Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 726

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahesh Keniya
from Pappinisseri, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL RBT

Respected sir,

I have downloaded BSNL RBT (code is 117278) on 22 April evening thru my bsnl net accout and same was deduct RBT charges from my a/c on dated 23 April 25, 2009 05:00 hrs, and receive conform message, Since I didn't get the above RBT tune...

Also I called BSNL customer care on several time for above matter but not receive correct answer and till time not solve this problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
28 Comments
Report
Copy
M
Mr. B.G.Baliga
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone bill delay

[protected]@bsnl.co.in <[protected]@bsnl.co.in>

PLEASE FORWARD AS THE ADDRESS GIVEN IN THE BILL IS REJECTING E-MAILS

[protected]

From
Mr. B.G.Baliga,
'Abhishek'
TC 2/1449 Pallath Lane West,
Punkunnam,
THRISSUR-680002

To

BSNL
Billing Delays

Dear Sirs,

Sub: My Mob. No.[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
P.S.SURESH
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection disconnects regularly

For the past one month i am faceing permanent problem with BSNL broad band.
I am not able to browse even for one miniute
Please attend the same as early as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
O
Olvin Sohanlal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service maintenance of Line mans

I have a bsnl telephone with broadband facility.But inspite of several reminders to the authority people.Nothing has been worked out....
Helpful
1 other people found this review helpful
1 found this helpful
9 Comments
Report
Copy
V
vaibhav sharma
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Portal Id And Password

I have the bsnl dataone connection for about 6 months.
i have the 500C plan in which we got 1.5 GB of data for downloading and extra charges are applied on further downloading.
Yesterday, one of my friend told me that we can use BSNL portal to view our usage by typing portal id and password, when I asked him that how this id and password are obtained, he told me that these are provided at the time when the modem is installed,...
Helpful
Be the first one to find this review helpful
Found this helpful?
23 Comments
Report
Copy
A
anil
from Panipat, Haryana
Report
Copy

not getting mobile phone network inside my home

Sir,
I am having a prepaid bsnl mobile phone connection from the last 4-5 years on the name of ANIL SHARMA bearing number[protected]. I am having too much network problem at home i.e. when I am at home my mobile shows no network. Neither do i recieve any phone call nor do i can make any phole calls. As i am running my own coaching centre for which I will have to give an adv. in the news paper but because of having network problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
Sibi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Coverage in ITPL, Bangalore

Hi Everyone,
I have taken BSNL Post paid connection on last month, It was good until i was relocated to another office ITPL. When i enter the office my singal will go off and when i came out it will take 5 min to find the tower and then it will resume. It means that 9 AM - 9 PM, i no need to carry the mobile, This is realy sucks me. In my mobile always show Searching when i was in the office. I am not getting any calls or message...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chetan Dalvi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper Bills

My telephone number is[protected]. I have applied for BSNL dataone connection last year and got the same installed last month only. My first bill was totally incorrect, I have applied for unlimited plan of Rs.750/- but they have activated wrong plan due to which i was over charged for downloading. I have been to BSNL Ulhasnagar office personally and met some official there. I dndt got any refund and was advised to pay the bill and got the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
n.rakshiye
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor service

I am Nitin Rakshiye, from Sanjay Nagar, Mul Road, Chandrapur (Maharashtra).I have a BSNL landline[protected] in my home and I had applied for the broadband from last 1 month.I had paid the deposit for broadband modem and i got the modem.The problem for me is that from the last1 month BSNL had not started the connection of my home and they had sent a internet bill.I went to meet with the General Manager regarding this issue but he is the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sardar Hussain
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WLL applied but don't connection

DEAR OFFICERS,

I APPLIED A CONNECTION FOR WLL DEMAND NOTE RECEIPT NO.0145602 DATED 31.03.09 WUPMRD[protected]N121584

TWO PERSONS FROM OFFICE CAME ON 08.04.09 TO ENQUIRY AND TOLD US THEY ARE GIVING ME OUR
WALKY AND CONNECTION. BUT THEY WANTED SOME EXTRA MONEY, I DID NOT PAY EXTRA MONEY.
THEY TOLD ME THEY WILL GIVE CONNECTION TOMORROW, BUT UPTO NOW 22 DAYS PASS YET
WE DID NOT GET CONNECTION.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
surinder kumar
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone is dead more than 6 months

sir,

my name is surinder kumar my landline telephone whose number is [protected] is dead from more than 6 months .for this i have face many problems....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sudeep C Dwary
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in phone transfer

