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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 726

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V
vishv_2006
from New Delhi, Delhi
May 2, 2009
Resolved
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I used to set up a caller tune named "Lukka Chhuppi... (Singer- Lata Mangeshkar, Movie name- rang de basanti) on my cell no. [protected] on 29th April 2009 via http://www.Cellone.in CALLER TUNE selection. After it, a sum of rupees 37 was deduced from my balance at the rate of setting BSNL music tune that i don't requested. I complaint it to the customer care & there a person named Ashok replied that he doesn't know about it & said do whatever u want & he can't help me. I want to know, is the deducing money from balance at its (BSNL) interest is the method of faking with customers . I want to complaint either my caller tune must be set earlier or i want to get my balance back.
Aug 13, 2020
Complaint marked as Resolved 
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    P
    Paramanantham
    from Delhi, Delhi
    May 2, 2009
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    iam using bsnl ec 325 huawei modem...my connection speed is gud and the signal is also gud but the problem is when i connect the modem...it connects welll...but sometimes only it receives the data...most of the time it wont receive data...for example sent-2, 550bytes...received-345bytes...and error nearly increasing from 1 to 20...what is the soln for that? what's wrong with my modem.pls sir help me...
    Aug 14, 2020
    Complaint marked as Resolved 
    Sir,
    iam using HUAWEI EC325 data modem...it works properly and the signal is also gud...it also connects well...but sometimes only it connects and receive data...most of the time it wont receive data but connects...for example : sent -3334bytes received-235bytes and stop received eventhough it is connected...pls tell me whats the problem in that?.pls sir/madam help me...and mail me
    my huawei modem 296116 monthly rent rate and how many rupees to pending and avarage use giga byte for each month send me to all detail of this connection immediately
    I am also unable to connect with internet with my WLL phone[protected] for long period.But I saw the difficulties faced bsnl staffs.Lack of training in new techlogy. The entire roads were damaged by PWD .Accute shortage of Tech.staffs in the Exchange.
    sir,
    i am using HUAWEI EC325 by BSNL.its working properly, please tell the chages of downloading anything from it.
    -Thanks
    sir,
    i am the new user of huawei ec325 nic modem.it works very good.i want to know the charges like what is the rental amount of month, is there any free at night time, downloading charges, any thing elas please
    be inform... thank u..
    data moderm software cd has been broken i need new data cd
    please let me know i will get ec 325 modem (BSNL) AT Bangalore
    my ec325 connection only work for 1 minut. even there signal !!!

    Huawei — signal problem

    when do i in the home then signal does not come in cell phone and does not clear voice. and my mobile no. [protected]. thank's.
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      J
      Jignesh J. Patel
      from Chennai, Tamil Nadu
      May 1, 2009
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      Respected Sir/Madam,

      I am using BSNL Broadband with HOME UL [protected]@256kbps.

      I am having problem with its connection. There are many drop-outs in its connection – Sometimes it works while sometimes it doesn’t. I never get speed of 256kbps which is written in its TARIFF – I am getting at most 55kbps speed.



      So please help me out by any means so that I can get the value of my money.



      Thanking you,

      Jignesh J. Patel

      Mob. No. : [protected]
      I have been using broadband service, however, i cannot see my billing, how much i hhave used. so to control my self. another thing is that my password was changed bby bsnl goa and same is not working.
      Please guide.
      Respected Sir/Madam,

      I am C vanaja from Marthandam, kanyakumari district, tamilnadu... i am using BSNL Broadband with HOME UL 750plus @256kbps.

      I am having problem with its connection. There are many drop-outs in its connection – Sometimes it works while sometimes it doesn’t. I never get speed of 256kbps which is written in its TARIFF – I am getting at most 37kbps speed. my broadband connected is from the number[protected]



      So please help me out by any means so that I can get the value of my money.



      Thanking you,
      C.Vanaja
      Dear sir/madam, 3rd august 2009


      I am using BSNL broad band connection from few days I am not able to access gmail and other accounts, kindly look in to this problem


      Thank you
      Pavithra
      Dear sir


      I am using BSNL broad connection HOME 500. i have problems with connection . The connection cuts after 10 minutes... please take action on this problem...phone no is[protected]
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        A
        ajeet yadav
        from Lucknow, Uttar Pradesh
        May 1, 2009
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        Dear Sir,

        i have take net connection ph.no 2290313 but my net did not work. and i have disconnect my net connection and deposit modam IMT MANESAR exchange

        please correction my bill amount

        thinku
        Dear Sir,

        SUB : NOT GETTING BILL ON TIME

        I have taken a net connection Ph :[protected]. I'm not getting the bills on time that's make me to pay the bill with fine. Why should i pay the bill with fine when I'm not getting the bills on time?? From past three month I'm facing the same problem.

        Please do the needful.


        Thanks & Regards

        Mohammed mubeen
        BSNL - INTERNET IS SLOW PROCESS
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          T
          THAKKAR RAJEN DILIPKUMAR
          from Bidar, Karnataka
          May 1, 2009
          Resolved
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          Resolved

          DEAR SIR,

          I HAVE APPLY FOR NEW TELEPHONE LAND LINE CONNECTION 1 MONTH AGO.
          BSNL AHMEDABAD HAVE GIVE ME TELEPHONE NO.26937155.
          COMPANY HAVE GIVE ME BILL ON 6 APR. 2009.
          STILL DATE NEW TELEPHONE LINE IS NOT INSTALLED AT MY HOME.
          MR.JADHAV LINE MEN COME AT HOME 20 DAYS AGO HE HAD TOLD MY WIFE VERY ROUDLY
          AND NOT GIVE US CONNECTION OF OUR NEW TELEPHONE LINE

          I HAVE DIAL 1500, 26931200, 26921200, 26921438, 26922822 THERE ARE NO ANSWER FROM THIS NUMBER

          PLEASE DO NEEDFUL AS EARLY AS POSSIBLE
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Sir,
          I have applied for a new telephone connection at vasna, ahmedabad exchange 20 days ago.We are given tel no. 26823797.We have repeatedly visited vejalpur office but the response from bsnl staff is really disappointing.They are forcing us to take WLL line which is not working well in that area.In that area many peoples are having WLL but all are suffering from poor conectivity etc.Apart from that, I need to use internet also.I requested for the landline but there is no response from anybody.Now they are asking us to take refund instead arranging landling for the customers in that area.
          I request to do the needful in this context as early as possible.
          Request also to counsell Vejalpur BSNL staff to behave in a better way with the customers.
          Thanking you in anticipation of positive response.
          Dear Sir,

          I am facing lot of problem of dead my land line frequntly, frequency is very high it is every 4 to 5 day, This problem is since a year, I had complaint many times but no results is there, After my last complaint it had been solved but after a month again my phone is in dead condition, I had submeeted my complaint on 13th june2009complaint no-74897dtd13thjune2009, , but as on today(17th June2009) no one can turned for solve my complaint also I had called up to complaint department but there is no results, I had called up on phone no[protected] but no one is pickup the phone & on phone no[protected] they are telling it will be solved very soon but no results is there.

          There for this land line is not useful me in any urgency, I request to you kindly help me to resolve & get monthly terriff refund due to not working my phone.
          My phonre no[protected]

          My contact no is-M-[protected]

          Regards,
          Hasmukh Panchal

          BSNL — not installing landline

          even after requesting for land line connection with full payment and getting th work order on[protected] bearing work order number 39037296 they have not taken any step for needed.. im attaching a copy of the work order form plese see to it that the complant is taken into consideration and concording actions taken.. thanking you.,
          My landline phone is not working properly. kindly give the solution as earlier as possible pls. my BSNL landline no. is[protected]. address. 6, diprachana app. near gharda's ghar, maninagar (e), Ahmedabad-8.
          Pls do at earliest pls. my mobile no is [protected]
          i have bsnl landline no[protected] this number is death last one month i have 15 time complaint register but not solusation is this number. kindly give the solution a earlier as possible pls. address 137/A, shiv shankar gali, thakkar bapa nagar, ahmedabad-382350 my contact no. [protected]
          Dear Sir,

          I am facing lot of problem of dead my land line frequntly, frequency is very high, This problem is since a year, I had complaint many times but no results is there, I had submitted my complain, but as on today(17th June2009) no one can turned for solve my complaint also I had called up to complaint department general manager also but there is no results, They remove my complain from complain list without solving it.

