Bharat Sanchar Nigam [BSNL] — cancel my landline connection with immediate effect

Address:Bangalore, Karnataka, 560035

Please cancel my landline connection with immediate effect as the same is not working past one month - line is dead. Made many complaints / escalations and till now not resolved, i am unnecessarily charged where the line is dead. I only get call from carmelaram telephone exchange (Which is just 250 meters from my residence) asking for line is working or not on my mobile phone, i pleaded many times to ask the person to come and have look for resolution, none of them turned up.
Complaints details :
[protected] /[protected]/[protected]
My landline #[protected]
Customer id # [protected]
Account no# [protected]
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir. Automatically on 17th Oct. 18 a message was communicated that on my no [protected] PRBT Bsnl free caller tune has activated, without my consent.
Sir, , my request should consider to fully deactivate any caller tune from my no. and activate default caller tune
Regards Amar Nath Ojha, Topa Collier, Lucky, Jharkhand
My BSNL mobile sim card has blocked so please kindly give the solution to unlock it. So please send me the puk code for me to unlock
Please provide me call details of my landline no.[protected] of month march 18 to may 18 at my e mail [protected]@yahoo.co.in.
I want it because someone has used it in off hrs during that period may be the nigt
Choukidar.so iwant to know to whom he has called.and about in coming also.

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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