Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Hi, i went for shopping today morning in big bazar bokaro mall, bokaro steel city. Most of the products are out of stock. I checked with floor manager and complained the same. He was rude in his behaviour and told me to log complaint.
Floor manager name - sanjeev
Location - big bazaar bokaro mall.
Please reply to me on email - [protected]@gmail.com

Dear sir / madam,
My name is sayed zakir shah, i am working on tvs motor company & taking care of north karnataka, every month & quarterly i am conducting meeting & giving reward to our dealer staff/ vendor in terms of big bazar gift card from the last 2 to 3 year we are purchasing gift card from hubli average amount of 1 to 1.5 lakhs in every month or quarterly, from the last 7 to 10 month our vendor complaining about gift card not accepting in big bazar, that time we thought that due to expired of card mostly that card is not accept in the big bazar, we have never thought or doubt on big bazar.
But on 12/08/18 our dealer/vendor went to big bazar & try to use the gift card 2k, but surprisingly in big bazar counter in charge told that both card is not valid because its already used, on 22/4/18 & 16/04/18. Then our vendor contact to my boss & also called me & said that the same issue and in direct insult me & said that why you people given use cards to us & also my boss also doubting me & asking me the all details. I feel very embarrassing, then immediately i went to big bazar with the both 2 cards & contact with the customer care mr. Rajshekar then he told me to come on next day or call me then on 14th aug i called to mr rajshekar he said he will call me the after half an hr i called him he disconnect my call & the after i tried he put my call in block then immediately i called with different mobile number the phone is ringing. The after that i went to big bazar the no proper response from customer care almost i have send approximate about 3to4 hr. Then after continuously fallow up he said that already this 2 card already used, then i asked with is with me then how card is redeemed the he told me if you give me the card number also we can redeemed the gift card, then i ask what is the security of this card, then he not give any reason or in different language or tone he told mostly after you redeemed the card mostly you have taken/ stolen i feel very shame / occurred in front of my boss. With this mr rajshekar show the also card redeem date & time with the voucher also. Then i ask to his any senior person is there to escalate this issue the he said i am only the final authority.
Then i called to mr. Aiyaz shaik on 14/08/18 & explain the same issue & also send the all details he said he will confirm on 16/08/18 but till now he is not confirm, i show that how you people are serious about customer satisfaction.
If i am not get any positive response before 25/08/18 the i will file consumer as well harassment case, because it’s not a matter about 2k it’s a matter about my dignity in my company, to show my innocent if required i will spend from my pocket.
Note:- please consider as notice if i am not get proper response the we will meet on consumer court.
Enclosed here with card redeem details as per big bazar & also tax invoice/ bill for you ready reference.

I purchased 51 bar one cadberry where 27 were 5/- and 24 were 10/- but the guy in counter placed 10/- for all. I had purchased other items too in that bill. Fortunately i got the refund of 136 /- from customer care for chocolates but they marked in the original bill which i suppose to submit in my office for claim purpose. I asked a duplicate bill but they denied. Please provide a duplicate bill for the same. Shop located at avani mall shibpur howrah. I have attached the bill

I m member of your easyday shop of geeta nagar kanpur (U. P). Last two weeks somebody's purchased on my card. I got 4 messages. Which is not done by me or physical card. I was complaint this issue to easyday staff and they give assurance that will not repeat. But today again i got message and somebody or staff person purchases without using physical card.
My easyday card number [protected].
Please see this issue and resolve as soon as possible.

I went to the billing counter to redeem my free vouchers then the biller told me that the voucher wouldn't be redeemed because my purchase amount is less than 500, which is not mentioned in the message.
One of my friend had the same voucher and he redeemed yesterday on the purchase of 150 rupees purchase.
Today is the last date of voucher.
One more thing i want to add is that the biller and staff members who give free product on the purchase of other product, of big bazaar mughalsarai are worst in behaviour and nature, they just ignore us.
Do solve my problem soon.

