Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Landline — BSNL landline is dead for last 5 months!

dear sir/medam

i m working in infinium india ltd. ahmedabad,
my phone no. is 26928639
it is dead since 2week.
so pls sir try to solve problem.
my mob no. is [protected].
i have already registered my complin on computerised complain.
yet it did no get ok
so pls do as soon as possible.
regards
chirag patel
infinium india ltd., ahmedabad

My phone is dead since last 5 days. My phone NO. is[protected] Hyderabad

my phone number is[protected] &[protected] has dead last 2-3 months.I have complaint so many times but i haven't get any response from you.This number is important for all other people because its a nursing home number.So I request you to repair the line as soon as possible.

Sir,
I am at uluberia, Howrah-711316, I want a new connection with broadband.I had gone at ulberia office 5 times, they unable to give me that cnnection

our company has dataone connection in 22810461 phone number

dataone speed always goes ups & down

we really face serious problem.

Even we have made complain though phone & internet but nothing done from their end.

Please do your needful at your soonest.

My phone no. 24021630. The set has become faulty and inspite of repeated complaints the same is not rectified. Where should I go.
Please advice.

Who is In-Charge of my telephone exchange. I shall be grateful to have his name and contact number so that I can get in touch in case of problem with my phone

i had same kind of problem with my b.b[protected]of calcutta telephone and their reply is pathetic

regards

s k basu

my phone line is dead since 15 days.I already complain two time in BSNL office but till my phone is dead. I hope you will soon work in my complain.

My case Mark No TBH/LP/SOI/08-09/1150 dates 16.09.2008 for applied for Shifting of telephone for tel. no. 22436400. You are r4equested to Plz tell me the status of my application.
Thanking you
Mahesh Chandra Mantri

I want to know the rates of tariff of ISD calls from BSNL Fixed Landline telephone connection of Behala Telephone Exchange, Kolkata. The same is not mentioned in the Tariff Rates of B-phone in the website of The Calcutta Telephones.

dear sir/medam

i m residency of dharwad. karnatak state,
my phone no. is 2790226
it is dead since 3months.
so pls sir try to solve problem.
my mob no. is [protected].
i have already registered my complin on computerised complain.
yet it did no get ok
so pls do as soon as possible.
regards
M.A.CHOUDHARI.Dharwad Karnatak

dear sir/medam

i m residency of dharwad. karnatak state,
my phone no. is[protected]
it is dead since 3months.
so pls sir try to solve problem.
my mob no. is [protected].
i have already registered my complin on computerised complain.
yet it did no get ok
so pls do as soon as possible.
regards
M.A.CHOUDHARI.Dharwad Karnatak

dear sir,
maine bsnl landline ka new connection broadband ke liye liya tha but jab mera connection lag gaya to mujhse kaha gaya ki abhi modem nahi hai broadband lagne mai 2 month lagege tab se mai bsnl office ke chakar hi kat raha ho.

my mobile no is [protected].

RE:MY TELEPHONE NO.[protected] I HAVE ASKED THE A.O.T.R. CITY AND COSTOMER SERVICE IN MY LETTER ABOUT ONE MONTH AGO TO CHANGE FROM MONTHLY RENT PLAN RS.180/- PER MONTH TO YOUR NEW PLAN FOR 2 YEARS ONE TIME PAYMENT TO CONTINUE THIS PHONE.BUT NO RESPONCE AS YET AND I HAVE AGAIN CHARGED RS.180. FOR THIS CURRENT MONTH. KINDLY LOOK IN TO THE MATTER FAILING TO SURRENDER THIS OLD PHONE.

WHEN SOMEONE GIVE A CALL TO OUR LAND PHONE HE/SHE GET A SOUND OF RINGING BUT WE DONOT HEARD AND SOUND FROM OUR RECEIVER. WHEN WE TRY TO CALL ON A MOBILE OF SOMEONE WE HEARD ONLY BIP SOUND NOT RINGING SOUND BUT IN CASE OF LAND PHONE IT IS OK. OUR TEL.NO. IS 24833362. PLEASE KINDLY TAKE CARE OF IT AS SOON AS POSSIBLE.

I have bought Modem from BSNL. I have faced lot of problem to my Modem. When I power on my modem, It takes too much time to steady the lights of modem.
So, What Can I Do, Please advice.
My Ph. no 24186273

With Regards,
Manash

My phone line is dead since 15 days.I already complain two time in BSNL office but till my phone is dead. I hope you will soon work in my complain.My telephone #22357419.

pallab — noisy voice

daer sir,
At the time of talking some noisy voice occer.This is for your information and nassery action..My telephone no. is 25434752.

Dear sir,
I want to disconnect my mobile radio service connection.I have alredy complained for this.

rerards,
ashutosh mazumder
mobile no.[protected]

Dear sir,

I the subscriber of bsnl land line having No.[protected] not getting telephone bill from the month of Dec.08' . we are facing very much trouble .
kindly take necessary action at your earliest.

Regards,

Dwijendra nath Kanrar

Dear Sir,



Myself Ananda Chandra Samal residing in village-Kantipur, post office-Kantipur, distt- Jajpur, tehsil-Binjhar pur. Orissa, I am an existing consumer of BSNL landline connection since 10yrs, having the no[protected], but my telephone not working from 30/09/2008. So that I have facing so many problems due to not working my phone and very unsatisfied against this departmental service. In this session, my Father was expired. I was not able to contact my relatives for information. I had many time complaints in telephone exchange but they are presented themselves in indecency manner.I had already visit (Anglo and Jajpur Town with Mr.H.K.Mohanty).Till date they have no respond and never came my premises and my area. Please take a needful action.



I wait for your positive response.



Thanks & Regards



Ananda Chandra samal



[protected]

I WAS COMPLAINING FOR MY BSNL (NEW ALIPORE BRANCH) LANDLINE FOR LAST 2 YEARS ABOUT THE JOINT BOX WHICH IS PLACED IN EVERY HOUSE OF OUR LOCALITY EXCEPT MINE. THE WIRE OF MY LANDLINE CONNECTION IS JOINT MANUALLY WITH HANDS WHICH CAUSES THE WIRE CUTS DOWN FROM WIND, RAIN ETC...THE MATTER IS THAT THE WORKERS WHO COMES TO WORK FOR ANY OTHER COMPLAINTS NEAR BY IF I OR MY MOTHER SAY ABOUT THE BOX ..THEY APPEAR WITH A VERY RUDE BEHAIVEOR AND ALSO USE SLANGS...
THEY TAKES MONEY FROM EVERYONE IF THEY COME TO WORK FOR ANY COMPLAINS..

I EXPECT THEY SHOULD BE PUNISHED AND MY WORK TO BE DONE NOW...

Telephone no. 22598211, is out of order since 20.02.2009, customer ID[protected]

my telephone no [protected] is dead since last 10days I already two times complaint to local exchange and over telephone.
I hope you will service my telephone as early as possaible.
thanking you,

My number is 24176221and my residence is at Lake Gardens, Kol- 45.My telephone is completely dead since two weeks. In spite of repeated complains the phone is not put back in order.
Will you kindly take up the matter at the earliest?

