Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL PHONE — POOR SERVICE

My BSNL landline ( Phone No :[protected] is frequently going out of order .This I am facing since last 5-6 months.
Most of the times the phone will be dead , there wont be any dial tone and sometimes I can hear only some radio broadcast over phone. I have called 25342198, 25251010 many times but there is no permanent solution. The connection may come back but the very next day it will go off.
Even I submitted complaint letters couple of times at the Indiranagar office personally.
But all my requests are falling on dump ears. I am also using a broadband Home plan 500 which is as well getting affected.

If we got late by just one day for the payment BSNL will disconnect the phone and will charge Rs 100 to get the connection back. If shown atleast 10% of that efficiency to solve this issue I could have a better connection.

BSNL - DataOne Home — Request for changing the Internet connection plan has not been implemented

Request for changing the Internet connection plan has not been implemented. The request had been put as requested by a letter still the bill that came this month has the earlier plan money in the statement.

I HAVE RECEIVED THIS SIM CARD RECENTLY FROM BSNL EXCHANGE, SINCE I HAVE PURCHASED IT I'M UNABLE TO TO SEND ANY SMS FROM IT ALWAYS WHEN I TRY TO DO D SAME MSG APPEARS 'UNABLE TO SEND'.I WOULD LIKE TO ADD THAT THE HANDSET IS WORKING WELL WITH 'AIRTEL' SIM CARD BUT BEING A VERY OLD CUSTOMER OF BSNL LANDLINE I DON'T WANT TO BREAK MY RELATION WITH 'B.S.N.L'.IT IS REQUESTED TO THE CONCERNED AUTORITIES TO PLEASE CHECK MY COMPLAINT AS SOON AS POSSIBLE.
PHONE NO.[protected]

hi iam subscriber fo BSNL last three years but my problem is i am not satisfied with this network because i am all ways face problem that ''check network service'' because of this i lost many important calls. till now i am not facing the same problem till last night. even though i am not able to call custmer care.. seeing all those things i am prefering to swich over to another network i[censored] r not able to slove my problem and also if it repeat again..
AND MY MOBILE NUMBER IS [protected], HYDERABAD, MADHINAGUDA, DHANALAKSHIMI RESIDENCY...

hi iam subscriber fo BSNL last three years but my problem is i am not satisfied with this network because i am all ways face problem that ''check network service'' because of this i lost many important calls. till now i am not facing the same problem till last night. even though i am not able to call custmer care.. seeing all those things i am prefering to swich over to another network i[censored] r not able to slove my problem and also if it repeat again..MY SIM HAS TAKEN ON the NAME OF MY UNCLE MR.M.VIJAYRAJ KUMAR.
AND MY MOBILE NUMBER IS [protected], HYDERABAD, MADHINAGUDA, DHANALAKSHIMI RESIDENCY...

I am subscriber of BSNL Mobile No. [protected] and WLL No. 200584 in North east in Arunachal Pradesh. I payment the mobile bill in 16th June/2008 in voice[protected] in bill.But I tour in another circle my mobile out going call baned by the BSNL. and another bill the same amount not adjusted.

I not received any bill of my WLL since march 2007 till date.
Gopal Pathak, LDC
SDO's Office Lumla
District, Tawang
Arunachal pradesh

It is a crime to charge any money on fake basis and it comes under the Consumer Protection Act and you, the BSNL will be charged at complaint as I Am Dr. SPS Rana MA, M Phil. Ph D, LLB and this feke charge of tunes by BSNL is a very poor show, I strongly criticise this type of practice. I am literate but think of those Indians having BSNL prepaid mobiles and dont even know to read your parasite massaging that you have deducted a certain amount out of their innocent account. Why and why is this so? BSNL is an accused entity before the court of law and is liable under 420 of IPC and the Consumer Protection Act. The only thing is that BSNL must return the fraudulently deducted money from all the prepaid mobiles of India within 24 hours. Shame on BSNL and I will throw the sim in a gutter.

in my mobile i have sent an change request for caller tune but the customer care people or not reponing properly and deducting only money for the msgs but they r not changing the tune and even the bsnl customer care people and till now they have deducted 40 rs and my no is [protected] and also i am not getting proper signals even though i am in bangalore from past 9months so i am very much dissatisfied with the facility

bsnl cellular services — irresponsible behaviour of customer care services

for the last month my sim got blocked(sim no[protected] mo no -[protected], i called on the customer service center no to get my sims PUK no, at first one guy on the call gave me a wrong PUK no when i called them back & told them about that, instead of admitting their mistake the guy on the phone urgued me in a very arrogant manner saying "we never give wrong informatoin ". but when i asked for the PUK no he was unabel to do it saying"server is unable to generat it, call us back some other day" . But to my dismay whole month has passed but still they are unabel to get my PUK no.
Really im fed up of bsnl specially their customer care cell .
GOD KNOWS BSNL HAI BEST KISKE LIEA ?

bsnl mobile network — service

i taken a bsnl ananth excell connection. it should recharge every 6 months with 600 for extend the validity. i recharged my account with 225/-rs and 200/-rs amount has been added in my account but the expairy date did not update. i made a call to customer care and i gave a complaint to customer care and i received a complaint number ''H1400037'' by them. but i did not get any response from them. still now they are not responding . i gave a complaint many times but they are not responding. iam giving the complaint since 10 aug 2008. still iam giving.

Please ensure Bharat Sanchar Nigam Limited (BSNL), Calcutta sends revised internet bill for March-October, 2008 @ Rs.1112 per month for internet second line for 256 kbps unlimited internet supply & India Telephone Card lock is imposed on this second line. BSNL has removed the India Telephone Card (ITC) lock without permission of subscriber & huge bill is coming. Delete all call charges imposed on 2nd internet line without permission of the subscriber.

BSNL should be asked to take back the 1st mother phone line, reduce total internet rent; the 1st mother line is hardly used by many, whose rent is Rs.280 for every 2 months, i.e. Rs.140, which is a waste.

Please ensure a notice is printed in Calcutta based newspapers, like Economic Times & Ananda Bazar Patrika, & subscribers are asked to pay Rs.1112 per month only during March-October, 2008.

Phone coming from Calcutta Telephones office, Medical College, Green building, Ground floor, 88, College Street, Calcutta stating that 100% deduction of call charge & cancellation of bill above Rs.1112 per month have been approved.

Ensure BSNL unlimited subscribers are permitted to see from BSNL website the total monthly download & call charge. Surprisingly seeing download by unlimited is not being permitted from October, 2008 or so.

Outside India the selling rate is about US$10 per month for 1.5 Mbps unlimited connection, BSNL should reduce rent of Rs.1112 per month to Rs.420 per month, present rate too high, BSNL can be asked to take back the 1st phone.

sir, madam
i am a user of bsnl post paid . my problem is that i want to change my plan from "ONE INDIA to PLAN 100" which is my old plan. but after lots of application and request it is not changed.
sir, i have received my bill yet, though i am my bills after looking on net. please solve my problem.

thanks
k. w.
bdl, ap

sir, madam
i am a user of bsnl post paid . my problem is that i want to change my plan from "ONE INDIA to PLAN 100" which is my old plan. but after lots of application and request it is not changed.
sir, i have not received my bill yet, though i am my bills after looking on net. please solve my problem. (mob. no. [protected])

thanks
k. w.
bdl, ap

I’m using an BSNL prepaid connection bearing no. [protected], for the last 4/5years I’ve been speaking to your customer service, requesting them to change mobile plan from Annant Excel to Saral Annant service & regarding this number of time I've sent message in 53733 but sorry to inform you that the same is still not being done. My call charges are very high compare to other users - pl. look into it & confirm by message.



However, this is not being done as a result I’m unable to use this connection.




Regards,

Rajat Majumdar
Mobile No.[protected]

since 8 years i am ur customer, i am struggled from last 4 days for ur mobile service. my problem is no incoming and outgoing SMS service also down, i complaint ur CCARE CELL many times but there s no use.they not rectify my problem n they talking roughly.
why r u mantaing the customer care pls...currectly monitering. sir this s not only my problem, many people face this problem. please...r u thinking about customers problem, please solve my problem


thanking you
N.KRISHNA REDDY
. [protected], [protected]

Sir,
I cant receive sms's from air tel. Also i am not getting delivery report.

BSNL is doing nonsense

Ms. Deepika for BSNL advt. Her fees is report edly Rs 2 crore plus

But

The are note improving Technical, there board have some junk people, they can see the Private Telecoms how doing technically and costumer focus...,

BSNL Mobile — Tower & Exchange not working

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BSNL has been a reputed banner since long but its customers nowadays has lost its faith due to its poor network service.BSNL should bring a promt solution to the Prolonged problem otherwise there are far better Communication service companies like, Airtel, Hutch, Reliance, etc...that are rendering smooth services and on a very reasonable rent.

bsnl cellular services — Poor Network Service

Hi There,
My name is Swapneel Kelkar. My BSNL Mobile No. is [protected]. I have been facing a strange problem with my number. Evenif my cell phone is switched off or out of network and some one tries to contact me, he get to hear my complete caller tone and after that a message comes that the person is not reachable. The person on the other line gets an impression that I did not want to attend his call but the reality is my mobile is switched off or out of network and hence I am not able to know some one was claaing me. Also the network quality of BSNL is very very poor. Call drpos are very high. I hope this complaint reaches the right person and the issue is sorted out. Tis problem is very serious and may cost a lot in my professional life.

Regards,
Swapneel Kelkar
[protected]

BSNL — Bad network problem

We have very serious problem with landline & also moblie network .

actually our location is

chandroudy charitable turst Hastagiri Mahatirth
at- jaliya
taluko- palitana
Dist bhavnager
PH[protected]-104

in month there are dad our phone due to this network problem 6-7 time in a month
so plz seee our problem and give solution to us

pls inprove your network in annai salai (600002). this is 1 of the worst network even seen on this earth. tho they have power, knowledge and money then also they are not capable to inprove the network. service like this get a bad name to the govt dept. pls dont call yourself central network, you are not fit for village network also.

mobile no: [protected]

my m. no 91+[protected] exlupdate service not updata since one last week.