          There for this land line is not useful me in any urgency, I request to you kindly help me to resolve & get monthly terriff refund due to not working my phone.
          My phonre no[protected]

          My contact no is-M-[protected]

          Regards,
          Himanshu Mistry
          Dear Sir,

          I have given an application for transfer of my landline no.[protected] on 9/7/2010 at gandhi ashram, near subhshbridge, ahmedabad. Now we are shifte to paldi even after one month, we are not in receipt of connection of landline phone. i have visited esslisbrider ahmedabad telephone exchange, staff has given reference no. ELB 85023 but they told that they are not able to install the phone at our new address. kindly look into the matter at earliest . let me know the staus at earliest

          our new address is : 4, Arham Flat, near bhagvannagar tekro, paldi, ahmedabad 38007

          thanking you,
          Jigar shah
          Charted accountant
          mobile [protected]
          Dear Sir,


          We have 7 Tele. Connection no.[protected], 25710523, 25710886, 25710396, 25714569, 25711655, 25714833. It is working in worse situation from your side. We have to make complain of it for three times in a weak, so that it becomes useless for us.

          We are generously informing you to make our connection immaculate.

          We hope that you will do needful in this subject at earliest.


          Thanking You,

          Chiripal Industries Limited,
          Saijpur Gopal pur
          Pirana road Piplej,
          Ahmedabad-382405
          Mobile No.[protected]
          dear sir,
          i want say u that my mobile is not working because of my security code and i forgot my security code and my mobile number get blocked so please help me out and give me some solution and following details are as follows :
          my name : kinjal
          my mobile number:[protected]
          address:akshay aprtmt
          so please take my details and solve my problem as soon as possible .
          because its urgent and i am outside so please help me out.
          Resp. Sir,
          We are holding landline telephone connection on my wife name MANBIBEN RAMCHANDRA PRAJAPATI at 6-Kirtan Bunglows, New C.G.Road, CHANDKHEDA-382424. The correct name is MANIBEN instead of Manbiben. Regarding this name change we have approched sevaral time and application also given but result is NIL. I have also try to talk on Mobile [protected] but holder of this phone is not responsive. we have asked for new mobile no. [protected]. due above name change problem card is not getting activated.
          Kindly look into the matter and do needfull at the earliest so that I can use this New connection accordingly.
          Thanking you meanwhile.

          R.C.Prajapati
          Chief Manager(Utility)
          IFFCO-Kalol
          13th JAN 2012

          Dear Sir,

          My Residential BSNL Connection No[protected] is Not Functioning for the past FOUR DAYS, I have made complaint on the Telephone, as off writing this mail, No Technician have arrived and the Telephone is still non operative.
          I request BSNL official to immediately deploy some one to make it operative ASAP, request confirm per mail at [protected]@yahoo.com or on my Mobile No + 91 [protected]

          Await your prompt response

          Regards

          R.V.BHARADWAJ
          + 91 [protected]
          MY BSNL PHONE NO IS[protected] &[protected]



          THIS IS GAS AGENCY OF INDANE (INDIAN OIL)
          YOU ARE REQUESTED TO CHANGE OUR RINGING TONE WHICH IS HEARD BY CUSTOMERS, WHEN OUR PHONE IS ENGAGED.
          DUE TO RING TONE NOT ENGAGE TONE
          CUSTOMERS FEEL THAT WE HAVE NOT RECEIVING THE PHONE
          QUARELL TAKE PLACE.
          PLS DO THE URGEN
          Dear sir,

          I HAVE APPLY FOR NEW TELEPHONE LAND LINE CONNECTION 7 MONTH AGO.
          BSNL AHMEDABAD HAVE GIVE ME TELEPHONE NO.22700481
          STILL DATE NEW TELEPHONE LINE IS INSTALLED AT MY HOME BUT NO INSTRUMENT GIVEN .
          I HAVE USE OTHER RELATIVES INSTRUMENT TILL DATE.
          MY MOBILE NO. IS [protected]

          PLEASE DO NEEDFUL AS EARLY AS POSSIBLE

          REGARDS

          BHAGWATILAL JAIN
          [protected]
          Dear Sir / Madam,

          My BSNL Land line No. is[protected] which is my Father's Name Kantilal M. Jain.
          Before one and half year, I was already completed all procedure for switch off the internet from my land line number and I was submitted the modem to Odav BSNL office and I had received the deposit of modem.
          Now, The bill of February of my number is Rs. 2874 including the internet charges.

          PLEASE DO NEEDFUL AS EARLY AS POSSIBLE.
          My mobile no. - [protected]
          email address: [protected]@gmail.com

          Regards,
          Vishal Jain.
          Dear Sir,

          I am facing lot of problem of dead my land line frequntly, frequency is very high it is every 4 to 5 day, This problem is since a year, I had complaint many times but no results is there, After my last complaint it had been solved but after a month again my phone is in dead condition.

          There for this land line is not useful me in any urgency, I request to you kindly help me to resolve & get monthly terriff refund due to not working my phone.
          My phonre no[protected]

          My contact no is-M-[protected]
          DATE:25/5/2012
          LAND LINE NOT INSTALLED

          DEAR SIR,

          I HAVE APPLY FOR NEW TELEPHONE LAND LINE CONNECTION LAST 8 DAYS AGO.
          STILL DATE NEW TELEPHONE LINE IS NOT INSTALLED AT MY OFFICE NAMEAT ALPHAINFOWAYS PVT LTD.
          WHEN I GO ONGC OFFICE .THE OFFICER SEND ME SUBHASH BRIDGE AND WEHN I GO THERE NO ONE GIVE ME RIGHT ANS.
          ONE LADY SIT ON NEW CONNECTION INQUIRY .SHE TOLD ME GO INDIDE AND INDIE PERSON TELL ME TALK TO OUT SIDE .
          AS WELL AS OUT SIDE LADY TALK ON PHONE 1:45 TO 245 CONTINUE ON PERSONAL TALK SO I COMPLIN IN MAIN OFFICER AND PLS TAKE ACTION ON THEM.

          I COMPAIN BAOUT HER ON PEPER SO PLS TAKE ACTION I MENCTION DATE :25/5/2012 TIME 1:45 TO 2:45
          AS WELL AS I MENTION LADY NAME, GROUP AND WHICH NO SHE TALK TO PERSONAL .
          SO PLS TAKE ACTION


          AND NOT GIVE US CONNECTION OF OUR NEW TELEPHONE LINE



          PLEASE DO NEEDFUL AS EARLY AS POSSIBLE
          Dear Sir,

          I the undersigned having Telephone Number[protected], is Non Operative, call up for complaint, No response, can the official of BSNL Help to restore my Telephone on priority Basis.

          My mail ID is [protected]@yahoo.com. - MOB -91 [protected]
          I look forward to the prompt response per mail / MOB

          Regards

          RV.BHARADWAJ
          Hi
          My Telephone is down From Last 3 days.
          My phone Number is 27504009.
          Let me know which is number is for register the Complain.
          My contact number is [protected].
          My telephone is not working
          My Daughter telephone no. 26642901 is not working since last three days.
          DEAR SIR.
          MY LEND LINE NUMBER IS [protected] WITH BROADBAND FASILITIES
          MY TEL. BILL IS RECEIVED FOR RS76/- IN WHICH PREVIOUS BILL, WHICH IS PAID
          VIDE POST OFFICE NANDEJ RECEIPT NO 000003 DATED 09/06/2012 FOR RS 27/-
          ANOTHER BILL FOR RS 30=00 IS PAID VIDE NANDEJ RECEIPT NO 47/07/07/2012
          IS ALSO INCLUDED
          THIS TYPE OF MISTUK TAKE PLACE OFFEN AND OFFEN
          THIS TYPE OF MISTAKE IS MADE IN PREVIOUS BILL ALSO IT SEEMS TO HAVE
          NON CO. ORDINATION BETWEEN P.O. AND TELE.
          PRAFULL K. MEHTA MOB NO [protected]
          Dear Mr...

