Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I have purchased two beds, one almirah and one dressing table from hometown, Kolkata 2013-14. The furniture catches fungus during rains. After my complaint the company has sent two guys who did some polishing so that there is no fungus. Discussions with the servicing guys revealed that as I stay in first floor the humidity is quite high and as a result there is fungus all over the furniture. I am facing the same problem this year also....

We have visited Saligramam Store on last Saturday for shopping, we found sign board near kids section stated "Offer : Buy 2 Get 2 Free", we were finding clothes for my kid, we spend around 1 to 1.1/2 hour to find the correct fitting, finally we found 4 dresses (for Buy 2 get 2 free) again nearby kid section for Men's shirts "Offer Buy 1 get 1 Free", again we spent lot of time and found 2 Formal shirt worth of Rs. 799/-. Finally we reached...

Big bazaar Meerut pvs mall It has been 2-3 times went to big bazaar but due to non functioning ac had to cancel our planned purchase . When enquired staff told us nobody bothers to solve the ac problem and they have to bear the condition as well. When I asked for complaint they told me to write on white board whose marker was not working, after then I wrote on complaint diary but the condition is same till date....

I visited 3 big bazaar branches on same day and the price was different for pressure cooker(model: prestige hard anodized Mimi handi). Price varied in MRP as well as in big bazaar own discounted price at a difference of 1000 to 1500. So how to know the genuine MRP of a product on the day of purchase?...

Hi,

I had purchase a profit club card 08 Feb 2014 and I have deposited amount of 10000 Rs.

As the scheme says "Pay Rs. 10, 000 & Shop worth Rs. 12000".

But when I went to Big Bazaar store on 02Aug2015 they told me that your card has been expired and you can not get the benefit of Rs.2000 and the rest amount will be refundable.

But as per Profit club Card Term &...

on 3rd August 2015 I bought Danone Mango lassi from Big bazar store in Vasant square mall. Before taking a sip, I just checked the expiry date and found that the product was already expired approx. 15 days back. When i went to the store again to check the dates on the balance packs . I found that all of them were expired and were displayed on the front shelf of the second floor . This is the second time that I unfortunately ended up buying...

Dear Team,

Warm greetings!

We had registered complaint against the poor quality of cushions used in the chairs that were part of the dining table we purchased last year on 27 August 2014 (Bill no.[protected]. Your technician visited and agreed to quality issues in regards to cushion used in multiple chairs. We are still awaiting actions to rectify the problems from your store.

We have been following...

Background: I purchased the Marina Kingsize cot on 27th July 2014. Within 2 to 3 months from the purchase the sheet and Lamination on the foot board started coming out. I managed then by putting Cellotape over the sheets. On 5th July 2015, while trying to clean the area near the cot, I tried moving the cot around 3 to 4 inches and suddenly I hear noise and see that the Footboard of the cot has come out from one-side. I raised...

Please be informed that I purchased one dining table with six chairs and a wardrobe and a king size double bed cot in the month of February, 2013 from your Bhabanipur (Kolkata ) store and my order number is [protected]. The dining table needed repair and 4 nos chairs needed replacement during warranty period( The dining table is of glass top with metallic leg type) . After that the different legs of the dining table got detached at different...

Please be informed that I purchased a dining table set along with a wardrobe and a double bed king size cot which were purchased in February, 2013 from your Bhabanipur ( Kolkata ) store my order no is [protected]fi. The dining table needed repair and the 4 nos dining chairs needed replacement within warranty period. Again after some time the legs of the dining table got detached from the glass top of the table and it was repaired. After that...

Hi I purchased 2 door wardrobe around 2 months back in bangalore from Marathalli. But when Hometown guys assemble the wardrobe, the lock was not working.I complained to the customer care. after one month they visted my place and did nothing. The complaint Number is [protected]. The worst news is that i got sms that issue is closed, without my confirmation. Do not buy Home town Products. They do not Provide good services at all....

I bought wall papers from your Hometown store in the month of Oct 2014. The wall paper has not been pasted properly and it is coming off at various places. On filing a complaint with your phone customer care (Complaint no - [protected]), i was assured that the service engineers would get in touch with me at the earliest. However after almost a week, all i got was a sms saying that my complaint no has been closed & that too after confirmation...

I had been to big bazaar kachiguda X road today i.e 20th July 2015 at around 5:00 to 5:30 pm in the evening. I was really very disappointed with the service given out by the staff present at the first floor (The floor having stationery for kids etc). First of all I got 2 mental math books for my sisters kids and even though there was price of Rs. 49/- mentioned on the books the staff at the check out said there was some problem in scanning...

Dear Sir/Madam, I bought a dining table vide order # [protected] and took the full payment. They promised that they will deliver a good piece of dining table, which they didn't. The piece they delivered has got several cracks. When I complained of the issues, they said that they will get this resolved. I called several times to the customer care and every time they used to say that I would receive a call by 6:00 PM, which I never received....

I lost my payback card and someone used in big bazaar outlet store code 4759 on 10th July 2015. But while redemption no one confirmed identity proof and i lost my points worth rs 300. Please check and let me know what should be next action should take. I am going to file legal case if it is not resolved....

yes i also appapplied for credit card and they are charging after 30 days they had cheated with us. they are just making fool of customer's n they are just making fool that they are giving goods on discount when they will made bill the price on bill will be same as printed on goods and in end of bill they say u saved that much amount just all cheating they are doing. I can get cheaper things from market only why to visit big bazar....

I have done purchasing at Hiland park big bazaar outlet on 08/07/2015. The person at the counter tried to swipe my SBI card twice, but transaction was incomplete. But the balance have been deducted from my a/c. Then I have paid through my Axis debit card. Can you look at this matter? Let me know what shall I do? Email me at [protected]@gmail.com...

It is a complain of kitchen, which i bought from Home town on 31.12.2013, the buyers order no. [protected]. The Sales Executive was Akansha. She promised us that it has 3 years warranty. So we decided to purchase. After 3 months of the installation i complained regarding the rusted handles several times and a few allignment issues. On[protected] your employee named Mr. Farman was sent to our home and he resolved the allignment issues and...

I bought a recliner sofa in last year august 2014 and i had a problem with that sofa and i gave a complaint before 15 days and from that 15 days i am roaming to home town showroom and calling them daily but they are not even bothered about my problem and the recliner is in warranty ... is this the way you people treat your valuable customer i brought so many items like bed dining table and many items in home town and now you people are very...

Sir I've purchased two ACs on 6 may 2011. My Samsung ac is in warranty period but it's compressor goes off. I've lost my bill but I've all the details of these ACs. Big bazaar says that they have no records after 2-3 months. Kindly help me in providing the bill on my email address "gaurav.[protected]@gmail.com" so that I can claim my warranty. Thanks.....