Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i have postpaid connection of bsnl 100 plan which is free on a single no.but from last two months they have charged on that particular no.
according to me the bill has to come 200rs only in last month but it has come 1614rs.i have complained for this but nothing had been done.
they have told me to deposit this amount and it will be adjusted in next month.but this month it is again exceeded to 1141rs.and this time,
according to me this cant be exceed from 200rs.i m a poor man and i cant afford this.please help me out.my mobile no.is [protected].

My bill no is[protected] dated on 05-01-09 for Rs436. It is too large amount of bill, Though my calling time is not so large. pl dont send any unneccessary message or ring tone down load facility, I dont want anything. Pl revert my bill, otherwise I terminate my BSNL post paid connection.Pl report immidietly.

my mobile no is [protected] ive surrendered my SIM at Ramagundam- Karimnagar- Andhrapradesh branch.
at december 2007. i have a deposit of around 1000rs/- they said me that they would be sending me a DD. But over 1 year i didnt recieve any DD or Chque. This indicates the irresponsibility towards the customer. Even when i go and ask the officer at BSNL office his neglegence hurts us.
Please Help me i would be ver Thankfull to u

brother same is the case here. I have got rs.1675 last month bill and this month it has already reached 1550.i am going to change my provider now.they are theives.Whaever dept is related to govt of india is worthless.

BSNL/Post paid — Excess Bill

Dear sir, My mobile no [protected],Account no[protected]. This month i had received bill in that the SMS Premim/Content Calls was Charged as Rs. 29/-.i am sorry to inform you i have never used the SMS.Please send me the detailed bill by mail.

Excell General STD Charges — Complaint against STD Charges of Excel (normal) of Calcutta Telephones

Dear Sir / Madam,
I am a general subscriber of Excell Prepaid connection. Today during surfing the Terrif of Excell prepaid, I found that the all call rates are changed alongwith STD rates. Link is given below.

http://calcuttatelephones.com/tariff_excel.shtml

As per this website details all Local and STD rates are Rs.0.90/min. But practically there is no change in STD rates which I found after making a STD call.

Then I enquired about this with Customer Card Dept. of Cellone / Excell and they replied that they have no such information. And when I told them about website details, they just denied to give any reply.

Here I am confused whether the STD call rate is changed or not. If not changed then why Website showing this type of information ?
And if rate is changed then why it is not implemented !!!

Please help me with your proper guidelines.

Thanks & Regards,

Prepaid connection — Discontinue of Power card

Dear Sir /Madam,
This is inform to you that I am Atanu De, subscriber your Prepaid Mobile connection (No. [protected]), I was recharge of Rs. 42 Power Card on 29.06.08 & it was continued. But on 30.06.08 it suddenly discontinued to till date. I complained more than 20-25 times by your customer care, but they did not do anything to till date.
So i kindly request you to do needful as early as possile.

Thanking You,

Atanu Dey

http://www.consumercomplaints.in/complaints/network-c42599.html

Dear All,

I have downloaded a prbt on dated 17/07/08 by sms on 56700. first i sms SUBSCRIBE to 56700, then after 4 hrs i buy a song by sms BUY 900010 to 56700. But the problem is that only bsnl tune is playing but not the song, and all the required balance deducted from my mobile.
pls solve the problem as immediately as possible because we pay for the service.

Cellone - SUMO scheme — Call charges for Call Center dialing.

I have got my SUMO scheme activated today(21/11/2008). I dailled the Call Center No 24365. I had to wait a long period to get the Call Agent. Apart from this for my call Rs 21/- has been charged. I want to know whether dailing to your Call Center is chargable. If not please recredit immediately. If not recredited please reply to my e-mail ID giving the reasons so that I can take up the matter at approriate authoarity. If I do not receive your reply within seven days the matter will be taken with Consumer Forum.

Basavaraj Shivaputrappa Pavate.

i have recharged the migration card(venela plus).it shows the validity is only for 3 months. but actual valid time is 3 years.how can i get this valid time.when i am calling to bsnl customer care it is not responding.

I wanted to migrate my Excel Sumo Power Pack to Excel Super Power Pack. But the customer care is not providing the message code.

Its simple to change the plan.

SMS MGEN for General, MBELADINGALU for Beladingalu, MSUPER for super power pack and send it to 53733

U have 2 wait for confirmation and it will get activated and u can change to plan u wish for :)

donot know about the code for sumo power pack

Hello
I want more details about the BELADINGALU plan.
where an i find the details.
Is it possible to migrate to this plan from the STUDENT PLAN.

Thank you
Deepa

stundent plan of bsnl — charge more on excel power numbers

hi..,
my bsnl num is [protected] and i have this problem from more than 3 weeks.
company charge 1 rs per call instead of 20 paisa on my exlpower number.
numbers are [protected] and [protected].
complaint number is f[protected].
ajay kumar singh
moradabad

Dear Sir,

I want details about the BELADINGALU plan.

Kindly send the replay to mu E-mail address seetharamu.[protected]@yahoo.co.in
or contact me at [protected]



Thank you
Seetharamu M.R.
[protected]

Just click this link
http://karnataka.bsnl.co.in/

Dear Sir: Could u please help me out in getting BSNL landline pre-paid connection with zero rental, I have heard some new scheme have come in BSNL landline pre-paid.

Amjad khan ([protected])

THANK you.

SIR-
I RIQUAST YOU PLEASE SEND ONE MIGRATION CARD NO ( LIFETIME TO NORMAL CONVERT CARD NO ) PLEASE SEND ME

Hello
I am Yogish my no is ( [protected] Student Power Plan ) i am using it from past 4years i want to migrate it to general because i am not getting any benifit from this plan
my call charges is Rs-1.20/- to any cell & also land line..
i have got unlimited SMS free i will use it oftenly

All BSNL Customers is getting 49 Paise to 90 Paise / min to call but i am calling it for Rs-1.20/min
Validity also i get only 30 Days &other customers will get from 30 to 365 days So kindly help me to migrate for general from student power I cannot change this number i am a student.

Thanking You

Yogish Kumar G
[protected]

Dear Sir,
Please send me a detail of Gram Mitra telephone (Rural) land line connection details to my mobile No [protected] at an early date.
Yours faithfully,
Sd/-
R.G.Kulkarni

i am partha.i useing bsnl normal excel prepaid sim, i want change my plan general to student plan.how i do?my no is-[protected],

Student — Change idea net plan

Dear sir/madam

i m using net setter with monthly plan of post paid 849

but i want to change that plan in to 399 so please give details how to change it




Rajiv Ranjan idead netsetter no:- [protected]

BSNL — migration to super power pack

Dear Sir:

Kindly convert this BSNL #[protected] to Super Power Pack. Please call this #[protected] aftrer migrating.

Amjad khan ([protected])

Need plan migration
Dear sir,

i am using BSNL Saral Anath for past two years. my mobile number is [protected]. i want to change my plan to Beladingalu plus . Pls help me how to migrate. Also i'm receiving so many advertisment & calls in mobile pls give some idea about how to stop this adv's & calls on mobile.

dear sir
currently i have baladigalu power pack plan how to migrate this plan to beladingalu plus my cell number is [protected] can u provide me
thanking you

BSNL — Migration card not working

i was recharge with POWER PACK on[protected]. after recently recharge with Rs.99(for all Rs.0.49) after recharge with Rs.199(for Vennela plus plan). present in my mobile outgoing chage is Rs. 0.60. why this. please rectify this please... Thanking you Sir/Madam

hello sir,

now i am BSNL subscriber my sim is running under superpower pack, now i would like to change it pise per second what r the ways i called call center but i have not received proper ways please send the message to my e-mail

AS I HAVE THE PROBLEM THAT EVERY TIME I CALL AND THERE WILL BE AN ERROR REPORT AND WHEN I CALL TO CARE THEY WILL TELL THAT PLEASE SWITCHT OF YOUR CELL, AND ON IT.AND TELLING UNWANTED REASONS AND POSTPONDING THE THINGS AND SOMETIMES DISCONNECTING...BETTER TO BUY THE AIRTEL SIM AND EVERY WERE NETWORK IS THERE.

