[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — not get benefit/use of profit club card due to big bazaar system problem | |||
I have received a message from Big bazaar profit club with of of Rs-500 free shopping for minimum shopping of Rs-3000. And Rs-500 added my future pay wallet with my existing balance of Rs-1000 and that time my total balance was Rs-1500. But at the time of billing at big Bazaar your system was shown that my Profit club card is not valid and my wallet balance also shown Zero. I explained the matter to your representative and also shown the message I have received but they denied for providing my benefit. And then I was forced to pay entire billing amount of Rs-3264 with my credit card without benefit of Rs-500. If I am not able to use my wallet balance when required why you are issuing Profit club card and wasting our money. Later I have checked the balance and it was shown balance of Rs-1500. Due to your system problem I have suffered loss of Rs-500. As per my eligibility I want that Rs-500 Back. Please do needful. Was this information helpful? | |||
Aug 10, 2018 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jul 10, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Bangalam, Sincere apologies for the inconvenience caused to you. Please share your contact number and store details at [protected]@futuregroup.in so that I can take this up to our team. Regards, Priya Future Group | |||
 3 Comments | |||
Comments
Dear Sir/Madam,
I need duplicate bill that i purchased on May 11th, 2018. They said they didnt have it . Is there anyway you can pull that up for me. Please find the attachment for more details.
I need duplicate bill that i purchased on May 11th, 2018. They said they didnt have it . Is there anyway you can pull that up for me. Please find the attachment for more details.
I have purchased a shaving brush of Park avenue " Silver shaving brush" print rate is 75 rs but on the bill it was charged at 80 rs. i had checked the price difference at my home. it is simply ridiculous.
please assist what can be done now and many times it had happened earlier as this time it has checked and identified.
please assist what can be done now and many times it had happened earlier as this time it has checked and identified.
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
I need to go to consumer court because of this irritating sms I am getting from Big Bazaar.
I already tried DEALZ NO to 57578 but didn't work. This has become serious concern for me as it is wasting my time.
I'm advocate by profession and I need quick resolution with deadline otherwise I have to proceed further.