Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
Complaints 3865
Resolved
1795
Unresolved
2070
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

View more phone numbers

Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

View more phone numbers

Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madhusudan Rao Pappu
from Bengaluru, Karnataka
Report
Copy

big bazaar staff was very worst and disturbing to me

Address:Dharwad, Karnataka, 580030

I am purchasing some items in Hubli Big Bazaar Gokul Road. But billing time staff is very distrub to me and I heritade from above staff. My bill amount is 1248/-.i will pay with Paytm. Above staff told Paytm not allowed in big bazaar. Please purchase Paytm vouchers. Already two days before I purchased some items above amount is 3000/- at the time I paid with Paytm that time anybody not told this type. Already I told 3 times my amount I will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount has been taken extra

Address:Mumbai City, Maharashtra, 400015

Respected sir I have done the shopping today at Big bazar raguleela mall Vashi Mumbai. The final bill is higher which we have got is different from the amt which is mention on product.we have taken chana dal the price is 49.83 And the Amt on final is 54.36. Not only this On Tide washing powder Jasmine & Rose the staff had told 2Kg is for 180/- Rs on final bill iit is mention 191.76.
Sir we blindly trust on big bazar, but this is not...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lathish R
from Ernakulam, Kerala
Report
Copy

football/purchased from big bazaar

Address:Palakkad, Kerala, 678014
Website:Big bazar

My self lathish regular customer of big Bazar and holding profit club card. We have purchased a football from your palakkad store .it was mentioned that we have a discount of RS 200 and rate mentioned was RS 500 in the football . We purchased it and later when we checked from our home came to know that it was damaged as stich was coming out.On the next day my wife and 6 year old son went to store for exchange and we noticed that all the football...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
raheelkhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheap quality product by care mate company

Address:New Delhi, Delhi, 110051

Dear team,

I want to inform you that i have purchased the care mate aluminium foil for rs 299.00 along with other items from big bazaar laxmi nagar, v3s mall east delhi dated on[protected] the total bill amount was rs 1, 496.00 paid by master card. When i opened the product i found that the quality of product is very cheap and it is not as per the company quality product. I have raised a complaint against this product. The...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaukabss
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product missing

Address:Mumbai City, Maharashtra, 400050

On 23rd january 2019 i was shopping at the matunga branch of big bazaar and after coming home i realised one item which was the nivea cream for men was missing.
I checked the bill and it was included in it but was not there in the bag.
I would request you to please resolve this as soon as possible.
I have also attached a picture of the bill so that you can review it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400705

Hi team,

I am a old customer of big bazar & since 2014 i have been continuously shopping from big bazar.

I have a credit note of rs.1199/- of big bazar, vashi, raghuleela' branch, navi mumbai, which has time limit of 30 days. Due to some medical emergencies in family we could not go to redeem it.

We approached 3 days post expiry date, however they are refusing to give item against credit note.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avijitrourkela
from Brahmapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prestige induction heater: not working from day 1

Address:769004

Dear sir,
It is to inform you that i have purchased one induction heater of make: prestige, model: pic 3.1 v3, s-[protected] dated: 21.1.19 at 20.22 vide big bazaar tax invoice no.[protected], till no. 7, tr 46341. It is observed that induction heater is not working & can't able to boil anything i. E. Heat is very low even in 2000 setting and sometime it gets off. I raised one commplaint vide service ref no. Bb[protected] today....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumya Singhal
from Delhi, Delhi
Report
Copy

fraud in bill amount

Address:New Delhi, Delhi, 110091

On 22 Jan 2019, I made a purchase of approx 11000 and when I checked my bill the items which were supposed to be on discount were charged twice. I somehow managed to get the amount back in my future wallet after 2 hours of continuous effort with customer care centre at mayur vihar extension. When I reached home while checking the items and bill I realised that the amount charged was incorrect. For eg. The chilly powder was for rs.140 however...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megvar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water bottle

Address:Mumbai City, Maharashtra, 400057

I purchases a myghty performance water bottle worth rs 179 on saturday 5 jan 19
The bottle leaked so i went to the store on monday 7 jan 19. Unfortunately i had no bill as i had put it in the trash but i had a message on my cell phone from big bazaar about the purchase as well from hdfc credit card about the purchase. I showed them both the message s and requested them to give a replacement how ever they said they are unable to track...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyothi8688
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

I have returned 400 worth product in store 20 days back at banglore elements mall which i purchased in fbbonline site. They said i will receive my refund within 7 business days.