SO I AM BEGGING YOU PEOPLES NOT TO BUY THE BSNL ND WORST SIM IN THE WORLDDDDDDDDDDDDDDD...

i'am suresh using the beladingalu plan where the call rates of std are more than the normal cost so how can i change this beladingalu plan to general excel plan

sir i want to migrate my sim from power to normal sim and i got a zero value voucher from bsnl office now but i will have to dial to migrate my sim my no is [protected]

dear sir/madam,
i am user of bsnl of basic service and mobile service frm near about ten years my mobile no is [protected] since it is my old no so my call rates was 49 paise/min to all local networks but from ten days my my call rate had been done 70 paise /min to all local networks accept bsnl the call rate to bsnl is 49 paise/min but to all other local networks call rate is 70paise/min this had been done without informing to me i had not done any recharge but when i went to bsnl office they had told me that ur no had been transferred frm 2g to 3g plz provide me migration voucher no i am from district patiala

My bsnl no. Is [protected] .i want to migrate my plan from beladingalu to beladingalu plus plan . Please help me.

I am facing problem to convert from 2g to 3g.
I stay in Bangalore and #G services were launched on 19th .
I am trying for conversion by sending SMS to 53733 Format
M3G120
after afew seconds we are asked for confirmation
M3G120Y.for prepaid now when i do this i get areply invalid request Postpaid user send M3G25 to 53733.
On the 21st a customer service Executive told me that it was due to a very old SIM and asked me to replace the Sim which i did, still staus is same, finally a complaint was registered on 23rd and still my oroblem persists.
I think Bsnl rather than rewarding loyality has punished me for being loyal.

hi..
my present bsnl prepaid tariff is beladingalu.
& i need to change it to bindass 49 or general..
but i m unable to migrate it..
so plz check this out & send some solution...

i want to change my studend power plan in to genral plan but bsnl officer advise me to change number. please chang my plan

need plan migration
i want to change my plan from
"superpower pack " to "Beladingalu plus" . Pls help me about this migration procedure ...
thank u

How to make the MIGRATION from " SUPERPOWER PACK " to "BELADINALUPLUS"PACK please send correct valid migration format to my email address - [protected]@yahoo.co.in

Sir. I am M.Yasin.sharif[censored]sing the beladingalu plan where the call rates of std are more than the normal cost so how can I Change this beladingalu plan general excel plan Hence my mobile No. [protected]

BSNL Mobile / Cellone — Sudden change to Excel Power from Sumo power pack

My mobile SIM number is [protected] under sumo powepack plan, validity was up to 2311/2010. However, before the expiry of validity period, the plan was converted in to Excel poer pack without proper notice.due to this my telephone expenses was increased by abnormal amount due to icreased rate of call charges.

i was using Excel student power pack, suddenly my plan changed to ExcelPower KTK .
i am fed up with this new power pack i want to get changed to my previous plan please do help me
in this new plan the rates are 1.20 paise to other networks its like a hell .
not even i received a sms to get renew my excel student power plan

Dear Sir /Madam

I have beladingalu plan and I want to switch over to karnataka mitra what is procedure My mail Id is anil.[protected]@gmail.com

i want to migrate from excel general to sumo power plan... plz help me

hello sir
I am using BSNL general plan for past one year an my no is [protected], now BSNL has introduced new plan viz bsnl Mithra. I want to change my plan to BSNL MIthra as this facility is provided to other connection except BSNL by way of number portability. So i need to migrate to this plan i need to change my connectivity from BSNL to other local area connection (viz AIRTEl).After changing the connection need to go again to BSNL for getting BSNL MIthra Plan.
So i request u take steps to provide this facility to existing BSNL customers.

I m using BSNL super power pack no. [protected], i want to migrate to KTK _ MITRA LIFE TIME PLAN . but I want to know What is the facilities or advantage of the ktk mitra plan .

bacause of lack & poor communication general people like me have to suffer a laught my student paln has been changed to general plan..a big lose to me..only because of poor communication of authorised executives of bsnl in kerala

i want detail about ktk-mitra

bsnl prepaid womens plan — sms and call details with numbers

sir i have a complaint on my mobile no,it was using my sister
so please arange me all sms detauls and mobile nombers her using for incomming and out goings,i afraid about her future thats why pls help me
i want last one year complrtly
this is the no [protected]

My mobile No.[protected] under prepaid. When I requested for STV99 to be renewed I was told it is nomore in existence and advised STV Rs, 3/-. Because of this my FFE is not active. Please clarify.
regards
nalini v

Need Plan migration
Dear sir,
i am from punjab circle . i had a student plan number . i recharged it with per second migration plan. can i again migrate it to student plan? plz mail me at [protected]@yahoo.com

Regards
Navdeep Kumar

BSNL — Mobile number conversion

I have an Arunachal Pradesh (NE-II) circle BSNL mobile number([protected]). I want to convert it to U.P. West BSNL circle under mobile number portability. But I could never speak to BSNL customer care executive from same number on Roaming in Mathura.
Please advise.

sir, i was using the student plan, but i recharged my number with a special recharge voucher of 40 from paytm.com.now plan is changed.and my bsnl 2 bsnl call rate is 1.2 p/sec and to other network is 1.5 p/sec.So plz tell me what 2 do because i dont want 2 change the number.

Sir/Madam, ,
This is to Inform you that, , i want to change my password, , kindly help me in finding out the solution.

thanking you..

i want 2 change my BSNL Broadband Password, kindly help me to to find the procedure for it

thanx

i want 2 change my BSNL Broadband Password, kindly help me to to find the procedure for it

i want to change BSNL broadband password, i tried 1500 but no response. can someone help me to solve this problem?

My name is Dr. Jayanta Deka. I don't remember the password. A kid changed it. My phone no. is [protected]. Broadband is not connecting for last one week.

I want to change my password in bsnl broadband connection

i am working home based dataentry jobs. i am using the broad band 512 & 256 kbs net connection. i am not having proper speed in the both net connection .when i download i was getting only 2kbps only. so i could not give proper result .so plz help me to give proper speed .i think u will feaver for me.thanks

sir i want nobody open any wronge web site in this connection and i want to change my username & password .
my connection is dataone broadband 256 kbps

I want to change my bsnl broadband password please help me how to change?

I am trying to change my bsnl broadband (dataone) password and checking usage of service but i am unable to do so since one month. i had tried in the webpageshttp://www.dataone.in/, http://bbservice.bsnl.in/, http://www.sancharnet.in/dataoneredirect.htm, http://10.240.43.216/webLogin.jsp etc. but couldn't succeed. everytime i put my data portal id and password it shows either invalid user id or password or the web page is not available. so please reply me about this problem.

DEAR SIR I HAVE FORGOTT MY PASSWORD OF MY BROADBAND CONNECTION PLEASE HELP ME.
MY TEL NO.[protected]

can i change my broadband plane and how can i change my password.

sir,
i am trying for changing password but its not getting changed. i tried many times for shanging this.
why this problem ?

i am trying to change my bsnl broadband (dataone) password and checking usage of service but i am unable to do. everytime i put my data portal id and password it shows invalid. so plese reply me about this problem.
thank you.

