Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Appllied for New Landline connection one month ago on 15th September, 2009 under Sulabh Scheme.The Line was given on 14th October, 2009 but still there is no connection. I also want broadband connetion with the telephone.Please help me out as early as possible.Thanks

Pravesh Kumar Jain — New BSNL Landline connection

Sir,
I have applied for a new BSNL land line connection on 15.09.2009 by paying Rs. 500/- under Sulabh Scheme and my Demand Note no. is N230823 dated 15.09 and order no. BJLDLC-227.Sir only on 14.10. after one month they gave line (wiring, phone etc)but the phone is not working as the number has not been given till date. Sir please help me out at the earliest as there is 2 days holidays from 17 to 18.10.09.

We have BSNL Landline at home I stay at Ambernath

Without any request or any form application BSNL (ambernath) have disconnectrd our outgoing calls

We pay the bill before due date each time.

We registered the complaint at BSNL ofiice in writting almost 1 month is over.

though no one has come to see the problem

We directly concerned to branch manager Mrs Kamble she told we wi;l soon pay attention

and our area enginner from BSNL Mr. Chaoudhary we told to him also

Finally NO REPLY FROM BSNL What should we do????

Coz Every time we cant have leave from our office to approch to BSNL.


Kindly Pay Attention to our problem..and Please help me out as early as possible.Thanks..

i am unable to get the sight for payent the landline phone bill, so it is requested to provide the perfect site which will be enable for pay the land line bill, hope you will send mail as early as posible in above concern.
thanks
rk singh

sir,
my cell No.[protected].i am getting unwanted bsnl tunes from 56700.today at 14.39 i have received 2 nos of masseges from 56700 stating that your number has been charged with bsnl tune and back round tunes and chared Rs.37/-Rupees thirty seven only.you may lp go thro the complaint and revoke the messges and tunes from 56700.i tried to contact the customer care no.s [protected] and [protected] but got wrong reply.This is for your kind information and needful action please.
PL GET ME THE CUSTOMER CARE NO.S FOR CONTACT
an early response in this matter is highly solicited.

with regards
pghegde
ph no.[protected]

Hello sir;
since from 5 days my landline service is not working properly.
Please give me the service as soon as possible

Thank you

Hello sir;
since from 30 days my landline[protected] service is not working properly.
Please give me the service as soon as possible

SIR,
MY BSNL LANDLINE NUMBER[protected] IS DEAD FROM PAST ONE DAY. IMMEDIATE ACTION MAY BE TAKEN TO RESTORE THE SAME

ir,
since from 10 days my landline[protected]service is not working properly.
Please give me the service as soon as possible.

sir my land line number ([protected]) is not working properly since 2 months.every time i call the bsnl officials they fix it temporarily.and the internet facility is not up to mark.i am not at all satisfied with your service.please look after it and fix the problem permanently.so that my work on internet should not be interrupted.

Sir, my landline number[protected] the instrument with caller ID facility which I possessed had a problem, due to which the same was taken by the linemen three months back for rectification, but not returned yet inspite of repeated reminders. The temporary instrument provided is not satisfactory. I would like to have the same type of instrument with caller ID facility once again. Please do the needful at the earliest and oblige.

Thanking you,

Yours sincerely,

(S, CHANDRASHEKHAR)

Date: 7/11/11

SIR,
MY BSNL LANDLINE NUMBER[protected] IS DEAD FROM PAST 10DAYS.I HAVE PERSONALLY WENT TO EXCHANGE INDUSTRIAL AREA GOT REGISTERED ON 05.11.2011 AND COMPLAINT REGISTER NO: 39, NOT ATTENDED TILL DATE KINDLY IMMEDIATE ACTION MAY BE TAKEN TO RESTORE THE SAME
S J KULKARNI

Sir,
My bsnl number[protected] land line is dead but broad band is working fron 5 days, Please do the needful at the earliest and oblige.

Thanking you
G.M.Kolhar

06/02/2012

Land line number [protected] is dead please do the need ful

PLEASE REFER OUR LANDLINE NO:[protected]. BILL NO:[protected] DATED 06.04.2013. PAID AT HUBLI-DHARWAD ONE ON 19.04.2013. THEIR REF NO: BRK[protected] DATED 19.04.2013. RECEIPT NO.1044172. IN BSNL RECORDS THE ABOVE AMOUNT IS STILL OUTSTANDING AND WE ARE GETTING REMINDERS OVER PHONE AND SMS. PLEASE LOOK IN TO YOUR RECORDS AND RECTIFY.

Dear Sir / M adam,

MY BSNL LANDLINE NUMBER[protected] is Dead from past 7 days.

We request you to take immediate action on the same.

Fom
Lata Joshi

SIR,
MY BSNL LANDLINE NUMBER[protected] IS DEAD FROM PAST TWO DAYS. IMMEDIATE ACTION MAY BE TAKEN TO RESTORE THE SAME

Hello, BSNL Dharwad...

