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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

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1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
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Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 96

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S
sangeetamber
from Agra, Uttar Pradesh
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extraordinary delay in delivery

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Booked my study on 17 July at Hometown, TGIP Noida, Delivery date was committed to be 25 July, but later I came to know that delivery is postponed to 25 Aug.

Contacted customer care for a no. of times, but proper response is missing.

It is causing great inconvenience, but no action is from your end to expedite. The way, you are treating the customers is horrible. Expected an early delivery with due compensation....
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AnshuDixit
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment and item lost there.

Address:Bhopal, Madhya Pradesh, 462022
Website:www.bigbazaar.com

Very bad service by db city big bazaar. Today I have visit there for shopping but there cash counter person Mr. Satish made a mistake in billing and left 1 item for billing and put in my carry bag and at time of exit security alarms are beeped. Its so embarrassing for me afterwards all staff behave as I am a thief they take approx 1 hour time for full verification and at last they found a cashier mistake and between this they check my bags...
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Vineet saraogi
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer coupons on friendship day

Address:Nagpur, Maharashtra

Hello,
Here is my complaint against coupens which offered by nagpur central mall online filling for friendship day offer, which was filled by me for my elder brother and bhabhi which we received coupens message in our mobile which should be redime with in day offered (4&5 of august 2018)

As i went to purchase central mall for purchase after purchasing at billing counter refuse to redime coupens code because they were...
+2 photos
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Subhashish De
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

meat

Address:Mumbai City, Maharashtra, 400064

I purchase curry cut chicken every week from the big bazar outlet in infiniti mall, malad. Post plastic ban, now the meat is sold loose, weighed and then packed. There have been on at least 3 occasions when coming home, the meat didn't smell right. Please look into this - maybe it's something to do with transportation, storage or the temperature at the display store...
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V
VinodKanzaria
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cleanmate tm

Address:411052
Website:futureconsumer.in

Today morning i have clean my laptop with cleanmate tm glass cleaner to clear laptop screen. But after doing that exercise i could see screen started blinking.

So i got surprised and have taken laptop to local shop to check what exactly has been happended.

He has told me that laptop screen got damaged due to your liquid spray.

Now i have to bear expense of laptop screen...
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C
Cheesy Things
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment

With cin l51909hh2007plc268269, dated 1st august, 2018, i purchased daily use goods from big bazar, gip mall, sector 38a, noida, worth rs. 2140/-. I return one of the items but price was added to the total. I checked it having come back to my house.
I am repeatedly calling for the same on number [protected], but no one received received it.
Regards
Amita mishra...
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M
Manali Sen
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back offer condition

I got cash back of 1000 divided into 4 coupons of 250 applicable on fashion only. That condition in the voucher says on 2 offers can be clubbed and purchase should be single purchase of ₹600. I used 3 coupons accordingly. However while using the last coupon i purchased one top of ₹599. The biller denied using the coupon in that saying 599 & 600 are not same. Inspite of me saying i have previously used 3 vouchers in the same manner. My...
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E
eshanp
from Shiggaon, Karnataka
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staff fricking my little kid

Address:Dharwad, Karnataka

Today i visited the bigbazar as usual along with my wife and 12 year old son at hubli big bazar. We are decent well educated family. After shopping we paid the bill. We are about exit the big bazar, the staff were called my son back and started removing the shirt and searching in front of public but they did not find any thing what they were searching in my son. This incident pained my little kid & he is still in mental agony and now he is...
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A
abhip2312
from Bengaluru, Karnataka
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damage product delivered and delaying in replacing the product

Address:560048

I must say hometown is a pathetic place to order any thing. I have ordered one willy 3 door wardrobe order no [protected]. It has been delivered to me on 11th July as per the schedule. It was supposed to be assembled on the very next day but the person has come on 15th July and unwrap the product. Product was found damaged while uncovering. The upper plate of the wardrobe which covers the entire structure was damaged from corner. Technician...
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trivedi hemali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water heater replace

Address:401208
Website:www.fbbonline.in

Dear sir,
maine pehale bhi complain kiya tha..15/12/2017 ko koryo water heater liya tha..repairing ka baat chaluy tha..

pic waha submit bhi kiya tha, , aaaj after 7th months koi replay nahi hai, , , third class service hai wah ka executive koi baat nahi karta ...cleaner wah ki quation answer karti hai ...aaaj bhi visti kiya jab samne se call kiya repalce k liye aajao ...to koi resposibal person nahi waha 45mints waha...
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Saneesha Sujil
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new bajaj induction cooker is complaint onwards when bought

Address:673016

We bought an Bajaj induction cooker for cooking (Rice) all types of cooking purpose on 06/06/2018 Bill Number ; T11/19569 and it was not at all working onwards when we bought, so we contact ur customer care & technician came & changed the board but there was no use & he said ur Sales men cheated us by giving low capacity induction cooker, just it is only used for Heating low quantity of water, so that plz consider my complaint & give me a...
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A
Anand Shimpi
from Delhi, Delhi
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big bazaar employee has taken extra amount on date 18/07/2018

Address:Solapur, Maharashtra, 413004

Solapur Located Big Bazar counter employee has taken extra amount for the product Children Shoes and it has been observed after message received in mid night by the bank.

