Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Broadband — No broadband connection allotted

Hi,
6 month back I have booked for broadband connection, They have installed phone line at my home 3 month back but still I have'nt got any call from bsnl guys to install modem and broad band. They are sending landline bill every month.
Please help I am a IT profressional I need broad band conn. immediately.

Thanks & Regards,

YA THE SAME INCEDENT HAS BEEN REPEATED AT MY END TOOO THEY TAKE MONEY AND THEN THEY START ACTING LIKE CUSTOMERS/////////// HA HA HA
THEY AREE LEAST BOTHERED ABOUT THE PROBLEMS AND IRRITATION WE ARE FACING ... NO CUSTOMER SERVICE AND NO HIGHER OFFICIAL HAS AN AUTHORITY TO GET THE WORK DONE THEY ALL HAVE PLEA...
THE AIRTEL AND BSNL BOTH HAVE BEEN TRIED AND TESTED... PREVIOUSLY I WAS USING AIRTEL ...THERE SERVICES ARE PATHETIC .EVERY THING U TRY TO OPEN IS BLOCKED ...THE MAIL CONTENT CAN BE OPENED ONLY ...THE MOMENT YOU SURF SOMETHING... GREAT ... THE BLOCKING STARTS ... U CANT DOWNLOAD LARGE FILES THEY WILL BE BLOCKED NO TORRENTS ETC...
AND BSNL HAS BEEN SHOWING ITS FLYING COLORS TOOOO...
NOW I THINK I WILL HAVE TO GO FOR RELIANCE ...I WILL GO AND ASK FOR MY MO NEY BACK

no to bsnl

BSNL Broadband — NO one has come to configure

Sir,
I had booked the BSNL broadband internet home pack on 1st November 2008. I have received the telephone instrument and modem. But no one has come to install and configure the system.
Whom should I complain to? Will I be charged for the non working days also?

bsnl offer many things but their attitude towards customers is to first delay, then postpond thier grivivences and the leave it to die itself

i was offered extra (free) rental land line connection but not complied with even after three months

similarly ther is an offrer to 20% rebate on retired central govt staff on broadband but no one to guide and there is no procedure to avail this facility

from
mukesh kumar garg
advocate
phone[protected]

I want broad band connection at my residence in Gurgaon

Hi All, i have taken a connection of BSNL Broadband, an engineer come to configure the same but he told us thst there is a problem with a back end and same will be fixed wihithin half an hour, but after two days also there is no internet connection provided by them and when we call to them they told us to call to GSM and ask them about the same, nothing is in our hand

Please take some serious action for this

Regards
[censored]iz

BSNL Broadband — broadband not yet alloted

i have applied for new conection of bsnl broadband but i hav been alloted only a landline yet.so please try to fix my broadband too as early as possible.

pulkit kumar
[protected]

I have submitted my request to remove broadband facility to my number 2254095 in your office, but it is still working. will you pls confirm when will you remove it. I got fed off huge bills from BSNL, as I have not used it so much. Now I request you to confirm me when will you remove the same.

regards,

Meenakshi Bhat
[protected]
[protected]

my land kane phone number[protected]wasw not working since last a week there is no alternate way to give you complaint to you so please take neessary action on this.there is no due payment and any other dues on my telephone again iam giving you the phone number[protected]

I am living in Puduvalasai which belongs to Athiyuthu Exchange. My Land Telephone[protected] is not working from the month February 2008. For the Past Six months Telephone is not working. I contact Athiyuthu Exchange and Ramnad SDE Bsnl Office and Athiyuthu Exchange Service mens. But there is no Resdponse. Without We used the phone we are paying the phone Bill. We are need of Telephone.We have to use telephone for our personals. we dont know what we have to do. Kindly request you to solve this problem.

11/06/09



Dear Sir,



Tel No.04567 – 243594 – Subscriber Name : Mohamed Ismail

my place is in ramnad district.Kumidumadurai village.

I wish to bring this matter to your kind attention that past 45 days my landline phone is not working, several times we filed the complaint in kilakarai telephone exchange but they did not take any action still now and we did get prompt feed back from your side. kindly take action in this regard and sort out the problem as early as possible.

Your rapid action in this regard will be highly appreciated.

Note : in our village 10 residence land line is out of order for 45 days telephone exchange people does not take any action still now.

Village Name : Kummidumadurai

District : Ramnad District

Exchange : Kilakarai

Note : again i did not get any response from your side means i will take this matter to Ministry of Telecommunication.



For Further Communication Kindly contact Mr.Zafarullah Mob.No.[protected]



Regards,

naseerudeen

From: rajesh [mailto:[protected]@sedrah.ae]
Sent: Wednesday, June 03, 2009 5:32 PM
To: '[protected]@tn.nic.in'
Subject: request letter



03/06/09



Dear Sir,



Tel No.04567 – 243594 – Subscriber Name : Mohamed Ismail

my place is in ramnad district.Kumidumadurai village.

I wish to bring this matter to your kind attention that past 45 days my landline phone is not working, several times we filed the complaint in kilakarai telephone exchange but they did not take any action in this regard still now and we did n't get prompt feed back from your side. kindly take action in this regard and sort out the problem as early as possible.

Your rapid action in this regard will be highly appreciated.

Note : in our village 10 residence land line is out of order for past 45 days telephone exchange people does not take any action still now.

Village Name : Kummidumadurai

District : Ramnad District

Exchange : Kilakarai

Note : again i did not get any response from your side means i will take this matter to Ministry of Telecommunication.



For Further Communication Kindly contact Mr.Zafarullah Mob.No.[protected]



Regards,

naseerudeen

Sir,
Ramanathapuram Kenikkarai Police Station Broad Band Net working is Not working condition from 10.08.2011. please rectify the complaint
Station PH No.[protected].

Dear Sir,

I have ACT 1S scheme activated since dec-2009 . But my outgoing call rate deducted Rs.@ 1 / call except maharashtra on land line ie. Madhyapradesh.

And I received sms from your end charged 1 paise per second for all lacal & STD calls

pooar service

We have the exact same problem. Jayanagar 5th Block JTO also turned us away saying matter is now with Kumarwamy layout exchange. There is no progress and despite visiting home, the lineman has not activated the line. I believe these are just tactics to extort payment. Nothing has changed in BSNL, especially now that they have a role model in A Raja

Oh! the case is same with every one in Kumarawamy layout exchange. My case is very worst. I applied for shift on Dec-2011 and now its July 2012 ... connection not yet come.
Every time they give an explanation like Cable has some problem. etc etc.
This purely indicates that they expecting some bribe ...

So I am deciding to go for the cancellation of my connection and go for some private agencies... they give with in 48 hours

Dear Sir!
I have a broad connection since April 2009. from last 2 and 1/2 month I am getting very slow speed 5 to 30 kb/s I have reg. complaints in Bhopal customer care many times an also in SANCHAR MANTRALAYA. but no response from any where.
Please help us. Please helps My Phone no. is [protected]
Thanking you
Ravi Prakash Shrivastava
Teonthar District Rewa (M.P.)

Sir,
As per the unbilled usage of data transfer shown in BSNL broad band account site usage table 32nd entry recorded that on[protected] I had transferred 808592 KB data within a short span of time. I have not used or downloaded such a huge amount of data transfer within this short period. I would request you to help me to solve the unexpected hike in data transfer and to get a relief from my miserables as soon as possible. I have Submitted a written complaint to the Account Officer, BSNL, Malappuram.
My phone number [protected]

totally agreed

I have Broadband connection in BSNL but there is no supply in my moderm i complain to Call center of BSNL they file a complaint last three months back and after month ago i call and ask but no respons from call center than i get line than they gave one Network eng contact no but no respons from that side also iam busy with my job so i cant able to go and cut the connection so i not saticfied with these BSNL services very very poor

dear sir,
I am coustmer of your bsnl.My complaint is that they have not provide services & not give me information about broadband account and not give me detail of our useges broadband account.My telephone has dead for last two month and not solve it problem.I have given many request but these are waste.so please solve my these problems.My telephone No.is[protected], consumer No. is HRFBD00017399.

I shall be thankful to you.