Thanking you

Anindita Chakraborty

My uncle, aging almost 77 plus, leaves alone at Bhowanipur. His greatest link to us all, as well for other important civic requirements essential for an old man, is through a telephone having No[protected]. Since more than two weeks this phone is giving a one way function depriving my uncle to hear what the other side is saying to him.
Three complaints have already been lodged with no result worth mentioning except a call against the first complaint when someone from the telephone department took notice of the exact nature of the complaint.
Today a fresh complaint is again lodged having Docket No. B 9076.
I am quite aware of the load BSNL so successfully carries inspite o[censored]mpteen infrastructural limitations and, hence, humbly request not to construe this as a complaint to any one wosoever deals with such matters. My only request is to do whatever you kindly can to help a man in his twilight years.
With regards,
Somenath Mukherjee

I am a customer of bsnl my no. is [protected] .I have deposited my last postpaid bill of Rs.1015 by cash dated 4th march '09 but unfortunately my outgoing is not working from 5th march '09 . I have complained several times in the customer care but there was no response from your side . My outgoing is not still now workink.

My phone is out of order. Please repair it as early as possible.

tTHE LANDLINE NO MY MOTHER[protected] IS LYING DEAD FOR MORE THAN 6 DAYS. COMPLAIN DOCKETED MORE 5 DAYS BACK. A EMAIL COMPLAIN ADDRSSED TO THEIR MAIL ID : [protected]@mailcal.bsnl.co.in MENTIONING SAME WAS ALSO LODGED FOR KIND ATTN TO BSNL - KOLKATA TELEPHONES PERSONNELS .

SINCE MY MOTHER AGED & HEALTH CONDITION NOT GOOD MY EARNEST TO CAL TELEPHONE PL DO SOMETHING IMMEDIATELY.

REGARDS,


DEB KUMAR KAR
MOD: [protected]

Dear All,

The nature of all the complaints and the responses received by each leads to one bottom line...

"Fate of poor customers are in the hands of the all mighty BSNL, and they refuse to be customer-friendly, come what may..."

When it comes to service, I have faced similar problems with my broadband connection, lodged complaints only to receive new phone numbers each time to correctly solve my problem, and the last one I received "24352200" is "out-of-order". And quite inevitably my problem remains unsolved...

Ironically when BSNL themselves have their exchange telephones "out-of-order", its useless for us to depend on them to resolve our problems. Its better to surrender your lines and opt for some other customer-friendly service provider, but beware of atleast one big name who carries almost similar attitude as of its elder brother when it comes to customer service.

regards...Sukanta Basu

hi...
My landline no is 25913594, in krishnapur, kol-101.It become noise after few day repeatedly. Somedays ago it was repaired after complaing 3times.Again it become noise.I lodge the complant 3 times by dialing 198.But no action taken by authority till now. please take kind attention if this.

This is my second letter following another complaint today under docket No. B331 against the mis-functioning phone[protected]. It is surprising that how the Telephone authorities overlooked my previous letter for so long in this webpage. It has crossed more than a month with a persinting one way conversation in the given number, and I have, almost, lost track of all the complaints that I had lodged with the Calcutta Telephone during this last month.
I repeat my problem in BOLD LETTERS as under for your doing the needful :

WHILE TALKING WITH SOMEONE OVER MY PHONE[protected] EITHER IN INCOMONG OR IN OUTGOING CALLS - I SELDOM HEAR WHAT THE OTHER PERSON FROM THE OPPOSITE SIDE OF THE LINE SAYS.

Somenath Mukherjee
(On behalf of Benoy Kumar Goswami, aged 77 years who lives alone)

Our phone number is[protected] &[protected] has dead from last months.We have complaint dated 21/02/2009 vide Complaint No.18503 & 18504 but we haven't get any response from you side.we again complaint today over telephone and your docket No.K2508, K2511 can we know how many time to take repair the line.

Regards
Apurba Chakraborty

I have my BSNL connection in bundle scheem and in that scheem I should have receive Rs 150 credit in my account, but in March I have not receive any. I have made several complaints against it but all are in vain.
Please help.

Saugata Chatterjee
[protected]

I hire a data one card from hiitake electroni pvt ltd on 21st of march and it activated on 29th of march, customer support suggest me its speed will be 144 kbps now when I am using it working with 8 kbps only and I logged a complain and complain no is 16915
I hope you can understand my problem.
Thank you
your faithfully
Syed QuaimRizvi

DEAR AUTHORITY,

THANK YOU FOR YOUR SERVICE.MY PHONE RESTORE NORMAL FUNCTIONING FROM YESTEDAY AFTERNOON.PLEASE DO NOT REPEAT IN FUTURE.

To

Customer care manager,
BSNL, Calcutta telephone,

Dear Sir,

This is to inform you that I made a miss call to my relatives no[protected] at 23:02:18 &[protected] at 22:59:49 but the call charge deducted Rs.9.60 two times.
Please justify the matter why these charges made without any call receive from other side.

regards.
monojit kar

To

Customer care manager,
BSNL, Calcutta telephone,

Dear Sir,

This is to inform you that I made a miss call to my relatives no[protected] at 23:02:18 &[protected] at 22:59:49 but the call charge deducted Rs.9.60 two times.
Please justify the matter why these charges made without any call receive from other side.

regards.
monojit kar

My Telephone No. is 24369502. I have been trying to ascertain the amount of my current bill for the month of March'09 since I have not yet received the same by post as yet. However, I could not get the same through 1502/1503. The instructions do not cover land lines. I did not get the Bill also via E-mail though I registered long back and had been getting the same till Jan'09.
Please do the needful.
Thanks.

TO
The BSNL ACCOUNTS OFFICER
KOLKATA.
Dear Sir,
I HAVE ONE BSNL LAND LINE CONNECTION, NO[protected]; DURING FEW MONTHS I AM FEELING LOT OF PROBLEM IN MY LAND LINE.
1. I HAVE PAID BILL ON DECEMBER, 2008, I HAVE GOT A MESSAGE IN MY MAIL FOE BILL PAYMENT AND ALSO CONFIRM BY CHECK CLEARATION FROM BANK AGAINST MY BILL. BUT BSNL OUT GOING LINE IS DISCONNECTING IN MY LAND LINE. AGAIN I HAVE COMPLAIN IN 1500, AFTER 24 HRS I HAVE GOT OUT GOING CALL, THIS IS THE
NEGLIGENCY DUTY OF BSNL OFFICE.
2. AGAIN I HAVE PAID BILL ON 26TH FEB 2009 RS-774/-. AHTER 2MONTH (21/04/09) MY TELEPHONE IS DEATH.I HAVE ENQUIRED IN ACCOUNTS OFFICER HE TOLD TO ME, YOU DO NOT PAY THE BILL ON FEB 2009, HOW, ALREADY I HAVE PAID BILL ON 26TH FEB 2009, THIS IS PROVE BY BANKING STATEMENT.IN THIS MOMENT THIS STATEMENT IS NOT AVAILABLE TO ME.IF I GO TO BANK THEYWILL GIVE THE STATEMENT. I AM HARRAESMENT FROM NEGLIGENCY DUTY OF BSNL ACCOUNTS OFFICER[protected], 0661/ 0638).
3. I HAVE GOT BILL ON 23/04/09 BY POST RS-635/- FOR FEBRUARY 2009 AND MARCH 2009, BUT I AM NOT GOT MESSAGE BY MAIL, IF I DO NOT PAY THE BILL OF DEC 2008 AND JAN 2009 I THINK TOAL BILL SHOULD BE RS-774/+RS-635/-=RS-1409/- BUT I HAVE GOT BILL ONLY-RS-635/- .
I WANT PROPER SOLUTION OF THIS LAND LINE.
THANKING YOU
REGARDS
SUSHANTA MAITI
[protected]

My telephone no. is 22874060. I am not received my telephone bill of last month. So generally my telephone is death. So kindly send my telephone bill and repair my telephone no.

