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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 780

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S
surender kumar
from Surat, Gujarat
Jun 28, 2008
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Dear team,

I am a customer of BSNL My Landline phone no is [protected]. Every week my phone stops working . Every time I have to complaint to the local office which is in the circle Rohtak-Jhajjar and the sub branch is Beri. Before 15 days I directly went to the Jhajjar Branch there I got a honey capsule by the Beri area JE. He told me that he will look after the matter and will do the needful. But it's all are sit. This is the reason why people don't want a BSNL Landline. So it's a kind request to you that please look into the matter and again do the needful.

Thanks in advance.

Name:Surender Kumar
Ph No:[protected]
Area: Rohtak-Jhajjar-Beri.
Aug 14, 2020
Complaint marked as Resolved 
Regarding Phone no[protected]

Dear Sir/Madam,
I am Jayesh Prakash Joshi having above telephone number in the name of Prakash Waman Joshi who is my father.
I am using BSNL landline telephone from so many years.
Since some months I am facing problems in instrument. I have already communicated to BSNL people regarding replacement of Telephone Instrument. They are only telling that you are in que and soon your telephone will be replaced. But it is not happened yet.
Due to old instrument we are facing so much problems. We cannot communicate properly with this instrument.
So I am requesting you to please change our instrment as early as possible.

Thanks & regards,
Jayesh P Joshi
Nashik.
Regarding Phone no[protected]

Dear Sir/Madam,
I am Jayesh Prakash Joshi having above telephone number in the name of Prakash Waman Joshi who is my father.
I am using BSNL landline telephone from so many years.
Since some months I am facing problems in instrument. I have already communicated to BSNL people regarding replacement of Telephone Instrument. They are only telling that you are in que and soon your telephone will be replaced. But it is not happened yet.
Due to old instrument we are facing so much problems. We cannot communicate properly with this instrument.
So I am requesting you to please change our instrment as early as possible.

Thanks & regards,
Jayesh P Joshi
Nashik.
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    praveendas
    from Kolkata, West Bengal
    Jun 28, 2008
    Resolved
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    Dear Sir,
    1. I am a regular user of “BSNL land phone” in kerala (trivandrumAttingal exchange) (Tel no:[protected].From the month of APRIL 08 I regularly complained to BSNL Attingal about my telephone fault. From[protected] the phone is not working, from to still there is no repair is done. So I need your kind help.

    Below details are my complaint numbers in telephone exchange and BSNL public grievance cell form April 2008.
    Date Compliant number

    Complaint booked in 198 - 1. [protected] - J 986
    2. [protected] - K 420
    3. [protected] - N 374
    4. [protected] - N 538
    5. [protected] - N ***
    6. [protected] - M 713
    Complaint booked in
    Public Grievance cell - 1. [protected] - kr/co/2008/10320
    2. [protected] - krl/co/2008/12074

    2. And another complaint is; from[protected] almost 15 land phone numbers were not working under this telephone exchange. Many times complained to JTO and SDO about this matter still they were not repaired yet. Here I have noted some faulty telephone numbers which are not working from 30-05-08 and they are[protected];[protected];[protected];[protected];[protected].So i request your kind cooparation against this matter.
    Aug 14, 2020
    Complaint marked as Resolved 
    sir/madam
    i am ashiq, i have a bsnl wirelless connection in the number of [protected] but now i need a landline for broadband. i request to the extange in kanjiramkulam (trivandrum) before two mouths they didn"t take anything
    so please take anythiny to this request
    your"s faithfully
    ashiqshahulhameed
    PADMAKUMAR.P, SREEPADMAM, KOTTIYODU, ATTINGAL.P.O., TRIVANDRUM DIST.PIN 695101

    MY TEL NO.[protected].

    THE ABOVE TELEPHONE IS NOT WORKING SINCE 19/08/2009.SEVERAL COMPLAINTS ARE MADE AT ATTINGAL TEECOM OFFICE.BUT NO USE.PLEASE TRY TO TAKE NECESSARY ACTION TO REPAIR THE SAME OR DISCONNECT THE PHONE AFTER GIVING ME THE ADVANCE PAYMENT AND THE ADVANCE RENT PAID BY ME.
    Sir,
    I have telephone connection-[protected].I applied for Broad Band 0n onam season at Mela attracting a lot of benefits.But not give any thing till this time.Got connection on 8-9-1009.Without asking me -they included me in rental scheme and take money for instillation and fixed deposit for Modam.I give an application at Kallambalam office on[protected] that please avoide me from the instllation charge and fixed deposit and include me in purchase type but yet now ie 0n[protected] they told that your application not accepted ie the last day of remittance.
    They will not give the following offers
    1.One month rent free
    2.Caller ID phone
    3.Excemption from installation charge.
    4.Rent of Modam-by changing it into purchase type.
    Please hear this too
    My Phone not working for the last one month.We can dail from this but the others can’t hear what I am talking.
    I complaint many times they they not did anything for this.
    They will cut the complaint without asking us.
    On[protected] I went pallickal and told that we have no use with the phone because it is not working.At that time the JTO told me thar if you have no use you go and give one request at Kallambalam for disconnecting your telephone.So I went and give request at white paper.
    While enquiring from Kallambalam to Pallickal they told that we shifted the connection from top to bottam.It is not correct.They give connection in the ground floor.
    Please give necessary directions to solve this.
    Sankaran Nair([protected])
    Madavoor puthen veedu
    Madavoor-Pallickal.P.O.
    [protected]@gmail.com
    M.[protected]
    I went to TVM CG on[protected] and give complaint but they stant for not consumer grievence (CG) but for Depatmental grievence(DG)
    Sir,
    I have telephone connection-[protected].I applied for Broad Band 0n onam season at Mela attracting a lot of benefits.But not give any thing till this time.Got connection on 8-9-1009.Without asking me -they included me in rental scheme and take money for instillation and fixed deposit for Modam.I give an application at Kallambalam office on[protected] that please avoide me from the instllation charge and fixed deposit and include me in purchase type but yet now ie 0n[protected] they told that your application not accepted ie the last day of remittance.
    They will not give the following offers
    1.One month rent free
    2.Caller ID phone
    3.Excemption from installation charge.
    4.Rent of Modam-by changing it into purchase type.
    Please hear this too
    My Phone not working for the last one month.We can dail from this but the others can’t hear what I am talking.
    I complaint many times they they not did anything for this.
    They will cut the complaint without asking us.
    On[protected] I went pallickal and told that we have no use with the phone because it is not working.At that time the JTO told me thar if you have no use you go and give one request at Kallambalam for disconnecting your telephone.So I went and give request at white paper.
    While enquiring from Kallambalam to Pallickal they told that we shifted the connection from top to bottam.It is not correct.They give connection in the ground floor.
    Please give necessary directions to solve this.
    Sankaran Nair([protected])
    Madavoor puthen veedu
    Madavoor-Pallickal.P.O.
    [protected]@gmail.com
    M.[protected]
    I went to TVM CG on[protected] and give complaint but they stant for not consumer grievence (CG) but for Depatmental grievence(DG).They did'nt take any action till this time.
    When I came there "they told that they will solve all problem and told to remit the amount Rs.3347/-
    After remitting the changed their attitude.
    I never remit telephone bill with fine.This is the first time that I am remitted with fine.
    I remit the amount for one year with their offer.So I am forced to continue as a BSNL customer - one more year.
    If the resposible persons not consiider this kinds of matters -no doubt this BSNL company very near future came as of like KSRTC and the like.
    If continue like this all the complaint persons will unite together and forced to form against an ABC ie ANTI BSNL CAMPAIN and please remember it willhelpful for private sectors.
    Name : Leela Kumari
    Telehone No.[protected]
    Place Attukal, Trivandrum

