Bharat Sanchar Nigam [BSNL] Complaints & Reviews

totally agreed

I have Broadband connection in BSNL but there is no supply in my moderm i complain to Call center of BSNL they file a complaint last three months back and after month ago i call and ask but no respons from call center than i get line than they gave one Network eng contact no but no respons from that side also iam busy with my job so i cant able to go and cut the connection so i not saticfied with these BSNL services very very poor

dear sir,
I am coustmer of your bsnl.My complaint is that they have not provide services & not give me information about broadband account and not give me detail of our useges broadband account.My telephone has dead for last two month and not solve it problem.I have given many request but these are waste.so please solve my these problems.My telephone No.is[protected], consumer No. is HRFBD00017399.

I shall be thankful to you.

Yours
Hari Ram Sharma

This is Sandeep Shivprasad Kala S/O of Mr. Shivprasad Mansaram Kala telephone no. 2705886 Add: 402, Sant Pahuram Apt, Nr Bewas Chowk, Ulhasnagar-421001. last month I received BSNL broadband connection from BSNL Broadband Office, Telephone Exchange, Gaol Maidan, Ulhasnagar that is after 8 month of submmiting my application form for the broadband connection whereas BSNL claim to provide the services within three month

Issue:
Since from my first day of getting broadband I am facing disconnection problem. Hardly my internet connection is working for 10 minutes after connecting to broadband services and from 13th June, 2008 after connecting to broadband I am not getting broadband connection as it is showing ERROR 691 (Showing comments verifying password and user name).

Poor Services:
I had provided two telephone numbers 2700922 J.T.O Shri R.S.Bhalerao and 2453030 S.D.E Shri J.B.Shindekar and whenever I am dialing these two numbers, no one is picking up the phone that is no response.

On 16th June, 2008 I had personally visited to BSNL Braodband office of telephone exchange Goal Maidan Ulhaanagar, from where I got the connection to meet Shri R.S.Bhalerao. He told me that he is not responsible for such error, he had given me some other number, which are as follows 1501, 2203505, 2210626, and 2207020-concern persons name Mr. Patil and Mrs. Anapure.

First I had dial 1501 from where they had given me the number to complaint for broadband was [protected] than I had tried this number. I spoke to Customer Excutive Mr. Moreshwar and he told me that they can’t solve my problem as I will have to contact my service center. Than from morning 12.30 p.m to 3.45 p.m I had tried the other given number of Kalyan service center after trying for more than 3 hours lucky I got connected to Mr. Patil and he told me that today itself he will solve my issue he had also given me his mobile no. [protected] but this is also of no use, as he had not given any response since then and still my problem persist I AM NOT HAVING BROADBAND CONNECTION FROM LAST FIVE DAYS.

Conclusion
In the light of above please tell me WHOM SHOULD I CONTACT NOBODY IS RESPONDING ME I AM WASTING MY TIME, MONEY AND ENERGY AND ALSO GETTING MENTALLY STRESSED BECAUSE OF ALL THIS PASS ON ACTIVITIES. And now if I am not having any broadband connection than why the hell should I pay the bill? IF I AM GETTING SUCH POOR SERVICES AND MANAGEMENT so it is better that you disconnect my broadband connection.

KINDLY NOT THAT I AM NOT GOING TO PAY A SINGAL PAISA IN A RUPEE FOR MODERM BUT ONLY THE AMOUNT OF MY USES.

Sir,
After connecting broadband after 2-3 minutes no a single page is opening, I have to disconnect it and again have to connect it and refresh the page to solve this problem, my telephone number is 24335927. Sometime even yahoo, rediff, gmail is not opening even, I ghave already log a written complain through calcutta telephone's website, the compalin number is QBBENW61104, before this several times i have made compalin to [protected] broadband helpline number, but didnot got any response, kindly look in to this matter seriously.