Thanking you,

I had deposited Rs. 2041.00 towards my telephone bill for March 2009 (Bill Period Jan09-Feb09) to your Agent, Mr. Sanjoy Kr. Gope at HB Town, Sodepur (code no. BKP/2845/0070) vide his Bill Payment Receipt dated 21/03/2009, which has not been reflected in Telephone Bill of May, 2009 in the column "LAST PAYMENT DETAIL". Please confirm by e-mail address/by Post that my Telephone Number 25656842 is not being disconnected because I had paid the bill before due date (24/3/09) to your authorised agent mentioned above. An early reply is awaited. Thanks

BSNL Landline — phone dead since last 5 months despite regular payment and sending shamelessly bill for period of no service provided

land line phone no[protected] not workin and dead since last 5 months . no hearing of complaint even written complaint failed...bsnl has no shame in sending bills for the said period..and we are paying them under protest with a hope they will restoreour services...i/net service is also terminated onthe same no

dear sir,
I have been facing tremendous problem with my broadband connection from the day one.My telephone [protected] is also malfunctioning since last six to seven months.After several dockets my broadband connection is restored for a short tenure but again problem with the connection.Moreover for my telephone, if an incoming or outgoing call is made, while the broadband is on, the modem is hanged for several minutes.
I was assured by your office that my broadband and telephone connection is restored but the problem arises from the very next day.
I am really befuddled.
Please look into the matter to restore my broadband as well as telephone line in no time.

Regards


Pallab Banerjee

Dear Sir/Madam,


I like to draw your kind attention that the payments against my two telephone landline bills for 26680560 and 26687239 have been made twice (1) by Bill junction payment from my ICICI Savings bank account[protected] The amount for above two bills were once again deducted from my ICICI savings bank account[protected]by Autodebit fecilities to BSNL- CALCUTTA TELEPNONES.

So payment have been made twice to CALCUTTA TELEPHONES against bills for 26680560 and 26687239.

My request please revert my additional to my ICICI BANK SAVINGS account & reply per return.


With Best Regards,


Deb Kumar Kar

14/2, Naskarpara Lane,

Block - D, 2ND Floor, Howrah-711103,
WB, INDIA

EMAIL: [protected]@gmail.com, debkumar.[protected]@dasturco.in

MOBILE NO: [protected]/ [protected]

I want to know the new land line no against he old no:[protected]. I am not getting any help from customer care or telephone exchange.Kindly look into the matter as it is very important.

Earlier complaint No. U2692 dated 23.5.2009 lodged in Taratolla Telephone Exchange in connection with the telephone no 2401 2399 has not yet been attended till date. The original complain was about severe disturbance in the telephone line which makes it impossible to hear the voices of either side and some times the inward calls are not available.

Dear Sir

Our telephone connection is out of order from yesterday evening . Its a very urgent request to connect becoz this is a commercial connection.
Pls treat the matter as very urgently...

Thanks & regards
Next Jessore Rd.
[protected]

Dear Sir,
While doing an important job, my broadband connection as well as telephone line is snagged by your service men inadvertantly.

Please try to restore it immediately.

With regards.


Pallab Banerjee

I haven't received my telephone bill for the landline no : [protected].Please provide me the customer id so that I can pay my bill online.

My landline No. is 24816877. Last three weeks the line has been lying dead and whenever I complained I was simply advised that "thre is underground fault and it is under rpairing". My last complained docket No.is C5812 dt 27/07/2009. When I visited concern officer I was given the same reply yesterday around 3 pm. Around 4-30 PM I saw one lineman was working on the telephone joint box just in front of my flat. I got down and asked him to check my line. He told me that your line has no fault and he showed me some open cables hanging in the telephon post down my flat. I saw wires of two cables are joined due to wind and when he detached the joint my telephone started working. He explained that in our area concerned lineman never paid a visit and whenevr any complain lodged he simply advised his hireups that it was underground fault. Such happened twice in my case. The matter was brught to the notice of concerned officer Mr. Pandey (at Ranikuthi BSNL Office) yesterday and I had requested him to take appropriate action against the line man in our area. What happend, from today morning my telephone started warning me "You are in default and your line has been temporarily disconnected". I have not committed any default and I have paid all my bills timely which could be viewed in internet. My two Bills of Internet and landline were paid on the 27.07.09 when I lodged my complaint personally.

Under this circumstances I would rather request BSNL to ask us to surrender our line and ask us why are we paying loyality to our Public Sector Company instead of going to companies under Private Sector.

my phone line is dead since 9 days.I already complain two time in BSNL office but till my phone is dead. I hope you will soon work in my complain.

my phone line is dead since 15 days.I already complain two time in BSNL office but till my phone is dead. I hope you will soon work in my complain.my phone no.[protected]

Dear
sir/madam

I would like to draw your kind attention that the payments against my telephone landline bill for 25883546 has been made twice (1) by Bill junction payment from my ICICI Savings bank accoun(TPSL Transaction ID : 4479326 )on 26 th august (2) The amount for above bill was once again deducted from my ICICI savings bank account[protected] by Autodebit fecilities to BSNL- CALCUTTA TELEPNONES(.Bill/[protected]/bsnl-kolkata/[protected]on 25 th of august

So payment have been made twice to CALCUTTA TELEPHONES against bill of 25883546.

My request please revert my additional to my ICICI BANK SAVINGS account & reply per return.


With Best Regards,
Sandip Bhattacharjee
[protected]

my tel no.[protected] i am applying broad band connections and get modem from your department on 23.07.09 but till date no body came at my home for instalations of modem and not get my user i d and password so how will i get my id & password and install modem

my telephone no.is[protected], i want to know the amount of my current bill for the month of september 2009, and also the useage charge of my broad band connection for the month of september 2009.

My residence telephone no is 24169365.For the last 3 months my telephone is lying dead!!

a)When it first got dead I complain and the same was rectified within 15 days.
b)Again it got dead and it took 1 and half months to rectify.
c)Now when it finally got rectified an auto messege is displaying "we have to pay rs 70".

where will I pay and why will I pay?????

Its a festive season in Kolkata and your so called ad "connecting people" is not supporting.

Urge you to look into and restore the line on an urgent basis.

Thanks,
Sandeep Banerjee
Reach me at:[protected]

I am also feeling cheated by the callous attitude of BSNL, kolkata authorites regarding complaints
duly docketed vide no.I-6781 dt.03.10.09.My complain is remaining unattended as a result i am unable to use my landline[protected].

I have nt received my telephone bill .

Customer ID : [protected]
Sir.
My telephone number is 25135686. On receiving my Sept'09 telephone bill, I noted with my utter surprise that an amount of Rs.107.45 has been charged as the late fine. The due date of Aug'09 bill was 1.9.09 but I deposited the bill on 5th October'09. As such, a sum of Rs.20.52 should have been charged (as I learnt from Aug'09 bill). I also failed to understand as to how the system showed the Aug'09 as "unpaid" even after making the payment.
I hope you will correct your record and send me a fresh bill so that I can make payment of September'09 bill. I also request your kind attention to this matter and inform me accordingly.
Thanking you

Dear Sir,
I have paid my telephone bill for Rs.408.00 dated 09/08/09 by cheque drawn on Allahabad Bank, Garia branch vide no 483733 dated 27/10/09 pn 28/10/09 to your authorised collection centre.
Now I cann't do my outgoing calls.
Please do the needful at the earliest for this problem.

Regards.

pallab kumar banerjee
Phone no.24305316

BSNL — LANDLINE NOT WORKING SINCE 5 MONTHS

My telephone landline No.27757906 is not working since last five months. I have no dues. The complaint number recently they gave is [protected]. Kindly rectify at the earliest.

