Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

My self nandeesh, i purchased korey geyser, 50 liter from the bigbazar mysore after 4 month it is not working and i complent to the service center and also bigbazar, from bigbazar i revived computer generated bill but it washed unfortunately and i have warranty card but service guys asking bill but bigbazar is not giving duplicate bill and they are acting like irresponsible,
Better i am suggesting please dont purchase any product from the bigbazar i will not go bez of the theier services after the purchase

I went to shop at big bazar amritsar and wanted ton try the size of shirt but the salesman was so rude and didn't allow me to try the size and said me it's company policy and when i asked to show me the policy paper he try making excusses and start yelling on me, which is against comoany policy as no company can restrict ir stop any customer to try any dress. I am upset with this. Please take some action.

BIG BAZAAR PROFIT CLUB[protected] REFUND

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Re: MOST URGENT : BIG BAZAAR PROFIT CLUB[protected] REFUND
People

anand gupta

Today at 6:33 PM

ToShareWithus,
[protected]@fvrl.in,
[protected]@futuregroup.in,
futuregroupin,
hcmalad.[protected]@futureretail.in,
Fbb,
CSD EzoneGoregaon,
[protected]@futureretail.in
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STILL AWAITING FOR THE REVERT AND THE REFUND AMOUNTS...

Please arrange to refund amount of Rs 8100 on MOST URGENT BASIS...without any further delay...otherwise I will have to take the Legal action and proceed with appropriate Consumer Forum and media platform...

Thanks & Regards

A.K. Gupta

+91 - [protected]

From: anand gupta
To: ShareWithus ; "[protected]@fvrl.in" ; "[protected]@futuregroup.in" ; futuregroupin ; "hcmalad.[protected]@futureretail.in" ; Fbb ; CSD EzoneGoregaon ; "[protected]@futureretail.in"
Sent: Saturday, September 15, 2018 3:32 PM
Subject: MOST URGENT : BIG BAZAAR PROFIT CLUB[protected] REFUND

With reference to the above I am not given the refund for a very very long time around more than 2 years and earlier also when it was valid I was not able to use it due to technical reasons and then the 12 months period lapsed and then they said they will extend the validity or else take refund but even after many attempts nothing worked. Now they have told to contact main office, please look into it and refund Rs 8100 balance in the card alongwith the interest on MOST UGENT BASIS ...

Thanks & Regards

A.K. Gupta

+91 - [protected]

I have been denied using saving club card by big bazaar bhilai on 3rd october 2018 saying that it's not working from 29th sept to 3rd october. I got to know it was working and people were benefited through that.
The manager of store denied me to give it in writing and also didn't let me make a video clip of same
I feel am cheated and request big bazaar higher authority to look in to the matter and refund me the gains which i couldn't get due to your managers rigid and rude behaviour.

Pranita siddharth deshlahra

My name is joginder kaur. I am member of your profit club. Today i went to your trinity mall, n. S. Road, sodala big bazar outlet to redeem my money for this month. There is a female staff ms. Vibha at the billing counter she is very wrong person for dis responsibility. She never hears to me wenever i tries to provide her wyd d coupon code, she is so much of hurry always today also she charged me wrong at my bill and above all her behaviour as an executive is not acceptable. I went back because dis has happened thrice had words wyd d manager. Here again big mistake has been made in my credit note and again when i went back to the counter for the billing and request the person to do little fast his supervisor mr. Khandelwal (Krishan) came into the picture and reboot the system for no reason i asked unit manager to please lookinto the supervisor replied sir system reboot ongoing. Meanwhile i heart your supervisor guiding the executive jab b customer bole jaldi lie tu system restart kar dia kar koi jaldi krne ki jarurat ni jaldi ka kam ni. Same has been communicated to the unit manager at the same time but no action has been taken. I want an written answer on this else i would sue you guys for such ridiculous behaviour which is not acceptable atleast from the supervisor. V all are working in a coperate environment and such treatment with the customer is untolerable. Instead of accepting their mistake and apologise, your supervisor is giving such brilliant ideas to the billing staff? For three times i kept silent but this is height really. It's not about money it's about wrong treatment that too with your regular club member. My cin no is l51909mh2007plc268269 dated on 03.10.2018 @ 11:50 am. Invoice no [protected].