20 days completed still i didn't receive any refund from fbbonline. My refund ordere id is[protected].

Take actions against this refund request and do refund as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShrutiSAgrawal
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

big bazaar furniture mall - surat

Address:Surat, Gujarat, 395007

I had purchased a bed room set from big bazaar furniture mall dumas road surat. Fitting was not done properly. I have been following up for the same since last week but no positive response. I was so happy and satisfied at the time of purchase but hopeless installation service. I dont think would recommend the brand any further this being the state. Pl resolve at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shailika shukla
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid product was wrongly delivered to some other person

Address:560029
Website:Www.Bigbazar.com

I placed an order against order[protected] for a trouser and shirt on prepaid mode. At the time of delivery, got call from courier, since i was out of station i refused to accept the product and asked the courier person to return the product to warehouse (As per instructed by bigbazar customer care) but later i got a message that the same has been delivered and i have no clue, to whom the courier was delivered. When i logged complaint at bigbazar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debkrishna
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received rs 400 in future pay wallet

Purchased a boot on 23/12/18. Offer was rs 400 back to future pay wallet. Till now not received any amount. I complained to customer care again and again but no response. My mobile no [protected]. As i mailed with my purchased scan bill and ring up to customer care, they repeatedly said that they would take action but nothing is happened. So please do the needful.
Debkrishna roy
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivam Mj
from Pundri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medical claim

Address:Ambala, Haryana

Respected sir/madam,
My sister is working in ambala cantt big bazar rai market. Two days before she was ill.in two days she even not get up from the bed. And today she is not completely fine still she had go to their duty because their hr didn't give her leave. While she asked his hr for medical claim they said first u need to get the registration from the esi dispensary which is so far from our home. Sir may i asked u a question...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jitendra_sab
from jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redmi mobile/ order# bbmb000019304

Address:Jaipur, Rajasthan, 302012
Website:Big Bazaar.com

I have ordered redmi mobile phone on 15-aug-2018. After that i have waited for 20 days but mobile was not delivered. I asked them the reason and they gave me very stupid reason that it is out of stock. If product is out of stock then why you are accepting orders and taking money from customers.

After it i have cancelled it and request for refund. I have sent them my bank details and my photo id but they didn't processed refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhupesh Chandra Pandey
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product sold

Address:110059

I have baught patanjali ghee 500gm from easy day store matiala road, nawada and this shopping was done on 6th of jan. After some day when i opened the ghee box it was noticed that the ghee is not original (Either duplicate or expired material) now when i approached the retail store to chenge my product they refused by saying that the sold product is not of there brand so they will not exchange it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Susania
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non stick tawa

Address:Mumbai City, Maharashtra, 400026

We purchased a non stick tawa from big bazaar matunga. They offered a 1 year warranty. The non stick coating quality is of very poor. It comes out iimmediately. We returned the tawa, they did not replace though they should have replaced the same. They issued a receipt saying that they would give a replacement within a week. We gave the tawa on dec 12 2018. Till this day they are not giving the replacement nor do they refund the money. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sukhdev Bartwal
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding payment

Address:Chandigarh, Chandigarh, 160101
Website:Na

Dear sir
I sukhdev from chandigarh, today i have purchsed one rice brain oil from ur store chandigarh elante mall, and payment done by dabit card, but i am shoked when ur cashier tell me sir ur payment bas been done, i asked him how, becoz i am not entard our dabit card pin no, he said sir this ficlites giveng us by bank, kindly explain me, how can this is possible

Note if you need bill i will show you

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
D.K.V
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharged and cheated

Address:Kolkata, West Bengal

I have puchased some  spices (Masala) offering buy 1 get1 such as gh redchilli pw 100g -02 no. Gh turmeric sp 100g-02 no.  at bigbazar sealdah commercial complex, kol-14 on 13/01/19 but  charges are deducted for redchilli not termeric (I. E. Higher chargrs). Similarly offer for gram masala was buy 2 and get 1 but no offer given to me and charges are deducted for three packets of gh spice super 50g. I complained to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
dhanraj jeengar
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

test mail

Address:Ujjain, Madhya Pradesh, 456010

I join profit club membership with 10000/- rs and informed that all amount will be deduct from my credit card in 6 emi but all amount 10100/- is deduct from my account in one time. when i visit customer help desk of your outlet they are not put there concern about on. they are cheated me by false information. kindly resolve at earliest for reversal of excess amount deducted from my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy