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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 129

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V
Vijaykumar Desai
from Mumbai, Maharashtra
Sep 4, 2015
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Big Bazaar staff is too arrogant and lair

Address: Pune, Maharashtra

Dear Sir, on this weekend i visited Big Bazaar pune. after investing my 1.5 hours my self and my wife completed our shopping and returned to the Billing counter. i have purchased some food items and some other mix verities. to pay the bill I have provided my ticket Restaurants meal coupons for food items and credit card for other items as we have already confirmed while entering in mall with counter boy if they are accepting the coupons and...
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jeffyj
from Ernakulam, Kerala
Sep 1, 2015
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Misbehaviour by staff

Address: Ernakulam, Kerala

On 30th Aug 2015 around 5 PM, Me and my friend had shopped at Big Bazaar, at the ground floor of the Abad nucleus shopping mall. After settling the bill of around 2000 INR and the security check, as we stepped out of the shop, the alarm went off and we were asked to to stop for further checks. The concerned security cross checked our bill and there was no item that was unpaid. Few minutes later their lady staff arrived and asked both of...
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Sanmun
Sep 1, 2015
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Misleading customer service...

I booked a ticket from Bhubaneswar to Chicago and there was a promo code that u will get 25% ecash back.. But as I was booking I did Not see anywhere that at one time you can only use 5% from the ecash for the next booking and the guy from the customer care also after asking 3-4 times that there is no terms and conditions for using .. He said no except for that u have to use it within 90 days... I got like around 20 k in ecash ... So how...
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Dr Tanusree Das
from Kolkata, West Bengal
Aug 31, 2015
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Installation of a light at wrong place causing disturbance

Address: Kolkata, West Bengal

This Big Bazaar in Wood Square Mall, Narendrapur is adjacent to my Flat / Building (Block A, Sherwood Estate, 169, NSC Bose Road, Narendrapur, Kol-103) recently installed a very powerful lamp (light) at their Ramp, almost facing towards my flat. We are feeling very disturbed by this light. We have requested the Manager of the store repeatedly, he is responding us with repeated false promise and a no. of deadlines. Please see the matter and...
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jeetha
from Coimbatore, Tamil Nadu
Aug 26, 2015
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No Air conditoner or ventilation for last 6 Months

Address: Palakkad, Kerala

Hello, Yesterday[protected] I went big bazar palakkad branch. I have been there for more than one hour in the first floor dress section. As we all know its onam so there were a lot of people inside .It was around 1000 people there inside(I dn't know exactly you can check).The problem is air conditioner was not working and as there was no ventilation I felt like fainting, vomiting.I informed a guy in first floor that why its not working...
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Rupali Patra
from Mumbai, Maharashtra
Aug 25, 2015
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Transaction Failed -non refund of money

Address: Khordha, Odisha

On[protected] purchased goods of value Rs. 3269.51 from Big Bazaar Bhubaneswar(Forum Mart Near RamMandir Bhubaneswar) and swiped my Axis Bank Debit Card twice. The transaction failed twice so I had to pay cash. But I found out later that the sum of Rs.3269.51 was deducted from my personal account. I filed a written complaint at the customer care of Axis Bankwith proper details of transaction. Customer care promised that money would be refunded...
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V.Anbarasu
from Thrissur, Kerala
Aug 23, 2015
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Need to change meter

Address: Chennai, Tamil Nadu

I'm V.Anbarasu residing in no:52 (plot no: 387), kongiamman nagar, nandhiyabakkam, chennai-600120, thiruvallur district.I changed new meter before 5 months. But now it is moving in reverse for last two months so I can't note appropriate and proper reading. So I paid heavy electric bill for last two months.so I request to take proper measures to change the meter.then only I leave suffering from paying heavy amount...
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Shree Om Sai Vinod S. Waingankar
from Mumbai, Maharashtra
Aug 22, 2015
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Nonsense Service

Address: Mumbai City, Maharashtra

The person reading this mail if have any sense of mind then will reply promptly. I purchase a Fiesta 6 seater dinning set from Hometown Vikhroli on 08th of August 2015 with SO No. [protected] and the committed delivery displayed on bill was 16 th of August 2015 but on 16th August 2015 the delivery was not received so I called on 17th August 2015 I called and customer care and got informed that the delivery was delayed and will get deliver...
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madhu0309
from Chennai, Tamil Nadu
Aug 26, 2015
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Extremely bad service

Address: Bangalore, Karnataka

I have ordered a product a month back and made the full payment. But still I haven't received the product. and Customer care people are not able to guide about the delivery date and process. and no proper information. Date of Booking the product : 21st July 2015 Order No : [protected]...
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Anoopy
from Noida, Uttar Pradesh
Aug 18, 2015
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Not refunding my money back

Address: Bangalore, Karnataka

I have ordered the Amazon Sofa on 8th July with SO number [protected], the delivery date was written as 22nd july, they keep changing the date of delivery from 22nd to 3rd August the 5th August then 8th August, i got call on 7th that on next day sofa is going to deliver so i have taken without pay leave for the day & waited from said time from 1 Pm to 4 Pm, & not delivered yet, then i called several times to customer care they wasted my time...
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sonamsc20002
Aug 18, 2015
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Products not reached till now