Thanking you,
Joginder kaur

I have purchased totally 15 no. Of items in big bazaar, express avenue, no.2, club house road, anna salai, chennai on 02/10/2018 (Today) vide invoice no.[protected].in the invoice quoted, idhayam seasame 1 litre oil price as rs.257.00, but the oil price is only rs.242/-. (Excessively rs.15/- has been collected from my pocket).in this regard, i am very shocked, because i am regular customer of big bazaar. Earlier, i hoped big bazaar quality of goods and lower price.

First time, i saw higher price against maximum retail price is collected by big bazaar, i am not except from big bazaar, because i have travelled 10 kms from my residence place to big bazaar due to their genuiness.

Hence, kindly set right the issue and refund the amount. For your reference, i have enclosed the oil packet snap with invoice.

Had done shopping on 29th september, left bags for home delivery. We're told that it wud get delivered next day, but not delivered till date. Today when i called them they said it wud be delivered by 10pm, but it was not. I called delivery boy at 10pm, he is making new excuses and said he is taking goods to his home and will deliver tomorrow by 12pm. What is this? Challan no. - 408445. Store id - 4979 mobile no. - [protected]

Dear sir / madam,

This is regarding use of amount in future pay wallet. I had done shopping during 15-aug-2018 offer and got eligible for inr 100/- in my future pay wallet every month. I had received my first credit to future pay wallet for month of sept with expiry set to 30-sep-18. Today on 30-sept-18, when i tried to make payment using my future pay wallet balance @ sighgad road pune big bazar, it was found that future pay was not functioning due to server issue. I waited for around 1 hour but with no resolution.in fact there is no alternative provided by customer service / staff in case of any technical issue and customer are left helpless with no resolution and loose their credit even though this in not their fault. I not only request to extend expiry of my future pay balance but also request you to devise some mechanism so that customer are not left helpless and feel cheated

I had purchased roti maker of the prestige company on 23rd sep 2018. I have reached to bigbazar new cotton mill compound raipur ahmedabad for exchange the roti maker. On the counter employee named nalanda vaghela id no. 38954 before listening my reason, she bluntly said no to exchnge tthe product. And i argued for exchange she stay with her first statement for not exchange by saying the product used. I had inqired before to go exchange and complianed after exchange, but there was compliain closed by reason o[censored]sed product. This nature is my bad experiance. Because bigbazar is big brand and customer's bad experience is not reliable for. If action will not taken i will go to court for product not satisfying and not exchange with bad experience of employee's also.

My product safari luggage bag is under warranty period of 5 years but i have lost my original bill while shifting as it was a year old.I need same duplicate bill of big bazaar of date 18/06/2017.Total amount of purchase was rupees 3698 with name jaya pandey from ambience gurgaon branch.Please provide me with the duplicate copy urgently.Transaction no was 184229.

I purchased two dresses total worth rupees 1301 on 29th september, 2018, and i have purchased the smaller size. but i have lost the bill.i called the customer care service they told me that i cant exchange the product if i can tell the price and what i have bought together, can they give me a duplicate bill? how can i exchange the product? do they help me to exchange?

Today my friend went to bigbazaar kolkata (Esplanade) for shopping. I had two monthly 250 off coupons. I took a snap of it and shared with her. When she was checking out the items, the person on billing counter refused to enter the barcode number, rather he told that he want the coupon itself and also told they want to keep it for a record.. Last year it never happened. I forgot the coupon and still they gave me the discount by entering the barcode number.
If i stay somewhere else in the country and my family at another place then it means that one cannot use the coupon rather than myself.
This is not a business. One should either mail the coupon or send it via text or give it in future group wallet. I am exteremely dissapointed with the attitude of this kind of business. My coupons also got wasted.