    The above telephone Number has not been working since[protected] Please take necessary action to repair it

    regards

    Leela Kumari
    respected sir,

    I'm land phone and broadband costumer[750/unlimited plan]

    sir, 2 week had my broadband connection downloading totally complained[error]

    my computer and browsers have not problem,

    please rectify my complaint sir.

    my land line connection no:[protected]
    name: sivanandan
    place: poovachl [near alamukku]


    your's faithfully

    sivanandan
    I am a consumer of BSNL coming under Kavalayoor exchange.My Consumer number is 343519and my telephone is[protected].
    The fault of my telephone had informed the exchange authorities by my family members. But there is no use.
    Therefore so many complaints were registered before the various offices of BSNL.All efforts become failure.On Septembeer 19th 2010.I registered the complaints as docket number T 716, but there also no use.My BSNL telephone is still out of order
    my telephone no 2416722 is going out of order for nearly ten days in every month. Now this is out of order from 20/09/2010.when they will make it alright?.
    bsnl attingal officers are doing their work without responsibility, i gave an aplication to add wireless internet on my telephone on month of august 2011 not yet they will come to install the program, everyday we call in office, that time they will tell we will call after some times, or we will come afternoon this is always their answer, i think they are not know to install the programs on computer, so they are refused to come, next step is in my mind that will affect their job, then only they will do their jobs, if they are not take enough action i will complaint to their bsnl head office
    My Telephone Number is[protected], last two weeks not going any outgoing calls.
    I am a regular user of “BSNL land phone” in kerala (trivandrumAttingal exchange) (Tel no:[protected].From the month of[protected] I regularly complained to BSNL Attingal about my telephone fault, rom to still there is no repair is done. Broad band internet is also not working. So I need your kind help.
    Name : Radha Raveendran
    Telehone No.[protected]
    Place Near Technopark main gate. Kazhakuttom.

    I am a BSNL broadband customer with phone number [protected] (Kazhakuttom) My internet connection is very poor from the past 6 months. I have been registered complaint against this several times.(more than 25 times).Still no proper maintenance done from the authority. still my internet cut several times in hour, that is recently complaint. Last several complaints are for no internet connection. Technicians are coming and telling like lines are not working properly. please do the necessary action.
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      Priyabrata Nandi
      from Basi, Punjab
      Jun 27, 2008
      Resolved
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      Hi
      I can check the braodband usge for bsnl. But How to check the Unbilled Call usage for the phone?
      Aug 14, 2020
      Complaint marked as Resolved 
      How to check the Unbilled Call usage for the phone
      I want Details usge of my bsnl landline connection from taking connection up to this month please send details

      My Land line number is[protected]. and[protected]
      please tell me how to check my landline bill of current month's as well as previous monhs one...

      thanking you
      Dear Sir,
      i want[protected] at 9:00 to 10:30 am receving call number please send my email address
      My land line phone number is :[protected]
      my city is : Dharmavaram, Anantapur (district) 515671.

      Thanking You Sir
      how can i check my land line bill of previous month...
      How to check the Unbilled Call usage for the phone
      How to check the Unbilled Call usage for the phone
      please tell me how to check my landline bill of current month's as well as previous monhs one...

      thanking you
      Dear Sir,
      My Land line number is[protected], how can i check my land line bill of previous month...
      Dear Sir,
      My Land line number is[protected], I can check the braodband usge for bsnl. But How to check the Unbilled Call usage for the phone?
      how can i check my landline bill online..
      bsnl landline bill details june,
      how can i check my landline bill online
      I want Details usge of my bsnl landline connection from taking connection up to this month please send details
      my land line no. is[protected]
      how i can check my usage of calls made and use of broadband.my no. is [protected]
      how i can check my usage of calls made
      how i can check my landline usage calls both current month and the previous month.
      how to check the usage of BSNL land line calls for billed and unbilled my land line calls.
      Dear Sir, how to check the unbilled call usages for the phone, my no is [protected](Broad Band Plan)
      Pl let me know that how much free calls are left or how many calls i have already made. What is the sources to know
      Pl let me know that how much free calls are left or how many calls i have already made. What is the sources to know...?
      If cell phones can indicate usage of phones instantaneously by indicating the charges for the calls made and the total billing so far, is it not possible to find out same way thru a portal, the usage of landlines and the total bill ( of the current month) on a daily basis ( if one wants to) by a BSNL landline user? It will go along way in helping a customer to monitor the usage of his phone.
      Pl let me know that how much free calls are left or how many calls i have already made. What is the sources to know
      I can check usage of my broad band connection (In website www.data.bsnl.in). But I am unable to check my landline usage. Kindly let me know how to check my landline call usage. Is there any website to check the same as for braod band usage? If there is any website kindly let me know.

      regards

      Arun Das
      Pl let me know that how much free calls are left or how many calls i have already made. What is the sources to know
      I can check my broadband usage thru www.data.bsnl.in. How do i check my landline calls usage.
      Regards
      U can check your call usage through meter reading... call to 1669.. in karnataka..
      Hi
      I can check the braodband usge for bsnl. But How to check the Unbilled Call usage for the phone?
      how to check received calls history in landline as i missed one important call i need to check the number, please provide the details on this.
      sir, please tell me, how to check the usage of land line phone details with dialed no for billed and un billed of my no,[protected]combo plan 500)
      nil
      But I am unable to check my landline usage. Kindly let me know how to check my landline call usage. any website kindly let me know.

      regards
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        AK TRIPATHI
        from Mahbubabad, Telangana
        Jun 27, 2008
        Resolved
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        DEAR SIR,
        MY FATHER IS BSNL PREPAID MOBILE HOLDER ([protected]).
        INCIDENTLY HE HAS SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 15 DAYS AGO. I CALLED TO CUSTOMER CARE AND ALSO SEND SMS TO[protected] FOR STOPING THIS SERVICE.
        BUT TILL TO DATE NO ACTION HAS BEEN TAKEN AND WE ARE NOW MENTELY & FINANCELY DISTURBED. REQUEST NECESSARY ACTION IN THIS REGARD.
        THANKING YOU.
        Aug 14, 2020
        Complaint marked as Resolved 

