Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

My invoice number is : [protected]

I purchased many items from big bazaar on 18-12-19. Some items have future pay cash back on them like green peas (60 rs and future price is 29) and saras gold milk (56 rs and future price is 40). So accordingly i will get at least 78 rs future pay cash back
. But till now it is not showing in my future pay wallet. Pls do it as soon as possible. It happens many times with big bazaar, but usually we ignore but this time i am seriously complaining about this.

I made certain purchases from big bazar kozhikode today. Two of the merchandise, the price of which was mentioned as rs 75 in the shelf has been billed at rs 100 each at the billing counter and i made the payment. Thereafter i observed the cheating done by big bazar and pointed out the same to the lady who billed it. At the first instance, she argued with me that the price is 100. Thereafter she left the counter and came back after 10 minutes and without saying anything, gave me rs 50 back. Meanwhile i asked her on several occasions that i want to meet her manager, for which she gave a deaf ear. When i repeatedly asked, she ridiculed me and said the manager is somewhere in top floor. After lots of efforts, a person identified himself as manager and came to me. He never responded to my grievances and told if i have any complaints, i can write it down on the complaints register. I wrote it down and asked about the process of customer grievance readdressal in big bazar. He told me that their customer care manager will call me within 24 hours. But contrary to that my complaint was unilaterally closed by big bazar within 8 hours, just by sending a e-mail message to me. Beware.. Big bazar means big big cheating. And if pointed out they ridicule and humiliate clients. Never venture into their outlets.
Rahul - [protected]

Items are not refundable.
They are not accepting my item.
Billed my items without mrp tagg.
The items is worthless.
Billing person do not have any knowledge to how to bill.Fraud people's working here.Making customers fool.They do not have any knowledge to how to bill the amout.Unknowledgable people's are working here.They don't have manners to talk to female canditdates.They used bad words.Arguning with me.Totally there fault. Kindly accept my items either i would go for FIR or consumer forum.

I am purchase two t - shirts on 10.12.2019 against invoice no.[protected] from big bazaar db city mall bhopal, m. P. The same days the offer shows there that buy one get 50% on 2nd. So i purchase two t-shirts. But the billing person did not give the discount in bill and due to some urgent work i unable to check there and left the store. After some days on 18.12.2019 i had gone their and complain a madam there in counter about this matter and she did not help me and behave me like a begger that's like i ask him help some money. Bar code of the items
[protected]
[protected]
My mob-[protected]

My father made a purchase from big bazar's chinar park (Newtown, kolkata) outlet on 14 nov 2019. There was a 50% cashback offer on a pack of whiskas (Cat food) he bought. The cashback was supposed to come to futurepay wallet within 15 days which did not happen. He went to the store and showed the transaction id and the payment details from his future pay account, but the customer service executive refused to serve him without the hard copy of the bill and they are refusing to generate another copy of the bill from the transaction id -[protected]

Hi team,

The price listed at the display is showing is
Discounted price but while billing they are charging mrp, they are looting people, because people buy things in bulk and they dont check each and every product price in bill. At the display counter it was showing 349 as discounted price and whole billing they charged 399 rs and thsi happened for many more things in the store

Yesterday i purchased 2 item from big bazar, ambience tower, rohini sec 10. i purchased 1 trouser of 1199 rupee and 1 shirt of 799 rupee, but when i checked the bill, it was billed for 2 trousers.
cashier generated wrong invoice and billed us 2417 instead of 2019.
I am attaching pictures of invoices and individual price tag of items.

my request is to please take this matter seriously and solve it asap.

CIN NO:L51909MH2007PLC268269
CH: 461741
MEMO NO. 0000134
TR: 85650
ST: 2620
DATE: 15/12/19
TIME: 16:23
CASHIER NAME: DEEPANSHU KUMAR

I have purchased cloths & grocery from big bazar at collage road, nashik. One of the item lipton green tea box unable to scan & my bill was hold. Counter person called customer care dept person, kiran 5 to 6 times as counter no 8 is in front of customer care dept. But customer care dept was busy in gossiping & laughing on jokes. I approach to customer care & asked do you really bother about customer? He urgently replied go & bring another packet or wait it will take time.in between billing person has canceled my bill & started another billing for next customer. When i rise my voice & said i will complaint, they replied go & do whatever you want. This time my family was with me so i paid the bill & come home. If you don't take any action i will not purchase & tell to minimum 1000 people not buy anything form this mall. Hope this complaint will be consider & will take action on such persons for your reputation

On 15 dec2019, i have visited big bazar rakjot. They have charged 699 for girl t-shirts while the mrp is printed on the pack is 199.00 for same t-shirt. We will also pay to cashier) while leaving the store i just recheck with the bill with product details. Then we found wrongly paid tobig bazar.
My invoice no-[protected].
I have tried to contact with big bazar team but they are not responding. (Finally i get refund my amount)
I am wondering how one can charged more than the printed mrp.
Looking forward to get the better solution so that they can't charged others in such a manner

I purchased mc-vities biscuits of rs 54 whereas funskool action figure of rs 149 was scanned and billed. I pais 95 extra for no reason. This is a case of fraud. I want strict actions to be taken against this.