I want to change my username and password of BSNL Broadband connection. Please tell me the procedure to change it.

I want to change my bsnl broadband password please help me how to change?

sir,
I am trying for changing password but its not getting changed.I tried many times for changing this why this problem.

Sir,
We use BroadBand Connection. We used this Id for our Business for Mail send and recive. But Now we cant able to use. When we gave User Id and Password for login the error Use correct Password was appeard.We can not change the password. So kindly help me.

Sir I want to change my broadband connection user ID and Password. Please help me.

want 2 change my BSNL Broadband Password, kindly help me to to find the procedure for it. plz solve my problem as soon as possible .

I have taken bsnl broadband connection a fortnight ago.I registered my name for bsnl customer care portal with user id and password using the selfcare portal on the website.I did not get any reply by phone so far from the department as specified in the portal.I tried to access the customer care portal with the user id and password i registered.I could open the customer care portal and surf through it.I viewed the entire details in the "HOME" tab furnishing my phone number, my name etc.I clicked the 'SERVICE" tab in the same portal and got the window opened.I clicked on the "BRAODBAND USAGE DETAILS" and could see the details. I clicked on the "change the broadband password" command and I got the application opened to change my broadband password.I am unable to change the password though i tried umpteen times and everytime I get an error message "UNABLE FOR THE SERVER TO ACCEPT". I contacted phone number 1504 and complained my problem about half a dozen times but no body is able to give me a proper reply in this regard.I am vexed and fed up with this BSNL PEOPLE for their indifferent attitude and replies they give taking their own time at their whims and fancies and not caring for what I really need and they pass on the buck on the others giving some other telephone numbers to be contacted like some technical assistants and so on and these numbers never reply and are found always engaged all the 24hrs(GOD ONLY KNOWS WHAT THEY DO) .I am now forced to take serious action on this aspect and am also thinking of changing to some other internet broadband service providers.This BSNL is a corporation and I do not know how they behave so indifferently and irresponsibly.I would like to take this attitude of theirs to the GENERAL MANAGER BSNL AND THE MINISTER FOR COMMUNICATIONS.

B.L.NARASIMHA CHAR

I want to change my broad band log in password...please tell procedure...

I have BSNL Mobile which i am using for 5 years and presently my connection is suffering to your bad service. my two last recharges became autometically zero but don't know why and neither customer care is reciving call nor any information form BSNL Office .and i also field a GPRS Connection but that also is pending by the BSNL .So, i request you to kindly lookafter the matter .my mobile no. is [protected].other wise i will take action against such type of misconduct by filing a case in consumer court.

I had made my complain against my deduction of Rs 71 despite o[censored]sing magic voucher on 15.03.09 with complain no. 3449561 dated 16.03.09 which is yet to be shorted out. Hoping you will get me out from my problem.

I have paid the bill but my bsnl brodband is not connecting. My modem is ZTE EV-DO .

To,
The Chairman,
Bharat Sanchar Nigam Limited.
New Delhi.

Sub : Complain against the worst GPRS internet service at Jharia, Dist- Dhanbad, Jharkhand.


Sir,
Duly respect I like to complain you that the GPRS internet service are continuously disturbing since last one month. If once link failure then it did not connect earlier than 24 hours. I am regularly complaining the customer care service (No- [protected]) about the problem, but there is no body to solve the problem permanently.

Sir, I am requesting to you with the positive expectation, that the problem should be solved for ever and I will remain grateful to you for ever.


Thanking you

SUMAN PATTANAYAK
Mob : [protected]
Dated : Friday, July 24, 2009

my broadband account is not open befor 1 weeks
how we can open it tell me
& my login page is not open sincis i have take my broadband connections

I am very disappointed.I request u to do something for the improvement of this site.

i cant open the data management site from 5to6 days..

sir i m unable to open usuage account page ...plz do steps to overcome this problem.thank you

CAN YOU PLEASE SEND THE REPLY TO EMAIL REGARDING WHY BROADBAND ACCOUNT MANAGEMENT IS NOT WORKING FROM LAST 15 DAYS

Anish
Our broadband connection is not working, the link light is not stable, and i cannot view usage record also
Fuchu

Bsnl broadband usage portal (http/bbservice.bsnl.in) is completely defunct while the BSNL authorities are sitting tite despite registerring thousands of complaints daily through various forum. what is the end of this ? I have issued an e-mail to
the Dy.Director genl.Broad band management, Newdelhi. They don't bother to any courtesy to acknowledge this even. Where is the end of this poor state of BSNL Broadband ?

Sir,
Its more than 2 weeks that iam not getting the account information.Does the site for knowing the account information exists? So please do the necessary steps.

Account management site could not be opened .please tell me how
i chek my account?

My broadband account is also not working !!
WHAT TO DO!!!

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
Ramesh Chandra Verma, Gorakhpur

gud morning sir,
sir, i am using the broad-band plan of bsnl, but, i can't able to view usage details on bsnl site, wat can i do

The bsnl broadband account management site could not be opened? what to do?

Sir,
I agree with other complainants that the broadband account mnagement site could not be opened and it is the usual feature, if the site of the broadband service provider does't open when looses faith in the provider it self.Hope they improve if they want
more users

I am the user of BSNL broad band under homeplan 500. Whenever, I intends to see my bsnl broad band usage, this site could not be opened and was appearing on the screen (403 forbidden -- you do not have permission to access the site.) Whereas, if I tried from the another place, the site is opened acessing me to see my usage details. Why I am facing this problem at my house, I could not able to know. Request to rectify the server problem.

Bsnl slow broadband services...
very high rating of bills...
very disagree...

not also able to open the account...

So many people are shouting for so many months.
There is no improvement in usage site.
Most of the days it is not accessible.

BSNL... PLEASE LOOK INTO IT.

This is the only screen to know where we (users) are.

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 7 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
Balveer Singh Shekhawat

cant view usage details since 30 december 2008. please rectify matters

Account management site could not be opened for more than 8 days
Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 8 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
Shahanawaj Nadaf, Kolhapur, Maharashtra.

The site is not opening and I cant check my usage from 5 days.It is taking too much time to open the site and after it is opening I type ID and password and then I click sumbit it shows a message that "The link to server was reset when the page was loading"

When I check the usage for the present month it gives a message that "No records found for JAN-2009-Unbilled."

BSNL BROADBAND SERVICE — The site is not opening.

The site is not opening.

The site is not opening and I cant check my usage.

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 days.
Ocassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupted service.
Thanks,

my broadband account is not open for the past 1 week. i couldn't able to see the account usage and i couldn't able to change my password. pls do the needful.

Dear sir

Earlier the account management service was working perfectly for me, but now for the past few
days iam unable to view the month details page. I am worried wheather this state will change or continue.

SRIDHAR, CHROMPET, CHENNAI.

sir the account management site is not opening from last 1 day.. please do something..

The site from where i check bsnl usage
i.e. http://10.240.240.195/weblogin.jsp is not working properly from past many days which is causing great inconvience... plz look into the problem immediately...
thank you

BSNL Broadband — Cannot open account management website

its unable to open the website, www.bbservice.bsnl.in for checking the acoount usage.

the broadband usage is seen could not be opened . becouse I forget my portal ID & password.what to do?

your rates for 150 rs plan for down loading up to 1GB is free what about More than 1GB dowb load rate your brad band account site is not opeing pl. do something at the earliest.

