Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have a BSNL student Sim [protected]. I purchased this SIM and got it activated on OCT 16 2008. The Sim worked fine just for a few days and then later I started having problems with sending messages. I was able to receive incoming messages but no outgoing messages. Sometimes during the day when I try to send a message the recepient receives the message after a delay of 6-12 hrs sometimes even 24 hrs.

When I called BSNL Customer Care I realised that this is the worst service someone can ever give. I realised that buying a product from BSNL was a big mistake. They have a careless atttitude towards the customers and do not care about the problems. They dont knw how to troubleshoot an issue.

Everytime I call them regarding the problem they say its a server issue which wil be rectified in 24-48 hrs .. but that never happens. I even spoke to some of the FLOOR SUPERVISORS who also do not know what to do regarding the problem.

My first complaint was registered and after a month of going back and forth and calling the customer care they told me that it was not a BSNL issue and its Airtel and other service providers problem. I could not believe the answer they gave me. After almost a month they point fingers at others.

I even contacted Airtel customer care and they confirmed that there is no problem from their side either. I had even given complaints on the BSNL customer website but of no use. The next one of the representative would just call the next day and the issue is resolved and there is no problem from their side.

On 12/1/2009 I registered my second complaint . Complaint No : 238369 and they informed that the issue will be resolved again in 48 hrs .. But nothing so far. I am still facing the same problem.

Can someone do something in this regard Or am I just wasting my time ???

I want to detail bill last 6 months mobile no. [protected]

[protected] This is my mobile number please cancell my caller tune permanantly.

BSNL SERVICES IS VERY POOR, PL IMPROVE.

Dear sir
Today at 05.00pm my BSNL MOBILE pre-paid card has been blocked .
the sim card no. is[protected] Plz send PUK no. on my e-mail [protected]@yahoo.co.in
as early as possible send me PUK no.

I am unable to see my usage detail as the site "bbservices.bsnl.in" is not opening. please do the needful.

Hello
I am consumer of broadband Internet connection with phone No.[protected]. My connection is under the home UL900 Plan which is at this time chargeable Rs750 Per Month. Under my scheme a rebate of 20% was flshed on entire bill up to six months as it was applied on 30th of Oct.08. To day when I approached to your Account Officer Shri R.K.Gupta posted at Rae Bareli, he orally stated that you have to pay Rs 1200 for the Month of Dec.08. At this when Iasked that it is unlimited home plan and maximum Bill is chargeable Rs.750 deducting with 20%, then he replied that BSNL is now not under the controle of Government. This has become a private business shop and you have to deposit such amount what I ask other wise your services shall orderd to be disconnected. This practice of your official is highly condemnable and all creating a mockery of a reputed concern in general public.
In such behaviour of your official, I have been much shocked. I reqest that appropriate action be taken against such public servant. If asked I may provide many documentary evidence against fake bills, which were rectified after great efforts. As I felt that each month fake bills are furnished and all the time consumer have to go before high officials for correction of bills.which all creating many hardship. Such officials are lowering the credibility of your deparment. If such attitute will be continued I may be compel to get it disconnected.