Employee id:360049
Employee name: snehasish ch day
Invoice no. [protected]
Memo no. 0146676
Date: 15/12/2019
Time:21:36

Copy to consumer forum

On 14.12.2019 at around 1817 hrs. I have visited your big bazar orbit mall, 82 raja s. C. Mullick road, bagajatin kolkata-700084, west bengal txn. Id [protected], [protected], [protected]., amounting to rs.
11000/-. An i am regularly shopping at big bazar for the last 7-8 years my monthly shopping at big bazar average of[protected]. But to my utter dismayed. On 14.12.2019. Very distracting and disgranting behavioural approach shown by some of the shop assistants at the store. When requested for possioning of some particular item from the shop assistants were found gossping at the store and does not bother to look back and respond to the customer. Simultaneously in another incedent, when i asked to change the plastic for packing of loose product viz. Suggar the very poor materials are used to pack the items causing wastegage of the items as the packet damaging while transit. The shop assistants were very argantly refuses to change the plastic bag saying the company has provided such poor metarial of polybag so if you have any further assistance contact the authority for the same. The matter immediately brought to the notice of your shop manager for such behaviour but no solution has been initiated as of now, hence i have decided to discontinue the profit club membership and request refund of the same.

I visited hyderabad central yesterday..

I was charged 10 rupees each for 2 handbags.. They still have the logo/brand on the cover and still selling them.
Which is not allowed atleast in hyderabad.. However in the bill they are printing stating that they are providing handbags without branding..

I have attached 2 pics..
1. Bill stating that they have given handbag without brand
2. Actual covers that they are giving with their brand

Dear sir,
I bought a koryo tv vide till no.8, memo no.0001292, tr no.18394 and item description no. Kor led kle32dlchn7 on 27.01.19. On 11.12.19 that tv stopped working and i called up koryo customer service on 12.12.19. On text day a service mechanic called me and told me to pay service charge and travelling charge. I objected and told him that within warranty period we were not supposed to pay service charge. Then he insisted me to pay travelling charge. I again objected because i bought the tv from jalpaiguri big bazaar not from siliguri. Then i met with an service executive at jalpaiguri big bazaar store but he also couldn't help me. However on the same day a mechanic came to me from siliguri koryo service centre and after checking the tv told me that tv paned need to be changed and could be done at least after 12 days.
Being a profit club member and a loyal customer of big bazaar my humble submission to you that why should i wait so long without watching my interesting channels. I request you to help me to repair the tv as early as possible or replace the tv.
With thanks
Debasish das
Debs. [protected]@gmail.com

I need you all to take action on the people who work here for accusing me for fake robbery. And the woman who works here from cleaner security company! She is stating i robbed a earnings and got me waiting for nearly 20mins like a criminal. I[censored] dont do anything abt it i'll make sure to go the highest authority. I want to tell you how bad these ppl can be at times when u have no clue about it. I come here all the time and this the way these ppl get treated.

Hi

I have recently taken 10000 rupees profit club card, after that found as new policy fo profit club card member will not receive future pay cash back on profit club member, then what is the use of taking this card, what benefits will get member, like a begger every month we have to wait for 1000 rupees for they paying extra 2000,

My registration mobile number [protected]

Hi team

I have visited phoenix market city big bazaar on saturday by 3 and took few ladies dress and around 4:40 we have move soap and shampoo section and took few home maintenance item near to me by kept trolley in side. With in 3 min trolley was missed and i report to soap session person, they mention as in charge was left out for personal work. I have reported near by billing counter and by 4:48 i have report to mr gowtham on customer care.

Gowtham called floor in charge for the same. They mentioned as its not our people who clear it. Ask me check with gowthan.

When i have revisited gowtham left for lunch and bala who attend and he complaint that its my mistake which you left over some place. Without understanding of time we spend and laziest way of answer

I ask him to convey his incharge again. He show a person name is unknown (Seem like north india person). He spend around 40 min and check cam as well.

Could didnt find who shifted the trolley. Seem like camera dont have coverage and unable to find.

When his manager came and ask me sorry and ask me walk away from shop

I have ask him if i have miss any of my belonging will you answer in same way

That tall black manager simply reply cam is for our product security only not for costumer belonging and its costumer belong they need to take care otherwise it there mistake.

He doesn't care about the costumer time and money. May be sale and security of product is motive for him so

I bought induction-safe utensils from big bazaar store in dlf mall in sector 16a, noida but they are not compatible with the prestige induction i bought. I want to replace the item. I have lost the bill but my number is registered with big bazaar, so a copy of the bill can be retrieved i believe.

P. S. I have the bank account transaction for the purchase.

I made fd with future group at vasai big bazaar.
Submitted form 15 g at vasai big bazaar on 29th may 2019.
They deducted tds on 1st of july.
I complied to customer care. They replied deducted amount will be credited within 10 days.
Amount not credited.
Again they deducted tds on 1st of october.
Again i talked on customer care. They told to send mail with acknowledged copy of form 15g.
I mailed more than 12 times in last 2 months.
No reply.
Shameless management is operated by shameless employees & shsmless managment team.
Be careful & don't deal with this group.
Ramesh khatwani
[protected]/[protected]
[protected]@gmail.com.

I'm parched regularly milk 1 phone no 4 pick and 2nd no 4 pick what 6 december 2019 i'm big bazaar parched milk
1 no bill 4 picks and 2nd no not bill staff i'm complete customer service counter service staff not solve my problem talking t & c apply what not i'm talking staff so me terms and conditions display staff not so me display print out staff talking 2nd phone number customer com here i'm bill i'm 2nd family member hear after bill not free my wife this time job plz strictly action all customer not awareness plz help all pour people i'm attracted display milk video

Brand Factory — order

1 Review
India
kiranmaia on Nov 26, 2019Submit a Complaint
Hi,

I placed an order in branfactory online and i received wrong size and it's like old clothes so i want to return those, but they are not changing the status to 'delivered' still my order status is 'ordered'. Due to this i am not able to return the products and i contacted their support team more than 20 times till now and they didn't even responding properly.

My order id: 91753
Placed date: jul 13, 2019, 10:12 am

I am contacting them from past 4 months and they are not even responding and they are saying only one answer from 4 months that we are working and will let you know.
It's been almost 5 months and still they didn't refunded my amount.

Regards,
Kiranmayi.