SR KASHIKAR
POPHALI (TAL-CHIPLUN)

my broadband account is not open befor 1 weeks
how we can open it tell me

Sir
I have Broadband connection more than 2 years.Now cable is over head.Too much time i will complaint
BSNL office, cable make underground, but no response at the moment from BSNL office.cable always broken, that why Internet not clear, can't chatting. Now what I can do ?
My telephone number is :[protected]
Malappuram Dist
Tirur
Kerala.
Pls do the necessary steps.

cant view the account usage

i have been trying to open check my usage but the login id and password which i use to connect to the net just isn't accepted and i can't even open the account management page

sir,

the prob is same here . the account usage cannot be seen for many days .

its very irritable .

so pls take nessasary recomendable steps .

hai, bsnl broad band account site is not working bbservice.bsnl.in this site is not working now what to do???????

Iam not able to see my current bsnla brodband usage details /please send a message how to connect the bsnl brod band accounts managements

sir, broadband account management-usage is not opening.pl inform if any modifications. if not pl give procedure .to e-mail

BSNL — bsnl account management

i can"t logon to http://bb.service.bsnl.in and check my usage.how can i check my broadband usage

dear sir,
i have BSNL broadband connection since last many month but till that time i could not open my account information and whenever i log my login id and password i got the error from your side so plz tell me what can i do ?

BSNL — usage details cannot be accessed

i am not being able to check my usage details on the bsnl website.i have been calling the customer care for past 6 days but nothing worked out.My no. is[protected]
Please help...

Account management site could not be opened for more than 3 Months
Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 Months. server shows HTTP 404 not found.
It is most irritable that the site could not be accessed continuously, and the usage could not be viewed. Please do something so that I get proper and uninterrupt service.
Thanks,
Moti Lal Gupta, Advocate, BHARATPUR.

Dear Sir,
The bsnl portal 10.240.240.195 sever is not functioning since last 3 weeks.Another site self care edc though functions, it never update broadband usage regularly as bsnl portal.please do something to solve the problem with bsnl portal.please contact bsnl authorities to loon after the problem.
Thanking You
with regards
Priyaranjan Das
Bhubaneswar

i hate bsnl broadband customer care service. now i'm facing the same problem.

My broadband connection is not working since last one month, I have logged many complains but no one has turned out and still not working. Please arrange to fix this problem

My broadband connection is not working since last one month, I have logged many complains but no one has turned out and still not working. Please arrange to fix this ASAP.

Home phone number is[protected]

S.K.saxena
F-39 Shatabdi Nagar,
Ramghat Road,
Aligarh-202001
U.P.

if problem coming from use hand it will be solved you can make a call [protected] on sunday, my
work is maintinence of computer hardware and networking in delhi this is my part time work, and tuch at [protected]@yahoo.com

By the end of last week, I started getting error 678 and then 691. Several times, I called their call centre and the technical support team. As expected, its of no use. It has been 4 days now, they are not able to unlock my ID or reset password. These guys should be punished severly man becz they dont work, just enjoy on taxpayer's money.

BSNL — username and password is invalid

my bsnl is connection is showing error message username and password is invalid give suggestion

my username is mj[protected]@bsnl.in

Dear sir
Last week i change my password of my e-mail id [protected]@bsnl.in. But now i am forgot password. Because i am failure to enter to my e-mail id & to see the mails from BSNL. Please solve my problem.

Thank You

SIR, I HAD forgotten id&password please send me.my phone no: 2313699
waiting for yours

i can not access my bsnl broadband account details since last few days.
my address is as follows
NASER V A
VALIYAKATH HOUSE
KOOLIMUTTOM P O
680 691
PHONE NUMBER [protected]
e-mail id:[protected]@gmail.com
[protected]@yahoo.com

pls send mail to bill amont the no is 23426362

Dear Sir,
On 24th January, 2009 I applied for Broadband line for the phone no.23643841 vide Docket No.
71011623, but till date no facility has been provided and I fail to understand is this the service of BSNL.
Kindly look into the matter on TOP PRIORITY without fail

i am happy

DEAR SIR

OUR BROAD BAND CONNECTION IS VERY SLOW AND FREQUENTLY
DISONNECTED WHILE WE R USINGTHE SAME PLEASE TAKE NECESSARY STEPS TO AVOID SUCH PROBLEMS

THANK U

RAMALINGAM K V
TUTICORIN
[protected]

MY BROAD BAND CONNECTION IS VERY SLOW AND FREQUENTLY
DISONNECTED WHILE I AM USINGTHE SAME PLEASE TAKE NECESSARY STEPS TO AVOID SUCH PROBLEMS

THANK U

M.MALAIARASAN
CELL;[protected]
[protected]
TUTICORIN-2

DEAR SIR

OUR BROAD BAND CONNECTION IS VERY SLOW AND FREQUENTLY
DISONNECTED WHILE WE R USINGTHE SAME PLEASE TAKE NECESSARY STEPS TO AVOID SUCH PROBLEMS



Kingsleen Solomon Doss. J
s/o T.Jeba Gnana Abraham
5/121 Caldwell Colony Tuticorin 628008

BSNL PHONE — POOR SERVICE

My BSNL landline ( Phone No :[protected] is frequently going out of order .This I am facing since last 5-6 months.
Most of the times the phone will be dead , there wont be any dial tone and sometimes I can hear only some radio broadcast over phone. I have called 25342198, 25251010 many times but there is no permanent solution. The connection may come back but the very next day it will go off.
Even I submitted complaint letters couple of times at the Indiranagar office personally.
But all my requests are falling on dump ears. I am also using a broadband Home plan 500 which is as well getting affected.

If we got late by just one day for the payment BSNL will disconnect the phone and will charge Rs 100 to get the connection back. If shown atleast 10% of that efficiency to solve this issue I could have a better connection.

BSNL - DataOne Home — Request for changing the Internet connection plan has not been implemented

Request for changing the Internet connection plan has not been implemented. The request had been put as requested by a letter still the bill that came this month has the earlier plan money in the statement.

I HAVE RECEIVED THIS SIM CARD RECENTLY FROM BSNL EXCHANGE, SINCE I HAVE PURCHASED IT I'M UNABLE TO TO SEND ANY SMS FROM IT ALWAYS WHEN I TRY TO DO D SAME MSG APPEARS 'UNABLE TO SEND'.I WOULD LIKE TO ADD THAT THE HANDSET IS WORKING WELL WITH 'AIRTEL' SIM CARD BUT BEING A VERY OLD CUSTOMER OF BSNL LANDLINE I DON'T WANT TO BREAK MY RELATION WITH 'B.S.N.L'.IT IS REQUESTED TO THE CONCERNED AUTORITIES TO PLEASE CHECK MY COMPLAINT AS SOON AS POSSIBLE.
PHONE NO.[protected]

hi iam subscriber fo BSNL last three years but my problem is i am not satisfied with this network because i am all ways face problem that ''check network service'' because of this i lost many important calls. till now i am not facing the same problem till last night. even though i am not able to call custmer care.. seeing all those things i am prefering to swich over to another network i[censored] r not able to slove my problem and also if it repeat again..
AND MY MOBILE NUMBER IS [protected], HYDERABAD, MADHINAGUDA, DHANALAKSHIMI RESIDENCY...

hi iam subscriber fo BSNL last three years but my problem is i am not satisfied with this network because i am all ways face problem that ''check network service'' because of this i lost many important calls. till now i am not facing the same problem till last night. even though i am not able to call custmer care.. seeing all those things i am prefering to swich over to another network i[censored] r not able to slove my problem and also if it repeat again..MY SIM HAS TAKEN ON the NAME OF MY UNCLE MR.M.VIJAYRAJ KUMAR.
AND MY MOBILE NUMBER IS [protected], HYDERABAD, MADHINAGUDA, DHANALAKSHIMI RESIDENCY...