        BSNL Prepaid — unsubscribe indiatimes

        Dear sir
        I receive messsage from indiatimes and my account balance is reduced by 1 Rs. at each message.
        I kindly requested to you please unsubscribe indiatimes subscription.
        thank you.

        mobile no-- [protected]
        I want to De activate India Times Subcription services on my BSNL prepaid mobile...

        please stop this service, i do not need to want it...

        my mobile no is... +[protected]
        expecting and awaiting for your favourable reply,

        Brjesh Pandya
        Dear Sir,
        The people who are working in BSNL mobile services (customer care people), they are not responding correctly. One of the major problem is that updation data process is very late in prepaid mobile service.I strictly against with this process.so, sir plz avoid this problem many normal people are suffering with this problem.plz take necessary actions.any mistakes in my letter plz pardon me.
        Thanking You Sir,
        yours obediently,
        G.Anil
        SINCE A MONTH I HAVE BEEN RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.1 "
        IN THIS CONNECTION I WOULD LIKE TO INFORM YOU THAT I NEVER SUBSCRIBED TO INDIA TIMES. I WONDER HOW YOU ARE DEDUCTING EVERYDAY RE.1/-
        I HEREBY REQUEST YOU TO UN-SUBSCRIBE IMMEDIATELY. MY MOBILE NUMBER [protected]

        VIVEKANANDA SHENOY
        PLEASE STOP THE ANNOYING SMS MESSAGES CHARGING Re1, An earlier email sent yesterday (10/4) has not been attended, YOUR msg coming at dead of night annoys 7 LEADS TO SLEEPLESS NIGHTS AFFECTING HEALTH
        The earlier complaint is from Ramamirtham Mob No [protected]
        Stop your email SMS See my earlier complaints & reply confirming stoping your obnoxious SMS.If no action is taken to stop your SMS resort to legal action & adverse publicity thru' press will have to be taken Fm Mob [protected]
        SINCE THREE MONTH I HAVE BEEN RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.1 "
        IN THIS CONNECTION I WOULD LIKE TO INFORM YOU THAT I NEVER SUBSCRIBED TO INDIA TIMES. I WONDER HOW YOU ARE DEDUCTING EVERYDAY RE.1/-

        I HEREBY REQUEST YOU TO UN-SUBSCRIBE IMMEDIATELY. MY MOBILE NUMBER [protected]

        KPK mohammed
        sir
        please unsubscribe the wap service on my prepaid mobile number [protected].thanku
        UNSUBSCRIBE OF INDIATIMES SERVICES
        DEAR SIR,
        MY BSNL PREPAID MOBILE NUMBER ([protected]).
        INCIDENTLY I HAVE SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 3 MONTH AGO. I CALLED TO CUSTOMER CARE AND ALSO SEND SMS TO (58888) FOR STOPING THIS SERVICE.
        BUT TILL TO DATE NO ACTION HAS BEEN TAKEN AND WE ARE NOW MENTELY & FINANCELY DISTURBED. .
        SINCE A MONTH I HAVE BEEN RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.30 "
        IN THIS CONNECTION I WOULD LIKE TO INFORM YOU THAT I NEVER SUBSCRIBED TO INDIA TIMES. I WONDER HOW YOU ARE DEDUCTING EVERYDAY RE.1/-
        I HEREBY REQUEST YOU TO UN-SUBSCRIBEALL SERVICES IMMEDIATELY. MY MOBILE NUMBER IS - [protected]
        - THANK YOU
        DEAR SIR,
        MY BSNL PREPAID MOBILE NUMBER ([protected]).
        INCIDENTLY I HAVE SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 1 MONTH AGO. I SEND SMS TO (58888) FOR STOPING THIS SERVICE.
        BUT I HAVE BEEN RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.30 "
        I HEREBY REQUEST YOU TO UN-SUBSCRIBEALL SERVICES IMMEDIATELY. MY MOBILE NUMBER IS - [protected]- THANK YOU
        I AM AM MTNL SUBSCRIBER, I WANT TO STOP THE INDIA TIMES SERVICE.
        MY MOBILE NUMBER IS [protected].PLEASE DO IT I AM FEED UP
        dera sir my no[protected] plese stop the friend alert unscribe
        DEAR SIR,
        MY BSNL PREPAID MOBILE NUMBER ([protected]).
        INCIDENTLY I HAVE SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 1 MONTH AGO.
        I M RECEIVING MESSAGE " THANKS 4 USING INDIATIMES SUBSCRIPTION SERVICES. YOUR TOTAL COST IS RS.1 "
        I HEREBY REQUEST YOU TO UN-SUBSCRIBEALL SERVICES IMMEDIATELY. MY MOBILE NUMBER IS - [protected]- THANK YOU
        DEAR SIR,
        MY FATHER IS BSNL PREPAID MOBILE HOLDER ([protected]).
        INCIDENTLY HE HAS SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 15 DAYS AGO. I CALLED TO CUSTOMER CARE AND ALSO SEND SMS TO[protected] FOR STOPING THIS SERVICE.
        BUT TILL TO DATE NO ACTION HAS BEEN TAKEN AND WE ARE NOW MENTELY & FINANCELY DISTURBED. REQUEST NECESSARY ACTION IN THIS REGARD.
        THANKING YOU
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          vijaydaca_79
          Jun 27, 2008
          Resolved
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          This is Vijayakumar, resident of Madhava Nagar, Miyapur (500081), Hyderabad, Andharapradesh. I am a BSNL customer since November 2007 (both landline - One India Plan as well as broadband - Home 500C Plan). I received a SMS from BSNL portal on 10th June 2008 stating that my bill amount for the month of May 2008 for the connection number 23041261 as Rs. 12722/-. The above bill amount was surprising to me, because my monthly bill amount for the past 6 months i.e. from the date of intallation ranges between Rs. 263/- to Rs. 1637/-. Since I was not in station for the past 20 days, I could not follow it up with the customer care. After returning back on 26th June 2008, when I checked with the customer care (Phone Number[protected], I have been informed to write a letter to the Area Manager, Lingampally, Hyderabad to investigate the matter.

          When I registered a complaint on 27th June 2008 with the Area Manager, I have been informed to make the payment first because the investigation will take 2 - 3 months of time. If I wont make the payment, connection will be disconnected. If the difference is Rs. 1000/- to 2000/-, I can make the payment and wait for BSNL investigation result. But in this case it is 20 times of my normal bill. I kindly request the respective authorities to take necessary action to help me out of this problem.
          Aug 13, 2020
          Complaint marked as Resolved 
          i need an ICON to see my internet bill (amount till that time)

          Bsnl Broadband Connection — Bill amount

          To, Whomesoever it may concern,

          Name - Swapnil Pardeshi.

