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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 115

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S
soodkritika
from Agra, Uttar Pradesh
Feb 1, 2017
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King Size Bed - pathetic Quality

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

I bought King size bed from home town and all i could say is - Worse furniture ever. The bed started to make noises from the 2nd week. Home town keep on sending someone to fix it but the fix is always temporary (Read 7 days). All i can advice for others who are planning to buy furniture from Home Town - guys DON'T. Spend 5grands extra but buy it from Home Centre or FAB India but not Future Group.
Also - the customer care number - they...
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Madhuri Sabnis
from Mumbai, Maharashtra
Jan 30, 2017
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Billing System Errors

Address: Raigad, Maharashtra, 410206

Sir/Madam

Big Bazaar has announced Sabse Sasta six days Sale from 21st Jan to 26th Jan. However, few people know that there is one loophole in the billing system of Big Bazaar since the last two years which has not yet been rectified till date. This loophole is prevalent in all Big Bazaar stores like Vashi, Panvel etc and is most rampant in Panvel Big Bazaar. A consumer would be hoodwinked if he/she does not check the billed...
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onkar20122012
from Mumbai, Maharashtra
Jan 29, 2017
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Without Vat Invoice but charging vat amount

Address: 147001

Hello

I purchased pent from The mall Patiala big bazar and flat sale 30% on date 26 Jan.The product Mrp 799 all tax including sticker attached.
But at the billing time invoice generate 593.14rs
According to process after discount 559.12rs I ask to cashier for clarification he say vat on discount item but not show any vat in invoice
Product code KH MN TRS 36 TAN[protected]
I m really confused...
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Mehul Ankit
from Mamit, Mizoram
Jan 26, 2017
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Refund of Money

Address: Deoghar, Jharkhand, 814112

On 7th Dec. 2016, I bought a product worth Rs.699 from Big Bazaar located in Deoghar, Jharkhand. The cashier at the counter made a mistake of doing the wrong transaction. My Debit Card was debited two times worth Rs.699 & Rs.706. When I told this to the cashier he said that it will be refunded into my account in 2-3 working days as he cancelled that transaction when it was being processed. But due to his mistake I was charged two times for...
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Address: Nagpur, Maharashtra, 440008
Website: www.futuregroup.in

Hello

I have purchased appearls on 08/01/2017 from your brand store - CENTRAL, nagpur. That day we went to sectect merchandise of the half amount of our total bill, but due to shortage we didnt got anything over there. And when we approched help desk they said they dont have stock now and as they get from HO they will give us a call to come and choose. Then i went there THRICE but everytime they said the same ( no stock)br...
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sulabh katiyar
from Noida, Uttar Pradesh
Jan 24, 2017
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Wrong bill charged

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: BigBazaar Store in DLF Mall Noida

I had done shopping on 20th Jan as i had got exclusive invite for 20 Jan 2017, but at that time i didn't check the final bill because i was in believe that you guys have not done any cheating but i was wrong as i had to pay full bill without any discount. Even offers was displaying there, e.g there was an offer on kurkure brand 1 kg namkeen as buy 1 kg and get one 1kg free but in bill price is taken for all four kurkure namkeen packets.br...
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RAVI RANJAN KANTH
from Roha, Gujarat
Jan 24, 2017
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Home delivery/Luggage cart

Address: 421204
Website: bigbazaar.com

Sir your one of big bazaar is in xperia mall (basement) Lodha Pallava Kalyan Shil road Dombivalli east. There is no home delivery and your security not allowed your Luggage cart outside the mall where auto rikshaw and taxi reach. only those can purchase who has own four whealer . who want to carry through public vehicle (taxi/auto rikshaw) can not purchase in your big bazaar. we are facing a lot of problem. And when you charged for MRP or...
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SulabhSuri
from Mumbai, Maharashtra
Jan 24, 2017
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2 chairs still pending from last 6 months - hometown

Address: 400015

I had bought a 6 seater dining table from you store in Hajiali, which is now shut down. I was delivered the table with 4 chairs and was promised that the pending 2 chair will be delivered shortly ( 2weeks). The store manager was Sunil who was co coordinating with me.

But to my utter disappointment I have not received the pending 2 chairs as yet. I was promised on multiple occasion by Sunil that I am sending it…. But in vain...
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mulamreddy
from Chennai, Tamil Nadu
Jan 11, 2017
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Issue with my profit club

Address: Chennai, Tamil Nadu, 600014

Hi,
I am having profit club card with number[protected].
I have paid 10000 and can purchase 12000 for 12 months. I have used only for 9400/-. I need to get 2600/- They are not paying now.
Please pay this amount or allow us to shop. Card expiry is on 31st Mar 2017.
I am going and meeting Big Bazaar employes last 4 months. They are saying every week to come next week. Finally, they are not ready to pay for...
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faruk_ali
from Brahmapur, Odisha
Jan 7, 2017
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Refund_Reverse_POS

Address: Darjeeling, West Bengal, 734001
Website: Bigbazar Siliguri

Dear Sir,
On 3rd January, 2017, I visited Big Bazar at COSMOS mall, Siliguri for shopping. I had selected an item of worth Rs. 499.00. When I gave my SBI debit card to counter boy. He inserted my card in POS machine and I provided my ATM PIN as usual for two times and in each time 'DECLINED' message was shown . Finally he returned my card saying that the card is not working and you have to pay in cash. So I had to pay him in cash....
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mahesh ludhani
from Indore, Madhya Pradesh
Jan 4, 2017
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Product scheme