DEAR SIR WE NEED UR INTERNET CONNECTION IN ULHASNAGAR 3 SO KINDLY E MAIL UR REQUIRMENT BECAUSE UR PERSON HAS ALREADY VISITED SO THE SIGNAL ALSO ( SO PLS DO N SEND UR REQUIRE DOCUMENT )

Dear Sir/ Madam,

I am using the bsnl broadband connection since past 2 months.But till now I have not received my land phone.I am even eligible for one free paid mobile (Sathi) CNX with 1 Year validity.Even after my several calls to customer service(1500) and visits to telephone exchange but no action is taken yet.I did not get any of them.

Looking forward to a favorable decision from your end immediately.

Regards
Neeta Garg

Here net disconnects every 1 minute or so. Cant browse and also cant download .

I complained him . But he didnt make it proper .

When i called him again and again. He scolded me with very bad words
Is this the customer service BSNL provides ?

So, kindly take a action.
Hope u will get my details from my IP address.

I wont post my email or phone number because email spiders store our email address and will spam :(

BSNL Broadband — AFTER 12.30 PM NOT WORKING

I HAVE BSNL LINE MINIMUM 350 SCHEME INTERNET IS WORKING PROPERLY N GOOD SPEED WITH OUT ANY BREAK R DISTURBING FROM AFTERNOON COMPLETELY ITS NOT WORKING MAY I KNOW THE REASON
MOBILE:[protected]
MAIL :[protected]@yahoo.com.sg

BSNL — problem

my bsnl prepaid number is [protected].this month Rs30/- has been deducted for cricket update without my knowldge.I contacted customer care no 1504 as well as [protected].Nothing has been achived.

We at our Foundation have faced same type problem. We are in Rs 250 per month 1 GB limit. on one day (June 3rd2008) they showed usage in one second 1.3 GB and next 97 minutes another 1.3 GB . Technically they bsnl people say it is a spurt and spill. We are fighting with sarkari babus. We have to make noice. one thing is truth will be established.The usage portal is full of bugs and we can challange them. we need tools to establish our browsing history. search in web an install in your sysetm.
Good luck.
Honorary Secretary
Agrizone Foundation

Iam in TIRUNELVELI JN 627001(Tamilnadu State) I got BB fixed during 2007 June.by remitting an advance of Rs 1200/- being the cost of modem etc Till now I didnot receive any bill detailing the sum of Rs1200/- Now during July (bill for 1-7-2008 to[protected]A SUM OF rS 48/- IS DEMANDED .No details is forthcoming despite my phone calls letters mails to the Chief accouts officer(TR)O/o GM, bsnl Tirunelveli-3 Pl arrange to get full details by me Thanking you S.Venkittanarayanan

Iam in TIRUNELVELI JN 627001(Tamilnadu State) I got BB fixed during 2007 June.by remitting an advance of Rs 1200/- being the cost of modem etc Till now I didnot receive any bill detailing the sum of Rs1200/- Now during July (bill for 1-7-2008 to[protected]A SUM OF rS 48/- IS DEMANDED .No details is forthcoming despite my phone calls letters mails to the Chief accouts officer(TR)O/o GM, bsnl Tirunelveli-3 Pl arrange to get full details by me Thanking you Ph 2337580 S.Venkittanarayanan

very high charges are ther on bsnl broadband

Dear Sir,

I have a Home 250 Broadband Internet Plan in my house. I have a limit of 1 gb per month. But i am getting more bill amount even i was not using the internet at all. When i complaint with the BSNL Pepole there is no proper response.I am sure that i have a doubt on my broadband billing system.Please Help me.

BSNL — Charged for things i did not download

I juust recd a message sayin " Thank you for downloading the java game you will be charged Rs 100 " I got this message 4 times I have not dwnld anything what do i do

dear sir I am Using 250Plan Broad band connection, last month (July 09) I paid advance payment with One Year Rent also there was 10 days not activate my internet and tel connection becuase of some cable fault from your department I writern to them one letter du to this days dedect my rent from your usage invoice, then now currently I recive one more bill amount 870 Rs I cant Under stant How its, one thing I want to know are you correct or clear me this mistaks? My Tel exchange is Aluva tel 2622533 please give the suggetion regarding this matter

BSNL Broadband — extra amount charged

Hello Sir,

I am using BSNL Broadband since last 2 years.
I have been charged with an extra amount of Rs.164 since last 3 months for an feature called MOD which I have never subscribed.