Time to wake-up...My landline number[protected], Srinagar area, Dharwad, is dead from last one week and I'm calling Saptapur exchange office on daily basis to ask when phone will be functional. They are saying that Reliance company personnel had cut the cable while digging. And they it will be set right very soon. But it's already one week and still there is no news of getting repaired. What you were doing when Reliance personnel were digging? I have already paid one year telephone bill and broadband internet amount in advance. Who is responsible for not providing internet service for one week, even after taking the amount in advance???. Plz take the immediate action to restore the connection...

Hello, BSNL Dharwad,
Today morning I got the SMS to my mobile saying that, my complaint docket number[protected] has been assigned to BSNL staff Sri B A More, and when I called this person, he said that it will not come under his perview. So, he can not solve the problem and he just passed on the bug to somebody else and told to contact that person. Wow...what a great service the BSNL is providing to citizens of India!!!. Within next hour I got one more SMS saying that my problem has been solved and telephone connection is restored. This is the funniest thing happened. Why because is, what I said in complaint was, actually telephone cable was cut and BSNL personnel have to come to my palce and physicially they have to replace the cable to restore the connection...and till now no single BSNL personnel have visited my place...Hats off to you BSNL...Great service...With all such kind of reluctant people in govt sectors, our prime minister Sri Narendra Modi has to give good administartion to Indian citizens...tough job...really...????
I think you will send one more docket number to this complaint/note rather solving the actual problem...Kudos...

Hello,
My telephone number[protected] is still dead and not yet been restored...

Hello, BSNL Dharwad,

My telephone no[protected] is not yet restored. It is not functionong from the last 10 days. I have lodged the first complaint on 5-5-2015. Already it has crossed 10 days. Still how many days you want to repair/restore the telephone/broadband connection?. I have paid Rs.2528.00 (including tax) advance rent towards using the broadband. It's comes to be Rs. 6.92 per day. For 10 days it is Rs.60.92. So, who is going to pay back the money for which broadband is not used due to BSNL's fault. Why customer has to pay for which it's not their fault? Looking forward to your reply.

Dear Sir / Madam,

MY BSNL LANDLINE NUMBER[protected] is Dead from past 10 days.

We request you to take immediate action on the same.


REGARDS.

SACHIN.S.SADLAPUR

Dear sir/madam
My telephone is dead from last 5 days
Number 0836.2774526 I have completed
In saptapur branch more than 10 times but
They are not coming and solving it so pls solve it sir

ZTE (Tata Indicom) — my number is currently unavailable

I WANT TO KNOW THAT INFORMATION FOR ABOUT MY NUMBER

Dear Sir/Madam,

I have 1 mobile connection & i have submit my ID PROOF, But now my connection is unavailable for 2 days, please tell me what am I doing? my number is [protected] on the name of Mr. Diganta Bijoy Bhattacharya against ID Proof of my Voter I.Card.

BSNL EVDO data card's speed is very-very slow. Very big headache. BSNL is not bothering to increase the speed.

i am getting very poor network from past two weeks it makes very slow net connection.please give me solution on my e-mail id i.e.[protected]@gmail.com...

BSNL datacard is very slow in kerala...pathetic..pls don't purchase it...

when is buy bsnl evdo speed is 500000kb but after 3 month speed is 3 to 25kb vot is do plzzzzz help

i have bought an evdo data card in july 4 using in silchar, assam.at the time of purchasing they were telling that it vl work all over india.afte getting i found that its not even workin in guwahati properly.i m in silchar now n the card is in ghy n this month, i have to pay the rental without using it. n if my problem does not solve, i vl move to the consumer court... As there are many suffererers like me, plz lets us join hands n show the bsnl dept. what is the power in common people.plz help me out
[protected]

I am very much frustrated as I will be paying Rs.650 rental(new rental) per month. and not getting 2mbps. Well 2mbps sounds a joke to me, and most of the times it remains at single digit or double digit kbs. i understand distance matters, but i am only few mtrs away from bsnl office. (guwahati)

Data Card — Evdo is running slow

Dear Bsnl,
My EVDO card is running very slow.
it is giving a file download speed of 0-30 kbps
and takes minutes to download files.
My contact no. is [protected].
Kindly do the needful.
I am from jabalpur (MP)

i have the same prblem...it worst day by day..I am in West beangal the speed is very much slow...how and when the speed will be increase only GOD knows...:(

Data card speed here too much slow. and many often line is to be clear .pls see carefully.

bsnl [censored]S...
well my card shows full tower but i am getting speed in between 00 to 23kbps!!
even though i have purchased it in month of september.