          BSNL #[protected]

          this is 2nd unexpected bill in a row that i have recived from BSNL, there are charges included which i was not informed about. there are no particulars bout the amount that is included in the bill.

          please look in it otherwise i have to go to other service providers.
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            praful jain
            from Hyderabad, Telangana
            Jun 27, 2008
            Resolved
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            Hi,
            The website [protected]@bsnl.in does not open at all .Moreover the Customer care people are so pathetic that they do not provide any appropriate information and just release/ disconnects the Call .
            The User name and the password is always incorrect when it is entered in the website even though i type it in the same way as i type it to connect to the internet.

            Please provide me with an alternative website to check the account usage .
            Looking forward to you response .
            Thank you .
            Aug 14, 2020
            Complaint marked as Resolved 
            They have not provide service & not give information about our broadband account. They have send exta bills.
            Hi,
            The website [protected]@bsnl.in does not open at all .Moreover the Customer care people are so pathetic that they do not provide any appropriate information and just release/ disconnects the Call .
            The User name and the password is always incorrect when it is entered in the website even though i type it in the same way as i type it to connect to the internet.

            Please provide me with an alternative website to check the account usage .
            Looking forward to you response .
            Thank you .
            hi i buy the broad band connection from bsnl the service is not so good i live in kashmir the bsnl service is sometime working some times not working and also some times when there is little bit rain it is not possible that it works at that time it was better that i was using the netone service. Also the bill is so high which is impossible.
            My P/ip password automaticely changed.
            My ip password 1 time i chake that time log on but 2 time that password will not working properly(when i change my password that time i writtten in paper but now that password not working).
            Give me the solution.
            Dear sir,

            many times i want to manage our account but the i am unable to open the portal.and see the account status. please give the solution
            thanks
            hi i think there is some problem with bsnl broadband site because sometimes when i checked my account usage for current month or previous months it shows that "NO USAGE RECORD FOUND" which is a nuesance .I think this site is not regularly updated and that's why sometimes it shows unexpected results .
            i'm unable to check my bsnl broadband usage since the last week of december 2008.the site bbservice.bsnl.in is not showing the months to check the usage details, though the page is displayed.please help or give some other idea to view my usage details.
            Please provide me my usage details in january 2009 at the earliest. My telephone no. is 2233925 and portal id is : nam[protected].

            Regards.

            Vishal golechha
            I have taken bsnl broad band connection from bsnl and have also purchased modem type ZXDSL831 AII.
            First of all I didnot get the connection even after applying for more than ten days. After continuous follw up Ifinally got it, i.e, the bsnl person simply handed over me the modem and said that go and install it by following procedure. Even after adopting the same procedure I havenot got the connection done, on contacting the concerned people in BSNL office, they havenot given me any solution but in turn told me that they donot want to talk on phine. Really, it looks very odd that in present scenario when entire world is facing recession and great competion in local market, the BSNL staff has such a courage to ignore its coustomre. Really, it is strange...
            I've trying to open the portal www.data.bsnl.in for the last 15 days.But it does not open.
            The people sitting out in the NIV they call which is their customer service center do not have any answer to as to why the link is down for so long.
            Apparently what happens is that there is a sense of insecurity as to how much is left.
            So cant even use it just because of the fear of extra charges there are after you exceed the limit.

            Its a shame that the country's largest service providers are not at par when it comes to service...
            Its time they remember their slogan "We Value Customers"
            i can not see in my broadband usage time
            Even i am trying from past few days and the bsnl usage link just does not open.
            And there is no response from customer care people
            Can someone plz take some action against this. Am also facing the same problem not able to see my usage from past 10 working days.And this Customer care is really of no use.
            Reqst your help..

            BSNL — the bbservice.bsnl.in account usage information is not available

            i am trying to open the bbservice.bsnl.in account to see my usage but the page is not opening to me since last ten days
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              Mithlesh Sharma
              from Delhi, Delhi
              Jun 27, 2008
              Resolved
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              Resolved

              Telephone No.[protected] noida Sector-22 is out of order since 21.06.2008. Comlaint registered with BSNL on line as well as in person. No action till today by BSNL, NOIDA- Sector -23 office. Request immediate redrasal the grievaces and put the telephone no.[protected] in order.
              Aug 14, 2020
              Complaint marked as Resolved 
              we have four telephone lines in our organisation
              [protected]
              [protected]
              [protected]
              [protected]

              these lines are out of order from 11.20am to 11.45am
              we went to our bsnl with written complaint
              they had told to our staff their is no one to recive complaint letter
              this bsnl office is very next to our compound they doesent even care us
              if we go & lodge a complaint

              please check into this matter
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                ABHIK CHAKRABORTI
                from Korampallam, Tamil Nadu
                Jun 27, 2008
                Resolved
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                Resolved

                I am having a post paid connection against Plan-100, having no [protected], from Barasat, Kolkata, few years ago. But unfortunately, I am not receiving any bills from your end for last one and half years. I have been forced to make ECS payment regularly, but as I need the bill copy for checking & claiming purpose, I am facing diffulties since long. Several times, I have tried over phone /went & discussed the matter in Customer Care Office at Barasat, talked with the Courier phone nos. given by them earlier but failed miserably.
                In view of above, I am having no other alternative but to surrender the said connection.
                Hope You will look into the matter and oblige.
                My postal address is given below :
                Abhik Chakraborti
                264, Taki Road ( North ), Kazipara, Barasat
                Opp. Madhumurali Gate no. 3
                Vill. + P.O. Kazipara ( Barasat )
                Dist. North 24 Parganas
                Kolkata - 700 124
                West Bengal
                Mobile No. [protected]
                E-mail : [protected]@rediffmail.com
                Aug 14, 2020
                Complaint marked as Resolved 
                The website (bbservice .bsnl.in) is not opening since from 5 days. Improve the service. Because i think that this service is useless and hopeless...