I am subscriber of BSNL Mobile No. [protected] and WLL No. 200584 in North east in Arunachal Pradesh. I payment the mobile bill in 16th June/2008 in voice[protected] in bill.But I tour in another circle my mobile out going call baned by the BSNL. and another bill the same amount not adjusted.

I not received any bill of my WLL since march 2007 till date.
Gopal Pathak, LDC
SDO's Office Lumla
District, Tawang
Arunachal pradesh

It is a crime to charge any money on fake basis and it comes under the Consumer Protection Act and you, the BSNL will be charged at complaint as I Am Dr. SPS Rana MA, M Phil. Ph D, LLB and this feke charge of tunes by BSNL is a very poor show, I strongly criticise this type of practice. I am literate but think of those Indians having BSNL prepaid mobiles and dont even know to read your parasite massaging that you have deducted a certain amount out of their innocent account. Why and why is this so? BSNL is an accused entity before the court of law and is liable under 420 of IPC and the Consumer Protection Act. The only thing is that BSNL must return the fraudulently deducted money from all the prepaid mobiles of India within 24 hours. Shame on BSNL and I will throw the sim in a gutter.

in my mobile i have sent an change request for caller tune but the customer care people or not reponing properly and deducting only money for the msgs but they r not changing the tune and even the bsnl customer care people and till now they have deducted 40 rs and my no is [protected] and also i am not getting proper signals even though i am in bangalore from past 9months so i am very much dissatisfied with the facility

bsnl cellular services — irresponsible behaviour of customer care services

for the last month my sim got blocked(sim no[protected] mo no -[protected], i called on the customer service center no to get my sims PUK no, at first one guy on the call gave me a wrong PUK no when i called them back & told them about that, instead of admitting their mistake the guy on the phone urgued me in a very arrogant manner saying "we never give wrong informatoin ". but when i asked for the PUK no he was unabel to do it saying"server is unable to generat it, call us back some other day" . But to my dismay whole month has passed but still they are unabel to get my PUK no.
Really im fed up of bsnl specially their customer care cell .
GOD KNOWS BSNL HAI BEST KISKE LIEA ?

bsnl mobile network — service

i taken a bsnl ananth excell connection. it should recharge every 6 months with 600 for extend the validity. i recharged my account with 225/-rs and 200/-rs amount has been added in my account but the expairy date did not update. i made a call to customer care and i gave a complaint to customer care and i received a complaint number ''H1400037'' by them. but i did not get any response from them. still now they are not responding . i gave a complaint many times but they are not responding. iam giving the complaint since 10 aug 2008. still iam giving.

Please ensure Bharat Sanchar Nigam Limited (BSNL), Calcutta sends revised internet bill for March-October, 2008 @ Rs.1112 per month for internet second line for 256 kbps unlimited internet supply & India Telephone Card lock is imposed on this second line. BSNL has removed the India Telephone Card (ITC) lock without permission of subscriber & huge bill is coming. Delete all call charges imposed on 2nd internet line without permission of the subscriber.

BSNL should be asked to take back the 1st mother phone line, reduce total internet rent; the 1st mother line is hardly used by many, whose rent is Rs.280 for every 2 months, i.e. Rs.140, which is a waste.

Please ensure a notice is printed in Calcutta based newspapers, like Economic Times & Ananda Bazar Patrika, & subscribers are asked to pay Rs.1112 per month only during March-October, 2008.

Phone coming from Calcutta Telephones office, Medical College, Green building, Ground floor, 88, College Street, Calcutta stating that 100% deduction of call charge & cancellation of bill above Rs.1112 per month have been approved.

Ensure BSNL unlimited subscribers are permitted to see from BSNL website the total monthly download & call charge. Surprisingly seeing download by unlimited is not being permitted from October, 2008 or so.

Outside India the selling rate is about US$10 per month for 1.5 Mbps unlimited connection, BSNL should reduce rent of Rs.1112 per month to Rs.420 per month, present rate too high, BSNL can be asked to take back the 1st phone.

sir, madam
i am a user of bsnl post paid . my problem is that i want to change my plan from "ONE INDIA to PLAN 100" which is my old plan. but after lots of application and request it is not changed.
sir, i have received my bill yet, though i am my bills after looking on net. please solve my problem.

thanks
k. w.
bdl, ap

sir, madam
i am a user of bsnl post paid . my problem is that i want to change my plan from "ONE INDIA to PLAN 100" which is my old plan. but after lots of application and request it is not changed.
sir, i have not received my bill yet, though i am my bills after looking on net. please solve my problem. (mob. no. [protected])

thanks
k. w.
bdl, ap

I’m using an BSNL prepaid connection bearing no. [protected], for the last 4/5years I’ve been speaking to your customer service, requesting them to change mobile plan from Annant Excel to Saral Annant service & regarding this number of time I've sent message in 53733 but sorry to inform you that the same is still not being done. My call charges are very high compare to other users - pl. look into it & confirm by message.



However, this is not being done as a result I’m unable to use this connection.




Regards,

Rajat Majumdar
Mobile No.[protected]

since 8 years i am ur customer, i am struggled from last 4 days for ur mobile service. my problem is no incoming and outgoing SMS service also down, i complaint ur CCARE CELL many times but there s no use.they not rectify my problem n they talking roughly.
why r u mantaing the customer care pls...currectly monitering. sir this s not only my problem, many people face this problem. please...r u thinking about customers problem, please solve my problem


thanking you
N.KRISHNA REDDY
. [protected], [protected]

Sir,
I cant receive sms's from air tel. Also i am not getting delivery report.

BSNL is doing nonsense

Ms. Deepika for BSNL advt. Her fees is report edly Rs 2 crore plus

But

The are note improving Technical, there board have some junk people, they can see the Private Telecoms how doing technically and costumer focus...,

BSNL Mobile — Tower & Exchange not working

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BSNL has been a reputed banner since long but its customers nowadays has lost its faith due to its poor network service.BSNL should bring a promt solution to the Prolonged problem otherwise there are far better Communication service companies like, Airtel, Hutch, Reliance, etc...that are rendering smooth services and on a very reasonable rent.

bsnl cellular services — Poor Network Service

Hi There,
My name is Swapneel Kelkar. My BSNL Mobile No. is [protected]. I have been facing a strange problem with my number. Evenif my cell phone is switched off or out of network and some one tries to contact me, he get to hear my complete caller tone and after that a message comes that the person is not reachable. The person on the other line gets an impression that I did not want to attend his call but the reality is my mobile is switched off or out of network and hence I am not able to know some one was claaing me. Also the network quality of BSNL is very very poor. Call drpos are very high. I hope this complaint reaches the right person and the issue is sorted out. Tis problem is very serious and may cost a lot in my professional life.

Regards,
Swapneel Kelkar
[protected]

BSNL — Bad network problem

We have very serious problem with landline & also moblie network .

actually our location is

chandroudy charitable turst Hastagiri Mahatirth
at- jaliya
taluko- palitana
Dist bhavnager
PH[protected]-104

in month there are dad our phone due to this network problem 6-7 time in a month
so plz seee our problem and give solution to us

pls inprove your network in annai salai (600002). this is 1 of the worst network even seen on this earth. tho they have power, knowledge and money then also they are not capable to inprove the network. service like this get a bad name to the govt dept. pls dont call yourself central network, you are not fit for village network also.

mobile no: [protected]

my m. no 91+[protected] exlupdate service not updata since one last week.

