages and actions by customer care executives

                                It is too unfair from the executive side...... unnecesssarly we customers get some messages regarding recharging offers and without any response or request from our customer side , they process. So without our knowledge the balance get reduces..some times becomes NEGETIVE.this cannot be continued...... Its we customers, who deide which offer to take, not the executives.... If they are that much concerned... let them pay the money by themselves for us......

                                BSNL Customer Service — Customer Care agent abused me

                                Dear Sir / Madam,


                                i am writing you, to inform regarding the issue; which took place with few of the Customer Service Agent on 17/ Aug / 2008 at 22.34 pm . my number is 25619482 in the name of ( Rajendra Prasad ), Last night when my browser was not opening the web pages of Google and Yahoo, in return to which i had contacted your customer care : [protected].

                                from there, when i explained the issue related to this he was just trying to get off without any consideration, when i tried to make him listen to me, by telling him that my DSL, Internet Links are Up and i had even tried Login to 192.168.1.1 and my status was up and it did not show any issue with that.

                                By then, he started to abuse me by telling me that, i dont know to whome i am speaking to and he will beat me up if i call up to the customer care related to this, i reported this to customer grievance cell and tried calling them again to get my problem sorted out.

                                As one of the person recieved the call and spoke to me in the same tone, nad used abusive language to this is when i called them for the second time, and his fellow members were also trying to enjoy his talks where i could listen people laughing at the time when he was abusing me.

                                Further, i want to know who was that agent and wht was his intention to speak to me like that, and why should i get these words " just becos i am using BSNL service".

                                I am forwarding this issue to as many members as possible and also want to highlight with the media that the Customer Service is so pathetic that u cant even trace the call or record the conversation of the customer.

                                B.S.N.L. — abusement by customer care representative

                                I had purchased a sim(jodi) having cellphone no. [protected] activated on 24 nov 2008 on which message sending error was created by the above mentioned company .
                                when I was making complaint regarding message sending error on 30 nov, 08 at nearby 11:15 on bsnl customer care help line no. [protected] with a customer care representative having name (animesh kumar binde/sinde).after some time he had to begun giving abusement relating to my mother and sister and cut the call on threatning from my side that "i am going to complain to consumer forum".he had insulted me and my family.
                                please look into the matter and teke necessary action regarding this bsnl cuctomer care representative.

                                yours sincerely
                                satendra kumar
                                B.Tech.chemical engg.(3rd sem)
                                Dr. knmiet modinagar
                                ghaziabad
                                sir/madam,
                                I"m a vodafone user for the past 2 years. I come here to black unwanted messages and calls from vodafone service to my mobile. please help me.
                                Reason- interrupts in between my work.

                                BSNL Prepaid — Unnecessary Dating Service

                                I do not know how this Unnecessary Dating Service from number 51819 is activated but I want to deactivate it as soon as possible.
                                After contacting service center for 5-6 times they gave me a solution i.e. to send UNSUBDAT to 51819 but it did not worked now they are saying we will contact you in 24hrs from past 4 days but all in vain.
                                Please Help.
                                [protected] who is this nomber
                                Dear Sir/Madam,

                                Since last month we are facing problem with your scheme of Word of the day to be activated without intimation by us. Your customer care had a talk with me five to six times that the scheme is deactivated. But again today the scheme has been activated as it was auto renewed. Again it was discussed in customer care as well as a sms of deactivation was sent but the scheme is again activated today. Unnecessarily they have cut my amount from the balance. What is this now? Should we stop using your card. My number is [protected]. We had a similar problem with our second connection.
                                i have a prepaid no [protected] which i recharged on 2-7-09 as service was to expire on 8-7-09. my mobile shows the balance as well as the validity till october 09. but when i try to call it says all outgoing calls are barred contact customer care. itried to contact customer care all the day but no resp[ond but they keep on waiting. pl help me out.

