Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir, I'm using the BSNL Home 500C plan for the past 8 months. It has been good so far. I didn't found much problems with it. Last month my phone become dead. I wasn't able to use my phone and internet for 10 days. So, my free calls and internet usage become waste. After that it has been rectified. But, when I received the bill it shows Rs. 619/- its nearly Rs. 60/- extra from the regular bill amount. Actually we suffered for...

i had subscribed to Excel Anant and as per the scheme i had to pay only rs 50 for extending validity for further 6 months. My connection was due for renewal on 20/02/2009 and i had topped up rs 50 on feb 20, 2009.
Now this extension charge has been changed to rs 221 but BSNL site still says the old connection charges for extension is rs 50/-. If the old charge of rs 50 is not applicable the same will not be mentioned on the site. But...

I live in Shahdol ( Madhya Pradesh ). I have taken a new connection of BSNL landline only a month ago (Ph.no.[protected]. I applied for broadband connection also along. Day before yesterday I brought modem to home. But from that day there is no dialler tone in the phone. I complained it to BSNL exchange office, but they told to call them on Monday. But how can i wait these three days? It is very urgent for me.

Kiran Shrivastavabr...

First question...does making a complain here works?
Second...the BSNL phone is always dead due to which I cant use the phone neither the broadband. But have to pay the rentals...this is ridiculous. Complaining to customer care and exchange doesnt help? What should be done?...

Reference:
1. Landline connection[protected]
2. My complaint on BSNL site under Grievances (Docket No.:MHR/CO/2009/1021)

Sir,
I regret to inform you about the callous, irresponsible & indifferent behaviour of BSNL main exchange staff in general & Shri D. S. SAWATKAR (Chief Account Officer) in particular. I bring to your kind notice the following facts:

1. I approached inward clerk...

I applied for 20% concession in the BB rent provided by BSNL to the retd govt officers on 07-01-09 by enclosing my PPO, issued by Raj. Govt. I have been contacting the consumer centre, they said that my application has been accepted but the concession in the rent has not been given with effect from Jan 09 to date.
I contacted AO revenue who allowed the concession in the latest bill for the month of Mar 09 but he did not allow concession...

SIR
OUR LANDLINE IS NOT WORKING FOR LAST 20DAYS .PLEASE TAKE OUR COMPLAINT AND RECTIFY THE PROBLEM AS SOON AS POSSIBLE.PEOPLE ARE NOT INTERESTED IN REPAIRING, WE CAME KNOW THAT THE CABLES WERE DAMAGED . OUR TELEPHONE NUMBER IS [protected], KRISHNA NAGAR, SECUNDERABAD....

I have so many time log the complaits or register the my request to BSNL sector 1 Exchage for provide the statement of bill, call wise, date wise for the month of Nov-Dec 2008. But nobody have to take aktion in this mattter.

Pls provide me service and this matter is highly appreciate.

contact me :[protected]...

1.MY NAME IS AJAY SRIVASTAVA AND ADRESS C/O L.I.C. OF INDIA, AVAS VIKAS BARABANKI
2.MY MOBILE NO. IS [protected]
3.I WAS IN SURAT FOR LAST SIX MONTHS AND I LEFT MY MOBILE HERE IN BARABANKI.
4.NOW I COME BACK TO BARBANKI BUT MY MOBILE DISPLAYING SIM REGISTRATION FAILED
5.SOLVE THE PROBLEM OR TELL ME THE REASON...

This is to request you that under my telephone no.MJL 2480863consumer no. WUPMRD[protected] BILL SERIAL NO.T[protected] pg no.352 for the period[protected] to[protected] broadband user charges is Rs.2452 excluding broadband rent under combo plan Rs.500 has been wrongly charged.During the month march 2009 I didn't used any extra kb's of broadband by me under the combo plan i.e 1.5gb please look into my complaint & collect my...

sir,

My tel num is [protected], also i do have broadband connection from february.usually i got 50 to 100 rupees bill.now in feb month i got 800plus, also in the month of march i got 8000 plus.now it cross 10, 000.
i got shocked when i conformed from bsnl authorites,
can u please tell me what should i do, shold i disconnect this burden,
As it is not a goverment service but a burden of 10, 000
contact...

THE GENERAL MANAGER,
B.S.N.L. JAIPUR

DEAR SIR

UNBECOMING OF AN OFFICER S.D.O. MR. MEENA
VIDYADHAR NAGAR OFFICE.

I LODGED COMPLAINT NO. 6079646 WITH 12678 REGARDING NO FUCTIONING OF BROAD BAND ON 06.04.2009. I RECEIVED A RESPONSE ON 13.04.2009 THAT PROBLEM RELATED TO SERVER HAS BEEN RECTIFIED BUT FOR MAKING IT FUNCTIONAL YOU HAVE TO LODGE COMPLAINT WITH CUSTOMER CARE I.E. 1500. I...

Sir, I just recieved my bsnl bill for the past FOUR months... and everthing in my bill is normal apart from the "DEBIT" .
My DEBIT has been conted to be ->151, 570.27
TAXES : 15, 061.84
GROSS AMT. : 166, 632.00

However i have 750 UL plus. I can say that certainly since my Phone Rental is 0.0 . and it has been given that "fixed charge" for broadband usage is :750.
I have...

sir,

I have received a phone bill dated 06.4.2009 charging from 01.3.2009 to 31.3.2009 of Rs 1460.00
The bill is too high as compared to the usage. My last bill amount was some 600.00.
Kindly provide me the usage details of the billing period and delve in this matter of inappropriate billing.

bill no: 64596639


G D Mishra....

Sir,
I am Bijay Prasad Shah of NE II circle, Dimapur(Nagaland). I have got Saral Anant Sim bearing mobile number [protected]. As BSNL website for NE 2 promise to extend the recharge time by 90 ( Ninety ) days if recharged by Rs. 112 and 180 (one hundred eighty) days if recharged by Rs 225 top ups/recharge coupons but to our horror the BSNL has failed to fulfill its commitment as no time extension take place if recharged by Rs 112 and...

my broad band is breakdown frequently.i have complained for several time though i dont get any response from the service provider. every time i make complain nobody want to accept complain. every time they give me new number to contact. i collect more than 10 number. i had tried on all. still i am suffering from the problem. i m helpless that nobody is there to give solution. so kindly assist me how to reach to solution....

Dear Sir / Mam, I am Deepak Vijay Singh, Branch Manager of Spandan Sphoorty Financial Ltd., Kota Branch, I am facing problem of not connecting the Internet from last 2 months. this is may be because of Modem Problem. I have noted down the problem a lot times. But i haven't get any resolution. In my company a lot BSNL connections are used. ...just take a notice...

1. Jaipur DO[protected]
2. Shrimadhopur[protected]br...

BSNL Broadband Complaints - NOT WORKING ATLEAST 2 TO 3 WEEKS EVERYMONTH.


NOT WORKING ATLEAST 2 TO 3 WEEKS EVERYMONTH.
I have purchased new BSNL Broadband service. it is not working for 15 - 20 days every month. and no one listens to the complaints.I have also complaint to DGM BSNL, however, no one listening
all give another to another to another numbers to call for complaints but no one answers my complaints.br...

A month ago i changed my BSNL broadband plan from HOME 250 to HOME 500 C...
From the past few days, i hv been encountering error 691.But strangely my PC does connect sometimes
which means there is no hardware problem or any invalid username-password problem.I am also not able to check my broadband usage n change password coz there the page doesn't load.Please help me....

Sir
Please remove caller tune from Mobile No: [protected]
The customer care service is also not responding and also I'm not interested in caller tunes
THANKS...