Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have recently moved to bangalore. I want to avail broadband facility from bsnl. I registered online. Initially i had at least 10 people calling me from all branches of bangalore. Each one would ask me to find out who in my building has a bsnl connection, find their telephone number etc. This was difficult for me as i am working and new to the place. However, i did find out these details and called back one of the bsnl people to tell the number. The answer was, "this area has fibrenet, we don't deal with it." i also procured the number of one bsnl personnel at the branch closest to my area. I have called him umpteen number of times. He doesn't answer the calls. Now i have no option but to apply for some other service provider.
This is how good the customer service at bsnl is!!

This is to bring to your knowledge that we have earlier installed a bsnl broadband connection bearing account number [protected] and phone number cg[protected]_eid and its not working from the beginning itself, and we have paid the bills for the period april 2017, may 2017 and june 2017 even after not availing the broadband facilities, but as the bill is continuously raising from bsnl so please, forfeit the due amount of bill showing 32, 385/- showing on the latest bill no. Edcwb[protected], as the bill raising process should be stopped from the period 1st july 2017 to 31st july 2017 itself but it was not done.

I did the offer stv data78 on[protected] and i was credited 4gb instead of 2gb and deducted ₹156. The customer service girl told me that i have send two messages to the number 123 which i haven't (I still have the screenshot). When i asked for the return of ₹78, as i only needed the 2gb she said that since i have started using the service it is refundable. Also told me that the validity is only of a single offer. I think it is time i look for another service provider. At least the customer service wish me a nice day...

Dear sir, madam
This is with reference to bill provided by BSNL are different.
sir,
my wife using a BSNL postpaid service having mobile no [protected] bill provided by BSNL are different photographs of different bills are attached.
Dear sir i am confused how much amount i have to pay to BSNl. This is very confusion bill statements by BSNl.
please look in to this matter and solve our issues.
we are facing such types of problems many times.
Expecting Positive response.

I had given an application to shift my tel[protected] from my poothole residence address to my office address at west fort on 9 may 2018 at punkunnam, thrissur office of bsnl. There is no proper response from the bsnl people and when enquired the status at the punkunnam office, the lady staff sitting in the front office / cashier was shouting to us without any reason.

Kindly make immediate steps to shift the telephone. We had already shifted another tel[protected] in feb 2018 without any issues.
Regards,
Thilakan j kadavil

Sir..in our area 3g network is not working from yesterday afternoon...
2g internet speed is also very slow... Plz resolve the problem as soon as possible... Spnwe can take advantage of bsnl.3g service... We all are suffering. Because in our area only bsnl network.. So sir plzz plzz... Solve it very soon...
Because 2g is also not working.. As good... We all request you to plz resolve this issue.

My self C Ashok, Working as junior Assistant in Deputy Executive Engineer Public Health Sub-Division Hindupur(m) Anatapuramu(D) Andhra Pradesh(S).
we have a landline connection number is[protected]. i request u change department name Deputy Executive Engineer panchyath raj to Deputy Executive Engineer Public Health Sub Division. Please look into this matter on priority

Dear sir,
I am residential person of junagadh gujrat.
My name is kishan anandwani
First i forgot my paytm password, so i call on reset number of paytm but bsnl don't provide that service. After that i tried to call bsnl complaint helpline number, but accroding to company these number is not avaliable. So i search another number but i found nothing. So they are also not giving good service

Services under the above bill is interrupted several times in the past. My request is bsnl automatically reduce their bill during telephone dead period. At the same time they should provide continuous services by updating the materials such as wire etc. They message saying that the bill is not paid telephone will be disconnected. By paying the bill i am not sure of their good services. Please do the needful and direct bsnl for providing good and continuous services. If this is sure, i am ready to pay the bill after deduction for the dead period.

Sir
Connected tele no. [protected]
Since 15 days we have been pursuing with je ae and and shankar das sde with a request by oral as well as through sms. All efforts became vain. Reckless attitude and behavior. I do not understand what for these people.. I shall be glad rectified with fiber cable is it a crime to go for bsnl when there
Are number of private are readily available. I hope the matter will be settled in day or two.

This is mangalore. I had made a complaint to bsnl regarding my internet on 12th april 2018 (Docket no[protected]. For 2 days i got sparse internet & it stopped completely from the 15th. A few days later my dynamic lock got removed. I couldn't use my phone because there was persistent noise. They close the complaint if it is a line problem without solving the problem. They can close the complaint without asking the customer if the lineman do not want to check the line from your home till bsnl office. I have paid 3 months' rent without using the phone & pathetic internet that i got periodically before. Recently i came to know that there is a fibre optic option which will cost rs 1500/mth. This option had been there for 8 yrs & they had not even bothered to inform me about this available option when all the while i was struggling with the low class broadband. There is a pro which i did not even know till recently (I'm a customer for 23 yrs). I finally surrendered my phone & now i've got a full bill for the mth of april from the pgm's office when i have not even used it for half the mth. I have requested them to check my usage & deduct the bill accordingly.