I had informed this issue to them, but still they still haven't taken action to resolve this issue.
If things like this continue it could affect the popularity of BSNL
If this issue is not resolved I would like to terminate the connection and go for another service provider.

Thanks
Naveen
[protected]

Sir I have a home 450 Broadband connection, you people said that the internet connection is free for every time.last month(01.09.12) they charged at Rs.750 something.This Month charged(01.10.12) Rs.1300.I dont know how it is.
Please Give Some suggestion.

Hello There i recently took BSNL (BHOOLE SE NA LE)Broadband Connection.
when i went to purchase connection bsnl people told me that i will get 512KB/sec Speed till 6GB and after that i will get 256KB/sec.
But i am getting very slow internet speed (20KB/sec-30KB/sec).
i went to bsnl office in kashipur and registered my complaint, after 2 days they sent a guy @ my home who was a line-man. i asked him do you have any knowledge about this? the guy Replied no i came here to just complete the formalities.
still i am suffering this problem.
What should i do ???

Subject: DYNAMIC POWER SAVER


IOTA INTERNATIONAL, 23.10.2007
B-47, East Uttam Nagar,
New Delhi-1100059, India
Tel-fax: +[protected], 25634204

ATTN. Mr.Mahesh Mahawer (CEO)

DEAR SIR,

I PURCHASED DYNAMIC POWER SAVER ON 30.06.2007 (BILL NO 053 DT 30.06.2007
ELECTROAPP 34/36 GR FLOOR PAPATWADI, KALBADEVI ROAD MUMBAI 2) AT CHENNAI
TRADE FARE, BUT DYNAMIC POWER SAVER IS NOT WORKING PROPRALY, POWER IS ALSO
NOT SAVED.MOREOVER OUR ELECTRICAL BOARD IS GET HATED TOO MUCH. ON/OFF
SWITCH ALSO BURNT.

I MADE COMPLAINT REGARDING THIS TO MADRAS STAFF MR.KUMAR ([protected]) ON
15.09.2007 BUT TILL DATE NO BODY ATTEND. I AM NOT SATISFIED WITH YOUR
PRODUCT HENCE PLEASE REFUND MY MONEY BACK.

THANKING YOU,

YOURS FAITHFULLY


S.PERIA KARUPPAN
SRINIVASAN ILLAM
9/26 RAMASWAMY RAJA STREET
ARUMBAKKAM, CHENNAI 106

Billing received for after change my No 25013987 to 29724311
COnversion to landline with inetrnet connection pending

my landline phone wire are crossing the main High way road. Always this line is breaking due to various reasons.Lot of time we complaint about the same to the concerned authorities.But till now nobody from your side attended these complaints.Hence I request you to urgently interfere on the matter and resolve the issue.

my tel ph NO...[protected]

Regards
N.Siddick durai
dubai
[protected]

Sir,
i had a NIC card bearing account no.[protected] & phone no [protected] which was submitted for Permanent closure on 12/03/2010 vide Sl.No.28497 on customer service centre slip.i had also deposited Rs. 552/- vide postal receipt no 105 dated 23/02/2010.Furter, to my agony i received a bill on 25th of this month featuring an amount due for Rs 828/- to be paid by me.
Please help me to get out of this harassment & mental agony.
thanking you.

BSNL — WRONG BILLING AND MENTAL HARASSMENT

I have taken BSNL connection in the month of feb 2010 with plan o[censored]nlimited internet @ of Rs1000. In month of march I submitted an application to them to change the plan to minimum plan available at that time as I was going out of town for next 6 month. BSNL din't provided bill for next 3-4 month as they had some problem with their billing process. when I came back they had send me collective bill for 5 month without changing my plan ( i.e. they have charged me according to unlimited plan for Rs 1000 inspite of submitted application for change of plan). when I brought their mistake in notice. They said my application must have been misplaced somewhere and now have to pay whole bill according to 1st plan. I went to then for n number of time but they dint listen and throughout this process they were rude and un supportive. my bsnl phone number is[protected]

BSNL — Mental Harrasment

I submitted a request to BSNL to disconnect my home land line connection due to poor services they provided.
I received a final bill of amount Rs 3718 for the settlement and I paid it through cheque on 30/07/11 .
After few months, I am receiving again the notice to deposit the same amount , otherwise legal action will be taken.

Please take some action as its nothing but just a mental harassment to us.

How can we rely on these big companies in future?

please send the procedure to include the friends & familiy option in my BSNL Prepaid mobil

please send the procedure to include the friends & familiy option in my BSNL Prepaid mobil

Dear sir/madam,

kindly avail STD Connection to our telephone no. 25440594,

regards,

mahmuda
[protected]

Please Check
sir/Madam

The following Problems are.
The broadband poor connectivity.
BSNL is not able to get it rectified.
poor Service of complaint centre.
No officer Response

regards
Dinesh Verma
Nabha(Punjab)

Not getting connected to internet.In the Modem (provided by BSNL), the Link LED doesn't get come on
( telephone is working)

My telephone no: [protected]

Dear sir,
I want to convay u that i m a customer of bnsl broadband.My plan name is home ul 750 plus.It is not giving me speed of 256 kbps as per my information.Its speed is always about 30-40 kbps.If this is ur sevice that i don't want this type of service.
Improve it or provide the speed u told.don't make people fool.

The broadband poor connectivity.

poor Service of complaint centre.

No officer Response

No body is taking action to rectify problame after 3-4 days of complaint.

Without solving problame complaint is closed, complaint no is 13044 before 3 days

New complaint is registered today no is 13235

still problame is unsolved.

no body is visited till date.

Can u do something???

if BSNL is attending their atlist 10% of all complaint, it will be best of all, but no body is willing to solve customers problame, never,

Dear Sir / Mam


My name is Ashwnai Kumar. I have Broadband Connection of BSNL at Nawanshar and Landline No[protected] almost 10 days ago I submited a comaplaint regarding INTERNET NOT WORKING in a PROPER manner. But they did not solve it yet. I am not getting any response from your side.

I will be greatful to you if you could take a solid step against this.


Regards
Ashwani Kumar

even me facing the problem of link..plz do help..thanks in advance

respected sir,
I have opted for the bsnl data one broadband . But since the of the installation it is not working properly.
and often gets disconnected alot number of times.
SIR I AM FEELING VERY SORRY TO SAY THAT IT IS POOREST RESPONSE WHICH I HAVE EVER GOT FROM THE BSNL, EVEN THE COMPLAINTS ARE NOT BEING LISTENED NOR ANY FEED BACK IS SEND .
TELEPNONE NO.-[protected]

DEAR SIR,
I, AMIT KUMAR SAMANTA, PHONE NO[protected], USING BROADBAND SERVICE TILL ONE YEAR, BUT FROM LAST MONTH I AM FACING A LOT OF PROBLEM AT NET SERFING. MY MODEM'S LINK (YELLOW) LIGHT BLINKING (UP-DOWN) VERY FREQUENTLY, AT THE SAME TIME LINE IS GETTING DISCONNECTED. THE MECHANIC WHO HAS COME 3 WEEKS AGO FROM YOUR OFFICE HAS ADVISED TO CHANGE THE OVER HEAD WEARING. SO I HAVE COMPLAINED REPEATEDLY TO AREA OFFICE[protected],[protected] TO CHANGE THE WEARING, BUT THEY ONLY DO EVERY TIME A CALL TO MY HOME AND THAT WAS AT THE OFFICE HOUR WHEN I AM NOT AT THE HOME. AND ALSO NO STEP HAS BEEN TAKEN YET.

