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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 95

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N
Neethi Nandakumar
from Erattupetta, Kerala
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poor customer service of big bazaar

Address:680101

Dear Team,

I would like you to know that I purchased a Dreamline mop from the Big Bazaar Thrissur outlet in the year 2017 and it functioned well till the 1 year guarantee period but few days post the guarantee deadline the spring of the mop rod stopped working because of which when the mop is inserted into the tub the water doesn't squeeze out automatically as the rod doesn't press in and it dosen't spin as it is supposed...
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A
anilsang00
from Kud, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

quadone

Address:Jammu, Jammu and Kashmir

I purchased one quadone item no. [protected] on 22/08/2018 from bigbazaar jammu vide till no. 29 tr 6374 for rs.1499/-. The said item malfunctioned the same day and i approached big bazaar next day i. E. 23/08/2018 exchange gate pass no. 2375. I was told that since this is chinese item big bazaar could not repair it or exchange it. Desparately i left that item in the store itself and decided to approach complaint authority for redressal....
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Biswajitghosh028
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary messages

Address:700124

Despite the fact that i did not buy any product, i have 15-20 messages every day on my mobile (Mobile no. [protected]), for example, a copy of message is placed below and a screen shot of the same is attached with add photos. I have a lot of problems for this, please arrange it to stop immediately.

"you saved rs 104.70 at big bazaar on 25-aug.

Use future pay price match & get assured lowest prices every day....
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V
Varshaan Sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

furniture delivery

Address:560021

Hi, i had ordered a sofa from hometown on 9th of august 2018. They had promised possible delivery on 15 th then said on 19th will be done. Again i got a message saying it will be delivered on 22nd. Now today that is on 22nd am getting 1 more message stating 23rd will be the delivery date.

I have almost lost 5-10k just holding my travel and all my appointments gone for a toss. Sofa costed 36k and now 10k loss so eventually...
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S
Sreemoyee Pal
from Kolkata, West Bengal
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did not send my home delivery bag

Address:711204

I have been shopping on 11th august, 2018 from Liluah food bazar/ Big Bazaar & I have a home delivery bag. But today 22nd August, 2018, till now they did not send me the delivery bag. I complaint at their coustomer service center about 2 times but they did not take any step. I am very irritated about this worthless service & have decided will not shopping from Liluah Food bazar/ Big bazaar in future. I tagged a copy of the delivery challan...
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S
Sanjiv p
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

most of the products are out of stock

Address:Bokaro, Jharkhand

Hi, i went for shopping today morning in big bazar bokaro mall, bokaro steel city. Most of the products are out of stock. I checked with floor manager and complained the same. He was rude in his behaviour and told me to log complaint.
Floor manager name - sanjeev
Location - big bazaar bokaro mall.
Please reply to me on email - [protected]@gmail.com...
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S
Sayed Zakir Shah Dharwad
from Bengaluru, Karnataka
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big bazaar gift card

Address:Dharwad, Karnataka, 580031

Dear sir / madam,
My name is sayed zakir shah, i am working on tvs motor company & taking care of north karnataka, every month & quarterly i am conducting meeting & giving reward to our dealer staff/ vendor in terms of big bazar gift card from the last 2 to 3 year we are purchasing gift card from hubli average amount of 1 to 1.5 lakhs in every month or quarterly, from the last 7 to 10 month our vendor complaining about gift card not...
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S
SubhrajitD
from Kolkata, West Bengal
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need duplicate bill

Address:711103

I purchased 51 bar one cadberry where 27 were 5/- and 24 were 10/- but the guy in counter placed 10/- for all. I had purchased other items too in that bill. Fortunately i got the refund of 136 /- from customer care for chocolates but they marked in the original bill which i suppose to submit in my office for claim purpose. I asked a duplicate bill but they denied. Please provide a duplicate bill for the same. Shop located at avani mall shibpur...
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Dhirendra Singh Katiyar
from Sirsa, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

purchasing from my card by someone else

Address:208025
Website:www.easyday.in

I m member of your easyday shop of geeta nagar kanpur (U. P). Last two weeks somebody's purchased on my card. I got 4 messages. Which is not done by me or physical card. I was complaint this issue to easyday staff and they give assurance that will not repeat. But today again i got message and somebody or staff person purchases without using physical card.
My easyday card number [protected].
Please see this issue and resolve...
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Ravikantyadav26023
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't redeem my free voucher codes

Address:232101

I went to the billing counter to redeem my free vouchers then the biller told me that the voucher wouldn't be redeemed because my purchase amount is less than 500, which is not mentioned in the message.
One of my friend had the same voucher and he redeemed yesterday on the purchase of 150 rupees purchase.
Today is the last date of voucher.
One more thing i want to add is that the biller and staff members who give free...
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bhaumik dhameliya
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very rude behaviour, arrogant and insulting manner and also offensive service

