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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Mar 2, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 99

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J
Jagdish Mandovara
from Ankleshwar, Gujarat
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humiliation at your branch

Dear sir,
This is to bring to your notice that i am a big bazaar customer from more than 10 years but when we visited your raipur branch, ahmedabad yesterday we purchased items of rs 6200 and when we came to exit counter the security there started taking out my purchased items one by one. It was just a very insulting moment for me and my family.
Sir if you allow bag of the costumer then it is the duty of big bazaar people...
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Satishprasadtiwari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irritating promotional messages

Address:Thane, Maharashtra, 401303

Please help stop the promotional and unwanted messages from future bazaar on my mobile.

I already sent a sms mentioning "dealz no" on to 575758 to unsubscribe for the promotion sms. But still i'm getting those promotional sms.
I have tried sending the message on 575758 it says
"dealz is an invalid keyword. Please use the correct keyword and try again.
My mobile number is [protected]...
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Raunak Jaiswal
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vishal the big bazar gorakhpur employer talk to consumer very disrespectfully and arrogantly

Address:Gorakhpur, Uttar Pradesh, 273014
Website:www.bigbazar.co.in

Sir, i m say to sorry but i m very much disappointed and hurt because of big bazar employee who's name vishal, i was going to chocolate section and here vishal stand there and no matter what consumer ask he straight say i don't know...
But although i ask for his help, i was pleasantly talk to him that "is there any discount on this chocolate" he say loudly nooooo and everyone looking at me then, i m telling to him that why are u raise...
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B
Bhagwandas shetty
from Mumbai, Maharashtra
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magic mop bucket

Address:Mumbai City, Maharashtra, 400069

I have purchased one magic mop bucket in 2017 but from last month on ward the spinning of the bucket is no working as I am not able to use it . Please give the repair center address and contact details by return mail . I have been trying to contact the customer daily but not able to get the contact. It seem may of my friends and relatives have same problem and it has not been resolved for month together. If the same is not resolved at the...
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S
suraj1987
from Kolkata, West Bengal
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defective shirts were sold to me

Address:Kolkata, West Bengal

On 26th January 2018 I had purchased few shirts and trousers. the shirts from Bigbazar of VIP road, being of light shade the salesman told me that I can try the size of any shirt and he will give me the same size of light colours which I selected. When I opened one shirt for use for a day I noticed that near the arms and armpit the threads in irregular manner coming out. I thought that may be it was due to my fault it happened unintentionally....
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G
GhayalGrahak
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 items missing from my shopping reference : shopping date 19.05.2018-20:06 bill no. 050628. til no. 10

Address:700055

Reference : shopping date 19.05.2018-20:06 bill no. 050628. Til no. 10

I did home shopping at big bazaar on 19-05-18 around 8pm and paid from future pay and took delivery of goods personally. On 20.05.18 to my utter surprise i could not find amul 1l ghee pack and called customer service desk. The csd executive was really soft spoken and told me to come over and arranged to check bills. Then they checked cctv footage and saw...
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I
ing2008
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating of customers in the name of offers-reg

Address:Dharwad, Karnataka

I have purchased the dress in big bazar by utilising the discount voucher but that dress was small in size and asked for the exchange store has unable provide the suitable size and gone for other product lesser than the originally purchased, they have denied to give the offer and they have refunded the amount deducting the offer amount. Hence i request you to send the frresh offer voucher at the earliest....
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R
rachnaS
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery after charging full amount

Address:New Delhi, Delhi, 110091

The fridge was purchased on the condition that will be delivered the next day. 3 staff members including a senior member called ashish at the dlf mall noida branch assured the delivery will happen before 2 pm.

Today at 1.30 pm, i have made more than 10 calls to big bazaar no one seem to be taking responsibility. Shakamber, the supposed store manager of noida centre had the most callous attitude as if nothing had happened. He...
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S S Subramanya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint on non adjustment of t24 currency and payback

Address:Bangalore, Karnataka

Sir,
On 9/5/18 a lg washing machine was purchased at e-zone big bazaar, rajajinagar, bengaluru (Invoice number ka [protected], billed in the name of b k chandrasekhar). At the cash counter your staff said that payback points and t24 currency to the mobile number[protected] would be added shortly. But so far they have not been added. Please do the needful at the earliest.
Thanking you
Subramanya s s...
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A
Ashish ICSCOM
from Satrikh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

get ready to more than mrp at big bazaar

Address:Allahabad, Uttar Pradesh, 211002

I bought tasty treat pasta with mrp 75/- and when i cross checked with bill it was charged rs 85/-
After complaining with big bazaar customer cell they said taker refund of rs10/- and rest the case.

