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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 185

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P
prva76
from Bengaluru, Karnataka
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Re-pay

Yesterday i have been at big bazaar ,cement road chennai. to procure the items for the bill amount Rs 785 , First i gave my debit card of to sweep r .He twice entered my number in sweep machine ,he conformed me later there is decline in connection then i payed in the form of cash , Today morning crossed checked my balance Rs 785 as been detected . Secondly i have not sign the debit card receipt of the amount Rs 785
You are request...
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rajeshnair1804
from Pune, Maharashtra
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Most unprofessional people and service

If you ever dream of have a good house and are thinking of getting an interior designer, dont even think of HomeTown Design and Services. Its a joke they are running out there in the name of design.
I fell into this trap. I paid rs.10000 for interior designing services from them and what I got in return was crap work and complete unprofessionalism.
I was assign someone by name Merlyn Pillay as the "designer" for my...
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Sanjeev Kumar
from Mumbai, Maharashtra
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Faulty Washing machine

Hi,
I would like to bring to your notice that I have puchased Koryo washing machine switch of which is not working, It is under warranty , I have called several times service center number in Nasik. Incidently In nashik there is service center ( managed by Harish ) whose Boss ( Prashant ) he sits in Mumbai. My complaint kept shuttling between both for last two months and no progress.

They say that Big Bazar main service...
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Ramchand Gandhi
from Sompeta, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Carry bag of Big Bazaar

Dear Sir,
Today I have purchased from Big Bazaar, Vijayawada with bill number T17/1238 dated 9-9-09. The goods were delivered in the carry bag printed with one side Big Bazaar-other side as Easy cabs. The carry bag emitted very bad smell. Please look into the matter

From
Ramchand Gandhi
30-13-16
Kothavantena Road
Durga Agraharam
Vijayawada-2...
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kspvrma
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Service

The Staff at Mobile counter on 1st floor of Big Bazaar - Kothrud, Pune - they care least for their customers.

Yesterday,On 6th Sept'09, I have taken a new Aircel SIM card for Rs.99 and even requested for a Top-Up of Rs.98 (for unlimited browsing) and I paid the amount for Rs.197 for the same.
The guy at the Mobile counter (Mobile counter is on 1st floor of Big Bazaar - Kothrud,Pune) promised me that the recharge...
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advivedi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated

I asked Big Bazaar store personnel that I need a large bed and I was told to buy a King-Size bed. Then I was shown a packed bed and was told that this was a king size bed (72"*75"). It was late in night (around 9.30 pm), thus trusting store personnel I purchased it and made payment via debit card. The full purchase was of a double bed (ECOBED) and pair of mattress for Rs. 10000 only (Advance Receipt #[protected] dated 07/08/2009)...
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S
Shalini
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing cartridge in my HP Deskjet F4288

I'm disappointed by the Customer Care service and other staff at the electronics section of your big bazaar store in Ambeince Mall, Gurgoan. I have bought an HP printer (HP deskjet F4288) on Sep.2, 2009 for which the electronic section's staff told me that i'll get both black and color cartridge inside the printer but the cartridge was not there in the printer. It is also mentioned on the box of the printer that it contains...
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Gaurav Joshi
from Jabalpur, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ridiculous delivery system and before sell service

Unfortuneatly I visited this site after experiencing delays and mismanagement from HOMETOWN Ahmedabad. If I had visited it before I wouldn't have ordered from or visited HOMETOWN Ahmedabad at all.

So thing goes like this

Part 1

We went to hometown and intially decieded and booked a sofa, double bed, wardrobe and tv cabinet and paid 15% of the bill, before payment we confirmed that we can cancel...
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N
neeraj
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading by salesman

the salesman promised to deliver and install the furniture within two or three days and the date mentioned is only for paper work.the product came after one week and has not been installed yet after repeated request.the salesman(Sarvesh kumar mobile no.[protected] from Big Bazaar, Inox, Lucknow) now stopped receiving the phone....
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Chirag Ojha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Furniture Delivery Time, & Service

Logging Complaint for very poor service of delivery of furniture purchased & After delivery
Installation of the same. I have purchased Wall Unit from Kalyan, Big Bazzar received material
After 15 days of purchase from there warehouse, Now following up for installation. Every day
getting fresh commitment, How many days we have to wait? Why we are getting irresponsible
answers after spending our money?...
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param123
from Ahmedabad, Gujarat
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wrong item delivered