This problems are going to stay. This is due to the Political parties and Worker's Union backing the BSNL employees. If you take action against the BSNL, nothing happens. Thrash an employee or a department by any means (by force or by law), you will be nabbed and cornered. The whole Goverment working policy is a and law is a play thing on their hand.
These employees are more or less like thieves, the blame is on the organization, which is not itself bad. Every telcomm operators work on the backbone of BSNL, and also the technology incorporated by BSNL is farmore the best in India (maybe World). They have all the provisions and implementations to lay down the most sophisticated facilities there is and I have been there and seen is, although I am a subscriber. I have studied the most of it, their implementation, secrity, network ...blah, blah blah!!!

But the problem here is their Employees. If the Goverment does not change their policies, imposing strict working guidelines on theie employees and reduce interfernces from the Worker parties, the exchange could turn out to be the best in the world. I have seen peoples, I would rather call suckers who work for BSNL and doesn't even know how the system work or what they need, and they work at BSNL. They would look blindly at your face i[censored] ask a little tricky question or would say something like, "This is internal information and cannot be disclosed"... Ask them about the VPI/VCI number and VC mode for BSNL DataOne broadband, u would c!!!

Till this suckers get nailed, or somehow the firm gets liquidated or some random disaster strikes the houses of these backstabbing employees... we will suffer... all of Indian laws like IPC 420 or otherwise would kiss their mother ... so be a lawyer or nyone...u would be helpless...

There are also some employees who would like to work, I knew some who helped me with the phone lines... but they are threatened by the sucker types and would fear their life, so that he does not work or overwork...

So, unless u are someone from the R&AW or CID or IPS, IAS, ICS or some powerful person of this country, u or better say WE are no less than their ...

I am subscriber of BSNL since last 6 Months, but I am totaly unsatisfied with the service. Now I am thinking to swich over to some other services. These days BSNL netwoks is like Hell, its impossible to make or recieve calls
BSNL customercare has registered my complaint but till date no nothing has been done in my favour my new compalint No. G[protected]. My number is [protected] State J&K, Division Jammu, Distt. Samba, Village Kelhi Mandi

Hi All,

I registered for a Broad, There was no response for it for 15 days, i wasted my time to reach a BSNL telephone Xchg to know that there was NO Feasibility in my area,
Later i was told Refunding is not elegible and instead re directed me to a WLL fone with Heigh speed internet, After 21 days, i got a call from[protected] who did not tell his name even after asked. I was told to collect my WLL set from BSNL Xchg at Avadi, There was no User id, Password or Proper instruction or even a Customer Care Number.. Now after all this i ma not able to connect.. BSNL IS ONE PLACE WHERE PEOPLE NEGOTIATE TO TAKE UP RESPONSIBILITIES...

Regards,
Jegan.L- Chennai, Ph[protected], Equibment No-[protected]

DUE TO INSTALATION OF OTHER COMPANY TOWER AT VILLAGE MOULI BAIDWAN (SECTOR 80 MOHALI) NEAR SOHANA (140308) PUNJAB, RANGE OF BSNL TOWER IS VERY VERY POOR.
NOW IN MY AREA BSNL RANGE IS ZERO AS COMPAIRED TO OTHER COMPANIES MOBILE RANGE. SO, SETTLE THE RANGE PROBLEM IMMEDIATELY, IN MY AREA BSNL MOBILE CONNECTIONS ARE ABOVE 1000. SO PROVIDE THE TOWER FOR MY AREA IN VILLAGE MOULI BAIDWAN.

LIAQUAT ALI
[protected]

Dear sir


I USE BSNAL NO-[protected] LAST ONE MONTH BUT TWO DAYS I FACING PROBLAM (NO SERVICE) IN MY NUMBER PLS SOLVE MY PROBLAM AS SOON AS POSSIBLE



THANK S & REGARDS
SUNIL KUMAR

I Have five connections of BSNL mobile, but from last few months I am facing the problem of network on all five connections & I also visited BSNL Exchange Sector-34, Chandigarh almost 6 to 7 times every time they told me that within one or two days we will solve your problem. But till now I am facing the same problem they didn't able to solve my problem. The Staff members also do rude behave they don't want to do their duties.
Thank You
Regards,
Anoop
[protected]

My BSNL Mobile no is [protected]. I am using the pre-paid service. Today I got an SMS from 55888020 which states "`Thank you for using our Astrology Service. Your service has been renewed for next 30 days. Rs 20 charged." I have not used the astrology service on payment basis so far. I have not understood from where they got this information. I am not interested in paying Rs 20 per month for a service in which I have no faith.I contacted their customercare service through my mobile today itself and explained to them that I am not interested in this service. They told me that I should send an SMS UNSUB ALL to 55888020 which I did . To my utter disbelief, the SMS is not passing through at all in spite of my repeated efforts.

I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken.

BSNL — VERY VERY BAD SERVES CUSTOMER CARE

hi iam subscriber fo BSNL last Two years but my problem is i am not satisfied with this network because i am all ways face problem that ''check network service'' because of this i lost many important calls. till now i am not facing the same problem and iam activation FFE in[protected] not activation till today maney times contet call custmer care.. no reply seeing all those things i am prefering to swich over to another network i[censored] r not able to slove my problem and also if it repeat again..
AND MY MOBILE NUMBER IS [protected], NELLORE, AP. COMPLENT NO.AP[protected]

I am using nokia e71 mobile but i have a problem with net work massage every 10 seconds i am getting a massage like balance, validy and last call charges automatically.
And i called number of time to customer care people still they not cleared the problem.so i am really fed up with this customer care.

My BSNL Mobile no is [protected]. I am using the pre-paid service. Every month I am getting an SMS from 55888020 which states "`Thanks for using our Cricket Service. Your service has been renewed for next 30 days. Rs 20 charged." I am not interested in paying Rs 20 per month for a service in which is of no use. We get the updates which are atleast 2 hours old. I tried to send an SMS UNSUB ALL to 55888020 to unsubscribe and the message is not at all going in spite of my repeated efforts.

I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken.

BSNL Mobile — worst service of cust, care

i complaint last year 5 jan.09. complain no. was 3410323. i talked to cust. care supervisor many time. they told i will inform u. but after one year they cant reply about my complain. again in other matter i complaint on jan 09. comp no. was 3435499. but after one year not a single complaint was solved.
again. i have complain, i talked cus.care. but i m very sorry to say that cust care service is very very poor, wastage of public money.
comp is. on 4th jan 10 i talked to cust care supervisor and closed my caller tune. 5th jan i got message your song has been renewed. again i talked cust care sup. they told that your prob will solved. but 0n 7th jan 10 i got your caller tune extended for 10 das charged rs 10. but cant added my prv.money.
now i m going to file a case against bsnl, and sply against cust care. i have all the proof of bsnl employee ignorance. and my harcement.
ranjan kumar
[protected]

cust. care service is really very very worst. staffs behavior are also not tolarable. maximum staffs cutt the call. they cant try to solve the cust prob.

BSNL Mobile — Network Service

Hi
I took a connection of BSNL Mobile 2 yeras ago. I stay in Sonarpur, Kolkata, WB - 700150. Continuously facing network problem. Service is so poor. Network Bar on the handset screen continuously fluctuate, many times disappears. Neither the caller nor me can hear the voice properly. Frequent call drop occurs.

Just frustated callig the customer-care, bcoz evrything is in vain. Forced to write here in hope of some good reply. And solvation of the issue.

