[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — negligence in service

Address:Jaipur, Rajasthan, 302020

We have purchased yesterday 2 frocks for baby along with some groceries from big bazaar.
After billing and back to home we found that the magnet from the clothes is not removed. This kind of negligence is absolutely not acceptable.
Now who is responsible to remove these magnets and also it means that sensors are not working at all.
Bills and clothes images are attached herewith.

Now we need to again go back to big bazaar to remove those magnets.
+3 photos
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Apr 14, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Mayank,

I have raised this issue with the concerned team and they will surely get in touch with you.

Kindly write at [protected]@futuregroup.in along with your reference id: 22398 for further communication.

Regards,
Priya
Future Group
Complaint comments 

Comments

Hi,
I Debasish Mohapatra, purchased a springfit matress from Rajarhat, Hometown in FEB 2014 in Kolkata. Now i am staying in PUNE & unable to visit the branch. I need this invoice on priority.

My contact : [protected]

Mail ID: debasish.[protected]@gmail.com
Standing in a queue from last 45 mins in vadodara none o[censored]r employee is talking properly and only one counter is open out of 10 ..really disgusting experience here in vadodara big bazaar..
I have purchase a kettle in the month of January and soon after its use of about 2-3 time it has stopped working what can I do now please help
Today I bought Ivory Tag Bracelets from Mulund R mall outlet by evening the same was broken..
Need to know what I need to do I this case

Savita Rao

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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