Yours
Hari Ram Sharma

This is Sandeep Shivprasad Kala S/O of Mr. Shivprasad Mansaram Kala telephone no. 2705886 Add: 402, Sant Pahuram Apt, Nr Bewas Chowk, Ulhasnagar-421001. last month I received BSNL broadband connection from BSNL Broadband Office, Telephone Exchange, Gaol Maidan, Ulhasnagar that is after 8 month of submmiting my application form for the broadband connection whereas BSNL claim to provide the services within three month

Issue:
Since from my first day of getting broadband I am facing disconnection problem. Hardly my internet connection is working for 10 minutes after connecting to broadband services and from 13th June, 2008 after connecting to broadband I am not getting broadband connection as it is showing ERROR 691 (Showing comments verifying password and user name).

Poor Services:
I had provided two telephone numbers 2700922 J.T.O Shri R.S.Bhalerao and 2453030 S.D.E Shri J.B.Shindekar and whenever I am dialing these two numbers, no one is picking up the phone that is no response.

On 16th June, 2008 I had personally visited to BSNL Braodband office of telephone exchange Goal Maidan Ulhaanagar, from where I got the connection to meet Shri R.S.Bhalerao. He told me that he is not responsible for such error, he had given me some other number, which are as follows 1501, 2203505, 2210626, and 2207020-concern persons name Mr. Patil and Mrs. Anapure.

First I had dial 1501 from where they had given me the number to complaint for broadband was [protected] than I had tried this number. I spoke to Customer Excutive Mr. Moreshwar and he told me that they can’t solve my problem as I will have to contact my service center. Than from morning 12.30 p.m to 3.45 p.m I had tried the other given number of Kalyan service center after trying for more than 3 hours lucky I got connected to Mr. Patil and he told me that today itself he will solve my issue he had also given me his mobile no. [protected] but this is also of no use, as he had not given any response since then and still my problem persist I AM NOT HAVING BROADBAND CONNECTION FROM LAST FIVE DAYS.

Conclusion
In the light of above please tell me WHOM SHOULD I CONTACT NOBODY IS RESPONDING ME I AM WASTING MY TIME, MONEY AND ENERGY AND ALSO GETTING MENTALLY STRESSED BECAUSE OF ALL THIS PASS ON ACTIVITIES. And now if I am not having any broadband connection than why the hell should I pay the bill? IF I AM GETTING SUCH POOR SERVICES AND MANAGEMENT so it is better that you disconnect my broadband connection.

KINDLY NOT THAT I AM NOT GOING TO PAY A SINGAL PAISA IN A RUPEE FOR MODERM BUT ONLY THE AMOUNT OF MY USES.

Sir,
After connecting broadband after 2-3 minutes no a single page is opening, I have to disconnect it and again have to connect it and refresh the page to solve this problem, my telephone number is 24335927. Sometime even yahoo, rediff, gmail is not opening even, I ghave already log a written complain through calcutta telephone's website, the compalin number is QBBENW61104, before this several times i have made compalin to [protected] broadband helpline number, but didnot got any response, kindly look in to this matter seriously.

DEAR SIR WE NEED UR INTERNET CONNECTION IN ULHASNAGAR 3 SO KINDLY E MAIL UR REQUIRMENT BECAUSE UR PERSON HAS ALREADY VISITED SO THE SIGNAL ALSO ( SO PLS DO N SEND UR REQUIRE DOCUMENT )

Dear Sir/ Madam,

I am using the bsnl broadband connection since past 2 months.But till now I have not received my land phone.I am even eligible for one free paid mobile (Sathi) CNX with 1 Year validity.Even after my several calls to customer service(1500) and visits to telephone exchange but no action is taken yet.I did not get any of them.

Looking forward to a favorable decision from your end immediately.

Regards
Neeta Garg

Here net disconnects every 1 minute or so. Cant browse and also cant download .

I complained him . But he didnt make it proper .

When i called him again and again. He scolded me with very bad words
Is this the customer service BSNL provides ?

So, kindly take a action.
Hope u will get my details from my IP address.