Dear sir,
I have submitted an application for changing my land line receiver set on 18/11/09 at Behala Exchange and later recorded the claim at New Alipore telephone office on 19.1.09. The set becomes unserviceble during rainy season and at present ring is not audible, sometimes few dialing rids do not work at all. 4-5 years back I repeteadly complained but I was asked to procure personal set. I was using my personal set till 18/1/09. Now I request either a good receiver with caller ID facility should be supplied to me or take back the old set and monthly rent should be deducted in the monthly bill.

S.K.Ghosh dated.22/11/09
Telephone No: 24009793

I am from kolkata i am new user but there is no 230 Rs gprs voucher and when i am doing easy recharge then shon not success. Whats the solution

I cannot log on to my mail account

For the past 2 days my LANDLINE DIAL TONE is not ringing in its original tone i.e., a noisy & disturbing sound.Due to this my internet connection is also not working properly.it starts blinking(i.e., the yellow light:the link portion) every 5 minutes & sometimes there is no connection only.LANDLINE No.:[protected]

I HOPE YOU WILL TAKE NECESSARY STEPS AS SOON AS POSSIBLE.

sir/madam,

This is to inform you that for the past few months we are not geting our landline bill at our residential address. But previously we used to get it.So, most of the time we are collecting the duplicate bills from your office and then we are paying the bill amount. Some times the late fee is being charged by you also.

I also requested to get the bill through email and i got the bills of first two months bill through email (i.e, bills after requesting for email bill).

Please look into this matter.

Thanks & Regards,
Amritava Basu, dated 20.04.10.
TELEPHONE NO>24321889

To
The Sr. AOTR/GEN
Kolkata Telephones (BSNL)
8 here Street
Kolkata-700 001

Dear Sir, Sub: Application for refund of security deposit under telephone no.[protected]
which has submitted on 21.04.2010 vide receipts no. 75225 in the name
Usha Sharma.

This is for kind information that, I have submitted surrender form for my above land line and it is very pathetic that yet I did not received any refund as my security deposit amount but yet your department has been sending me monthly bill and that I received on 20.05.2010

You are therefore requested to follow up the matter and arrange my refund of security amount under above related land line phone.

Kindly acknowledge it.

Thanking you,

Yours faithfully,

USHA SHARMA

My phone number is 25428846. I have a broadband connection from 7/09/2009 till today. From yesterday my modem is not working properly, in every 5 or 10 minutes link led is blinking and the connection stopped. To connect again I have to need to type the password in many number of times. please help me.
Nilima choudhury
25428846
barasat
nabapally

Dear Sir,

Please ignore the earlier mail

my telephone no[protected] is dead since last 07days.

I hope you will service my telephone as early as possible.

thanking you,

Jawahar Lal Kamboj

8, Commercial Road, Kolkata-700022

OUR PHONE NO. IS[protected], OWNER IS AMAL LAL DUTTA, ADRESS- 56/2, SODEPUR 1ST LANE, KOL-700082, BEHALA

FOR PAST 14 DAYS, INCOMING CALLS CAN NOT BEEN RECEIVED. WE HAVE MADE MANY COMPLAINS, BUT NO RESULT.

BSNL — response to consumer queries

It appers that BSNL, a previous Government Dept is sure to face the fate of dinosauers, that is extinction.The Company is not accustomed to treat the consumer with respect and has not come out of the mind set of the government. They are habituated with ordinery citizens queing up for services doled out by a government with scarse resources. Rampant corruption prevails at all levels-its lower level personnel do the most routine service only for some bakshish in return. I had th eexperience of paying bakshish too return an instrument after surrender of land line.

The management of BSNL should introspect whether they can do any thing equal or better than what the private telcos are already doing.They have gone down in the rankings and survive on governmental and PSU customes. Infact for a country like India and its common people a government telecom company is very much essential. But BSNL with its culture and attitude is not the agency for the same.Its personnel were goverment employees.who have no respect for the consumer. Its web sites and response mechanisms are the most ordinery,in fact they are unresponsive.Better dismantle the entire out fit and create some thing new would be the solution.

Rahabar Ali Shah
Most respectfully I beg state that my bsnl no [protected] is not supported out going call .so if kindly supported my said number for out going call. I shall ever remain grate ful
to you.

MY ADDRESS IS 99A THAKURPUKUR ROAD.KOLKATA- 700063.NEAR CHECK POST BURIAL GROUND.
WE HAVE RECEIVED WORK ORDER FOR NEW CONNECTION OF BSNL LAND LINE DATED 28/03/2012
ORDER NO.[protected] BUT TILL DATE 08.06.12 WE HAVE NOT RECEIVE ANY CONNECTION FROM BSNL.

MY MOBILE NUMBER IS [protected]-PREPAID. FOR THE LAST THREE DAYS EVERY DAY MY NUMBER BALANCE IS DEBITED BY RS 5 MENTIONING IT HAS BEEN CHARGED FOR VALUE ADDED SERVICES WHERE I HAVE APPLIED FOR NOTHING AND SURPRISINGLY I DO NOT KNOW EVEN WHAT I AM GETTING. I AM TRYING TO COMPLAINT IT TO CUSTOMER CARE EXECUTIVE BUT NO ONE IS PICKING UP THE CALL. KINDLY STOP THIS.

BSNL Broadband Complaints - Frequent disconnection in broadband connection
Review all BSNL Broadband complaints
BSNL Broadband
Posted:[protected] by A.Sundaresan [send email]
Frequent disconnection in broadband connection
I have made innumerable complaints regarding the poor performance of BSNL broadband connection on my phone no[protected], the DSL light frequently disappears and the broadband connection stops, many a times staff have turned up but have not solved the problem, they say that wiring is to be changed but take no action. Further it is surprising that the dialup connection works fine, I have compliant so many times regarding this issue.but no one take care of this issue.
Pl take the complain seriously and take appropriate action on priority

I am also having the same problem of frequent disconnection of broadband. I also lodged comlaints. BSNL technicians say that the problem is with wiring. But, as and when the disconnection occurs, I am rebooting the ADSL Modem and I am getting the connection immediately. If the problem is with wring, how can I establish the connection every time I reboot the modem? In my opinion, the problem may be with modem or setting. Alternatively, BSNL may be designating the catogory "connection on demand". If any one has found a solution, please publish in this column to help others to set up the modem properly.

bsnl Broad bend. — frequent disconnection & now failure.

We have been using the internet connection for the past few months.It is taking much time to connect even if connects immediately after sometime it is disconnecting. From the day one we are having the problem of disconnection of the network immediately after working for sometime.Also this connection Ihave taken at my residence for use of my family.Every time due to failure after some time all are geting depressed.Kindly give us tip to rectify our selves and contect nos & person for the guidence.At present connection is not working.
17, Anshubunglows, Vasana road. Ph No. 2252036.

Bsnl Broadband Connection — Regarding disconnection of BSNL BroadBand Connection

I want to disconnect the bsnl broad band connection and out-going calls for the following billing address:

TelePhone:[protected].

P Pushpanand.
H-NO-40-42.
vasanth vihar
moulali
secunderabad 500040.

hi mail me your email id i have the solution for that no need to talk to bsnl guys .u can change the settings and make it work my id is [protected]@gmail.com

sir

there r some mejor tecnical problam in my bsnl broadband services...i have rittened more then 50 time complaided at ur department frm taragar, jodhpur bsnl office bt no actin fr my complain ...?

knw plzzz action on my complain & request ...?

[protected]

even i also have same problem .. after manual complaint the officers not at all responding in bsnl office at ILKAL Tq Hungund, Dist Bagalkot. my no is [protected]

even me is facing the same problem of frequent disconection

I am also facing the same problem. but no one is able to resolve it.

