Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Today i visited big bazaar store with my husband. It was a unplanned visit. I kept my luggage (Bag with some hospitals files in it) in luggage corner at big bazaar.
Security lady gave me a token.
But will shopping i lost my token. We requested them to give our luggage. But the lady used some insulting language in front o[censored]s n behind us. She was too much. This made me felt bad n changed the opinion about the store service & the staff.

Hi

Every day i am getting the unnecessary promotional offer sms from future bazaar/ big bazaar. I don't wish to receive those type of sms alerts. So please stop it immediately.

I want to cut it down from your side. I don't want the solution like "sending a sms mentioning"dealz no"to 575758." because it charge 3 rupees twice... And it replies back saying 'dealz is an invalid keyword '.
Please do the needful from your end.

I have purchasing home made product from big bazaar on 11/06/2018 at kalyan metro junction mr. Santosh jangam cash counter person tax invoice number [protected] he make a mistake one product mro is 79/- but he made 550/- big mistake do it if customer not recheack bills then surfer extra cost of product which he is not purchased it which type of service provide by big bazaar to customer please look the matter take a action to this mr. Santosh jangam as soon as possible

Dated 07.06.2018, was my first day in easyway club store opened at 234/3a, ajc bose road, kolkata. (A unit of future retail ltd., fmc fortuna).

Firstly the below average billing clerks wasted one hour to bill my products.
I took membership after payment of rs.999/- and placed order for home delivery, as being member, was the mandatory requirement for home delivery service. Inspite of paying my bill amount and membership amount, the items which were promised to be delivered within 20 minutes did not reach me even after 15 hours. I had to make alternate arrangement of important grocery items which i had picked up from the store as the stock was low in my house.
It is important to mention here that the distance between my house and the store is hardly ten minutes, which the store boys could not walk till the next morning when i myself had to visit the store and collect the items personally.
When i reached the store, the items i had purchase along with other items were lying unattended and in pathetic state.

The invoice generated for the membership payment did not carry any contact no., nor did the envelop which was handed over to me. When i called on the toll free no., the boy attending the call brushed it as a normal incident, as if it was something very common to provide poor services.

It is my earnest request that business groups should not be allowed to carry on business unless they fulfil the basic requirements of address and contact details duly printed on their invoice or any other document which they generate to be handed over to the customer.

I further request that the business concerns should hire appropriate and meritorious staff to handle their operations. I hereby request for fixation of cost on the group concern to be passed on to the billing clerks for their poor performance and pathetic billing service and hopeless home delivery service as i had to personally go to the store to collect my items.

Sunita
Kolkata

Hello,
I bought a 3+2 hometown - martin half leather from marathahalli branch. Sales man + manager told me that, all the material touching the body is pure leather & other material is leatherrite.

With in 3months o[censored]sage, i started seeing that corner of sitting places started pealing. I can't believe that if it is a leather then why i should have the pealing. So i feel i am sold with wrong product info. Martin half leather don't have pure leather on touching surface.

Can anyone confirm if all the touching surface of martin half leather is pure leather?

Thanks

Dear sir/mam

This is it intimate u that i have submitted my pf claim form in my organization. I resigned job on 05/08/2017 but still not received my pf. The hr person is saying the form is submitted..
And i am checking in epf portal online also but * * no record found*

So request u to kindly look in my matter
My details are mentioned below.

Emp code:- 380254
Pf no - mh/knd/1481388/39041
Name - mohan
Company - future group (Big bazaar)
Location worked - big bazaar bidar. Bidar (Karnataka)
Mail id :- [protected]@gmail.com

Yesterday i visited big bazar food mart, shealdah, kolkata, west bengal. I bought, "motichur laddoo" which was taped and packed. As i open the box today it was full of fungus and the laddoo's were rotten and the odour was very bad. And i have called shealdah big bazar, and they said they will call me back after knowing my bill no. But now after almost 3 hour's no call has come and the phone is also not reachable. We can't expect this much of negligency from big bazar. I hope you guys will take proper action of it. Now i don't want to post pictures of those laddoos as i am expecting your action.

I am submitting here my bill no please take proper action. I am attaching the photos here.

Till no-9
Tr no-92813

My phone number-[protected]

Dear sir/mam

This is it intimate u that i have submitted my pf claim form in my organization in dec 2017 but still not receive any status. The hr person is saying the form is submitted..
And i cheque online also but * * no record found*

So request u to kindly look in my matter.
My details r

Emp code:- 380133
Pf no - mh/knd/1481388/39140
Name - rajendra prasad
Company - future retail ltd. (Big bazaar)
Location worked - big bazaar experia mall dombivli east mumbai mh
Mail id : [protected]@gmail.com

Hi
I had booked an single seat recliner dated 3rd of May and they said as it's over booked you ull recieve on 25th of May and till date there was no update whenever I call customer care people they disconnect the call and block your number,
Seriously this people are insane i[censored] cannot deliver it on time please don't take the order .
I need my money now and in no interest to take the recliner.

I was billed a total amt of 782.50 among it one item of 22.50 was not given but the amt was debited from my card. He has even crossed the amt in the bill but swiped my card for the whole amt. and not delivered any item.This the training big bazaar given them to extract money from customers. I wont travel to the shop 30 km away for 22 .50 amt.will educate my family and friends abt the tricks. In addition he forgot to bill the plastic bag and put a bill and i paid 5 in cash
Bills are attached to locate the store and biller. Ajay
[protected]

Sir big bazar indore se child ke liye dt. 1-6-18 ko toys purchase kiya tha jo ki used hone ke sath damage nikla. Sare farzi kaam isi desh me honge asa lagta hai. Aur abb bolte hai ki appko vahi open karke check karna tha. App bhi yadi koi product big baazar se lete ho to plz check kar lena. Sir abb me indore se 60 k. M. Door rahta hu. To big baazar jane se raha but. Abb me kabhi bhi without checking ke kuch bhi nahi purchase karunga. I hate big baazar and others online fraud websites.