Hello team,
Today i have purchased ayush shampoo 330 ml and the pricing over it is 199 rs. At the time of billing i get busy in phone call and was not able to check my invoice slip. However after returning to home when i am checking invoice, there is amount of 250 rs charged for rhat shampoo, instead of giving discount you are overcharging. This is ridiculous
Phone number [protected]
Tax invoice number: [protected]
Ch:432042
Kavindra kumar cashier

I Sanjeev Thapa emp.code no 180929 and PF a/c no MH/38491/108048.I worked for Future Group from 9/10/2010 to 15/3/2016. The fathers name in my the PF account is incorrect so i went to the HR of Siliguri, i told him that some information in my PF account has to be corrected. He easily said to me that now its not his headache and asked me to call in PF toll free no which is never received.The HR always ignore when the ex staff whenever we go to him regarding with any problem.So i was very disappoinment the behaviour he shows to the ex staff.This is it the behaviour all we getting after giving a long service to the company.Please take some action against like this.Not only me every employee are treated like this behaviour after they quit their job.

I am regular customer of Big Bazaar and i never check the whole entire bill, I used to just see the net total amount and pay in the counter but sadly today i choose to see the entire bill after returning back home and I found big scam done by BigBazaar they have overcharged me in one product even more than MRP of the product and it's making fool of people/customer who blindly trust the company..

I pusrchaeed cello grip ball point pen 3boxes on 25.09.18 and due to some reason i had returned all the three boxes as my daughter needed gel pens when i went to returned the products they found that 3 orns we're missing form the box so they could not take back one box and the refund for the other two was initiated but when i didn't took out a single pen then how come the prns be missing...
Also the box was not cealed pack rather none of the boxes there are cealed pack and as a matter of trust i also didn't counted the pieces while taking for which i have to pay now...
Please help with this kind of cheating.
I left that box of pen with them only without taking the money...

I m an old customer. Today at about 12 noon only one counter was open while there was sufficient rush, it is not understood why 2 to 3 counters cannot be kept open for whole time previously also such type of difficulties occurred. Local staff didn't care ..please look into the matter and solve the problem..This is the usual condition of big bazaar sriganganagar . It is clear cut harassment.please take appropriate action and acknowledge.

I shopped at a listed outlet (Pnb rewardz prog).
I mentioned the cashier to bill on my rewardz points but, instead of the rewardz points the purchase was made through the a/c balance.
My rewadz balance was sufficient for bill amount. So that was not the issue.

I would like to shop again at bigbazzar
So,
Any special procedure to be followed for a rewardz point purchase?

I purchased few items at your store located at haldwani (Distt. Nainital, uttarakhand) store on 22.09.2018 and at the time of billing, my pnb rewardz 928 points had not redeemed. The date of expiry of my reward points is 30.09.2018. None of staff help me to redeem and no one told me alternate way to redeem my points.
Kindly arrange to redeem my said points before 30.09.2018.

This to inform that i have purchased 1) bradford three seater recliner 2) bradford 2 seater fabric sofa. Invoice dated 16/12/2017. The product is still under warranty. Till date atleast 10 times carpenter has visited to rectify the sofa but to no avail bit then last time when he opened the sofa for repairing i found that the internal structure which should be made of wood is infact third grade quality ply. Which means they purchase sofas from china at very low price and selling at abnormal rates.
Now they are not answering my call nor giving any customer service as there fraud is caught.
The major problem is squeaking noise and the backrest already bent due to third grade quality.
I have aid 55000 for this sofa set and cost price of this should not be more then 15000, they are cheats. Infact future group this is my second experience of bad quality.
Invoice no. Mh[protected]

Rgds,
Hemant jain