I CORDIALLY REQUEST YOU TO PLEASE CHENGE THE WEARING AND HELP ME TO ACCESS THE INTERNET PEACEFULLY, NITHER I HAVE CUT MY PHONE CONNECTION AS I COULD NOT PAY BILL WITH THE COST OF DISSATISFACTION.
AMIT KUMAR SAMANTA
MOB-[protected]
[protected]
ADD-371/8, SONA MUKHI ROAD
4TH BI LANE, NASKARPARA,
SARSUNA,
KOLKATA-700061.

FcuK BSNL

Dear Sir / Mam


I have Broadband Connection of BSNL at Trichy and Landline No[protected] almost 20 days ago I submited a comaplaint (No. 018573) regarding INTERNET NOT WORKING in a PROPER manner. But they did not solve it yet. I am not getting any response from your side.

I will be greatful to you if you could take a solid step against this.


Regards
R. K Sharma

Dear Sir/Madam

I, Neeraj Garg phone number[protected], Bathinda, Punjab, having broadband service from approx. 10 months and i paid off full amount in advance for the Modem. Since i got your service i used to have approx 1400 Rs. unlimited Plan which i had to transfer to low speed which costs approx 700Rs Per month because of on going internet disconnectivity issue. Everytime we have to complain between your landline and internet broadband service complaint center. I was in india for 6 months when i made multiple complaints to your Center located at Gole Diggi Location, Peeli Kothi at Thandi Sadak and also at Main Exchange near Court at Bathinda City Punjab. If you can't trust please check out your complaint record I am sure you will have in your database because of complaints are being recorded on to IVR.

Most of the time they said we had to change the wiring which they did or had to say its not working due to some Maintenance or difficulties. And on top of that some of the engineers i dont know where they are getting knowldege told my wife to not to turn on the Modem when they don't use it otherwise it won't work properly. I dont understand the fact how the heck a datacenter can work 24x7x365 continuously turning on all of the Servers, Routers and swtiches. I am working also in a Datacenter in Canada, for me if i would be an illetrate or uneducated or non-technical person, i can take the crap whatever your engineers they told to a customer. Being a customer i dont expect we get this kind of service every day even you are not able to access internet 30 min in a day out of 24 hours. If thats the best service BSNL is providing then why would we have to pay full bills. Same story again and again Yellow light blinks on and does not stable, means you dont get internet connectivity at all.

Its a hassel to going back and forth between landline and Broadband service customer care.Because landline customer care says, phone is working fine nothing to do with the internet. and broadband customer care they say if there is no phone service internet wont work properly. We are not damn crazy, thats the way internet works atleast in india.

Would you please give me the specific reason beyond what technical staff stays " Internet wont work properly if you turn on Modem continuosly" Is there any Rules and Regulations which specifies Modem does not stay turned on for 24 hours. Now its third day i am not able to speak to my wife on internet!

Please get back to me if any one of the GM or Manager can, who is atleast technical in Punjab terrotairy or have time to discuss this matter or troubleshoot the root cause to provide the best solution.

Thanks & Regards
Neeraj Garg
[protected]@gmail.com
[protected]
[protected]

r/sir

i am from bhaguoran village in langroya exchange .my phone no is [protected], , there is problem while using internet connection.when i m using internet my phone is not working we have only one wire .when we use phone, we plug off phonewire from yours box and repeat it from ours phone,
it means that fron starting we dont have comlete product.plz
help us .
thanku

BSNL Broadband — no link and can't use broadband

broadband link does not come and i am unable to use the internet if the link comes
it comes for a very short time and goes away and returns after 2-3 hours

Yes,

BSNL is very expensive and they have very irresponsible staff.

Customer care service at BSNL is nothing as compared to other private operators.

They are getting good salaries from government without working hard so they are misusing their duties.