Its almost 3 weeks since I submitted a written application to BSNL (in Jaynagar 7th Block Commercial office) for transferring my landline (from J P Nagar 2nd Phase to Arekere, Bangalore). Despite reminding them so many times I am still waiting for transfer to happen. Reason for delay quoted to me was that they had lost my application from the file. This is shocking. Company must understand the problems caused to the customer due to the inefficiency...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RAJESH K K P
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False billing-complaint settled-thanks

Respected sir,
Today, i have submitted a complaint in connection with BSNL Landline false bill dated 5/4/09 for the months 2/2009 & 3/2009. After several attempts, I could get into touch with [protected], their billing office and furnish the details .They admitted my complaint and remarked that the excess rental will be omitted and a new bill will be issued to me from payyanur.
In this ground, I here by request to withdraw...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
M.K.VEDACHALAM
from Bengaluru, Karnataka
Report
Copy

UNSUBSCRIBE IS ACCEPTED

sir,

I own bsnl prepaid connection no [protected]. I get jokes from 55500 and cricket news from 5550015 for which I have not subscribed, but they are deducting money from my account. I tried to send unsubscribe sms but it was not accepted.Please do the needful

By
M.K.VEDACHSLSM...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
RAJESH K K P
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty/careless billing

Sir,
The land phone No:[protected] ( Consumer No:3356748)in the name of my father (AK Chindapoduval, an aged and illiterate man) is under plan-600 and paid up to 31/05/2009 on 16/06/08, with 30 free calls /month.
But in Bill No:86282703 Dt . 05/04/2009, They have added a fixed monthly charge of Rs.220/- !! Since I came at my home, this mistake was noticed, other wise that old man will be cheated.
On this very day I tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
J. Ravish Shastri
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding Activation of ACT 9 Plane

i sent the massage of ACT 9 on 7th April at 6:03PM . but i am unable to get this service which is provided by the bsnl. i called many times to customer care officers to intimate regarding this problem.each time they said there are some technical problems. 7 to 21 of april, during this time of span i hava lodged the 20 to 25 comlaints to costomer care office by calling them. each time they assuared me that they will solve my problem in next...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
asokanvvr
from Tiruchirappalli, Tamil Nadu
Report
Copy

signal very weak

I am in the middle of the Pudukkottai Town. BSNL headquarters is only 100 meters from me. All banks
and companies and browsing centers are around the four major streets. East, West, North and South main
streets. I am in the middle of these four street. But the BSNL is not giving sufficient servers for this area. They connect more connections more than its capacity. Result: signal is very weak. Even after
many complaints...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikas32
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor service of broadband & telephone service

i am presently using bsnl broadband with landline phone no. [protected](kolkata).i am facing these big problems:--
(1)the broadband link fails so frequently (2-3 times in a minute).
(2)the sound is not clear when using landline phone.it is full of noise.
(3)the network is so much congested that for making a std call i have to dial at least 7 to 10 times.
now bsnl is launching 3g network but not providing satisfiction...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
P
PARTHA SARATHI GOSWAMI
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS NOT CONNECTED WITH PC

Dear Sir,
This is Mr. P S Goswami a prepaid mobile customer for last four years. Recently I am facing a problem regarding internet connectivity. I use Rs.152 GPRS scheme and get net access in ti my PC through mobile. But from 5 April, 2009 I am not getting the service due to might be some technical problem. I made a complaint to customer care and got docket no3577240 but no positive response I have got so far. Repeatedly I made another...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
K
Karthick
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Overbilling

Sir, I'm using the BSNL Home 500C plan for the past 8 months. It has been good so far. I didn't found much problems with it. Last month my phone become dead. I wasn't able to use my phone and internet for 10 days. So, my free calls and internet usage become waste. After that it has been rectified. But, when I received the bill it shows Rs. 619/- its nearly Rs. 60/- extra from the regular bill amount. Actually we suffered for...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy