Bharat Sanchar Nigam [BSNL] Complaints & Reviews

SIR,
I am unable to check my account ussage of internet since internet connection had given to me . I had made often complaints on THIRUVENGADU EXCHANGE. my phone no. is[protected] Please look into the matter as early as possible
yours thanksfully,

P.ELANGOVAN,
POOMBUHAR...

sir, i m old customer of bsnl and my number is [protected], at the dated[protected] at night time my balance of 370/- rupees has automotically lapse and balance become zero, after this at the date[protected] i registered complaint and after this i registered various complaint at the customer care and bsnl office of mathura but till now there is no response or call back, no body responsing me & nobody is answering about this, i registered...

Dear Sir,

I tried calling customer care many times, but no use. I want to deactivate circket alerts. Plz help me and deactivate my cricket alerts my mobile No. is [protected] BSNL Prepaid.

Plz help me...

Dear sir,

The bsnl account management site from where the broadband usage is seen could not be viewed usage details from last thee days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,

Pravin Patil
[protected]br...

DEad Telephone
My telephone number[protected] is lying dead for about two years but bsnl, bihar circle is not taking any action to rectify the problem. Actually we paid all bills on time till the phone was working.The disconnection is due to damage of cables. Now we should be given top priority to correct the disconnection.Please just don't display the complaint but do something positive......

I have BSNL cellone prepaid sim with No: [protected] and the same I am using from past few years. Now the same has not permitting any outgoing calls. When ever i dial any no. i am getting the recored voice stating that all the out goings call are debarred. Although I had paid all the bills, but service is not getting activated from past 3-4 days....

respected sir,

we had shifted to motera and we demanded for new connection of BSNL landline on 13/04/2009. our demand number is N972559. we had paid deposit 500 Rs/- and 1324 Rs/- annual charge on same date. but till now we do not get our landline phone device. we talked to a member of BSNL company but he did not take any action. they advertise that u will get quickly BSNL landline device but actually it is not happen. br...

sir,
i am a user of bsnl broadband connection.i took home 250 plan for using internet connection.Because it's usage is limited to 1GB.I need to know whether my usage overcrossed the limit.After knowing my usage details only i could further use internet.please help me ...i hope that the problem will be solved soon...
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thankyou...

not showing usages detail of this month and previous month....

Sir,
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL....

You claim to provide a download speed of 10mb, but I never got speed more than 2mb or less for the last several months, that too after loacal complaints and your staff responses. Is there any hope for your clients that you would improve yourf performance and customer satisfaction? Or is it that you just don't care because yours is another irresponsible PSU?...

Hi

I had requested for a shift in my phone connection from Ulsoor to GM Playa. I submitted the application form in the prescribed form on 5th of April'2008.and 11th April' 2008 the work order is been issues When ever, I call 1500, I am told to contact the following people with the number given below.

[protected] : Officer
[protected] Area Manager
[protected] General Manager
25212400...

Hello, I'm Yogesh Gode, from Ramtek, Dist: Nagpur.
I enrolled for 'BSNL DataOne - Unlimited 750' plan on 3rd December, 2008.
But, BSNL provided my Modem/ADSL Router on 20th Dec, 2008 and said that my service has been started from the same day means from 20th Dec., 2008. But, in reality my service started on 24th Dec., 2008. Till this date there was an "Error 691: Access denied because the username and/or...

Dear Sir,
This is regarding downloading of BSNL caller Tune. I got my BSNL caller tune
namely [Hashinuhana, a bengali song (album-Fossils & artist-
Fossils)]downloaded from Internet on my prepaid mobile phone number
[protected] on 15.12.2008. Immediately I got a message on my mobile that 'your BSNL Tune
has been downloaded successfully' & an amount of Rs.20/- was deducted from my
account,...

I have subscribed to NEWS service of bsnl through 55888. which says that its free for 1 week, but I have cum to know tht aftr one week money is charged Rs 30/ for one month without my consent for renewal or even informing. So I please want to cancel this service. What method should i use to unsubscribe this service
please arrange for grevience redressal authority on 24365.already the protest is registered on 55888 by reply message...

I HAVE BUYED WIRELESS CABLE OF BSNL HUAWEI EC325 TO ACCESS TO THE INTERNET IN HALDWANI. I BOUGHT IT FOR RS.4600 AND WE WERE EXPECTING SPEED UP TO 144mbps BUT SADLY IT HAS NOT GIVEN GOOD RESPONSE SO I WOULD REQUEST BSNL COMPANY OF HALDWANI TO PLEASE CHECK INTO THIS MATTER AND PLEASE INCREASE THE SPEED SO THAT WE MAY BE ANLE TO SURF AND DOWNLOAD INFORMATION MORE ENTHUSTIACALLY IN YHE NET...

Complaint registered on 31 Dec 2008 morning around 9.0 AM docket # 1052.
No action taken till evening.
Another complaint registered docket # 1085.
No action till this moment i.e 01 Jan 2009, 4.15 PM.

Regards.

Arun Dhar...

I have bsnl landline number [protected] yamuna nagar, haryana..last year i activate bsnl broadband plan-250 home plan in which 1 gb downloading must free.i pay full year payment of broadband rs 2500.when i give application.after 3 month i recieve bill which included rs 250 which i already paid to bsnl.i go to account office they check my account and did deduction of rs 250 +tax on it.they say from next month u will not suffer this problem.on...

Sir,

My sim number (Cellone prepaid) is [protected], location-Chengannur, Dist Aleppey, Kerala.

My complaint is that the GPRS signal is not permanent. It comes and goes. I always keep my balance above Rs.500/-
On discussions with CCOs, they donot give any clear solutions and hesitate to take the complaints upwards, which made me complain this way.

I hope the needful may be done.
br...

To The Manager icici bank
Last month my bsnl bill of Rs. 629/- was not paid by you, the telephone line was disconnected. I went BSNL office at Hyd. and paid the amount of Nov. & Dec. Yesterday i received the message that u have suc. pro. my bill of Rs.629 due 0n[protected]. Hence i request u kindly not process the bill for Jan.
Pl. cancel all my bill payment from jan. 2009.
David Rabi Selvan C.Card No. 4477 4745...