This problems are going to stay. This is due to the Political parties and Worker's Union backing the BSNL employees. If you take action against the BSNL, nothing happens. Thrash an employee or a department by any means (by force or by law), you will be nabbed and cornered. The whole Goverment working policy is a and law is a play thing on their hand.
These employees are more or less like thieves, the blame is on the organization, which is not itself bad. Every telcomm operators work on the backbone of BSNL, and also the technology incorporated by BSNL is farmore the best in India (maybe World). They have all the provisions and implementations to lay down the most sophisticated facilities there is and I have been there and seen is, although I am a subscriber. I have studied the most of it, their implementation, secrity, network ...blah, blah blah!!!

But the problem here is their Employees. If the Goverment does not change their policies, imposing strict working guidelines on theie employees and reduce interfernces from the Worker parties, the exchange could turn out to be the best in the world. I have seen peoples, I would rather call suckers who work for BSNL and doesn't even know how the system work or what they need, and they work at BSNL. They would look blindly at your face i[censored] ask a little tricky question or would say something like, "This is internal information and cannot be disclosed"... Ask them about the VPI/VCI number and VC mode for BSNL DataOne broadband, u would c!!!

Till this suckers get nailed, or somehow the firm gets liquidated or some random disaster strikes the houses of these backstabbing employees... we will suffer... all of Indian laws like IPC 420 or otherwise would kiss their mother ... so be a lawyer or nyone...u would be helpless...

There are also some employees who would like to work, I knew some who helped me with the phone lines... but they are threatened by the sucker types and would fear their life, so that he does not work or overwork...

So, unless u are someone from the R&AW or CID or IPS, IAS, ICS or some powerful person of this country, u or better say WE are no less than their ...

I am subscriber of BSNL since last 6 Months, but I am totaly unsatisfied with the service. Now I am thinking to swich over to some other services. These days BSNL netwoks is like Hell, its impossible to make or recieve calls
BSNL customercare has registered my complaint but till date no nothing has been done in my favour my new compalint No. G[protected]. My number is [protected] State J&K, Division Jammu, Distt. Samba, Village Kelhi Mandi

Hi All,

I registered for a Broad, There was no response for it for 15 days, i wasted my time to reach a BSNL telephone Xchg to know that there was NO Feasibility in my area,
Later i was told Refunding is not elegible and instead re directed me to a WLL fone with Heigh speed internet, After 21 days, i got a call from[protected] who did not tell his name even after asked. I was told to collect my WLL set from BSNL Xchg at Avadi, There was no User id, Password or Proper instruction or even a Customer Care Number.. Now after all this i ma not able to connect.. BSNL IS ONE PLACE WHERE PEOPLE NEGOTIATE TO TAKE UP RESPONSIBILITIES...

Regards,
Jegan.L- Chennai, Ph[protected], Equibment No-[protected]

DUE TO INSTALATION OF OTHER COMPANY TOWER AT VILLAGE MOULI BAIDWAN (SECTOR 80 MOHALI) NEAR SOHANA (140308) PUNJAB, RANGE OF BSNL TOWER IS VERY VERY POOR.
NOW IN MY AREA BSNL RANGE IS ZERO AS COMPAIRED TO OTHER COMPANIES MOBILE RANGE. SO, SETTLE THE RANGE PROBLEM IMMEDIATELY, IN MY AREA BSNL MOBILE CONNECTIONS ARE ABOVE 1000. SO PROVIDE THE TOWER FOR MY AREA IN VILLAGE MOULI BAIDWAN.

LIAQUAT ALI
[protected]

Dear sir


I USE BSNAL NO-[protected] LAST ONE MONTH BUT TWO DAYS I FACING PROBLAM (NO SERVICE) IN MY NUMBER PLS SOLVE MY PROBLAM AS SOON AS POSSIBLE



THANK S & REGARDS
SUNIL KUMAR

I Have five connections of BSNL mobile, but from last few months I am facing the problem of network on all five connections & I also visited BSNL Exchange Sector-34, Chandigarh almost 6 to 7 times every time they told me that within one or two days we will solve your problem. But till now I am facing the same problem they didn't able to solve my problem. The Staff members also do rude behave they don't want to do their duties.
Thank You
Regards,
Anoop
[protected]

My BSNL Mobile no is [protected]. I am using the pre-paid service. Today I got an SMS from 55888020 which states "`Thank you for using our Astrology Service. Your service has been renewed for next 30 days. Rs 20 charged." I have not used the astrology service on payment basis so far. I have not understood from where they got this information. I am not interested in paying Rs 20 per month for a service in which I have no faith.I contacted their customercare service through my mobile today itself and explained to them that I am not interested in this service. They told me that I should send an SMS UNSUB ALL to 55888020 which I did . To my utter disbelief, the SMS is not passing through at all in spite of my repeated efforts.

I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken.

BSNL — VERY VERY BAD SERVES CUSTOMER CARE

hi iam subscriber fo BSNL last Two years but my problem is i am not satisfied with this network because i am all ways face problem that ''check network service'' because of this i lost many important calls. till now i am not facing the same problem and iam activation FFE in[protected] not activation till today maney times contet call custmer care.. no reply seeing all those things i am prefering to swich over to another network i[censored] r not able to slove my problem and also if it repeat again..
AND MY MOBILE NUMBER IS [protected], NELLORE, AP. COMPLENT NO.AP[protected]

I am using nokia e71 mobile but i have a problem with net work massage every 10 seconds i am getting a massage like balance, validy and last call charges automatically.
And i called number of time to customer care people still they not cleared the problem.so i am really fed up with this customer care.

My BSNL Mobile no is [protected]. I am using the pre-paid service. Every month I am getting an SMS from 55888020 which states "`Thanks for using our Cricket Service. Your service has been renewed for next 30 days. Rs 20 charged." I am not interested in paying Rs 20 per month for a service in which is of no use. We get the updates which are atleast 2 hours old. I tried to send an SMS UNSUB ALL to 55888020 to unsubscribe and the message is not at all going in spite of my repeated efforts.

I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken.

BSNL Mobile — worst service of cust, care

i complaint last year 5 jan.09. complain no. was 3410323. i talked to cust. care supervisor many time. they told i will inform u. but after one year they cant reply about my complain. again in other matter i complaint on jan 09. comp no. was 3435499. but after one year not a single complaint was solved.
again. i have complain, i talked cus.care. but i m very sorry to say that cust care service is very very poor, wastage of public money.
comp is. on 4th jan 10 i talked to cust care supervisor and closed my caller tune. 5th jan i got message your song has been renewed. again i talked cust care sup. they told that your prob will solved. but 0n 7th jan 10 i got your caller tune extended for 10 das charged rs 10. but cant added my prv.money.
now i m going to file a case against bsnl, and sply against cust care. i have all the proof of bsnl employee ignorance. and my harcement.
ranjan kumar
[protected]

cust. care service is really very very worst. staffs behavior are also not tolarable. maximum staffs cutt the call. they cant try to solve the cust prob.

BSNL Mobile — Network Service

Hi
I took a connection of BSNL Mobile 2 yeras ago. I stay in Sonarpur, Kolkata, WB - 700150. Continuously facing network problem. Service is so poor. Network Bar on the handset screen continuously fluctuate, many times disappears. Neither the caller nor me can hear the voice properly. Frequent call drop occurs.

Just frustated callig the customer-care, bcoz evrything is in vain. Forced to write here in hope of some good reply. And solvation of the issue.

Thanks,
Amit ([protected]@sify.com)

I am subscriber of BSNL since last 2 years, but I am totaly unsatisfied with the service. Now I am thinking to swich over to some other services. These days BSNL netwoks is like Hell, its impossible to make or recive calls and allways face problem that ''check network service'', "network busy" & "error network connection. BSNL customercare is registering complains but not try to solve the problems. I have already got near about 90 complain nos. (Lastly 3992084) from last 1 year. So, I am really fed up with this customer care. I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken. My number is [protected], Binoy, Park Circus, Kolkata. Pls. call me [protected].

Bsnl Is the worst bad service.
Bcoz it is of government.

BSNL — poor network problem and no response from customer care

Every time i complaint to customer care, there is no respose regarding my complaint...

poor network problem in the main area of tambaram itself...

Such a poor response from BSNL and poor network of India..

I HAVE RECEIVED THIS SIM CARD RECENTLY FROM BSNL EXCHANGE UNDER THE FREE CONECTION WITH LANDLINE NUMBER DEEPAWALI OFFER AFTER RECHARGING MY NUMBER I HAVE NOT GOT ANY TALKTIME OR THE FERR CALLING FACILITY ON YHE LANDLINE AND WHEN I CALL TO CUSTMERCARE EMPLOYEE ABOUT THIS PROBLEM THE HE TALK WITH ME VERY RUDLY. WILL YOU PLEASE TELL ME WHERE I REGISTER COMPLAINT ABOUT THAT PERSON.

i am subscriber of BSNL since dec 1995.i am just here to complain about dist. exchange samba (j&k).
there is no customer service here in samba.when ever you ask something, they always says to go to jammu bahu plaza exchange.
today i went there to know about my bill problem.there was only one person there who is cashier in the exchange.he says to ask JDO samba who was not in the office.
this is not the matter of today.whenever i go to the exchange, i do not find JDO samba in his office.
i don't know where to send the complain so i am sending here.

My BSNL Mobile no is [protected]. I am using the pre-paid service. Every month I am getting an SMS from 55888020 which states "`Thanks for using our Cricket Service. Your service has been renewed for next 30 days. Rs 20 charged." I am not interested in paying Rs 20 per month for a service in which is of no use. I tried to send an SMS UNSUB ALL to 55888020 to unsubscribe and the message is not at all going in spite of my repeated efforts.