          My phone is not working since last 2 weeks.My phone no is: 26602745

          i have already complaint on 26602198 & 198 four time..but there is no reply from your side.

          I personally meet a person who is siting in Vasna Branch.but as usual no reply..she give me another no. 26604500, 26605900..but no reply from this numbers.

          i have four complaint no which is given by you.

          1...RH[protected]
          2...[protected]
          3...[protected]
          4...RH[protected]

          whn i call on 26602198, person told me that your problem is solved in 24 hrs...but still i m suffering ...
          so plz ...take action..
          i request u to plz...take action ...i hope u give me positive reply...

          thanks
          Dear sir,
          Here i requesting you.plz helo me out for landline problem.
          Last 7 days i was suffered with this problem. Our land line was not work.
          I was many times submitted my complain to our nearest branch bapunagar
          But no any officer help me out this problem. I expect that u r help me out this problem
          if i m not getting any rply than i would like to complain to higher authority and also Grahak suraksha.
          [protected]
          Thanks

          Regards
          Dhwanit Belani
          [protected]
          My no. Is 26465833. I always have problem with the ph line since
          We transferred no. To our new residence from old. This time I
          Got my bill and they charged me 200 rs extra. It clearly shows the
          Usage charges for ph was 82 and for Internet 200
          Still in main bill the usage adds up to 482.
          I went to dhorbazaar main office and all the
          Employees just keep sending me from one
          Office to the other. Can main office branch help me with this.
          I would appreciate ur help.

          Thanx
          Shruti
          We are very regert to inform that BSNL is a well Equipped company with BAD ORGANISATION SYSTEM. Nobody give is proper answer, when they are asking for transfer line to customer care you will wait to officer on line but phone will be disconnect and nobdoy will come. My landline telephone No.[protected], Since Last Six Month, we are doing complaint for disturbances and dead of Phoneline.Very surprising we draw your kind attention that when phone is running then disturbance is coming otherwise dead of line.

          We have lodge complait of our phone 6 to 8 times.
          Dear sir,

          I HAVE APPLIED FOR NEW TELEPHONE LAND LINE CONNECTION 1 MONTH AGO.
          BSNL AHMEDABAD HAVE GIVEN ME TELEPHONE NO. 25730311.
          INSTRUMENT HAS BEEN GIVEN TO ME AND CONNECTION LINE HAS ALSO BEEN GIVEN BUT STILL THE PHONE IS NOT WORKING. DIAL-TONE IS NOT THERE. ITS STILL DEAD. I HAD ALSO COMPLAINED ABOUT THIS TO 1500 BUT IN VAIN. A REGISTRATION NUMBER [protected] WAS RECORDED FOR THE COMPLAIN I HAD REGISTERED. BUT STILL NO REPLY HAS BEEN GIVEN TO ME.
          MY MOBILE NO. IS [protected]

          PLEASE DO NEEDFUL AS EARLY AS POSSIBLE.

          REGARDS,
          VIJAYKUMAR SHARMA
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            C
            chandraletha
            from Delhi, Delhi
            Apr 30, 2009
            Resolved
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            Resolved

            unable to send sms

            My mobile number is [protected].
            I am unable to send sms to the number [protected] from my SIM. Everytime I try it shows 'ERROR SENDING MESSAGE'. It is being sent when I use other's sim.
            It has been more than a week that I have been calling customer service for the same. Each person I get connected to (in Customer Service), gives me a different suggestion, none of which has worked so far..all in vain.
            Please...
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            K
            KRISHNAPPA.D.K
            from Mumbai, Maharashtra
            Apr 30, 2009
            Resolved
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            Resolved

            Dear Sir,
            I am having the BSNL Landline connection with Ph #[protected] for past four years .The first time in the month of Nov 2008 my telephone was totally dead after repeated complaint and continoues followup to the custoemr care in Sahakarnagar coming under R.T.Nagar Exchange, the telephone connection was restored in month of January 2009(i.e after 50 days of telephone being dead).
            Again from 27th march 2009 the telephone is dead .I have reported the complaint on 1st April vide Docket#0019 to BSNL . I have personaklly visited several times to customer care at sahakarnagar, Bangalore and addressed my issues to the concerned. The reply from the officials concerned is very very lethargic and are not sure of problem which they say is cable cut will be resolved atleast in one months time. It is really very surprising that the BSNL is taking more than two months for any problem to be resolved. I kindly request you to take it up with the concered and ensure that the connection at my residence is restored immedately.
            Aug 14, 2020
            Complaint marked as Resolved 
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              D
              dhinakaran
              from Thiruvananthapuram, Kerala
              Apr 30, 2009
              Resolved
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              Resolved

              SIR
              iam dhinakaran in trivandrum KERALA last time i have received a phone bill from bsnl, i am the subscriber of bsnl broadband and my tharif is Rs.750 unlimited plan but i got this Rs.684 in my bill so i have decided to enquire about the bill in that bill they are given number for bill enquiries numbers are[protected], 2544555 and 2544544 my complaint is whenever i was try to these numbers no one take the phone. so please do the action if necessary.
              thanking you
              Aug 14, 2020
              Complaint marked as Resolved 
              SIR
              i am govindan from ramapuram chennai, i have received a phone bill (dated 10/04/2009) from bsnl, i am the subscriber of bsnl broadband and my tharif is Rs.500 (combo home 500 plan). As per this plan, internet usage is 1.5Gb is free, but i didnt use the free usage fully during month of march 2009. I verified (www.bbservice.bsnl.in), i used only 1291277KB. Then why i got Misc charges as Rs.855.00 and total amount as Rs. 943.00?? so please do the necessary action.


              Regrads,
              M.Govindan
              Dear Sir,

              I am a coustomer of BSNL.(U).Nashik Maharashtra, well first I have applied for Land line connection at BSNL.due to shortage of line I have provided WLL.conection.My WLL.No.is.2025656.I am not getting bill in time and when I go to upnagar Tele Exchange I get reply that my bill is not genereated.?.since I am staying in mumbai.and when I come to nashik my phone is dead due to non payment of bill.so far I have not recived a copy of my bill.?also I have been inform by exchange person.that from Apil they are going to give new land line connection.And I am intrested in land line connection instead of WLL.
              what the hell is that misc charges...
              i got bill more than what i deserve. almost i need to pay 1500 which equals my normal(so i need to pay around Rs.2, 500/-) ...
              i need the proper explanation why i got this much!
              i request you to take necessary action or at least reply to this MSG please.
              regards,
              rajavarman G
              my tel no is[protected]

              billing complaint

              BSNL — Not discount in cug 99 plan

              My postpaid no has CUG 99 in that i Have recieve 1 GB data free but last month not given. This usages add in my bill
              Respected Sir,
              I, Shri Shankar Sitaram Vispute, beg to state that my gravience about billing for acct no[protected], is raminied unsolved at your end. The details of my bill are as follows
              Name:- Shri Shankar Sitaram Vispute
              Mobile no:- [protected] / [protected]
              customer ID/ account no:[protected]
              Tariif Plan :- Agriculture dept CUG Plan 99
              Total Amount Due:- Rs. 481 /-

              Details of SIM Reciept:-
              Recipt Sr no:- 134 Book no:- 1571


              Sir, i have bought the SIM numbered [protected] at Faizpur Exchannge on dt[protected] but SIM indicated "Registation Failure" Error massage as it was inserted in cellphone device. On reporting this problem to Shri Bhole Sir at Faizpur Exchange, he replaced [protected] with another SIM number [protected] on dt[protected] on the same above maintioned receipt. I am paying the bill regularly for [protected] which is being used by me.
              Since the SIM [protected] is never used by me and new sim is issued to me in replace of that old sim. The bill against no [protected] is still shown outstanding.
              On reporting this problem to Shri Bhole at Faizpur, he ordered me NOT to pay that bill against [protected] more ever Mr Bhole dicussed this case with Shri Sharma at Jalgaon.
              But still Bill no[protected] dtd[protected] has received me the Post agianst same mobile number.
              Sir, i hope you will find the solution for my billing complications very soon.