                                BSNL Prepaid Mobile — cannot reach customer care

                                i would like to know detail of incoming &outgoing calls since 01/06/2009 to24/07/2009 of my no [protected] name dr vikas khare
                                I"m a vodafone user for the past 6 years. I come here to black unwanted messages and calls from vodafone service to my mobile. please help me.
                                Reason- interrupts in between my work.
                                i want the detailed of out going and incoming calls for last 15 days. Phone no. [protected].


                                This required is personally Ref.: [protected].

                                BSNL — no benefits

                                hello
                                this is sonam here, i want to set a complain that theres no offer in bsnl such as no full schemes on recharge cards...like we have in airtel, reliance, tata...
                                pls take some initiatives...
                                this type of scheme is normally offered by your specific circle (next time mention it) how ever topup provides full talk value with no validity
                                ST extra
                                Sir,
                                I have a your pre paid conection No.[protected] in my wife name .In this con outgoing call are barrd.in this concetin i call your custmer care many times & meet your bsnl office of our city .but my problem is not sort out.I am feel uncomfort with conection.


                                vikunj mittal
                                hello this is sameer here i am just fed up of this vodafone because before one month i had taken a prepaid connection and numbder is ([protected]) but yesterday suddenly it's sayin SIm card registration Fail so i had been to vodafone Store also he was telling that the Sim number in only not Maching. So what's this i am understanding why are you not solving my problem.
                                please can anyone give call detail about last 1 month bsnl number ?.

                                number will add u later

                                help me ...
                                I want the detailed of incoming, out going & missed call 2months phone no: [protected]

                                This required personally.

                                thanks
                                want the detailed of incoming, out going & missed call 2months phone no: [protected]

                                This required personally. pls sent the mail

                                thanks
                                This is a frustated customer of bsnl prepaid number i am facing problem of deduction of my balance without making any calls neither using gprs services and what kind of Customer care executive recruit by you people they dont know how to treat customer they dont know how check details always your software is in updation and dont know single word of english it does't matter but atleast give inforamation i am calling from 10/12/2009 till date that i want to details how my 105 rs get deduct and balance is 0.0 rs and i log a complin complin number is 3473552 dated 12/10/2009 at7:15 P:m. but no resolution, after that i recharge my prepeid number 110/- on 12/12/2009 Ref no:[protected] and after some time when i check my balance is 99.73 again i call ask for the reson they say "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i said ok then agin he repeat ""kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " the i said ok take your time th agin he reply "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i got hyper then he teaches my manners...i mean bsnl cant pay to customer care executives there salaries? are they doing job without any payment or you provide services without any cost...the 3rd class hopeless services provide by you people
                                1.Airtel is best
                                2.vodafone is best
                                3.and tata indicom is also good
                                but BSNL due bad customer care executives you are loosing your reputation day by day.
                                This is a frustated customer of bsnl prepaid number i am facing problem of deduction of my balance without making any calls neither using gprs services and what kind of Customer care executive recruit by you people they dont know how to treat customer they dont know how check details always your software is in updation and dont know single word of english it does't matter but atleast give inforamation i am calling from 10/12/2009 till date that i want to details how my 105 rs get deduct and balance is 0.0 rs and i log a complin complin number is 3473552 dated 12/10/2009 at7:15 P:m. but no resolution, after that i recharge my prepeid number 110/- on 12/12/2009 Ref no:[protected] and after some time when i check my balance is 99.73 again i call ask for the reson they say "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i said ok then agin he repeat ""kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " the i said ok take your time th agin he reply "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i got hyper then he teaches my manners...i mean bsnl cant pay to customer care executives there salaries? are they doing job without any payment or you provide services without any cost...the 3rd class hopeless services provide by you people
                                1.Airtel is best
                                2.vodafone is best
                                3.and tata indicom is also good
                                but BSNL due bad customer care executives you are loosing your reputation day by day.
                                i am very much disappointed with my balance deduction of 153 rs
                                i have registered a complain regarding this complaint no.[protected]/dec/2009 at 10:17: 07 am, the customer care executive replied me that they will reply me in 24 hr but nothing happen they have replied me 23 days later and by saying that i have surfed gprs thats why they have deducted this much amount(153rs), but i have just opened google home page and searched one site only for a while, as my mobile gprs data counter showing that i have used 30kb in my last session but they were saying that i have used 1000000kb at 12.30 and 21000000kb at 2.30.am on 7/dec/2009
                                how could this be possible??? i am using gprs since 4 year as i m engineering student from bhopal m knowing the charge and data transfer rate at server n mtso.
                                please see my request please
                                please do the need ful
                                thank you
                                i am very much disappointed with my balance deduction of 153 rs
                                i have registered a complain regarding this complaint no.[protected]/dec/2009 at 10:17: 07 am, the customer care executive replied me that they will reply me in 24 hr but nothing happen they have replied me 23 days later and by saying that i have surfed gprs thats why they have deducted this much amount(153rs), but i have just opened google home page and searched one site only for a while, as my mobile gprs data counter showing that i have used 30kb in my last session but they were saying that i have used 1000000kb at 12.30 and 21000000kb at 2.30.am on 7/dec/2009
                                how could this be possible??? i am using gprs since 4 year as i m engineering student from bhopal m knowing the charge and data transfer rate at server n mtso.
                                please see my request please
                                please do the need ful
                                thank you
                                ph no. [protected]
                                BSNL SUB SE BEKAR HAIIIIIIIIIIIIIIIIIII
                                SALO NEEE BAHUT BALANCE KATA HAI PHALTU MAI
                                MAINE GPRS SURF BHI NAI KIYA AUR BALANCE KAT LIYA 205 RS...
                                BAHUT BEKAR HAI BSNL WALE