Hi,

I bought a shoe rack from home town and as promised, Item was delivered at my door step with in 2 days but item was not what I ordered. It was of different colour. When we complained (customer care person prakash ) they said in a day they will deliver the correct item and then take position of the old one. But very next day a lady named Reshma called and stated on return of old item, new item will be delivered which will...
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Mohinder Nath Bhatia
from Kanpur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

two packaging dates on a packet of al-fruit dates

On 25 august 2009 i bought a packet of 500g Al-Fruit dates from
BIG BAZAAR <PANTALOON RETAIL <I> LTD>
Pacific Taj, Plot No.3E, Taj Nagri Scheme, Phase1, Fatehabad road AGRA-282001
having Item name:TARRAGON for Rs.80.At home i found out that the packet has got two packaging dates on it.One is 20 August 2009 and the other is 25 May 2009.i bought these dates for my wife who is a cancer patient and is on a restricted...
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S
Shivani Jha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Multiple failure of home delivery

I had bought a Gas Stove on 15th August which was on offer and I was told that they will deliver me by around 17th August. After they failed to deliver it on 17th, I called them up on 18th and I was told that it will be delivered on 18th. I waited the whole day but again they failed to deliver...it happened on 21st, 22nd and today 23rd again...but still I haven't received it. I suffered from their inability to deliver because, my gas...
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Deepak Prabhakar Gokhale
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery of material purchased

I have purchased furniture from Big Bazaar Aurangabad. Initially they did the booking, took payment & sent material barring a TV Trolly saying that they do not have the stock. Why did they book the order then?
Next...they delayed the decision about replacement.
When they agreed to give something else, I paid Rs 750 as the additional cost of the item on 24.07.09. This time they told me it will be delivered within 2-3 days...
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Amit Jain
from Gorakhpur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offering product with higher mrp on the product

I read about big sale offering at big bazar in news paper for 5days.I went there and found that they r offering buy one get one free on TOPS PICKLE at the mrp printed Rs 130 on it.I took 2 Kg pickle at the price of Rs 130.00.
When i go to the local market next day i found the same TOPS PICKLE of 1 KG is selling in market at offering price of Rs70.And the mrp printed on it is Rs86.00.
So at big bazar they malfunction with mrp...
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Rahul Pandey
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift Voucher

Date:13th Aug

Today I visited the Thane Big Bazar with a gift voucher (Rs. 250 x 6). Did a shopping of Rs 2800 odd (bill no - MUM 001687), I presented the voucher for redemption. I was told it has expired.

The gift voucher has no validity date or expiry date.
As a customer I can't read bar codes.. I have a voucher that doesn't have a issue date and I want it to be redeemed.

On...
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Anantha Narayan B S
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not deliver the item

I booked the TV Stand bearing part no '[protected]' - description - 'AV001WL/UN Ameri.Honey' on 26/07/2009 & they have promised me the delivary on 31/07/2009 & paid the full amount on the same day & got the Advance receipt also from them.

Till to-day I have not received the item & everyday I am contacting one person Mr Dhananjay (mobile no [protected]) he is informing me that, I am speaking...
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Prachi Shah
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Big Bazaar ICICI Future Card

Hi
This is regarding ICICI Future Card held by My husband (Mr Mihir Shah)
We had recd some coupon booklet along with ICICI Credit card for various Future Group Outlets including a 3% discount coupon on food valid from May'09 to Oct'09 (attached herewith)
Likewise we went to Big bazaar Kandivali and made out first puchase in May sometime.

Second time i.e on 31st July'09 Friday i went to big...
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Raja Chakraborti
from Betul, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor quality Furniture and gym products

Intrigued by sprawling super market malls introduced for the first time in my residential area, I have been shopping all my household needs from gym, air conditioners to furniture dresses to grocery from Big Bazaar stores in Hiland Park, Bagha Jatin, and pantaloons gariahat. I did some shopping from Future Bazaar through internet as well. The total value of such products exceeds over half a million Indian rupees for the past five years. I...
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akash_sarabhao
from Ahmedabad, Gujarat
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Delay in response and no responsibility

Hi,

I have enrolled for design and services from Hometown for end to end interior designing. This was for site visit for measurement, planning and costing. We have already paid Rs.1250 on 2nd of August 2009.
We were told that someone from hometown would visit our home on 3rd of August. There was no call or information till the 6th of August. When I called them on the 6th of August at 1:30pm, they told me that the concerned...
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