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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 218

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S
senthil.k
from Salem, Tamil Nadu
Aug 7, 2017
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Address: Namakkal, Tamil Nadu, 637408

Our bsnl no;[protected]

1. Complaint registered date ;-23/07/2017
Complaint no;[protected]
2. Complaint registered date ;-28/07/2017
Complaint no;[protected]
3. Complaint registered date ;-31/07/2017
Complaint no;[protected]

But a resolved sms came date 31/07/2017
I am thinking the bsnl not interested for solve the complaint (Registered date ;-23/07/2017complaint no;[protected]

That land line phone used senior citizen person
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Upendra kumar pradhana
    from Raiganj, West Bengal
    Aug 9, 2017
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    Address: Ganjam, Odisha, 761105

    Dear sir, i have given so many request to prove the call history of . But still i can't get my call history of [protected]. I again request to you provide me the call history of [protected] . it's very need to me.

    Therefore I request to you please provide me the call history then I will be very thankful to you.

    Regards
    UPENDRA KUMAR PRADHANA
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Aug 04, 2017
    suryakant suman's response
    Sir, please activate my sim my number is closed due to not use from long time. Many account is link with this number. My bsnl number is [protected].
    Sir, please activate my sim my number is closed due to not use from long time. Many account is link with this number. My bsnl number is [protected].
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      S
      slvranganath
      from Bengaluru, Karnataka
      Aug 6, 2017
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      Dear sir/madam,

      I have ported to bsnl to other network on march 2017. On connection time i made security deposit of 500 rs. For new connection. But some network issue customer care issue i port to vodafone network on march 2017. I was cleared all my outstanding and successfully ported to vodafone. I request the bsnl officer at jayanagar customer center, bangalore to refund the balance amount of 371 rs. Security deposit amount, "they told me give one cancel cheque and one request form, will process your refund within three months and the amount will credit to your bank account". And i gave the request form and one cancel cheque to the officer. But till now i didn't received any amount from bsnl. Please help me to get the amount.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      I am not getting 3G speed in my BSNL SIM. I have made so many calls to the customer care number and no one could help me and fed up with their arrogant behavior. I am getting only 1 G speed during day time and during night I am getting 3G speed. It's been one month I am complaining about this issue. I am in Karnataka state.
      I am a subscriber of Broadband[protected]paying a monthly rental of about Rs 950/- but it is unfortunate that the system is out of order from 21st July. It means one third of the month. Kindly see that it is immediately repaired.
      Dear sir/madam,

      I have postpad to bsnl to pripad on April 2017. On connection time i made security deposit of 500 rs. For new connection I was cleared all my outstanding and successfully pripad to BSNL. I request the bsnl officer at jayanagar customer center, bangalore to refund the balance amount of500 rs. Security deposit amount, "they told me give one cancel cheque and one request form, will process your refund within three months and the amount will credit to your bank account". And i gave the request form and one cancel cheque to the officer. But till now i didn't received any amount from bsnl. Please help me to get the amount.l ast payment receipt send now.

      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      From
      Ashok Kumar
      [protected]

      mobile postpaid security deposit refund - Comment #3119714 - Image #0
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        D
        Dr James Mathew Pampara CMI
        from Changanacheri, Kerala
        Aug 5, 2017
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        Sir/madam,

        I, the undersigned, james mathew pampara, holder of bsnl mobile number [protected], today went to the bsnl customer care centre, kanjirappally, to link my mobile number to my aadhaar number. I took this mobile number 13 years back when i was working in bangalore. Now i am transferred to kerala and my aadhaar address is also of kerala. However, when they learned that my mobile number belongs to karanataka circle, they refused to link it.in fact, they started the process and i got the email from aadhaar that authentication using my aadhaar number was successful. But before generating the otp, they refused to proceed further. The person who was in the queue before me was also sent away while his sim was from kerala, but his aadhaar was having tamil nadu address.

        If the same logic is followed, then i cannot link my aadhaar to my sim in karnataka as my aadhaar is having kerala address.

        In effect, i will never be able to link by aadhaar number to my sim and i will have to port this number to another private company. I suspect that the officials at kanjirappally are colluding with private company so that i should move out of bsnl number.

        Please instruct me what i have to do in this regard or please instruct the kanjirappally customer care to link my bsnl sim number to aadhaar.