BSNL Broadband — Frequent disconnection of broadband connection

I have bsnl broadband connection it is always disconnecting pls solve the problem...
It is happening from 1 week..

I P.S.Kumthekar user of broad band services. Sir It is totally failure in Govt. colony here in Gopalpuri. We are fed up of your services. You just give large adds on road, but it is not working. You should have a proper system in this regard.
Costomers are totally fedup. We have to make up our mind to shift to reliance or other private providers. You just go on with your great banners.

I am also having the same problem of frequent disconnection of broadband last two months, I also lodged comlaintsin BSNL But, as and when the disconnection occurs, I am rebooting the ADSL Modem and I am getting the connection immediately. I have made innumerable complaints regarding the poor performance of BSNL broadband connection on my phone no [protected] (KARNATAKA, UDUPI, KUNDAPURA, NADA, GUDDEANGADY EXCHANGE) the ADSL light frequently disappears and the broadband connection stops, many a times staff have turned up but have not solved the problem,
Pl take the complain seriously and take appropriate action on priority

Regarding Phone no[protected]

Dear Sir/Madam,
I am Jayesh Prakash Joshi having above telephone number in the name of Prakash Waman Joshi who is my father.
I am using BSNL landline telephone from so many years.
Since some months I am facing problems in instrument. I have already communicated to BSNL people regarding replacement of Telephone Instrument. They are only telling that you are in que and soon your telephone will be replaced. But it is not happened yet.
Due to old instrument we are facing so much problems. We cannot communicate properly with this instrument.
So I am requesting you to please change our instrment as early as possible.

Thanks & regards,
Jayesh P Joshi
Nashik.

Regarding Phone no[protected]

Dear Sir/Madam,
I am Jayesh Prakash Joshi having above telephone number in the name of Prakash Waman Joshi who is my father.
I am using BSNL landline telephone from so many years.
Since some months I am facing problems in instrument. I have already communicated to BSNL people regarding replacement of Telephone Instrument. They are only telling that you are in que and soon your telephone will be replaced. But it is not happened yet.
Due to old instrument we are facing so much problems. We cannot communicate properly with this instrument.
So I am requesting you to please change our instrment as early as possible.

Thanks & regards,
Jayesh P Joshi
Nashik.

sir/madam
i am ashiq, i have a bsnl wirelless connection in the number of [protected] but now i need a landline for broadband. i request to the extange in kanjiramkulam (trivandrum) before two mouths they didn"t take anything
so please take anythiny to this request
your"s faithfully
ashiqshahulhameed

PADMAKUMAR.P, SREEPADMAM, KOTTIYODU, ATTINGAL.P.O., TRIVANDRUM DIST.PIN 695101

MY TEL NO.[protected].

THE ABOVE TELEPHONE IS NOT WORKING SINCE 19/08/2009.SEVERAL COMPLAINTS ARE MADE AT ATTINGAL TEECOM OFFICE.BUT NO USE.PLEASE TRY TO TAKE NECESSARY ACTION TO REPAIR THE SAME OR DISCONNECT THE PHONE AFTER GIVING ME THE ADVANCE PAYMENT AND THE ADVANCE RENT PAID BY ME.

Sir,
I have telephone connection-[protected].I applied for Broad Band 0n onam season at Mela attracting a lot of benefits.But not give any thing till this time.Got connection on 8-9-1009.Without asking me -they included me in rental scheme and take money for instillation and fixed deposit for Modam.I give an application at Kallambalam office on[protected] that please avoide me from the instllation charge and fixed deposit and include me in purchase type but yet now ie 0n[protected] they told that your application not accepted ie the last day of remittance.
They will not give the following offers
1.One month rent free
2.Caller ID phone
3.Excemption from installation charge.
4.Rent of Modam-by changing it into purchase type.
Please hear this too
My Phone not working for the last one month.We can dail from this but the others can’t hear what I am talking.
I complaint many times they they not did anything for this.
They will cut the complaint without asking us.
On[protected] I went pallickal and told that we have no use with the phone because it is not working.At that time the JTO told me thar if you have no use you go and give one request at Kallambalam for disconnecting your telephone.So I went and give request at white paper.
While enquiring from Kallambalam to Pallickal they told that we shifted the connection from top to bottam.It is not correct.They give connection in the ground floor.
Please give necessary directions to solve this.
Sankaran Nair([protected])
Madavoor puthen veedu
Madavoor-Pallickal.P.O.
[protected]@gmail.com
M.[protected]
I went to TVM CG on[protected] and give complaint but they stant for not consumer grievence (CG) but for Depatmental grievence(DG)

Sir,
I have telephone connection-[protected].I applied for Broad Band 0n onam season at Mela attracting a lot of benefits.But not give any thing till this time.Got connection on 8-9-1009.Without asking me -they included me in rental scheme and take money for instillation and fixed deposit for Modam.I give an application at Kallambalam office on[protected] that please avoide me from the instllation charge and fixed deposit and include me in purchase type but yet now ie 0n[protected] they told that your application not accepted ie the last day of remittance.
They will not give the following offers
1.One month rent free
2.Caller ID phone
3.Excemption from installation charge.
4.Rent of Modam-by changing it into purchase type.
Please hear this too
My Phone not working for the last one month.We can dail from this but the others can’t hear what I am talking.
I complaint many times they they not did anything for this.
They will cut the complaint without asking us.
On[protected] I went pallickal and told that we have no use with the phone because it is not working.At that time the JTO told me thar if you have no use you go and give one request at Kallambalam for disconnecting your telephone.So I went and give request at white paper.
While enquiring from Kallambalam to Pallickal they told that we shifted the connection from top to bottam.It is not correct.They give connection in the ground floor.
Please give necessary directions to solve this.
Sankaran Nair([protected])
Madavoor puthen veedu
Madavoor-Pallickal.P.O.
[protected]@gmail.com
M.[protected]
I went to TVM CG on[protected] and give complaint but they stant for not consumer grievence (CG) but for Depatmental grievence(DG).They did'nt take any action till this time.
When I came there "they told that they will solve all problem and told to remit the amount Rs.3347/-
After remitting the changed their attitude.
I never remit telephone bill with fine.This is the first time that I am remitted with fine.
I remit the amount for one year with their offer.So I am forced to continue as a BSNL customer - one more year.
If the resposible persons not consiider this kinds of matters -no doubt this BSNL company very near future came as of like KSRTC and the like.
If continue like this all the complaint persons will unite together and forced to form against an ABC ie ANTI BSNL CAMPAIN and please remember it willhelpful for private sectors.

Name : Leela Kumari
Telehone No.[protected]
Place Attukal, Trivandrum

The above telephone Number has not been working since[protected] Please take necessary action to repair it

regards

Leela Kumari

respected sir,

I'm land phone and broadband costumer[750/unlimited plan]

sir, 2 week had my broadband connection downloading totally complained[error]

my computer and browsers have not problem,

please rectify my complaint sir.

my land line connection no:[protected]
name: sivanandan
place: poovachl [near alamukku]


your's faithfully

sivanandan

I am a consumer of BSNL coming under Kavalayoor exchange.My Consumer number is 343519and my telephone is[protected].
The fault of my telephone had informed the exchange authorities by my family members. But there is no use.
Therefore so many complaints were registered before the various offices of BSNL.All efforts become failure.On Septembeer 19th 2010.I registered the complaints as docket number T 716, but there also no use.My BSNL telephone is still out of order

my telephone no 2416722 is going out of order for nearly ten days in every month. Now this is out of order from 20/09/2010.when they will make it alright?.

bsnl attingal officers are doing their work without responsibility, i gave an aplication to add wireless internet on my telephone on month of august 2011 not yet they will come to install the program, everyday we call in office, that time they will tell we will call after some times, or we will come afternoon this is always their answer, i think they are not know to install the programs on computer, so they are refused to come, next step is in my mind that will affect their job, then only they will do their jobs, if they are not take enough action i will complaint to their bsnl head office

My Telephone Number is[protected], last two weeks not going any outgoing calls.

I am a regular user of “BSNL land phone” in kerala (trivandrumAttingal exchange) (Tel no:[protected].From the month of[protected] I regularly complained to BSNL Attingal about my telephone fault, rom to still there is no repair is done. Broad band internet is also not working. So I need your kind help.

Name : Radha Raveendran
Telehone No.[protected]
Place Near Technopark main gate. Kazhakuttom.

I am a BSNL broadband customer with phone number [protected] (Kazhakuttom) My internet connection is very poor from the past 6 months. I have been registered complaint against this several times.(more than 25 times).Still no proper maintenance done from the authority. still my internet cut several times in hour, that is recently complaint. Last several complaints are for no internet connection. Technicians are coming and telling like lines are not working properly. please do the necessary action.

How to check the Unbilled Call usage for the phone

I want Details usge of my bsnl landline connection from taking connection up to this month please send details

My Land line number is[protected]. and[protected]

please tell me how to check my landline bill of current month's as well as previous monhs one...

thanking you

Dear Sir,
i want[protected] at 9:00 to 10:30 am receving call number please send my email address
My land line phone number is :[protected]
my city is : Dharmavaram, Anantapur (district) 515671.

Thanking You Sir

how can i check my land line bill of previous month...

How to check the Unbilled Call usage for the phone

How to check the Unbilled Call usage for the phone

please tell me how to check my landline bill of current month's as well as previous monhs one...

thanking you

Dear Sir,
My Land line number is[protected], how can i check my land line bill of previous month...

Dear Sir,
My Land line number is[protected], I can check the braodband usge for bsnl. But How to check the Unbilled Call usage for the phone?

how can i check my landline bill online..

bsnl landline bill details june,

how can i check my landline bill online

I want Details usge of my bsnl landline connection from taking connection up to this month please send details
my land line no. is[protected]

how i can check my usage of calls made and use of broadband.my no. is [protected]

how i can check my usage of calls made

how i can check my landline usage calls both current month and the previous month.

how to check the usage of BSNL land line calls for billed and unbilled my land line calls.

Dear Sir, how to check the unbilled call usages for the phone, my no is [protected](Broad Band Plan)

Pl let me know that how much free calls are left or how many calls i have already made. What is the sources to know

Pl let me know that how much free calls are left or how many calls i have already made. What is the sources to know...?

If cell phones can indicate usage of phones instantaneously by indicating the charges for the calls made and the total billing so far, is it not possible to find out same way thru a portal, the usage of landlines and the total bill ( of the current month) on a daily basis ( if one wants to) by a BSNL landline user? It will go along way in helping a customer to monitor the usage of his phone.

Pl let me know that how much free calls are left or how many calls i have already made. What is the sources to know

I can check usage of my broad band connection (In website www.data.bsnl.in). But I am unable to check my landline usage. Kindly let me know how to check my landline call usage. Is there any website to check the same as for braod band usage? If there is any website kindly let me know.

regards

Arun Das

Pl let me know that how much free calls are left or how many calls i have already made. What is the sources to know

I can check my broadband usage thru www.data.bsnl.in. How do i check my landline calls usage.
Regards

U can check your call usage through meter reading... call to 1669.. in karnataka..

Hi
I can check the braodband usge for bsnl. But How to check the Unbilled Call usage for the phone?

how to check received calls history in landline as i missed one important call i need to check the number, please provide the details on this.

sir, please tell me, how to check the usage of land line phone details with dialed no for billed and un billed of my no,[protected]combo plan 500)

nil

But I am unable to check my landline usage. Kindly let me know how to check my landline call usage. any website kindly let me know.

regards

BSNL Prepaid — unsubscribe indiatimes

Dear sir
I receive messsage from indiatimes and my account balance is reduced by 1 Rs. at each message.
I kindly requested to you please unsubscribe indiatimes subscription.
thank you.

mobile no-- [protected]

I want to De activate India Times Subcription services on my BSNL prepaid mobile...

please stop this service, i do not need to want it...

my mobile no is... +[protected]
expecting and awaiting for your favourable reply,

Brjesh Pandya

Dear Sir,
The people who are working in BSNL mobile services (customer care people), they are not responding correctly. One of the major problem is that updation data process is very late in prepaid mobile service.I strictly against with this process.so, sir plz avoid this problem many normal people are suffering with this problem.plz take necessary actions.any mistakes in my letter plz pardon me.
Thanking You Sir,
yours obediently,
G.Anil

SINCE A MONTH I HAVE BEEN RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.1 "
IN THIS CONNECTION I WOULD LIKE TO INFORM YOU THAT I NEVER SUBSCRIBED TO INDIA TIMES. I WONDER HOW YOU ARE DEDUCTING EVERYDAY RE.1/-
I HEREBY REQUEST YOU TO UN-SUBSCRIBE IMMEDIATELY. MY MOBILE NUMBER [protected]

VIVEKANANDA SHENOY

PLEASE STOP THE ANNOYING SMS MESSAGES CHARGING Re1, An earlier email sent yesterday (10/4) has not been attended, YOUR msg coming at dead of night annoys 7 LEADS TO SLEEPLESS NIGHTS AFFECTING HEALTH

The earlier complaint is from Ramamirtham Mob No [protected]

Stop your email SMS See my earlier complaints & reply confirming stoping your obnoxious SMS.If no action is taken to stop your SMS resort to legal action & adverse publicity thru' press will have to be taken Fm Mob [protected]

SINCE THREE MONTH I HAVE BEEN RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.1 "
IN THIS CONNECTION I WOULD LIKE TO INFORM YOU THAT I NEVER SUBSCRIBED TO INDIA TIMES. I WONDER HOW YOU ARE DEDUCTING EVERYDAY RE.1/-

I HEREBY REQUEST YOU TO UN-SUBSCRIBE IMMEDIATELY. MY MOBILE NUMBER [protected]

KPK mohammed

sir
please unsubscribe the wap service on my prepaid mobile number [protected].thanku

UNSUBSCRIBE OF INDIATIMES SERVICES
DEAR SIR,
MY BSNL PREPAID MOBILE NUMBER ([protected]).
INCIDENTLY I HAVE SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 3 MONTH AGO. I CALLED TO CUSTOMER CARE AND ALSO SEND SMS TO (58888) FOR STOPING THIS SERVICE.
BUT TILL TO DATE NO ACTION HAS BEEN TAKEN AND WE ARE NOW MENTELY & FINANCELY DISTURBED. .
SINCE A MONTH I HAVE BEEN RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.30 "
IN THIS CONNECTION I WOULD LIKE TO INFORM YOU THAT I NEVER SUBSCRIBED TO INDIA TIMES. I WONDER HOW YOU ARE DEDUCTING EVERYDAY RE.1/-
I HEREBY REQUEST YOU TO UN-SUBSCRIBEALL SERVICES IMMEDIATELY. MY MOBILE NUMBER IS - [protected]
- THANK YOU

DEAR SIR,
MY BSNL PREPAID MOBILE NUMBER ([protected]).
INCIDENTLY I HAVE SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 1 MONTH AGO. I SEND SMS TO (58888) FOR STOPING THIS SERVICE.
BUT I HAVE BEEN RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.30 "
I HEREBY REQUEST YOU TO UN-SUBSCRIBEALL SERVICES IMMEDIATELY. MY MOBILE NUMBER IS - [protected]- THANK YOU