I have the same problem.. i am from guwahati .. but currently i am on roaming now in kolkata, bsnl evdo is not working.

please help me with giving bsnl evdo kolkata office phone numbers

my bsnl EV-DO card net using very ...
no voice chating ...reply very slw

BSNL EVDO — Net connection is working slow

The net speed of bsnl net through EV-DO card is too slow.Please improve it i am having too much of problems
As i am a student i have to complete my work in net in a given time limit and due to slow connection and slow downloading speed i am facing too much of problem
So please solve my promblem as soon as possible and reply me on my e-mail id is
[protected]@yahoo.com
and my connection number is [protected]

BSNL EVDO is an ascuse to earn money. There contention ratio is 1:98 and many a times thier BTS is over crowded. They have hooked about 98 (or more in some BTS) cards to an 1.5 Mbps Link, hence 1.5*1024/98= 15 Kbps we are getting as an average download speed. Their Dialer (ZTE Modem Dialer) shows a wrong speed as its result and speedtest results are different as ZTE dialer show port speed of your computer (i.e. the throughput). I live in Panbazzar guwahati near to thier main BTS and the speed at night about 2 AM is horrible as many users hookup to download from P2P. BSNL its time to maintain a sensible contention ratio of 1:8 like TATA indicom or close your service. Its wrong to loot money from innocent users. You have advertised a net connection o[censored]pto 2.4 Mbps then atleast give us 1 Mbps 24X7 or change your advertisement to upto 64 Kbps which is true.

iam evdo buy/no

Hello, i[censored]r r surrender ur bsnl data card, please mail me or contect me [protected], beacuse i have urgently required a data card.thank u

Hello all,

I am not sure if what i am suggestion here has been discussed on this forum as I have personally not seen it. But hope it helps those of you using BSNL EVDO in Vista. My understanding of this tweek is that it will work with other providers such as Tata and Reliance that also provide EVDO / CDMA based services but do not have either so cannot comment on this.

Have just signed on to this forum but have been tracking many threads under the BSNL EVDO forum.

I have been using BSNL EVDO over the last 12 months cause I thought it was a great value at Rs 500 / month for unlimited internet. Initially the speed was great and I was downloading at 100-150kbps in bursts which was better than my Airtel BB 512kbps connection.

However in a couple of months the speed dropped drastically to max 10kbps max when downloading. I am assuming this was on account of a bunch o[censored]sers that got signed up after me. I tried in vain looking for tweeks to spped up the connection.

I tried everything: DrTCP tool, Windows vista KB tweek, updated drivers from ZTE website, Custom drivers.. Nothing.. Absolutely nothing seemed to work to increase the speed.

I was about to give up when i accidentally stumbled upon a tweek while driving on the highway where i was getting only 1x signal but am absolutely amazed at the speed.

I found a website ::. Kitz - Vista TCP tweaks .:: which addressed the "Receive Window Auto-Tuning" feature in Vista being turned off. Disabling (or setting to normal) the Auto tune feature seems to have improved the perfomance drastically.

It was simple as tying the following command while running CMD as Administrator.

Click Start -> All programs -> Accessories
Right Click on Command Propmt and click "Run as Administrator"
Authenticate and then type the following line.

netsh int tcp set global autotuninglevel=disable

To verify the status of Receive Window Auto-Tuning you have to type the following line in cmd

netsh interface tcp show global

My system was set to "highlyrestricted" before i disabled the feature.

I tried it and was pleasantly surprised. Even without the EVDO signal, the ZTE software was showing 1x signal, I was downloading a movie at 200kbps (20kBps). Again this was on the highway with the car moving at 100kmph.

Turning off the TCP recieve window autotuning feature, it feels like the EVDO finally responds and very quickly at that. I used to have max 2 minutes of great speeeds and then the connection would almost go dead on me. Now it works great even after a couple of hours.

It will be great if other users in Bangalore and rest of India could try this and let me know if it works for them. I dont understand the minute technical details of why it worked for me. SO will leave it to one of the experts.

yes guys BSNL EVDO data transfer is too slow. i am posted it from chennai.

i, m from goa...vivek..pls dont ever go for evdo card in goa ...the service is very very poor ...no body...not even the GM or AGM bsnl is bothered about the problem...any doubdt...pls contact--[protected]...never never go 4 it...

when i buy evdo my speed is 1200 kbps but now it is varying from 250 to 400 kbps how can i improve my speed.

how to improve evdo speed.

evdo is not that much bad the only problem is in evdo
machine

my bsnl evdo is very slow why what is the problem in BOKAKHAT ASSAM.

I have an EVDO connection but its speed gets stuck to 15-30 kBps. What should I do to increase its speed
Please email me at [protected]@gmail.com

BSNL EVDO is giving too slow speed in my area(Rajapur Mainpura, Patna).Most of the times it gives Avg speed of 0.40Mbps, the maximum speed i get is 0.60Mbps in my area.

The above result i tested on www.speedtest.com.
One of my friend who lives in Mahendru, patna usually got Avg speed of 1+ Mbps.I have tested my evdo at his place it gives same speed for evdo also.

Following screenshot shows regular speed i got.
So please sort out the speed problem in our area also.