        Awaiting your reply,

        Dr. James mathew pampara
        [protected], [protected].
        Anugraha, vazhoor 686504, kottayam, kerala.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        No network in delhi NCR
        My sim has been deactivated on 31/7/2017 NO coverage only NO SERVICE is coming so please activate it my mobile no is [protected] its prepaid sim
        .i have port from airtel to BSNL LAST TWO MONTHS BEFORE my sim is working till 30/7/2017 night for morning when i saw no service only coming so ples activate my no
        Am feeling shame abt bsnl it's been 20days we registered a complaint of landline & internet problem, till date no response and more over employees are playing hide n seek blaming each others.

        One of the worst services we have ever experienced, waste of taking bsnl services. All the employees higher to lower no one is on job.
        I have disconnected my llandline no [protected] installed at 3349 sector 27-D Chandigarh and requested for refund of security depisit. despite of lapse of 3 months refund not received.the application for refund of security deposit was submitted in sector 34 office of bsnl chandigarh
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          S
          Shadyslim
          from Bengaluru, Karnataka
          Aug 5, 2017
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          Address: Mysore, Karnataka, 570019
          Website: Lost sim

          Dear sir,

          Reference to the above mentioned subject your kindly requested to give me new sim in same number as i have lost my old sim in the name of mayyden ews 38 second stage udyagiri mysore
          Sim :[protected]
          Add : ews 38 second stage udayagiri mysore

          This is for your information and action to giv me new sim as soon as possible in same number.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Sir, a very long period I had received some unwanted calls & SMS from different locations or organisations [i.e. BV-652000, 655522, 656300 etc. & [protected] etc. etc.]. I had verbally complained in your customer care service. But they told that they can not solve this problem. Pls solve my problem.
          Since last 4 days, my Broadband Internet connection[protected] is not working . please do the needful
          My phone number[protected]
          I given a complaint to
          198 & 1500 at 8 days before
          But still my phone not working
          No body is not responding
          We have 5 land phones
          With in 1 day can u solve my problem or not
          Other wise I will cancel my 5 land phones
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          Thanking u sir
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            D
            DHEERAJ VG
            Aug 5, 2017
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            Address: Kozhikode, Kerala, 673631

            Online payment through fednet for amount 649/- rupees by[protected] has not been credited to bsnl account no[protected] and also deducted from my bank account. The other day i made another payment for the same bill has been made successful. But still the 1st transaction has not yet done. I check with federal bank there replies they already sent to bill desk (Payment gateway) and they send me the transaction referances for the both i have done. (Jfbk[protected] & jfbk[protected]).

            Please let me know what happen to that amount.

            Thank you,
            Dheeraj gokul
            [protected]@gmail.com
            +[protected]
            Dubai, uae
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            My number is [protected], last two days my sim card is not showing in my mobile, network signal is not showing.please solve the issue
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              A
              ashishsingh23
              from Mumbai, Maharashtra
              Aug 4, 2017
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              Address: 211008

              Twice i attempted to port out from network but everytime it is rejected due to unknown reasons.

              Let me know the proper reason of rejection or allow the porting out from bsnl network.

              Nor the bsnl is providing good network nor it is allowing to port out. Stop harrasing the customers. Atleast do the work of porting process for god's sake.

              Reply as soon as possible.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                M
                Mohammed quamruzaman
                from Mumbai, Maharashtra
                Aug 4, 2017
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                Address: Khordha, Odisha, 751006
                Website: bsnl.co.in

                My broad band connection is not fulfilling my need due to the state of out of order. Please vide my complaints bearing no.[protected] dated 19/06/2017, no.[protected] dated 30/06/17, no.[protected] dated 30/06/2017, no.[protected] dated 21/07/207. No.[protected] dated 27/07/2017, no.[protected] dated 05/08/2017.
                Your department is sending message of resolving the fault without repairing the same. Therefore, i want to disconnect the broad band service without affecting the land line telephone number.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Aug 05, 2017
                Updated by Mohammed quamruzaman
                In addition to the above complaint No.s one new complaint bearing No.[protected] dated 05/08/2017.The internet service is still out of order.
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                  T
                  Thanappan.k
                  from Kollam, Kerala
                  Aug 4, 2017
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                  Address: Chennai, Tamil Nadu, 600015

