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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 94

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P
Paliwaldpk
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order id bbmb000021626

Address:Pune, Maharashtra
Website:Www.bigbazaar.com

I purchased product from bigbazar.com on 15 aug n i have contact many time to customer care executives bt still they are saying its in processing... Big bazar.com is praud n big scam so plz raise n i also submitted today offline complain to consumer court also... Plz dont buy anything from bigbazar.com n plz as i m already told by customer care executives that wait wait n wait... Im waiting from 22 days... Why should i wait more... I want...
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Anjali Joy
from Thiruvananthapuram, Kerala
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have not received the product even after 27 days

Website:www.bigbazaar.com

I had ordered for a product on 11th august and had paid for it. Now 26 day's have passed away and i have not received the product yet. My order number is bbmb[protected]. I had called to the customer care and a given a complaint and they told me that they will deliver it within 3 or 4 days. But still no action have been taken. The online big bazaar customer service is very bad....
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ab_mohan
from Mumbai, Maharashtra
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not received mobile against order no. order no. bbmb000026678

Address:Kolkata, West Bengal, 700090

On 15th august, 2018 i ordered product : xiaomi redmi 5a 2gb/16gb - gold[protected]. I have not been told, it will be delivered to within 10 days. But till now it has not been delivered. I sent several mails to [protected]@futuregroup.in. I am not getting response from them.

I already paid for the product. But i am not getting product.

Pls help immediately....
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Kamal Kumar Ray
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of goods against order bbmb000002006

Address:831005
Website:www.bigbazaar.com

Dear Sir,

I placed an online order on 12th August18 Ref BBMB[protected] which was expected to deliver within 10 days.

I logged a complaint BB[protected] for non delivery of goods which was closed without resolving the problem of delivery.

I was assured that goods will be delivered by 25-26th Aug.

I filed another complaint ref BB[protected] which is still open and goods have not been...
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RAJIV SRESHTA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double charge against purchase of groceries from big, bazaar, mall of india noida

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

This morning i completed the groceries purchase. After completion of billing i presented my amex credit card for making the payment of inr 985.28. The cash staff conveyed that there is some error.in lieu of the credit card i presented bb profit club card. This was also swiped for an amount of inr 985.28.

I came out of the big bazaar towards the parking and then back home. However, i discovered that the amount of inr 985.28...
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tkg1205
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of grocery items

Address:831001

I have placed an order for 4 items of value rs 1101.00 during mahalla bachaat launched during 9th aug to 15th aug 2018 by future retail
Still today the item has not been delivered, however i have follow-up the issue regularly,
Order no : bbmb[protected]

Please help me by resolving the issue

Thanking you

T k ghosh
Mobile no [protected]
Sakci, jamshedpur
831001...
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V
virendra615
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit note policy

Address:400607

I have purchased cloths without trial amount rs.2596 from thane high-street big bazaar outlet due to size fitting and looks issue my wife suggested me to return it and get credit note for other things to buy but when i went for return it customer care executive said you are not eligible for credit note, you can only exchanged the products, but a day back another guy was on counter who returned the same and given me credit note for single...
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A
ajeysethi
from Delhi, Delhi
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cheating

Address:New Delhi, Delhi, 110010

Mr Rana of Big Bazaar Vasant Vihar, Ambeince Mall made a card for me for Rs 10000 today ie 03 Sep 18 with a wrong information. He told me that i will get benefit of Rs 13000. After i paid all the money believing him verbally, i was told by him that the benefit is Rs 12000 and not 13000. Not written anywhere in the handout but he assured me of bonus Rs 1000. I doubt this bonus because it is not written. I feel cheated. Pl take action or i...
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A
ajay609609
from Kanpur, Uttar Pradesh
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item not delivered

Address:Lucknow, Uttar Pradesh, 226021
Website:Big bazaar

I book items online on dt 15.08.2018.rs1496.50but till date 03.09.18 items have not been delivered . My item is lying with courier from 25.08.18as per tracking. No response given by big bazaar after talking several time on complaint phone no [protected].18 days have pass.
My order no BBMB[protected]

If items have not been delivered with in 1 day I will go to Forum for harassment.