I HAVE PHONE NO- [protected], USING BROADBAND SERVICE TILL ONE YEAR, BUT FROM LAST MONTH I AM FACING A LOT OF PROBLEM AT NET SERFING. MY MODEM'S LINK (YELLOW) LIGHT BLINKING (UP-DOWN) VERY FREQUENTLY, AT THE SAME TIME LINE IS GETTING DISCONNECTED. THE MECHANIC WHO HAS COME 3 WEEKS AGO FROM YOUR OFFICE HAS ADVISED ME TO CHECK THE WIRING. THE LINE MAN CAME AND CHECKED DEEPLY HE FOUND THAT THERE IS NO ANY FALT IN LINE. PLEASE INSTRUCT TO THE SERVICE ARE INCHARGE TO CHECK THE MODEM EITHER THERE IS ANY FALT IN THE MODEM. I REALLY FEELS IN PROBLEM WHEN I WORKS ON INTERNAT. PLEASE DO NEEDFULL PERSONALLY SO THAT I MAY USE BROADBAND SATSIFACTORILY.

sir my mobile no is [protected] sir jab be mein apna mobile off karta hoon and jab again on karta hoon to usme se 2rs. cut jate hain. sir pls correct this

sir mera mobile no. is [protected] sir meri wife ka no [protected] meri wife ke no. par ek no se fone aa rahe hai wo fone karne wala gult bato ka istemal karta hai or kahta hai jo karna hai kar lo tum jo usko disturb karta hai wo no. hai [protected] kaya aap mujhe mere wife ke mobile no ki receve call or dilled call ki detail send kar sakte hai plz sir

hi

This is Rajender Kumar from bhiwani disst. haryana my BSNL Number is [protected]. I am using this connection in chandigarh .I am useing bsnl pre-paid connection last 1 years now i faceing many problems starts from 5 oct. 2010 my incomming and out going calls are barred unofficially by customer care executive (Mr vinod Sineor customer care executive ) I have to call in bsnl customer care many times but their software are always hang and down.


I am waiting for a hopefull responce from BSNL Prepaid customer care .

SIR,
I am the user of telephone number[protected] and i am using internet with it of plan 750 plus...

from last month i am facing a problem of connectivity...i complaint about it and they repaired my parameters n cleared the line even then it didnt worked... ... then i was told to reset the password though didnt worked, i called up a private internet service provider did some work in router n it worked... When i asked him about it he said i used the old password n he charged me sum 200 rs, other ip address, which worked for sum 3 weeks
n know i am facing the same problem...
the reason of reaching you is that when ever i am complaining about this the bsnl person are telling me that ur system is not fine or my modem is not right...even there is no technical person available...
please do look in the matter...
thank you
regard
md.sayeed

BSNL — MY BRODBAND USAGE DETAILS

MY USER ID - jan[protected]

my telephone Number[protected]
place Hyderabad

pieas my brod band full detil or chargus

gtfewdbncuhij hyu34yr5hyueryuxqwiur4kdfshkeui ewrheuirtikdesfhuaewjk poerwjitkhuwjklewbhkaxewmj 3r2ehyu 32uyhe3whyujiofrgdklzshjadsudfsmkdfsdfsdfsdfsdfsdfsj edshjufio alskdakhjueruweruweruwgtfzaesjklASjnhsdh defjirefjk, erf/ewaaefhuaes
edsh;dsfknhrgfrjnzdsfcmkerfhkgfrnhjgvfradjksfnhaewZZZZZfrccczxm, hjoaeaeaeaenhxASDJK>

Please make bsnl caller tune free as loki jio and airtel.
Thank you

BSNL / Broadband — deactivate my game account

i forget my game account and i want to deactivate this account and my phone no. is 243497 and my mob. no. is [protected] please deactivate this account and don't charge in my bill....???????????

