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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 780

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A
Abhisek Basu Mullick
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online bill payment

I've a BSNL landline connection in Kolkata. My parents in India use this line. Recently I wanted to enroll myself for online bill payment option of BSNL as currently I'm staying in UK. Howerver I was astonished to know that the online enrollment form doesn't have West Bengal as service circle in it's drop down menu. They have two entries for south east India but none of them contain any region of West Bengal. It's...
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C
Chirag R Modi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

(02642)244674 PHONE IS NOT WORKING.

SIR,

THIS PHONE IS NOT WORKING SINCE LAST EIGHT DAYS. WE HAVE LANCHED THREE TIMES COMPLAINT ON 16/6 - 033166,
18/6 - 033342 &
20/6 - 033394.

EACH TIME PERSONS ARE COMING AND SAYING YOUR PHONE WILL START IN NEXT 2HRS BUT AFTER THAT THERE IS NO RESULT.

ALSO, I HAD CALLED TO YOUR SUPERVISOR ON[protected]DATE 21.06.08 @ 1520HRS) THAT TOMORROW SUNDAY PLEASE ATTEND THIS COMPLAINT...
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R
Ragita Nair
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security Failure

Dear Sir,

I got the Missed Call on my Mobile from my home landline which was not made from the connection at home.The number displayed on my mobile showed the number of my house landline.
We enquired in the BSNL office thet too agreed that there was no call made through out the day from our landline, but I dont know how come that My cell number of vodafone showed my house number.
Kindly help me as I think...
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A
Ananthakrishnan vr
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No broadband connection

Due to non availability of equipments still no broadband at karavalur, kollam district, kerala, authorities are not taking sufficient methods to solve the problem....
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M
mocherla vijay rao
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Delivery

Sir,
Delivery of monthly Telephone bills is being in-ordinately delayed over 3 weeks.
In my case, the bill date is 8th of each month, but the same is delivered to me on 20th or 21st of the month, and I am required to clear the bill by 26th of the same month. This has been going on for the past several months.
Earlier, the bill was delivered within one week of the bill date.
Kindly, look into this BILL DELIVERY...
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E
EXE.ENGN.NATIONAL HIGHWAY DN.BCB VARSOA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CROSS CONNECTION IN PH.NO.27579535

OUR PHONE NO.27579535 AS GETTING CROSS CONNECTION TO SALETAX OFFICE NO[protected]. COMPLANT IN LODGED BY THIOS OFFICE VIDE DOCKET NO.9619 DATE.19/06/2008 KINDLY VERIFY THE RECTIFY THE SAME AVOID FURTHER FINANCIAL COMPLICATIONAS.

THANKING YOU....
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V
Vibhor Malik
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No broadband connection allocated to me till now

I had applied for BSNL Broadband connection in gurgaon on 30th March 08 & provided all my documents to BSNL executive who came to my house. I waited whole April month for anyone from BSNL office to come and install the required setup for Broadband i.e Land Line connection and Broadband setup but unfortuneltey nobody responded. Then one day I rang up the BSNL office and requested to make the setup, I also went to office but they told...
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K
karthik77
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LandLine Not Working.

I am paying my bills through icici bank automatically. For the last two
months My phone is dead & is disconnected because of non payment.
I tried to reach the following number [protected] no one is picking up the
phone.
I have not used the phone for the last two months still I am getting the
phone bills.

Kindly do the needfull. I tried to send email to bangalore email contact; br...
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L
lakhbir singh chahal
from Solan, Himachal Pradesh
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NOT REFUND SECURITY AGAINST OUT CONNECTION

Dear sir/madam REMINDER
i disconnected bsnl oyt connection no[protected] Last bill was pais, there is no any due pending and hand set deposit at sdo office phagwara on dated 28/04/2008, since so far yet i have not receivef reund cheque, Kindly your attention is requested pl
Thanks with regard
Lakhbir singh
B-15 THAPAR COLONY
PHAGWARA
144401
CELLNI O...
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A
Arindam Mallick
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on the Lifetime SIM+Handset offer.

A telephone booth is there in our locality named ‘NIVARANI TELECOM’ addressed 16, Dr.G.C. Goswami Street, Serampore, Hooghly, Pin – 712201, (Near Mitali Samsad Club and Serampore Railway Station, Platform no 1&2).

