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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 260

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N
narsimhamurthy gudipati
from Ernakulam, Kerala
Oct 9, 2016
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Address: 506142
Website: Bsnl.in

Hi
I actually have internet pack in my mobile but 20 min when i surfing internet i got message like "thanks for subscribing to special 30 pack rs49 7days (51010) service. You have been charged rs.49.0 for 7 days. To unsub send sms stop or call 155223 (Tollfree).". I have fully idea about net surfing. Then i called to customer care but they didn't give proper answer to solve issue. Please give u people for solution for balance deduction and refund the money to my mobile account.

Regards
G n murthy
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Oct 03, 2016
Arunz3333's response
*No upgraded till now
Oct 03, 2016
Arunz3333's response
No 3G
My telephone no[protected] is dead from 2 days plz log the complint plz immediate take the action
This BSNL tower is old and not upgraded till the internet connection is to slow can't even open Google.

Pazakav junction othera, PATHANAMTHITTA, KERALA (KL), India (IN), Pin Code:- 689546
Iam MANOJ DHAL having bsnl mobile no [protected] as personal using at home, so i need all call details from 1.10.16 to 5.10.16 for mobile no. [protected].
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    A
    aniket kotnala
    from Noida, Uttar Pradesh
    Oct 9, 2016
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    Address: Jaipur, Rajasthan, 302017

    Ho. My name is aniket kotnala. On 21 september i have submitted my payment and form for ftth connection the guy told me it will take 10-15 days but it's now 21 day and nothing has happen and neither they r answering our call. Plz do something i was having banl broadband connection before but due to my house shifting i change it to ftth connection and the working is so frustrating, plz do something.

    Our nearest bsnl office is in trimurti marg, model town, jaipur.
    Name of the subscriber in the form is aniket kotnala.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    BSNL FTTH complaint portals do not work. The internet connection is off for no reason for a very large part of the day and we do not get compensated for the lost time on the internet and lost data. We tend to lose data when it suddenly shuts down.
    FTTH at tujar under jurisdiction of exchange bomia is not working
    loss of media since yesterday
    local operator not taking call
    ftthno:[protected]
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      V
      Varsha r
      from Mumbai, Maharashtra
      Oct 9, 2016
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      Address: Bangalore, Karnataka, 560003

      I want outgoing and incoming call details with phone number of my landline number[protected] from 30-09-16 to 08-10-16 I want details to be sent to my mail [protected]@gmail.com I want information as early as possible I want it to be in detailed information I want all details of my landline number its bsnl network it's wanted as early as possible
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Hi BSNL Team,

      i am lost my mobile in pune city, which use bsnl sim, number is [protected],
      please block my number,
      Dear sir,
      Please give the detail of incoming calls to my landline[protected] that I received on[protected]. Please send to my mail ID [protected]@yahoomail.com
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        S
        siva ruthvik
        from Razole, Andhra Pradesh
        Oct 8, 2016
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        Address: East Godavari, Andhra Pradesh, 533004
        Website: bsnl.co.in

        Sir/madam, i am a braodband postpaid customer of bsnl. I am having a problem with the internet speed i am getting. I'm paying for 8mbps but only receive 2mbps. Technicians here are saying that it is out of their hands as it is work of their superiors. The wire quality underground is very bad is what i heard from the technician. Please consider my complaint.
        Name of customer :- nekkanti veera latha devi
        Number:[protected]
        +1 photos
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S.TAMIL VANAN
          from Kanchipuram, Tamil Nadu
          Oct 7, 2016
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          Address: Kanchipuram, Tamil Nadu, 631502

          My mobile number is [protected]. My plan is nesam expired on 19 th sep. 20 th morning auto renewal for rs.49. I didn't seen. I recharged for rs.49 via paytm. For plan extension two times recharged. I made call to bsnl customer care four times, my money not refunded. If i recharged twice amount added in my account. But plan extension my amount was not added. Please re credit to my account.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            D
            devi1952
            from Kayankulam, Kerala
            Oct 7, 2016
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            Address: 688006

            Landline no[protected]kerala circle-alappuzha)
            Customer id — [protected]
            Account no[protected]

            I tried to pay the bill no[protected] for october 2016 for rs 1038/- online via bill desk gate way. an amount of rs 1048 has been debited to my sb account - indian overseas bank, wadala (mumbai). bank reference no[protected]fp. but the bill was shown as outstanding
            I had to pay the amount again through another transaction to clear my bill.

            I am due for a refund of rs 1048.

            Reedevi ramachandran
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Kindly disconnect my telephone no. and broadband as I do not require it.
            [protected]
            Please refer com reg no[protected] dated 29/9/16. tel is dead since last 10 days. after complaining still no joy pl look into it to resolve.

            m-[protected]
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              S
              Sanjay@70
              from Ahmedabad, Gujarat
              Oct 7, 2016
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              Address: 312617

              Bsnl office: village: gotan, tahsil: merta city, distt: nagaur, state: rajasthan
              I have applied before 15 days. Bsnl officer said that the charges will be deducted from the first bill & no need to issue the demand note. Till date there is no further action has been taken, they always buk & assure for the tomorrow. Please help for their immediate action please.

              Sanjay ([protected])
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                L
                L P CHAUDHARY
                from Kolkata, West Bengal
                Oct 6, 2016
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                Address: Kolkata, West Bengal, 700072

                My ph no was [protected] i am a senior citizen and got heart attack on 21.2.16 since then my office us closed but i getting bill of excess ant as well as phone was dead since july as per complain record so i was bound to surrender the connection in sept 2016.
                I therefore request you to please arrange refund of security money immediately without deducting a y amount hence i have already paid extra in last 3 bills.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                My_sim_number[protected]
                Send on this number [protected]
                We have BSNL landline at Shimla.[protected]. I applied for disconnection of Internet facility (not for telephone). By mistake the BSNL has disconnected the said landline. Because Internet services are poor. Please restore landline immediately.
                Sir,
                The bsnl mob. no. [protected] is not being recharged even though the payment has been made and the no. is said to be switched off even though it is showing fine on the phone.
                The transaction detail of Rs.110 is given . please solve the problem immediately, and redeem the amount.
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                  K
                  kakuanagha
                  Oct 5, 2016
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                  Address: Alappuzha, Kerala, 690508

                  Dear Sir,
                  I am writing this mail to bring your kind attention on below:-
                  My land line and internet got disconnected on 23 Sep 2016 at 1200 hrs and complaint lodged on the same day. No inquiry or services were provided since than even after register many compliant on customer center and Kayamkulam BSNL office. The connection was established today (5 Oct 2016) at 1200 hrs which cause many loses including faith on the government service provision. With this I requested you to forward my application to an appropriate department to reduce the bill amount (monthly charge + user charge) for the duration of facility absence.
                  Kind regards,
                  Ajaya Kumar Krishna
                  Sreevalsam, Menampally, Pathiyoor (PO) Kayamkulam, Alappuzha, Kerala 690 508
                  Custemor ID : [protected], Account No. : [protected] Phone No. :[protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Sir my bsnl prepaid mobile no.[protected] outgoing, incoming and sms details from the period of 01/06/2016 to 30/09/2016 pls, provide my email ID [protected]@gmail.com
                  I am a resident of 50/15, first floor, Ashok Nagar, New Delhi-110018. Ground floor owner has changed his flat into commercial shop which is causing a nuisance to us and upper occupants. I request you to take the immediate action to stop his activity.
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                    J
                    jahnavi abhyuday
                    from Bengaluru, Karnataka
                    Oct 5, 2016
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                    Address: 560095
                    Website: bsnl.hungama.com

                    Sir, Please deactivate the Hungama plan immediately. We have not registered for any such Hungama plan on our telephone number[protected], but still since almost 2 years we are being charged in our monthly telephone bill on this account. Hence I request you to kindly deactivate it soon and refund the amount charged since the commencement of the plan.

                    Thanking you, in anticipation of your early action.

                    Regards,
                    K.C.Abhyuday
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      R
                      Rishabh Katta
                      from Lucknow, Uttar Pradesh
                      Oct 5, 2016
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                      Additional services like games on demand, music on demand, movies on demand by humgama are activated on my bsnl broadband without my consent and i want to unsubscribe that from my landline broadband service pack. My phone number[protected].
                      Please unsubscribe immediately and arrange to return the money which taken by bsnl by the bill for 4-5 months.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Sep 29, 2016
                      dipa pawar's response
                      I request for our lendline phone num is [protected]
                      I requet for Our landline phone number is [protected] dead from 2 month please get any action for it
                      Dear Sir/Madam,

                      I lossed my BSNL sim due to mobile theft .We need same number in duplicate SIM .During travelling time from Hebbal to Tin factory BMTC bus I lossed my mobile .We need help from BSNL office to block the SIM on immediate basis

                      Kindly block the sim card -[protected].

                      Thanks & Regards,
                      Shubha
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                        M
                        madhu5
                        from Kolkata, West Bengal
                        Oct 5, 2016
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                        Address: 721423
                        Website: bsnl

                        Dear sir,
                        Sub: lost sim card

                        I have already lost my mobile phone, so I requested to you sir plz block my SIM card..my mobile no.[protected] and I have a GD no.

