Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Address: Rajendra place metro in karol bagh (New Delhi)

Respected Sir/Mam my Name is Adv.Navinya Rajendra gadiya and my Order Id[protected] days ago I got the delivery of my online order but in my order bikano besan ladoo 400gm which costs for 100 rupees was missing and still i paid 505.. Immediately i complained to customer care but since then till now they are not giving a valid response for it so please help me regarding my order and refund me soon ..!
I am adding screenshot of bigbazaar with this text so please do check it..and refund me

Jan 2, 2022

Complaint marked as Resolved

Delete my complaint it is resolved

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Really worst experience shopping on Big Bazaar online platform.

Firstly they will show out of stock items as in stock and will refund only in Future Pay wallet instead of payment source.

Really Pathetic experience will not recommend to anyone.

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Address: New delhi

Website: [email protected]

My name is Navinya Rajendra Gadiya and my grievance has been registered with NCH(National consumer helpline) with docket no-3075975 against the bigbazaar online order no[protected] as it is a genuine matter i requested bigbazaar care to refund me 100 rupees for my missing item in my future wallet as soon as possible but the customer care is not giving a valid response and rudely saying that you can take a legal action but we cannot guarantee you for your refund so request consumercomplaints team is to help to get my reund back..!!please check with this mail i am attaching the proof of bill of 505 rupees which i received during the delivery...!!

Jan 2, 2022

Complaint marked as Resolved

Delete my complaint it is resolved

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Invoice No: [protected]
CH: 99959613
MEMO NO: 0013958
OuterRing road Banaswadi

Good day Cashew, Offer say buy 2 and get 1 free. 1 each will cost 120, which will be 240 for 2 items and the other item should be free. However as billing 90 Rs each with 30 rs discount each. (90*3=270). Here they charged 30 rs additional (270-240= 30 extra). This is how they cheat people.

Choco fills Offer say buy 2 and get 1 free. 1 each will cost 120, which will be 240 for 2 items and the other item should be free. However as billing 93.32 Rs each with 46.68 rs discount each. (93.32*3=279.96). Here they charged 39.96 rs additional (279.96-240= 39.96 extra). This is how they cheat people.

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I was transfering money in my future pay wallet my money deducted from google pay but not credited to future pay wallet i have called so many time in customer care no action from thier side the amount that was deducted was 1043 from my google pay
my number of big bazar account is [protected]
priyanshi basu
my money was deducted on 3rd n9vember 2021 at 11:31am

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Hometown did not inform that they don't service their own chimney . When we raised complaint for servicing they outsourced to a fake vendor who has cheated us. When we raised complaint with hometown they said it was outside vendor from urban clap which they never informed us. Now vendor has not delivered product and blocked our numbers of and taken half advance for product. In addition to that while serving vendor claimed board was damaged so tool the money for new board but chimney making more noise and seems like he has cheated us on that also. Address and name on bill of vendor different from gpay account and no such address of vendor on Google search also

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Address: Kalyan

I added money in big Bazar wallet via UPI through paytm of rs 2706/- and amount is deducted from my bank account and paytm showed successfully paid. But amount not showing in big Bazar wallet. I called big Bazar customer care and they said transaction is failed but i wallet no message is showing that transaction is failed. My paytm UPI ref is[protected]. Please refund my money.

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I was transfering money in my future pay wallet my money deducted from google pay but not credited to future pay wallet i have called so many time in customer care no action from thier side the amount that was deducted was 1043 from my google pay
my number of big bazar account is [protected]

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Nov 08, 2021

Updated by priyanshi basu sorry number is [protected]

Nov 08, 2021

Updated by priyanshi basu [protected]

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You need anything else from me please you can

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Hi am subhakar jha(mob-[protected]).I was the member of big bazaar profit club last year.Now they are telling your card is expire, you will not get cashback.Neither they told when card is going to get expire or how to get refunded.This was not supposed to happen from such a big group.

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1.tremendous misbehavior from cash desk garments section
2.floor manager was invisible.Even though I approached for him I was informed by the staff that they don't know exactly where he is.
3.even for an exchange I had to go through repeated billing process and your CSD team could not help me out.
I need to think twice before I approach for Big bazar lake mall again.