Address: 474011
Website: [email protected]

I have been purchase a loreal shmpoo 640 ml vide invoice no TNV NO 0019263 TR: 8809 DATED 18/12/2016 AT 21.02. there was a scheme ie on purchase of 640 ml shampoo of Loreal there was Rs100/- off. But as per my invoice TNV no 0019263 TR: 8809 there was no discount shown.
Kindle see the matter and arrange to refund my discount.
my Mob No [protected]
e mail id is [protected]@gmail.com...
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Saurabh Singhal Rahul
from Korba, Chhattisgarh
Jan 1, 2017
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My bank balance cut three times while I paid in cash

Address: Raipur, Chhattisgarh, 492001

SIr,
Today I visited Big Bazar for shopping. I select item worth Rs 260.25. When I gave my IDBI debit card to counter boy. He inserted my card in POS machine. But nothing happened. He again inserted this time also nothing happen. Then he inserted the card at next to his counter but nothing happened. Finally he returned my card saying that card is not working and you have to pay in cash. Unfortunately I had not cash 260 Rs. So I request...
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Pooja Dass
from Bengaluru, Karnataka
Dec 28, 2016
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Worst experience at kathriguppe big bazaar

Address: 560085
Website: Big bazaar consumer complaints

This issue is relating to the big bazaar kathriguppe branch.
Date 28/12/2016
First thing - I bought a shirt at a counter which said it had 30% discount. But at the billing counter they said the discount did not apply to that and they refuse to cancel the item also.
Second thing - I got a gift voucher from my office for 1000 Rs. And to purchase for the same I went to big bazaar. But at the counter again they refused...
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Manohar Siddannavar
from Mumbai, Maharashtra
Dec 27, 2016
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Two times payment deducted from credit card on same shopping on 3rd dec 2016

Address: 411057
Website: www.consumercomplaints.in

Hi team,
I have done shopping on 3rd dec 2016 and done payment amount rs.3901.5 through my credit card but got deducted twice on same shopping amount 3901.5, raised complaint in big bazaar, xion mall pune, but not getting any positive reply
Please resolve the issue

Regards
Manohar siddannavar
Mobile: [protected]...
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hem20
from Delhi, Delhi
Dec 25, 2016
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Wrong size mentioned on the tag

Address: 110092

Dear concern

i purchased a spunk half jacket from big bazar mayur vihar extention store, i purchased the jacket having size xxl which was mentioned on the tag of the jacket but the actual size of the jacket is Xl which is mentioned in the jacket, when i go back to the store for the exchange their customer care and manager refuses for the exchange and did not attend my complaint.
requst you to kindly help me regarding...
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Amit Jayswal
from Delhi, Delhi
Dec 23, 2016
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Regarding Return of Kids Jacket

Address: 110092

In have a purchsed a kids jacket from your haridwar oentagon mall outlet.
when i reached Delhi I saw that the zip of jacket is not working.So I given that jacket to your V3S Mall big bazar outelt on 01/12/2016.
They have taken jacket for repairs and told me take it on coming saturday i.e.03/12/2016. But after visiting numerous times they were not able repair that jacket till sunday & giving excuses like staff is not available...
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Beenapradeep
from Ahmedabad, Gujarat
Dec 22, 2016
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Delivery of products not timely

Address: Gurgaon, Haryana

It's very disappointing to find such a big company working in a very unprofessional manner. I have purchased furniture from home town ambiance gurgaon new delhi. Iafter the full payment our stuff is not been delivered to us on the said date. They never even bothered to intimate us about the delay. Even after making so many calls to them we are not getting any satisfactory reply from their end....
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Rashmin Dighe
from Mumbai, Maharashtra
Dec 20, 2016
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IQIP Safe Tech Support

Address: Mumbai City, Maharashtra, 400063

We have an IQIP safe installed at our residence, purchased from HomeTown, Mumbai. Although the purchase was made 3/4 years ago, the safe was recently installed, brand new condition as it was kept packed after purchase.

During the last battery change, the safe has locked itself & we are unable to locate the keys. Please contact ASAP on +91 [protected] / [protected] & provide assistance in how to open the safe. - Mr.Rashmin Dighe...
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shirish2konde
from Pune, Maharashtra
Dec 20, 2016
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Festive gift not delivered.

Address: Nagpur, Maharashtra

I had bought led tv from e zone, big bazaar, empress mall, nagpur on 27th of october as my shopping was above 25000 and festive gifting offer was going on i also booked koryo oven on 29/10/2016 by paying 1999/- and concern person assured me of home delivery once the product is available with them. Now till today i haven't received my delivery of oven. Now they are telling that product is already delivered at my address and i am 100% confident...
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ashu mandelia
from Pune, Maharashtra
Dec 16, 2016
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Selling expired food products

Address: 411015
Website: Retail Store

Bigbazaar vishrantwadi, pune branch is selling expired products by hiding manufacturing date and mrp sections.
On 15th dec 2016, i purchased 5ltrs tin of amul ghee from bb.
They hid the manufacturing date of 11-dec-2015 and mrp. Rs. 1925 (Roi) with a plain white sticker and put up a separate bar code at the side of the can with mrp rs. 1952.00
I only got to know about this cheating and threat to health n life when i...
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