                  Hi, i am k. Thanappan. This is to notify you that due to very bad internet connection i am willing to cancel my bsnl broadband connection which is on the following landline number[protected] which lies on the address, no:12/23, 4th street, new colony, west saidapet, chennai -600015. Awaiting your reply and process to cancel my broadband connection soon.
                  Thanks
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    T
                    thmanikanta
                    from Bengaluru, Karnataka
                    Aug 3, 2017
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                    Address: Krishna, Andhra Pradesh

                    Sir/madam,
                    I need my incoming and outgoing call list of my bsnl mobile no :[protected] very urgently for my company purpose.
                    I contacted the costumer care which was located near by me, they didn't responded well and later also i got a nothing more than a negative response about the calls and sms details of my mobile.
                    I tried in many costumer care centres but got similar response all this days, i found this is my last hope of getting the last two month call details i. E, from june 2017 to till this date of complaint.
                    At least please give me the details of outgoing calls and sms details of july month as soon as possible.
                    I will be very thankful i[censored] gave me the information.

                    My mail id : [protected]@gmail.com

                    Please consider this request and forward it to the respective branches, i was completely dependent on the information provided by you.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Dont trust any one calling about the details regarding your account number and dont give any of your account details
                    Dear
                    sir, network is very poor in my village in bsnl so please solve this problem ...

                    thank you ...

                    beeru chaudhary
                    vill- nithawari post- pachawari p/s gonda
                    teh. iglas distt aligarh pin.202123
                    mob.[protected]

                    about my incoming and outgoing call list - Comment #2809064 - Image #0
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                      K
                      Kalpesh Lalani
                      from Jamnagar, Gujarat
                      Aug 3, 2017
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                      Address: Rajkot, Gujarat, 360450
                      Website: an eroor for pdf file download

                      Receipt number: [protected]
                      Transaction id: fcdr[protected]
                      Transaction date: [protected]:23:35
                      Amount: 1532.00
                      Phone no: [protected]
                      Bank reference no: igabsebww2

                      Your web site has an error no.503 and no pdf receipt generated and i have no receipt to above bill.
                      Please send me a pdf receipt file this e-mail id : chcbhayavadar. Health. [protected]@gmail.com
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        Ajit George
                        from Mumbai, Maharashtra
                        Aug 3, 2017
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                        Address: Khordha, Odisha, 751021

                        I have applied for a landline connection but no work has started.. I still don't have a landline connection since past 5 months.. I spoke to the sdo im bsnl office in bhubaneswar.. He is giving me numbers which only ring but nobody answers since past 5 months.. Now they say that they cannot find the underground wiring so it is not possible to give me a new connection..
                        I was first approached by an bsnl executive who took money from me at my residence then he vanished for 2months... I found him in the main bsnl head office and got my money back.. Thereafter i again applied for a new landline connection and after 5months now they say nothing can be done...
                        Please help me.. First the bsnl executive does fraud with me and now the head office is also reluctant to help and i have already paid rs.500 to them.. My customer id is [protected]... The proposed phone number is[protected]..
                        My address is plot no.383, near dav public school campus 2, sailashree vihar, bhubaneswar-751021. Khorda district..
                        I have also contacted the customer care and also filed a complain in bsnl website online but nothing seems to be happening...
                        My complain number is :ors/co/2017/589..
                        The status is still the same since past 5 months..
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          ammaabba
                          from Varanasi, Uttar Pradesh
                          Aug 2, 2017
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                          Address: Varanasi, Uttar Pradesh

                          Dear sir,

                          My mobile no. [protected] is lost on 02/08/2017 at around 4 p. M. At varanasi. I request you to kindly block my sim in order to avoid unauthorized use. I was using a postpaid sim issued by bsnl office at varanasi. Mobile brand isnokia lumia 530 dual sim (White) ime - [protected]

                          Thanks
                          Dr. Muniza r. Khan
                          Registrar
                          Gandhian institute of studies
                          Rajghat, varanasi
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Please sir do something my mob no [protected]
                          Internet working
                          Outgoing call unavailable get error mobile network not available
                          Please looking into the matters
                          Thanking you.
                          Laltu shaw
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                            J
                            Jetty Sreenivasa Choudary
                            from Chennai, Tamil Nadu
                            Aug 2, 2017
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                            Dear sir
                            I lost my mobile with sim no.[removed] (Bsnl andhra pradesh)
                            Device : one plus 2

                            I tried to reach [removed] for informing bsnl. But that number is switched off.