14 august 2018
[protected]
I made a account in future pay a one year ago. Then he add a 50 rupees in my future pay account to buy or purchase from big bazzar. So i went big bazzar yeasterday. I have two account means 50 plus 50 rupees in two account. When i went to billcounter he told me that i will not make a bill of your item because of you have two account and he adds you have to come tomorrow for using another account. I told him that i will not go untill and unless you make the bill then he called a manager and manager told me that to get out from the big bazzar
And he told security men that not to come this type of boy again in this mall.
My question is to you that if they want allow to make a bill in two account in a single day then why you give me money in my wallet for visiting big bazzar and to buy something. Eventhough manger do not know whole matter (What happen between my and cashier man), he got out us very badly and behavior of manager was very rude.

Dear sir please clear that my payment detail which is done by today 12.46 noon

Thank you for using your SBI Debit Card XXXX1788 for a purchase worth Rs3732.0 on POS [protected] at Payu Pa*Payu Payments txn# 016144.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

I have returned some item after my billing because the prices were not matching with display but i was given a credit note instead of being transferred into my bank account for 30 days. My question is i dont want your product so why i am being forced to buy again from big baazar. It is kind of monopolistic policy where a consumer is being forced to buy from your shop even if doesnt want to. Request to return my money otherwise i will complain about this in consumer forum.

I am sushilkumar, Branch manager SBI Hyderabad.
Today i visited to big bazaar uppal for purchase of a bag on the way to office, on seeing home delivary option i went to Customer service desk for enquiry.
I was attended by Mr.Basha id no 371806, he said it will be delivered.
After purchasing and while handing over to staff they rejected to take oil packets and took other items for home delivary.
I asked Mr.Pasha that you did not said that time about restrictions on items and after purchase its unprofessional to decline delivary i said, as i was on the way to office.
But it was absolute rude manner he behaved.
I hope you give importance to my feedback and take appropriate action as it was waste of time and energy by argument.
Mr.Basha was so adamant, he said you have to listen to announcements, i do not understand why they are sitting under a board customer care and busy in chatting with co staff rather than having an chat with customers.
Mighty empires have fallen out of ignorance, i hope you will give due respect to the trouble i faced today.
Regards
Sushilkumar

In big bazaar store your store employee said to me it is good rice but i made rice 4 tyms it is not good according to him he said it is same as golden harvest dilkhush rice but seriously it is thick in size no long grain... I can't eat anymore
What to do.. Please replace my product with another rice which is good in quality or any basmati rice. I can't eat anymore plz do smthng

Dear sir,
I purchased some products along with clothing of rs 4500 approx from big bazzar... Now the clothing doesn't fit in size and due to the mahabachat sale... The have packed the clothing with magnetic seal and haven't removed it... Unfortunately i lost my bill and now they want a bill to replace the item or yo remove the magnetic seal.
My registered mobile number on bill is
[protected].
Kindly send me a duplicate copy of the bill on my email [protected]@gmail.com for date_[protected]. I will be very thankful to you.

Dear sir/madam,

This is it intimate u that, i have submitted my pf claim in online update, but still i have not *date of exit *updating incomplete, the hr person is saying, already send to mail in zonal office with in two times.

This processing do not updated.

So, pls request you to kindly look in updating my pf _date of exit,...

My details;

Emp code : 281574

Uan :[protected]

Name : a krishnaraj

Company : future group (Big bazaar)

Location : big bazaar (Rayapettay) chennai

E mail : [protected]@gmail.com.

Sir/madam,
I have not purchased any pantene shampoo costing rs. 395 on today i. E. 12.08.2018 from big bazaar, keonjhar, odisha store but the same was added in my bill. Due to heavy rush i did not check the bill and i paid the amount of rs. 1418.49 which includes the cost of the shampoo. Later on while checking the bill at home i discovered the discrepancies. Then again i went to the big bazaar store and waited there for 1 hour for reimbursement of the shampoo bill. But, i did not get the amount cash back or credited to my account rather i was given a slip to purchase other items of the same amount. Why should i purchase any other item from the store when i have no requirement of any items? Its simply a cheating and a malafide technique adopted to compel the customer to by extra things from the store. Further, i lost my valuable times and money interm of petrol for no fault of mine. This is a complete harassment to the customer and proper compensation should be given for the same along with cash back of the said amount.
Details of the bill is as follows.
Big bazaar (Future retail ltd)
Kashvi mall, mining road, keonjhar-758013
Tax invoice no.: [protected]
Ch: 397657 ugrasen mahapatra
Till no.2
Memo no. 0408427
Tr: 94865
St: 2902
Dt.: 12.08.2018, time: 16:43
Thanking you.
Regards.
Sincerely yours
N c patel