I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken.

Network Service
Hi
I took a connection of BSNL Mobile 3 yeras ago. I stay in - Ramanaickenpet village, vaniyambadi taluk, vellore district tamilnadu state-635801. Continuously facing network problem. Service is so poor. Network Bar on the handset screen continuously fluctuate, many times disappears. Neither the caller nor me can hear the voice properly. Frequent call drop occurs.

Just frustated callig the customer-care, bcoz evrything is in vain. Forced to write here in hope of some good reply. And solvation of the issue.

Thanks,

my bsnl mobile no [protected] . I purchase this sim 20/12/10 . I also recharge 54 rs according to bsnl office information. but still now my connection is not activate and also tired to get a contact to bsnl customer care service still now[protected].30PM.). It is very nice service in Bharat Sanchar Nigam Limited. I also tried to find out email address. but not find out any suitable email address.

[protected] mohanambal.G I am using samsung mobile GT-B7722 (gprs) MOBILE INTERNETactived but DESKTOP CONECT NOTACTIVE, SETTING FOR : SELECT COUNTRY : other NETWORK PROVIDER : other APN NAME : bsnlnet PHONE NUMBER : *99# BUT result is AUTHENTICATION EVENT OCCURRED, PLEACE CHECK MOBILE INTER NET CONECT TO DESKTOP SETTINGS BROBLEM,
REGARDS
MOHANAMBAL.G
[protected]

I want to know the puk & pin no of the no-[protected]. kindly mail on [protected]@rediffmail.com.

BSNL — poor network and services

my cell no [protected].
i have facing so many problems in your network at raipur.
network hang always and people cann't contact with me at raipur

Bharat Sanchar Nigam Limited — Regarding network problem

Sir,
I think connection allot so many as per customers faith in BSNL but BSNL not capable to give service properly. Everybody say in jokes -" BSNL = BHETAR / BAHAR SE NAHI LAGATA." & suggest to another connection.
I am trying so many bsnl no and other airtel, idea etc but reply receiving, NETWORK BUSY TRY AFTER SOME TIME. I am not receiving another nos. properly call from same no.also, But my call is not going. I complained so many times to customer care but they are replying within 24 hrs your problem will solve but till date my problem not yet solve.Pls do needful.I am unable to make call since last long time.Please solve the net work problem.

Thanks.
Praveen Khandelwal,
Gwalior (MP)
cell : [protected]

Bharat Sanchar Nigam Limited — Telephone was not working over 1 year but were charged every month

Telephone was not working for over 1 year but were charged every month.
Went to Saligao exchange but no action was taken - would say " now you go home, we will send our technician to repair your phone"
Went to Maousa exchange - said go to Saligao exchange.
On 22/11/2011 - went to meet duty Manager in Saligao - he was out of office, so submitted form to disconnect phone.
Need some one in charge to look into this matter and get a refund.
Contact : [protected]@hotmail.com
Will then provide you house number, statemet where in bills were paid every month etc.

For many months now, I get a SMS from 55888020 that your cricket pack has been renewed and Rs 20 charged. I tried many times to unsubscribe from this service, but the SMS would not go. I am not getting any service whatsoever for this 20 rupees which is being deducted every month and I can not unsubscribe from the service. My no. is [protected].

am subscriber of BSNL since last 3 years, but I am totaly unsatisfied with the service. Now I am thinking to swich over to some other services. These days BSNL netwoks is like Hell, its impossible to make or recieve calls & very very bad network
my mob. no. [protected]

my plan is bsnl krushi plan 99 i want monthly call details on my mail pls kindly send thanks!

sir,
my mob no is [protected] i want apply two numbers for .10 paise call.plz assept my request my two numbers is[protected] and [protected]

Anita Mathur
1/244, SFS
Agrawal Farm
Mansarovar
Jaipur 302020

Email id: [protected]@rediffmail.com

20.04.09


Sub: Request to activate reduced call charges (EXCEL POWER plan BSNL postpaid cellular subscribers)

Dear Sir

I have taken Plan 525 to mobile number [protected]. I like to activate reduced call charge to the following two numbers:

Landline number: [protected]
Mobile number: [protected]

I would also like to avail the night calling (own network) on reduced rate i.e. 50%. If it is not automatic please also activate this service on my cell.

Thanking you

Yours Sincerely




Anita Mathur

CellOne — wrong no activated in power plan

hi
i have prepaid mobile in M.P. tow no is activated in my power plan.but 1 no is activated wihich dose not exist and customer care persons saying it can not change before 6 month.

Dear Sir,

I am using the Excell power facility in my Mobile No.[protected] (Excell General Prepaid connection) with these two nos.[protected] & [protected] during the last two years and now wish to chage the 1st land line no. and also sent message “EXCELP [protected] [protected]″ to “53733″ on 28.04.09 and thereafter have requested to your customer care officer on various occation to activate the same. But till date the above facility not been activated. How much time you will require for your varification.

It seemed that your customer care officer are not willing to take care your customer’s grievences.

Kindly do the needful at the earliest in my Excel General Prepaid Mobile connection (No.[protected]).

Please take this matter urgently.

Piyali Santra
36/2. Hriday Krishna Banerjee Lane,
Howrah - 711 101

sir,
my mob no is [protected] i want apply two numbers for .10 paise call.plz assept my request my two numbers is [protected]

rajesh

[protected]@gmail.com

I TOOK BSNL PREPAID SIM CARD IN NOVEMBER 2012, MOBILE NO.[protected], , SINCE THE DAY I ACTIVATED THE SIM, I AM NOT ABLE TO SEND SMSs FROM MY SIM. PLEASE DO THE NEEDFUL SO AS TO FECILITATE ME TO SEND SMSs FROM MY SIM.

DANDASI VENUGOPALA RAO
F-5, VIBHAV TOWERS, ELURU-534003

BSNL Landline — land line dead,

my land line no. 25870789 is not working since last fifteen days. Alos since last two days my broad band is not working.

I am a cell one post paid holder.No.[protected]. I want some caller tones. Pl advise me how to get. I want here and then chose.
Thanks.

Yes.you are right.Bsnl is sick.They are gone mad.I also have this problem.But in an another way.I have been charging for my bsnl tunes for 2 months even after the deactivation of the caller tunes.

Bad Networking

I have a cell one mobile no. [protected]. But i have lost it in during on the way. I have applied for another SIM. I got. But the SIM is being not activate. After complaining there is no result. I got the SIM(No.[protected] dated on 21/06/2008.
But still my SIM is not being activate.
So, I am suffering mental tension.

I am requesting you to look into this matter.
I got the complaint no.[protected].

Pl response my mail.
Otherwise i will take necessary action.

Thanks,

Jagmohan singh

sjjjkkkkkkkkkkkkkkkkkkkkkkkk

My mobile no.[protected].Basically I'm from Tamilnadu and during my stay in Mumbai lost my mobile.I didn't have noted my SIM no.
Can I apply for a duplicate SIM without knowing the number.I request to hlep me out in this matter.

Thanks,
R.Sudhaker

to deactivate caller tune plz follow this method

"Sms BT DACT to 56700 to deactivate service"

after snding you will receive this messge stating

" your request has been recived. the bsnl tunes service will be deactivated on your BSNL Phone with in 24 hrs"

all my wishes
www.dearchennai.com

I am using 500+ BSNL Broad Band Connection. I am not able to access the iccibank website. Bsnl people should look into and solve the issue.

codes

sir many of the times my messages are not send to any of the mobile no's. there is a write up note on my mobile screen... "message sending failed" always.although i have proper balance and validity. what is the reason of this happening. plz send me proper and satisfactory reason about that.


my mob no. is [protected].

how can i activate DND service on my bsnl prepaid connection

vincent

i am Prakash Bhatt ([protected]). i am unable to deactivate my dialler tone from my prepaid BSNL mobile. i therefore request u to kindly get it deactivated for me. ur customer care service is always out of reach.

Thanx
Prakash

[protected], hi, this is my number u had given bsnltune, so deactivate this bsnl tune because when i had called to 56700 & customer carer didn't respond me poperly so i had done mail to you..., pl pl please deactivate the tune for this number

I have a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. My caller tune service are being charged for last the 02 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. Kindly bring this fact to your senior officials who ever is compitant for this redressal and advice accordingly to me.

Yesterday I got a call and I was informed of the caller tunes, I was interested and I did according to the instructions and after few minutes, I got an SMS from 56700 and it read BSNL Tunes subscribed successfully and you have been charged Rs. 20 for your BSNL Tunes request and again I got an SMS from the same number saying that you have been charged Rs. 12 for your BSNL tunes request but till now no Caller Tune has been set. Now I have really lost interest in this, so please deactivate the tune for this number [protected]

i wants punjabi hello tones

sir many of the times my messages are not send to any of the mobile no's. there is a write up note on my mobile screen... "message sending failed" always.although i have proper balance and validity. what is the reason of this happening. plz send me proper and satisfactory reason about that. my mobile number
[protected]

my number is [protected], please deactivate my hello tune... i tried thrugh customer care no response..

sir i am anson i am using bsnl student plan prepaid no. the no is [protected] now i want change my plan to general excel. so many time i try through customer care but no response so pls take necessary action to change my plan

can u plz deactivate caller tune of bsnl no [protected] soon.

what the connection is this? deactivation sms will not go. customer care people wont pick the call. call to 56700 also wont go. dont expand your network. first make the network and services available to all.

BSNL SERVICE IS WORST SERVICE IN INDIA...Y IT SHODN'T, ITS GOVT...THEIR CUSTOMER EXECUTIVE ARE ILLITERATE AND THEY TREAT CUSTOMER BADLY...
I ADVISE ALL, PLZ DON'T GO FOR BSNL

i have a cellone no [protected]. i am change my caller tune, 3 times but my tune is not change i am also 2 times complaint customer care but no responce.

plz deactivate caller tunes in my mobile .my mobile no is [protected]

i wanna bsnl prepaid callertune code."tu hi meri manjil tu hi meri pooja" film"khandan"

i want punjabi caller tune codes

I am a post paid customer, without any dues.My telephone number is [protected].
In the last month bill amounting Rs.1765/- has already
been remitted on 27.01.2009. Any how my out going calls has banned from 28.01.2009 onwards.
I had register a complaint on 29.01.2009 for the same. But the complaint still remain.
This action from the bsnl authorities makes lot of mental agony and financial loss to me.
Hence i request you to immediate step for the same

Anil kumar

Sir, I have not activated any caller tune, but the amount was deduced from my balance., when i enquired with customer care they reported that i have pressed "*" while making call to another bsnl number, which not fair, when unknowing pressing the key. This facility should be deactivated by the bsnl. Bcos when im in remote area, where there was no facility to recharge my account., i cant make any calls in emergency situation. My cell no. [protected]

i want to unsubscribe callertune How i can

Dear Sir,
With the above said method of deactivating the caller tune (sending a message with message body BT DACT to 567000 ) i m not able to send a message even i m having a balance of Rs58 in my account. please respose me as i m facing trouble with this caller tune which was changed with out any notice or information. I want to deactivate the caller tune completely so that i will not be charge any more for the caller tune..

Thanks & Regards,
Charan Kumar P

Dear Sir/ Madam,

I am using BSNL Cell One No: [protected] from the last 18 Months (A year and an Half ) Today they are forcedly deducted Rs. 25/- towards Caller Tunes without my consent and they gave to me an SMS from 56700, regarding this I try to asked the clarification from the BSNL Call Centre but twice they played a beautiful trick that was - they said with me - "Please HOLD and co-operatewe check your Account and give the details" I waited 12 and 15 Minutes consecutively to listen their reply but they cut or ended the Call.

This types of tricks or Applied by them.

Later One Call Centre Executive - Named "DHANA" listened my Problem and she says till it is not updated but tommorrow morning please call back for the same.

but Amount cannot Add Back to your account You can Cancelled the FORCEDLY APPLIED CALLER TUNE by the way to give an SMS - BT DACT to 56700 with charge of Rs. 2/- Per SMS.

Please pursue the above by the concerned authorities and add back my Rs. 25/- which was forcedly collected and I never choosed or selected this services please stop all this type looting from the subscribers.

Regards
A Durga Prasad
[protected]
[protected]@in.com

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tame lako a layAk j gandi nav

I have a cell one mobile no.[protected]. However despite my repeated complaint to the customer care blore. My caller tune service are being charged for last the 02 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. Kindly bring this fact to your senior officials who ever is compitant for this redressal and advice accordingly to me

I am cellone customer and i want to code of punjabi album hoor and its singer is harjit harman

plz send some new tamil song code

PLZ TELL ME HW DO I DOWNLOAD A CALLERTUNE ON MY CELL NO

I have been paying for caller tunes for my mobile [protected] for so many months without even subscribing for it.I think it is common Problem.

you can use this site for Registration

http://bsnltunes.bsnlumw.com

and u can do change or reject ur caller tunes

the bsnl authorities requested to deactivate the bsnlcaller tunes to my cellphone no [protected] over a month by sending repeated emails to them but their is no action regarding this. I have also tried to send sms by typing bt dct to 56700 but the bsnl authorities have opened sms adress always when we send the messsage also themesage willnot go their just we will get that message sending failed liked is verymuch painful to notice atleast now bsnl authorities should take appoparitie action in this regard to deactivate the bsnl tunes to my cell phone no [protected] imediately and save me without further deduction of amount from my cellphone account

(BT DACT to 56700) then deactivate service BSNL TUNE and deactivate massage received instantly.
See the link - http://bsnl.onmobile.com:9000/bsnltunes/jsp/help.jsp
DEACTIVATED THEN CALL ME-[protected]

pls deactivate caller tune on my no [protected]

BSNL — complaint on forcing bsnl tunes

bsnl tunes is forced to my mobile number-[protected] from the past more than three months and same is renewed every month without my knowledge and without my request which is highly objectionable.An amount of Rs.25/- is being dectucted from my credit balance every month and ignoring all my efforts. Please arrange to stop forcing bsnl tunes forthwith and credit the amount so dedtucted and reply immediately, failing which i will be forced to take further action.

Please give me address and full detail of mobile No. [protected].
Very Thanks

hi my self hitesh kundu... my mobile number is [protected]... i am not able to deactivate my caller tune... kindly deactivate it for the above said number...

I m not agree with BSNL land line complaints and high tariffs complaints.
This is best in India no any other operater provided this of services on very cheap rate.

I m not agree with BSNL land line complaints and high tariffs complaints.
This is best in India no any other operater provided this of services on very cheap rate as BSNL.

My number is [protected], please deactivate my hello tune... i tried thrugh customer care no response

I am also facing the same problem since past 7 months. my mobile no. is [protected].Bsnl tunes is forced to my mobile number from the past more than seven months and same is renewed every month without my knowledge and without my request which is highly objectionable.An amount of Rs.25/- is being dectucted from my credit balance every month and ignoring all my efforts.I have tried to contact customer care and sms them several times but these people dont pay any heed. BSNL is taking undue advantage thru caller tunes. Please arrange to stop forcing bsnl tunes forthwith and credit the amount so dedtucted and reply immediately, failing which wewill be forced to take further action.

You go to this web site and you can complain direct to bsnl officers

http://www.trai.gov.in/sp/BSNL.pdf

My number is [protected], please deactivate my hello tune... i tried thrugh customer care no response

can u plz deactivate caller tune of bsnl no [protected] soon.

I have a cell one mobile no. [protected]. However despite my repeated complaint to the customer care K.K.Nagar, Chennai on 15/12/2009. My caller tune service are being charged for last the 02 months while I have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last two months. Please disconnect my subscription to music station with immediate effect I am not intrusted to pay Rs.90/- per month.

YES I AM ALSO FACING EXACTLY SAME COMPLAIN
PHONE NUMBER [protected]
BSNL IS WORST SERVICE PROVIDING COMPANY
SO DON'T USE IT I ALSO KICKING THERE SEVICE

please everybody write
UNSUBSCRIBE and send it to 56700
ur bsnl tune will b deactivated

I have a cell one mobile no. [protected]. My caller tune service are being charged for last the 03 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month plz stop my caller tune as soon as possible.

My number is [protected]. on this number i received a message on 5th april 2010 (12:14 p.m.) stated that my caller tune request has been accepted and my balance was deducted. but i personally not interested in caller tunes and hence not made any attempt to get it activated on my number, then too it got activated. then i had a word with customer care with unsatisfactory reply.
i want my talktime which has been deducted (Rs 25) back to my account. plzzzzzz

cell one mobile — amount deducted of caller tune

respected sir
sir my name gurunatha reddy my using mobile numer is [protected] last monday in my moblie balance is loss of 25 rupees automatically. imediatly i call to custamer care our said some mobliles difult activation in callar tune so your amont is returned in 24 hours.my amount is not credited till now.
my complaint number is AP[protected] this complint is taken to[protected] am.
my amount is not returned till now.plz kind for me sir.
thank you
your consumar
Thota.Gurunathareddy.
kalakada
chittoor dist 517297

Hai all
Plese Write UNSUB and then send to 56799 your tune will bi diactivate

---------------------------------------------------- — complaint respective caller tune

I hv prepaid mobile no [protected]. On 25.07.10 at 12.55.26 pm I received a message from 56700." You have been charged Rs 28/- for 30 days for BSNL CRBT as subscription . Your request was succesful." tell me how u deduct the amount from our account without our confirmation? do u think that customers are fools? we will proceed legally. here onwards do not charge any amount without our confirmation. You reverse these charges of Rs 28/- & in future I do not want to subscribe for any tune. Please do not deduct any amount. confirm it immediately

plz cancel immediately my caller tune right now my number is [protected].
thanks

BSNL CHARGES UNNCESSARILY FOR RENEWAL OF TUNES @ rS 12/- & 28/-. THOUGH I AM NOT INTERESTED UNABLE TO DISCONTINUE, AS IT IS DIFFICULT TO ACCESS BSNL CUSTOMER CARE, HOPE BSNL WILL TAKE THE PROBLEM SERIOUSLY AND RESOLVE. My MOB NO IS [protected] AND [protected]

BSNL/CellOne — Deactivation of caller tune

I have sent many messages to the bsnl (BT DACT- 56700) for deactivation of caller tune but no action has been taken and I have to bear the expenses every month.

my cell number is [protected] nad for the past two monthhs, cell one i scheatying me and deducting money for caller tunes and some stupid services, I never asked frop and repatedly send SMS every month saying that you subscription will be nebewed from 9th. i called thye complaint through tool free number and they told it isd deactivateed. But next month again like devil it appears. I senrt SMs and Rs 2 is deducted for4 it. Stop this looting businesss and do your services properly. This is thw woprst services you are providing to the customers. stop looting people.