                            Request you to kindly block the number. I will be reaching bsnl office during tomorrow working hours.

                            [removed]
                            Alternate contact no. [removed]
                            Mail id : [removed]@gmail.com
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Aug 02, 2017
                            Updated by Jetty Sreenivasa Choudary
                            Dont ever use this web site

                            this is frauad
                            Yesterday I bought new bsnl sim card still not activated please activate my sim card ..my no [protected]
                            this web site is fake
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                              H
                              Hardik Yadav
                              from Delhi, Delhi
                              Aug 2, 2017
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                              Address: Kutch, Gujarat, 370421

                              Dear sir/madam,

                              My self hardik yadav, since i have taken this service since then, i have not got satisfactory service from bsnl. I have never complied with the 3g net service in my house. I have made many complaints for this but have not been resolved from the bsnl. Complaining is done only by formatting the complaint, you are requested to do justice to me and take the necessary action. My bsnl no is [protected]

                              Thanking you,
                              Hardik yadav
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                N
                                nidhiagr142
                                from Varanasi, Uttar Pradesh
                                Aug 2, 2017
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                                Address: 231001
                                Website: bsnl.co.in

                                Mo. [protected]
                                U. P east, mirzapur
                                2nd august 2017
                                My prepaid account balance has been deducted with rs. 30 around 6:30 am without any permission.
                                When i enquired about the same, bsnl customer care told me that a voice chat service had been activated in response to a service call made to me on the day before though i had never made any response nor instructions but ended that service call without any response.
                                They denied to refund the balance on my complaint which is unfair and disappointing.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                My bsnl number had Broadband connection and its not working approximate 10 days in a month all the time making complaint to Sikar BSNL office but not a permanent solutuon and BSNL office employee not picking phone. My broadband connection located in Beri village
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                                  B
                                  Brahmadas Chatterjee
                                  from Kolkata, West Bengal
                                  Aug 2, 2017
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                                  I am your customer last 20/25 years. We do not hear anything through telephone. I made complaint under docket no.[protected]. Your service man sri kanai chandra naskar came to our house and told that the instrument is faulty and you purchase a new instrument and fit it.
                                  I submit whether i have lawfully entitled to replace your instrument with my instrument. Whether i am paying regularly your rental but your telephone will be out of order.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Garima_Ahuja
                                    from Amritsar, Punjab
                                    Aug 2, 2017
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                                    Address: Panchkula, Haryana, 134109
                                    Website: PAYTM

                                    Since i have done two mobile postpaid recharges on 21.07.2017 and 22.07.2017 of which both of them failed but money has been debited from my bank account but till now no refund has been credited back to it. I have been trying to contact customer care from soo long but no response. As customer if we trust your application at least give us something to trust you for future transactions except these kind of poor services. Please look into this matter as soon as possible.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Ankit Falod
                                      from Ayodhya, Uttar Pradesh
                                      Aug 2, 2017
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                                      Address: Jaipur, Rajasthan, 302001

                                      My complain is automatically cleared/removed by bsnl authorised staff members without informing me. I have complained three times again and again. And still there is no progress. I had went bsnl office three times for modem configuration and still i have facing the same problem please help me out otherwise i will # off your services from this month
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        N
                                        nikhilrajkanjany
                                        Aug 2, 2017
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                                        Address: Thrissur, Kerala, 680612

                                        Dear sir

                                        For the past 6 months, my bsnl landline was facing some issues and i checked with our nearby bsnl exchange (Kandassankadavu, thrissur district, kerala)., still now they didn't fix it.. Tried many a times with them.. Now for the last 6 days, my broadband connection also not working

                                        The commercial officer mini she is not efficient, her behavior not good to costumers & their staffs are not even caring about my issues.. Why like that bsnl employee and always all staff coming not punctual, all are engaged with social media, the payments are clear till now, never delayed... But didn't get any suppor from them.. Right now i am in kuwait, its unable for me to always go behind with this, so writing this mail.. Really fed up with their irresponsible attitude, when ever i ask for a solution.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        I am using bsnl network for call and internet but thier service is not good the connection gone while call is in progress also the internet is not continues. Plz resolve. they are charging me 350 for combo pack but they arent given me that much
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