I AM AM MTNL SUBSCRIBER, I WANT TO STOP THE INDIA TIMES SERVICE.
MY MOBILE NUMBER IS [protected].PLEASE DO IT I AM FEED UP

dera sir my no[protected] plese stop the friend alert unscribe

DEAR SIR,
MY BSNL PREPAID MOBILE NUMBER ([protected]).
INCIDENTLY I HAVE SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 1 MONTH AGO.
I M RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.1 "
I HEREBY REQUEST YOU TO UN-SUBSCRIBEALL SERVICES IMMEDIATELY. MY MOBILE NUMBER IS - [protected]- THANK YOU

DEAR SIR,
MY FATHER IS BSNL PREPAID MOBILE HOLDER ([protected]).
INCIDENTLY HE HAS SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 15 DAYS AGO. I CALLED TO CUSTOMER CARE AND ALSO SEND SMS TO[protected] FOR STOPING THIS SERVICE.
BUT TILL TO DATE NO ACTION HAS BEEN TAKEN AND WE ARE NOW MENTELY & FINANCELY DISTURBED. REQUEST NECESSARY ACTION IN THIS REGARD.
THANKING YOU

i need an ICON to see my internet bill (amount till that time)

Bsnl Broadband Connection — Bill amount

To, Whomesoever it may concern,

Name - Swapnil Pardeshi.

BSNL #[protected]

this is 2nd unexpected bill in a row that i have recived from BSNL, there are charges included which i was not informed about. there are no particulars bout the amount that is included in the bill.

please look in it otherwise i have to go to other service providers.

They have not provide service & not give information about our broadband account. They have send exta bills.

Hi,
The website [protected]@bsnl.in does not open at all .Moreover the Customer care people are so pathetic that they do not provide any appropriate information and just release/ disconnects the Call .
The User name and the password is always incorrect when it is entered in the website even though i type it in the same way as i type it to connect to the internet.

Please provide me with an alternative website to check the account usage .
Looking forward to you response .
Thank you .

hi i buy the broad band connection from bsnl the service is not so good i live in kashmir the bsnl service is sometime working some times not working and also some times when there is little bit rain it is not possible that it works at that time it was better that i was using the netone service. Also the bill is so high which is impossible.

My P/ip password automaticely changed.
My ip password 1 time i chake that time log on but 2 time that password will not working properly(when i change my password that time i writtten in paper but now that password not working).
Give me the solution.

Dear sir,

many times i want to manage our account but the i am unable to open the portal.and see the account status. please give the solution
thanks

hi i think there is some problem with bsnl broadband site because sometimes when i checked my account usage for current month or previous months it shows that "NO USAGE RECORD FOUND" which is a nuesance .I think this site is not regularly updated and that's why sometimes it shows unexpected results .

i'm unable to check my bsnl broadband usage since the last week of december 2008.the site bbservice.bsnl.in is not showing the months to check the usage details, though the page is displayed.please help or give some other idea to view my usage details.

Please provide me my usage details in january 2009 at the earliest. My telephone no. is 2233925 and portal id is : nam[protected].

Regards.

Vishal golechha

I have taken bsnl broad band connection from bsnl and have also purchased modem type ZXDSL831 AII.
First of all I didnot get the connection even after applying for more than ten days. After continuous follw up Ifinally got it, i.e, the bsnl person simply handed over me the modem and said that go and install it by following procedure. Even after adopting the same procedure I havenot got the connection done, on contacting the concerned people in BSNL office, they havenot given me any solution but in turn told me that they donot want to talk on phine. Really, it looks very odd that in present scenario when entire world is facing recession and great competion in local market, the BSNL staff has such a courage to ignore its coustomre. Really, it is strange...

I've trying to open the portal www.data.bsnl.in for the last 15 days.But it does not open.
The people sitting out in the NIV they call which is their customer service center do not have any answer to as to why the link is down for so long.
Apparently what happens is that there is a sense of insecurity as to how much is left.
So cant even use it just because of the fear of extra charges there are after you exceed the limit.

Its a shame that the country's largest service providers are not at par when it comes to service...
Its time they remember their slogan "We Value Customers"

i can not see in my broadband usage time

Even i am trying from past few days and the bsnl usage link just does not open.
And there is no response from customer care people

Can someone plz take some action against this. Am also facing the same problem not able to see my usage from past 10 working days.And this Customer care is really of no use.
Reqst your help..

BSNL — the bbservice.bsnl.in account usage information is not available

i am trying to open the bbservice.bsnl.in account to see my usage but the page is not opening to me since last ten days

we have four telephone lines in our organisation
[protected]
[protected]
[protected]
[protected]

these lines are out of order from 11.20am to 11.45am
we went to our bsnl with written complaint
they had told to our staff their is no one to recive complaint letter
this bsnl office is very next to our compound they doesent even care us
if we go & lodge a complaint

please check into this matter

The website (bbservice .bsnl.in) is not opening since from 5 days. Improve the service. Because i think that this service is useless and hopeless...

BSNL — non-receit of postpaid tel bills

I stay in Mayfield Gardens Sec-51 Gurgaon. We never get our landline tel bills despite repeated complaints. My tel no. is[protected]. hope BSNL authorities will wake up & take some corrective action.
-Ajay Pratap Singh
J-108 F.F., Mayfield Gardens
Sec-51, Gurgaon (Haryana)

sir/ madam

main apney phon no 2330214
ka pay ment
11/06/09
ko bill date 07/04/2009 ka payment by cheq. no 115238
p k bhawan mahanagar lucknow main date- 11/06/2009
8 am paid kiya
payment bsnl depptt.ment
abhi tak meray bank se nahi liya
aise main cheq. no 115238
bonce ho sakta
hai
dr yadav cont. [protected]

I have applied for new Broadband Connection on 1st July, 2009. But till today (after 42 days) I am not received the connection. I have tried over phone /went at Barasat Exchange BroadBand Section, Colony More Exchange many times but the problem is not solved. I am tired.
How much time is needed to give new Broadband Connection to a customer ?
Please do the needful.
My Phone no. 25428846

i stay in chidambaram, cuddalore district, tamilnad.i have got postpaid connection my mobile no [protected]. for last 2 months the connectivity is very very poor... no clarity.. the line gets disconnected very often... service been very very poor...i have never come acorss such a bad service so far... i dont know whats the reason... i am planning 2 disconnect very soon, if this continues...hope they change & provide a proper service...

Respected sir,
i am staying in perambur chennai:11 . i have got post paid connection before 4 years . my mobile number is [protected] . the connection is very very poor when i"m inside the house, when some one else calling me when i am inside the house they hearing the recorded voice as UNAVAILABLE when i"m coming out the line is comming, so plese rectify it and clear my requests as soon as possible and provide me a propper service...
THANKING YOU.

my cell no. [protected] krishi plan poor network

Dear Sir,

I have Landline & Broadband Connection through[protected] since last one and half month we could not get continues connection of internet for the same. I had complain frequently but I could not get any proper answer. In day we are trying more then 40 time but nobody is ready to attained our telephone ( Panigate Exchange, Vadodara). In a private section their max. time limit is not more than 16 hrs. within this time they have to solve this problem otherwise they are suppose to increase our internet hrs. accordingly.

Kindly look in this matter and solve this at early hrs.

Thanking you and awaiting for your return reply.

Your’s faithfully,


Dilip Shah

Getting plenty o[censored]nwanted promotional SMSs from India Today Book Club, however i have submitted unsubscribtion. How to stop this. I have already registered with do -not-call but still it continues.

Dont contact customer care of BSNL. they are giving really annoying replies.