Sir my no is [protected]. I had send so many SMS DACT to 56700 but it is not deactivate. Reply Sms shows invalid Sms. I had talk to Customer care he says please send Sms DACT to 56700 but not deactivate uptill now Please help me

Its a sincere suggestion to all BSNL mobile customers who are facing regular problems with BSNL and not getting redressed for their complaints: As Mobile Number Portability(MNP) is possible NOW, it is better to shift to some other Service provider (who may be equally bad, but you have no choice but to try). BSNL has lost their reputation and sincererity. OFFICERS AND EMPLOYEES SEEM TO BE INFLUENCED BY OTHER ORGANISATION AND RUN BY LIMITED NUMBERS OF STAFFS WHO ARE TOTALLY UNWILLING AND RELUCTANT TO ATTEND PUBLIC GRIEVANCES.THEY ARE TOTALLY INDIFFERENT TO ITS HUGE CUSTOMER POOL (WHO ARE THE EARNING SOURCE FOR THEIR BREAD AND BUTTER).It is high time to teach them a good lesson which is DUE for a long time. Let us try together to ABOLISH this worthless organisation ruthlessly at the earliest. Nothing can be worse than this.Forgot to say that I am also one of the unfortunate suffers.

data one broadband connection provided by bsnl is out of order from 30/05/08.our -phone no.[protected]bf

From
Subbiah Education Trust
Thottiapalayam
Kathankanni (Po)
Kangayan (Talk)
Tiruppur – Dist

Sir,
I would like to bring to your kind notice the following,

Since, June 2008, our institute got INTERNET BROADBAND facility for the numbers[protected], 245597. But we don’t get access properly. Without consuming the facility every month we are remitting the amount without fail. In this regard we also gave a complaint at Padiyur BSNL and still now there is no response in the office. Besides the complaint was also given to Kangayam, Erode and Chennai BSNL over Phone. In spite of our repeated efforts, still now no step was taken for rectification. Our Institute is in dire need of internet facility and above all for anything and everything all communications to our higher authorities are carried on through website only.

Hence I humbly request the necessary steps may kindly be taken to get access quickly so as to enable us to carry on our work easily.

i dont know for what sake this BSNL people have kept the site for account checking using that site is a hellbound experience, one is it never works or shows error in password.i dont know how to check my usage, i am trying to acess this site for past three days.but it is of no use..

please let me know everyday how much usage done in my connection.

I am using broadband plan 250. I used to check broad band usage daily, but for phast three days it doesnt shows the usage.. It shows only the past third day's usage only.. Please tell me whats the problem occured..

Pls send me my portal Id & password.
It may be i am forgot it.

i am regularlly usinng your BB service but i am using my user name & password to check useses it says '
user name and password not matched'

i am unable to connect to bsnl website.so i am unable to
see the details of my usage since installation of broadband conection on my pc.please solve this problem immediately

I got 500 home plan bsnl broadband connection. I am unable to connect portalID using accountID using for connecting NET. What shall I do? HELP ME PLEASE!!!

I am bsnl bb user, I am unable see my usage details ..pls help me . thanks.

how to check the bill status for every month unless waiting for post...cos i am not the bill in post...

i am not able to access BB usuage site foe some time. please help

i am unable to connect to bsnl website.so i am unable to
see the details of my usage.please solve this problem immediately

today i get my broadband 125 plan bill of rs 892/-. i am surprise to see the bill amount. pl clarify this so much of bill.

Hello
Sir
I have 750 home plan but my broadband bill is Rs. 15896/-

I am writing this letter to complain in the strongest terms about the broadband bill for the month of May 2009. I have been a BSNL broad band customer for the last two years under the Plan 250. My landline number is[protected]. I have been paying bill amount ranging from 500 to 600 including telephone rent and excess phone call for the last two years. But I have received a Bill amount of Rs.6263/- for the month of May, 2009. I used only same duration during this month for telephone and Internet. So I kindly request you to take urgent steps to reduce the extra bill. There are reports of such instances from many sources regarding excess bill in recent months. I also urge the BSNL authorities to take necessary steps to avoid inconvenience to the customers.
Expecting your immediate action in this regard.
Sincerely
Vinodan.C
AASHIYANA, 11nd MILE STONE
KANNIMEL-A, JYOTHI NAGAR
KILIKOLLOOR P.O, KOLLAM-691004.

Applied for the broadband online in June 2007. Phone connection was provided with in next 15 days.

About broadband connection they said will be given in one month. landline Connection was operational for a week and then went dead. Broadband was never given. Tried raising request thru BSNL customer care, could not as the number was busy always (i tried on different days and different timing ). Not knowing where to contact and because of other work related issues could not followup this for around 4 months. In month of December came to know about Avalahalli office and contacted Mr Kumaraswamy (JTO). I gave him an application in written stating related issues. Mr Kumaraswamy assured me of connection with in next 15-20 days. Again nothing happened in given time frame and i contacted him in January08 end. He asked me to pay initial payment which was paid 0n February 4th to Mrs Uma, accountant @ BSNL office jayanagar 7th phase. Even this has not worked in my favor and till date I've written numerous applications and done lot many calls to their grievance office. In between go t a call from Avalahalli office stating you sld pay pending bill(1600 rs) to get connection.

I dont know why sld i pay as phone was never in working condition except initial one week.

Here are details:

Applied for : Broadband Connection which never got in June 2007, Online

Phone no: 28436069

Date of connection : June 2007

Name : Rahul Shukla

SIR MY TEL.NO IS 2841557.I AM USING BROAD BAND BUT THERE IS A LINKING PROBLEM FROM THE VERY FIRST DAY.LINK ONLY ENABLES FOR 3-4 HOURS DAILY.DUE TO WHICH I AM FACING A BIG PROBLEM.I HAVE ALREADY DONE COMPLAINTS 4-5 TIMES HOWEVER THERE IS NO RESULT TILL NOW.
PLZ SIR TROUBLSHOOT THE PROBLEM AS SOON AS POSSIBLE.


THANKING YOU S.C.TYAGI

My telephone no.[protected] is dead for last fifteen days. Kindly get it ractified as soon as possible. My address is SJ-28 Shastri Nagar Ghaziabad (U.P.)

MY TEL.NO IS 2884356.I AM NOTUSING BROAD BAND BUT THERE IS BSNL SEND ME BILL FOR BRODBAND AND BSNL CUT MY TELEPPHONE FIRST WEEK OF AUGUSTDUE TO WHICH I AM FACING A BIG PROBLEM.I HAVE ALREADY DONE COMPLAINTS 4-5 TIMES HOWEVER THERE IS NO RESULT TILL NOW.
PLZ SIR TROUBLSHOOT THE PROBLEM AS SOON AS POSSIBLE

Dear Concerned,

I have taken a BSNL Broadband connection on my landline number 2629923 but I am not getting satisfactory services, reason being a joint in open in the maulti-pair cable of BSNL through which the line is extended to my place. The multi-pair cable is lying in open on main road and was earlier broken by getting stuck in some vehicle which was repaired and left again in open and whenever the rains are there it gets sub-merged in water making the voice quality on phone line inferior and data/broadband connection completely down.

I have many times rquested on 1500 (which responds only 20% of my calls, rest are lost in hold only) and also in the office of SDO & DGM Shahadara Exchange, Rajendra Nagar, Ghaziabad, but till date no action has been taken to replace this faulty cable.

Request you to advise the appropriate authority for a suitable action.

Thanks & regards,

Vivek Mehrotra

My broad band BSNL Internet connection is frquently dropping and this problem has been reported to custmoer care No.1500 but till date complaint not attended however daily enquiry is made for complaint dressal but no body has taken pain to look into it address the complaint.On the other hand, other service provider are approching me to take new broad band connection in place of BSNL one.
It appears that BSNL staff does not want that attract the customer' while others are busy in increasing their business.
A pitiable condiion.
God help them in relising their functional resposibiliies.

Wishing and looking for management intervention to resolve the complaint.
DINESH KUMAR SHARMA

My broad band connection at 2833033 is dropping very frequently and problem was reported number of times but all in vain.Nobody bothers to get it attended and doing only lip services.Recent complain no.2097772 still pending but enquiry man is asking daily if complaint attended or not, but still connection dropping.
Dinesh kumar

I have tried 1500 toll free no. many times, on many days, it never worked. I had to apply for broadband and few telephone related queries are there but never able to connect to executive. When ever I dial the no., the recorded voice is put me on hold for about 10-15 minutes and then the call is abruptly disconnected.

ph no 2615201 not working ..
pls do the needful

Complaint for Basic Phone[protected]
Our landline phone no. is[protected].
Our phone is not working and if some day if it works OK then after 3-4 days it again goes out of order.
We filled complaint regarding this problem several times through telephone and personally also but to no response...
Thats why I am complaining about the problem through this channel.
Kindly do the needful as we got hopeless complaining...

Looking forward to hear from u soon.

Hi,

I have BSNL broadband connection and my no is[protected] but the services which are providing by BSNL is not satisfactory.My broadband is not working frokm last week and i had callled so many times on the no[protected] but there is no responce.the bsnl broadband services are very poor.

sir, i was residing in kaushambi gzb and was using wll phone no.[protected] . now i have shifted from kushambi gzb to indirapuram gzb. i visited your commercial office seemapuri border for changing of my address on[protected] and they have released the ob as wll kb 341 and idp 13377. but my phone at indirapuram did not work. i met several times sdo/ jes of kaushambi & indirapuram but no fruitful result came. indirapuram officials told me that they have taken action but kaushambi je told me politely that wrong ob has been issued to me and to contact commercial office again. i visited on 18-5-09 commcl office seemapuri border and a new ob no vd 981 was issued and new phone no. was given to me as[protected] but till today 25/5 the same no. not started working. i made complaint two times in indirapuram office but no favourable reply or action received from them stp sir, as i am manager in airindia and this phone is urgently required for my official purpose. kindly do me favour on priority basis stop since 31/3/09 my phone is not working at all stop v c sharma plot 236 gyan khand 1 indirapuram gzb stp

sir, i was residing in kaushambi gzb and was using wll phone no.[protected] . now i have shifted from kushambi gzb to indirapuram gzb. i visited your commercial office seemapuri border for changing of my address on[protected] and they have released the ob as wll kb 341 and idp 13377. but my phone at indirapuram did not work. i met several times sdo/ jes of kaushambi & indirapuram but no fruitful result came. indirapuram officials told me that they have taken action but kaushambi je told me politely that wrong ob has been issued to me and to contact commercial office again. i visited on 18-5-09 commcl office seemapuri border and a new ob no vd 981 was issued and new phone no. was given to me as[protected] but till today 25/5 the same no. not started working. i made complaint two times in indirapuram office but no favourable reply or action received from them stp sir, as i am manager in airindia and this phone is urgently required for my official purpose. kindly do me favour on priority basis stop since 31/3/09 my phone is not working at all stop v c sharma plot 236 gyan khand 1 indirapuram gzb stp

completely agree to complaint of Mr. Ram. Services of 1500 are atrocious.

