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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 60

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R
Res Res
Jan 2, 2020
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inappropriate practice at big bazaar

Address: RMall, Mumbai City, Maharashtra, 400080

Hi Guys,

I will be specific here,
Team working at Big Bazaar have zero knowledge offers going on in Store.
They have zero knowledge on procedure and not a single time they will be able to help you.
Price mentioned on product and price charged is often different causing difficulties to customers.
You need to do follow up so cash back can be credited to wallet.
Staff working at Big Bazaar...
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Rritu Raj Sharma
Jan 1, 2020
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charging 19 rs extra for carry bag

Address: Big bazaar Zirakpur, Mohali, Punjab, 140603

Today i bought 1 sweater and 1 jeans for 1499 and 999 .when i was doing billing they ask me for carry bag for 19rs .i ask them that now carry bag charges is not used but they replied that this is a private company and we can't help for this and they charge me extra 19 rs for carry bag.i also go for customer care of big bazaar Zirakpur and they say we can't do anything for this.please help me...
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Dec 30, 2019
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customer service desk/ representative

Address: Ambience Mall Gurgaon, Gurgaon, Haryana

We are a regular customer at big bazaar ambience mall, gurgaon since we usually buy our monthly groceries from here. And our billing has never been less than 6000/- at every visit. Today - 30-dec-19, we visited the big bazaar store at ambience mall, gurgaon as usual and there was an extra billing done by the billing person. So, wewent to customer service desk for the refund of the extra amount billed. They made us wait half hour to resolve...
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saurabh14kc
Dec 30, 2019
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misguided & sold faulty product

Address: Lucknow, Uttar Pradesh, 226012

Hi Team,
I am writing this mail after more than two months follow up with staff of Home Town in Phonix United Mall lucknow.

I purchased a Solid Wood Cabinet on 25th Oct'19. At the time if purchse the sales representative Mr. Deepak (Ph: [protected]) sold that item to us and at
that time there was some powder coming out at edges, we enquired that is it termite but he mentioned that - no no, it is due to finishing...
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rjun_singh
from Pune, Maharashtra
Dec 29, 2019
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wrong mobile number entered in invoice

Address: Virar West, Thane, Maharashtra, 401305

‪hii, my service ref no. Bb[protected]/ bb[protected]/bb[protected] / bb[protected]. Many time complaints lodged but still not issue resolved and store person also not picking the call[protected] /[protected]‬
Nobody help here.

Store person wrong mobile entered in my purchased invoice and i am request for change the my mobile number instead of this wrong mobile no.[protected] but till date only old complaint closed...
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Rahil Jha
from Ahmedabad, Gujarat
Dec 27, 2019
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writer rules

Address: Big Bazaar, Acropolis mall, near Guru dwara, thaltej, Ahmedabad, Ahmedabad, Gujarat

I went to big bazaar in acropolis mall outlet ahmedabad.
Wanted to purchase 15 jars of groundnut oil of 5l.

Collected them and went to billing counter. A store manager kind of guy mr chauhan came and told me a weired rule that they can allow me only 3 jars per day to take.

Per family, per day they allow not more then 3 jars of 5l to be taken.

And it is irrespective of mode of payment...
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RajP8998
from Mumbai, Maharashtra
Dec 23, 2019
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big bazaar gift card money not refunded nor the gift card not given

I have purchased gift cards worth 1500 from bigbazaar site on 8th dec 2019 and payment was successful and no gift card was received either to my mail nor mobile. The transaction id is:4zmlo910942. When i called customer support they said money was automatically refunded but the money is reflecting in bank. I shared my bank statement but no resolution for tickets bb[protected], bb[protected], bb[protected]. They are closing the tickets without...
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Mayank Jammar
from Udaipur, Rajasthan
Dec 21, 2019
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no return of future pay cash back

Address: Jaipur, Rajasthan, 302019

My invoice number is : [protected]

I purchased many items from big bazaar on 18-12-19. Some items have future pay cash back on them like green peas (60 rs and future price is 29) and saras gold milk (56 rs and future price is 40). So accordingly i will get at least 78 rs future pay cash back
. But till now it is not showing in my future pay wallet. Pls do it as soon as possible. It happens many times with big bazaar,...
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Rahuleyan
from Mumbai, Maharashtra
Dec 20, 2019
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cheating by big bazaar by charging higher amount while billing

Address: Big Bazar, Mavoor Road, Kozhikode, 673001

I made certain purchases from big bazar kozhikode today. Two of the merchandise, the price of which was mentioned as rs 75 in the shelf has been billed at rs 100 each at the billing counter and i made the payment. Thereafter i observed the cheating done by big bazar and pointed out the same to the lady who billed it. At the first instance, she argued with me that the price is 100. Thereafter she left the counter and came back after 10 minutes...
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Anurag Kispotta
from Delhi, Delhi
Dec 18, 2019
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mojjari cost rate - 999 not refunding money/exchanging

Address: Sahara tv network. C-1,2,3 Noida sector - 11 pin code - 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

Items are not refundable.
They are not accepting my item.
Billed my items without mrp tagg.
The items is worthless.
Billing person do not have any knowledge to how to bill.Fraud people's working here.Making customers fool.They do not have any knowledge to how to bill the amout.Unknowledgable people's are working here.They don't have manners to talk to female canditdates.They used bad words.Arguning with me.Totally...
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Ranjit9583
from Jabalpur, Madhya Pradesh
Dec 18, 2019
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i am complain about the discount not given