BSNL/SIM — eaxlpower iskeem

is iskeem k dauran 1 lend line aur 1 mobile pr call rate 20paisa ho jati hai humne 3 bar likhvaya pr abhi tak hua nhi.
dono no. is prakar hai.
[protected]
[protected]
mera mobile no.[protected]
so plz

BSNL — landline head

res sir mere ghar me 3 landline hen or wo sabhi last 19days se dead hen. unme se 2 par broadband laga hua he bt abhi tak thek nahi hua he..me SDO,JE sab ko bol chuka hun bt koe sunta he nahi pls aap koe action le sir surjit lather [protected]

HAD COMPLAINED ON 04.06.2013
FOR TEL NO.[protected] BUT NOTHING HAD BEEN DONE TILL04.06.2013 I ALSO TRIED THE TEL NOS. OF OFFICERS (PUBLIC GRIEVENCES) BUT NO BODY PICKS THE PHONE. I ALSO HAD TRIED THE HEAD QUARTER NUMBER BUT ALL IN VEIN.IF SOME ONE REALLY CARES BSNL CUSTOMERS THAN PLEASE PAY ATTENTION ON MY COMPLAINT FOR TEL[protected]

Every three days or four my phone does not work. They would repair and again the problem would repeat. My instrument also does not work properly. When i call my bank or railways, if i am asked to dial next number that is not possible. TODAY I HAD PECULIAR PROBLEM - MY INSTRUMENT IS GOING ON RINGING NON STOP. i AM WORRIED IF SOMBODY IS ON NET OR USING MY PHONE. PLEASE ATTEND IMMEDIATELY. WHEN I CONNECT MY BROADBAND IT GETS CONNECTED . BUT MY INSTRUMENT IS GOING ON RINGING.

PLEASE ATTEND I AM WORRIED. I WILL NOT BE ABLE TO PAY BILLS FOR OTHERS IF ANYTHING LIKE THAT IS HAPPENING.

MY PHONE NO.[protected]

I have lodged my complaint since last 30 days but the no employees of BSNL have come to attend the complaint, when i am reguler paying the bill of my phone no. (landline) Phone No.[protected] Nangal Distt. Ropar-Pb
My Address

House No. 372, Shivalik Avenue Phase IA- Naya Nangarl Ropar Punajb-140126

Dear Sir/Madam,

I have lodged my complaint yesterday on website & regularly to saket nagar telephone exchange, kanpur(up) but the no employees of BSNL have come to attend the complaint & raised bill while my phone is dead from last three months.(landline) Phone No.[protected]Kanti Devi) saket nagar. Kanpur-UP

My Address

Kanti Devi, 127/575 W-1 Saket Nagar, Kanpur UP-208014

mera telephone sala har 5-6 din me kharab ho jata hai or ye lineman sunte b nahi hai sdo ko phone karo to kahta hai ki kal aayega.
ye bsnl wale saale bus connection laga ke chale jate hai or fir theek karne ke liye unke peeche -peeche ghumte raho.

Hi

I am resident of Bangalore
My Land line number is[protected]

It is dead from many days, even after complaints not fixed
I also have broadband connection, which too stopped working few weeks back

Please fix the land line as soon as possible and help us stay connected

Thanks
Basavaraj
[protected]

my land line number is[protected].from last two months my phone had not working.i had complained in the office numerous times.there is not a proper response to my complain.

deactivate my caller tune immediately
Ph: [protected]

How to de activate the BSNL caller tunes.

please send me procedure of activate bsnl caller tune by sms

I have a Post paid mobile Connection in Durgapur(W.B), i am using now caller tune by copy of other mobile. So i don't know when the caller tune is deactivate and how it is activate. please give me suggestion how I am change my caller tune when I want to Change. And also say me what is th web side of caller tune code.

there is not any way for ragistratiobn in bsnl caller tune...by web site

n your customer care service is very poor they miss guide us

sir
i have BSNL prepaid connection no. is [protected], some days ago i have receive a message from bsnl for caller tone, there is code for Bsnl punjabi tone, i have done the message for caller tone & reply back from bsnl, in this message written "your tone is Dwnload Process, & my 32 Rupees deduct from my balance. I have many Time complaint in Bsnl Customer Care, but they does not any action in this case.

