Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I bought loose potato 1.075 kg @ ₹9 on 26 january, 2019 from big bazaar, burdwan. It's actual price is ₹ 9.67. But it is reflected ₹32.25 in my bill. I went to help desk/care. But there was insufficient associates. My problem remains same as i have to go home in time.
More people like me may suffer from this type of problem due to not updation of rate of products.
Please check it....

Went to maxus mall bhyander on 25.01.19 was thinking of buying himalaya neem face wash of mrp mention 63 had offer 10 or 15 off something don't rembr properly, also had taken besan laddo which was b1 g1 but i wanted only 1qty of laddo not the offer, when went to cash counter he told you will b charged mrp i[censored] buy only 1 so better to take 2, 2 day back i bought same besan laddo from you bb outlet in daisar central mall, where the person...

This person has a very aggressive behaviour was rude with me as i am a customer he given me very bad reply very much upset with you big bazaar as i always visit there and shop there but this time got very bad experiences i was very paitaienceily handling the moment as the name of the boy i don't know but he is the only person sitting in home delivery section wearing specs....

I am purchasing some items in Hubli Big Bazaar Gokul Road. But billing time staff is very distrub to me and I heritade from above staff. My bill amount is 1248/-.i will pay with Paytm. Above staff told Paytm not allowed in big bazaar. Please purchase Paytm vouchers. Already two days before I purchased some items above amount is 3000/- at the time I paid with Paytm that time anybody not told this type. Already I told 3 times my amount I will...

Respected sir I have done the shopping today at Big bazar raguleela mall Vashi Mumbai. The final bill is higher which we have got is different from the amt which is mention on product.we have taken chana dal the price is 49.83 And the Amt on final is 54.36. Not only this On Tide washing powder Jasmine & Rose the staff had told 2Kg is for 180/- Rs on final bill iit is mention 191.76.
Sir we blindly trust on big bazar, but this is not...

My self lathish regular customer of big Bazar and holding profit club card. We have purchased a football from your palakkad store .it was mentioned that we have a discount of RS 200 and rate mentioned was RS 500 in the football . We purchased it and later when we checked from our home came to know that it was damaged as stich was coming out.On the next day my wife and 6 year old son went to store for exchange and we noticed that all the football...

Dear team,

I want to inform you that i have purchased the care mate aluminium foil for rs 299.00 along with other items from big bazaar laxmi nagar, v3s mall east delhi dated on[protected] the total bill amount was rs 1, 496.00 paid by master card. When i opened the product i found that the quality of product is very cheap and it is not as per the company quality product. I have raised a complaint against this product. The...

On 23rd january 2019 i was shopping at the matunga branch of big bazaar and after coming home i realised one item which was the nivea cream for men was missing.
I checked the bill and it was included in it but was not there in the bag.
I would request you to please resolve this as soon as possible.
I have also attached a picture of the bill so that you can review it....

Hi team,

I am a old customer of big bazar & since 2014 i have been continuously shopping from big bazar.

I have a credit note of rs.1199/- of big bazar, vashi, raghuleela' branch, navi mumbai, which has time limit of 30 days. Due to some medical emergencies in family we could not go to redeem it.

We approached 3 days post expiry date, however they are refusing to give item against credit note.br...

Dear sir,
It is to inform you that i have purchased one induction heater of make: prestige, model: pic 3.1 v3, s-[protected] dated: 21.1.19 at 20.22 vide big bazaar tax invoice no.[protected], till no. 7, tr 46341. It is observed that induction heater is not working & can't able to boil anything i. E. Heat is very low even in 2000 setting and sometime it gets off. I raised one commplaint vide service ref no. Bb[protected] today....

On 22 Jan 2019, I made a purchase of approx 11000 and when I checked my bill the items which were supposed to be on discount were charged twice. I somehow managed to get the amount back in my future wallet after 2 hours of continuous effort with customer care centre at mayur vihar extension. When I reached home while checking the items and bill I realised that the amount charged was incorrect. For eg. The chilly powder was for rs.140 however...

I purchases a myghty performance water bottle worth rs 179 on saturday 5 jan 19
The bottle leaked so i went to the store on monday 7 jan 19. Unfortunately i had no bill as i had put it in the trash but i had a message on my cell phone from big bazaar about the purchase as well from hdfc credit card about the purchase. I showed them both the message s and requested them to give a replacement how ever they said they are unable to track...

I have returned 400 worth product in store 20 days back at banglore elements mall which i purchased in fbbonline site. They said i will receive my refund within 7 business days.

20 days completed still i didn't receive any refund from fbbonline. My refund ordere id is[protected].

Take actions against this refund request and do refund as soon as possible...

I had purchased a bed room set from big bazaar furniture mall dumas road surat. Fitting was not done properly. I have been following up for the same since last week but no positive response. I was so happy and satisfied at the time of purchase but hopeless installation service. I dont think would recommend the brand any further this being the state. Pl resolve at the earliest....

I placed an order against order[protected] for a trouser and shirt on prepaid mode. At the time of delivery, got call from courier, since i was out of station i refused to accept the product and asked the courier person to return the product to warehouse (As per instructed by bigbazar customer care) but later i got a message that the same has been delivered and i have no clue, to whom the courier was delivered. When i logged complaint at bigbazar...

Purchased a boot on 23/12/18. Offer was rs 400 back to future pay wallet. Till now not received any amount. I complained to customer care again and again but no response. My mobile no [protected]. As i mailed with my purchased scan bill and ring up to customer care, they repeatedly said that they would take action but nothing is happened. So please do the needful.
Debkrishna roy
[protected]...

Respected sir/madam,
My sister is working in ambala cantt big bazar rai market. Two days before she was ill.in two days she even not get up from the bed. And today she is not completely fine still she had go to their duty because their hr didn't give her leave. While she asked his hr for medical claim they said first u need to get the registration from the esi dispensary which is so far from our home. Sir may i asked u a question...

I have ordered redmi mobile phone on 15-aug-2018. After that i have waited for 20 days but mobile was not delivered. I asked them the reason and they gave me very stupid reason that it is out of stock. If product is out of stock then why you are accepting orders and taking money from customers.

After it i have cancelled it and request for refund. I have sent them my bank details and my photo id but they didn't processed refund....

I have baught patanjali ghee 500gm from easy day store matiala road, nawada and this shopping was done on 6th of jan. After some day when i opened the ghee box it was noticed that the ghee is not original (Either duplicate or expired material) now when i approached the retail store to chenge my product they refused by saying that the sold product is not of there brand so they will not exchange it....

We purchased a non stick tawa from big bazaar matunga. They offered a 1 year warranty. The non stick coating quality is of very poor. It comes out iimmediately. We returned the tawa, they did not replace though they should have replaced the same. They issued a receipt saying that they would give a replacement within a week. We gave the tawa on dec 12 2018. Till this day they are not giving the replacement nor do they refund the money. They...