Address: DB City Mall, Bhopal, Madhya Pradesh, 462016

I am purchase two t - shirts on 10.12.2019 against invoice no.[protected] from big bazaar db city mall bhopal, m. P. The same days the offer shows there that buy one get 50% on 2nd. So i purchase two t-shirts. But the billing person did not give the discount in bill and due to some urgent work i unable to check there and left the store. After some days on 18.12.2019 i had gone their and complain a madam there in counter about this matter...
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Meethi19
from Kolkata, West Bengal
Dec 18, 2019
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refusing cashback

Address: Chinar Park, Newtown, Kolkata, Kolkata, West Bengal, 700136

My father made a purchase from big bazar's chinar park (Newtown, kolkata) outlet on 14 nov 2019. There was a 50% cashback offer on a pack of whiskas (Cat food) he bought. The cashback was supposed to come to futurepay wallet within 15 days which did not happen. He went to the store and showed the transaction id and the payment details from his future pay account, but the customer service executive refused to serve him without the hard copy...
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Hi team,

The price listed at the display is showing is
Discounted price but while billing they are charging mrp, they are looting people, because people buy things in bulk and they dont check each and every product price in bill. At the display counter it was showing 349 as discounted price and whole billing they charged 399 rs and thsi happened for many more things in the store...
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Akshay779
from Gurgaon, Haryana
Dec 16, 2019
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big bazaar - generated wrong invoice

Yesterday i purchased 2 item from big bazar, ambience tower, rohini sec 10. i purchased 1 trouser of 1199 rupee and 1 shirt of 799 rupee, but when i checked the bill, it was billed for 2 trousers.
cashier generated wrong invoice and billed us 2417 instead of 2019.
I am attaching pictures of invoices and individual price tag of items.

my request is to please take this matter seriously and solve it asap.
br...
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TUshar S D
from Nashik, Maharashtra
Dec 16, 2019
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customer care dept

Address: Collage road, Nashik, Maharashtra, 422005

I have purchased cloths & grocery from big bazar at collage road, nashik. One of the item lipton green tea box unable to scan & my bill was hold. Counter person called customer care dept person, kiran 5 to 6 times as counter no 8 is in front of customer care dept. But customer care dept was busy in gossiping & laughing on jokes. I approach to customer care & asked do you really bother about customer? He urgently replied go & bring another...
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praveen purohit
from Mumbai, Maharashtra
Dec 16, 2019
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same product different price

Address: 402 sajaavat apartment near raj laxmi bakery limda lane, Jamnagar, Gujarat, 361001

On 15 dec2019, i have visited big bazar rakjot. They have charged 699 for girl t-shirts while the mrp is printed on the pack is 199.00 for same t-shirt. We will also pay to cashier) while leaving the store i just recheck with the bill with product details. Then we found wrongly paid tobig bazar.
My invoice no-[protected].
I have tried to contact with big bazar team but they are not responding. (Finally i get refund my amount)...
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60671997
from Kolkata, West Bengal
Dec 15, 2019
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mis-billing of items purchased

Address: 185, MB road, birati, 700051

I purchased mc-vities biscuits of rs 54 whereas funskool action figure of rs 149 was scanned and billed. I pais 95 extra for no reason. This is a case of fraud. I want strict actions to be taken against this.

Employee id:360049
Employee name: snehasish ch day
Invoice no. [protected]
Memo no. 0146676
Date: 15/12/2019
Time:21:36

Copy to consumer forum...
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Prananjana
from Kolkata, West Bengal
Dec 15, 2019
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shop assistants behaviour

Address: Kolkata, West Bengal, 700084

On 14.12.2019 at around 1817 hrs. I have visited your big bazar orbit mall, 82 raja s. C. Mullick road, bagajatin kolkata-700084, west bengal txn. Id [protected], [protected], [protected]., amounting to rs.
11000/-. An i am regularly shopping at big bazar for the last 7-8 years my monthly shopping at big bazar average of[protected]. But to my utter dismayed. On 14.12.2019. Very distracting and disgranting behavioural approach shown by...
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Nikheth
from Hyderabad, Telangana
Dec 15, 2019
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charging 10 rupees for the covers with their brand

Address: Hyderabad Central, Punjagutta, Hyderabad, Telangana

I visited hyderabad central yesterday..

I was charged 10 rupees each for 2 handbags.. They still have the logo/brand on the cover and still selling them.
Which is not allowed atleast in hyderabad.. However in the bill they are printing stating that they are providing handbags without branding..

I have attached 2 pics..
1. Bill stating that they have given handbag without brand
2. Actual...
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from Gobardanga, West Bengal
Dec 14, 2019
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complaint against after sales service of koryo tv.

Address: Jalpaiguri, West Bengal

Dear sir,
I bought a koryo tv vide till no.8, memo no.0001292, tr no.18394 and item description no. Kor led kle32dlchn7 on 27.01.19. On 11.12.19 that tv stopped working and i called up koryo customer service on 12.12.19. On text day a service mechanic called me and told me to pay service charge and travelling charge. I objected and told him that within warranty period we were not supposed to pay service charge. Then he insisted me...
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