Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Date:[protected]
To,
The divisional engineer,
Bsnl office,
Hyderabad.

Sub:-request for disconnection of bsnl telephone no.[protected].

Sir,

I have been using bsnl telephone vide no.[protected] for the past 20 years and i do not have any regrets in utilizing your service, but for the past 4 months i. E., from oct, 2019 there was frequently failures and from dec,...

Waste o[censored]sing bsnl broadband connection, not network connectivity at all. Even for months there is no internet at home. All the green lights display on the modem buy never provides internet. They gain money by cheating people.
Too many complaints have been raised still none shows up, even if they attend they close the issue even if it is not resolved.

In sivasagar district (, assam) the wimax network is too poor. There is no any fast network except bsnl wimax in our rural areas. But due to departmental negligence in jorhat division (Sivasagar) each and every consumer have been suffering day by day regarding bad network. So i kindly inform you to take necessary action to improve the situation as soon as possible. My user id sb10006943. Name:- ruhini gogoi. Sivasagar, assam,

Respected sir
My mobile no is [protected]
I recharged the mobile on 14 feb 2020 by rs 153.
But i am unable ro use internet i am calling so many time in bsnl customer care but they
Do not resolved my problem
At lost we go gm office gorakapur the ask go to civil line telephone exchange.
Then i go to bsnl telephone exchange gkp there customer support anita mam ask come to next
Days and not give the solution properly.
Please resolve my issue asap.

Respected sir,
I am from kerala. I have a bsnl landline (Including broadband connection) with the number[protected] [pandalam, pathanamthitta dist]. I have used the bsnl services until october 2019 without any issues. But during the month of november 2019 due to lack of money, i have a 2-months bill payment pending. Due to this reason my bsnl incoming and outgoing facility, the broadband connection was disconnected and i got a message regarding this on my phone. But from december onwards i received telephone bills for respective months and now my pending bill amount is 3125/-. But still, broadband charges apply for my disconnected landline.

I am ready to pay my used time bill amount. Then why can i pay for disconnection time bill payment? please sir, please adjust my disconnection time bill amount. last week i submitted a request to the pandalam bsnl telephone exchange. But still no response from their side. That's why i am writing this mail.
Please, sir, consider my request and take appropriate action. I wish to continue my landline connection
Thanks
Rajasekharan nair r

I made a complaint about my phone[protected] around 4 months before that the incoming calls are not getting and still the same and my internet connection not there plus the phone is dead now. The technician they came and not yet resolved the problem. I will not effect payment of this month bill unless you resolve my complaint. I wonder how you sent the message to my mobile that
You resolved the above complaint number.
Sorry nothing happened no yet resolved.
Regards,
Philip thomas, kozhencherry
Dt.18/02/2020

My bsnl mobile no is [protected]
I am regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past few months. I have never ever subscribed to this sort of pack. Plz refund all the amount and unsuscribe it.
Please redress my grievance immediately.

I, shivpoojan kori, had lost my mobile phone nokia 3 with two sim card bsnl [protected] before 6 months. I did fir for same also. I had called many times to bsnl customer care for blocking the sim card but now this number is working. I am requesting to block my sim card as soon as possible. I would be not responsible if any illegal activity happened by same number [protected].
I had called in customer care number: [protected] (Picked by dr. Vijay) [protected] (Picked by deepsikha) but they didnt solved my problem. Now i am not satisfy from your customer service. Kindly help me to block my sim card
Thanks

Sir,
My lanline kolkata circle no [protected] (A/c no — [protected])
Somenath mukherjee, 228a, diamond harbour road, kolkata 700060.
My telephone bill month of january 2020 rs 708/-is duble payment
07.02.2020. On amazon..
I alredy recived my bill paid message from bsnl. But duble payment
Money not refund my amazon wallet.

Payment reference no.
1, bdo1caa1thg7 dt.07.02.2020
2, bdo1caa1tg58 dt.07.02.2020

Dear sir

I had surrendered my land line connection[protected] years back and still not yest received my deposit back.

We approached several times bsnl perumbavoor division they informed us that the deposit cheque will send to you in your address.