                                DONT USEE BSNLLL AIRTEL IS THE BESTTTTT!!! BSNL WORSTTTT
                                AIRTEL BETST!!!1
                                NITHER COSTMER CARE IS GOODDD

                                IF ANY BDY KNOW THE HACK IN BSNL JUST DOO
                                N PLEASE MUJE BHI BATANAAA
                                ANU
                                Hi, I am Brijesh kr.Rana my mobile no. [protected] residing at Civil Hospital Baroda Road Gohana. HR.I am your bsnl pre paid customer From Last year & from beginning I have to face much problems. On 9th jan. 2010 i make a call in customer care for information about 50rs. sms pack. I don't know what ever that person name is he told me, " Sir here is a recharge of 50 rs. sms pack in bsnl which provide you local & std 300 sms".I recharged this pack on 10th of jan.& send a sms but my balance ded. from my main a/c then i make call again in cust. care. there is YOGESH he told me, "sir apke a/c mein 49 rs. ka tariff hai ab ye kam nahi karega". Then I said, "So why your executive give me misleading information last night please transfer my call to your Senior;"Then he said very rudely, "Wo bhi apko yehi jankari denge" & after that he disconnected my call. I again call in customer care then there was Rajnish. He just said to me, "aap 10 minut ke baad call kijiye. After few arguments my call transfer to Sahil by rajnish who was senior there.He told me, "Sir aap monday call karen tab tak main check karva leta hoon.
                                now where i call for this problem.On this way u can understand which condition i will have to face.
                                In this way I become fed up with Ur Services AGAIN, and Leaving Ur Feel Good Public Relation Services...But think again again Ur Customer Care Executives Services Not Ur Company Services...IT Will harmful U in Future...Not warning but kind Request Which give Ur employee Excuse me.

                                regrd's

                                Brijesh kr.Rana
                                Gohana.
                                Mob. no. [protected]
                                dear sir
                                i m using a prepaid mobile i.e. cellone/excel in muzaffarpur district in bihar since 31.10.2004 this number was being used by my father from 2003 may (i guess) but now he is no more.after his death i m using that number since 31.10.2004.but now SIM CARD has got some scracthes and its become my identity among my near n dear...so i want to make change of name of the SIM CARD OWNER on my name.i m not sure that on which name the SIM has been issued. i can submitt any deatil of mine for this purpose.