                BSNL — non-receit of postpaid tel bills

                I stay in Mayfield Gardens Sec-51 Gurgaon. We never get our landline tel bills despite repeated complaints. My tel no. is[protected]. hope BSNL authorities will wake up & take some corrective action.
                -Ajay Pratap Singh
                J-108 F.F., Mayfield Gardens
                Sec-51, Gurgaon (Haryana)
                sir/ madam

                main apney phon no 2330214
                ka pay ment
                11/06/09
                ko bill date 07/04/2009 ka payment by cheq. no 115238
                p k bhawan mahanagar lucknow main date- 11/06/2009
                8 am paid kiya
                payment bsnl depptt.ment
                abhi tak meray bank se nahi liya
                aise main cheq. no 115238
                bonce ho sakta
                hai
                dr yadav cont. [protected]
                I have applied for new Broadband Connection on 1st July, 2009. But till today (after 42 days) I am not received the connection. I have tried over phone /went at Barasat Exchange BroadBand Section, Colony More Exchange many times but the problem is not solved. I am tired.
                How much time is needed to give new Broadband Connection to a customer ?
                Please do the needful.
                My Phone no. 25428846
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                  arun kumar lilha
                  from Dibrugarh, Assam
                  Jun 27, 2008
                  Resolved
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                  Resolved

                  call drop/network busy/error in connection/one way /no sound clearityfrickle tower in purulia, west bengal circle 50 specially in nadiha, ketika towers
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  i stay in chidambaram, cuddalore district, tamilnad.i have got postpaid connection my mobile no [protected]. for last 2 months the connectivity is very very poor... no clarity.. the line gets disconnected very often... service been very very poor...i have never come acorss such a bad service so far... i dont know whats the reason... i am planning 2 disconnect very soon, if this continues...hope they change & provide a proper service...
                  Respected sir,
                  i am staying in perambur chennai:11 . i have got post paid connection before 4 years . my mobile number is [protected] . the connection is very very poor when i"m inside the house, when some one else calling me when i am inside the house they hearing the recorded voice as UNAVAILABLE when i"m coming out the line is comming, so plese rectify it and clear my requests as soon as possible and provide me a propper service...
                  THANKING YOU.
                  my cell no. [protected] krishi plan poor network
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                    V
                    Vijaya Kumar
                    from Chennai, Tamil Nadu
                    Jun 27, 2008
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                    We are from Ambattur and we have a bsnl broad band connection in our home.Today morning our broad band did not connect properly, when we complaint this to Ambattur Bsnl office, AE of the office replied rudely that we are comming in the early morning and added that it will take about 2 days to repair problem. Kindly take some action on him and warn him not to do this to any body else.
                    Dear Sir,

                    I have Landline & Broadband Connection through[protected] since last one and half month we could not get continues connection of internet for the same. I had complain frequently but I could not get any proper answer. In day we are trying more then 40 time but nobody is ready to attained our telephone ( Panigate Exchange, Vadodara). In a private section their max. time limit is not more than 16 hrs. within this time they have to solve this problem otherwise they are suppose to increase our internet hrs. accordingly.

                    Kindly look in this matter and solve this at early hrs.

                    Thanking you and awaiting for your return reply.

                    Your’s faithfully,


                    Dilip Shah
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                      N
                      N.B.BOOSHAN
                      from Adur, Kerala
                      Jun 26, 2008
                      Resolved
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                      Resolved

                      Getting plenty o[censored]nwanted promotional SMSs from lots of numbers. How to stop this. I have already registered with do -not-call but still it continues. Sent email to BSNL Callcenter no
                      action so far.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Getting plenty o[censored]nwanted promotional SMSs from India Today Book Club, however i have submitted unsubscribtion. How to stop this. I have already registered with do -not-call but still it continues.
                      Dont contact customer care of BSNL. they are giving really annoying replies.
                      I took a post paid connection from reliance, I am getting promotional sms entire day, I called up to cust. care to stop sending SMSs, they replied they can not stop it and you have to be bother for at least 45 days.

                      BSNL — unwanted promotional calls

                      despite registering with TRAI for "Do not disturb" service I am still getting unsolicited calls on my mobile no.[protected] from BSNL. Pl help.

                      BSNL — unwanted bothering sms promotional calls

                      unnecessary calls and bothering promotional sms are distracting at working hour,these type o[censored]nwanted service by BSNL is not acceptable.
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                        A
                        Arvind.S.Desurkar
                        from Bengaluru, Karnataka
                        Jun 26, 2008
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                        the site www.bbservice.bsnl.in never opens. It opens only after a 20 days and i am not able to check the usage . this is a big problem for me
                        I want to see my usage by checking the portal "http://bbservice.bsnl.in", but it is not at all opening and this problem is not first time.

                        I am very much fedup... please improve your service.
                        i was appiled for BSNL bradband connection now 20 days completed stil bradband connection not given
                        I got connection (HOME 500 C) in July 01, 2008. But they didnt give us Portal ID and Password. They give us at 28th of July. And I saw chargeable used space is 8.7 GB.
                        There is only one word for them THIEF. BSNL Broadband is THIEF. Now they will charge for 7-8000 Rs for used extra space. But everybody knows that for this prise I can get unlimited net for 3 months IN buiziness. And they dont have any plan like if you use more than this space then you can not be charged (like an upper limit). AGAR MEIN STUDENT NAHI HOTA TO BSNL PE CASE THOD DETA ...
                        Give me portal id & password to see the details o[censored]sage & billing data
                        I want to see my usage by checking the portal "http://bbservice.bsnl.in", but it is not at all opening and this problem is not first time.

                        I am very much fedup... please improve your service.

                        BSNL — check usage of broadband

                        we are not able to see our usage of broadband.our portal id is not matching, and the bill is coming over.
                        fgyujvjkikfiofjvlvvifkfof;
                        how to check broadband usage space. I am using firefox web browser.please reply me
                        I cannot get bbservice.bsnl.com
                        i want to know my portal ID and password. i have applied many times for this, but there is no response from bsnl services. due to this service interruption i can't know my usage.so please check it and give me my potal ID and password.
                        please give me quick reply.
                        Thanks.
                        bsnl site never loads up... if it is, it wont show up the usage details... what these govt. webmaster servants are doing in their office... ??
                        the site www.bbservice.bsnl.in never opens. It opens only after a 20 days and i am not able to check the usage . this is a big problem for me
                        i want to know my portal ID and password.so that i can check my usage
                        i want to know my usage of bsnl broadband please inform to me which number i have to contact or please send to my email id my usage details.

                        BSNL — check usage space

                        Dear sir,
                        my landline no is [protected] please check my usages space on join in connection to till . and post my account detail . help me

                        thank you sir.
                        i hav a bsnl broad band connection with 500c plan.the user id n password given is invalid when doing the usage check.my phone number is:[protected]...i would be thankful if my problem is rectified at the earliest.thanking you
                        What does BSNL do?????
                        What does BSNL do?So many complain so little or no answer at all, is this all what we get?Let's Do something, not just ...
                        in my computer gmail site is not comming
                        how can i know my protal id and password?i am a user of bsnl Home500C...
                        sir, i want to see my usage details in www.dataone.bsnl.in. when i open this site they there is a error 500. how i can solve it? any problem related to this?

