Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Accounts Officer
BSNL
Tarnaka
Hyderabad
Andhra Pradesh

Dear Sir/Madam,


Subject : Kindly adjust the excess amount (Rs 2946) paid using portal in the current and coming bills.

Due to technical difficulties while making payments using BSNL portal website http://portal.bsnl.in, I performed 3 payments transactions over the portal for the Bill No : T[protected]...

we are facing of link error problem now a days(link gets disconnected during using of internate) so pl. depute your person asap.
My.telephone no:[protected]...

Incoming call not work...

Hi,

When I login to BSNL portal (http://portal.bsnl.in/) and view outstanding bill for registered postpaid cellone connection and try to pay bill online, the site does not redirect me to a proper page. I think it should display list of banks with an option to make payment but it just does not display anything useful or displays an error sometime.

Regards,
Ekta Shukla
http://www.linkedin.com/in/ektashukla...

dEAR SIRS

I HAVE LAUNCHED A COMPLAINT REGARDING MY BROAD BAND CONNECTION WITH BANGLORE PUBLIC GRAVIANCE BUT ALL IN VAIN

MY NO IS[protected] AURANGABAD MAHARASHTRA INDIA

AFTER EMAIL TO PUBLIC GRAVIANCE ALL OF A SUDDEN THE
AURANGABAD EXCHANGE PEOPLE CALLED ME AND TOLD ME THAT YOUR LOGIN ID CREATED. THE PERSON WHOM THEY EMPLYED FOR CONNECTION ARRIVED AT MY PLACE ON 09-6-08 AND INSTALLED...

A suggestion to bsnl officials::
The logo bsnl hangs at all its centers that " constumers must be treated good" must be first taught to its own staff who interact with costumers. Yesterday i went to bsnl service center( mother dairy road, yelahanka) to pay my telephone bill. There was a problem with the DD and 3 of the Lady staff were utterly rude and unco-operative. If a person is not responsible for certain job they should...

This message is regarding non proper service of BSNL land line phone number “[protected] “, which is being placed in Kannur district under Vaniyapara telephone exchange.
For last two years we are having cross line conversation while we use land line phone. Now days we have some issue with the connection cable and the telephone instrument. We are not getting a proper customer care from your local exchange. 3 of our family...

Sir,
I applied for Broadband connection on 24th may08.
I asked to remove my STD/ISD facility and adjust the deposit amount to my broadband modem.
They have promptly removed std/isd facility but no broadband till now.
My phone number is[protected].
please provide the connection and modem at the earliest.

thanks,
Prabhakara
[protected]...

My Telephone No. 26687433

I got installed BSNL broad band for my home and it was installed around 20/04/08. Eversince, installed, it is not working and the person installed informed me that the cabling is not correct for which i need to contact my builder of the apartment.

However, my builder has proved that the cabling is perfect and shown me the connectivity test for the cable.

I have been...

respected person,

2 days back i got a message from bsnl that on 9th of june ur service is going to be expired plz recharge quickly.

now on 11th of june i recharged my phone but i m unable to make outgoing calls and i m only getting incomming calls.
plz tell me why this is happening and how can i sort this problem out.
plz sort this as soon as u can
thanks......

I HAD COMPLAINED ON 30.06.2008,
FOR TEL NO. 2327206 BUT NOTHING HAD BEEN DONE TILL 11.06.2008. I ALSO TRIED THE TEL NOS. OF OFFICERS (PUBLIC GRIEVENCES) BUT NO BODY PICKS THE PHONE. I ALSO HAD TRIED THE HEAD QUARTER NUMBER BUT ALL IN VEIN.IF SOME ONE REALLY CARES BSNL CUSTOMERS THAN PLEASE PAY ATTENTION ON MY COMPLAINT FOR TEL 2327206.
THANKS
JKBATRA...

dar sir, my newly installed basic telephone [protected] in Nov. 2007 with broadband had been working with heavy noise since beginning about which complaint in writing with sdo bahadurpur, over phone 198 with no result. since 21st May08 it was complelely dead. on 5th june it was connected again on 10th june it became dead. the outsourced person installing the above phone was demanding 200 rupees for good servce from exchange. more interesting...

I HAVE A PHONE OF BSNL NO[protected] INSTALLED AT MY RESIDENCE. THIS PHONE REMAINS DEAD AFTER A GAP OF 10 TO 15 DAYS. TELEPHONE CABLE IS LYING ON THE ROAD. MANY A TIMES REQEUESTED TO THE STAFF OF BSNL BUT HEED HAS BEEN PAID. CONCERNED AUTHORITY SHOULD TAKE NOTE ON THIS COMPLAINT AT THE EARLIEST....

PLZ DEACTIVATE MY HELLO TUNE FROM THE NO [protected] WITH IMMIGATE EFFECT....

respected sir,
i have postpaid connection from last 6 months.and it is plan 100 of free call on a single no.but it has been charged on the same no.from last two months my postpaid bill is coming very excess.i have complained for it filed it, but nothing had been done from them.according to me, my bill will not exceed more than 300rs.but it has come 1614rs last month, in this month it has come 1141rs.i m a poor man and...

Dear sir,

i am using BSNL student card for past two years. my mobile number is [protected]. when buy this card i was student. but i want to change my plan to general excel card. because i dont change this sim card. i want to continue same number in general plan.

please help me...

God knows whom to contact/[protected] does not work. my bb connection not reachable....

I applied for a new telephone connection to use broadbabd service of BSNL on 28.04.2008 and simultaneously advice note is also issued on 29.04.2008. I contacted various times for installing phone Sri.B.B.Ram switch room, BSNL, chaibasa and he also taken phone set and necessary wires etc. but he and the line man of my area sri.thakur is just passing the time till today such that we are trying to do connection. when i said in complaint mood,...

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
Debojit Samanta, Burdwan....

My broadband connection is not working since last one month, I have logged many complains but no one has turned out and still not working. Please arrange to fix this ASAP.

Home phone number is[protected]

Dr. Ved Prakash Gupta
432-Avas Vikas Colony,
Sasni Gate Agra Road,
Aligarh-202001
U.P....