Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15972
Resolved
6089
Unresolved
9883
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 99

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chandrasekar venkatraman
Oct 22, 2020
Report
Copy

Today I have subscribed bsnl combo plan Rs.1999 and remitted through Indian Bank net banking duly debited on my bank account. But to my surprise the plan has not been activated.I request either activation or refund.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ravikant Dhaurail
    Oct 22, 2020
    Report
    Copy

    Address: Village Molanapur post Gulalpur District Jaunpur

    While i am aplying to mobile number portability due to network and net problem and
    Bsnl did not give 4g network internet so i want port my sim but these message shown evertime when we sms on 1900
    Plz solve my problem
    Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
    +2 photos
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Navin1111
      Oct 22, 2020
      Report
      Copy

      Address: Chennai

      I am unable to use my bsnl number for the past three weeks but then the signal is good in my area and I am also receiving signal in my bsnl sim, but i don't know why it is not working. Please resolve the issue quickly...
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lokesh79284
        Oct 21, 2020
        Report
        Copy

        Address: BSNL EXCHANGE, CANADA CORNER, NASHIK, MAHARASHTRA.

        My Initial Month Bill contains Deposit Rs.500 for ONT which I've purchased from outside. Also, the Deposit for CLIP amounting Rs.529 is included in the bill despite the fact that I haven't got & I also dont want any CLIP. I went to office, but no co-operation provided.
        My Bill has the extra amount about Rs.1019 including the Deposit Charges for CLIP Facility & the Deposit for ONT.
        Please, resolve & give me the appropriate bill for the Said Initial Period.

        Customer Id : [protected]
        Service Id : [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Godwin Jose
          Oct 20, 2020
          Report
          Copy

          Dear Sir,
          I’m a bsnl customer for last 5 years, now I have to port my bsnl number to Airtel. regarding that, I have tried multiple times to send message like PORT MY MOBILE NUMBER to 1900. But they are blocking my message its not sending. But I’m able to send other messages to my friends. And regarding this issue I had contacted the bsnl customer care but they are not resolving this problem and they asked me to don’t call to customer care any more for this issue, really I don’t know what to do. Please resolve this issue as soon as possible. I’m trying to port from last 3 months. I’m really stuck on this. Please help me to resolve this
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saravanan Purushothaman
            Oct 20, 2020
            Report
            Copy

            Dear Sir/Mam

            i am Saravanan residing in following new address:

            Could you please help me out to change my billing address to this new address from this old address, mentioned below.

            New Address:
            Saravanan
            No 43, R.R. Nagar, 2nd street, Near GTN College,
            Dindigul, Tamilnadu-624005

            Old Address:
            Saravanan,
            No 33/21 Thadicombu Road,
            Dindigul, Tamilnadu-624001

            Thanks,
            Saravanan
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            As requested registered landline number shared to you. please check and update the new address.
            Hi, any responses please?

            please help me out to update as mentioned new communication address
            Hi, Gentle reminder!!! please help me out to update as mentioned new communication address?
            As requested registered landline number[protected] shared to you. please check and update the new address.

            Thanks,
            Saravanan
            No Response from BSNL so far and i have provided all the details which they have requested, since no repsones!!!
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Subir Ranjan Chakraborty
              Oct 20, 2020
              Report
              Copy

              I have been a BSNL Kolkata customer for more than 2 decades but sadly, the standard of BSNL support has deteriorated significantly hence I want to permanently discontinue my landline connection.

              I have raised multiple complaints for my Landline since it has not been working since January 2020 but till now there is no resolution to the tickets raised by me. For your information, I have attached all the complaint numbers below. I have been paying for all these months without being able to make a single call from my landline. I was even so hopeful on BSNL that I also requested for a broadband connection but I should have known better that the request would never be catered.

              Hence after so many months o[censored]seless payments to your organization without availing the bare minimum facility of calls, I have decided to stop any further payments for my landline connection. This is a formal email to let you know that I am not willing to carry on the service and would not be paying anymore for a useless cause.

              Complaints or Service Requests raised:
              [protected]
              [protected]
              [protected]

              Regards,
              S.R. Chakraborty
              Retd. SBI Employee
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                CA S SHARMA
                Oct 20, 2020
                Report
                Copy

                Address: BSNL HARIDWAR

                My ftth conneciton[protected] at haridwar uttrakhand dot is lying dead since many days. I have been complaining to all concerned but the sdo/je are only telling me that they do not have an otr machine nor slicing machine, hence they connot locate or correct the fault

                is this not another form of corruption since psu is forcing people to opt out from bsnl and go to private players for their needs. On the other hand the incompetent government keeps posting self praise on twitter and linkedin about what all they have achieved.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shipra anu
                  Oct 19, 2020
                  Report
                  Copy

                  My mobile phone has been stolen that's why I want to block my bsnl sim card.
                  Name: Ram ratan prasad Singh
                  Address: New area Nawada
                  Di-Nalanda
                  No-[protected]
                  I want my sim card block as soon as possible
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    SureshTayde8373737
                    Oct 18, 2020
                    Report
                    Copy

