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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 68

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S
Saranya Lanka
Aug 28, 2019
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refund not given to my order from 2 months

Address: 404,Gayatri Avenue, Patel Nagar 2nd Line, Guntur, Andhra Pradesh, 522101
Website: www.brandfactoryonline.com

I placed an order on brand factory..
My order i'd is 34253...
I placed it on 22nd june..
It delivered to me on 28th june.
I kept return on the same day due to poor quality of clothes..
They came to pickup on 15th july!
From then i keep calling this brand factory customer service and they keep telling me that we will initiate with in couple of days.., with in this weekend.. I called 10tumes...
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saudmohib
from Mumbai, Maharashtra
Aug 27, 2019
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broken cooler delivered, refund promised but not provided, manager not responding

Address: Big Bazaar, Royal Minakshi Mall, Bannergatta Road

We had purchased a cooler which had leakage issues so they replaced it with another model which they made me pay an additional 600inr that one also had issues with water coming out from the vents we were promised a refund for the products or a service on the 19th june and now the manager isnt answering to calls or responding big bazaar royal menakshi mall, bannergatta road, bangalore store manager - big bazaar - store manager ravi - +91 95388...
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thanulingam thanulingam
from Mumbai, Maharashtra
Aug 27, 2019
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your customer care executive behave hardly

Address: No.45&47,Arcort road, saligramam,chennai-93, Chennai, Tamil Nadu, 600093

Iam one of the customer in airtel. Iam using corporate connection recently my sim was damaged in informed customer care in saligramam branch near in avm studio. They asked to we need your company new sim request in letterhead. I bring the same and submitted your branch they give new sim also she said with 48 hrs activated the sim. Iam submitted the document on friday (23/08/2019) but today (27/08/219) today i ask to same branch that lady...
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supadhyay
from Mumbai, Maharashtra
Aug 25, 2019
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payback points (rs. 500) not reflecting

Address: Mumbai City, Maharashtra, 410209

Rs. 500/- should have been credited to my account but still not updated. My mobile number is [protected]. I talked to customer care and still no resolution. An email chain is going on but no one even replies to the email even after multiple follow ups. The request id is 19178617. Please refer the pic i uploaded for the recipients and subject line of the email....
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Mani Bhushan Jaiswal
from Mumbai, Maharashtra
Aug 25, 2019
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big fraud

Address: 560054

Recently i placed an online order and the order id is[protected]. It was in offer buy 1 get 2 free, so i was expecting all item will be delivered on same time but they didn't deliver. 1st item got delivered before 10 days of 2nd item and while delivering 2nd item came to know 3rd item is out of stock. So they canceled the 3rd item and told we will refund 1rs for 3rd item. As i paid 1 rs for 3rd. But for me it was total divided by 3. So i asked...
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Sukant Bhawal
Aug 24, 2019
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cash counter no. 2 missbehavior

To,
The bigbazar esplanade branch
Kolkata-700013

Dear sir & all concerns,

Today i am very much hurt for your cash counter number 2. Wrong behavior & approach

My tax invoice number is - [protected]

Today when i visited your bigbazar esplanade branch, kol-13. For shopping after shopping i visited your cash counter number 2. Timing betwin 3.45 pm to 4.00 pmbr...
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Nixon Albuquerque
from Mumbai, Maharashtra
Aug 22, 2019
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sky bag purchased on 10 aug 2019 undelivered.

Address: Ground Floor, New Era House, Matunga Road(west, Mogul Ln, Hanuman Nagar, Mumbai, Maharashtra 400016, Mumbai City, Maharashtra, 4000016

To
Manager Customer care
Big Bazaar Future retail
Matunga, Mumbai

I have still not received Free Home Delivery Of The Sky bag that i have purchased on 10th Aug 2019. After several calls from my end to the service center i have just received the ticket number .i.e ref no
BB[protected]
BB[protected]
BB[protected]
These are my number I have been gave fake commitments from...
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Nixon Albuquerque
from Mumbai, Maharashtra
Aug 22, 2019
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still not delivered the sky bag purchased on 10 aug 2019

Address: Ground Floor, New Era House, Mogul Lane, Matunga West, Mumbai - 400016, Near Ganga Vihar Hotel (Map), Mumbai City, Maharashtra, 400030

To
Manager
Customer care
Big Bazzar
Future retail
Matunga, Mumbai

I have still not received Free Home Delivery Of The Sky bag that i have purchased on 10th Aug 2019. After several calls from my end to the service center i have just received the ticket number .i.e ref no
BB[protected]
BB[protected]
BB[protected]
These are my number I have been gave fake commitments...
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Mantosh Bhardwaj
from Jaipur, Rajasthan
Aug 22, 2019
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cashback

Address: #108 sector 19B Panchkula, Mohali, Punjab, 134109

I had done shopping on 11th of August and from Big Bazaar Zirakpur Punjab and my bed number is 20 996 I was to receive cashback of around 1200 on grocery that had I had purchased but when I tried calling them they refuse that you won't get any cashback but at the time of purchase I had asked help desk and told me that you would receive cash back within 4 days this is a case of pure cheating...
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V
Vasu Sewatrust
from Gurgaon, Haryana
Aug 21, 2019
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easyday card

Address: New Rajinder Nagar, New Delhi 60, New Delhi, Delhi, 110060

To
Manager
Customer care
Easy day
Future retail

Dear sir/ madam,

I am staying at new rajinder nagar, new delhi 110060 and near by we have easy day store at double story, new rajinder nagar.

Your store manager was telling about many features of your easyday membership card costing 999 in which he said we will get rice, flour, spices and sahmpoo.

Now when...
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Tarun kanna
from Mumbai, Maharashtra
Aug 21, 2019
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store not accepting exchange

Address: Santoshnagar, big bazaar, Saroornagar, Hyderabad, Andhra Pradesh
Website: Big bazar

Very rude behavior of store manager and csd person i and, they are in responding since 2 hours i lost my bill they were un help full and very rude response to they waited me for 2 hours and finally they throwed out of the store i have call recoding also i will file a case on consumer court my mobile number is [protected]., store is in santosh nagar big bazaar, saroornagar, hyderabad...
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vinay vavhal
from Mumbai, Maharashtra
Aug 21, 2019
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pf not received vinay vavhal

Address: 411014

I am vinay nathu vavhal emplyee code 014364 (Uan no.[protected]. I am try to withdraw my pf since last 4 years but can't get. Now i once again fill form and submitted to hr department. Now my pf form showing at consultant in your pravah site since last 5 months. Why my pf form not submitted to pf office? Now what should i do?
My contact no.[protected] & mail id vinay. [protected]@gmail.com
Pls revert back with solution....
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Neel4dj
from Noida, Uttar Pradesh
Aug 20, 2019
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cashier done mistake while billing & i didn't get benefit of rs. 1200/-

Address: Kankariya, Ahmedabad, Gujarat

On dated 14/08/19, i have visited bigbazaar located at kankariya, ahmedabad & purchased products worth rs. 6, 596/-

(My invoice no : [protected] & transaction no: 54060)

At the time of billing cashier done a mistake & he didn't applied paytm promo code where i suppose to get benefits of rs. 1200/-.

He told me promo code applied but cashback wasn't received so i waited at billing desk for...
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Neel4dj
from Noida, Uttar Pradesh
Aug 20, 2019
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cashier done mistake and I didn't get benefits of rs. 1200/- as per offer

Address: Ahmedabad, Gujarat

On dated 14/8/19 i have visited bigbazaar located at kankariya, ahmedabad.

(My invoice no : [protected] & transaction no: 54060)

At the time of billing cashier done a mistake & he didn't applied paytm promo code where i suppose to get benefits of rs. 1200/- (Rs. 600/- as paytm cash & remaining rs. 600/- as electricity promocoads)

On 16/8/19 cashier accepted that it was his mistake & told...
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Sashikant das
from Mumbai, Maharashtra
Aug 19, 2019
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goods not received

Address: Ahalya plaza, 301, Vss nagar, Khordha, Odisha, 751007

Dear sir
I had purchased something from bigbazaar esplanade bhubaneswar on 13th august 2019. From which something i had given for home delivery. But your delivery person came and returned without delivery our goods. I had given complaints which number is bb[protected]. So kindly send it as soon as possible. My contact number is [protected]. [protected]

Thanks
S k das...
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have been purchased groceries against invoice no [protected] and goods delivered at my home as home delivery next day of my purchase but one item which is last of the invoice item PLYST Container's one lid was missing and I asked delivery boy for the same than he asked big Bazar local customer care and assured lid will be get delivered very soon but do far lid - missed item not delivered. Hope as a professional I'll get solution for...
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Nive dita
from Ernakulam, Kerala
Aug 19, 2019
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expired product - dev masala potato chips

Address: Center square mall, Ernakulam, Kerala, 682017

On august 18th, i went to big bazar outlet which is at center square mall, kochi.
I bought a potato chips packet - brand - dev
After coming home, we ate it and it tasted bad. When checked for the shelf life, the product has been expired.
I seriously wanted to take an action against for keeping expired products. There are kids who love chips and if i had consumed it ignoring the taste, i would have got food poisoning.br...
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Dolly Jadwani
from Delhi, Delhi
Aug 17, 2019
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cheated

Address: Big Bazar Gulab Bagh, Varanasi, Uttar Pradesh, 221010

I got ₹1500 worth of groceries yesterday in the evening from big bazar varanasi, gulab bagh branch. The cashier did not pack in my bags, colgate toothpaste worth ₹163 and soyabean oil worth ₹80. On confirmation he said yours have been packed in your bags and these items are not yours. On rechecking i myself found that the oil was missing from my items. On which another staff asked him and told him to keep the oil in my bags. When i...
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Pankaj.basu
from Mumbai, Maharashtra
Aug 16, 2019
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misbehaviour of security staff at big bazaar, barasat west bengal

Address: Jessor Road Barasat North 24 Parganas, 700124

To
The head
Big bazzar
Jessor road, barasat
North 24 parganas
West bengal

Sub: misbehaviour of security staff at big bazzar, barasat, west bengal

Dear sir,

Myself pankaj basu and my nephew arnab basu both entered at big bazzar, jessor road, barasat, north 24 parganas, west bengal on dated 15th august 2019 at 8.15 pm and come out at 8.35 pm without purchasing...
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Sumi Dhar
from Mumbai, Maharashtra
Aug 16, 2019
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fraud and misbehaviour

Address: Diamond City Mall, Jessore Road, Dumdum, Big bazaar

I am writing to express my dissatisfaction about my recent purchase of a product from your retail store at big bazaar, diamond city mall, jessore road, dumdum, kolkata.
It is very unfortunate for a regular customer like me to have such an experience which is so weird.
I purchased two bottles of soft drinks on 14th august, 2019 which had the offer "buy 2 get 1 free" after assuring it from one of the staff employed on duty. But...
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