Three or four months before the shopkeeper named ‘Bappa’ announced a fabulous offer, that BSNL will issue a lifetime connection along with a black & white hand set for...
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D
Dr mohan kumar mili
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Poor network service

Sir, bsnl is providing very very poor service in assam. There is hardly remain mobile network at BOGINADI area lakhimpur district, assam. BSNL has set up a tower there but it is using for only national highway coverage and not for the vast population of the BOGINADI area. BSNL has simply harrasing the ppls of the area. Network strenght hardly remain 'single'. To cover the vast BOGINADI area atleast two towers are needed which...
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R
Ranjan Roy
from Chennai, Tamil Nadu
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Frequent breakdown of landline & broadband connection.

I have a landline connection[protected] at A5/24A, sector-71,
Noida.The landline as well as the broadband connections were activated in Apr 08.Broadband has frequent failures as error 678 is displayed and the telephone also stops working. I wanted to lodge complaint on[protected] but there is no response.Even the no[protected] of sec-58 exchange remains busy all the time and if at all the bell rings it is unattended.Off late...
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M
Madhusudhana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting of the landline connection

I had submitted a form to tranfer my landline connection from jayanagar to kumaraswamy layout. Its already a month now. I still didnt get the phone connection transfered but i got a bill of about Rs500/- to be paid.

We went to the Jayanagar 5th block branch to get the information. They said the request has be sent to the Kumaraswamy layout branch. After meeeting the Kumaraswamy layout branch officials,
we were told...
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R
RAJESH KUMAR SINGH
from Rawatbhata, Rajasthan
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BASIC PHONE DEAD, DATAONE DEAD

MY BASIC PHONE NO. 2407413 OF BSNL INSTALLED AT HAL TOWNSHIP GT ROAD KANPUR IS FREQUENTLY DEAD AND COMPLAINT ATTENDING IS VERY POOR.

PLEASE LOOK IN TO THE POOR

RKS...
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G
Gireesh. P
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unusual hike in data transfer

Sir,
As per the unbilled usage of data transfer shown in BSNL broad band Account managment website usage table 32nd entry recorded that I had transferred 808592 KB data. I have not used or downloaded such a huge amount of data transfer within this specified time. I would request you to help me to solve the unexpected hike in data transfer and to get a relief from my miserables as soon as possible.
Thanking You,
Gireesh.P...
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A
Abdulkadir maniar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

large sum of amount included in monthly bill of landline phone

Respected sir

Myself Abdulkadir A.Maniar from Valsad, Gujarat, having land line no :[protected].

we got the land line bill for the month of may-2008 in which there was amount of around 1100Rs is included as an Debit one. by equiring our local exchange they did informed that it was due to the maximum usage of internet.

But our usage is maximum 2 to 3 hrs and by taking the...
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S
Sandeep Shivprasad Kala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service and Management

This is Sandeep Shivprasad Kala S/O of Mr. Shivprasad Mansaram Kala telephone no. 2705886 Add: 402, Sant Pahuram Apt, Nr Bewas Chowk, Ulhasnagar-421001. last month I received BSNL broadband connection from BSNL Broadband Office, Telephone Exchange, Gaol Maidan, Ulhasnagar that is after 8 month of submmiting my application form for the broadband connection whereas BSNL claim to provide the services within three month

Issue:...
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D
DEEPANJALI JADAM
from Noida, Uttar Pradesh
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PROBLEM WHILE MAKING AN ACCOUNT IN E-MAIL BSNL

SIR,
I AM TRYING TO MAKE AN ACCOUNT IN BSNL PORTAL SO THAT I CAN RECIEVE MY PHONE BILL ONLINE AND CAN CHECK MY WHOLE CALL DETAILS, BUT THE PASSWORD WHICH I AM ENTERING WHILE MAKING THE ACCOUNT IS NOT BEING ACCEPTED TILL NOW.
SIR I REALLY NEED AN E-MAIL ACCOUNT IN BSNL PORTAL AS SOON AS POSSIBLE..SIR PLEASE DO THE NEEDFUL, I WANT IT ANY HOW...IN FACT I WANT AN ACCOUNT TODAY...I REALLY WANT TO KNOW WHY THEY ARE NOT ACCEPTING...
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J
jitendra bhatt
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra amount billed charges

sir,
i have got a bsnl broadband home500 plan in kashipur uttarakhand and according to that plan i can download 1500 mb in a month for free and between 0200 to 0800 hrs I can downlod unlimited . But sir, this month bsnl has charged me about 450 rs. extra for downloading over the limit. But sir in the online records of bsnl i have only downloaded 1300 mb i.e under my limit. I also filed a written complaint to rectify my bill...
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R
Ramanathan K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting Bills even after surrendering

Hi,

I have surrendered my landline (Phone No :[protected] as well as broadband on 26th April 2008.In spite of that, I have received a bill for the month of May 2008. Please revert.

Thanks,
Ramanathan.K...
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