Thanks,
Amit ([protected]@sify.com)

I am subscriber of BSNL since last 2 years, but I am totaly unsatisfied with the service. Now I am thinking to swich over to some other services. These days BSNL netwoks is like Hell, its impossible to make or recive calls and allways face problem that ''check network service'', "network busy" & "error network connection. BSNL customercare is registering complains but not try to solve the problems. I have already got near about 90 complain nos. (Lastly 3992084) from last 1 year. So, I am really fed up with this customer care. I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken. My number is [protected], Binoy, Park Circus, Kolkata. Pls. call me [protected].

Bsnl Is the worst bad service.
Bcoz it is of government.

BSNL — poor network problem and no response from customer care

Every time i complaint to customer care, there is no respose regarding my complaint...

poor network problem in the main area of tambaram itself...

Such a poor response from BSNL and poor network of India..

I HAVE RECEIVED THIS SIM CARD RECENTLY FROM BSNL EXCHANGE UNDER THE FREE CONECTION WITH LANDLINE NUMBER DEEPAWALI OFFER AFTER RECHARGING MY NUMBER I HAVE NOT GOT ANY TALKTIME OR THE FERR CALLING FACILITY ON YHE LANDLINE AND WHEN I CALL TO CUSTMERCARE EMPLOYEE ABOUT THIS PROBLEM THE HE TALK WITH ME VERY RUDLY. WILL YOU PLEASE TELL ME WHERE I REGISTER COMPLAINT ABOUT THAT PERSON.

i am subscriber of BSNL since dec 1995.i am just here to complain about dist. exchange samba (j&k).
there is no customer service here in samba.when ever you ask something, they always says to go to jammu bahu plaza exchange.
today i went there to know about my bill problem.there was only one person there who is cashier in the exchange.he says to ask JDO samba who was not in the office.
this is not the matter of today.whenever i go to the exchange, i do not find JDO samba in his office.
i don't know where to send the complain so i am sending here.

My BSNL Mobile no is [protected]. I am using the pre-paid service. Every month I am getting an SMS from 55888020 which states "`Thanks for using our Cricket Service. Your service has been renewed for next 30 days. Rs 20 charged." I am not interested in paying Rs 20 per month for a service in which is of no use. I tried to send an SMS UNSUB ALL to 55888020 to unsubscribe and the message is not at all going in spite of my repeated efforts.

I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken.

Network Service
Hi
I took a connection of BSNL Mobile 3 yeras ago. I stay in - Ramanaickenpet village, vaniyambadi taluk, vellore district tamilnadu state-635801. Continuously facing network problem. Service is so poor. Network Bar on the handset screen continuously fluctuate, many times disappears. Neither the caller nor me can hear the voice properly. Frequent call drop occurs.

Just frustated callig the customer-care, bcoz evrything is in vain. Forced to write here in hope of some good reply. And solvation of the issue.

Thanks,

my bsnl mobile no [protected] . I purchase this sim 20/12/10 . I also recharge 54 rs according to bsnl office information. but still now my connection is not activate and also tired to get a contact to bsnl customer care service still now[protected].30PM.). It is very nice service in Bharat Sanchar Nigam Limited. I also tried to find out email address. but not find out any suitable email address.

[protected] mohanambal.G I am using samsung mobile GT-B7722 (gprs) MOBILE INTERNETactived but DESKTOP CONECT NOTACTIVE, SETTING FOR : SELECT COUNTRY : other NETWORK PROVIDER : other APN NAME : bsnlnet PHONE NUMBER : *99# BUT result is AUTHENTICATION EVENT OCCURRED, PLEACE CHECK MOBILE INTER NET CONECT TO DESKTOP SETTINGS BROBLEM,
REGARDS
MOHANAMBAL.G
[protected]

I want to know the puk & pin no of the no-[protected]. kindly mail on [protected]@rediffmail.com.

BSNL — poor network and services

my cell no [protected].
i have facing so many problems in your network at raipur.
network hang always and people cann't contact with me at raipur

Bharat Sanchar Nigam Limited — Regarding network problem

Sir,
I think connection allot so many as per customers faith in BSNL but BSNL not capable to give service properly. Everybody say in jokes -" BSNL = BHETAR / BAHAR SE NAHI LAGATA." & suggest to another connection.
I am trying so many bsnl no and other airtel, idea etc but reply receiving, NETWORK BUSY TRY AFTER SOME TIME. I am not receiving another nos. properly call from same no.also, But my call is not going. I complained so many times to customer care but they are replying within 24 hrs your problem will solve but till date my problem not yet solve.Pls do needful.I am unable to make call since last long time.Please solve the net work problem.

Thanks.
Praveen Khandelwal,
Gwalior (MP)
cell : [protected]

Bharat Sanchar Nigam Limited — Telephone was not working over 1 year but were charged every month

Telephone was not working for over 1 year but were charged every month.
Went to Saligao exchange but no action was taken - would say " now you go home, we will send our technician to repair your phone"
Went to Maousa exchange - said go to Saligao exchange.
On 22/11/2011 - went to meet duty Manager in Saligao - he was out of office, so submitted form to disconnect phone.
Need some one in charge to look into this matter and get a refund.
Contact : [protected]@hotmail.com
Will then provide you house number, statemet where in bills were paid every month etc.

For many months now, I get a SMS from 55888020 that your cricket pack has been renewed and Rs 20 charged. I tried many times to unsubscribe from this service, but the SMS would not go. I am not getting any service whatsoever for this 20 rupees which is being deducted every month and I can not unsubscribe from the service. My no. is [protected].

am subscriber of BSNL since last 3 years, but I am totaly unsatisfied with the service. Now I am thinking to swich over to some other services. These days BSNL netwoks is like Hell, its impossible to make or recieve calls & very very bad network
my mob. no. [protected]

my plan is bsnl krushi plan 99 i want monthly call details on my mail pls kindly send thanks!

sir,
my mob no is [protected] i want apply two numbers for .10 paise call.plz assept my request my two numbers is[protected] and [protected]

Anita Mathur
1/244, SFS
Agrawal Farm
Mansarovar
Jaipur 302020

Email id: [protected]@rediffmail.com

20.04.09


Sub: Request to activate reduced call charges (EXCEL POWER plan BSNL postpaid cellular subscribers)

Dear Sir

I have taken Plan 525 to mobile number [protected]. I like to activate reduced call charge to the following two numbers:

Landline number: [protected]
Mobile number: [protected]

I would also like to avail the night calling (own network) on reduced rate i.e. 50%. If it is not automatic please also activate this service on my cell.

Thanking you

Yours Sincerely




Anita Mathur

CellOne — wrong no activated in power plan

hi
i have prepaid mobile in M.P. tow no is activated in my power plan.but 1 no is activated wihich dose not exist and customer care persons saying it can not change before 6 month.

Dear Sir,

I am using the Excell power facility in my Mobile No.[protected] (Excell General Prepaid connection) with these two nos.[protected] & [protected] during the last two years and now wish to chage the 1st land line no. and also sent message “EXCELP [protected] [protected]″ to “53733″ on 28.04.09 and thereafter have requested to your customer care officer on various occation to activate the same. But till date the above facility not been activated. How much time you will require for your varification.

It seemed that your customer care officer are not willing to take care your customer’s grievences.

Kindly do the needful at the earliest in my Excel General Prepaid Mobile connection (No.[protected]).

Please take this matter urgently.

