[Resolved]  Bharti Airtel Ltd. — Pending refund

Address:Pune, Maharashtra, 411014

On 2nd may 2016 i have done a online transaction (Transaction id.[protected] from my bank account for my mobile recharge but the transaction was not successful however the amount is deducted from my bank account.

Airtel customer care person told me that it will refund to my account within 7 days but i didn't receive the refund yet.

I have complaint so many times by email and calls to their customer service but my problem is not resolve yet.

Following are my complaint details with date...

09-may-2016
Conrc [protected]

12-may-2016
Rcrcb [protected]

13-may-2016
Conrc [protected]

14-may-2016
Conrc [protected]

16-may-2016
Conrc [protected]

17-may-2016
Conrc [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 19, 2016
Airtel Customer Care's response
Dear Mr. Jayaswal,

This is with reference to your post dated 18 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 21, 2016
Airtel Customer Care's response
Dear Mr. Jayaswal,

This is with reference to your post dated 18 May 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Airtel — Mubail sim

Im shahanshahuddin meri complaints yeh hai ki maine apna sim airtel ka DL n. Up.w mai portig kraya tha aur 40 din ho gai vo abhi chla nhi kafi airtel.offece kai chakkar kat kat thak gaya hun

Airtel — Call detil

My nema is manjot singh [protected] this is my number plz give me a last 2month all call detal send my email [protected]@gmail.com

Airtel — Activation of New Sim Card

I purchased a new Airtel simcard 2 weeks ago but it hasn't been activated yet. The sim number is: [protected] Please activate the sim anyhow within 24 hours. Thank you.

Airtel — Network problem

pls cum n check d network ..as der is no net work oly it shows no service Who All using airtel does not ve network Der r more dan 50 people who use airtel der

Airtel — lost my sim card

i have lost my sim card. i want to block this no immediately. My no is [protected]. block it immedately.

Airtel Reatilar — unwanted call and use abusive language

Dear Sir/ Madam, i am receiving call from this no.[protected], [protected]. Please i request you pls check this no exactly which place, and i want to address of this no. Pls help me. Whaterver report you will get you pls email me.

Airtel — internet Problem

my Moblie No:[protected], my internet access is very slow.. date :[protected].. i activated 5GB internet didn't respond to the service...

Airtel — Airtel NEXGTV service

Airtel NEXGTV service was deducted 80 rupees from my airtel account I need it back I want my money please help me

Airtel — lost my prepaid lifetime airtle sim

I would like to inform u DAT my airtel no. [protected] Lost please block dis sim

Airtel — invalid recharge coupon

I today bought a recharge coupon of Rs.50 but its pin is invalid. The card when i bought was fine without any scratches.

Airtel — I need a call summary report on my mobile no.

I need a call summary report on my mobile no. [protected] from 01 may 2015 to 12 may 2015

Airtel — Prepaid No 9952336049

My Phone No[protected] Network Not Connect 7 Working Day Change postpaid to Prepaid Thudiyalur Branch

Airtel Reatilar — I want to convert airtel demo sim into normal prepaid sim

i am using airtel sim of [protected] from last 3 yrs nd yesterday that sim was expired so i need sim with same mobile no. that to normal prepaid sim

Airtel — Issue on Dealer

I am the reatailer in payakaraopeta, vishaka district .we are facing trouble with our dealer named as G.Ayyappa.we have done business upto 70000 atleast in a month.So please consult us once and reply us.our demo number is [protected].

Airtel — STATUS OF THE SIM 9901708015

PLEASE TEL ME WHETHER MY SIM IS REGISTERED AND THE STATUS OF THE SIM [protected]

Airtel — damaged set top box

Company is replacing the old set top box with another old one.. They took charge of rps 350 for that... But still their set top boxes are damaged... My customer id is [protected]...pls help us...

Airtel — block the number

cansalation of my airtel mobile number [protected] because of i lost my mobile phone and there was miss use by some person that way cancel this mobile number this is most urgent

Airtel — Not get recharge

Amount get deducted but not get recharge

Airtel — lost my Number and deactivate this no

This is regarding my Airtel Number [protected]; few (13th apr 2015) months ago I have requested to deactivate this number After few days I have lost my SIM; for this issue I have requested Airtel to block my SIM.

Airtel — network lose

daer sir at gurukamla post manglore taluk s.k dist kanataka near asraruddin urdu primarey school network loss evry 10 mint also hear no 2G& 3G neatwork pleas do it carret

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information