                        Student — bbservice not working

                        bbservice.bsnl.in is not working frm past few days.
                        from data.bsnl.in we are not able to see our plans
                        I want to see my usage by checking the portal "http://bbservice.bsnl.in", but it is not at all opening and this problem is not first time.
                        dear sir
                        my landline number is [protected]. i am not able to open my account usage page.pls mail my usage till 16th september
                        hopefully
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                          A
                          Arvind.S.Desurkar
                          from Bengaluru, Karnataka
                          Jun 26, 2008
                          Resolved
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                          Resolved

                          I am unable to open the website bbservice.bsnl.in, to see my usage details...
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          i cann't open bb service from last 2-3 days.how i will able to view my broadband usage?
                          i cannot my account usage bacause dataone.in and bbservice.bsnl.in is not opening so please look into the matter

                          BSNL — account is not opening

                          i am not able to open the broadband account to know the usage. this often occurs .without knowing the account i am not able to proceed.otherwise ok.
                          dear sir,
                          iam unable to know my usage account.iam not gettng proper information

                          bbservice — excess usage charges

                          We have received bill dated[protected] for the month of june in which amount of rupees 1587 shown as bbusage which is too much excess . I have examine bbusage on net.It was found that on 29th and 30th june most o[censored]sage occured. I would like to inform you that I have used bb service not more than 1 GB. because I always run with bandwidth meter when I am using net.
                          So, please revise my bill and credit rupees 1587 which is excess charged by you. You can also check my previous month usage. You will find that I have never used net more than 1 GB. my phone no. is [protected]
                          I can not chech my broadband usage till 4 to 5 days .http://bbservice.bsnl.in this site is not work properly...

                          Broadband — bbservice.bsnl.in site not opening

                          Dear Sir
                          The bsnl account management site from where the broadband usage is seen could not be opened for the last five 3 days.
                          Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
                          Thanks,
                          anish mani, Maharashtra
                          BSNL usage is not opening from acouple of months.Now tell me how can i trace my usage details ?

                          BSNL Broadband — bbservice.bsnl.in page is not opening

                          bbservice.bsnl.in page is not opening insetead of that page dataone page is being opened
                          i'm not able to see my brondband usage for the past 10 days, bbservice is not opening. how can i see my usage?
                          i cannot open my account to cheak my usage
                          (1) bbservice.bsnl.in page is not opening.
                          (2) Interepted net connection
                          (3)Distortion sound in telephone line.
                          I cannot open my account and check my broadband usage.
                          Cant Access bbservice.bsnl.in hence account settings.
                          I hav to change password ..it was urgent .. but I cant..
                          again Cant see the usage..
                          I would like if authority send my account usage by an email.
                          Cant Access bbservice.bsnl.in hence account settings.
                          I hav to change password ..it was urgent .. but I cant..
                          again Cant see the usage..
                          I would like if authority send my account usage by an email
                          i am unable to open my broad band usage accont. my e-mail is also not working

                          bbservice.bsnl.in — bbservice

                          i cant see my brodband uses. due to not open bbservice.bsnl.in
                          pl. why this type poor service give, when we hv nice and speedy bb service plz need ful for this
                          and last few days broadband conectivity vry slwoly. this not good
                          i fill we r cheate from bsnl.

                          bbservice broadband — i can't view my usage

                          i cont view my broadband usage through portal bbservice.bsnl.in
                          I have the same problem. Dont use any broadband plan that has usage limit.
                          Better choose or go for UNLIMITED PLAN !!! even at 256 kbps, its better.
                          Be careful, bsnl said that switching to another plan is free of cost. If somebody asks money only for changing the plan, its unfair because the advertisement said it's free. After that, carefull check your monthly bill. Warn them you will cancel the connection if they charge a huge bill by "mistake".
                          i cannot my account usage bacause dataone.in and bbservice.bsnl.in is not opening so please look into the matter
                          i cann't open bb service from last 2-3 days.how i will able to view my broadband usage?
                          i am unable to open my broad band usage account.
                          I GOT MY BILL 2392 FOR THE MONTH OF OCTOBER...WHICH I THINK IS EXCESS ACCORDING TO MY USAGE...I CANNOT CHECK MY USAGE AS THE SITE IS NOT OPENING...SO KINDLY REVISE MY BILL
                          i forget my portal ID & password .i cannot my account usage bacause dataone.in and bbservice.bsnl.in is not opening so please look into the matter
                          i cann't open bb service from last 2-3 weeks.how i will able to view my broadband usage?
                          Broadband usage of BSNL can now be accessed through a new website http://www.data.bsnl.in/wps/portal by using the old username and password which was being used in bbservice.in
                          my brod band portal services not opening
                          i am unable to open my broad band usage account
                          I have been availing of the facility of broadband internet from[protected] and it is expiring this year on[protected]. I want to renew it to let BSNL collect the annual charges by ECS as usual in bills. But I am unable to open the bbservice.bsnl.in site as advised in the bill date[protected] or to know if I can rest assured of renewal with payment debited to my account thru ECS as has been done hitherto.My phone # is 23633783. Pl confirm by mail or over phone
                          bbservice.bsml.in notopen to serch my broadband useges.this is very inconvinence for me.
                          i am not able to check my usage details from 2-3 days and this problem arises everymonth so a i am not able to check my usage
                          //bservice.bsnl.in nevers opens wats the use of it then
                          my portal uses are not showing, it saying that your password & user id is invalid. i have also edit my portal account but it again haveing problem.
                          Dear Sirs,
                          Just for about 2 to 3 days, I am unable to view my usage account but before that I was able to see it for the past one year or so. Yesterday, I downloaded IE8. This is just to help you to help me! By Ravichandran, M.
                          BSNL is not bothered about its customer's complaints, as it is a PSU, and we cannot rule out tte possibility of indirectly flourishing the business prospects of Private players in the field by tarnishing the image of BSNL by not attending complaints.I have been running from pillar to post to rectify the faults that BB connection has been encountering since last one month, but in vain
                          my bsnl broad usage page bbservice.bsnl.in is not opening
                          i am unable to open my broad band usage account
                          bbservice.bsnl.in is not opening.iam unable to check my usage. i want to change my password
                          HI,
                          I am not able to check my data usage of dataone. when i go to check account usage link. like is blank & no Page opens.
                          & also i want to change my user id password so can anyone guide me that how to check account usage & about changing password.
                          I am unable to open bbservice.bsnl.in for the last fortnight. My complaints are of no avail. How can I regulate the Broadband usage without knowing how much I have used and what remains?
                          I end up with a lot of frustration and paying unnecessarily more than what I could have avoided. Will someone help me please?

