[Resolved] Bharti Airtel — Airtel data card recharge issue

Kunal Bagaria

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi,

I had done a data recharge on this Airtel Prepaid Number - [protected] on 5th May. I had done a recharge of Rs.259/- for 1 GB data valid for 28 days. However it is shocking that I was able to use the internet properly till 7th May morning. After that my internet is not working. Forget about the speed even a normal google site in not opening at all.Also when I called the customer care at -[protected], I was not given any valid reason for this issue, instead the person kept the call on hold for a long time and then disconnected the call.

Resolve this issue at earliest so that I can continue using my internet. Also 2 full days have already got wasted out of 28 days due to this issue. Let me know what to be done regarding that. Will Airtel extend my validity for 2 more days ?

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Aug 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 12, 2016

Airtel Customer Care's response Dear Mr. Bagaria,

This is with reference to your post dated 9 May 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

Ramana Chowdary Gaddam

from Kolhapur, Maharashtra

Bad network in india

Ramana Chowdary Gaddam

from Kolhapur, Maharashtra

Weast

M Suhail Patel

from Bengaluru, Karnataka

Sir /Madam
please make me that recharge should be made soon
Thanking you
SUHAIL

Amrita Shukla

from Delhi, Delhi

I want to register a complaint against Airtel for deduction of balance on 30th April and in previous months as well.
But customer care executive didn't listen to me and disconnected my call.

Now I want a compensation as I was not able to make any calls.. I want an immediate response to it..

Anurag Marmat

from Guna, Madhya Pradesh

I will removed my broadband because it doesn't give speed

keshav yadav

from Mumbai, Maharashtra

I have network problom, during call man on other side not ab le to hear me.

Narendra Kumar Papathoti

from Hyderabad, Telangana

This is Narendra kumar i done recharge 200 from PAYTM date[protected] but unfortunately its goes to wrong number original number was [protected]. wrong number was [protected]. please take proper action and solve my problem

Ramana Chowdary Gaddam

from Kolhapur, Maharashtra

My mobile no is [protected]. I am suffering with ur bad services.i am not getting paper bill to my billing address.not connecting customer care person directly by pressing 9

avi1409

from Delhi, Delhi

We are using Corporate plan of Airtel, But We are facing a lot issue related to network, No proper network coverage since you launched 4G. Please do the needful.