Goa - Funny thing, I used the BSNL dongle right outside their Panjim office & this is my download speed 0 -4 kbps

Go for Reliance Modems their plans are a little costlier not the promised speeds but still good enough.
My average wipod download speed is 1.45mbps (120 -350 kbps actual download rate)

hi sir, for a past month evdo connectivity is very slow.many times below 10kbps.cdma no[protected].kindly solve this issue soon.

Whenever I receive a message in my mobile no. [protected] from 54000 an amount of Rs 3 is deducted from my balance. I have not subscribed for any Value added service.
Don't deduct my balance. Please stop deducting money from my prepaid amount for receiving such message.

Please return/refund my amount deducted by BSNL for the same. I request You to take Immediate action, I don't need any service except making, receiving call & sms. Many time I call the No. 155223 But No responsible and deactivate SMS

Please reply my email ID : [protected]@gmail.com

Thanking You,
K . Vaidyanathan
[protected]

Sir
I have a landline conection from last 16 years, But now i want to disconect this conection because my telephone was dad on 5 may 2009 i complan for this on local exchange on 8 May 2009 the complan was registrd on 20 th number of complan ragister. But till today nobody has come to chack my telephon conection. I am going to consumer court for this irregularity. I have a broadband conection on this number.
So pls take some action for this.
my tetepho number's is[protected]Mansukhlal Porwal, sadar Bazar Pratapgarh, distt. Pratapgarh state rajasthan)

महोदय मै कन्हैयालाल रैगेर {ग्राम- गुदलिया } बांदीकुई का रहने वाला हूँ मने दिनांक २५-१०-२००४ को गुदलिया एक्सचेंज से नए टेलीफोन कनेक्शन के लिए उप मंडल अधिकारी {तार} बांदीकुई आफिस में आवेदन किया था इसके लिए मुझे डिमांड नोटिस उसी दिन जरी करदिया गया था जिसके मिलने पर मैंने बतौर मांग पत्र संख्या [P2/GDL/04-05/66] के संधर्भ में Rs 500/ डाकघर {मण्डी-बांदीकुई} में दिनांक[protected] को जमा करवा दिया था! तब मुझे बोला गया था की आपका प्रतीक्षा सूचि में नम्बर है वर्ष 2007-08 में मेरे से बाद में जिन लोगो ने आवेदन किया था उन लोगो के नए फोन लग गए ? तो मने बी एस एन एल के बांदीकुई कार्यालय में पता किया {SDO-TELEGRAF} बांदीकुई ने मुझे बताया की आपकी फाइल खो गयी है . हम कुछ नहीं कर सकते है जबकि मेरे पास मांग पत्र की एक कॉपी[SDOT-TELEGRAF] की मोहर लगी हुई है . और जमा कराये गए RS500/की रशीद भी मेरे पास उपलब्ध है .महोदय ! इस फ़ोन के चक्कर में मुझे कई हजारो रुप्प्ये का नुकसान हो चूका है .अब मै क्या करू ? मुझे कोई रास्ता दिखाए !

hi
sir
this is deepak, from haldwani, uttarakhand,
i am useing bsnl boardband unlimited home plan package, BB Home Combo ULF 900
speed i get is about 20 - 30kbps
once i have complained at 1504
PLS TAKE THE ACTION SIR

this is my number [protected]

BSNL GPRS Complaints - bsnl gprs settings not sent
View all BSNL GPRS complaints
BSNL GPRS
l


bsnl gprs settings not sent
I have sent sms for gprs settings some 30 times in 8days, talked to customer care(in the process i have memorized all the recent schemes)some 25 times and ever talked . Each time same reply.we will send the settings soon.Your customer care officer said me your gprs setting sending you after 2 year.

ihave got the sms from bsnl GPRS then i have recharged with 99 voucher for GPRS on 19/07/2009. i have talked to ur customer care in more than 100 time to get the setting. but each time same reply.we will send the settings soon. so plz consider this matter . otherwise ur service is a bad service for the customers.

my mobile no is [protected] & mobile model is Nokia 3110 classic.

Sending request to 53733 for activating GPRS on my mobile but everytime the message comes back from 53733 Unable to send request to Router and message i send to 53733 everytime making a charge of 10paise if this service is not available why don't bsnl stop messaging on 53733

I have sent sms for gprs settings some 30 times in 8days, talked to customer care(in the process i have memorized all the recent schemes)some 25 times and ever talked . Each time same reply.we will send the settings soon.Your customer care officer said me your gprs setting sending you after 2 year.

Hi

just go to www.bsnl.in site u will find gprs setting

do not depend on customer care because all of them are old person

and do not have complete information

if get also they cannot understand

BSNL Chennai telephones — Phone Dead for more than 3 weeks

I have booked complaint for more than 3 weeks, no one has even reposned to the complaint and the phone is still dead

Phone no[protected]

BSNL — Shifting of telephone not done

Hi,

It has been more than 20days from the day i applied for shifting of telephone.

It is very urgent for me to have the phone connection at home. As I have to use broadband connection too.

old phone no: 26392049
work order no: 11037815

This is regarding shifting of Telephone No : 24005185. We have applied for shifting of our telephone connection on 18.08.2009 from one Block to another Block in the same area at New Alipore. Till to day it has not been done. One short height man had approached our office on 25.08.2009 with a commitment to shift the same in next day, but it has not been done till today evening. You are requested to attain the job a an early date.

BSNL Chennai telephones — shift the telephone to ground floor

reference 110095 on 24/10/09 i give the complaint to bsnl chennai telephones that i shifted my home to ground floor because of my knee problem

that i already complaint to change the internet to ground floor

there is no one came till now itself.....

BSNL Chennai telephones — SBI ATM debit card not accepting

I wanted to pay my mobile bill using the SBI ATM Debit card . It was not possible in January this year while it was accepted earlier. My mobile number is [protected] . Let me know why and how this will be rectified.

T V S R Appa Rao

I applied for same exchange local shift for my no 26490085 on 28th Feb 2013, but till date no response from the department. Since then i am following to the following numbers and e mail id but no care been taken. Shift request no.not available . no body responding over phone when go in person they console and send the customer back committing some days for work . Numbers tried 25987171, 25987000, 5960100, 28520333, 25976789, [protected]@bsnl.co.in id of DGM . i[censored] could do something plese help.
contact:[protected] -Poonamallee, chennai -56
shifting address: no.25, second street, Srinivasa Nagar, Poonamallee-chennai -56

sir,
my land line phone no is[protected] in this 3 no key is not working since 3 month. telephone staff is not responding properly. kindly advise them to replace new set. and also send bill in same email to us. how to get bill on email. as website indicates unvalid phone no and consumer no = 180882.
kindly do needful at the earliest.
regards.




S.K.SHIVAHARE D-2/555 SEC .F JANKI PURAM. LUCKNOW.

sir,
my land line phone no is[protected] is not working since last 1 week. We are facing this problem very often. Please make sure that the problem is solve permanently .
kindly do needful at the earliest.
regards.

Respected Sir / Madam,
My land line phone no is[protected], is not working since last 2 weeks and there is no response at the Complaints.

We are facing this problem very often. And one more thing pl change the telephone set immediately, coz we are facing also another problem i.e non-clear voice due to the telephone set .

Please make sure that the problem is solve permanently.

Kindly do needful at the earliest.

Thanks & Regards

SRABANTI BHAR
ADD : 43/1B, Ramdulal Sarkar Street,
Kolkata-700006.
Tel #[protected] / [protected]

my landline[protected] is out of order for 4-5 days.i am having a great incovenience for that so want it to recover within a day.kindly note my complaint and get it repair as soon as possible.

MY TELEPHONE NUMBER [protected] IS NOT FUNCTIONING FROM LAST 20 DAYS ODD.
KINDLY ARRANGE FORE REPAIRS.

Sir,
My land line phone is out of order last from 10days. The connection is OK but the receiver is not working. I can hear the person who call me but he/she did not listen my voice. This create a huge problem in my daily life. I cant do my official work and also could not contact with my relatives who is out of the state.
Why this type of inconvenience happened with us. I could not use my land line but we have to pay the monthly bill. why we should pay when we are not using the service? Have you any answer?
Please pay attention in this serious matter. If you do as early as possible i will be thankful to you. But if you do not do your job properly, i have to inform this to your higher authority.

To

The General Manager,
BSNL Bangalore Telecom district
Bangalore 560001

Dear Sir,
Sub:- telephone dead

I am a BSNL telephone subscriber from couple of years. My telephone is dead from 3 months I registered complaints over phone which hardly yielded much result. The normal reply was "cable fault". My phone bearing No.[protected] and Consumer no.[protected] I have been registering complaints everyday. Please look into the matter.
We would appreciate it if this situation could be resolved immediately, and a substantial rebate offered on our month’s bills.

We look forward to hearing from you soon.

Thanking you kindly do the needful.

Regards,
(Balakrishnan M)

I want to be get the good service from the telecommunication people.

BSNL — DISCONNECTION EVEN PAID THROUGH ECS

I HAVE OPTED FOR ECS FACILITY AND THROUGH THEY DEBIT MY ACCOUNT.EVERY YEAR MY LAND LINE AND CELL NO. WILL BE DISCONNECTED. NOW SAME PROBLEM THEY SAY NOT PAID
WHEN WE OPT FOR ECS Y PROBLEM FOR PAYMENT I DONOT UNDERSTAND MY NO. LAND LINE [protected]

My residence is in Khargone district at sanawad city. I am regularly visiting telephone exchange office for getting wll unlimited internet connection but they are not issueing me instrument such that on which i can access internet. please suggest me what can i do?