                                kindly co-operate me. i'll carry this number till my last breath.
                                please telll me the way @[protected]

                                sumit anand
                                This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
                                Thanking you

                                Nema Ram Bamniya
                                Ward No.-20,
                                Meghwal Mohalla, Jaisalmer, Rajasthan
                                Pin-345001
                                Mob. No.[protected]

                                Today, I again send message about my problem, but the problem is still under process.
                                This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
                                Thanking you

                                Nema Ram Bamniya
                                Ward No.-20,
                                Meghwal Mohalla, Jaisalmer, Rajasthan
                                Pin-345001
                                Mob. No.[protected]

                                Today, I again send message about my problem, but the problem is still under process.
                                This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
                                Thanking you

                                Nema Ram Bamniya
                                Ward No.-20,
                                Meghwal Mohalla, Jaisalmer, Rajasthan
                                Pin-345001
                                Mob. No.[protected]

                                Today, I again send message about my problem, but the problem is still under process.
                                Sir mera mo. no. [protected] hai.
                                mere mobile se 14/2/2010 ki morning me 30 rupee ka balance kat gaya .
                                maine koi call bhi nahi ki aur mughe koi sms bhi nahi aaya.
                                UNDERSIGHNED IS HAVING BSNL PRE PAID NO [protected] NEITHER I HAVE ASKED FOR BSNL DOWNLOAD TUNES NOR ANY TYPE OF SUCH SERVICESES THAN ALSO EVERY TIME AT THE TIME OF RECHARGE . MY MONEY HAS BEEN DEDUCTED FROM MY ACCOUNT
                                PLEASE STOP THE DEDUCTION OF MY MONEY AND CLOSED THE DOWNLOAD FACILITY FROM MY MOBILE . IF IT WILL NOT STOPPED IMDITIETILY IN THIS CASE I WILL STOP USING BSNL SIM
                                PLEASE LOOK IN TO THE MATTER AND STOPED IMMIDIETELY .

                                Vodafone Prepaid Mobile — Prepaid Recharge amount keeps changing and no website shows the updated amount.

                                I've been looking for the Customer Care Number for Vodafone...so that I could call up and give a complaint...But I think Vodafone does not want customers calling with complaints....I didnt find a number !!!

                                Now I normally recharge with Rs. 222.00. Today I recharge with the same amount...and I get an SMS indicating successful recharge with Talk Time 201.27. But my balance still shows 0.21 !!!

                                Secondly...i havent applied for any ECON Pack...but I get an SMS daily indicating that I have been charged Rs.2 on this & Rs.3 for 2p SMS Daily Rental ...again I have NOT applied for this.

                                I guess there is no use registering a complaint here...as I doubt if any one will answer.....I'd best change from Vodafone to other service provider!!!

                                ALLL THE BEST FOR SUCH DISGUSTING SERVICE...VODAFONE...HOPE YOU CONTINUE MAKING MONEY LIKE THIS FROM UNSUSPECTING CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!
                                Hi Raj,

                                We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yefmyqe and we’d be happy to help.

                                Regards,
                                Vodafone Customer Care.

                                Student — 2 DAYS MESSAGE BOOSTER NOT WORKING CUSTOMER CARE PEOPLE NOT RESPONDING PROPERLY

                                HELLO RESPECTED SIR,
                                I'M VADIVEL USING AIRCEL FOR LAST 5 YEARS.. YESTERDAY ACTIVATED 2 DAYS SMS BOOSTER.. BUT IT'S NOT WORKING..I CALLED TO CUSTOMER CARE 10 TIMES THEY ARE NOT RESPONDED PROPERLY..MAKE NOTE OF IT DO THE NEEDFUL SIR..

                                MOBILE NO:[protected]
                                i am also faing the same since few months .i am also looking for proper guidance and solution.
                                i havent applied for any ECON Pack..but I get an SMS daily indicating that I have been charged Rs.2 on this & Rs.3 for 2p SMS Daily Rental ...again I have NOT applied for this.since a long months i am facing with this . daily of rs 5 total i am loosing.i am not able to get proper response from customer care.please help me i this regard and rearrange the amount that was debit .