I took a post paid connection from reliance, I am getting promotional sms entire day, I called up to cust. care to stop sending SMSs, they replied they can not stop it and you have to be bother for at least 45 days.

BSNL — unwanted promotional calls

despite registering with TRAI for "Do not disturb" service I am still getting unsolicited calls on my mobile no.[protected] from BSNL. Pl help.

BSNL — unwanted bothering sms promotional calls

unnecessary calls and bothering promotional sms are distracting at working hour,these type o[censored]nwanted service by BSNL is not acceptable.

I want to see my usage by checking the portal "http://bbservice.bsnl.in", but it is not at all opening and this problem is not first time.

I am very much fedup... please improve your service.

i was appiled for BSNL bradband connection now 20 days completed stil bradband connection not given

I got connection (HOME 500 C) in July 01, 2008. But they didnt give us Portal ID and Password. They give us at 28th of July. And I saw chargeable used space is 8.7 GB.
There is only one word for them THIEF. BSNL Broadband is THIEF. Now they will charge for 7-8000 Rs for used extra space. But everybody knows that for this prise I can get unlimited net for 3 months IN buiziness. And they dont have any plan like if you use more than this space then you can not be charged (like an upper limit). AGAR MEIN STUDENT NAHI HOTA TO BSNL PE CASE THOD DETA ...

Give me portal id & password to see the details o[censored]sage & billing data

I want to see my usage by checking the portal "http://bbservice.bsnl.in", but it is not at all opening and this problem is not first time.

I am very much fedup... please improve your service.

BSNL — check usage of broadband

we are not able to see our usage of broadband.our portal id is not matching, and the bill is coming over.

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how to check broadband usage space. I am using firefox web browser.please reply me

I cannot get bbservice.bsnl.com

i want to know my portal ID and password. i have applied many times for this, but there is no response from bsnl services. due to this service interruption i can't know my usage.so please check it and give me my potal ID and password.
please give me quick reply.
Thanks.

bsnl site never loads up... if it is, it wont show up the usage details... what these govt. webmaster servants are doing in their office... ??

the site www.bbservice.bsnl.in never opens. It opens only after a 20 days and i am not able to check the usage . this is a big problem for me

i want to know my portal ID and password.so that i can check my usage

i want to know my usage of bsnl broadband please inform to me which number i have to contact or please send to my email id my usage details.

BSNL — check usage space

Dear sir,
my landline no is [protected] please check my usages space on join in connection to till . and post my account detail . help me

thank you sir.

i hav a bsnl broad band connection with 500c plan.the user id n password given is invalid when doing the usage check.my phone number is:[protected]...i would be thankful if my problem is rectified at the earliest.thanking you

What does BSNL do?????

What does BSNL do?So many complain so little or no answer at all, is this all what we get?Let's Do something, not just ...

in my computer gmail site is not comming

how can i know my protal id and password?i am a user of bsnl Home500C...

sir, i want to see my usage details in www.dataone.bsnl.in. when i open this site they there is a error 500. how i can solve it? any problem related to this?

Student — bbservice not working

bbservice.bsnl.in is not working frm past few days.
from data.bsnl.in we are not able to see our plans

I want to see my usage by checking the portal "http://bbservice.bsnl.in", but it is not at all opening and this problem is not first time.

dear sir
my landline number is [protected]. i am not able to open my account usage page.pls mail my usage till 16th september
hopefully

i cann't open bb service from last 2-3 days.how i will able to view my broadband usage?

i cannot my account usage bacause dataone.in and bbservice.bsnl.in is not opening so please look into the matter

BSNL — account is not opening

i am not able to open the broadband account to know the usage. this often occurs .without knowing the account i am not able to proceed.otherwise ok.

dear sir,
iam unable to know my usage account.iam not gettng proper information

bbservice — excess usage charges

We have received bill dated[protected] for the month of june in which amount of rupees 1587 shown as bbusage which is too much excess . I have examine bbusage on net.It was found that on 29th and 30th june most o[censored]sage occured. I would like to inform you that I have used bb service not more than 1 GB. because I always run with bandwidth meter when I am using net.
So, please revise my bill and credit rupees 1587 which is excess charged by you. You can also check my previous month usage. You will find that I have never used net more than 1 GB. my phone no. is [protected]

I can not chech my broadband usage till 4 to 5 days .http://bbservice.bsnl.in this site is not work properly...

Broadband — bbservice.bsnl.in site not opening

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for the last five 3 days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,
anish mani, Maharashtra

BSNL usage is not opening from acouple of months.Now tell me how can i trace my usage details ?

BSNL Broadband — bbservice.bsnl.in page is not opening

bbservice.bsnl.in page is not opening insetead of that page dataone page is being opened

i'm not able to see my brondband usage for the past 10 days, bbservice is not opening. how can i see my usage?

i cannot open my account to cheak my usage

(1) bbservice.bsnl.in page is not opening.
(2) Interepted net connection
(3)Distortion sound in telephone line.

I cannot open my account and check my broadband usage.

Cant Access bbservice.bsnl.in hence account settings.
I hav to change password ..it was urgent .. but I cant..
again Cant see the usage..
I would like if authority send my account usage by an email.

Cant Access bbservice.bsnl.in hence account settings.
I hav to change password ..it was urgent .. but I cant..
again Cant see the usage..
I would like if authority send my account usage by an email

i am unable to open my broad band usage accont. my e-mail is also not working

bbservice.bsnl.in — bbservice

i cant see my brodband uses. due to not open bbservice.bsnl.in
pl. why this type poor service give, when we hv nice and speedy bb service plz need ful for this
and last few days broadband conectivity vry slwoly. this not good
i fill we r cheate from bsnl.

bbservice broadband — i can't view my usage

i cont view my broadband usage through portal bbservice.bsnl.in

I have the same problem. Dont use any broadband plan that has usage limit.
Better choose or go for UNLIMITED PLAN !!! even at 256 kbps, its better.
Be careful, bsnl said that switching to another plan is free of cost. If somebody asks money only for changing the plan, its unfair because the advertisement said it's free. After that, carefull check your monthly bill. Warn them you will cancel the connection if they charge a huge bill by "mistake".

i cannot my account usage bacause dataone.in and bbservice.bsnl.in is not opening so please look into the matter
i cann't open bb service from last 2-3 days.how i will able to view my broadband usage?

i am unable to open my broad band usage account.

I GOT MY BILL 2392 FOR THE MONTH OF OCTOBER...WHICH I THINK IS EXCESS ACCORDING TO MY USAGE...I CANNOT CHECK MY USAGE AS THE SITE IS NOT OPENING...SO KINDLY REVISE MY BILL

i forget my portal ID & password .i cannot my account usage bacause dataone.in and bbservice.bsnl.in is not opening so please look into the matter
i cann't open bb service from last 2-3 weeks.how i will able to view my broadband usage?

Broadband usage of BSNL can now be accessed through a new website http://www.data.bsnl.in/wps/portal by using the old username and password which was being used in bbservice.in

my brod band portal services not opening

i am unable to open my broad band usage account

I have been availing of the facility of broadband internet from[protected] and it is expiring this year on[protected]. I want to renew it to let BSNL collect the annual charges by ECS as usual in bills. But I am unable to open the bbservice.bsnl.in site as advised in the bill date[protected] or to know if I can rest assured of renewal with payment debited to my account thru ECS as has been done hitherto.My phone # is 23633783. Pl confirm by mail or over phone

bbservice.bsml.in notopen to serch my broadband useges.this is very inconvinence for me.

i am not able to check my usage details from 2-3 days and this problem arises everymonth so a i am not able to check my usage