I had took big bazaar saving club card in hubli. I had asked them while taking wether it is accepted in all the stores of banglore. They told yes and convinced me to take the card
But they are declining it every where. Validity of the card will be completed by july and it will be waste after tht i have much points in card
Please at least provide the list of stores which accepts big bazaar saving club card

I have bought a fridge in the month of october and the bill got erased and now i want to raise a complaint about the fridge... Kindly provide me the duplicate bill.
The fridge has been bought from bigbazar, diamond plaza. The bill has been made in the name of mr. Parth jyoti das or ms. Aruna das.
Kindly help me out.

You can reach me at [protected]@gmail.com or +91 [protected]

Dear sir,
This is to bring to your notice that i am a big bazaar customer from more than 10 years but when we visited your raipur branch, ahmedabad yesterday we purchased items of rs 6200 and when we came to exit counter the security there started taking out my purchased items one by one. It was just a very insulting moment for me and my family.
Sir if you allow bag of the costumer then it is the duty of big bazaar people to see about the items and seal the bag. Or you should not allow customer bags. Or there should be helper to put my items in the bag and move us through exit counter.
Yesterday what has happened was very wrong to us and when we contacted their manager mr. Sharma, he also did not helped me out. So i cancelled by purchase.
Who is responsible for the inconvenience i felt at big bazaar. Now you had broken the relationship of the good customer with you. I won't visit your branch any more and i will see the people known to me also don't visit big bazaar.
Jagdish

Please help stop the promotional and unwanted messages from future bazaar on my mobile.

I already sent a sms mentioning "dealz no" on to 575758 to unsubscribe for the promotion sms. But still i'm getting those promotional sms.
I have tried sending the message on 575758 it says
"dealz is an invalid keyword. Please use the correct keyword and try again.
My mobile number is [protected]

Sir, i m say to sorry but i m very much disappointed and hurt because of big bazar employee who's name vishal, i was going to chocolate section and here vishal stand there and no matter what consumer ask he straight say i don't know...
But although i ask for his help, i was pleasantly talk to him that "is there any discount on this chocolate" he say loudly nooooo and everyone looking at me then, i m telling to him that why are u raise your voice, then he talk me very disrespectfully, there are some hindi sentence which he used "dikhae nahi de rha bada bada likha ha price utna ka milaga, mana bola aap chilaa kyu rha ha, toh unhona kaha ki tum chila rha ho, to mana naam pucha toh usna apni i'd mera muhh ma chipka di aur bola jiss sa jo bolna ha bol do kisse k baap sa nahi darta ma"

Then i go to manager and tell him all the incident and he go to vishal and tell to say sorry me, but he was soo arrogant aur egoistic person, he didn't say sorry..

Then i'll say sorry and get back to home.

Big bazar
Mohadipur, gorakhpur
273001

My contact number - [protected]
My email - [protected]@gmail.com

I have purchased one magic mop bucket in 2017 but from last month on ward the spinning of the bucket is no working as I am not able to use it . Please give the repair center address and contact details by return mail . I have been trying to contact the customer daily but not able to get the contact. It seem may of my friends and relatives have same problem and it has not been resolved for month together. If the same is not resolved at the earliest I will have no alternate but to carry the bucket and dump it at the BIG Bazar Andheri west

urgent

On 26th January 2018 I had purchased few shirts and trousers. the shirts from Bigbazar of VIP road, being of light shade the salesman told me that I can try the size of any shirt and he will give me the same size of light colours which I selected. When I opened one shirt for use for a day I noticed that near the arms and armpit the threads in irregular manner coming out. I thought that may be it was due to my fault it happened unintentionally. I gifted 2 shirts to my brother as well. Now when he opened the shirt he noticed the same issue and I too when checked with my remaining shirt it too had same issue. I called the customer care and complained but Vicky said my complaint cant be launched as its almost 5 months and nothing can be done he said. On one hand the salesman wont allow to open a fresh piece which I buy and secondly without using the shirt for even once all my brand new shirts are defective. I regularly shop from big bazar but this is my first such experience. My image is also tarnished in front my brother as I have gifted him a defective shirt. My fault was I trusted Big Bazar and now I feel being cheated as all the shirts which I bought is defective. I dnt know if my complain would be entertained or it will be just be turned down due to time factor.

Reference : shopping date 19.05.2018-20:06 bill no. 050628. Til no. 10

I did home shopping at big bazaar on 19-05-18 around 8pm and paid from future pay and took delivery of goods personally. On 20.05.18 to my utter surprise i could not find amul 1l ghee pack and called customer service desk. The csd executive was really soft spoken and told me to come over and arranged to check bills. Then they checked cctv footage and saw the packing guy clearly put ghee pack and other 2 items in my bag and simultaneously took out and kept it under cashier rack. So now total 3 items missing from my shopping.

Since the item was swiped and bill was paid these 3 items anybody can take home as payment also been done. I have no clue if any of the past shopping had any missing items which i think there must be after this incident.

I want a written confirmation over the course of action and preventive measure from management side within 2 weeks from the date of this letter.

I have purchased the dress in big bazar by utilising the discount voucher but that dress was small in size and asked for the exchange store has unable provide the suitable size and gone for other product lesser than the originally purchased, they have denied to give the offer and they have refunded the amount deducting the offer amount. Hence i request you to send the frresh offer voucher at the earliest.