                                Vodafone — ECON charges Rs.2

                                My mobile number [protected] vodafone prepaid they have charged me Rs.2. as a ECON pack daily charges and I don't no what is ECON ?? and also they charging daily sms rs.1 I never applied so... I don't want any caller tunes, no sms of any products, don't want to pay any single Paise for any daily charges.
                                hello sirs,

                                my vodafone prepaid is swindling Rs.2 per day towards ECONPACK. Kindly stop this nusiance... i dont want to loose money. my number is [protected]
                                my dear vodafone

                                kindly give some contact numbers of your customer care at visakhapatnam.

                                tks n brgds
                                murty

                                BSNL — Bad manners of customer care agent

                                My name is Varun. on july 2nd i called the customer care for assistance. But the guy scolded me with bad words. I am so dissatisfied i want to change my Network operator. My ph no - [protected]. can anybody suggest how to punish such guys? BSNL should see what is happening.. Email id - [protected]@gmail.com.
                                Totally disgusting.. and pathetic service.. customer care is totally good for nothing... rather you can not reach them... I am also facing the same problem...

                                bsnl prepaid excel new anand — gprs setting not receiving

                                Dear Sir

                                iam discuss with our bsnl custmer care line regarding for gprs for my mobile settings details model no(nokia 5233)
                                customercare employee asking for setting details and after iam proceding for settings but not receiving gprs setting at presents so

                                regards
                                P.VENKATANARASIMMAN
                                [protected]
                                Pl. deactivate caller tune in my mobile -[protected]
                                Pl. deactivate caller tune in my mobile no. [protected] and confirm on my mail address
                                with regards,
                                Rakesh Kr. Maheshwari
                                hi
                                sir/madem
                                mai apne mobile se laughter club ki service ko kam se kam 6 bar de activate karva chuka hoon per jaise he 29 date ko mere mobile se balance cut ho jata hai or jub balance cut jata hai to complant note karwa deta hoon per dosre or tisre din confirm karta hoon to kah dete hai ki apki complant close ho chuki hai per next month phir balance cut jata hai
                                and i have tried too much time but not support
                                pls deactivate all the services from my mobile
                                mob no is [protected]
                                and confirm me that u have do somthing for this mobile no
                                thanks,
                                Sukhmander Singh
                                my no.[protected] iam facing this problem from frm past 15-20 days, even if i recharge my mob it's neither outgoing nor incoming.i am in chennai (roaming) my balance is RS.287 either activate with some facility in my mob or adjustmy balance.
                                if i send this msg to customer care they never respond.
                                if there is any plan then send it to my mob no. or my alternate no.-[protected]

                                BSNL Prepaid Mobile — complaint regarding BSNL customer care

                                Hi,

                                My name is Sophia and my number is [protected] I am using a BSNL number
                                On 20th march, 2011 my balance of rs.30 have deducted from my number for a voice chat service which I haven’t activated. I have called on same date on customer care to complaint regarding the same. They guided to call me after 24hrs as information was not updated. So I called next day. They again guided me to call after 48hrs. then on next day I talked with their team leader he said information is not updated call after some time and disconnected my call without any information
                                Then on 26th march, 2011 I again call to customer care regarding the same issue they have disconnected the call again.

                                I just want to tell u that I haven’t activated the service on my number and even I haven’t got any right information regarding the same from customer care. And even on 24th march, 2011 I again got message of rs.15 deduction for the same service.


