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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 103

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M
mansiwadhwa29
from Mumbai, Maharashtra
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unethical practices

This is in regards to the worst experience for first time purchase of our product from your noida gip store for order id# [protected] on 28 jan 2018.

We bought our dining table for the occasion which was on 1 feb, we were given commitment by your sales person that the delivery will be done maximum by 1 feb. He will try to get this delivered on or before that. He ensured that product is available in the warehouse in noida and will...
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MD wasim9896
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response against return request

Address:Mumbai City, Maharashtra
Website:www.fbbonline.in

I have raised a return request for defective product which is dj&c sneakers and order id:[protected] which i ordered from fbb online but even after whole month they did not responded me back i kept calling them in every two days but they did not took any action against it even i lodged complaint in future retail website they too not responded me please help me resolve my issue...
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S
Sujay Wadgave
from Hosakote, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closing before time

Address:Belgaum, Karnataka, 590003

Store time is 10 AM - 10 PM
But it has closed 9.45 PM
IF I asked to security he tells that store timing is 9.30

Closing store.. before the time... I[censored] want close then plz provide customer that u store is closing early today...
Today is 31-1-18. My FUTURE PAY amt as dropped... It's second time... For the same reason I had lost... It... So please provide... Us..
BIG BAZAAR BELAGAVI
br...
+3 photos
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S
Sourabh.k
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return or replacement help.

Address:Gurgaon, Haryana, 122002
Website:Www.Bigbazzar.com

Hi,
My name is sourabh kumar. Today 26/jan/2018 i buyed few items from big bazzar store for ₹3874 at the counter due to a massive crowd because of republic day, after the billing was done and i payed for all items including the bag (Big bazzar bag) the staff at the end of counter was the one who kept all my products in the bag but he didn't put the socks in my bag. I left the store after shopping without checking the bag (As i thought...
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J
JayaChak
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hometown.in online pre-paid order no. 402381676

Address:Kolkata, West Bengal, 700156
Website:Hometown.in

This is more than a week when i paid for this order. It us still shown as in process.
I called customer care number of times.
Everytime i was promised i will get an update about shipping soon.in my conversation on tuesday, i was told the order will be shipped by same evening. No update after that.
Is this the way a company created by respected kishore biyani works? Extremely disappointing service and logistical handing...
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S
Shreya Roka
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food items not being exchanged at another big bazaar store

Address:Kolkata, West Bengal

I had bought a mustard powder of sunrise from salt lake big bazaar on 23rd january 2018 and i went to exchange that item at diamond plaza mall big bazaar
They said they can't exchange food items
Why was this not said to the customer at the time of purchase??
Why are customer being harrassed
Why am i supposed to spend another 100 rs to exchange a product worth rs 15...
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B
Bhoons Lakehi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

more quantity buy we bought less

Address:Bangalore, Karnataka, 560040

Today i purchased some cloths and things in big bazaar rajaji nagar... The system was hanged 3 times while billing... And the 4th time the biller made mistake... Again he billed for 5th time faster and billed... To my notice he had billed one product two time but it was only one product i bought.. How can i get my excess money back for which i didn't brought???...
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A
analavamitra
from Kharagpur, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double payment cleared by you

Address:Paschim Medinipur, West Bengal
Website:[email protected]

I had already submitted the papers in respect to the dispute in regards to purchase at big baazar of rs. 1392 dated 22/09/2017. I had already submitted the papers to icici bank kharagpur ho at malancha road. Possibly it reached you. I had also marathonic telephonic discussions with your staff earlier. It may be mentioned here that i am a professor of iit kharagpur and spent some time in north america. I am sorry to say your performance is...
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C
cute little aarav mani
from Mumbai, Maharashtra
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cheating by future group / big bazaar

Address:Mumbai City, Maharashtra
Website:www.futuregroup.in

Future group & big bazzar is running ponzi scheme where they claim that after shopping they will credit cashback in future pay wallet.in most of the cases they are not doing the same as has been the case with 2 of my family member numbers. On continuous follow up intitally future group gave false promise of doing the needful in 1 -2 days but later on the customer care said that store from where purchase has been made will do it while store...
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A
Abhishek Mani
from Mumbai, Maharashtra
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cheating by future group/ big bazaar

Address:Mumbai City, Maharashtra
Website:www.futuregroup.in

Future group & big bazzar is running ponzi scheme where they claim that after shopping they will credit cashback in future pay wallet.in most of the cases they are not doing the same as has been the case with 2 of my family member numbers. On continuous follow up intitally future group gave false promise of doing the needful in 1 -2 days but later on the customer care said that store from where purchase has been made will do it while store...
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G
Gupps07
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged more than mrp

Address:Mumbai City, Maharashtra
Website:Central store

This complaint is against central store, oberoi mall.
This is in reference to the complaint raised on 01/01/18 regarding charging extra money than mrp mentioned on the product.