I wont post my email or phone number because email spiders store our email address and will spam :(

BSNL Broadband — AFTER 12.30 PM NOT WORKING

I HAVE BSNL LINE MINIMUM 350 SCHEME INTERNET IS WORKING PROPERLY N GOOD SPEED WITH OUT ANY BREAK R DISTURBING FROM AFTERNOON COMPLETELY ITS NOT WORKING MAY I KNOW THE REASON
MOBILE:[protected]
MAIL :[protected]@yahoo.com.sg

BSNL — problem

my bsnl prepaid number is [protected].this month Rs30/- has been deducted for cricket update without my knowldge.I contacted customer care no 1504 as well as [protected].Nothing has been achived.

We at our Foundation have faced same type problem. We are in Rs 250 per month 1 GB limit. on one day (June 3rd2008) they showed usage in one second 1.3 GB and next 97 minutes another 1.3 GB . Technically they bsnl people say it is a spurt and spill. We are fighting with sarkari babus. We have to make noice. one thing is truth will be established.The usage portal is full of bugs and we can challange them. we need tools to establish our browsing history. search in web an install in your sysetm.
Good luck.
Honorary Secretary
Agrizone Foundation

Iam in TIRUNELVELI JN 627001(Tamilnadu State) I got BB fixed during 2007 June.by remitting an advance of Rs 1200/- being the cost of modem etc Till now I didnot receive any bill detailing the sum of Rs1200/- Now during July (bill for 1-7-2008 to[protected]A SUM OF rS 48/- IS DEMANDED .No details is forthcoming despite my phone calls letters mails to the Chief accouts officer(TR)O/o GM, bsnl Tirunelveli-3 Pl arrange to get full details by me Thanking you S.Venkittanarayanan

Iam in TIRUNELVELI JN 627001(Tamilnadu State) I got BB fixed during 2007 June.by remitting an advance of Rs 1200/- being the cost of modem etc Till now I didnot receive any bill detailing the sum of Rs1200/- Now during July (bill for 1-7-2008 to[protected]A SUM OF rS 48/- IS DEMANDED .No details is forthcoming despite my phone calls letters mails to the Chief accouts officer(TR)O/o GM, bsnl Tirunelveli-3 Pl arrange to get full details by me Thanking you Ph 2337580 S.Venkittanarayanan

very high charges are ther on bsnl broadband

Dear Sir,

I have a Home 250 Broadband Internet Plan in my house. I have a limit of 1 gb per month. But i am getting more bill amount even i was not using the internet at all. When i complaint with the BSNL Pepole there is no proper response.I am sure that i have a doubt on my broadband billing system.Please Help me.

BSNL — Charged for things i did not download

I juust recd a message sayin " Thank you for downloading the java game you will be charged Rs 100 " I got this message 4 times I have not dwnld anything what do i do

dear sir I am Using 250Plan Broad band connection, last month (July 09) I paid advance payment with One Year Rent also there was 10 days not activate my internet and tel connection becuase of some cable fault from your department I writern to them one letter du to this days dedect my rent from your usage invoice, then now currently I recive one more bill amount 870 Rs I cant Under stant How its, one thing I want to know are you correct or clear me this mistaks? My Tel exchange is Aluva tel 2622533 please give the suggetion regarding this matter

BSNL Broadband — extra amount charged

Hello Sir,

I am using BSNL Broadband since last 2 years.
I have been charged with an extra amount of Rs.164 since last 3 months for an feature called MOD which I have never subscribed.

I had informed this issue to them, but still they still haven't taken action to resolve this issue.
If things like this continue it could affect the popularity of BSNL
If this issue is not resolved I would like to terminate the connection and go for another service provider.

Thanks
Naveen
[protected]

Sir I have a home 450 Broadband connection, you people said that the internet connection is free for every time.last month(01.09.12) they charged at Rs.750 something.This Month charged(01.10.12) Rs.1300.I dont know how it is.
Please Give Some suggestion.

Hello There i recently took BSNL (BHOOLE SE NA LE)Broadband Connection.
when i went to purchase connection bsnl people told me that i will get 512KB/sec Speed till 6GB and after that i will get 256KB/sec.
But i am getting very slow internet speed (20KB/sec-30KB/sec).
i went to bsnl office in kashipur and registered my complaint, after 2 days they sent a guy @ my home who was a line-man. i asked him do you have any knowledge about this? the guy Replied no i came here to just complete the formalities.
still i am suffering this problem.
What should i do ???