                    My Name is Suresh Tayde

                    This is my BSNL Number
                    [protected]

                    Lattitude and Longitude
                    19.52053 and 76.20869

                    Address
                    Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

                    There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

                    No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

                    Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

                    No Help From BSNL Department Regarding Network Coverage

                    I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

                    Allternate Number
                    [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SureshTayde8373737
                      Oct 18, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      This is my Vodafoneidea Mobile Number
                      [protected]

                      Lattitude and Longitude
                      19.45497 and 76.21186

                      This is my Address
                      Room 34 Ashti Village Parthur Ashti Road, Shrishti Tanda, Jalna District Maharashtra 431501

                      We are Facing Network Coverage Problem From last 2 year due to No nearest network Tower ourside ...Indoor and Outdoor Network Coverage Problem in our area

                      Total Population of Our Village is above 90000 but we are getting network in different area not in our area ... totally Frusted of Network Coverage

                      Plz Registered Network Complaint As Per TRAI REGULATION And Forward my Concern to RF Network Engineer of Network Team to Resolve the issue of Network Coverage

                      Plz help us and Resolve the issue of Network Coverage

                      Registered Network Complaint of Grieavances and Forward to Network Team immmediately

                      I don't want to Knock the Door of Higher Authorities
                      ravinder.[protected]@vodafoneidea.com,
                      And Trai Chairman Dr R S Sharma Sir [protected]@trai.gov.in

                      Please help and Resolve the issue and waiting for the resolution

                      Allternate Number
                      [protected]
                      Oct 18, 2020
                      Complaint marked as Resolved 
                      Solve
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nigamhhh
                        Oct 18, 2020
                        Report
                        Copy

                        Bsnl sim is not showing any network.
                        No connection for call or other things
                        I tried to optout the sim and fixed again but no connection yet
                        In other slot, second sim is perfectly doing their work.
                        My bsnl no is [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nigamhhh
                          Oct 18, 2020
                          Report
                          Copy

                          Bsnl sim is not showing any network.
                          No connection for call or other things
                          I tried to optout the sim and fixed again but no connection yet
                          In other slot, second sim is perfectly doing their work
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jyoti1210
                            Oct 18, 2020
                            Report
                            Copy

                            I was texting to 1900 for getting the UPC code used for Mobile number portability but unfortunately I haven't received it even after sending the message 4 times and my balance also got deducted everytime I send a message. This is very unfair for the.consumer. so please kindly look into the above matter and resolve it ASAP.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              raghu. p
                              Oct 18, 2020
                              Report
                              Copy

                              Sir,
                              This is inform you that I have bsnl prepaid mobile no [protected] recharge on 17.10.2020 through official website bsnl online recharge portal Rs. 328, transaction ID IGAJQOAGO6 but it was failed to recharge. the refund of failed transaction is not been received.
                              Hence it is requested you to please take appropriate necessary action so that I can getting refund at the earliest.
                              Regards
                              Raghunath poria
                              ph [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Sir
                              as of now there is no refund issued.
                              it requested you to please
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                aneisha
                                Oct 17, 2020
                                Report
                                Copy

                                I have lost my mobile phone on 10/10/2020. The phone number needs to be blocked or deactivated. the said lost phone number- [protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anuroop Ashok
                                  Oct 17, 2020
                                  Report
                                  Copy

                                  Double Payment of Landline Bill

                                  Sir,
                                  I paid the BSNL landline post-paid bill on 13 October 2020 through an online platform(Google Pay). But I accidentally ended up paying the bill twice.(paid the bill two times since the first payment was shown to be failure, but later it turns out that both the payments are indeed successful).

                                  The bill number for which double payment was made is SDCKL[protected]. So I request you to check the payment transaction...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  S
                                  Srinivas Sridharmurthy
                                  from Powai, Maharashtra
                                  Oct 17, 2020
                                  Report
                                  Copy

                                  Address: #20 Buddhajyothi Layout Virupakshapura Bangalore 560097

                                  With subsequent complaints given to BSNL[protected] dated 03-jul-2020,[protected] dated 30-jul-2020 and[protected] dated 06-Aug-2020), the complaint gets closed with out the issue getting resolved.

                                  With the line down since June 2020, we have not paid the generated bill from July onwards. Appreciate if the bill be revoked and cancelled.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Simran Daryani
                                    Oct 17, 2020
                                    Report
                                    Copy

                                    From the last 14 hours my sim is showing emergency calls after restarting also
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sherinelias
                                      Oct 16, 2020
                                      Report
                                      Copy

                                      Address: alukka house,mookkannur p.o,ankamaly,ernakulam,683577

                                      Dear Sir/Madam,
                                      I am a bsnl landline customer. Recently i paid my landline bill twice through two different apps. I request you to refund my bill amount as soon as possible. My telephone number is [protected]. Bill number is SCKL[protected].Below i have attached the proofs of both the transactions.

                                      Thankyou.
                                      +2 photos
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit