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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 782

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Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
Debojit Samanta, Burdwan....
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Abhishek
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

User name & password is invalid

My broadband connection is not working since last one month, I have logged many complains but no one has turned out and still not working. Please arrange to fix this ASAP.

Home phone number is[protected]

Dr. Ved Prakash Gupta
432-Avas Vikas Colony,
Sasni Gate Agra Road,
Aligarh-202001
U.P....
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N.Sukumar
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints against landline connection

I am sukumar and I have asked the Department to adjust my deposit amount and I am ready to pay the balance of my telephone no 26573268 more than a months ago and they have accepted.But till date they have not send any correspondence for adjustment of my old telephone no 26573268.Now I got a new connection and paying the balance regularly.They are now warning that they will cut the new telephone line for the fault of them.Please see the matter...
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rajesh kumar singh
from Bengaluru, Karnataka
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Bill during shifting period

I have applied for shifting my landline[protected] from jalahalli exchange to vidyaranyapura exchange on 20/10/2007.Phaone has shifted to my new address on 09/03/2008 after a lot of followups.Now i got a pending bill of sum 1900 rs for four months of rent during shifting.I complaint at jalahalli exchange.since i have not paid this wrong bill as exchange person said it will be wayoffed my phone[protected] is not working.The executives at customer...
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RAJEEV SHARMA
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND INTERNET BILL

Sir,
I am a customer of bsnl broad band at Nautanwa Distt Maharajganj (UP East). My telephone no is[protected].
I submitted my application for 560 Rs. plan and my connection connected on 27 of March 08 but I got my bill as per 250/- Rs home plan with billing period from Feb 08.
After this I send a application to change my plan (Rs. 750/- Unlimited plan) to Commercial oficer TDM office Gorakhpur on 27 May 08.
Now...
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yogendra singh
from Chhota Udepur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internate

I taken broadband connection last month but. yahoomail is not accessible on my connection. many other website also not working so please look into the matter and resolve the same.

Regards
Yogendra Singh
Mob [protected]...
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Daya Chand
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad services of Network and Customer Care

I am subscriber of BSNL since last 4 years, but I am totaly unsatisfied with the service. Now I am thinking to swich over to some other services. These days BSNL netwoks is like Hell, its impossible to make or recive calls
BSNL customercare is also not registering complains. My number is [protected], Pune, Pashan resident....
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sandeep bisht
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discontinue of GPRS facility under plan Rs 199/-

An application submitted by me dtd 23 May'2008 to the general manager telecom BSF, district-Manipur, Imphal-795001 regarding discontinuation of GPRS facility in my BSF Post paid connection No [protected], but so far this services is still existing in my mobile phone. It is therefore earnestly requested to take the necessary action at your end as per my request,...
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Meldon Moraes
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cannot open some websites using bsnl-broadband.

dear sir,
i have been having problems accessing some websites like yahoomail, wikipedia, dnaindia, etc with the bsnl- broadband internet connection that i m using. it does not open these sites. many other friends of mine have the same problem. after searching the internet i found that this is a problem with many bsnl broadband users. please help.
thanking you
meldon....
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shanavas
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10 paise prepaid plan

My number is [protected]and my 10 paise reciepients number is [protected] when i call to that number the call cames to my own number why it happen so?I hope you will help me soon....
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LOYAL SUPER FABRICS
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAND LINE 04142-23927 DEAD

SIR

THE ABOVE TELEPHONE IS NOT WORKING PAST ONE MONTH, WE HAVE MADE MANY COMPLAINTS TO LOCAL TELEPHONE EXCHANGE & JE, ETC.,

KINDLY DO THE NEEDFUL

WE ARE FACING VEY DIFFICULT WITH OUT THIS LAND LINE SINCE WE ARE USIG THIS LINE FOR FAX LINE.

THIS IS AFFECTING OUR BUSINESS PLS DO THE NEEDFUL IMMDLY

REGDS
R PUGAZENDHI
LOYAL SUPER FABRICS., CUDDALORE...
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NAGENDRA CHATURVEDI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FORCED CHARGING OF CALLER TUNE

I have a cell one mobile no. [protected]. However despite my repeated complaint to the customer care jhansi & Agra. My caller tune service are being charged for last the 03 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. On personel contact...
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Nishad Akhtar
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Unable to get broadband connection

Sir, My name is Nishad Akhtar s/o Dr Jamil Akhtar.telephone no..[protected] Unable to get broadband connection due to deffect in cable line..I applied for it on 22 April in purnea..When i reached to bsnl office they told after two days we make it clear.But you see month has gone but their two days not came yet..SDO and JTO cannot hear my problem..Sir plez solve my problem..For this i m very thankful to u.....
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vmrao_ten
from Gudivada, Andhra Pradesh
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unable to see about my usage

i am unable to connect to bsnl website.so i am unable to
see the details of my usage.please solve this problem immediately...
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Anustup Kundu
from Kolkata, West Bengal
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faulty bill

Hey !! i have given phone bill for my one time modem charge & march bill but it still seems to get added up in my current bill & theres two time addition of April months broadband charges....
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Rahul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regular monthly bill without an active landline

Applied for the broadband online in June 2007. Phone connection was provided with in next 15 days.
About broadband connection they said will be given in one month. Connection was operational for a week and then went dead.Broadband was never activated. Tried raising request thru BSNL customer care, could not as the number was busy always (i tried on different days and different timing ). Not knowing where to contact and because of...
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Ram Shabd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care no. 1500 is not working at all

Customer care no. 1500 is not working at all. My broadband was down and I tried calling them more than 100 times bit I am not able to talk to customer care executive on the the ph. no. 1500 at BSNL Ghaziabad. Evertime when I am calling this number, the recorded voice is putting me on hold and no executive is attending even after 10-15 minutes and then the call is abruptly getting disconnected.
This is the condition of the bigest telecom...
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PATTABIRAMAN N
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent disconnection & slow speed

I am utilising the service of BSNL Broadband, since 4th March of this year.

From the installation date onwards, I do get slow connection and mainly I do face frequent disconnection, while working.

Since my area is situated at about 2 Kms. from the BSNL office, you would get slow speed, was the reply given by the respective JTO, Neyveli Township, for the complaint of "Slow speed at par with dial-up...
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Asisbaran Bandyopadhyay
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disregard the complaints lodged against malfunctioning of broadband

I am a BSNL broadband subscriber at Calcutta. My telephone no is

[protected].Chief General Manager, Calcutta Telephones informed me vide letter dated

04.04.08 to facilitate my broadband pipe to 2 mbps,

I have applied to get the facility vide my letter dt.09.05.08 to the local Telephone Office

at Howrah

In the mean time I have contacted to the officers of BSNL...
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Ravi Chepoori
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pesky SMS

Hi Incharge officer,

My wife is getting pesky calls and stupid SMS from the following BSNL mobile # [protected]
After some R&D, i came to know that it is from Madhyapradesh.

This is a kind of complaint against the above number. Please do take necessary actions against that person. Alternately please do give details about the person who is making these pesky calls.

Please do the needful....
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