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Address: H.no.7 koshish,urban bank

I was having code of chocolate Box bt wrongly it has been deleted by me...how can I get that code again?

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Address: Raghunathpur Kolkata

I placed an order with order #[protected], which included a product surf excel detergent powder of 5kg however they deliver only 500 gms. The invoice which I received also says 500 gms however they charged me price of 5 kg. Even though I complaint multiple times, they denied saying it was 5 kg. which does not make sense. why should I say wrong... they should at least think this way that when a customer who regularly orders, why should they do wrong complaint. A serious action is needed since to me as do not will to fix my issue.

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Money deducted from account fraud done please help

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The cot was delivered with a missing piece.This was highlighted by the assembly guy. Since then I have been reaching out to the hometown guys to get the piece delivered and assembled.
Very very poor service from Hometown they have no coordination between their store, vendors, delivery and service people.We as customers need to keep calling and coordinate ourselves. Did not accept this from a brand like hometown after spending soo much money for the cot.

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Address: #17178, Aggarwal Colony, Street No 4, Bathinda (Punjab) - 151001

Hi Team,

I am Sahil Gupta, resident of Bathinda Punjab (151001). I purchased an Aristocrat Bag (3 Pair Set) by 1st Jan 2020 from Big Bazar Bathinda (The Mittal Mall Store, bathinda). My Small bag broke from the lower edge & when I went to the BB store they said, we need an original bill but I do have a warranty card only as ink was erased from Bill. So now I need your help to get a duplicate bill from my warranty card as BB store will not be able to help me generate a duplicate bill, as it is one year old.

Kindly help me to provide a duplicate bill over my email ID or Address.

#17178, Aggarwal Colony, Street No 4, Bathinda (Punjab) - 151001

Regards
Sahil

Oct 27, 2021

Complaint marked as Resolved

Today I visited store & ask him to check retention period of your data. They said we don't have data but you need to check exact date of Bill, might be we can help. Although it was their mistake to don't mention a date on warranty card but somehow I was able to manage a date & get duplicate bill from them. Still thanks for your support.

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I have add money to futurepay wallet my money deduct from my bank but not come. In wallet
Please help

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I had purchased a casserole on 24th Oct 2021. The invoice charged was ₹129. But, the actual MRP printed on the box is only ₹99.
Why does such big retail chains cheat customers?
The concerned authorities should take action against the ones responsible for this.

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I ordered for dates. Got it today n water was in it. And it was looking horrible. Kindly take that back and refund my money.

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Address: NH-5, Krishana Plaza, Nayapalli , Bhubaneswar

Dear Sir / Madam,

I am writing to you to raise an issue about: Beauty & Personal Care

The issue that I have experienced was: Purchased one NIVEA after shaving lotion after opening it became only water and light fragrance mixed. paid Rs. 249/-

It occurred on: 9/10/2021

I will send it to consumer redressal for its ingredients taste or Big feels better to solve the issue.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Debadas Pattnaik

Order Number: INVOICE NO.[protected] DATED 06.10.2021
:

Debadas pattnaik, Gajapati Nagar, Near Anmol College, Po- Kausalayaganga
Bhubaneswar
751002
Mobile No. [protected]

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 37

Refund of missing item in order Bikano besan ladoo 400gm which cost 100 rupees

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Out of Stock item shown as instock and refund done to Future Pay Wallet instead of Source

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Refund of missing item in order Bikano besan ladoo 400gm which cost 100 rupees

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Offer shown is different in the billing

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Money deducted but not refunded

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Fraud case- modular kitchen chimney

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Amount not refund

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Money deducted from account

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Help support help services 09883-66-1843 online query

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Negligence unclear advise by big bazaar officials.

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Urgent attention

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About getting a code again

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Online order

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Fraud done

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Cot delivered with missing piece

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Aristocrat 3 pair Duplicate Bill required

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Money deducted but not come in future pay wallet

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Price charged above MRP.

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Ordered for dates

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Beauty and personal care

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