The product did not purchased from the store but still the amount and prize has been added on the bill.
After informing them they are not ready to pay back, rather they said there is no policy to refund.

They want me to purchase other...
+1 photos
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V
vaibhav.yadav22
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stop unwanted promotional messages

Everyday I'm getting at least 3 messages related to discount, coupons and codes on my mobile.
I'm fed up of this and want to stop these messages as soon as possible.

There is no way to stop them. DND is activated for my number, sent message to 575758 as DEALZ NO and got reply that I'm not subscribed to BIG BAZAAR.

See attachments for reference.

Please take action at earliest....
+2 photos
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M
Mithunrajupal
from Mahishadal, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical services

Address:Paschim Medinipur, West Bengal, 721302

Dear Concern,
I am a regular customer of Big Bazar @Kharagpur (West Bengal). I had a good faith on services that you provide to the customer.
But now I am little bit unhappy with a incident. Yesterday I bought a Jeans (Buffalo, bar code[protected] which was given to your personal tailor later on for cutting purpose but the same was made 38 inchs instead of 40 inchs which was requested by me. I have visited kharagpur customer...
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Narayanarao Korlapu
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong and expired product

Address:400101

Team
I went big bazar today i am regular customer as asual I picked no of products long with milk (1l) and 1kg cured both are Prabhat company.

After I reached we are trying to boil milk, immediately milk got spoilled then I checked the expiry date it, s look tampered pic attached.
Even I also observed in bill instead milk the executive charged for curd in both items...
+4 photos
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S.Pun
from Agartala, Tripura
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made product not received

Address:Kamrup Metropolitan, Assam

Today the 14th July 2018 purchased some items from Big Bazaar Guwahati n i paid the bill n the person in the counter handed me my items in a polythene bag tied with a plastic tag type which is difficult to open with hands. So, which, makes it difficult to check our items inside the plastic bag. Trusting that all my items are in the bag I came home. But when i reached home to my dismay 3 items were not kept inside my plastic bag. Please can...
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S Anand Babu
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"big bazaar savings club" card under the guise of "heritage fresh savings club" card issued by food bazaar(earlier heritage fresh)

Address:Hyderabad, Telangana, 500008

"Big Bazaar Savings Club" card under the guise of "Heritage Fresh Savings Club" card issued by shaikpet, manikonda, hyderabad FOOD Bazaar (store:5043, earlier Heritage Fresh) not recognized or honored by other Heritage Fresh stores within city. When I complained to [protected]@heritagefoods.in, [protected]@heritagefoods.in, [protected]@futureretail.in, [protected]@easyday.in, [protected]@futuregroup.in of future group, surprisingly I received a mail...
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jparvesh
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess charges by mr wasim location darya ganj -110002

Address:110002

Hi Future Retail

Yesterday I did the shopping from your outlet, Location Darya Ganj -110002; And Mr. Wasim was on the cash counter and he was billing and I found that there is a mismatch in invoice and MRP mentioned on the product. Product name Himalaya bady soap MRP on product 60 and Mr Wasim (Easyday agent)made bill Rs 65. He made excess amount bill

This is not the first time it happened with me many times...
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Rishab Khare
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manhandling and sexual harassment of a old woman

Address:Lucknow, Uttar Pradesh, 226016

This is to bring to your notice that my mother aged about 58 years was touched without authorization by goons from Big Bazaar. This was done on the pretext of security check without any reasonable/justifiable cause . They didnt' even care to check the bill before resorting to such action.
The manhandling done at the store is further fortified from the fact that no police complaint whatsoever was made by the goons present at Big Bazaar's...
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avadhesh18
from Mumbai, Maharashtra
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not providing service for bed repairing work

Address:Nagpur, Maharashtra, 440015

I had purchased a bed from home town(big-bazaar) 3 years ago from nagpur(m.s.).Resentlt my bed is damaged and then I called to hometown customer care for providing reparing service but they denied to provide service while three years is passed.I explainedthat I will pay for it but they did not give serivce and customer care executive disconnect my phone.

Avadhesh Tiwari
[protected]
manish nagar Nagpur(m.s.)br...
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