Dear Sir/Madam,

Last month i bought Will Phone connection in poonamallee exchange (Rs.250 internet plan) and i deposited Rs.500 for that connenection. They said me that i will receive the bill around Rs.450 and the internet usage is unlimited at 230kbps speed. Yesterday i enquired my bill amount by dialling 1500. I received the message that my bill amount was Rs.820. Please do me the need full and still now i didnt received my last month bill.

My Phone Number: 29040011
Location: Mangadu

Phone Bill
Sir/Mam

I m Tapabrata Sarkar from Baruipur, Balaramur, PO-Madarat, My Phone No. Is[protected] in the Circle of Baruipur Exchange.I Deposted My Phone Bill Regularly .But last 8 months I did not get any Telephone bill. So I could not pay the pending AMOUNT. Please deliver me the bills and consider me as monthly installment so that I can pay the pending amount.

Regard Tapabrata Sarkar

Phone Bill
Sir/Mam

I m Tapabrata Sarkar from Baruipur, Balaramur, PO-Madarat, My Phone No. Is[protected] in the Circle of Baruipur Exchange.I Deposted My Phone Bill Regularly .But last 8 months I did not get any Telephone bill. So I could not pay the pending AMOUNT. Please deliver me the bills and consider me as monthly installment so that I can pay the pending amount.

Regard Tapabrata Sarkar, mobile no. [protected]

BSNL WLL CONNECTION — bsnl wll connection - not working for last 8 months

I am business man Residing at coimbatore, Tamilnadu and I have a problem with the WLL line and on that for last 8 months a lot of times i has been reported orally but totaly invain. On 02.04.2009 in written i have lodged a complaint by person at the gandhi park telephone exchange and Ram Nagar Customer Service Center and On last july 16th july we have dropped an email regarding cable telephone connection. In that last 17th july an email came from AGM(PR), COIMBATORE – 43 stating that Work order has been issued for initiating the work. But still now dated on 6th august there is no symptoms for initiating the work.

Without working for the WLL phone, I am paying upto date payment to the department.

Hence I have decided to go to consumer court.

This is ours advance kind information

Today (20/02/2010) I received my bsnl wll bill.
my phone number is[protected]
there is two fixed charges like below
CDMA FXD Plan INET2, fixed charge to:31/12/09=183.33
CDMA FXD Plan INET2, fixed charge to:31/01/2010=250

if there is any additional charge for net using or downloading
please explain it

wll billing service is very poor. there is no home delivery of wll phone bill
i[censored] go to bill centre and demand for bill they give me only summary of bill
no full detail found
so there is lot of problem aboout wll bill service

Dear Sir,

I am having BSNL land line telephone connection for the past 15 years. My phone number is[protected]. Now I got broad band connection also! But due to some road work my connection was disconnected from 2nd march 2010. Still it is not working. But I got the telephone bill along with broadband bill ! Should I pay the bill even for not using it?
What should I do? please help me in this regard.

I am a BSNL WLL user since last three years. Pl. guide me how I can download my bill of charges

Sir,
I am a gram panchayat prodhan & I have a WLL broadband connection at our gram panchayat office.It is a dail up connection having number[protected] but we not get any demand bill from your end till date from connection.
please send us an upto date bill to my below noted e -mail address.
Thanking You Sankar Sardar
Place-Rajapur Karabeg Prodhan
Date-12/8/10 Rajapur Karabeg Gram Panchayat
email;[protected]@ gmail.com Joynagar-I, South 24 Parganas

I Mandev Singh, vil.mansa khurd, distt. mansa <punjab> didn't receive bill of phone number [protected]. please help me. thanks. email; [protected]@gmail.com

I am from niwari tikamgarh m.p., my phone no. [protected] in the circle of chhattarpur exchange . I got bsnl wll 250 unlimited internet connection.wll billing service is very poor. there is no home delivery of wll bill, if i go to bill centre and demand for bill they give me only summary of bill
no full detail found so there is lot of problem about wll bill service.
Please deliver me the bills and consider me as monthly installment so that I can pay the pending amount.

i nirmla devi 4m una and my phone no -[protected], i changed my bb plan in d month of june 4m 250igb free to 550 u/l combo rural plan, but the bill for 1/7/10 to 31 /7/10 is rs1900.i want that my bill may please be rectified/corrected.

wll billing service is very poor. there is no home delivery of wll phone bill
if I go to bill centre and demand for bill they give me only summary of bill
no full detail found my no.[protected]
so there is lot of problem aboout wll bill service

I am Radha Kishore Das from, Hanidhara, P.O. Thalia, Dist. Howrah, My Phone No. Is[protected] in the Circle of Amta Exchange.

I have been receiving My Phone Bill after due date for Last few months .Please deliver me the bills in time.

If I dail to anyone at the first time, Receiver can not here my sound properly. so I have to try for second time. As a result no. of phone calls is being increased.

Batter backup my phone is nill. So I can not use my phone without electricity. So I am facing lot of problem.
Please inform me to the following email where to contact for replace the battery of my Phone.
Email id [protected]@rediffmail.com

To.
The mr mail reader

Sub- customer care & service of BSNL patrons- regarding
consumer of WLL phone no[protected] ballipadar berhampur odisha
Dear Sir,

1. we would kike to invite your attention to the fact that almost all other mobile service companies, viz., AIRCEL, AIRTELL, VODAFONE, , DOCOMO, REKIENCE etc, etc, have installed their towers at BALIPADAR catering to the needs of their customers to their satisfaction. Even in absence of POWER SUPPLY due to break-downs, or shut-down, with our interruption by using their generator installations.
2. Where as it is highly distressing to note that through BSNL has its LAND & CELL TOWERS closely fail to provide uninterrupted service to their patrons in the absence of power supply, unmindful of the trouble inconvenience to the customer knowingly willfully.
3. we therefore request you to please to the need fully to provide continuous service with out any track, in par with other private channels without delay or negligence .thanking you in anticipation.

I am a BSNL WLL user since last three years. Pl. guide me how I can download my bill of charges

I am Stephen Lawmfamkima Darlong.My WLL Phone No.is[protected] has been installed two years back.I have paid bill Rs 460/- on 09.01.2012, Rs 193/- on 16.02.2012 and Rs 278/-on 21.06.2012 :
Now, I come to know outstanding stand for Rs 9, 555/- in 4 months.Why and how such big amount levied to my WLL Phone.

Mr S.P.Liana Darlong(Father)
For Stephen Lawmfamkima Darlong

Stupid take the phone and speak to the BSNL customer care executive for resolve the issue, otherwise you will not get any solution, dont write here an a idiotic manner, be active to solve the isse

Double Bill Payment
DOUBLE PAYMENT OF Bill for consumer No[protected] during december 2009 : TELE Number[protected]bangalore)

sir
i dont remember my user name and password so that i am not able to verify my current broad band plan and net usage. So please take steps to send me the user name anp password. my land line no:[protected] .
thank you

BSNL — Non-delivery of letter enveloped

Sir, My consignmentno. is[protected]. It has still not delivered to the party. 10 days already gone. We are regular user of your service at BSNL Mumbai. Pl ensure it quick delivery.
Thanks.
N K Meena, DGM, BSNL, Mumbai-01

In such case, your next bill would be charges a screwing charges as 'one time charges' of Rs.500/- byu the AOTR, BSNL, Trivandrum, and they would not attend any of their telephone numbers.:[protected] / 2302765 / 2533063 / 2542344 /[protected] / 2380622 / 2377373 / 2377110 to look into your maters.
BSNL Officers and other staff have other jobs than attending your complaint.
-Mahinder Varma /[protected]
My bill and my friends bills are included Rs.500/- this month towards their one time charges (screwing?)

What is one time charges? Is there any two time or three time charges ? Where are the explanations for such accounts in BSNL since I could not find out it in their website nor anybody attends the call at Trivandrum or Ernakulam, . i do not want to just know what it it, but I want its justification also
-Mahinder Varma / [protected]

sir, my consignment number is [protected]. since i had not received my bills for the past 5 months(july 2011 to dec2011). but the bills were paid upto nov 2011.so, check my address and details and send it as soon as possible. last paid bill no. [protected]

My bsnl braod band is disconnecting regularly and i am giving compliend at Ph: 1504

We had BSNL broadband connection since when than it started at BURHANPUR (M.P.) & in starting BSNL people told us that BB facility not available in your exchange right now so you have to take connection of another exchange & for the purpose we had taken new telephone connection number[protected] & we used it for several months, but in that connection also we experienced frequent disconnection with ADSL & for that we complained to BURHANPUR as well KHANDWA BSNL office from time to time & but no improvement was there.

Ultimately we decided to take one more BSNL WLL connection number 202067 for internet purpose but its again have limitation of speed so after using it for couple of months we disposed off it.

Again BSNL office informed us that in our exchange also BB facility started so we taken connection over 245201 number which we were using only for fax purposes but again the same problems encountered us of frequent disconnection of ADSL so we called so many times to BSNL office & once a guy attended at office & informed us that you have to put a telephone instrument simultaneously to overcome this problem so we did that.

It was perfectly working for couple of months but again its gives regular disconnection with ADSL, technically we could not understand what wrong goes with us?

Kindly suggest, we are also ready to make other expenses if needed,

Thanks,
VIJAY PODDAR
PODDAR GROUP
BURHANPUR (M.P.)
Tel[protected], 245348, Fax[protected]

SDO-Foundry Nagar-Agra

Dear Sir,

We wish to apprise you that our office telephone number 2241762 is not working last 6-7 days and while lodging the complaint computer tone speak that your telephone has been disconnected due to non payment non payment of dues.

As aprise to you on June 24, 2009 that alldues has been paid by us well in time and you were agree and assured tht this telephone will start functioning by June 25, 2009 eevening.But regret to inform you that it still in the same position. Therefore you are requested to please advise concened person to resolve the matter immediately.

