Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I visited big bazaar 4thfeb2018, they had blame me that i am trying to take cashew — 1pkt, and also in past l try to take cashew — 1pkt. Forcibly they had taken rs3100/and rs5304/from my wallet and card in the name of police where they have contacts . Given me products worth around rs2000/balance amount rs 6404/and balance amount they kept with them. I have contacted the customer care but not get the positive reply. Now in this case...

Today i went to big bazzar i purchase approx 4300. When i say to staff to my future pay no [protected] have 200 rupees plz deducted. Then i pay 4100. He say (Tumko pura dena hoga future pay yaha nhi chalta hai patna ja ke use karo. Pura paisa dena hai toh do warna bhago yaha se) this type of misbehave. Disgusting. U think about your reputation in market. The address of big bazzar (Subhas chowk hajipur vaishali bihar 844101). Then i contact...

I purchased 2 items from bigbazaar amounting to rs1498. First i paid with cbi atm card, but the counter boy said, the payment was failed. Then i paid cash. While i was returning to my home, i received messages from my bank, and to my surprise i saw balance got deducted twice!!! And now i am in a state of shock i cant explain. Moreover i didnt live in guwahati but in nagaon, and it is not possible to travel to and fro easily! I dont know what...

I took 1 cadburry worth of rs-150/-
Bt when i came back at home i notice in my bill that the ahthority concerned charges 2 packts of cadburry worth of rs 150*2=300/- instead of one packet cadburry. Whereas i bought only one packet of cadburry worth of rs 150/-
What can i do now. Please reply.
I am using this store on regular basis. But this time i am shocking.
Regards
Arka chakraborty
Advocate...

Respected sir/ madam
I want to register a complaint against one of your staff working in silchar store home appliances department his name is palav. He has egoistic, disobedient, no respect, manner less has no sense to treat with the customer due to his misbehavior today we feel very contempt in front of all the people in the store. So requesting you to fire him from his job so that in future will not face any problem like this....

I had visited big bazar banaswadi bangalore and brought fish in big bazar after frying it was spoilt when i asked them they told we are not responsible. I have bill and everything. So please dont buy any non veg item in big bazar bangalore banaswadi. If they know it is spoil then also they will sell. So i suggest people be careful before buying non veg iterm in big bazar....

Dear sir, yesterday i purchased split pigeon peas on 17 feb. 2018. After cooking it odours very badly and worst taste. It was not having any taste at all. I served that cooked dal to some of my relatives who have came to meet me. It was such a big embrassment for me, all the left over by guest in plate after smelling only. I am very hurt by this incident & want to know is there any quality checking process in any food items. If yes, then...

I recently bought some new clothes from Brand Factory (Future Group), Pacific Mall, GHAZIABAD.
They are doing cheap marketing strategies for earnings. In the name of sale they provided ripped clothes. I bought 5 clothes as sale was to buy 5 clothes at once but the thing was when i came home i noticed 2 of them were torn and ripped. Such a big organization and bullying people....

We had purchased a king size bed from hometown online store as the item we wanted was not in stock at the local hometown store on january 18th for rs.34900. The estimated delivery was january 30th. I received any email from hometown customer center mentioning that the delivery has been delayed by a week and will be delivered on feb 9th. I called customer service and raised a complaint. I did not hear anything from them until feb 9th. I did...

Dear bb team,

I feel very sorry to be a customer of big bazaar and member of profit club also for the reason as mentioned.

I have purchased one merchandise on 23rd nov and returned it immediately with a credit note valid for 30 days. When i approached store on 25th dec (2 days later), they told me that it will go for approval and took necessary credit note copies and my contact details. After that irrespective...

•the working staff are very annoying.
•while shopping with our carts, they tend to stand in our way and prevent us from moving. Our movement is restricted because of them.
•instead of helping us, they provide us with the incorrect information about the products.
•this has become a major issue and has not been looked into. I am certain that you will look into the matter and take the most affirmative steps....

Hometown, outer ring road, bangalore. My order number is [protected]. It is a billy shoe rack. Received the product with two back panels (Top and bottom) being in damaged condition. Received wrong replacements (Top and center). Assembly guy force fitted these panels removing and drilling holes multiple times. He ended up damaging the left panel. Mentioned this in sign off sheet as well. Now i have a brand new shoe rack with wrong back panels...

I purchased 27 pc crockery set from online big bazaar website on 25th January and received it on 29th January. When I opened packet few plates were broken. I immediately called customer care and they said my problem will be solved. But since last 11 days I am daily calling customer care and sending emails, but still no response from big bazaar team...

I purchased a bottle of Lotus Herbals YouthRX pH Balancing Multi Active Toner on 3rd February, 2018 from Big Bazaar, T Nagar, Chennai. The MRP on the bottle was marked Rs 345 but I was charged 360 for the same. After verifying the bill and approaching the customer service personnel, it was told that the price of the product had increased and they forgot to change the price tag. The MRP was printed on the bottle and a separate sticker was...

This complaint is to notify you about the some flaws in billing at Big Bazaar store. I brought a pack of 'Delicious fat spread butter' from store located at Shalimar Eldee Plaza, Indra Nagar, Lucknow on 27Jan, 2018. which has MRP 66/- but they got Rs.71/- for this product. I also compared bill through Future Pay App, next day i got this massage.
"Price Match results have arrived. No lower prices were found for invoice no. 68189 dated...

The problem that i have faced is very strange. I have received the promo voucher code (Valid for 2 days only) over the cell. Before billing i have shown this to cashier. She told me that amount will be credit to your future pay wallet. But when i discussed with customare care (Csd) they told me it must be redeemed during billing else coupon would be expire (Last day of promo offer). After that customer care team suggested to do the shopping...

I bought some apparels from the big bazar rajpur road branch dehradun. While buying the clothes i saw the price to be displayed at flat mrps and after i see the bill that is after i pay the amount and receive the printed receipt of that bill i find that the extra bucks charged to me are in the name of the gst. I am writing this complaint because you mentioned about the extra gst amounts in the bill and did not display it where the prices...

Hi,

This is Sandeep Mohanty From Hyderabad. I did shopping of Rs 2503 on 26/1/18 .
I have registered my mobile number [protected] in my future pay wallet. On January 26th 2018, I have done shopping with the amount of Rs 2500 from Ameerpet bigbazaar, Hyderabad and in which i used Rs 100 from my future pay Bigbazaar wallet which i have registered with [protected]. I remebered at that time one offer was going on, in which...

I did shopping of rs2896 on 24/1/18. The person on billing counter register my mobile no incorrect when i brought it to his notice he said nothing can be done. Even the chief accountant was reluctant to acknowledge it. When i approach the customer care i was told to speak to future group no when i spoke to the future group customer care i was again told to talk to the person at big bazar even the person at big bazar spoke to that person but...

This is in regards to the worst experience for first time purchase of our product from your noida gip store for order id# [protected] on 28 jan 2018.

We bought our dining table for the occasion which was on 1 feb, we were given commitment by your sales person that the delivery will be done maximum by 1 feb. He will try to get this delivered on or before that. He ensured that product is available in the warehouse in noida and will...