My telephone No.[protected] is malfunctioning from the day of its inception and every month I am paying the rental in the hope that someday it would be set in order but even after passing of one year it could not be set in order sometime the line is dead, sometime the cross talk and till date it is not working. In spite of several reminders through mail to GM, Ghaziabad telephones, no progress.

I am very much frustrated and now find no other option except to surrender it. If the said telephone number is not set in order within a weeks time, I would request the concerned authorities to disconnect it with immediate effect.

My WLL No[protected] is not working sinc it install in late may 2009. We have not even received one
call even confirmation call from exchange.

Hello,

My Number is[protected], this number is not working (Dead) since last two weeks, i have informed Rajendra Nagar Exchange (Sahibabad) number of times about this but there is no action taken till date. I also have broadband facility on this number.

When i try to call them to check the status or to remind about the problem, they simply pick the phone and put down again without saying a single word.

This is really a shame !!!

My phone no. 2867147 instlled but STD not working till now.
I have requested for the same at time of application.
Kindly arrange to start STD.

I try for our billing complain that was not recieved till date but 1500 is not working. Phone (1500) always says that "praticha kane ke lie danywad"

Sanjay Srivastava
[protected]

My telephone no.2641729 is not working for the last one month. Despite complaints no action is taken by BSNL for restoring it. If the same canoot be restroed you may please disconnect the number permanently and relieve me from further troubles

linemen rajendra nagar telephone exchange not working properly SDO not managed his linemen at all
linemen and sdo must be changed immediately.

I live in the small town called modinagar and our BSNL broadband and telephone is not working since last one month we call in the exchange on [protected] in customer care 1500 and we make the complain in the office in written also. but no body responded till the date. BSNL officials should be sensitive enough to take serious of our complains and this is the main reason why people have a great dissatisfaction in government provided services.

I am having problem with BSNL. My connection no.[protected] hardly works most of the times we found the message "NO SERVICE" and instrument voice is hardly auodable and the battery back is only 2-3 hrs. As light goes after 2-3 hrs it does not works.

NO SERVICE EVERY TIME THEY ASK VISIT AT OFFICE WITH THE INSRUMENT. IS IT POSSIBLE FOR A SERVICE CLASS PEOPLE TO VISIT THEIR OFFICE ONCE IN A WEEK.

IN CASE OF WLL -- BSNL STAND FOR BAIKAR SEVA NETWORK LIMITED

Even my BSNL broadband is not working from the day they have connected it (Since 1 month). I have heard this problem from lot of people, people are complaining on this everyday in the offices, phones, etc but nothing can be done with the 'indian goverment services'

Once upon a time BSNL was outplayed by the private players like Airtel, Idea, Tata, Reliance but once again they entered into the market with cheap broadband and 3G services.

In my opinion these services should not be worth if they are not working and the only possible solution infront of me is to switch to the private player completely (phone + broadband) like Airtel, Reliance, etc

I request you to kindly take a strict action against these goverment people as normal public (aam janta) like us can't do much of them.

Thanks,
Vikas Garg

My telephone number[protected] is not working from last 5 months.i have made complaints many time but no action has been taken so far.will i ever hear my phone ringing.I am a seniour citizen of this country and it is hard for me to go places.plze do something

my telephone no.[protected] which are working with internet service kindly confirm my dial up settings i lost my setting please co-operate

what's your customer care no.

BSNL — CABLE PUT OPENED AND NOT GETTING THE LINE

Dear Sirs,

I have a telephone connection from bsnl kalyan telcom since more than 5 years. the problem is when they put cable to give me connection without any junction box and cable are all opened and anyone can access/use the telephone from that point. So many time people pull out the connection and my phone connection will be disconnected for many time. this is daily process since I got the connection. No action from the authority to solve the issue.

Tks & Rgds
Prakashan Nair

My telephone no. is 2607057 is not working for the last one week. as I am not getting dial tone, could 'nt book complaint. We are using broadband on this phone. Kindly book complaint and take immediate action for restoration of telephone line.

Thanks
V.C.Sharma
S-1 plot no 236
Gyan khand -1
indirapuram
ghaziabad up
[protected]

Everyone,

BSNL customer care number has been changed to[protected]

Regards
BSNL CC

SIR MY PHONE NO 2894929 LAST 5 MONTHS MY BROADBAND CONNECTION IS NOT WORKING BT EVERYMONTH I AM PAYING INTERNET CHARGE PLEASE MAKE IT IN SERVICE

My father, a retired official of Deptt. of Telecommunication, GOI has been issued a rent free landline tele no.[protected] which remains dead more often than not. A complaint No. 00187 is pending for long. The attempts to contact concerned authorities through tele failed. Will someone rescue this poor old man.

The complaint no. 00187 regarding tele no.[protected] is pending for several days. However, BSNL has been kind enough to send the bill regularly, even though the number is not working.
Thanks BSNL and hope the callous attitude would continue to harass a senior citizen of 82 years in coming days also.

Thanks to concerned authorities that after few weeks waiting atleast i got my telephone( No.[protected]. Then I also was provided with Modem, etc but internet would not work.I complained to 1957, then again complained and I hope not for many days I will continue to complaint. Every time I am given a Complaint no, lead etc. but there is no system to allow me to refer to this no.

I hope BSNL will act!

My broad band connection number is[protected] is not working for the 6 days. Despite complaints no action is taken by BSNL for restoring it.

SDO is pratap vihar is very irresponsible towards his duties does not respond to ur calls i made more that 20 calls till saturday.

kunwar pal singh
[protected]

Dear sir my landline phone no.[protected] sector 16 419/8 vasundhra Gzb. is out of order last three month. So please disconect this no.as soon as possible. Your customer care no. not working.
thanking you
Sunita Rautela
M.B.No. [protected]

My phone no[protected] is not working. Complaint were written at the Vasundhara telephone exchange on a Kachha register maintained at exchange. Again The Complaint was lodged with Docket no.[protected] without any action. Is there anybody to look after the creeping lethargy?
R V Sinha
[protected]@yahoo.co.in

i m using the BSNL dataone broadband connection and i have the 500 C+ data usage plan from past 1 week i m experiencing frequent disconnection. i usually loose lots of bandwidth because of this as the connection interrupts during the download and i need to download the whole data again.

Frequent disconnection & slow speed
I am utilising the service of BSNL Broadband, since 4th March of this year.

From the installation date onwards, I do get slow connection and mainly I do face frequent disconnection, while working.

Since my area is situated at about 2 Kms. from the BSNL office, you would get slow speed, was the reply given by the respective JTO, Neyveli Township, for the complaint of "Slow speed at par with dial-up of sancharnet".

Everyone is getting the connection without any disconnection in the middle, it is a new complaint for us; also our works are over, once the connection is given to your system, was the reply given by the JTO, Neyveli Township, for the complaint against "frequent disconnection, while working".

According to their opinion, even my browser was reset and also used with different brower of firefox.

May my problem be solved, in time? Or which God, I have to pray for the things done?

bsnl broadband-dataone — frequent disconnection & no proper response

Sir,

My landline No.252194. The broadband connection effected from 4th March 2008, got frequent disconnection, from the day one. The JTO
/ Outdoor / South / Neyveli (04142) / TN is unable to rectify the error. But was told the mistake would be on my computer.
Accordingly, my system was checked with an IBM service engineer. No deviation is found. Informed me that modem must be checked,
after he found some deviation in values shown on the meter, he tested. Informed to the JTO concerned. She was not aware of it.

Using your good office, I request the early action be taken to solve the problem, permanently, atleast by replacing the modem, as it
stands under guarantee period.

JTO No.[protected]

Since, I could not find the exact person to be contacted, in this regard, my complaint to your e-mail id was dropped to get
permanent solution, pl.

Thanking you


NEYVELI
CUDDALORE DIST
TAMILNADU

Now a days, my BSNL broadband speed is too slow...It takes long time in opening the internet explorer, even google site is opening too late...

I[censored] are downloading large files use download accelerators such as DAP

I have a BSNL 750 Home Unltd. Plan which has a problem of frequent disconnection when playing games or downloading a big file and comparatively i get lower speed when i compare it with a frnd of mine who is also using same plan but he is in diff area does that make any difference. And BSNL is not supposed provide a diff service to diff ppl staying in diff areas... You would laugh if i say my download speed itz 30Kb/s(max) when downloading where my con says 256Kb/s at max

one last question will this complaint would be picked up by BSNL i already called once and they did not responded back

Sir,

I am having problem of slow speed by 3-4 months, no proper support by kalyan department, problem is the light of ADSL is blinking while downloading is it not stable.

Waiting for positive responce.

Prakash
[protected]

same problem

Frequent disconnection & slow speed (4.8 kbps to 16.2kbps)
I am utilising the service of BSNL Sancharnet, since 16th March of this year.

From the installation date onwards, I do get slow connection and mainly I do face frequent disconnection, while working.

Since my area is situated at about 1 Kms. from the BSNL office it is in the Khadakpada BSNL, I also went to Khadakpada office but they told me that "Today we will doing" But still i m getting so slow and the web-pagw loaded time 12-15 min per page.

They told me also to launch the complaint in the 198. But there some error message is getting that "abhi alp-kalin line kata hua hai". So, then also i m not able to launch complaint also.Before that i called to 12678 then that guy told me that "Your line is so poor so change the parameter"

Actually, say that Khadakpada people not doing there job properly. Because before whlie shifting my phone from one area to another area it took 12 days time for shifting then they lock the outgoing facilility then again it took 5 days more then now this time How much time will be they taken?