Thanking you.

Yous truly,

For Chambal Fertilisers and Chemical Ltd

N.K.KULSHRESHTHA
Manager-ADL

SDO-Foundry Nagar-Agra

Dear Sir,

We wish to apprise you that our office telephone number 2241762 is not working last 6-7 days and while lodging the complaint computer tone speak that your telephone has been disconnected due to non payment non payment of dues.

As aprise to you on June 24, 2009 that alldues has been paid by us well in time and you were agree and assured tht this telephone will start functioning by June 25, 2009 eevening.But regret to inform you that it still in the same position. Therefore you are requested to please advise concened person to resolve the matter immediately.

Thanking you.

Yous truly,

For Chambal Fertilisers and Chemical Ltd

N.K.KULSHRESHTHA
Manager-ADL

We wish to apprise you that our office telephone number 2880135 is not working last 6-7 days .Its heldup.Kindly look into this.

The below letter was submitted on 27th May 2010 and the undersigned also met SDO on 28th May 2010. The SDO was busy on personal call and kept me waiting outside his office. As soon as the phone call ended, I barged in his room and lodged a complaint. The SDO promised that the line will start functioning by tuesday 1st of June but till date it is dead.

TGI/BSNL/[protected]/05-27 27th May 2010

To,
The Divisional Engineer,
BSNL Telephone Exchange
Foundrynagar
Agra

Dear Sir,

Sub: Non functioning of Telephone Line No. 2280607/8/9 and 2280902

We deeply regret to inform you that the above telephone lines are not working for the last two weeks. We have been daily contacting your office and lodging complaints but all have gone on your deaf ears.

Please note, we are a government recognized export house and we really comes in a embarrassing position when our overseas customer calls and the the phone keeps ringing at exchange and we do not give our customer response. They take it in the wrong way saying we are neglecting their calls and this is loosing our business as we are unable to contact them by phone and faxes.

In view of the above, we humbly request you to kindly intervene in this matter personally and see that the telephone lines are repaired immediately.

Your prompt and positive response on the above shall be highly appreciated.

Thanking you,

Yours faithfully,
For The Geara International

Mahendra Patel
Manager – Intl. Trade
162, Industrial Area, Nunhai
Tel.: [protected]

Dear Sir,

Sub: My mobile [protected] does not work at the evening time.

I want to say that my bsnl mobile No. [protected] does not work at the evening time. I am unable to dialled and received calls at the evening time even o[censored]nable to check balance also at the mobile screen. I am getting this problems since last one week. So my request for plz solve my prob as soon as possible. I would be highly obliged for ur act of this kindness

Regards

Dilawar Singh

Divisional Engineer
Sanjay palace, Agra

Subject;Non functioning of broad band connection on telephone no.2527846
Dear Sir
I deeply regret to inform you that above Broad band connection is out of order since 12th Aug .I have been daily contacting to SDO. office and even ur office too and lodging the complaint but nothing has been done in this matter to till date
Your promt and positive responce on the above subject be highly appriciated

Suneet Mudgal
Tele no. 2527846

To,
The Divisional Engineer,
BSNL Telephone Exchange
Agra
Sub: Non functioning of landline 2857006
Sir. Inspite of several coplaints my basic phone (as mentioned above) is not working proper. It is having dialtone but whenever somebody rings sometimes ring can be heard but most of the times not heared.As a result most ofthe important calls became not attended. This problem we are facing since last one month. Your coputer complaint system respnds that the complaint is already ragistered.
On request local lineman attended, but it worked only few hours after attend.
You are requested to rectify the problem properly. Otherwise there is no use of keeping basic phone as liability.
Thanking you inanticipation.

S.K.Pathak

Agra

Phone No. 2857006

To,
The Divisional Engineer,
BSNL Telephone Exchange
Agra
Sub: Non functioning of landline 2525473
Sir. Inspite of several coplaints my basic phone (as mentioned above) is not working proper. .As a result most ofthe important calls became not attended. This problem we are facing since last one month.
On request local lineman attended, but it worked only few hours after attend.
You are requested to rectify the problem properly. Otherwise there is no use of keeping basic phone as liability.
Thanking you inanticipation.
R. K Baghel
[protected]

To,
The Divisional Engineer,
BSNL Telephone Exchange
Agra
Sub: Non functioning of land line 2278858
Sir. In spite of several complaints my basic phone (as mentioned above) is not working. This is because of reason that my wire connection is passing through the road on which several vehicles including trucks etc are passing daily & resulting in breakage of wire.This problem we are facing for last several years.For some days my phone is dead due to the breakage of wire.
You are requested to rectify the problem properly. Otherwise there is no use of keeping basic phone as liability.
MY COMPLAINT NO. WHICH I MADE COMPUTERISED IS [protected] DATED[protected] .At bodla exchange complaint no. is 93 dated on[protected].
Thanking you in anticipation.

Ramakant Srivastava
[protected]
email id [protected]@gmail.com