Address: Kolkata, West Bengal

This Big Bazar store in jessore road Diamond Plaza Mall. Bill No : TR : 78016. Home delivery challan no : 99842. We took grocery on 12th August and put it to home delivery. They committed to deliver it within 15th August. When we didn't get the products within said time, followed them up and got answers like "it can happen", "You wait till night 10PM and if the goods were not delivered in that time, it will be delivered in next days", "Why...
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PankajMathur23
from Delhi, Delhi
Aug 17, 2015
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Delayed and incomplete deliveries

Address: New Delhi, Delhi

Reference my order no [protected] dt. 4th August2015 for 8 pieces of furniture. The order was placed at Home Centre, Great India Place, Noida I was assured after checking from the stocks that the delivery in full will be made by 13th Aug'15 . On checking on telephone on 11th, I was informed that all the items are not available and will be delivered after 2-3 days. I requested that all these items must be delivered together on one day....
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CA Ankit Agarwal
from Gurgaon, Haryana
Aug 15, 2015
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Excessive Charge in billing than MRP

Address: Gurgaon, Haryana

Today i have done a purchasing of Rs 983/- from Big Bazar Showroom of Ambience mall Gurgaon. In this i have purchase two sets of Nivea Soaps (Sets of 4+2 free) MRP on which was Rs 145 each set only but when i have checked the bill at my home i saw it was charged for Rs 168 each set. I have attached the picture of Soap and also of the bill for your kind reference. Regards CA Ankit Agarwal +[protected]...
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Poornima Viswanathan
from Chennai, Tamil Nadu
Aug 15, 2015
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Koryo rice cooker defective product

Address: Gulbarga, Karnataka

We bought a koryo rice cooker Last week in big bazaar, gulbarga. The product stopped working the first time we used it. When we approached them to return the product they did not take any responsibility for it and were not concerned about the complaint. We were asked to go to the manufacturer directly who does not respond to calls. It was a pathetic experience with one of the most reputed companies...
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Sudipta Mishra
from Kolkata, West Bengal
Aug 15, 2015
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Billing price is more than MRP

Address: Kolkata, West Bengal

My name is Sudipta Mishra, My phone no is [protected]. Yesterday i have purchase a napkin packet from bigbazar high park, Kolkata branch. The MRP of the product is Rs. 80. But bigbazar have billed me Rs. 99. While billing when i have asked to counter person he told me that you can contact to customer care regarding that. My question is that how a shopper like bigbazar can take the product value more than MRP. Is it a illegal? If bigbazar is...
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arulregina
from Bengaluru, Karnataka
Aug 14, 2015
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Non-delivery of ordered products

Address: Bangalore, Karnataka

I ordered an item(Modular Kitchen) at HomeTown, Phoenix Market City Mall, 4-A/B, Ground Floor, Whitefield Main Road, Bangalore- 560048, Karnataka. on 28/5/2013, priced 1, 04, 000 of which i payed 52, 000(26, 000 as cash and 26, 000 as exchange voucher). As per the bill, they should have delivered the product on 26/7/2013. But, till today the product has not be delivered. They should either deliver the product or return the money with interest....
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spal2915
from Mahoba, Uttar Pradesh
Aug 13, 2015
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Why the staff didnt work properly

Address: West Tripura, Tripura

I went agartala bigbazar last 10th August, i surch a dinner set and after half an hour i found and the price is 1900, when i tell a boy to packed this he told me due to some product missing they didnt sell this then after 1an half hours i decided to take this dinner set which 1stuff is missing.when i went billing section they scan and told me 4000 rupees...i told them in the crockery section it show only 1900, again they cheked it and told...
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Piya2806
from Muzaffarnagar, Uttar Pradesh
Aug 12, 2015
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Misbehaviour Towards customer

Address: Lucknow, Uttar Pradesh

I went to big bazaar today At 1 Pm..i was there in ladies department Checking out some clothes..i saw a heap of clothes and was started searching..suddenly i hear a Loud voice shouting at me lyk hey dont do this.i said u should hav said politely.she said dont teach me..and i started discussing about this to my mom.again se started shouting at us.even she pointed fingure at my mom saying m not talking to u blatanly..she was so loud and rude.even...
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dalbirchhetri
from Jammu, Jammu and Kashmir
Aug 10, 2015
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Wrong billing & designing - refund of money

Address: Bangalore, Karnataka

I ordered Modular Kitchen and Wardrobes for my Flat . Firstly work completed after Seven months after chasing them to do the work . Designing of wardrobe Faulty as Lofts provided are so small that nothing can fit . Rate given to me is wrongly Calculated variation is amounting to Rs 127142/- . No proper Bill given to me . The store from where purchase has been shut down....
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ysrana
from Mumbai, Maharashtra
Aug 8, 2015
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Charging money for first time assembly, even though they promised assembly free for first year.

Address: Junagadh, Gujarat

Sir i have purchased hometown furniture through paytm. i got it deliverd at mumbai. when i purchased furniture i confirmed from home town furniture group customer care about my desire to get it assembled in veraval, gujarat-362265 for which they readily agreed. furniture got delivered with a crack, i lodged complain with photograph to paytm with copy to hometown. for which hometown replied they will rectify it during assembly. and it...
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