I was trying for restoration of by bsnl number, after 1 year they finally took my application for restoration. They told me within a week it will get restored at maldhaya, varanasi office. After 2 week when i don't get any response from bsnl office again i went to maldhaya, varanasi office they told me that it is in process and gave me number 581000 to asked them reason of delay, they told me that it's pahadiya, varanasi office number. When i call them they start misbehave and cut my call.

The tel no [protected] of durga sankar mukherjee is officially surrenderd on 27/11/2017 at sehabazar tel. Exchange and it's receipt copy is with me. Also up to date bill on 27, /11/2017 has been paid by me. But still bill is coming. Now i request you please disconnect line immediately and i should not pay the incoming bill amt and since the tel device has been submitted on 27/11/2017, and so tel. Line has cut on 27/11/2017. All are done officially. I. E. Telephone faculty or tel. Connected with my house. So i do not pay the aforesaid bill amt and also i request to refund my cation money

Tel no is officially surrendered on 27/11/2017 at sehara bazar exchange. But still bill is coming. I request you to disconnect the line immediately and why should i pay the bill. Since i have paid the bill upto 27/11/17 and telephone device is also surrendered on 27/11/2017. Please consider mater heartly and oblize. Your helpful solution is needful. Yours faithfully

Today in the morning at 10:30 a. M. I received a call from bsnl (Via number [protected]) asking to resolve any issues related to bsnl broadband or to upgrade bsnl broadband, they also confirmed from me that i have a bsnl broadband connection on the landline number and told me that he is a bsnl representative, i told him that there is a internet speed problem coming in our internet. For this, he asked me to message from my unregistered mobile number bvas and send it to 56677. He also said that you will get a message but after sometime when no message was received, then he asked me to do the same, i have again send the message, then also no message was received, then he told me to send the message from other unregistered mobile number, then also i do not receive any message, i do the same but at this time i become alert and he told me that after half an hour you will receive an message for an updated credentials (Login id and password) for bsnl broadband and i have started searching various sites and found that these are hackers and add services without my concern and also i have contacted to bsnl customer care (By dialing 1503) and have talked to bsnl executive regarding this, they told me that no call has been made via bsnl customer care at your landline number.

Kindly tell me a solution so that fraud happened with me can be corrected.

Thanks and regards,
Anushri jain
+91-[protected]

Sir, till yesterday morning i was getting good network coverage of bsnl 3g inside my home, but after that they decreased the frequency range. Now i'm not getting 3g. I paid for 3g internet and if i'm not getting any coverage then what's the use of paying for it. Either they have to increase the frequency range or i want my money back. Otherwise i will change my service provider

Hello sir

This is tejashwi makani

I had lost my sim and also called for coustomer care but no call and response they told that executive will call and from lat 5 days i am not getting any solution before my lost sim gets misused i want to block it...

So i wanna tell that plzz if possible block my number

[protected]@gmail.com its my email

Dear sir, my 76 yrs old mother, mrs bucchi devi staying at village dularpur, darbhanga. Bsnl sim no.[protected] alloted from pandoul with proof of her aadhar card no.[protected]. Without any notification mobile number has been stopped and realloted to someone my same number. After a long quirry alloted number individual deposited the above number to bsnl office madhubani. Now madhubani office says that you have to take new sin for same number from this office. Really it's a horrible matter whenever a number is active in mobile communication how it was realloted. Longed my complain with central grievance and head office bihar circle patna too to solve the matter. At the time of last call there was balance rupees 160/ above. Finally you are requested that please activate my same number to my old sim card already is in my mobile. Thanx

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected].Wthout our request BSNL HANGAMA is connected to our telephone no. and started charging the amount.
Please note that i am not interested to activate in BSNL-HUNGAMA PLAN. & immediate disconnected the scheme, arrange to refund money.

Hi sir

We are are from vijaya school of business management our mobile no on with boardband is fixed is [protected]. Actually we cannt able to access the internet since 4months i have given money complaints but it is automatically is been closed. As u aware that we run a college we are facing many problem for online works. Please i request you to please forward this complaint to your higher authorities that i can be rectify as soon as possible.

Thanking you sir

Yours faithfully
Vsbm