                                Please look at the matte………………

                                Thanks and Regards,
                                FARHAT SOPHIA
                                Mobile no:- [protected]
                                This service provider may not provide any service and not providing any option to deactivate the service. It is just like 2G spectrum Scam. A share of this amount is going in to the pocket of their Bosses

                                BSNL — balance deduction & not listening to my complaints

                                I have made contact to customer care many times but i still don't have received GPRS settings.
                                And customer care peoples are not listening my any compliant. i have charged 27 Rs
                                so plz send me GPRS setting. my model name in samsung s3353.
                                i am bsnl prepaid customer number [protected] and need a call detail of my number, please send my call detail at my email [protected]@gmail.com please urgently send
                                please send my call details of my bsnl number [protected] at my email number [protected]@gmail.com

                                BSNL — Deduction as per scheme but no benefit

                                I have a BSNL mobile card. I took a plan of 1sec/min.for that daily Rs. 4/- will be deducted. On valentine's day they charged as per normal rate. It is agree. but if for that day if they charge normal rate then why BSNL will deduct the scheme amount for that day. that sholdn't be deducted.If you want to discuss call me on [protected].
                                Please deactivate love message sms service from my mobile - [protected]. Which are being received from 55888015 by deducting Rs.15/- every fortnight though I have not opted for that and continues to renew the same every fortnight without my consent. Please deactivate this unwanted service and save me.
                                Yours faithfully,
                                Asoke Kumar Mondal, Balurghat, W.B





                                Previous 12 Next

                                BSNL — To stop unnecessary deducting money

                                Stop cricket services on mobilse No.[protected] resulting unnecessary loss of money @ Rs.15/ p.m.for the last one year.
                                Sir, on[protected], time 7.30 to 8.00 ka bich maina customer care sa 3 time bat ki, first time regarding recharge valve and they say on recharge of 330 the valve of 330 will be there, i have also ask are they say sure, but i get only rs293 instead of 330 and then talk customer care again 2 nd time after asking the reason they talk very abuse language, my numer is one of the oldest no and my usage is Rs 3000 per month, muja nhi lagta apka customer care ko kaisa bat karni chaiya sa pta hai, iam very abseat regarding this behaveiour, i have 4 bsnl connection no is [protected].[protected], [protected]. If noting is done i will stop all connection as soon as possible.

                                thanks
                                pawan bansal
                                [protected]

                                BSNL Mobile — balance deduction from my bsnl mobile continuously and customer care is not taking my complaint seriously

                                i am complaining regularly from past 3 and a half month about my deduction of mu mobile balance. I m very much tensed and my daily life is being disturbed through this ,as i am living away my parents so i am also having problem to contact. My alternate no. Is [protected] . Please help me sir.
                                dear sir, the services for my pre-paid mobile No. [protected] has been debarred from the last 15 days...when I contacted the customer-care, bsnl I was told to submit my present address prof along with a photograph...the same was submitted by me at bsnl office, BDA Complex, koramangala...after that phone was in working for a week...but again the services has been kept debarred...now whom to complain...the response from the bsnl is very irresponsive...when talk to customer-care they don't give as usual a proper information or the solution for the same...kindly help to regularise the services of my cell no. [protected]...this mobile no. is being used by my since 10 years...


                                regards

                                (shreeprakash)
                                Myself Pawan Kumar called bsnl call center 1503 from my bsnl no. [protected] at 7:02 am as on 01.08.2013 to know the status of my security amount but executive start abusing to me. Here i can't write those words.

                                BSNL due bad customer care executives you are loosing your reputation day by day.

                                So you are requested to please go through the conversation by recording & take appropriate action as soon as possible.

                                Pawan Kumar
                                Rewari (Haryana)
                                [protected]
                                On My prepaid mob no [protected]Rs 5 are deducted friequently I dont know what has beeb activated please help me
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                                  H
                                  harpreet singh
                                  from Amritsar, Punjab
                                  May 6, 2009
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                                  bsnl gave a iti type 2 modem to me with the broadband connection and also gave a 1 year warranty of it but there is a faula in only two months o[censored]sage and they are not replacing it and saying that they wont change it but i have a warranty and i have also paid for it
                                  the bsnl provided ITI dna modem has a problem with it's firmware. i would request you to go to the SEMINDIA website and update it's firmware with the latest firmware. i was provided the same modem and the update has solved my problems.

                                  http://www.semindia.in/SemIndiaSystems_products_A211.html

                                  rgds
                                  santosh
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                                    D
                                    D PRATHEEP
                                    from Kolkata, West Bengal
                                    May 6, 2009
                                    Resolved
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                                    Resolved

                                    I am a subscriber of BSNL Kolkata telephone. My phone number is 2494 0921

                                    From 05.04.2009 my phone is dead. I have registered many complaint, details given below:
                                    P1514 dated 06.04.2009
                                    R7439 dated 11.04.2009
                                    S1234 dated 18.04.2009
                                    S4183 dated 23.04.2009
                                    P1514 dated 06.04.2009

                                    Nobody from BSNL Kolkata visited my house upto now to check and find the problem.

                                    I would request your immdte necessary action.

                                    Tks & Rgds,
                                    D Pratheep Divakarapanicker
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    BSNL — TELEPHONE NOT WORKING FROM 05.04.2009

                                    Dear Sir/Madam,

                                    My BSNL telephone number is 2494 0921 not working from 10.04.2009. Complaint docket numbers
                                    given below for your ready reference:

                                    Docket No. Date
                                    R7439 11.04.2009
                                    S1234 18.04.2009
                                    S4183 27.04.2009
                                    P1514 06.05.2009

                                    I would reqst your immdte necessary action.

                                    Tks & Rgds,
                                    D. Pratheep Divakarapanicker
                                    127, Nabalia Para Road, 1st floor
                                    Behala Chowrasta
                                    Kolkata 700008.

                                    bsnl kolkata — RECEIVER NOT WORKING-- 3RD complaint

                                    Sir,

                                    My complaint Telephone No is[protected] . Last two months I am suffering with my land line telephone[protected] . I complaint 2 times, dt 10/09/2011 time 15:09:42 hrs , Complaint No.I350 & 2nd time dt 22/09/2011 time 13:43:07 hrs , Complaint No J483. But till today BSNL Kolkata is not in tuch with me . It is my broadband connection. I have anothre one land line connection & three other mobile connections. Total I have five connection with BSNL Kolkata & all conneetions are in my name & in same billing address.

                                    Now I decided that if BSNL Kolkata is not solve my problem & not replace my Telephon recever with a new one within next 5 days I will discontinued my all five lines (Telephone connection ) with BSNL Kolkata.

                                    Regards

                                    ANINDYA KUNDU
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                                      D
                                      Dr Anjula Jain
                                      from Delhi, Delhi
                                      May 6, 2009
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                                      sir

                                      i reside at vaishali...808, AHLCON apartments, sector -3
                                      i have BSNL landline no. & broadband connection[protected]

                                      my phone is dead since 24/04/2009. i have filed complaint to JE Mr Chamola 2-3 times & AGM (O) also.
                                      but till date there is no response.

                                      i am a gp A central govt employee in the income tax department & it is painful to see such a poor service from ur department.
                                      nobody picks up the phone...i[censored] keep on trying & if luckily someone picks up the phone... then they will very ague replies...or will direct u to somebody else.

                                      sir i would reqest u to direct ur suboordinate staff to be custome friendly...otherwise nobody will take bsnl connection & also please make my phone functional otherwise stop its billing & refund my security deposit etc.

                                      thanks

                                      Dr Anjula Jain, IRS
                                      Online duplicate bill not available
                                      There are always huge problems with BSNL Ghaziabad.
                                      Bill generated on 1st of every month is still not recieved on 17th.

                                      If I try to see online duplicate bill on: http://www.upw.bsnl.co.in/ghaziabad/

                                      Then most of the time their website is down, else it displays that No Duplicate bill available.

                                      BSNL do not understand that they are legally bound to provide monthly bills to customer.

                                      But thus sarkari company think that they are doing charity.

                                      Please advice how to see my bill.
                                      my broadband and land line is not working from last one month neither i have recived any bills from your side pl send me our outstanding bills with full details and also check up the same and start my connection. my number is[protected]


                                      regards

                                      pushpindert chhibber
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