Subject: DYNAMIC POWER SAVER


IOTA INTERNATIONAL, 23.10.2007
B-47, East Uttam Nagar,
New Delhi-1100059, India
Tel-fax: +[protected], 25634204

ATTN. Mr.Mahesh Mahawer (CEO)

DEAR SIR,

I PURCHASED DYNAMIC POWER SAVER ON 30.06.2007 (BILL NO 053 DT 30.06.2007
ELECTROAPP 34/36 GR FLOOR PAPATWADI, KALBADEVI ROAD MUMBAI 2) AT CHENNAI
TRADE FARE, BUT DYNAMIC POWER SAVER IS NOT WORKING PROPRALY, POWER IS ALSO
NOT SAVED.MOREOVER OUR ELECTRICAL BOARD IS GET HATED TOO MUCH. ON/OFF
SWITCH ALSO BURNT.

I MADE COMPLAINT REGARDING THIS TO MADRAS STAFF MR.KUMAR ([protected]) ON
15.09.2007 BUT TILL DATE NO BODY ATTEND. I AM NOT SATISFIED WITH YOUR
PRODUCT HENCE PLEASE REFUND MY MONEY BACK.

THANKING YOU,

YOURS FAITHFULLY


S.PERIA KARUPPAN
SRINIVASAN ILLAM
9/26 RAMASWAMY RAJA STREET
ARUMBAKKAM, CHENNAI 106

Billing received for after change my No 25013987 to 29724311
COnversion to landline with inetrnet connection pending

my landline phone wire are crossing the main High way road. Always this line is breaking due to various reasons.Lot of time we complaint about the same to the concerned authorities.But till now nobody from your side attended these complaints.Hence I request you to urgently interfere on the matter and resolve the issue.

my tel ph NO...[protected]

Regards
N.Siddick durai
dubai
[protected]

Sir,
i had a NIC card bearing account no.[protected] & phone no [protected] which was submitted for Permanent closure on 12/03/2010 vide Sl.No.28497 on customer service centre slip.i had also deposited Rs. 552/- vide postal receipt no 105 dated 23/02/2010.Furter, to my agony i received a bill on 25th of this month featuring an amount due for Rs 828/- to be paid by me.
Please help me to get out of this harassment & mental agony.
thanking you.

BSNL — WRONG BILLING AND MENTAL HARASSMENT

I have taken BSNL connection in the month of feb 2010 with plan o[censored]nlimited internet @ of Rs1000. In month of march I submitted an application to them to change the plan to minimum plan available at that time as I was going out of town for next 6 month. BSNL din't provided bill for next 3-4 month as they had some problem with their billing process. when I came back they had send me collective bill for 5 month without changing my plan ( i.e. they have charged me according to unlimited plan for Rs 1000 inspite of submitted application for change of plan). when I brought their mistake in notice. They said my application must have been misplaced somewhere and now have to pay whole bill according to 1st plan. I went to then for n number of time but they dint listen and throughout this process they were rude and un supportive. my bsnl phone number is[protected]

BSNL — Mental Harrasment

I submitted a request to BSNL to disconnect my home land line connection due to poor services they provided.
I received a final bill of amount Rs 3718 for the settlement and I paid it through cheque on 30/07/11 .
After few months, I am receiving again the notice to deposit the same amount , otherwise legal action will be taken.

Please take some action as its nothing but just a mental harassment to us.

How can we rely on these big companies in future?

please send the procedure to include the friends & familiy option in my BSNL Prepaid mobil

please send the procedure to include the friends & familiy option in my BSNL Prepaid mobil

Dear sir/madam,

kindly avail STD Connection to our telephone no. 25440594,

regards,

mahmuda
[protected]

Please Check
sir/Madam

The following Problems are.
The broadband poor connectivity.
BSNL is not able to get it rectified.
poor Service of complaint centre.
No officer Response

regards
Dinesh Verma
Nabha(Punjab)

Not getting connected to internet.In the Modem (provided by BSNL), the Link LED doesn't get come on
( telephone is working)

My telephone no: [protected]

Dear sir,
I want to convay u that i m a customer of bnsl broadband.My plan name is home ul 750 plus.It is not giving me speed of 256 kbps as per my information.Its speed is always about 30-40 kbps.If this is ur sevice that i don't want this type of service.
Improve it or provide the speed u told.don't make people fool.