Dear sir/mam,

This is m govindaswamy i have worked in (Hyper city retail india pvt ltd) total 5 years 1 months, now big bazaar as takeover hyper city, i want to update my reliving date in my pf lost 8 months i am following this that hr is telling waite
I don't have a rights, yesterday i went kundhanahalli gate big bazaar again he told me to white

Date of joining: 01/10/2012
Date of reliving: 20/11/2017

Kindly look into the same waiting for your reply...

Thanks & regards,
M govindaswamy

They send close to 6 SMS per day regarding their products and price drops.

I am not interested. Have mentioned this to the customer help in-store at Udupi.

Please block these SMS.

I only like to shop offline. Not interested in any of these offers.

They only fill my inbox without any interest to me or profit to them.

BLOCK THESE DAMN MESSAGES.

Booked my study on 17 July at Hometown, TGIP Noida, Delivery date was committed to be 25 July, but later I came to know that delivery is postponed to 25 Aug.

Contacted customer care for a no. of times, but proper response is missing.

It is causing great inconvenience, but no action is from your end to expedite. The way, you are treating the customers is horrible. Expected an early delivery with due compensation.

Very bad service by db city big bazaar. Today I have visit there for shopping but there cash counter person Mr. Satish made a mistake in billing and left 1 item for billing and put in my carry bag and at time of exit security alarms are beeped. Its so embarrassing for me afterwards all staff behave as I am a thief they take approx 1 hour time for full verification and at last they found a cashier mistake and between this they check my bags so mANY TIMEs and when I came home my 1 item are missing. Its a such a bad day for me. And I just want to say ### U BIG BAZAAR. Such a worst store in India. In normal days you do such a thing then what you do on rush time.

At DB City Mall, Bhopal, M.P, India

Hello,
Here is my complaint against coupens which offered by nagpur central mall online filling for friendship day offer, which was filled by me for my elder brother and bhabhi which we received coupens message in our mobile which should be redime with in day offered (4&5 of august 2018)

As i went to purchase central mall for purchase after purchasing at billing counter refuse to redime coupens code because they were telling that person coupen issued for mobile to be present physically at billing counter to redime offer. As in offer they have clearly mentioned unconditional offer then why they applied condition after wasting of our time. I

And rude behaviour of store in charge mr. Padmaraja kutty with me on telephoanic discussion.
Here is the coupnes detail received via message

Central friends circle alert! Redeem your rs200 unconditional voucher at central.

Coupen 1 :- use code[protected] valid onl

Central friends circle alert! Redeem your rs200 unconditional voucher at central.

Coupen2 :- use code[protected] valid only for today & tomorrow!
Don't miss it! Tnc

Store in charge mr. Padmaraja kutty mobile no - [protected]

Lastly looking forward for justice

Thanks & regards,
Vineet saraogi

I purchase curry cut chicken every week from the big bazar outlet in infiniti mall, malad. Post plastic ban, now the meat is sold loose, weighed and then packed. There have been on at least 3 occasions when coming home, the meat didn't smell right. Please look into this - maybe it's something to do with transportation, storage or the temperature at the display store

Today morning i have clean my laptop with cleanmate tm glass cleaner to clear laptop screen. But after doing that exercise i could see screen started blinking.

So i got surprised and have taken laptop to local shop to check what exactly has been happended.

He has told me that laptop screen got damaged due to your liquid spray.

Now i have to bear expense of laptop screen