              DEVENDRA N. VISPUTE

              onbehalf of

              Shri Shankar Sitaram Vispute
              Respected Sir,
              I, Shri PAWAR KISAN LAXMAN beg to state that my gravience about billing for acct no[protected].I HAVE PAID BILL to online but i complaint my bill amount is very high. i have not befit for 400 local call plz send me details how to chrges apply for my bill .my email id is pawar.[protected]@gmail.com The details of my bill are as follows:
              Name:- Shri PAWAR KISAN LAXMAN
              Mobile no:- [protected]
              customer ID/ account no:[protected]
              BILL NO & DATE :[protected]
              Tariif Plan :- Agriculture dept CUG Plan 99
              Total Amount bILL :- Rs. 271 /-
              Respected sir my name is Philip Joseph. I have a bsnl land line connection (Tel No. [protected]) with broadband internet connection. I were using the the broad band plan 500 combo till April 2012. And i have changed the plan to 900 combo(monthly subscription). Thereafter i have received a bill amounts Rs. 12669.79 in the month May 2012. We have complained about this bill at BSNL Manimala exchange under Kanjirappally, Kottayam Kerala, and they have promised me to look into the matter seriously any told me not to pay the bill until they say. They took no action and in June we got a bill amounts Rs 13238.00 including the monthly charge of May.The very next week our phone get disconnected. I went to the exchange again and shown the new bill, again they told me not to pay the bill. Next day they called me and told me that they have contacted the billing section and asked me to pay an amount of RS 3100.00 as the usage for April and May and they promised me the bill will come normally for the monthly usage.
              Today(14/07/12) I got the bill of the month June asking me to pay Rs 11, 116.00.S canned copies of all the bills we have received so far are attaching herewith. Please do the needful to get the correct bill of June which may include the Rs 900 of Broadband usage and the the telephone usage which may not exceed Rs 1000.
              Thanking You
              Philip Joseph
              Mob. [protected]
              Sir, company bird my out going calls yesterday though i was pay my bill amount Rs. 1000/- on 03/10/2012 out of outstanding amount Rs. 1360/- why ? Though i ask the matter at moranhat BSNL Office Assm 785670. This amount isn't sufficient to continue? You can check my billing detail. I m very much upset. Company charge late fine Rs. 10/- for last bill o.k. i understand but why charged another Rs. 27/- on current amount? Kindly pay attention on my matter. Thanks. [protected]
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                SHIBU.S
                from Jalakandapuram, Tamil Nadu
                Apr 30, 2009
                Resolved
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                My mobile is used strictly for personnel use. But I am totally disturbed that there are lot o[censored]nwanted calls in the form of advertisement, BSNL tunes etc, and SMS of the nature of advertisement is sent to my mobile number from various unknown numbers. I want to deactivate the same and it is requested that my phone number may please excluded from such nuisenses. My number IS [protected] BSNL EXCEL General Pre-Paid.
                Aug 14, 2020
                Complaint marked as Resolved 
                UNWANTED CALLS AND ADVERTISEMENT CALLS TO MY NUMBER WITH USELESS MESSAGES

                I have been using BSNL mobile since 3 months but sick of it. I get lots o[censored]nwanted calls in the form of advertisement and so many SMS every day and night. I am just sick of it. I have already send message to stop it for 5-6 times as well as complained over the phone atleast 3-4 times but nothing happen. Now I am thinking to change network. I hope there will be some improvmet as this is kind of harassment.
                my no [protected] has been receiving unwanted calls and messages which disturb me immensely during my work.please see to it that all of it is stopped immediately...that will be highly appreciated...
                Dear Sit,
                My Mobile No[protected], Pl Stop Unwanted Calls & Sms,
                Please stop unwanted calls and sms from [protected] on moble no. [protected]. because my dauther is tease and upset from unknown caller.
                Please stop unwanted calls and sms from [protected] on my moble no. [protected]. because my dauther is tease and upset from unknown caller. caller name is nandkishor kushwaha and he leaved in Delhi. please find him and sent to jail. because my daughter and son-in-law is very upset from caller he leaved in neemuch madhyapradesh.
                I am Dusmanta Pradhan having bsnl no-[protected].I am daily receiving more unwanted messages and unwanted calls from your company.It is disturbing me more times.Please stop this service for my number
                My mobile is used strictly for personnel use. But I am totally disturbed that there are lot o[censored]nwanted calls in the form of advertisement, BSNL tunes etc, and SMS of the nature of advertisement is sent to my mobile number from various unknown numbers. I want to deactivate the same and it is requested that my phone number may please excluded from such nuisenses. My number IS [protected] BSNL EXCEL General Pre-Paid.
                I am a BSNL subscriber and I too face the same unwanted ad and SMS problem many a times every day. Moreover I am not aware of any BSNL outlet to complain against it. However I have done one thing. Each time I get an ad call from a different number than before I save the number and mark it by Block1, Block2, Block2 etc. Each time I receive a call from a Block, I just cut it off. It at least partially saves me from the torture and defeats the design of the advertising .

                All tormented customers unite against corporate torture.

                Kaushik Majumdar
                Kingeri
                Bangalore 59
                Dear Sir,
                My Mobile No [protected], Pl Stop Unwanted Calls & Sms,
                i am a BSNL subscriber and i face the same unwanted calls in my landline how to i releave this problem..?
                Please stop unwanted/adv.calls from bsnl
                My no is [protected]
                stop unwanted calls & message at my mobile no [protected] immediatly.
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                  v.manoharan
                  from Chandigarh, Chandigarh
                  Apr 29, 2009
                  Resolved
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                  Resolved

                  I have broadband connection in valsaravakkam exchange. The connection was shifted from anna nagar exchange. To get it reconnected it has taken almost 10 days time. I have to run and contact people in the exchange to get the connection resinstalled.

                  Within after 20 days of reconnection, there is some problem in the modem. Contacted the customer service. They have advised to contact valasaravakkam exchange. The excahnge asked us to bring the modem.When we went with the modem, the response was very poor. No one even bothered to attend.

                  I fear that there is no mechanism in the bsnl to address the petty complaints like this.

                  I strongly advise you all that it is better to go to private telephone connection & In my personal opinion, BSNL will exist with no customer & may find its own way towards destiny near future.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  BSNL — poor response

                  Sir,
                  I was offered a free package of games on demand for one month in the month of october .But i wanted to unsubscribe at the stroke of first month itself and tried many times to the toll free no.[protected] but always busy.In the month of november i could speak to them and as per their instructions i unsubscribed and placed a request for deactivation..But the charges for the games were included in the bill to my utter surprise.I was advised to contact 1500.Every month before the bill preparation date reminders were given to 1500 but of no use.Every month amount for the games is being included.Latest on jan18. also i got it confirmed from 1500 that it has been deactivated in the last month itself
                  but again in this month jan. an amount of 200Rs. is included.As per CROs
                  direction, this e_ mail is sent for your records to take necessary steps and and adjust the amount in the future bills. A total amount of Rs.496.77
                  has been paid so far upto jan month.

                  my landline no.[protected]
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                    PANKAJ NATH
                    from Delhi, Delhi
                    Apr 29, 2009
                    Resolved
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                    Resolved

                    I had applied for the new connection in Amrapali Vaishali, Vaishali, Ghaziabad for landline BSNL phone on 17.01.2009, Connection N0-KSB23282.Since 3 months have passed, no connection has been provided at my apartment.I have followed up with BSNL many times but in vain.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Appllied for New Landline connection one month ago on 15th September, 2009 under Sulabh Scheme.The Line was given on 14th October, 2009 but still there is no connection. I also want broadband connetion with the telephone.Please help me out as early as possible.Thanks

                    Pravesh Kumar Jain — New BSNL Landline connection

                    Sir,
                    I have applied for a new BSNL land line connection on 15.09.2009 by paying Rs. 500/- under Sulabh Scheme and my Demand Note no. is N230823 dated 15.09 and order no. BJLDLC-227.Sir only on 14.10. after one month they gave line (wiring, phone etc)but the phone is not working as the number has not been given till date. Sir please help me out at the earliest as there is 2 days holidays from 17 to 18.10.09.
                    We have BSNL Landline at home I stay at Ambernath

                    Without any request or any form application BSNL (ambernath) have disconnectrd our outgoing calls

                    We pay the bill before due date each time.