Kindly request do needfull, and bsnl can send the cheque the below address,

Dileepkumar p. T, parayil house, pulluvazhy p. O. Perumbavoor, ernakulam dist, kerala, pin 683541
Phone : [protected] email: [protected]@hotmail.com

I am a bsnl customer for more than 25 years. I am from balakati near bhubaneswar. My phone number is [protected]. My bsnl broadband internet service is not working for more than a month. I have already registered complaints more than 30 times in tweeter and through customer service but no action is taken till now. I personally approach the local bsnl exchange technician and take then to home for service but it seems any cable fault from the exchange but till now after approaching higher authorities more than 2-3 times no action is taken.

I had applied for shifting of landline telephone no.[protected] on dt.30.01.2020 but still not shifted to my new residence, where as new number has already allotted my new number is 2712622.
Please shift my telephone on medical ground basis because my mother is ill and we are suffering non available of telephone connection. If any thing happens to my mother i will go for a legal action in consumer court.

Every month 10 to 15 days is not working. Since last four months this type of complaint has been there. We are getting broadband connection only 15 days of every month. Hence we are going to surrender my existing connection no.[protected].

Before surrendering, i would like to know your opinion in the above subject.

Thanks with regards,

By

V. Rajamanickam
337, i floor
R. M. I. Nagar
Pudupattinam-603102
Chengalpattu dist.,

A service allinone5p is activated on 03.02.2020 without my concern on my mobile number [protected]. I have never requested to start this service. An amount of rs 5 is being deducted on daily basis from my balance amount. Your sms service to deactivate this service also not working. This happened many time in past also. Please stop this service and refund my deducted amount wer 03.02.2020. This is a fraudulent act. Please stop it. It is robery and decoity.

I recharged the amt rs 181/- but it was not done i furnish the details

Easymobilerecharge - recharge successful confirmation (Order no:[protected] and your coupons
Inbox

Easymobilerecharge.com
Feb 7, 2020, 9:23 pm (2 days ago)
To me


Translate message
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Hi,

Thank you for using easymobilerecharge.com to recharge your mobile/dth service.

We have successfully processed your recharge request as per the following details:

Order no: 97588212
Mobile/dth no: [protected]
Recharge amount: 181
Date:[protected]:22:07

Service wallpaper 55050 has been activated in my mobile without my knowledge and an amount of rs.7 has been deducted on 08/02/2020. There was no messages or phone calls before the activation. I want to deactivate the service and get the money back as soon as possible. And i also want to block any such calls or messages or popups. Kindly request you to do the necessary for the same.

Rs. 5 has been deducted from my prepaod number ([protected]) (Totally rs.5) as i was subscribed for service video 5 (57111). Well i am not using that service. So, kindly remove that subscription.
Date of incident : feb 8 2020
The message is from bt-bsnlcg

The message says "thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly."
Please do the needful-renganathan. R.

I port my number from idea to bsnl and my idea sim network was gone and i inserted my new bsnl sim and it's network also not coming i call customer care and they also not resolve my issue and cut the call i have recording of it i call again and the same thing done again this is a porting process when a older operator not showing network means your new operator is ready to use but there is no network in my new bsnl sim my number is currently switched off and i am unable to use it resolve my issue asap otherwise i take a legal action against it.

My number is [protected] which i ported

My land line phone line giving more distrubance. It is very irritating to us. Even after changing phone also more distrubance. The line man always telling that it is line problem, but no body is solving this problem since longtime. Please solve my problem as soon as possible.

Phone no. 2500332.
Name: k haribabu
Address:
Door no: 10-84
Yellapuvanipalem
Gopalapatnam
Visakhapatnm - 530027
Cell: [protected]

My bsnl sim card bearing number [protected] has been lost somewhere in raja road, sodepur, kolkata-700110. As i am requesting only to block the sim card and not for getting a duplicate one, there should be no requirement of a gde or fir. I've called the customer care service several times but no one answers. Notwithstanding the one time i got connected, the bsnl executive told that i have to contact bsnl office for just blocking the sim. No other network provider does the same. I'll be obliged if my sim card will be deactivate shortly.
My alternative phone number is [protected].