I have been forced to deduct Rs.32 for caller tunes ..which i have not opted. The tendency of implementing a forced caller tune is highly objectionable.If your service of caller tunes is not warranted by the customer, it is very sad you have implemented this scheme without customer concerned. My mobile no. is [protected] & on 28.10.08 evening a caller tune implemented message was received by me therefore Kindly deactivate the caller tune immediately and adjust the amount to my credit please...

Respected Sir/Madam,
I have a Post paid mobile Connection in Sikandrabad(U.P)in the nameof M/s Orient Ceramics & ind. Ltd., i am using now caller tune by copy of other mobile. So i don't know how the caller tune is be deactivate and how it is activate.Now you are requested Pls deactivate my caller tune immediately
Ph: [protected]

very bad i hate bsnl

BSNL network & services are very bad.For activating caller tone i sufferd a lot(past 1 week) & still there is no response from the customer care.Better people using bsnl network should switchover to other services.I hate bsnl.Worst network & customer satisfaction.Waste of time, money & energy for using bsnl service.

To deactivate caller tune just type UNSUBSCRIBE and send it to 56700

i have a post paid connection, i am using caller tune, i want to change my caller tune, any one can tell me how to change that?

Please Deactivate My Caller Tune From My Mobile No. [protected]

Please Deactivate My Caller Tune From My Mobile No. [protected]

I am an exisisting coustmer of bsnl excel from tezpur assam, I am not satisfied with the bsnl caller tune service I have suscribed a caller tune on 21-02-09 by copying it from another bsnl number but I have not got the caller tune yet. I have registered a complain in bsnl call centere where I got my complaint registered and the complain number3429041 on 24-02-09. though my money was deducted the day I suscribed for it.Not only this, this is my second time facing the same problem for the caller tune once before also I had the same problem. Today 4-03-09 after 15 or 16 days bsnl have given me a caller tune which I dident suscribed, regarding this matter I have launched a complain to the local bsnl office, and the authority of the office has sent a fax regarding this matter to the regional office but there is no response. I have suscribed for the song (KISTARAF HAI ASSMA KISTARAF HIA ZAMEE KHABAR NEHI) from the recent new film Dostana and I have coppied it from the number [protected] but see the departmental neglicence that they have given me an old song, they think that we have to give a song to the customer so give any one.And they are saying that there is server problem if ther is server problem then how could they give me another song and whenever I use to suscribe there is alyz server problem. Now the question is that my money is gone secondly lost of time for going to the office for this reason, only for this matter I went to the office for 4 or 5 times, they are not going to give me the money back. I had paid money for somthing and in return of that I am not satisfied for what I paid, so ultimately today only I unscribed the rubbish song that they gave me, not the one that I secelected. Now I want the caller tune that I selected I wont leave the department I shall even report it to the News channel. Am I rubbish or stupied thazt what they will do just I will sit and see.
My phone number [protected]. Who ever in the department reads the mail give me a call otherwise I wont spare any one

im an existing customer of bsnl excel from lucknow and my no. is [protected] and i want to deactivate the caller tune for which i had contacted in customer care but did not get any response so i request u to kindly deactivate the caller tune from my phone as soon as possible

Please deactivate my caller tune immediately
Ph: [protected]

Please Got to write massage and Type UNSUBSCRIBE and send to 56700

PLZ DEACTIVATE MY CALLER TUNE FROM THE NO [protected] WITH IMMEDIATE EFFECT.

Pls Deactivate my caller tune.
No.[protected]

plz deactivate my caller tune .my mobile no are [protected] & [protected]

Please deactivate my caller tune
Phone No. [protected]

plz.deactivate caller tune from my mobile.my no. is[protected]
as soon as possible.my company not bear the bill.