                        I have already lost my mobile phone, so I requested to you sir plz block my SIM card..my mobile no.[protected] and I have a GD no. ( 2nd time type because minimum no. 350)

                        Regards
                        Madhusudan das
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Help me to activate my sms
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                          Priyanka154627
                          from Port Blair, Andaman and Nicobar Islands
                          Oct 5, 2016
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                          Address: Kolkata, West Bengal, 700156
                          Website: www.bsnl.co.in

                          Hi,

                          No internet connection for last 6 days. Lodge a complain on 30th september and that time we were told that its gonna take 3 working days.

                          Its been 6 days and no solution. Whenever calling the customercare they are saying that it will be resolved by 24 hrs with no result.

                          Or visit branch which operates from 10 - 5 pm. Even for disconnection you have to visit to office. This is simply hopeless.

                          Complain no : [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Respected Sir,

                          Request you to kindly send my mobile call history details 1st SEPTEMBER 2016 to 29 SEPTEMBER 2016.My mobile no. is [protected].
                          My mail id: [protected]@gmail.com

                          Regards

                          PRAVEENRAJ
                          My number is [protected]... My friend is using my bsnl number in the wrong way... Please deactivate as soon as possible..
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                            Y
                            yogeshgarg
                            from Bhopal, Madhya Pradesh
                            Oct 4, 2016
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                            Address: Satna, Madhya Pradesh, 485001
                            Website: www.selfcare.wdc.bsnl.co.in

                            Dear Sir/Mam,

                            I have made a request for BSNL land line broadband plan change via self care portal in relation to Land line number- [protected].I received a system generated message(request submitted successfully) with a prelead ID - [protected].

                            I am enclosing copy of JPG image of that system message for your kind reference.No action has been taken till date;while request is made on 17/09/2016.
                            +1 photos
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Oct 04, 2016
                            @Krishana's response
                            Mera phones khogya
                            Oct 04, 2016
                            @Krishana's response
                            SIM ko block kr do plz
                            Lost SIM no.[protected]

                            No action taken for request of bsnl broadband plan change - Comment #2567592 - Image #0
                            No action taken for request of bsnl broadband plan change - Comment #2567592 - Image #1
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                              geetthakur1
                              from Kolkata, West Bengal
                              Oct 4, 2016
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                              My bsnl number([protected]) was recharged on third of october, 2016 and a recharge of rupees 550 was made .
                              to my utter surprise today on 4th of october, 2016 the balance has been reduced to rupees 432 only
                              it is my request that i have all related balance deduction information and appropriate refund to be made
                              around a hundred rupees has been deducted so i kindly request for the bill and desireable solution of the balance deduction problem
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Sep 30, 2016
                              eswarappage's response
                              I lost my mobile handset along with my SIM card today. My mobile no was [protected] . I want to block the SIM card so that no one mis use it. Mean while I have submitted FIR. I request bsnl to block my sim immediately.
                              My temporary mobile no. +91 [protected] & +91 [protected]
                              Oct 04, 2016
                              Updated by geetthakur1
                              there was a internet setting requested and thus the money was deducted
                              thank u bsnl for helping me
                              Oct 04, 2016
                              Updated by geetthakur1
                              please let go the complaint
                              thank u
                              I lost my mobile handset along with my SIM card today. My mobile no was [protected] . I want to block the SIM card so that no one mis use it. Mean while I have submitted FIR. I request bsnl to block my sim immediately.
                              My temporary mobile no. +91 [protected] & +91 [protected]
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                                Shyam
                                from Bengaluru, Karnataka
                                Oct 4, 2016
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                                Address: 560021
                                Website: BSNL

                                My current address is displayed as incorrect and needs correction as my home electricity bill al is this in the updated address and the postman always delivers to wrong address
                                Rajeshwari e
                                15/2 1 cross 1 main road hanumanthapuram srirampuram bangalore - 560021

                                I need this to be updated with below number and full name.
                                Rajeshwari ethiraj
                                52/5 1 cross 1 main road hanumanthapuram srirampuram bangalore - 560021
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  lov71
                                  from Kashipur, Uttarakhand
                                  Oct 4, 2016
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                                  Address: Udham Singh Nagar, Uttarakhand, 244713
                                  Website: teleculler 1500

                                  Dear sir/medam
                                  Am a new user of bsnl broadband service.. I have booked new connection of bsnl broadband. After a log time site engineer visited and only connected land land phone and not connected bsnl moder and said it is not my work.
                                  You should called outside engineer for connected bsnl modem. It is very convinced for me. And alos said that it is not a cup of tea so please don, t do yourself.
                                  Please do needful as soon as possible. I am waiting for your responce
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Sep 25, 2016
                                  GOPINATHAN K.O.'s response
                                  UNSUBSCRIBE THE HUNGAMA MOIVES ON DEMAND, HUNGAMA MUSIC ON DEMAND & HUNGAMA GAMES ON DEMAND AGANIST BSNL LANDLINE NO.[protected] WITH IMMEDIATE EFFECT AND CONFRIM THE SAME BY RETURN MAIL.