Address:Ahmedabad, Gujarat, 380006
Website:mahabachat.idealake.com

14 august 2018
[protected]
I made a account in future pay a one year ago. Then he add a 50 rupees in my future pay account to buy or purchase from big bazzar. So i went big bazzar yeasterday. I have two account means 50 plus 50 rupees in two account. When i went to billcounter he told me that i will not make a bill of your item because of you have two account and he adds you have to come tomorrow for using another account. I...
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A
Amit8315
from Allahabad, Uttar Pradesh
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payment not reflected on your account my bank transfer is complete

Address:Lucknow, Uttar Pradesh, 226012

Dear sir please clear that my payment detail which is done by today 12.46 noon

Thank you for using your SBI Debit Card XXXX1788 for a purchase worth Rs3732.0 on POS [protected] at Payu Pa*Payu Payments txn# 016144.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]...
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A
adarsh1002
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about return of products in big bazaar

Address:East Singhbhum, Jharkhand, 831006

I have returned some item after my billing because the prices were not matching with display but i was given a credit note instead of being transferred into my bank account for 30 days. My question is i dont want your product so why i am being forced to buy again from big baazar. It is kind of monopolistic policy where a consumer is being forced to buy from your shop even if doesnt want to. Request to return my money otherwise i will complain...
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sushilkumar phulmali
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff behaviour

Address:Hyderabad, Andhra Pradesh, 500098

I am sushilkumar, Branch manager SBI Hyderabad.
Today i visited to big bazaar uppal for purchase of a bag on the way to office, on seeing home delivary option i went to Customer service desk for enquiry.
I was attended by Mr.Basha id no 371806, he said it will be delivered.
After purchasing and while handing over to staff they rejected to take oil packets and took other items for home delivary.
I asked Mr.Pasha...
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R
Ritu08
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

golden harvest long grain rice

Address:Nagpur, Maharashtra

In big bazaar store your store employee said to me it is good rice but i made rice 4 tyms it is not good according to him he said it is same as golden harvest dilkhush rice but seriously it is thick in size no long grain... I can't eat anymore
What to do.. Please replace my product with another rice which is good in quality or any basmati rice. I can't eat anymore plz do smthng...
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K
komal 82
from Mundi, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have lost my bill

Address:Durg, Chhattisgarh, 490006

Dear sir,
I purchased some products along with clothing of rs 4500 approx from big bazzar... Now the clothing doesn't fit in size and due to the mahabachat sale... The have packed the clothing with magnetic seal and haven't removed it... Unfortunately i lost my bill and now they want a bill to replace the item or yo remove the magnetic seal.
My registered mobile number on bill is
[protected].
Kindly send me a...
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Raj Krishnaraj
from Avinashi, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incomplete process date of exit in pf

Address:Chennai, Tamil Nadu

Dear sir/madam,

This is it intimate u that, i have submitted my pf claim in online update, but still i have not *date of exit *updating incomplete, the hr person is saying, already send to mail in zonal office with in two times.

This processing do not updated.

So, pls request you to kindly look in updating my pf _date of exit,...

My details;

Emp code : 281574br...
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N
Nimai Patel
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment

Address:758013

Sir/madam,
I have not purchased any pantene shampoo costing rs. 395 on today i. E. 12.08.2018 from big bazaar, keonjhar, odisha store but the same was added in my bill. Due to heavy rush i did not check the bill and i paid the amount of rs. 1418.49 which includes the cost of the shampoo. Later on while checking the bill at home i discovered the discrepancies. Then again i went to the big bazaar store and waited there for 1 hour for...
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A
amgo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in pf relieving date not updated.

Address:Bangalore, Karnataka, 560038
Website:EPF

Dear sir/mam,

This is m govindaswamy i have worked in (Hyper city retail india pvt ltd) total 5 years 1 months, now big bazaar as takeover hyper city, i want to update my reliving date in my pf lost 8 months i am following this that hr is telling waite
I don't have a rights, yesterday i went kundhanahalli gate big bazaar again he told me to white

Date of joining: 01/10/2012
Date of reliving:...
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Harini 123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

promotional messages on my mobile

Address:Udupi, Karnataka, 576101

They send close to 6 SMS per day regarding their products and price drops.

I am not interested. Have mentioned this to the customer help in-store at Udupi.

Please block these SMS.

I only like to shop offline. Not interested in any of these offers.

They only fill my inbox without any interest to me or profit to them.

BLOCK THESE DAMN MESSAGES....
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