                    We registered the complaint at BSNL ofiice in writting almost 1 month is over.

                    though no one has come to see the problem

                    We directly concerned to branch manager Mrs Kamble she told we wi;l soon pay attention

                    and our area enginner from BSNL Mr. Chaoudhary we told to him also

                    Finally NO REPLY FROM BSNL What should we do????

                    Coz Every time we cant have leave from our office to approch to BSNL.


                    Kindly Pay Attention to our problem..and Please help me out as early as possible.Thanks..
                    i am unable to get the sight for payent the landline phone bill, so it is requested to provide the perfect site which will be enable for pay the land line bill, hope you will send mail as early as posible in above concern.
                    thanks
                    rk singh
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                      S
                      S KUSUMA
                      from Visakhapatnam, Andhra Pradesh
                      Apr 29, 2009
                      Resolved
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                      Resolved

                      SIR,
                      MY BSNL LANDLINE NUMBER[protected] IS DEAD FROM PAST ONE HOUR. IMMEDIATE ACTION MAY BE TAKEN TO RESTORE THE SAME
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      sir,
                      my cell No.[protected].i am getting unwanted bsnl tunes from 56700.today at 14.39 i have received 2 nos of masseges from 56700 stating that your number has been charged with bsnl tune and back round tunes and chared Rs.37/-Rupees thirty seven only.you may lp go thro the complaint and revoke the messges and tunes from 56700.i tried to contact the customer care no.s [protected] and [protected] but got wrong reply.This is for your kind information and needful action please.
                      PL GET ME THE CUSTOMER CARE NO.S FOR CONTACT
                      an early response in this matter is highly solicited.

                      with regards
                      pghegde
                      ph no.[protected]
                      Hello sir;
                      since from 5 days my landline service is not working properly.
                      Please give me the service as soon as possible

                      Thank you
                      Hello sir;
                      since from 30 days my landline[protected] service is not working properly.
                      Please give me the service as soon as possible
                      SIR,
                      MY BSNL LANDLINE NUMBER[protected] IS DEAD FROM PAST ONE DAY. IMMEDIATE ACTION MAY BE TAKEN TO RESTORE THE SAME
                      ir,
                      since from 10 days my landline[protected]service is not working properly.
                      Please give me the service as soon as possible.
                      sir my land line number ([protected]) is not working properly since 2 months.every time i call the bsnl officials they fix it temporarily.and the internet facility is not up to mark.i am not at all satisfied with your service.please look after it and fix the problem permanently.so that my work on internet should not be interrupted.
                      Sir, my landline number[protected] the instrument with caller ID facility which I possessed had a problem, due to which the same was taken by the linemen three months back for rectification, but not returned yet inspite of repeated reminders. The temporary instrument provided is not satisfactory. I would like to have the same type of instrument with caller ID facility once again. Please do the needful at the earliest and oblige.

                      Thanking you,

                      Yours sincerely,

                      (S, CHANDRASHEKHAR)

                      Date: 7/11/11
                      SIR,
                      MY BSNL LANDLINE NUMBER[protected] IS DEAD FROM PAST 10DAYS.I HAVE PERSONALLY WENT TO EXCHANGE INDUSTRIAL AREA GOT REGISTERED ON 05.11.2011 AND COMPLAINT REGISTER NO: 39, NOT ATTENDED TILL DATE KINDLY IMMEDIATE ACTION MAY BE TAKEN TO RESTORE THE SAME
                      S J KULKARNI
                      Sir,
                      My bsnl number[protected] land line is dead but broad band is working fron 5 days, Please do the needful at the earliest and oblige.

                      Thanking you
                      G.M.Kolhar

                      06/02/2012
                      Land line number [protected] is dead please do the need ful
                      PLEASE REFER OUR LANDLINE NO:[protected]. BILL NO:[protected] DATED 06.04.2013. PAID AT HUBLI-DHARWAD ONE ON 19.04.2013. THEIR REF NO: BRK[protected] DATED 19.04.2013. RECEIPT NO.1044172. IN BSNL RECORDS THE ABOVE AMOUNT IS STILL OUTSTANDING AND WE ARE GETTING REMINDERS OVER PHONE AND SMS. PLEASE LOOK IN TO YOUR RECORDS AND RECTIFY.
                      Dear Sir / M adam,

                      MY BSNL LANDLINE NUMBER[protected] is Dead from past 7 days.

                      We request you to take immediate action on the same.

                      Fom
                      Lata Joshi
                      SIR,
                      MY BSNL LANDLINE NUMBER[protected] IS DEAD FROM PAST TWO DAYS. IMMEDIATE ACTION MAY BE TAKEN TO RESTORE THE SAME
                      Hello, BSNL Dharwad...

                      Time to wake-up...My landline number[protected], Srinagar area, Dharwad, is dead from last one week and I'm calling Saptapur exchange office on daily basis to ask when phone will be functional. They are saying that Reliance company personnel had cut the cable while digging. And they it will be set right very soon. But it's already one week and still there is no news of getting repaired. What you were doing when Reliance personnel were digging? I have already paid one year telephone bill and broadband internet amount in advance. Who is responsible for not providing internet service for one week, even after taking the amount in advance???. Plz take the immediate action to restore the connection...
                      Hello, BSNL Dharwad,
                      Today morning I got the SMS to my mobile saying that, my complaint docket number[protected] has been assigned to BSNL staff Sri B A More, and when I called this person, he said that it will not come under his perview. So, he can not solve the problem and he just passed on the bug to somebody else and told to contact that person. Wow...what a great service the BSNL is providing to citizens of India!!!. Within next hour I got one more SMS saying that my problem has been solved and telephone connection is restored. This is the funniest thing happened. Why because is, what I said in complaint was, actually telephone cable was cut and BSNL personnel have to come to my palce and physicially they have to replace the cable to restore the connection...and till now no single BSNL personnel have visited my place...Hats off to you BSNL...Great service...With all such kind of reluctant people in govt sectors, our prime minister Sri Narendra Modi has to give good administartion to Indian citizens...tough job...really...????
                      I think you will send one more docket number to this complaint/note rather solving the actual problem...Kudos...
                      Hello,
                      My telephone number[protected] is still dead and not yet been restored...
                      Hello, BSNL Dharwad,

                      My telephone no[protected] is not yet restored. It is not functionong from the last 10 days. I have lodged the first complaint on 5-5-2015. Already it has crossed 10 days. Still how many days you want to repair/restore the telephone/broadband connection?. I have paid Rs.2528.00 (including tax) advance rent towards using the broadband. It's comes to be Rs. 6.92 per day. For 10 days it is Rs.60.92. So, who is going to pay back the money for which broadband is not used due to BSNL's fault. Why customer has to pay for which it's not their fault? Looking forward to your reply.
                      Dear Sir / Madam,

                      MY BSNL LANDLINE NUMBER[protected] is Dead from past 10 days.

                      We request you to take immediate action on the same.


                      REGARDS.