                          BSNL Broadband — I am unable to open the website bbservice.bsnl.in to see my usage details

                          I am unable to open the website bbservice.bsnl.in to see my usage details.
                          Dear sir Every time i want to know my usage of broad band current month iam not able to get the required information
                          do the need ful ;up to date the records so that the customers
                          get the required information immediateily. thank you
                          aftab shariff
                          when i open bbservice.bsnnl.in, maximum times i get in problem.
                          I am unable to open most of the times, how will i ckeck my downloading? I am fed up with this.
                          To hell with your service!
                          can't open bbservice.bsnl.in to change settings and view usage
                          Respected sir

                          we cant able to open the website to view the usage details(http://bbservice.bsnl.in)..plz take necessary&immediate steps so that we will be fulfilled&satisfied..
                          bsnl broadband page not showing. i can not open this page
                          we cant able to open the website to view the usage details(http://bbservice.bsnl.in)..plz take necessary&immediate steps so that we will be fulfilled&satisfied..
                          i can "t open my account
                          well the same is happening to me i am also not able to connect to the same site and on the whole not bale to check my account to see that the usage is rite or not if possible plz help me out with it..

                          BSNL — bbservice.bsnl.in is not working

                          sir am anable to access the bsnl site.the site of bsnl that i can't is bbservice.bsnl.in
                          my usages details could not openned
                          Dear Sir,

                          i am not able to check my usage details from 2-3 days and this problem arises everymonth so a i am not able to check my usage

                          Your unsatisfied customer
                          [protected]
                          sir,
                          i could not open the portal bbservice.bsnl.in
                          similarly others too couldn't.verify it quickly and solve the problem.
                          this is my humble request.
                          i am not able to check my usage details from 3-4 weeks and this problem arises everymonth so a i am not able to check my usage
                          i am not able to check my usage details from 2-3 days and this problem arises everymonth so a i am not able to check my usage
                          bbservice.bsnl.in notopan to serch my usage this problem arises every month
                          i am unable to open my broad band usage account.
                          bbservice.bsnl.in notopan to serch my usage this problem arises every month
                          I cannot open my account and check my broadband usage.
                          my usages details could not openned
                          I cannot open my account and check my broadband usage.
                          I cannot open my account and check my broadband usage.
                          www.bbservice.bsnl.in is not opening to check my Broadband account.In the News papers it was mentioned there will not be any
                          connection. Your have charged Rs.250/= extra. Why?The Broadband connection was given only on[protected].After that we have not made any telephone call from our Telephone. The
                          Telephone is locked. You have charged Rs.569.00 How?
                          Please claridy.
                          Dear Sir,

                          We have taken bsnl broad band connection one mont back. Still the loging id and password is not enabled. we have given complients on 1500 and 2573400. There is no action. Due to this we are unable to see the ussage deatails. Please advise us to stay with BSNL or find other service provied to get better service.
                          Thanks
                          A.Vaikunda Moni
                          I am unable to access bbservice.bsnl.in & thus unable to check broadband usage which is imp as they have posted very heavy bill.
                          I am using broadband connection. Past two days the net is not connecting and the error is 797. And I contacted your technical assitant (phone no. is[protected] He asked me to check the all the ports and repress it . Immediately it was connecting but after shutdown the system the same error (797)it is ginving. And today suddenly link was failed whole the day while using net.

                          Can you please help me in this matter and give me immediate solution to this problem
                          thanks and regards
                          Unable to see account uasge for past 15 days
                          Dear sir

                          bbservice.bsnnl.in, is opening but Icant show usage details form last 4 days.

                          Your unsatisfied customer
                          [protected]

                          BSNL — bbservice problem

                          Hallo frendz,
                          There is a problem with www.bbservice.bsnl.in .Problem starts on 112009 .
                          The probles is, i am opened the portal with my user id and password.and click on the usage details tab.
                          On the SELECT MONTH list there are no months listed.
                          This is my problem.The list box only contain the word "Select month".
                          And in other site, when tried to access my usage details, there is a ERROR MESSAGE only.
                          What i do ?
                          I dont know that this is only my problem !
                          please help me !
                          IF YOU HAVE A suggestion please email to me !!
                          my id is :www.[protected]@yahoo.com
                          I cannot open my account and check my broadband usa
                          i am unable to open my broad band usage account
                          I cannot open my account and check my broadband usa
                          I cannot open my account and check my broadband usa
                          does any one actually notice to the problem of the customer/user of bsnl broadband? I really doubt. Any body could sugesst me to whom I shall complain each time when I cannot view my USAGES. is any body responsible for these negligence?
                          I am not able to check my usage details from last 7 days and this problem arises everyweek 1 or 2 times.
                          bbservice is not opening hence it has become unable to access our internet service usage
                          Past 25 days i am unable to open my broad band portal usage account.this is very inconvenient for me
                          I cannot open my account and check my broadband usage
                          dear sir,
                          i am here complaint that the site i.e www.bbservice.bsnl.in which used to know the usage details is not opening .kindly, look into the situation and solve it. we r worried to know the usage details.
                          kindly do the needful...
                          Dear sir,

                          I am unable 2 know my broadband usage 4 last 10 days...Anybody is there to solve this problem
                          ?????????
                          Date : 20 Jan 09
                          Dear sir,

                          I can not check my broadband usage details since 7days .http://bbservice.bsnl.in this site is not work properly...


                          Your unsatisfied CUSTOMER
                          [protected]
                          bbservice.bsnl.in hardly opens, and that is not good...there should also another way to check usage...
                          The site is not opening.
                          i lost my id portal password plz help me.
                          iam not able to view my bsnl bb usage, very rarely im able to check my usage
                          my bbservice.bsnl.in site not open 5 day before
                          plz help me.
                          my net in" http://bbservice.bsnl.in" is web page not open.so plese reduce these complent.
                          I CAN'T ABLE TO CHECK MY USAGE FROM WHEN I GET NET CONNECTION.
                          same problem here
                          i forget my email password [protected]@bsnl.in
                          how to get my new password
                          i change my broadband connetion password is change how to du this
                          i cann't open bb service from last 2-3 days.how i will able to view my broadband usage?
                          i cann't open bb service from last 2-3 days.how i will able to view my broadband usage?
                          i cann't open bb service from last 2-3 days.how i will able to view my broadband usage?
                          site bbservice.bsnl.com not opening
                          I am not able to check my data usage of dataone. when i go to check account usage link. like is blank & no Page opens.


                          i also tried ping to url but i am getting request time out
                          C:UsersRamakrishna>ping 218.248.240.39

                          Pinging 218.248.240.39 with 32 bytes of data:

                          Request timed out.
                          Request timed out.
                          Request timed out.
                          Request timed out.

                          Ping statistics for 218.248.240.39:
                          Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
                          i'm using bsnl wll model no. EC325 for net connection but it's very slow yaar how can i improve net conection speed up plzz anyone help me?????? i[censored] have any information plzz e-mail me on my my id [protected]@yahoo.com thanks.
                          i can not open bbservice.bsnl.in for checking my account usage.
                          i cann't open bb service from last 2-3 days.how i will able to view my broadband usage?
                          Dear Sir,
                          Please send me the bill for Feb - March 09. I have not received the bill by post sofar.