                                  YOUR IMMEDIATE ACTION IN THIS MATTER HIGHLY APPRECIATED.

                                  REGARDS
                                  Sep 26, 2016
                                  Vicky Antil Sumit's response
                                  [protected]
                                  Please deactive my hungama music & game plan as soon as possible .please call me at [protected].my email id is vijayzoom.[protected]@gmail.com
                                  My mob. no-[protected] incoming & outgoing mesg. not receive
                                  My no not active 2 bay ago plz my no activet
                                  Unsubscribe the hungama moives on demand, hungama music on demand & hungama games on demand aganist bsnl landline no.[protected] with immediate effect and confrim the same by return mail.

                                  Your immediate action in this matter highly appreciated.

                                  Regards

                                  gopinathan k.O.
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                                    sandeepbarala123
                                    from Delhi, Delhi
                                    Oct 3, 2016
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                                    Address: Jaipur, Rajasthan, 302016

                                    Hello Sir,

                                    Phone Number :[protected]

                                    My Internet was not work last 4 month . after too many complaints I have decide to close connection with BSnl.

                                    I have Deposited last month bill and submit close application to branch office on 26 September 2016.

                                    but still by connection is not closed.so Please close my connection . I will not pay any thing to you . and please refund my deposit.

                                    I am very disappointed with BSNL service.

                                    please close my connection other wise I have to go consumer court.

                                    Contact No :[protected]

                                    Thanks
                                    Sandeep Barala
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    I paid online bsnl bill of mobile number [protected] of 294 by using my bsnl app on mobile number [protected]. The amount got debited but bill not paid. Plz look into the issue and solve .
                                    Email [protected]@gmail.com
                                    Deactivate music game and movies hungama on liandline no [protected]
                                    Sir,
                                    My name is Simi.P. My BSNL mobile no. [protected]. I am kindly requesting you for out going and incoming call history with date and time from July 2016 to till this date.i am ready to pay applicable charges.please can you send through by my e-mail ID [protected]@gmail.com
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                                      K.K.KUMAR
                                      from Rajahmundry, Andhra Pradesh
                                      Oct 2, 2016
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                                      Address: East Godavari, Andhra Pradesh, 533105
                                      Website: www.bsnl.in

                                      Carried away by the kind of advertisements and believing that BSNL service improved in the face of stiff competition from private operators, I availed Combo Telephone with broad Band connection[protected] some two years ago and trust me I have lodged complaints for roaring sound in telephone line for not less than 100 times.
                                      Every time promptly the local Exchange sends its line man. He phones me from local junction box and enquires if it is okay.
                                      They complained to me that my telephone set is faulty, I bought another one and the same problem persists.
                                      Can BSNL ever improve?
                                      I am facing a hell here with their service.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Sep 27, 2016
                                      Indrajit Chatterjee.'s response
                                      I have lost my Mobile phone along with SIM CARD while travelling Local TRAIN due to OVER croud between Panskura- Mechada 25.9.2016 please blocked the no [protected] immediately.
                                      Sep 27, 2016
                                      dhamayanthi anbalagan's response
                                      My Cell No.[protected] some time i received some unknown calls. so want 01.08.2016 to 31.08.2016 incoming and outgoing call details
                                      R/Sir/Madam,
                                      I have a new connection customer no [protected] and my telephone no is 2581131 which is allotted to me. The technical (line man) person say I have no pair of connection in the Distribution box. I have to bare with it. but I need the land line telephone. what is the technical fault I don't know pls.
                                      I have lost one HTC desire mobile set having the above sim no in my mobile this morning, which has duly been complained to Shakespeare P.S Kolkata.
                                      Request temporary suspension of the connection to avoid misuse.
                                      My Cell No.[protected] some time i received some unknown calls
                                      No my problem solve by BSNL
                                      I have Lost my phone with my SIM card.my no.is [protected].please block my SIM. So that no fraudulent use the SIM. After blocking please send me email. Indrajit Chatterjee. [protected]
                                      Mail. No.[protected]@gmail.com
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                                        अजित T.कुमार
                                        from Ramnagar, Uttar Pradesh
                                        Oct 2, 2016
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                                        Address: 450001

                                        Have submitted my document to BSNL khandwa Mp to Port my idea number in to BSNL on 28/9/2016, but till date they not proceed to port.for last 4 days they twirling me again and again. यदि bsnl हमारा नंबर पोर्ट इन नही कर सकता है तो कम से कम डाकूमेंट तो वापिस कर दें ताकि हमारे डाक्यूमेंट्स का मिस यूज नहीं हो सके। bsnl मे सिर्फ लापरवाही का ही आलम है। bsnl में कोई भी प्रॉपर रिस्पांस देने को तैयार नहीं है।
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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