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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 746

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P
PARAMJIT SINGH SAGGI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNABLE TO OPEN bbservices.bsnl.in site for usage check

I am unable to see my usage detail as the site "bbservices.bsnl.in" is not opening. please do the needful....
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Arun Singh Advocate
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inducing to deposit fake bills

Hello
I am consumer of broadband Internet connection with phone No.[protected]. My connection is under the home UL900 Plan which is at this time chargeable Rs750 Per Month. Under my scheme a rebate of 20% was flshed on entire bill up to six months as it was applied on 30th of Oct.08. To day when I approached to your Account Officer Shri R.K.Gupta posted at Rae Bareli, he orally stated that you have to pay Rs 1200 for the Month of...
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Complainant8033481
from Chennai, Tamil Nadu
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Hallicunating Broadband Connection

I have a 256kbps connection for the past 6 months, Last month(December) & this month (Jan 09) I had a terrible time with the service providers. The broadband connection was not available for about 11 days in Dec and finally when it come up, it was sort of a Hallicunated Net connection, 5min i could surf and the next 15min the signals were all dead!! incomplete downloads, slow speed (less than 10kb) and all that the BSNL complain board...
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Bhaskar.B
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue of duplicate SIM

I lost my cell phone with the SIM on today 12th Jan 2009 at 9.15AM on the way to my office at Bangalore Kindly block the SIM and issue duplicate the same
Details:

Mobile No. +91 [protected]
Owner Name: Bhaskar.B
Balance available : Rs 6/
SIM Activated date : 09/12/2008...
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Complainant7056097
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care no is not reachable every time

when i am trying to call BSNL customer care no it is not reachable every time or it showing netwirk busy every time, My cell no is [protected]....
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sanjay_garg
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong and excess changes in bill

Telephone No : 25581939 Consumer No : [protected]

I was changed wrongly in month of April 2008 for which I am keep on making mails to their "Pubilc Grievances Cell" (they do not call it "customer grievance cell" as they don't like to treat customers in the right prospective)

I am sending mails after mails to them, and got few assurance like please await matter is under investigation,...
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V
Vinay Belagali
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No Broadband connection after 4 weeks

Hi,

I had applied for BSNL Landline and Broadband connection 6 weeks Back. I got the land line connection within 2 weeks, after roaming to thier office several times, they are not providing the broadband connection even the workorder is generated.
I have been following up with these people, but nobody is giving proper response. All the requests and complaints have never been answered properly

Phno:[protected]br...
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A
atiqur rahman
from Bengaluru, Karnataka
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very slow downloading speed

I have bsnl dataone 750plan i cant get more than 30kbps ......
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M
mohammad ramjan
from Khanna, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusal of a new connection

To,
THE DIRECTOR,
BHARAT SANCHAR NIGAM LIMITED,
LUDHIANA (PUNJAB).
SUBJECT:-Refuse by authority of rural exchange to issue new add on connection ( based on landline connection).

Dear Sir,
I am Rafik Mohammad s/o sh. Pir Baksh, V+P.O. Pohir, disst & tehs. Ludhina, (PUNJAB). I request to you that, i applied for add on connection on my landline telephone on date[protected] and on...
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S
Shaheen Mohammad
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Can't send sms..

We, the BSNL Prepaid customers under Students Suvidha plan are not able to send sms and the problem occur occationally in many days in a week and persist for more than a day. The customer care guys have no clue about the matter. The always says "NETWORK PROBLEM". We bought the connection mainly because of its attractive sms offer. Kindly consider this problem with immediate effect...
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Alok Kumar Gope
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Breach of Contract

As you all know that BSNL has provided a free post paid cellone connection to the all landline holder under the scheme called "Manik Jod" which is totally rent free. I had also taken and registered under that scheme when it first came into effect but now after almost one year, I received a message that manik jod customer will be charged Rs 40 as a rental every month from 07.01.2009, which according to me is a total breach of contract...
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Rohit Rishi
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cannot check my broadband usage

I am getting my user name/password as invalid although I have typed it correctly.my usage is not being displayed...PLEASE HELP ME...
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MAJOR MRIDUL M NAIR
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF SECURITY DEPOSIT:MOBILE NO. 9419174061

1. It is submitted that BSNL mobile no. [protected] (Unique ID No.[protected] in the name of Major Mridul M Nair of this unit was disconnected and final bill for an amount of Rs.1614/- paid at your office at Rajouri, Jammu & Kashmir on 23 Jun 08 vide BSNL CELLONE JAMMU TELECOM DISTRICT RECEIPT NO. 0706062.

2. The SIM card was deposited on 23 Jun 08 while the final bill was cleared. However, no record/receipt to the same was...
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Hari Prasad Sharma
from Jaipur, Rajasthan
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non activation of SIM

I had applied for conversion of my postpaid mobile no. [protected] to that of prepaid on 02.01.2009 at BSNL customer care centre Jaipur and was assured that this will be done within 24 hours.I was given a new SIM after taking back the existing one but sorry to mention that the new SIM has not been activated till now despite my repeated visits and complaints to the BSNL authorities....
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Vidyasagar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS Activation and setting for Motorola W270

I have already lodged 3 complains through call and now BSNL customer care have barred my call i.e i am not able to lodge a complain about my GPRS Activation and Setting for my mobile make motorola and model W270. my complain nos are A[protected], A[protected], G[protected]
now i want a quick action on this otherwise i am going to mail PEHREDAR On CNBC Awaz for your kind information about your responce.


Yoursbr...
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Anand M K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Telephone Disconnected

I had changed by house from Kaderanapalaya to Ayyapanagar in August, so I applied for change of telephone along with Broadband facility on August 15th 2008. Till November I was not given connection. In Nov 2008 I got connection for only land line. however in Dec I got bill for Broadband. I had complained regarding this to the AE Mr. Sukumaran, and by so much of preciving I got the bill cancelled as I din't get the get the broadband connection....
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Radhakrishna V Bhat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone Dead

Dear sir,

I am also resident of Virar West having BSNL telephone connection bearing no 2505258. My phone is out of order for the past one month. In fact it is more than a month because it was working for a week after being out of order for 8-10-days.

I waited for one week before placing complaint on 24.12.08 vide docket no 1736.


There are many phones out of order since long in our Suman...
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Sooraj K Nair
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL- Delay in shifting

BSNL,

I have requested for shifting my telephone from Brookefields to Kasavanahalli on 18/11/2008. Its been more than one and a half month now and Ihave not yet got the phone shifted. As per the commercial office in Koramangala the new Phone #[protected] has been alloted on Nov 27th itself.

I never find any official in the Kasavanahalli office. When ever I find someone I get a standard answer that my connection...
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shivshankar mule
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill paid online but still bsnl says not received

hello,
I have paid bsnl landlines bill using online bill pay facility from bsnl portal.
money is deducted from my bank account but bsnl portal shows status as initiated only.
i am receiving calls from bsnl office that pay the bill otherwise they will cut the connection.
request you please let me customer care number of BSNL.

Regards
Shiv mule...
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R.VIJAYAKUMAR
from Thiruvananthapuram, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting SMS after DND Registering

I have registered Start DND with BSNL > My Number is [protected]. But getting unwanted SMS as advertisements Kindly request you to take step to stop this...
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