Since i checked and objected they are ready to refund, but i feel cheated and they are continuously doing same, attached are the invoice copy.
Big bazaar employee agreed that you are the first to complain and no body...
+2 photos
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S
from Nagpur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kroyo 3 burner gas stove

Address:Nagpur, Maharashtra, 440036

Really surprise to see the worst quality of product sold by big bazzar in the brand of kroyo. Pl. See attached picture have big size blow holes at various place in burner of gas stove, although i have request to check thoroughly before packing during purchase. Big bazzar person just packed the stove and when i open the box get surprised that various defects for a item like gas stove. We inform within 12 hrs. And again ihave to vist at store...
+5 photos
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A
Agrata Patel
from Dhamtari, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return and refund policy of big bazaar just after billing

Address:Raipur, Chhattisgarh, 492001
Website:bigbazaar.com

The big bazaar policy for refund on item return just after biling is against human rights. When customer returns the item just after getting it billed, big bazaar does not returns him the money, instead provides one customer receipt to him of the same amount, which he can utilise within 30 days by shopping in the big bazaar store only. And if in case, he loses that one a6 size of paper receipt or doesn't shop in bigbazaar within 30 days,...
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Sourabhchowdhary88
from Jaipur, Rajasthan
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promotion messages

I don't want to receive any promotional message from big bazar. I have already massaged dealz no to 575758. But it replies "dealz is an invalid keyword. Please use the correct keyword and try again." my mobile number is [protected] and my mobile no is registered in full dnd.
Please resolve the issue or i am going to file complain in consumer court....
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D
Dolin
from Chennai, Tamil Nadu
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charging above mrp

Address:600018
Website:bigbazaar

This has happened almost three times now and no solution has been forthcoming from big bazaar's end other than saying sorry to me each time. Unless each customer checks the mrp on the product and cross checks it with the bill they will be wrongly charged above mrp. I had the bad experience of being charged rs. 18 more for a particular product that i picked up and if i had not checked its price i would not have known that i'm being overcharged....
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Vicksa96
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing issues

Address:Udaipur, Rajasthan, 313001

We have bought items of rs. 1640 from your udaipur (Rajasthan) branch and furthur we continued to get one more item so that bill can exceed 2000 and we can avail the offer... But employees made a bill of 1640 only and left the one item. That is why we were unable to avail the offer of 200 rs. And have to pay the amount. The terms and conditions are not properly unvield and bill is not generated of 2000 rs. Futher we will consider this case...
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John Luke
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incompetent, inconsiderate and unprofessional customer service

Address:Hyderabad, Andhra Pradesh, 500073
Website:www.bigbazaar.com

The big bazaar branch at ameerpet, hyderabad is a terrible place to shop at. First of all the cashiers never do their jobs well - the 'fast' lane with less than 10 items is never open even if there is a person at the station. Most employees are from districts and have extremely poor work ethics and communication skills.

I submitted a card fro refund - i was promised a refund in 7 days, 10 days, 15 days, then 30 days then 45...
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sethupathip
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hometown marathahalli - dura cucine

Address:Bangalore, Karnataka, 560087

I ve placed an order in hometown marathahalli - dura cucine, for wardrobes, tv unit, etc for my new apartment on 10th feb 2018, and made 50% of payment.

It was promised that it ll be delivered in 45 days. However by end of apr-2018, i came to know, they haven't even started the order as there was some billing constraints.

Now the person who supposed to co-ordinate with my project, given someone else contact,...
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Mohit Ja
from Kanpur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

even after 2 months oven demo not done

Address:Kanpur, Uttar Pradesh, 208007

Purchased oven on 28feb2018 from z square mall kanpur and they promised, demo will be done in 48hours but after so many requests for demo to big bazaar sales man and seding email to customer care, demo person who know about the working of oven has not come and warranty of one year is lapsing even without use of oven. Why big bazaar is selling such a product when koryo even don't have a suitable person to give demo for there product....
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Shekhar pathik
from Bilaspur, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash counter employee behavior

Address:492001

I am reguler customer of big bazzar but from last few days i observe that cash counter employee are not behaving good and also not helpful even they have to suggest if they have any problem, i was stand in the line from half n hour and when i reached at counter so he told me that this category is not for this counter they maked specific counter for special category even they didn't mention in any area about that,...
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SubhashGoswami
from Raigarh, Chhattisgarh
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big bazaar saving club card is not accepted in other state.

I have big bazar saving club card number[protected] taken in big bazar store at chhattisgarh. Once (Dated 2nd may 2018) i visited in deoghar district of jharkhand state and purchased few items at big bazar, they refused to take this card and didn't make any discount (10% in purchase). They told there is no such card acceptable in jharkhand. Please let me know if there is any such condition that this card would be valid in state where...
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