May my problem be solved, in time? Or again it will takes 1 or 2 week more to resolve my problem every time go there and tell them. If you can then help me please Otherwise what can i say to you

My landline number : [protected] (Abhijit Samanta)

sir

I have a BSNL 500C plan in this plan speed is very good but connectivity is not there.I am facing speed problem in broard band bsnl in few days.in few days my download speed is 20 kbps is the speed in bsnl And in jhotwara exchange nobody solve the of customer problem so plz resolve my problem in urgent...

Most of employed do not have complete knowledge of broadband problem and its trouble shoting. All are lazy old men, they needed to be retired as they are not fit for this fast moving time. Declare the BSNL a sick unit and sell it to private professional firms, so that they can bring some real change in it which can give justice to the money the consumer are paying.
Amit Majumdar
[protected]
Frequent disconnection & slow speed

Dear Sir,

I have applied for a new BSNL Broadband Connection on 19/05/2008 in KOLKATA. Still now I didn't get any response from BSNL office.

Details :-
=======

Name : RAJESH KUMAR PATNAIK

Registration No : RKT/GG/NOR/08-09/0515

Work Order No : RKT/N/GG/BP/08-09/0521

C.O. Bill No : RKTNCG0525

Customer Number :[protected]

BSNL Office Where I submitted the Documents :-
=====================================

Commercial Officer, Jadavpur
Calcutta Telephones
154, N.S.C. Bose Road
Calcutta - 700 040.

Installation Address:-
=================

Rajesh Kumar Patnaik
Flat No # 3H, 3rd Floor,
Tollyshree Niket Apartment,
2, D.P.P. Road,
Near Shree Guru Ashram,
Naktala, Kolkata - 700 047.

Contact Number : [protected]


I request you kindly look into this. Let me know when I supposed to get connection.


Regards,
Rajesh

To
Area Manger, Ranikuthi
Kolkata Telephones

Sir, Sub:- Delay in Broadband connection.
This is to bring your kind attention that I (Phone No:[protected] have applied for the broadband connection one month back, but quite unfortunate that my connection is still pending. In spit of several complain in the Brahamapur telephone exchange no correct action has been taken.

They are repeatedly giving me false assurance for the connection. I hope please look in to this matter.

From,
Sushil Kumar Das
C-18 Gostotala New scheme
kamdahari, Garia
Kolkata-700084
Tel No.[protected]

To
Area Manger, Ranikuthi
Kolkata Telephones

Sir, Sub:- Delay in Broadband connection.
This is to bring your kind attention that I (Phone No:[protected] have applied for the broadband connection one month back, but quite unfortunate that my connection is still pending. In spit of several complain in the Brahamapur telephone exchange no correct action has been taken.

They are repeatedly giving me false assurance for the connection. I hope you will look in to this matter.

Calcutta Telephones — Dead Telephone No 03326373034

In spite of docketing and publishing complain here on 18.06.08, my telephone is found dead even after 108 hrs.
I am requesting them again to restore my connection and reflection of deduction of proportionate rent in future bill.
[protected]@yahoo.co.in

To
Area Manger,
BSNL Alipore Exchange
Kolkata Telephones,
Sub:- Delay in Broadband connection.

Sir,
This is to bring your kind attention that I (Phone No:[protected] have applied for the broadband connection around three weeks back, but quite unfortunate that my connection is still pending.
I have got the modem two weeks ago but IP is not configured yet.
In spite of several complain in the Paharpur telephone exchange(garden reach, metiabruz )no correct action has been taken.

They are repeatedly giving me useless assurance that my password has not been created yet. I request you to look into this matter.

Thank you,

Yesterday, I lodged a complain regarding non functioning of my land line (no.[protected] under Nabagram Telephone Exchange which comes under the jurisdicgion of Serampore Telecom Circle.This land line was given due to my broadband connection and is operational only through the BSNL IT card.In my last two years experience in using broadband, I can only say it is a horrible experience.Neither link nor speed is ensured. Very recently the link is coming in the modem very quickly and broadband is giving a fine response, but the phone no. which I mentioned earlier is giving me a tough time. Moreover, I have a mobile connection of Excel no. [protected].On 01.07.08 I made an SMS for taking the excel p benefit for two BSNL nos. for slashed tariff.I made a similar complain yesterday, but it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!). I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong. Hope(that's what only I can do now) for an early action from your end.

I am a subscriber of BSNL Broad Band connection COMBO 500 C (MONTHLY).

My name is Sunanda Chakraborty, Telephone No.[protected]

My connection was installed since 19th June’08 by Kailash Telephone Exchange, Bandel, HOOGHLY.

This is to inform u, my internet connection is totally out of order from the evening of 15th Jully’08.

I can’t access my broad band Internet connection. While trying to connect it’s only showing “Connecting through WAN miniport (PPPOE)…” Error : 678.

I have repeatedly informed the BSNL office of Kailash Nagar, Bandel, also makes some complains, DOCKET No. U1508.

But my BSNL Broad band connection problem is not at all solved yet, though 4 days has been passed away.

i have applied for broadband and my modem has been instaled but no password is given and 5 days has passed

Received sms from cal telephones on 27-12-08 to collect one free prepaid SIM having free talk time of Rs. 100. I have BROAD BAND CONNECTION OF MONTHLY RS. 1000.00 My no is 25670250. contacted Mr. Banerjee SDM ( TEL NO.[protected], JESSORE ROAD DUM DUM. He told that he had no knowledge on this issue. Why this SMS ?Will the CHIEF GENERAL MANAGER, CAL TELEPHONES look into this unnecessary harrasment ?

sir,
i applied for surrendered my broadband connection before around three weeks back
i want to know that my connection is disconnect or not
i cant use my broadband connection in this time
plz kindly answered me about my broadband connection is in use or not.


my telephone no. is[protected]
my address- 2/1 madhaw seth lane
2nd floor, kolkata-700007
west bengal

Sir,

On 14th Dec, 08 i have shifted from my old house(11, sreepur(1st lane), ramlalbazar, kol-78) to my new house(6, arya vidyalaya road, lalgate, garfa, kol-78). the telephone department have shifted my connection to my new house after my submissing of request in the BSNL telephone department on 19th Dec, 08. But unfortunately still my broadband connection haven't been connected yet.I am not applying for a new connection since it ws there with my old connection. My son & me are going every day to our local telephone exchange(Dhakuria) & also BSNL Telephone Department daily but our efforts are all in vein.


Pls will request you to pls look into this matter on an urgent basis.

My old number was 24841588 & my new number is 24055398

Thanks & Regards,
Shiba Prasad Chowdhury

i am student of mechanical engieneering.all the comment's are true and BSNL is [censored]ing with customer's. please take approriate step against them.AS SOON AS POSSIBLE.

I am a customer of calcutta telephones our phone number is[protected] we have paid our bill on 22nd january 2009 the total amount was Rs.542.00.But in our internet it is showing that we have not yet paid the bill.The due date was 29th january 2009.The bill period was of december.We have paid the bill at india post(Calcutta university post office).Please kindly look into this problem and send the email quickly or please contact us on our telephone number.

I had applied for a telephone and broadband connection a month ago. It was installed on Jan 15, 2009. But in spite of repeated requests and compliants to calcutta telephone broadband cell, broadband has not been installed even after 14 days. Can the authotities confirm the possible date by when the same will be installed ?. My phone no is[protected].

I took broadband connection under 750ul+ scheme but my bill includes landline fixed charged since september 2008, in spite of paying modem my last bill of nov to dec 2008 includes modem charge of Rs 1200/- shall I get rectified bill and when I have lodged complain in bsnl customer care but no response has communicated till date. my broad band connection no is [protected].

Sir,
I live in Kasba. I want an internet connection in my laptop. please inform me where I'll contact. If you send me contact numbers, I'd be highly obliged.
Regards,
Rupa Dutta
[protected]

I am using BSNL broadband for last 2 years, last January 2009, I have applied for unlimited 750 plan and on 13th Jan from my BSNL portal, I saw that the plan get activated. So I was using my Broadband intensively, Unfortunately, on the Feb 09 I got a billed Rs.7300. where I suppose to make payment for Rs. 1000 only, I have tried to contact with our local office (BagBazar) regarding the discrepancy, unfortunately, those people dont have any idea about internet system! (GOD knows how those people got the job !!!)

I have really doubt on BSNL DataOne system, In this regard my name is Samir Chatterjee and My broad band Connection no#[protected]. I dont even know how I rid from this vicious circle o[censored]ncultured behavior, which I got from our honorable public service like BSNL. I would like to request you, please take some appropriate step in favor of customer like us...we really need the service.

Dear Sir,

we are facing lots of problem related to broadband on regular basis. so that our routine work is hammered daily. we are facing problems like:-

1- link is regularly up & down
2- connectivity with your server

Here broadband is working one or two das properly in a week. and we are facing this problem on regular interval. so please look into this martter on priority basis & resolve this problem as quickly as possible.

Thanks & Regards

Abhishek Srivastava(edp department)
Ruchi Soya Industries Limited
Haldia(W.B.)
[protected]

Our broadband Telephone Number :- 253591

I had applied for a telephone and broadband connection a month ago. It was installed on Mar15, 2009. But in spite of repeated requests and compliants to calcutta telephone broadband cell, broadband has not been installed even after 10 days. Can the authotities confirm the possible date by when the same will be installed ?. My phone no is[protected].

Dear Sir,
I am PARESH CH DAS facing lots of problem related to broadband on regular basis. I took broadband connection under 750ul+ scheme but later I change my plan into 500 (unlimited plan), but yet I'm facing regular basis link failure problem . It has become a disgusting matter. I complain lots of time but there is no result.so please look into this martter on priority basis & resolve this problem as quickly as possible.

MY LAND NUMBER IS 22685679

My telephone no is[protected]

In response to my Brroaband connection tool/kit were given nearly two months back.