I was informed that i will be getting a call within 48 hrs however even after following up so many times, i have not received any call yet.

Issue is that we never expected from such a big store that they can also play with the billing.br...
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Sreelatha RadhaKrishnan
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

golden harvest

We bought golden harvest atta (1kg pack of two), which we purchased it last month december 2017.in which we found dead white worms and black insect in the rolled out chappathi dough. On, doubt i put the atta in a bowl and strained it by pouring some water and was shocked to find dead white worms floating on top of the bowl. How can anyone trust in buying this brand again. We did not expect such kind of negligence from such a big brands. I...
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Gajendrasjain
from Pauni, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited as per promo offer and also know the terms of using the promo amount is changed

Address:Kota, Rajasthan, 324005

I bought a jeans last month from big bazaar at the time of their jeans day offer which offers me to give a free tshirt and 500 cashback in 2 installments in january and february in my future pay wallet. I got the tshirt then and there but Its already 3 jan today and i havent got any cashback till now. Also when calling to your customer care, they are giving a coupon code and limiting this amount usage to just FBB products which is not according...
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Anjee2410
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback

I bought a jeans last month from big bazaar at the time of their jeans day offer which offers me to give a free tshirt and 500 cashback in 2 installments in january and february in my future pay wallet. I got the tshirt then and there but its already 3 jan today and i havent got any cashback till now. Kindly see to it and give my cashback of this month of 250 asap....
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Gaurav Ghatoray
from Ludhiana, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wasted time and got humiliation!!!

Address:Ludhiana, Punjab, 141012

I went to big bazaar of my city Ludhiana that is inside silver arcs. After we did all our shopping, we stood in the queue for about 45 min. When our turn came one of the products didn't got tag, i told them to leave that item, on insisting i went for the tag and when i came back the person at the counter cancelled our bill asked my mother who was standing there, to step out so that he can bill other customers. That was very humiliating. We...
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Shwapnel
from Kolkata, West Bengal
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unable to utilize bbpc card balance

Address:700055

This is shwapnel kumar ghiria holding future group profit club card [protected] of rs.10000 and holding profit club card [protected] in the name of my spouse samriddha ghiria of rs 5000 purchase in the month of march 2016 and april 2016 respectively from kolkata big bazaar was unable to use both of my card since march 2017 as i was out of india with my family and travelled to capetown for official purpose. No one were available back...
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K
Karthik abhi
from Chennimalai, Tamil Nadu
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offer fraud

Address:600033
Website:bankbazaar.com

I have apply n get my sbi credit card through bank bazaar. My application number is #[protected].in the card details, they are mention 1st year annual fee is zero. But my first month statement sbi charge rs.500 first year annual fee. I raised my complaint to bank bazaar customer care.
My query tickect no is 243887. After 3 days they dont reply me. They r cheating customers. So don't apply through bank bazaar.com...
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V
Vishay Gupta
from Hyderabad, Telangana
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refund pending since last 2 months

Address:Hyderabad, Andhra Pradesh, 500034
Website:hometown

I bought a table 2 months back from hometown panjagutta. The table which was delivered was completely different and therefore i told them to replace or return. They could not replace as all the pieces were defective and hence they said we will refund. Refund will take 15 days. It has been 6 weeks and i keep calling them every other day. I am tired of all this. I think bajaj allianz will deduct another emi next month for the item which i am...
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mallik1186
from Bangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trouser alteration in another city, different from billed branch

Address:560076

Hi priya,

I bought a trouser in mysuru branch big bazaar, and the tailor was not available to do the alterations. Since, i have moved to bengaluru and i want to get it done from big bazaar branch near to my locality in bengaluru.

Could you please resolve this with no extra costs for alterations in different branch. (I have purchase bill with me).

In case of clarification, your staff can call...
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Ajay Vijayvargiya
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5% extra tax on discounted price even after gst

Address:Bangalore, Karnataka, 560035

Hi
I bought apparels from central bangalore.
After deducting discount extra 5% are charged.
While mrp already included gst levied as per product category.
Than why additional 5%. This is a case of double taxation.
I have attached the bill. Check the 1st 3 items which were buy 2 and get 1 free.. And check last 2 items which were at 20% discount....
+1 photos
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