Ajay kumar
Lucknow...
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S
SandeepW
from Mumbai, Maharashtra
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misleading offer and incomplete to delayed installation

Address:Mumbai City, Maharashtra, 400064

I visited Malad store on 16th May’18 as paid INR 1000/- for consultation (payment receipt attached). I was then coordinating with ‘Payal’ your designers at the Malad store. Post measurement been taken and the designs shared by Payal we finally agreed on the design and i was given a Final amount to be paid of INR 1, 29, 807 towards which i paid an advance of INR 40, 000 on 13th Jun’18

I later made another payment of...
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PS randoms
from Parshadepur, Uttar Pradesh
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misbehaviour by big bazar staffs

Address:Gorakhpur, Uttar Pradesh

Today our family gone for monthly shopping and when reached to billing counter and when our turn came then one of your staff Mr Sandeep tiwari said go to other counter this counter is closed although he was still present at counter we moved to other counter and when we tried to lodge complaint against him then the other staff available at complaint desk talk arrogantly and when he called Mr Sandeep tiwari he too misbehaved and said we are...
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A
Aman Aditya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain about expired product kept in big bazaar store

Address:600130

Hello,

I visited big bazaar yesterday night in vivra mall, navalur chennai, took some ice cream and found those ice cream was expired, its very bad for a organization like you are keep product from last one year and it was not only those two products was expired which i took, complete refrigerator was full of expired product and you people please take necessary action regarding this,

Thanks
Aman...
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Aniruddh chavda
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

big bazaar has not yet delivered my order

Address:Gandhinagar, Gujarat, 382007
Website:www.bigbazaar.com

I have ordered 30 items costing an excat 6229 INR rupees . The order was placed on 10/8/2018 and after stating this issue in customer care they promised to deliver within 5 days . But nothing was delivered . Still i have not received my order . I had paid online through debit card (axis bank). My order number is BBMB[protected].please deliver it As soon as possible else i would have to take strict action for frauding of 6229 rupees .
Thank...
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I
inderjit_143
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ariel washing machine powder

Address:Nashik, Maharashtra, 422013
Website:www.bigbazaar.com

Yesterday we purchased 2 packs of Ariel Front Load washing machine detergent. The pack mentioned 4KG + 2KG Free, To our surprise when we opened the pack next day morning we found only 5 KG in one of the pack and the other pack was having one package completely spoiled, detergent coming out of the box.

When we complained this to big bazaar customer service, The manager was so rude as she didn't even bothered to look into the...
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G
Gauri555
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery

Address:831012

I purchased several items in mahabachat offer order no bbmb[protected] dated[protected]:16:46 / i was promised to deliver within 10 days. When i did not receive the delivery i again compalined and it was again promised to deiver within 5 days. But more than 20 days have passed but i did not get deilvery. It seems you will deiver in next independence day....
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Thanvibanu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late delivery

Address:122505
Website:m.hometown.in

I had unfortunately purchased a zina four seater dining table from hometown company through the online platform peperfry.com.
The product was delivered and took another few days for a technician to come and do the fitting.in a matter of few days the bench broke when a member of our family sat on it causing injury to him. This just blurts out the quality of the product that they falsely advertise as pieces of art.
Keeping the...
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te156812
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refund not given

1)oder placed on 15th august, order number: BBMB[protected]
2) request registered for refund on 25 th august
3) cancelled paycheck, ID proof, Orderid has been shared with customer care on "[protected]@futuregroup.in
4) till 31st August of writing this email, there is not any kind of written mail came for any kind of confirmation or intimation
5)Jignash bhimani clearly refused of sending me any kind of writem message...
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Suborna saha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not deliver goods

Address:Kolkata, West Bengal, 700032

Dear Sir,
I have placed an order at Bigbazaar.com online on 15th August 2018. Today is 31st August.

Order number : BBMB[protected]
Placed on : [protected]:33:31

Called them many a times as well as wrote on email.
Spoke to People like Yaspal / Dilip Das - who are good for nothing.

Everytime, they are keeping the call on hold for several minutes and saying that there is a...
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Dinesh Kumar Vyas
from Rajsamand, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ur coupon r fake not taken by big bazar kota and no proper reply

Sir
We went to kota, and purchase some clothes and other items to redeem couldn't sent by u.
After spending 75 minutes we went counter no 2 he tried and told to contact inside, we went there he told wait for 15 minutes after 20 minutes same senerio no progress.
We have video clips, thanks to god soi have not renew my profit club card, before billing i went to renew card but luckily i came back thanks to god.
When...
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AakritiGarg22
from Nellore, Andhra Pradesh
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billing

Address:Gautam Buddh Nagar, Uttar Pradesh

I have bought groceries from big bazaar tgip noida on 26th August 2018. There was a offer on clean mate garbage bags buy one get one free. But the bill has taken money for you. I even reminded the billing person about the offer but he made a face as if I was disturbing it. If you people are offering offers please do it genuinely and not to misguide customer....
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