The broadband poor connectivity.

poor Service of complaint centre.

No officer Response

No body is taking action to rectify problame after 3-4 days of complaint.

Without solving problame complaint is closed, complaint no is 13044 before 3 days

New complaint is registered today no is 13235

still problame is unsolved.

no body is visited till date.

Can u do something???

if BSNL is attending their atlist 10% of all complaint, it will be best of all, but no body is willing to solve customers problame, never,

Dear Sir / Mam


My name is Ashwnai Kumar. I have Broadband Connection of BSNL at Nawanshar and Landline No[protected] almost 10 days ago I submited a comaplaint regarding INTERNET NOT WORKING in a PROPER manner. But they did not solve it yet. I am not getting any response from your side.

I will be greatful to you if you could take a solid step against this.


Regards
Ashwani Kumar

even me facing the problem of link..plz do help..thanks in advance

respected sir,
I have opted for the bsnl data one broadband . But since the of the installation it is not working properly.
and often gets disconnected alot number of times.
SIR I AM FEELING VERY SORRY TO SAY THAT IT IS POOREST RESPONSE WHICH I HAVE EVER GOT FROM THE BSNL, EVEN THE COMPLAINTS ARE NOT BEING LISTENED NOR ANY FEED BACK IS SEND .
TELEPNONE NO.-[protected]

DEAR SIR,
I, AMIT KUMAR SAMANTA, PHONE NO[protected], USING BROADBAND SERVICE TILL ONE YEAR, BUT FROM LAST MONTH I AM FACING A LOT OF PROBLEM AT NET SERFING. MY MODEM'S LINK (YELLOW) LIGHT BLINKING (UP-DOWN) VERY FREQUENTLY, AT THE SAME TIME LINE IS GETTING DISCONNECTED. THE MECHANIC WHO HAS COME 3 WEEKS AGO FROM YOUR OFFICE HAS ADVISED TO CHANGE THE OVER HEAD WEARING. SO I HAVE COMPLAINED REPEATEDLY TO AREA OFFICE[protected],[protected] TO CHANGE THE WEARING, BUT THEY ONLY DO EVERY TIME A CALL TO MY HOME AND THAT WAS AT THE OFFICE HOUR WHEN I AM NOT AT THE HOME. AND ALSO NO STEP HAS BEEN TAKEN YET.

I CORDIALLY REQUEST YOU TO PLEASE CHENGE THE WEARING AND HELP ME TO ACCESS THE INTERNET PEACEFULLY, NITHER I HAVE CUT MY PHONE CONNECTION AS I COULD NOT PAY BILL WITH THE COST OF DISSATISFACTION.
AMIT KUMAR SAMANTA
MOB-[protected]
[protected]
ADD-371/8, SONA MUKHI ROAD
4TH BI LANE, NASKARPARA,
SARSUNA,
KOLKATA-700061.

FcuK BSNL

Dear Sir / Mam


I have Broadband Connection of BSNL at Trichy and Landline No[protected] almost 20 days ago I submited a comaplaint (No. 018573) regarding INTERNET NOT WORKING in a PROPER manner. But they did not solve it yet. I am not getting any response from your side.

I will be greatful to you if you could take a solid step against this.


Regards
R. K Sharma

Dear Sir/Madam

I, Neeraj Garg phone number[protected], Bathinda, Punjab, having broadband service from approx. 10 months and i paid off full amount in advance for the Modem. Since i got your service i used to have approx 1400 Rs. unlimited Plan which i had to transfer to low speed which costs approx 700Rs Per month because of on going internet disconnectivity issue. Everytime we have to complain between your landline and internet broadband service complaint center. I was in india for 6 months when i made multiple complaints to your Center located at Gole Diggi Location, Peeli Kothi at Thandi Sadak and also at Main Exchange near Court at Bathinda City Punjab. If you can't trust please check out your complaint record I am sure you will have in your database because of complaints are being recorded on to IVR.

