Bharat Sanchar Nigam [BSNL] Complaints & Reviews

In the month October 2008 I received a sms from BSNL declearing festive DIWALI offer that is free unlimited download on broadband will be available in the month of Novembar 2008(Please note that no condition apply msg mentioned in the sms). Again another sms came fron BSNL stating that free offer download is for 2GB instead of 1GB for the mentioned month for 250 usage plane and the same also confirmed by the call center executive of BSNL...

I have transfer Rs.1122/-C-Top from [protected] to [protected] on 12/10/08 at 16.02, Ref. No.[protected], But it give only 80/-Talk Time & 6 month Validity.But At that time their is scheme of Rs.1100/-talk time & 1 year Validity.I give written Complaint to BTI-2 Franchise from where I activate this C-Top Sim, They say we forward this problem to BSNL, But till date there is no reply.So Ur requested please, Do needful & make adjustment...

Sir i am under mahisghote, new town, kolkata, W B tower. some days ago I can access GPRS but now I cant .Mobile settings are ok.
please reply quickly.....

I have two complaints:
1. I cant check the current usage. when i am trying to enter the usage checking sit www.dataone.in and entering my username and password the result is blank and shows a comment "no usage records". this is a problem that many of my friends too having and the thing is that i noticed it is not possible to check the usage details at the starting and ending of a month.
2. I am losting my connectivity...

My Cell Phone No. [protected]. Without our concurrence of cricket SMS subscription amount Rs. 15.00 has been deducted for every month from my source. I do't want to continue the cricket SMS. Please remove the Cricket SMS and kindly confirm my e.mail ID.

Thanking you,

P. SENTHILKUMAR...

Respected Sir,

My number[protected]
on 1 December 2008, I write an application to chage my bsnl broadband plan from 125 home to 500C plan. after 16 days that 17 dec 2008 I confirm by phone for that. BSNL Commercial Officer assured me that the plan had change to 500C. and they told me you can use night unlimited, after that i start my downloading after 4 am and close before 8 am.
But after one months i receive...

how do I check my internet usage amount on the websit bbsrvice.bsnl.in?

Kindly reply ASAP....

Sir,
I had a problem in my broadband connection. Then I made a call to 1500 to lodge a complaint but answer is that we have noted down your complaint and will work on that. But of no use. No person has came to rectify the problem but the monthly rental bill had out in time. Is this the way of behaving.Even when i got connection since i not received any phone bill.
Now, i am planning to disconnect the bsnl broadband and shifting...

i have also same problem

I availed 56505, 59595, 56789 SMS service on my mobile which is chargable. Now I want to deactivate this service. Service is still not deactivated even if I requetsed for by sending SMS in prescribed format......

dear sir/madam,
i have paid rs.100 through my icici bank account via internet for recharging my prepaid mobile on 13/1/2009. it was my mistake that recharge amount of 112 was needed. but payment has made successful and my amount of rs.100 is blocked without recharging my prepaid mobile([protected]).
pl guide me and resolve my problem.
regards-
ajeet mohan tari...

Ref: Consumer No. [protected]
Telephone No. 22663170

Hi,
I am having connectivity issue for the past two weeks of time. Even I made a complaint thro' 198 but there is no response. There is no one to pick the call when we are calling the helpdesk No: 1500.
It is really poor service from the india's biggest network service provider (BSNL). I am really felling very bad to be a BSNL customer. Kindly...

I have got BSNL broadband connection through my phone no 27665167 and i am using broad band connction for my personal and official work through broadband. I can get the internet connection with the correct manner but i could not able to access my official VPN connection from BSNL broadband.

kindly check the setting in the broadband to access the VPN(Virtual Private Network).

thanking you,

s mohanasundaram...

Dear sir,

I am not recieving my WLL BSNL bill from last 4 months.

Phone No.:[protected]
Exchange : Mahesh Park, Nalasopara ( Kalyan SSA)

Thanks & Regards,
Satish Dubey
[protected]...

I am Gopal, my mobile no .[protected], and my complaint is about blocked my mobiles incoming calls.I made complaint on 13 jan 2009 at 1pm.And geneally it takes 24hours to solves the problem.but still after 50 hours completed it unsolved.
I made 4days late payments for december month, that time my outgoing is blocked.Then i gave all the details of payments and my outgoing is started afterword.But suddenly on 12th jan 2009 they blocked...

I have got a message to subscribe service of breaking news (free for 7 days) from 55888.
After 7 days it is automatically renewed and Rs. 15/- charged...
So plz tell me how to unsubscribe this service......

Sir, I am consumer of BSNL dataone broadband under the scheme 750 ul+ where for broadband usage bill value should not be greater than RS 750/-. In sept08 to oct 08 my bill was raised to Rs 906/- but my shoppe(shoppe codeBSSCT BKP007) assured that entire amount had to be paid but it will be adjusted in next bill .Instead of adjustement nov to dec bill was raised to the extent of Rs 5725/-

what should I do now.please response...

I have a BSNL student Sim [protected]. I purchased this SIM and got it activated on OCT 16 2008. The Sim worked fine just for a few days and then later I started having problems with sending messages. I was able to receive incoming messages but no outgoing messages. Sometimes during the day when I try to send a message the recepient receives the message after a delay of 6-12 hrs sometimes even 24 hrs.

When I called BSNL...

I want to detail bill last 6 months mobile no. [protected]...

[protected] This is my mobile number please cancell my caller tune permanantly.

BSNL SERVICES IS VERY POOR, PL IMPROVE....

Dear sir
Today at 05.00pm my BSNL MOBILE pre-paid card has been blocked .
the sim card no. is[protected] Plz send PUK no. on my e-mail [protected]@yahoo.co.in
as early as possible send me PUK no....