Piyali Santra
36/2. Hriday Krishna Banerjee Lane,
Howrah - 711 101

sir,
my mob no is [protected] i want apply two numbers for .10 paise call.plz assept my request my two numbers is [protected]

rajesh

[protected]@gmail.com

I TOOK BSNL PREPAID SIM CARD IN NOVEMBER 2012, MOBILE NO.[protected], , SINCE THE DAY I ACTIVATED THE SIM, I AM NOT ABLE TO SEND SMSs FROM MY SIM. PLEASE DO THE NEEDFUL SO AS TO FECILITATE ME TO SEND SMSs FROM MY SIM.

DANDASI VENUGOPALA RAO
F-5, VIBHAV TOWERS, ELURU-534003

BSNL Landline — land line dead,

my land line no. 25870789 is not working since last fifteen days. Alos since last two days my broad band is not working.

I am a cell one post paid holder.No.[protected]. I want some caller tones. Pl advise me how to get. I want here and then chose.
Thanks.

Yes.you are right.Bsnl is sick.They are gone mad.I also have this problem.But in an another way.I have been charging for my bsnl tunes for 2 months even after the deactivation of the caller tunes.

Bad Networking

I have a cell one mobile no. [protected]. But i have lost it in during on the way. I have applied for another SIM. I got. But the SIM is being not activate. After complaining there is no result. I got the SIM(No.[protected] dated on 21/06/2008.
But still my SIM is not being activate.
So, I am suffering mental tension.

I am requesting you to look into this matter.
I got the complaint no.[protected].

Pl response my mail.
Otherwise i will take necessary action.

Thanks,

Jagmohan singh

sjjjkkkkkkkkkkkkkkkkkkkkkkkk

My mobile no.[protected].Basically I'm from Tamilnadu and during my stay in Mumbai lost my mobile.I didn't have noted my SIM no.
Can I apply for a duplicate SIM without knowing the number.I request to hlep me out in this matter.

Thanks,
R.Sudhaker

to deactivate caller tune plz follow this method

"Sms BT DACT to 56700 to deactivate service"

after snding you will receive this messge stating

" your request has been recived. the bsnl tunes service will be deactivated on your BSNL Phone with in 24 hrs"

all my wishes
www.dearchennai.com

I am using 500+ BSNL Broad Band Connection. I am not able to access the iccibank website. Bsnl people should look into and solve the issue.

codes

sir many of the times my messages are not send to any of the mobile no's. there is a write up note on my mobile screen... "message sending failed" always.although i have proper balance and validity. what is the reason of this happening. plz send me proper and satisfactory reason about that.


my mob no. is [protected].

how can i activate DND service on my bsnl prepaid connection

vincent

i am Prakash Bhatt ([protected]). i am unable to deactivate my dialler tone from my prepaid BSNL mobile. i therefore request u to kindly get it deactivated for me. ur customer care service is always out of reach.

Thanx
Prakash

[protected], hi, this is my number u had given bsnltune, so deactivate this bsnl tune because when i had called to 56700 & customer carer didn't respond me poperly so i had done mail to you..., pl pl please deactivate the tune for this number

I have a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. My caller tune service are being charged for last the 02 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. Kindly bring this fact to your senior officials who ever is compitant for this redressal and advice accordingly to me.

Yesterday I got a call and I was informed of the caller tunes, I was interested and I did according to the instructions and after few minutes, I got an SMS from 56700 and it read BSNL Tunes subscribed successfully and you have been charged Rs. 20 for your BSNL Tunes request and again I got an SMS from the same number saying that you have been charged Rs. 12 for your BSNL tunes request but till now no Caller Tune has been set. Now I have really lost interest in this, so please deactivate the tune for this number [protected]

i wants punjabi hello tones

sir many of the times my messages are not send to any of the mobile no's. there is a write up note on my mobile screen... "message sending failed" always.although i have proper balance and validity. what is the reason of this happening. plz send me proper and satisfactory reason about that. my mobile number
[protected]

my number is [protected], please deactivate my hello tune... i tried thrugh customer care no response..

sir i am anson i am using bsnl student plan prepaid no. the no is [protected] now i want change my plan to general excel. so many time i try through customer care but no response so pls take necessary action to change my plan

can u plz deactivate caller tune of bsnl no [protected] soon.

what the connection is this? deactivation sms will not go. customer care people wont pick the call. call to 56700 also wont go. dont expand your network. first make the network and services available to all.

BSNL SERVICE IS WORST SERVICE IN INDIA...Y IT SHODN'T, ITS GOVT...THEIR CUSTOMER EXECUTIVE ARE ILLITERATE AND THEY TREAT CUSTOMER BADLY...
I ADVISE ALL, PLZ DON'T GO FOR BSNL

i have a cellone no [protected]. i am change my caller tune, 3 times but my tune is not change i am also 2 times complaint customer care but no responce.

plz deactivate caller tunes in my mobile .my mobile no is [protected]

i wanna bsnl prepaid callertune code."tu hi meri manjil tu hi meri pooja" film"khandan"

i want punjabi caller tune codes

I am a post paid customer, without any dues.My telephone number is [protected].
In the last month bill amounting Rs.1765/- has already
been remitted on 27.01.2009. Any how my out going calls has banned from 28.01.2009 onwards.
I had register a complaint on 29.01.2009 for the same. But the complaint still remain.
This action from the bsnl authorities makes lot of mental agony and financial loss to me.
Hence i request you to immediate step for the same

Anil kumar

Sir, I have not activated any caller tune, but the amount was deduced from my balance., when i enquired with customer care they reported that i have pressed "*" while making call to another bsnl number, which not fair, when unknowing pressing the key. This facility should be deactivated by the bsnl. Bcos when im in remote area, where there was no facility to recharge my account., i cant make any calls in emergency situation. My cell no. [protected]

i want to unsubscribe callertune How i can

Dear Sir,
With the above said method of deactivating the caller tune (sending a message with message body BT DACT to 567000 ) i m not able to send a message even i m having a balance of Rs58 in my account. please respose me as i m facing trouble with this caller tune which was changed with out any notice or information. I want to deactivate the caller tune completely so that i will not be charge any more for the caller tune..

Thanks & Regards,
Charan Kumar P

Dear Sir/ Madam,

I am using BSNL Cell One No: [protected] from the last 18 Months (A year and an Half ) Today they are forcedly deducted Rs. 25/- towards Caller Tunes without my consent and they gave to me an SMS from 56700, regarding this I try to asked the clarification from the BSNL Call Centre but twice they played a beautiful trick that was - they said with me - "Please HOLD and co-operatewe check your Account and give the details" I waited 12 and 15 Minutes consecutively to listen their reply but they cut or ended the Call.

This types of tricks or Applied by them.

Later One Call Centre Executive - Named "DHANA" listened my Problem and she says till it is not updated but tommorrow morning please call back for the same.

but Amount cannot Add Back to your account You can Cancelled the FORCEDLY APPLIED CALLER TUNE by the way to give an SMS - BT DACT to 56700 with charge of Rs. 2/- Per SMS.

Please pursue the above by the concerned authorities and add back my Rs. 25/- which was forcedly collected and I never choosed or selected this services please stop all this type looting from the subscribers.

Regards
A Durga Prasad
[protected]
[protected]@in.com

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tame lako a layAk j gandi nav

I have a cell one mobile no.[protected]. However despite my repeated complaint to the customer care blore. My caller tune service are being charged for last the 02 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. Kindly bring this fact to your senior officials who ever is compitant for this redressal and advice accordingly to me

I am cellone customer and i want to code of punjabi album hoor and its singer is harjit harman

plz send some new tamil song code

PLZ TELL ME HW DO I DOWNLOAD A CALLERTUNE ON MY CELL NO

I have been paying for caller tunes for my mobile [protected] for so many months without even subscribing for it.I think it is common Problem.