                          Thanking you.

                          Yours faithfully,

                          Songram K Singh
                          I can not open my portal ID and so my usage details.
                          i cann't open bb service from last 5 days.how i will able to view my broadband usage?
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                            M
                            murthy
                            from Vepagunta, Andhra Pradesh
                            Jun 25, 2008
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                            I have data one Broad Band Connection with night 2.00 am to morning 8.00 am free
                            it shows in my usage that i have used about 150 three in limited usage timeperiod
                            but clearly the time is like 1:57 to 2:27 150...Mb
                            1:59 to 2:20 170..Mb
                            they are robbing us .
                            so either give them a wack or be carefull
                            is that the same what i had the bill 90mb when i used 1 minute beyond free period time i had used 6.13-8.01.my advice is that to power off the modem at 7.50 itself and use the free time and usage seperately so that they could not claim free hours
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                              dr.vishal shah
                              from Pune, Maharashtra
                              Jun 25, 2008
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                              my landline number is[protected], i have taken homeplan 250 of bsnl broadband.my broadband is not working since last five days.i am facing so many problems due to it in my business as well as my further studies.
                              kindly co-operate me for solving the problem as eaarly as possible.
                              My land line number is[protected].I have taken 750 unlimited home plan. From 1 month I am not able to connect my internet. It is giving Error 678. I have complaint about it to 1957, 1500 and at my nearest bsnl brodband exchange but till now action was not taken, because of it I am suffering from many problems.
                              As soon as possible Please try to solve my problem I will be very thankfull for it.
                              From Sasaram, Kainhya parsad Phone no[protected]
                              i have a bsnl broadband connection. my phone no is[protected]
                              i am unable to connect to the net since a week, and the customer care no is busy pls help me for it. do call me and tell me what to do.
                              i hope you look onto my request
                              i am unable to connect to internet in WINDOWS VISTA as it is asking the dial up no. can any one tell me what is the dial up no for BSNL BROADBAND
                              sir bsnl charge 480mb extra to me .they added 480 mb of 30th june in july month.this is not fair .pls any one can tell what can i do for this exta charges pls help me
                              want to know my portal id & password
                              i want to know my portal id & password so that I can check my broadband usage details.
                              please mail me my portal id & password.
                              my phone no:[protected]
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                                Mitali Sharma
                                from Mancheral, Telangana
                                Jun 25, 2008
                                Resolved
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                                Resolved

                                1.I am Rahul Sharma Tel No.[protected], Dundigal, Hyderabad.
                                2.The portal for lodging Broadband complaints says it cannot connect to database.The other portals are for landline complaints.
                                3.Complaint - Broadband is getting connected but webpage is not opening - some LAN TCP/IP settings wrong - complaint no.00069 dated 25 Jun 08 refers.Kindly expedite.
                                4.Your helplines are not very helpful i.e. 23233311, 23231345, 23234770 do not attend the phone..sometimes it is engaged ..other times no one picks up..these are also not 24 hours lines.Other [protected] can not provide satisfactory online help, it can only lodge a complaint, 12678 disconnects you after saying .. pl. hold all operators are busy!!
                                5.Kindly improve the setup.
                                Jun 23, 2017
                                Complaint marked as Resolved 
                                i was a bb user under plan 250 and changed to home ul 500 plan from december 2008. An application for the same was given on the 15th of december and i was told that the new plan will come into effect from january 2009, but while surfing the official data one website on the 29th of december 2008 i saw that the plan had already been changed to home ul 500. On seeing this i started downloading and now the bill for january 2009 has come showing an amount of Rs 8502 to be paid by 29/01/2009. Please clarify the details. [Specially the bb usage charge of Rs 7100.10 which seems to be appaling]. Kindly give an immediate clarification/details of the complaint lodged.

                                Thanking you, SUJATA RAM KUMAR
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                                  NEELAM NAQVI
                                  from Nawalgarh, Rajasthan
                                  Jun 25, 2008
                                  Resolved
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                                  Resolved

                                  MY BILL NO IS 2276605, SUBSCRIBER NO IS 31571110 AND TELEPHONE NO IS 2426154.
                                  Sir, Pls note thate we have requested for Tariff plane for monthly charges Rs 900/ and we have received bill for another plane.The BSNL person for booking has also misguided us.His phone no is -[protected].He never informed us re modem charges he said that every thing is free only we have to pay for our requested plane.When we received the bill we immidiatelly called him up, he said we'll discunnet the cunnection but as on date things are going.Pls to check our requested form and provide us the requested connection and rais the mentioned bill again.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  pls do the needfull
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                                    Rajesh Kumar
                                    Jun 24, 2008
                                    Resolved
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                                    Resolved

                                    Initially after putting a lot of effort somehow I could be able to get Broadband connection, it all about 8-9 months passed but I never enjoyed the connection even a single day, the situation is as horrible that you can’t relay that you will be able to work smoothly even for a Hrs., My company provides me facility to work from home and for that purpose I took the Broadband connection but I have not a single day working from home, though I am properly paying my rental charge for broadband connection. While approaching the local exchange they have their own problems, some time network outage and power failure, The local exchange officer behavior is very bad, I am fed up with this service.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    WHY MY MORE USAGE OF THIS MONTH?????
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                                      Michael Mazgaonkar
                                      from Bengaluru, Karnataka
                                      Jun 23, 2008
                                      Resolved
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                                      Resolved

                                      I have been trying to call [protected] for the past week, but I get the message that the number is not valid. But I can receive phones from that number. I filed a complaint with the 24365 helpline number, they said that it will be resolved in 48 hours, but the complaint is still not resolved.The docket number for the complaint I filed is 1600218.

                                      Please resolve the complaint immediately. If two BSNL subscribers can not talk to each other then it is a very bad reflection on the BSNL service.

                                      Michael
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      unsubscribe hvideo of the day. my mobile no. is [protected]
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                                        s.neelakandan
                                        from Mumbai, Maharashtra
                                        Jun 23, 2008
                                        Resolved
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                                        Resolved

                                        my landline no. is 27502155.bsnl refused to give me a landline and i was directed to a franchaisee, swami smarth . this concern is having DID, a technical term. they have a PBX like thing and all the residents of the society are given landline connection . when i wanted a braodband, i was directed to BSNL. i got the broadband. which works sometime.many of the days, the landline is not working. 10 days back, the landline was not working, but broadband was working. after protracted follow-up, the landline started working, but broadband failed.the franchisee expresses their inability to solve the problem. they are expecting mr.kudal from chinchwad exchange. i met mr.jadhav at chinchwad exchange. he also promised to rectify things. the present status is broadband is not working for the last ten days.landline too failed today.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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