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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 62

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I
Ishuita
from Khailar, Uttar Pradesh
Nov 18, 2019
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behavior of the csd staff

Address: Lucknow indira nagar bog bazar, Lucknow, Uttar Pradesh

I am ishuita from lucknow this is to inform u that i have been a regular customer of big bazar and such kind of pathetic and helpless attitude of your staff in customer service desk named Mr. pankaj at big bazar bhootnath centre he just continued to shout at me for again going down from the 3rd floor to ground floor inspite i was having a problem in my legs and was arguing like an ### if my issue is not resolved i will surely go to higher...
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K
Konpal
from Mumbai, Maharashtra
Nov 15, 2019
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complaint regarding carry bags.

Address: 40- Soumya Estates, Old B.D.A. Road , Awadhpuri, Bhopal., Bijapur, Chhattisgarh, 462023

It is really appreciable, the quality that you guys at big bazaar maintain. Yet at the same time i find it really unsettling and upsetting that you guys cost 20 bucks for the cloth carry bags.

Just like in other countries i think you should also give the carry bags for free. The reason being by doing so a large number of people who visit your stores across the country, daily, would take those home and would in turn contribute...
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N
nirmal mathews
from Bengaluru, Karnataka
Nov 15, 2019
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printed money on bill and on the product are different

Address: Saralebettu Rd, Udupi, Karnataka, 576104

15/11/2019
Big bazaar,
Udupi,
Karnataka.

I bought 1.75kg of 'rice idli loose', the printed price on the product is rs.63, but in bill they printed rs.171. Such a huge difference cannot be a mistake... This happened to me 2nd time... Once there was difference of rs 12, and now the difference is rs.108. This is a huge difference. When i inquired about this with my friends, even they have faced the same...
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S
Sujata Jai
from Chennai, Tamil Nadu
Nov 15, 2019
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lack of support staff

Address: Pondy Bazar T nagar Chennai, 600017

4th time unlucky
1st visit to pondy bazar chennai outlet less billing counters so had to make noise and get a counter opened and then fight for change
2nd 3 rd visits less billing counters so had to leave the trolley and buy else where
Today same story
Between 4.30 pm and 5pm visited pondy bazar outlet bought 2 soaps beetroot sugar and waited endlessly at cash counter as only 2 billing counters were open
All...
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S
Sukh Deo Singh Rathore
from Mumbai, Maharashtra
Nov 15, 2019
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security tags.

Address: Ajmer, Ajmer, Rajasthan, 305001

Your staff did not not removed.. Security tags on my kids r shirts..2 pieces.. I am not able to came to your store again. So arrange. Your store managers and staffs behaviour is very bad. Poor services. Requested many times to sort my issue of removing tags from clothes lying at my home. No response. A bad experience. I missed attendind a function because of it and had a great harrasement....
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U
Umamahesh_eee
from Bengaluru, Karnataka
Nov 14, 2019
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I ordered product in the month of august 2019 and not delivered until now

Address: 500090

Hi,
I ordered shirt from brandfactory in the month of august 2019 and the item is not delivered until now. I called more than 15 times to customer care and 15+ times contacted though email. Every time in phone they promise to solve the issue by friday and it is not. There is no reply to most of emails sent and for few emails the response is templated saying "we forwarded request to concerned depart, it will be resolved soon".
On...
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N
Nagarjun30
from Bengaluru, Karnataka
Nov 14, 2019
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future pay cashback fraud

Address: Bigg bazar, Mandya, Mandya, Karnataka, 571401

Bigg bazar people on many products tell futurepay cashback but in actualy most of them wont be eligible for any offer..
Sales Manager named Prakash ([protected]) in bigg bazar mandya branch had put dipavali cashback offer.
While purchasing they showed many offers
After purchasing when we went to ask about cashback he says offer wasn't when we purchased.. this has happened with couple of people purchased on 16/10/2019...
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P
Partha8july
from Guwahati, Assam
Nov 14, 2019
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mistreatment and harassment

Address: Jb lane, Kamrup Metropolitan, Assam, 781003

I entered the store and the metal detector s was silent. Then me and my friend bought few items and billing was done.
But while leaving the outlet the detector started making sounds. The gaurd stopped me and started searching. I was taken to a room.

I realised that the tshirt i was wearing which i bought from brandfactory contained a tag "cut here" which i never paid attention to.

They said that the tshirt...
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R
Raghav Kapo
from Bengaluru, Karnataka
Nov 13, 2019
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verka milk product worst

Address: 38 rose maqbool road amritsar punjab India, Amritsar, Punjab, 143001

Yesterday i bought two verka green packets milk from big bazaar amritsar trillium and when i come i found verka milk is like curd on opening the packet.

This is quality of products i am expecting from big bazaar.

I am regular customer of big bazaar since 2016.

Mobile no. Linked transaction done yesterday [protected] and in future pay app.

