Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Big bazaar located at the kalkaji metro station has employed persons mainly the billers and the administrators who are cheating the customers. One such cashier duped me of rs 359.97 reward cash from my bank account. I presented him with my debit card for the payment, but without my knowledge and consent, he deducted the hard earned rs 359.97 reward cash and then befooled me by stating that i would have to pay less. I raised the issue with...

Abhishek maurya a staff at sales at big bazaar sigra varanasi disturbing billing and getting people known to him getting billed out of line. On asking him that this is wrong he started shouting and misbehaving that we are staff and our billing is done first.
This is happening for the 2nd time since the last 1 month. And above all had the atrocity to say "k complain karna hai to kar do".
We have been waiting in line for more...

Today 03july i made shopping at amanora big bazar at first i gave dena bank debit card swipe twice but transaction declained then gave other bank kvgb bank debit card to swipe and transaction completed. But later from my dena bank account the amount was deducted. What i can do to get my money back. Please tell me where i need to contact for this issue to solve...

Purchased today vegetables from Big Bazar at Spazedge mall, Gurugram . The prices on most of the tags pasted at weighing counter of vegetables doesn’t match with the prices in the final bill. There are discrepancies in almost all the vegetables prices in the final bill and the tags posted at vegetable weighing counter at Big bazar, Spazedge, Gurugram....

Dear sir,
I purchase sonic casserole set on[protected] and again purchase[protected] its having offer purchase value 399 but 100 received each month for three month. When i purchase second time i ask cashier and also executive that i purchase this item last month the am i eligible for the cash back he ask your are eligible for 2 items one item purchase last month and second item purchase now. So he tell me you are eligible. But today...

I was overcharged for packaging bag..
After shopping of goods in big bazaar... They forced me to buy packaging bags too.. For rupee 18 each.
As requirement they forced me to buy two bags total of ruppee 36.
I am attaching bills for bags please see he matter.

As my knowledge retailers can't charge customers for packing bag...

Hi currently i have done shopping from big bazar they have charged me 24 rs for carry bag with their logo on it when telling them they cannot charge for carry bag they replied there is no such rule. They are charging huge amount of rs 24 just for carry bags which should be provided by retailers free of cost. Consumer forum should look into this matter and should apply penalty to such retailers....

Respected appropriate authority,

Yesterday I bought some food items from your store near esplanade, Kolkata. I'm using Future pay so that to take benefit of the cash back. I gave the person at the billing counter my mobile phone, with future pay app open on it. That person ask for my big Bazar card. I gave him my card and later on what I come to know from him that neither my future pay wallet balance has been used nor the...

I purchased a study table online a week before on hometown official site on 21/6/2019 and one of the associate called me in the morning at 8:00 a. M today (1/7/2019) and told me that delivery will be done by 11:00 a. M. I have been waiting since morning and now he is not picking my calls and neither replying to any queries i asked. I mailed to customer service head as well today for the same.
Hometown associate number-[protected].br...

Carry bag is chargeable @18 per bag.

The root of this practice lies in the Plastic Waste (Management and Handling) Rules, 2011, brought out by the union ministry of environment and Forests, to provide for a regulatory frame work for management of plastic waste generated in the country.

This was meant to induce retailers to shift to the new standards for plastic, discourage consumers from using plastic bags,...

Purchased one dettol hand wash but it cashier charged price of 3. As it was under the category of product buy 3 and get rs 40 off. The cashier could have inform you have to take 3. But he did not say any thing but charged rs 127 in the bill. When i check aty home i found the mismatch. I would like to know the reason and refund. First of all if it has been mentioned that buy 3 and get rs 40 off, how us bar code is reading 127. Why the packets...

Yesterday about 10:30am me and my husband went to big bazar. And after purchasing we go to counter for billing... But the attendant on counter is not properly know the process of billing. He doesn't talk with us properly. We stand their for about 3 hours for billing and he doesn't know the process to apply discount vouchers. Iam 6 month pregnent. So who is responsible for my health issue.. Is their no rules, no priority, no kindness for a...

I have tried to make a payment at brandfactory on 23rd june and at checkout rs 500 was deducted from brandfactory payment gateway from futute pay app, but order was not placed ultimately (Transaction id[protected].
Since then i am trying again and again... Emailing and trying to call in their customer care number but no communication is getting established from their part.

Thsi need to be resolved immediately and refund...

On 2nd june, 2019 i have shopped from big bazaar. As per the offer, i was eligible to receive cash back in future pay wallet, but i dint receive.

I have contacted future pay customer care and got the complaint raised: fp[protected].

I got mail that the complaint will be resolved in 5 days, but now even after 12days and lot of follow-up with the customer care, the complaint is still not resolved. Additionally,...

Doesnt hometown have a process of doing a background check or acquainting the workers with soft skills or tecahinng them how to speak to people or rather women when they come to our houses ????????

1st the furaniture came late (22jun) after a month of ordering (28may)
My new number was given then too everyone was behaving as if they dont have it even after they themselves called me on my new number ..
Then even...

Dear sir,

Further to subject complaints & trailing mails of complaints // koryo complaint ticket number[protected],[protected],[protected],[protected] // twitter reference id 25197.

Pl note, even though continues follow ups with karyo & future group, yet not getting rectification from them. Nothing is resolved, we r normal citizen and karyo & future group are creating lot of trouble for us.
As...

You charge for the carry bag yet tge quality of bag is extremely poor. The employee putting my things in the bag had to change the bag 4 times because every bag was torn.
Even at the end i had to take a bag torn af a corner. As a customer i feel cheated. O should get value for money. If i am paying for the carry bag, it should be of satisfactory quality....

This is to bring to your kind notice that i had purchased one “saffola active oil” of 1 l from your chandani chowk retail outlet on 28/05/2019. You charged rs 127 instead of rs 120 as printed on the cover of the article for the third time. I have reported the above matter to your help desk several times but despite all my pleadings you have not taken any recourse rather the same was repeated on 29/05/2019 again which leads to unfair trade...

I have bought yesterday itself patanjali aloe vera kanti bathing soap. I see the products had offer buy one get one free... They were changed to old out dated smelling soaps which about to expire in next week... This is totally cheating business done by big bazaar. They show something and sell something that to almost out dated products. I want my money back or new soap. This has totally disheartened me....

Dear Team

This is to bring to your notice that the quality of food items selling in big bazaar at Bharuch is very bad, specially milk based items, like Amul cheese, Amul Shrikhand. Today i had purchased 4 nos. of Amul Shrikhand pack of 500 gms (Rs. 95/pack) for our 20+ guests invited for family function. After surved shrikhand to guests in lunch found the taste was very bad like stale food & bad odour. Same was returned at...