Thereafter again no action was taken- no link, no activation, communication by from Calcutta Telephones.

I personally requested to Mr. T.N.Khan at phone no[protected] but still waiting for ACTION.

Plz give link and activate the connection at the earliest.

Sir,
I had applied for a broadband connection which was installed on April 28th, 2009. But till today May 10th, 2009 after 12 days the broadband line is not yet connected. Hope you will do the needful to get my connection at an early date. My phone no is[protected].

my broadband telephone no[protected]
sir,
i am hopeless with this service. alodged several complain to yuor local department but all in vain.
please look in to the matter.
thanking you.

my broadbandtelephoneno[protected]
sir, i am hopelesswith this service. i lodged several complain to your local department but all in vain.
please do the needful.
thanking you.

My broadband telephone number is[protected].
I am really disgusted with the service. I have lodged complaints many a time. My broadband is out of service for the last 2 months. But none of your personnel is taking care of this fact. Moreover, complaint is not taken over telephone.Going to the service centre office each time for lodging complaint is not possible for a working person.
Sir, I want you to look into the matter & take prompt steps to mitigate this problem. About 90% of the days, the connection is out of order.

My telephone no. 26942665 is found dead from 25/08/2009 till today. so I am requesting to restore my land lineconnection

BSNL(CALCUTTA TELEPHONES) — DELAY TO GIVE A NEW CONNECTION

RECENTLY I HAVE SUBMITTED A APPLICACTION FOR A NEW TELEPHONE CONNECTION. AT MY HOUSE BUT THE TELEPHONE DEPERTMENT ARE RESPONDING TO SLOWLY TO GIVE THE CONNECTIONS AT MY HOUSE.
I HAVE APPLIED FOR IT ON THE 19TH AUGUST OF THIS YEAR AND THE CUSTOMER CARE SAID TO ME THAT THE CONNECTION WILL BE GIVEN AT MY HOUSE AND IT WILL TAKE 2 OR THREE DAYS AND MAXIMUM ONE WEEK.
AND THEY ALSO SAID TO ME THAT IF I HAVE EMERGENCY THAN TO CONTACT MY LOCAL TELEPHONE EXCHANGE.
AFTER THAT I HAVE MADE CONTACT WITH THE LOCAL TELEPHONE EXCHANGE OFFICE ON THE SAME DAY OF APPLICATION, AND THEY ARE SAID TO ME THAT THE NEW CONNECTION WILL BE GIVEN TO ME WITHIN THE NEXT WEEK.

BUT TO DAY IS THE 13TH DAY PASSING FROM THE DATE OF THE APLLICATION, THE ARE NOT GIVE ME THE CONNECTION.

NOW WHAT I CAN DO? ACTUALY INEED A BRODBAND CONNECTION, SO AFTER RECIEVING THE NEW I APPLYING FOR THE BBD. BUT WHERE IS MY CONNECTION WHAT IS MY TELEPHONE NO. ? I STILL DON'T NO YET. AND ALSO I DON'T KNOW THAT WHAT I HAVE TO DO FOR IT. PLEASE HELP ME.

Respected Sir,
This is to inform you that i am using Broadband service for more that 20 months, but now it seem
that i would not want to continue as because of there is continuance disconnection of broadband
when ever I login with in few minutes it get disconnected, you can see the same from my records the number of times
I have to login in at single section. I had log many complain but it is not solved till now,
I had paid the full money in advance for a year.

So I request you to disconnect my broadband service with immediate affect and credit the amount to my
Telephone bill account (Telephone no –[protected]

With Regards
Sulochana Mohta
[protected]

WE HAVE APPLIED FOR U750 AND I HAVE SUBMITTED 500 RS. FOR PHONE IN ADVANCE, AND ALSO I HAVE GIVEN PROOF OF MY MOTHER'S GOVT SERVICE TO GET 10% DISCOUNT AND I WAS TOLD ONLY I WILL HAVE TO PAY PHONE BILL, AND 500 RS FOR BROADBAND THEN HOW IT BECAME 1502? ALSO I WAS TOLD MODEM IS FREE FROM JUNE 2009?my user name is [protected]@bsnl.in

I am also facing problem of slow link. feeling same when i was using normal ph line with 56kbps modem.

Debasish Das
NagerBazar, DumDum
Kolkata 55

my bb number is 24976642 i have not canect my bb on 1/1/2010 plz solve my provlem now.aithear i will case bsnl department

Dear sir

My telephone no 25844668, of Barasat, bill of Dec amount 1438.00 dated 29/01/10 which was wrongly given and that was corrected through Mr Pradip Roy of your office. It is pursued to accounts deptt also. They told me after rectification of bill they will inform me through phone. But till today I have not received any phone. I checked my bill through net found no rectification has done or no rectified bill has shown.
As your fault of wrong bill preparation I should not pay the late fine charges.
So my request is please confirm about rectified bill and date as early as possible.

I have lodged complaint of my dead landline no.[protected] through your fault booking system, vide its docket no.A-9844 dt.[protected]. I don't know how it performs; I also don't know what's the importance it bears, if I don't get its service after a lapse of 55 hours. Just let me know, where to go, how far to go for restoration of my aforesaid landline connection, and how long you need to do that.

I am just awaiting your compliance.

Regards,

Chanchal Choudhury

I applied for a BB connection via SMS from my mobile Ph. No. [protected]. BSNL confirmed that my request was registered on 6th April 2011. Their Sales Associate Mob Ph No. [protected], visited me & obtained my application Form on 7th April 2011 & stated that within a week, I would get the Modem. But now after 2 weeks there is no sign of attention.
D. Martin.
390, S.N.Roy Road,
'Girikunj' Complex, 112 B,
Kolkata. 700038.

Dear Sir,

I want to chang my broadband plan from UL 625 to UL 499.you please do this as soon as possible. please do it from 1st May 2011. My telephone no is 26666637.

Ankush kothari
14watkins lane
Thanking you

My Broadband Telephone no.24379550 is out of order since more than last 24 hours. I have lodged formal complaint through your automatic fault booking system, vide docket no.Y-19, dated[protected].

Your immediate action to restore my above line is highly solicited.

Regards, Chanchal Choudhury

The broad band connection has been given to me in the month of july, 2009. My land line phone no. is 25250435. I am residing in Kendriya Vihar, V.I.P Road, behind Haldiram, Kolkata-52 where above connection has been provided to me for which I used to pay Rs. 827/-(unlimited connection) on a regular basis. Since inception the service of BSNL is very poor. In fact I would like to switch over to other service provider because of the poor service rendered by BSNL. Most of the time the net work is not working in spite of numerous complaint lodged to BSNL authority.I am sorry to state that we are not getting proper service from BSNL though the same is a reputed public sector company. I am requesting the BSNL authority to look in to the matter promptly to resolve my grievances. If immediate action is not taken in this regard I have compelled to take help from the Ministry for the redressal of my grievances. Looking forward for a prompt action from BSNL authority.

S.N Banerjee
Dy. Manager,
United India Insurance Co. Ltd.
38 B, J.L.Nehru Road,
Kolkata-71
phone no.[protected].

I have taken 4 Mpbs plan but I get 40 Kpbs speed browsing.
I have complain several time But no one care it.

my BB no. 24987376 I have taken plan 900 UL plan but I get 40 Kpb speed I have complain several time but no one care it

sir,
my number 25329088 i have already disconnect it, but till date bill has comming

thanks
krishnendu barman

sir,
my number is 25329088 already disconnected but bill also come till date

thanks
krishnendu

it is very sad to inform that my telephone no.[protected] is lying dead since 22/08/2011
and subsequently the local office at Batamore was also informed on 23/08/2011 and
the personnel deployed there also received the complaint.

After that 7 days have passed away but still it is lying dead. Whenever I inform
the local office they promise to repair the line on the same day but without result.

My Broadband line also gets disconnected frequently and during night it reaches its optimum lavel.


Biplab Guha.

29/08/2011

To
The Area Manager
Dhakuria Telephone Exchange
Dhakuria

Dear Sir,
With due respect i (Amlan Chakraborty) beg to draw ur kind attention that our telephone no[protected] landline has been found dead for the last 3 days which causes many problems for communication purposes. So please look after our case soon for better tomorrow.

thank u to bsnl landline and broad band for providing in 48 hours, heavy improvement of services .
skchakroborti, dankuni coal complex.

Dear Sir,

I have been using BB from BSNL since 1995 and got
adequate service back as and when called for.

But to my utter surprise I observed that the back up
service is now in shambles and unless the line men
are paid on a monthly basis it is exceedingly difficult to
have continued internet connection even for a reasonable
time causing dislocation of work at residence.

Would you mind looking into my problem as my Telephone
No. is[protected] and last docket No. is [protected]
while last docket No.[protected] which was closed by the
Kasba exchange without taking any cognizable action.

Hope your intervention would yield some results.

Truly yours,
T K MUKHERJEE
[protected]

My telephone No. 24746718 and the Broad Band connected to the same is not working for over 6 months in spite of several complaints. However, I am receiving the Bill for Broad Band usage @ 900 per month regularly and I have been paying the same.

I opted for BSNL being a Government organization and I did not want to give it to a private company and I suffer now monitorily as well as facility wise.

EV Krishnan
3/1B Panditya Road, Kolkata 700 029

I'm your registered consumer having telephone number 25134016. Since 9/12/2013(Docket no.[protected]), I'm facing a great difficulty with my
broadband connection as the link of my rented ADSL modem is unsteady from time to time. I complained the matter to my local Dum Dum Road exchange (near Bagjola khal) several times but with no result whatsoever. I'm fed up with the situation & my serious medical matters are being hampered & disturbed in the worst possible way. My broadband line was almost O.K. from Jan'10 to Dec'13. I've lodged a fresh complaint today (Docket no.[protected] dt.21/3/14). If my present problem is not solved within 3 days then I shall be compelled to surrender my BSNL connection & opt for any good private service provider.