Shammi kapoor
[protected]
[protected]...
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A
Anand illindhram
from Chennai, Tamil Nadu
Nov 11, 2019
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double debit

Address: Express Avenue mall, chennai, Chennai, Tamil Nadu

I had shopped in bigbazaar on 2nd october 2019 for ₹823/-. While making payment error occured in the billing tab but my account got debited and bill was not generated so they said that to make payment again and the payment which was debited will be reversed with in 7 days.
Its almost 40 days and no refund.
Please take action as soon as possible to return my money back....
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M
manpreetsingh79
from Dehra Dun, Uttarakhand
Nov 9, 2019
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not returning entire money from my future pay card

Address: Mumbai City, Maharashtra

Dear sir, i had purchased future group membership ie fbb card number is [protected], when i was residing in faridabad, and was using it regularly. During the tenure i got my card topped up with inr 10000, on which i was told that i will get 12000 in return whenever i do purchase in future group outlets. I got transfered to ambala, since there was no close bigbazar near my residence i started using easy day club services, and fbb card not...
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S
SShekher
from Mumbai, Maharashtra
Nov 9, 2019
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misbehaviour at parking lot exit counter central soul space spirit mall, bellandur

Address: BANGALORE CENTRAL, Hubli, Bellandur, Bengaluru, Karnataka 560103, Bangalore, Karnataka, 560103

This is to bring to your notice misbehaviour by agents at exit counter who were collecting cash for parking. As we all know, there can be cases when someone might not be carrying cash, the entire country is going cashless and digital india is trying to pick up, here at central mall bellandur, we are following age old tradition of collecting cash at counter. And if in case, one forgets the same, they are ill treated by your staff and then...
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S
Shreya Tharani
from Mumbai, Maharashtra
Nov 7, 2019
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complaint against customer service

Address: Near Genda circle Vadodara, Vadodara, Gujarat

Called [protected] and made a Complaint to Mr.Lucky from Ahmedabad...asked for complaint number... not given... Was informed that complaint number would be sent by sms on my number... not received.staff lies.
The customer returned a product on 10/05/19 at home town Vadodara central, validity of credit note was mentioned for 180 days...which is counted upto 10/11/19.
When customer went to use the credit note...the staff immediately...
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S
SomeshExcise
from Mumbai, Maharashtra
Nov 5, 2019
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charging parking fees

Address: Bawan Bigha Road No 15, post Ramna, 842002

I had made profit club card of big bajar 2 months back in muzaffarpur bihar. While making card i was assured that no parking charge would be levied as being profit club card member. Today when i visited and purchased grocessary of 1209 i was not given waiver of parking charge stating that limit has increased to 2500 rs purchase which is complete fraud by big bajar promise which they made during making profit club card...
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S
[email protected]
Nov 4, 2019
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unauthorized charges for carry bag

Address: Burdwan, West Bengal, 713325

Dear sir

I want to lodge a complaint against big bazar (Galaxy mall asansol) carry bag charges taken by them rs. 9/- i came to know that recently govt had banned to all retail showroom that they cannot charged for carry bag where their advertisement is published.
If i am wrong then kindly share your thoughts if right then kindly lodge a complaint against it.

Regards
Omair ahmad khan
Asansol.br...
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V
Vijay Es
from Chennai, Tamil Nadu
Nov 3, 2019
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bag replacement

Address: BIG BAZAAR SALIGRAMAM CHENNAI, Chennai, Tamil Nadu, 600093

I bought a safari bag at bigbazzar saligramam chennai shop which got defected within 3 months then i complaint the same to the safari customer care. They responded with mail saying me to take the defected bag to the venue of purchase and replacement will be done there. Today i went to bb, there they called the safari sales person, he came and he didn't even see the mail properly, asking us to go to service center which is far from my place...
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S
Suhail nb
from Mumbai, Maharashtra
Nov 2, 2019
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managers and employees behaviour

Address: Palarivattom, Ernakulam, Kerala

In recent week i gifted my friend a gift voucher of fbb and he went to fbb nucleus mall. After purchase he handed them the voucher and they checked it and said that it is invalid and they insulted him and family infront of other customers. They treated them like fraud. The next day he handed me the voucher and i went to the place where the voucher is bought at palarivattom after talking with the sm he interacted with customer care and told...
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S
s7lhCJDqMqSLwMr
from Noida, Uttar Pradesh
Nov 1, 2019
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give wrong product

Address: Near DAYANAND SARASWATI school new BASTI rampur HATHRAS Junction HATHRAS, Hathras, Uttar Pradesh

I ordered 'sony wireless behind-neck in ear headphone with bose wireless earbuds' on 27rd october, 2019;4:31pm.
I received a damaged jbl tempo on-ear headphone on 1st november, 2019.
I was going through social media sites and i discovered an advertisement of the product on facebook. I thought of buying it and then ordered it. It is a very serious matter that the consumers are cheated like this. Consumer order anything and receive...
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Vinay Kumar kuresi
from Vijayawada, Andhra Pradesh
Nov 1, 2019
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re : acceptance of future pay digital wallet

Address: Tirupati, Big bazaar, Chittoor, Andhra Pradesh, 517501

Hello team,
I am one of the regular customer of big bazaar. Today my mother visited big bazaar for buying things. But at the customer billing center the cashier wouldn't accepted my future pay number for billing and rejected for bill payment. Though i tried to convince him that i will provide otp and my mother will pay the remaining cash, he didn't listen to us.

His name is : dinesh, cashier, tirupati.
br...
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J
Jay74368
from Patan, Maharashtra
Nov 1, 2019
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complaining about the cash back not provided by the big bazaar vasai outlet

Address: Vasai west, 401202

My name is akansha parekh i visited your vasai west outlet of big bazaar on 9 sep 2019, there was a offer that if you do shopping of 3000 u will get 100 percent cash back which will be credited on 1 st of every month in your future pay wallet till the next 10 months but the cash back has not been credited in my future pay wallet, so i called the customer service team and spoke with an arrogant guy named deepen sharma i told him about the...
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