Most of the time they said we had to change the wiring which they did or had to say its not working due to some Maintenance or difficulties. And on top of that some of the engineers i dont know where they are getting knowldege told my wife to not to turn on the Modem when they don't use it otherwise it won't work properly. I dont understand the fact how the heck a datacenter can work 24x7x365 continuously turning on all of the Servers, Routers and swtiches. I am working also in a Datacenter in Canada, for me if i would be an illetrate or uneducated or non-technical person, i can take the crap whatever your engineers they told to a customer. Being a customer i dont expect we get this kind of service every day even you are not able to access internet 30 min in a day out of 24 hours. If thats the best service BSNL is providing then why would we have to pay full bills. Same story again and again Yellow light blinks on and does not stable, means you dont get internet connectivity at all.

Its a hassel to going back and forth between landline and Broadband service customer care.Because landline customer care says, phone is working fine nothing to do with the internet. and broadband customer care they say if there is no phone service internet wont work properly. We are not damn crazy, thats the way internet works atleast in india.

Would you please give me the specific reason beyond what technical staff stays " Internet wont work properly if you turn on Modem continuosly" Is there any Rules and Regulations which specifies Modem does not stay turned on for 24 hours. Now its third day i am not able to speak to my wife on internet!

Please get back to me if any one of the GM or Manager can, who is atleast technical in Punjab terrotairy or have time to discuss this matter or troubleshoot the root cause to provide the best solution.

Thanks & Regards
Neeraj Garg
[protected]@gmail.com
[protected]
[protected]

r/sir

i am from bhaguoran village in langroya exchange .my phone no is [protected], , there is problem while using internet connection.when i m using internet my phone is not working we have only one wire .when we use phone, we plug off phonewire from yours box and repeat it from ours phone,
it means that fron starting we dont have comlete product.plz
help us .
thanku

BSNL Broadband — no link and can't use broadband

broadband link does not come and i am unable to use the internet if the link comes
it comes for a very short time and goes away and returns after 2-3 hours

Yes,

BSNL is very expensive and they have very irresponsible staff.

Customer care service at BSNL is nothing as compared to other private operators.

They are getting good salaries from government without working hard so they are misusing their duties.

I HAVE PHONE NO- [protected], USING BROADBAND SERVICE TILL ONE YEAR, BUT FROM LAST MONTH I AM FACING A LOT OF PROBLEM AT NET SERFING. MY MODEM'S LINK (YELLOW) LIGHT BLINKING (UP-DOWN) VERY FREQUENTLY, AT THE SAME TIME LINE IS GETTING DISCONNECTED. THE MECHANIC WHO HAS COME 3 WEEKS AGO FROM YOUR OFFICE HAS ADVISED ME TO CHECK THE WIRING. THE LINE MAN CAME AND CHECKED DEEPLY HE FOUND THAT THERE IS NO ANY FALT IN LINE. PLEASE INSTRUCT TO THE SERVICE ARE INCHARGE TO CHECK THE MODEM EITHER THERE IS ANY FALT IN THE MODEM. I REALLY FEELS IN PROBLEM WHEN I WORKS ON INTERNAT. PLEASE DO NEEDFULL PERSONALLY SO THAT I MAY USE BROADBAND SATSIFACTORILY.

sir my mobile no is [protected] sir jab be mein apna mobile off karta hoon and jab again on karta hoon to usme se 2rs. cut jate hain. sir pls correct this

sir mera mobile no. is [protected] sir meri wife ka no [protected] meri wife ke no. par ek no se fone aa rahe hai wo fone karne wala gult bato ka istemal karta hai or kahta hai jo karna hai kar lo tum jo usko disturb karta hai wo no. hai [protected] kaya aap mujhe mere wife ke mobile no ki receve call or dilled call ki detail send kar sakte hai plz sir

hi

This is Rajender Kumar from bhiwani disst. haryana my BSNL Number is [protected]. I am using this connection in chandigarh .I am useing bsnl pre-paid connection last 1 years now i faceing many problems starts from 5 oct. 2010 my incomming and out going calls are barred unofficially by customer care executive (Mr vinod Sineor customer care executive ) I have to call in bsnl customer care many times but their software are always hang and down.


I am waiting for a hopefull responce from BSNL Prepaid customer care .