Respected Sir,
My number[protected]
on 1 December 2008, I write an application to chage my bsnl broadband plan from 125 home to 500C plan. after 16 days that 17 dec 2008 I confirm by phone for that. BSNL Commercial Officer assured me that the plan had change to 500C. and they told me you can use night unlimited, after that i start my downloading after 4 am and close before 8 am.
But after one months i receive the bill of Rs 4942.00 . it's really huge for me.
I am really depressed,
Now bsnl say according to the rules plan will change from the next months for the application. but commercial officer can't tell me all about this and they misguide me,
on the other hand Reliance, Connect set a credit limit of bill for example reliance set a credit limit of Rs 2500 for Bill, Is there is no Limit for BSNL.
It's really impossible for me to pay that amount.
Someone plz see me the right way.
--
Thank You
Saheb Das
([protected])
Aug 14, 2020
Complaint marked as Resolved
myself punita shah, i was using bsnl broadband internet service at my cousin's place in surat. i got connection from karimabad office of bsnl at ghoddod road, surat. i started to use it from september and i wanted to disconect the internet in december. I gave the application to cancle my internet connection from phone no.[protected]. We returned them wi - fi modem which was taken on rent of 90 rs./month. Now the problem is even on today (on 11th february) they have not cancled the internet connection and giving bill of more than 2000 rs. of internet usage...!!! it is radiculas. they are not ready to cancle our connection and still had taken the modem back and giving us bill. if we dont have modem then how can we connect the net? if they have any technical problem from server side, they should make inquiry of both server as well as our home. this is the high of careless customer service.
They say that you must pay our bill then only can go to the consumer court...This is the worst and third class internet service of india. shame on them...
from : Miss Punita Shah,
Software Developer.