                      SACHIN.S.SADLAPUR
                      Dear sir/madam
                      My telephone is dead from last 5 days
                      Number 0836.2774526 I have completed
                      In saptapur branch more than 10 times but
                      They are not coming and solving it so pls solve it sir
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                        vivek kumar chauhan
                        from Delhi, Delhi
                        Apr 29, 2009
                        Resolved
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                        Resolved

                        The net speed of bsnl net through EV-DO card is too slow. Please improve it and revert to me on my email id i.e.[protected]@yahoo.com, my connection no. is[protected]. Thankyou
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        ZTE (Tata Indicom) — my number is currently unavailable

                        I WANT TO KNOW THAT INFORMATION FOR ABOUT MY NUMBER

                        Dear Sir/Madam,

                        I have 1 mobile connection & i have submit my ID PROOF, But now my connection is unavailable for 2 days, please tell me what am I doing? my number is [protected] on the name of Mr. Diganta Bijoy Bhattacharya against ID Proof of my Voter I.Card.
                        BSNL EVDO data card's speed is very-very slow. Very big headache. BSNL is not bothering to increase the speed.
                        i am getting very poor network from past two weeks it makes very slow net connection.please give me solution on my e-mail id i.e.[protected]@gmail.com...
                        BSNL datacard is very slow in kerala...pathetic..pls don't purchase it...
                        when is buy bsnl evdo speed is 500000kb but after 3 month speed is 3 to 25kb vot is do plzzzzz help
                        i have bought an evdo data card in july 4 using in silchar, assam.at the time of purchasing they were telling that it vl work all over india.afte getting i found that its not even workin in guwahati properly.i m in silchar now n the card is in ghy n this month, i have to pay the rental without using it. n if my problem does not solve, i vl move to the consumer court... As there are many suffererers like me, plz lets us join hands n show the bsnl dept. what is the power in common people.plz help me out
                        [protected]
                        I am very much frustrated as I will be paying Rs.650 rental(new rental) per month. and not getting 2mbps. Well 2mbps sounds a joke to me, and most of the times it remains at single digit or double digit kbs. i understand distance matters, but i am only few mtrs away from bsnl office. (guwahati)

                        Data Card — Evdo is running slow

                        Dear Bsnl,
                        My EVDO card is running very slow.
                        it is giving a file download speed of 0-30 kbps
                        and takes minutes to download files.
                        My contact no. is [protected].
                        Kindly do the needful.
                        I am from jabalpur (MP)
                        i have the same prblem...it worst day by day..I am in West beangal the speed is very much slow...how and when the speed will be increase only GOD knows...:(
                        Data card speed here too much slow. and many often line is to be clear .pls see carefully.
                        bsnl [censored]S...
                        well my card shows full tower but i am getting speed in between 00 to 23kbps!!
                        even though i have purchased it in month of september.
                        I have the same problem.. i am from guwahati .. but currently i am on roaming now in kolkata, bsnl evdo is not working.

                        please help me with giving bsnl evdo kolkata office phone numbers
                        my bsnl EV-DO card net using very ...
                        no voice chating ...reply very slw

                        BSNL EVDO — Net connection is working slow

                        The net speed of bsnl net through EV-DO card is too slow.Please improve it i am having too much of problems
                        As i am a student i have to complete my work in net in a given time limit and due to slow connection and slow downloading speed i am facing too much of problem
                        So please solve my promblem as soon as possible and reply me on my e-mail id is
                        [protected]@yahoo.com
                        and my connection number is [protected]
                        BSNL EVDO is an ascuse to earn money. There contention ratio is 1:98 and many a times thier BTS is over crowded. They have hooked about 98 (or more in some BTS) cards to an 1.5 Mbps Link, hence 1.5*1024/98= 15 Kbps we are getting as an average download speed. Their Dialer (ZTE Modem Dialer) shows a wrong speed as its result and speedtest results are different as ZTE dialer show port speed of your computer (i.e. the throughput). I live in Panbazzar guwahati near to thier main BTS and the speed at night about 2 AM is horrible as many users hookup to download from P2P. BSNL its time to maintain a sensible contention ratio of 1:8 like TATA indicom or close your service. Its wrong to loot money from innocent users. You have advertised a net connection o[censored]pto 2.4 Mbps then atleast give us 1 Mbps 24X7 or change your advertisement to upto 64 Kbps which is true.
                        iam evdo buy/no
                        Hello, i[censored]r r surrender ur bsnl data card, please mail me or contect me [protected], beacuse i have urgently required a data card.thank u
                        Hello all,

                        I am not sure if what i am suggestion here has been discussed on this forum as I have personally not seen it. But hope it helps those of you using BSNL EVDO in Vista. My understanding of this tweek is that it will work with other providers such as Tata and Reliance that also provide EVDO / CDMA based services but do not have either so cannot comment on this.

                        Have just signed on to this forum but have been tracking many threads under the BSNL EVDO forum.

                        I have been using BSNL EVDO over the last 12 months cause I thought it was a great value at Rs 500 / month for unlimited internet. Initially the speed was great and I was downloading at 100-150kbps in bursts which was better than my Airtel BB 512kbps connection.

                        However in a couple of months the speed dropped drastically to max 10kbps max when downloading. I am assuming this was on account of a bunch o[censored]sers that got signed up after me. I tried in vain looking for tweeks to spped up the connection.

                        I tried everything: DrTCP tool, Windows vista KB tweek, updated drivers from ZTE website, Custom drivers.. Nothing.. Absolutely nothing seemed to work to increase the speed.

                        I was about to give up when i accidentally stumbled upon a tweek while driving on the highway where i was getting only 1x signal but am absolutely amazed at the speed.

                        I found a website ::. Kitz - Vista TCP tweaks .:: which addressed the "Receive Window Auto-Tuning" feature in Vista being turned off. Disabling (or setting to normal) the Auto tune feature seems to have improved the perfomance drastically.

                        It was simple as tying the following command while running CMD as Administrator.

                        Click Start -> All programs -> Accessories
                        Right Click on Command Propmt and click "Run as Administrator"
                        Authenticate and then type the following line.

                        netsh int tcp set global autotuninglevel=disable

                        To verify the status of Receive Window Auto-Tuning you have to type the following line in cmd

                        netsh interface tcp show global

                        My system was set to "highlyrestricted" before i disabled the feature.

                        I tried it and was pleasantly surprised. Even without the EVDO signal, the ZTE software was showing 1x signal, I was downloading a movie at 200kbps (20kBps). Again this was on the highway with the car moving at 100kmph.

                        Turning off the TCP recieve window autotuning feature, it feels like the EVDO finally responds and very quickly at that. I used to have max 2 minutes of great speeeds and then the connection would almost go dead on me. Now it works great even after a couple of hours.

                        It will be great if other users in Bangalore and rest of India could try this and let me know if it works for them. I dont understand the minute technical details of why it worked for me. SO will leave it to one of the experts.
                        yes guys BSNL EVDO data transfer is too slow. i am posted it from chennai.
                        i, m from goa...vivek..pls dont ever go for evdo card in goa ...the service is very very poor ...no body...not even the GM or AGM bsnl is bothered about the problem...any doubdt...pls contact--[protected]...never never go 4 it...
                        when i buy evdo my speed is 1200 kbps but now it is varying from 250 to 400 kbps how can i improve my speed.
                        how to improve evdo speed.
                        evdo is not that much bad the only problem is in evdo
                        machine
                        my bsnl evdo is very slow why what is the problem in BOKAKHAT ASSAM.
                        I have an EVDO connection but its speed gets stuck to 15-30 kBps. What should I do to increase its speed
                        Please email me at [protected]@gmail.com
                        BSNL EVDO is giving too slow speed in my area(Rajapur Mainpura, Patna).Most of the times it gives Avg speed of 0.40Mbps, the maximum speed i get is 0.60Mbps in my area.

                        The above result i tested on www.speedtest.com.
                        One of my friend who lives in Mahendru, patna usually got Avg speed of 1+ Mbps.I have tested my evdo at his place it gives same speed for evdo also.

                        Following screenshot shows regular speed i got.
                        So please sort out the speed problem in our area also.
                        Goa - Funny thing, I used the BSNL dongle right outside their Panjim office & this is my download speed 0 -4 kbps

                        Go for Reliance Modems their plans are a little costlier not the promised speeds but still good enough.
                        My average wipod download speed is 1.45mbps (120 -350 kbps actual download rate)
                        hi sir, for a past month evdo connectivity is very slow.many times below 10kbps.cdma no[protected].kindly solve this issue soon.
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                          E
                          elizabeth jacob
                          from Raia, Goa
                          Apr 29, 2009
                          Resolved
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                          Resolved

                          My mobile no: is [protected]. For the last one week, i am unable to receive sms from mob:no:[protected].The sender is getting
                          delivery report at kuwait end.but i am not receiving the sms.some times there occurs huge delay in sending sms from my number and it goes to waiting status.
                          Sometimes it is obseved that the same sms is received at the distant end several times.
                          This causes lot of inconvenience.
                          Also, I am unable to send sms to[protected].This problem is right from the day VIVA started their service at KUWAIT.
                          several times lodged complaint at bsnl helpline.but still the problem persists.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Whenever I receive a message in my mobile no. [protected] from 54000 an amount of Rs 3 is deducted from my balance. I have not subscribed for any Value added service.
                          Don't deduct my balance. Please stop deducting money from my prepaid amount for receiving such message.

                          Please return/refund my amount deducted by BSNL for the same. I request You to take Immediate action, I don't need any service except making, receiving call & sms. Many time I call the No. 155223 But No responsible and deactivate SMS

                          Please reply my email ID : [protected]@gmail.com

                          Thanking You,
                          K . Vaidyanathan
                          [protected]
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                          2 found this helpful
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                            M
                            mohit gokhroo
                            from Jaipur, Rajasthan
                            Apr 29, 2009
                            Resolved
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                            Resolved

                            sir,

                            PROBLEM NO 1

                            i had taken a new sim of Rs 20 form BSNL on date 12.01.2009
                            according to a new scheme that was running then there in rajasthan
                            circle where there was a scheme to give 75 Rs on the first recharge of
                            56Rs which I did on date 22.01.2009.

                            but I didn’t got the amount on 1st recharge on 22nd of the January o9

                            I began to lodge the complains with the customer care center of bsnl
                            and till 26th of feb I have had my 8th complain lodged and was still
                            seeking the answer of the 1st one!!!

                            Regarding this problem I had also contacted the customer care center
                            twice but the officer SDE present there said to me to wait 3 days at
                            my 1st meet and said that “YOU WILL GET THE AMOUNT IN 3 DAYS ”
                            there after that I waited 7 days with no result and again contacted
                            him but then he gave 15 days time and still I have not received the
                            amount back in my account …well for this rather getting 25 back I have
                            lost a bit more than 25 but I want to let you know that what the
                            companies are doing with customers …..

                            so after these all problems I have faced for 2 months I have now
                            decided to move the matter to trai and this is my last hope to get my
                            LEGITIMATE amount back because lodging lots of complains meeting
                            customer care center Physically is not making any move ….still I want
                            to say that if they happen to do it with a person like me what they
                            will be doing with general rural persons????

                            Details of the problem.
                            PURCHSE DATE OF SIM 12.01.2009
                            NO ALLOTED [protected]
                            1st recharge date 22.01.2009
                            (on 56 recharge I got only 49.82 rather 75 as given in scheme)

                            Complaints details 26.02.09 My 8th complain no B[protected]
                            2.02.09 My 7th complain no B[protected]
                            19.02.09 My 6th complain noB[protected]
                            12.02.09 My 5th complain no B[protected]
                            23.01.09 My 2th complain no A[protected]

                            PROBLEM NO 2
                            now when i recharged with the special tarif voucher of 230 rs (an unlimited GPRS pack) on 4th of the month they claimed to give facility of surfing withour any problem till 30 days
                            but
                            but

                            only after 20 days they take off my service and till now it has been 10 days for which i am unable to surf the internet and for that surfing i am losing my money HEAVILY and many important tasks are held up... there seems to be a cheat with me from BSNL side and moreover when contacted personaly many a times (LEAVING OUR PERSONAL WORKS @ CUSTOMER CARE AND CCN OFFICE )
                            still we are receiving no +ve response for our LEGITIMATE SERVICE!!!


                            Hope that my problem will be addressed soon I I will be let known
                            exactly what going of my complaint.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Sir
                            I have a landline conection from last 16 years, But now i want to disconect this conection because my telephone was dad on 5 may 2009 i complan for this on local exchange on 8 May 2009 the complan was registrd on 20 th number of complan ragister. But till today nobody has come to chack my telephon conection. I am going to consumer court for this irregularity. I have a broadband conection on this number.
                            So pls take some action for this.
                            my tetepho number's is[protected]Mansukhlal Porwal, sadar Bazar Pratapgarh, distt. Pratapgarh state rajasthan)
                            महोदय मै कन्हैयालाल रैगेर {ग्राम- गुदलिया } बांदीकुई का रहने वाला हूँ मने दिनांक २५-१०-२००४ को गुदलिया एक्सचेंज से नए टेलीफोन कनेक्शन के लिए उप मंडल अधिकारी {तार} बांदीकुई आफिस में आवेदन किया था इसके लिए मुझे डिमांड नोटिस उसी दिन जरी करदिया गया था जिसके मिलने पर मैंने बतौर मांग पत्र संख्या [P2/GDL/04-05/66] के संधर्भ में Rs 500/ डाकघर {मण्डी-बांदीकुई} में दिनांक[protected] को जमा करवा दिया था! तब मुझे बोला गया था की आपका प्रतीक्षा सूचि में नम्बर है वर्ष 2007-08 में मेरे से बाद में जिन लोगो ने आवेदन किया था उन लोगो के नए फोन लग गए ? तो मने बी एस एन एल के बांदीकुई कार्यालय में पता किया {SDO-TELEGRAF} बांदीकुई ने मुझे बताया की आपकी फाइल खो गयी है . हम कुछ नहीं कर सकते है जबकि मेरे पास मांग पत्र की एक कॉपी[SDOT-TELEGRAF] की मोहर लगी हुई है . और जमा कराये गए RS500/की रशीद भी मेरे पास उपलब्ध है .महोदय ! इस फ़ोन के चक्कर में मुझे कई हजारो रुप्प्ये का नुकसान हो चूका है .अब मै क्या करू ? मुझे कोई रास्ता दिखाए !
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                              V
                              venu gopal kalangi
                              from Gidam, Chhattisgarh
                              Apr 29, 2009
                              Resolved
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                              Resolved

                              hi
                              sir
                              this is venu, from vinukonda, andhra pradesh,
                              i am useing bsnl boardband bussns plan package, unlimited download.its working very gud.
                              but package cost is 3300,
                              but another charges is 500.
                              am paing monthly 3800 or 3700
                              i asked the branch manager, her tell me this is bsnl not airtel broadband,
                              pls take the action sir
                              airtel, tataindicom, relaince broadband service's provied unlimited plans.
                              but her take charges 2000
                              vinukonda is urben area not available in airtel some ext...
                              am net speed 256 kbps.
                              this is my number[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              hi
                              sir
                              this is deepak, from haldwani, uttarakhand,
                              i am useing bsnl boardband unlimited home plan package, BB Home Combo ULF 900
                              speed i get is about 20 - 30kbps
                              once i have complained at 1504
                              PLS TAKE THE ACTION SIR

                              this is my number [protected]
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                                M
                                Monalisa Nanda
                                from Patna, Bihar
                                Apr 28, 2009
                                Resolved
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                                Resolved

                                I have sent sms for gprs settings some 20 times in 7days, recharged with Rs 99 voucher for gprs 7days back, talked to customer care(in the process i have memorized all the recent schemes)some 25 times and ever talked to GM BSNL orissa Mr U.S.Panda and his associate Mr Bibhas([protected]) as many times. Each time same reply.we will send the settings soon.If this is the attitude towards a govt.doctor who needs internet for disease surveillance etc. imagine the plight of the layman.the company should be dissolved if such attitude is shown at the highest level.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                BSNL GPRS Complaints - bsnl gprs settings not sent
                                View all BSNL GPRS complaints
                                BSNL GPRS
                                l


                                bsnl gprs settings not sent
                                I have sent sms for gprs settings some 30 times in 8days, talked to customer care(in the process i have memorized all the recent schemes)some 25 times and ever talked . Each time same reply.we will send the settings soon.Your customer care officer said me your gprs setting sending you after 2 year.
                                ihave got the sms from bsnl GPRS then i have recharged with 99 voucher for GPRS on 19/07/2009. i have talked to ur customer care in more than 100 time to get the setting. but each time same reply.we will send the settings soon. so plz consider this matter . otherwise ur service is a bad service for the customers.

                                my mobile no is [protected] & mobile model is Nokia 3110 classic.
                                Sending request to 53733 for activating GPRS on my mobile but everytime the message comes back from 53733 Unable to send request to Router and message i send to 53733 everytime making a charge of 10paise if this service is not available why don't bsnl stop messaging on 53733
                                I have sent sms for gprs settings some 30 times in 8days, talked to customer care(in the process i have memorized all the recent schemes)some 25 times and ever talked . Each time same reply.we will send the settings soon.Your customer care officer said me your gprs setting sending you after 2 year.
                                Hi

                                just go to www.bsnl.in site u will find gprs setting

                                do not depend on customer care because all of them are old person

                                and do not have complete information

                                if get also they cannot understand
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                                  B
                                  Balram Sharma
                                  from Pune, Maharashtra
                                  Apr 28, 2009
                                  Resolved
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                                  Resolved

                                  I applied for same exchange local shift for my no 25952289 on 9th april 2009, but till date no response from the department. Since then i am following to the following numbers and e mail id but no care been taken. Shif request no.91240437 . no body responding over phone when go in person they console and send the customer back committing some days for work . Numbers tried 25987171, 25987000, 5960100, 28520333, 25976789, [protected]@bsnl.co.in id of DGM . i[censored] could do something plese help.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  BSNL Chennai telephones — Phone Dead for more than 3 weeks

                                  I have booked complaint for more than 3 weeks, no one has even reposned to the complaint and the phone is still dead

                                  Phone no[protected]

                                  BSNL — Shifting of telephone not done

                                  Hi,

                                  It has been more than 20days from the day i applied for shifting of telephone.

                                  It is very urgent for me to have the phone connection at home. As I have to use broadband connection too.

                                  old phone no: 26392049
                                  work order no: 11037815
                                  This is regarding shifting of Telephone No : 24005185. We have applied for shifting of our telephone connection on 18.08.2009 from one Block to another Block in the same area at New Alipore. Till to day it has not been done. One short height man had approached our office on 25.08.2009 with a commitment to shift the same in next day, but it has not been done till today evening. You are requested to attain the job a an early date.

                                  BSNL Chennai telephones — shift the telephone to ground floor

                                  reference 110095 on 24/10/09 i give the complaint to bsnl chennai telephones that i shifted my home to ground floor because of my knee problem

                                  that i already complaint to change the internet to ground floor

                                  there is no one came till now itself.....

                                  BSNL Chennai telephones — SBI ATM debit card not accepting

                                  I wanted to pay my mobile bill using the SBI ATM Debit card . It was not possible in January this year while it was accepted earlier. My mobile number is [protected] . Let me know why and how this will be rectified.

                                  T V S R Appa Rao
                                  I applied for same exchange local shift for my no 26490085 on 28th Feb 2013, but till date no response from the department. Since then i am following to the following numbers and e mail id but no care been taken. Shift request no.not available . no body responding over phone when go in person they console and send the customer back committing some days for work . Numbers tried 25987171, 25987000, 5960100, 28520333, 25976789, [protected]@bsnl.co.in id of DGM . i[censored] could do something plese help.
                                  contact:[protected] -Poonamallee, chennai -56
                                  shifting address: no.25, second street, Srinivasa Nagar, Poonamallee-chennai -56
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                                    S
                                    SUSAN VARGHESE
                                    from Mumbai, Maharashtra
                                    Apr 27, 2009
                                    Resolved
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                                    Resolved

                                    My phone #[protected] is dead since last 15 days. There is no response at the Complaints.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    sir,
                                    my land line phone no is[protected] in this 3 no key is not working since 3 month. telephone staff is not responding properly. kindly advise them to replace new set. and also send bill in same email to us. how to get bill on email. as website indicates unvalid phone no and consumer no = 180882.
                                    kindly do needful at the earliest.
                                    regards.




                                    S.K.SHIVAHARE D-2/555 SEC .F JANKI PURAM. LUCKNOW.
                                    sir,
                                    my land line phone no is[protected] is not working since last 1 week. We are facing this problem very often. Please make sure that the problem is solve permanently .
                                    kindly do needful at the earliest.
                                    regards.
                                    Respected Sir / Madam,
                                    My land line phone no is[protected], is not working since last 2 weeks and there is no response at the Complaints.

                                    We are facing this problem very often. And one more thing pl change the telephone set immediately, coz we are facing also another problem i.e non-clear voice due to the telephone set .

                                    Please make sure that the problem is solve permanently.

                                    Kindly do needful at the earliest.

                                    Thanks & Regards

                                    SRABANTI BHAR
                                    ADD : 43/1B, Ramdulal Sarkar Street,
                                    Kolkata-700006.
                                    Tel #[protected] / [protected]
                                    my landline[protected] is out of order for 4-5 days.i am having a great incovenience for that so want it to recover within a day.kindly note my complaint and get it repair as soon as possible.
                                    MY TELEPHONE NUMBER [protected] IS NOT FUNCTIONING FROM LAST 20 DAYS ODD.
                                    KINDLY ARRANGE FORE REPAIRS.
                                    Sir,
                                    My land line phone is out of order last from 10days. The connection is OK but the receiver is not working. I can hear the person who call me but he/she did not listen my voice. This create a huge problem in my daily life. I cant do my official work and also could not contact with my relatives who is out of the state.
                                    Why this type of inconvenience happened with us. I could not use my land line but we have to pay the monthly bill. why we should pay when we are not using the service? Have you any answer?
                                    Please pay attention in this serious matter. If you do as early as possible i will be thankful to you. But if you do not do your job properly, i have to inform this to your higher authority.
                                    To

                                    The General Manager,
                                    BSNL Bangalore Telecom district
                                    Bangalore 560001

                                    Dear Sir,
                                    Sub:- telephone dead

                                    I am a BSNL telephone subscriber from couple of years. My telephone is dead from 3 months I registered complaints over phone which hardly yielded much result. The normal reply was "cable fault". My phone bearing No.[protected] and Consumer no.[protected] I have been registering complaints everyday. Please look into the matter.
                                    We would appreciate it if this situation could be resolved immediately, and a substantial rebate offered on our month’s bills.

                                    We look forward to hearing from you soon.

                                    Thanking you kindly do the needful.

                                    Regards,
                                    (Balakrishnan M)
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                                      A
                                      Anitha
                                      from Irinjalakuda, Kerala
                                      Apr 27, 2009
                                      Resolved
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                                      Resolved

                                      Hi,
                                      Our land line connection is disconnecting even though I am paying the prompt payments through ECS. Since 3 months I am facing the problems due to this disconnecting. BSNL people's services are not good at all. On the date of 16.04.2009 I booked a complaint (Docket No. is 102) and the linemen came and made repair. Again the same day night onwards the telephone has been disconnected. on the date of 17.04.2009 I repeatedly booked another complaint (Docket No. is 107).
                                      Please look into the matter
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I want to be get the good service from the telecommunication people.

                                      BSNL — DISCONNECTION EVEN PAID THROUGH ECS

                                      I HAVE OPTED FOR ECS FACILITY AND THROUGH THEY DEBIT MY ACCOUNT.EVERY YEAR MY LAND LINE AND CELL NO. WILL BE DISCONNECTED. NOW SAME PROBLEM THEY SAY NOT PAID
                                      WHEN WE OPT FOR ECS Y PROBLEM FOR PAYMENT I DONOT UNDERSTAND MY NO. LAND LINE [protected]
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