[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — overcharged and cheated

Address:Kolkata, West Bengal

I have puchased some  spices (Masala) offering buy 1 get1 such as gh redchilli pw 100g -02 no. Gh turmeric sp 100g-02 no.  at bigbazar sealdah commercial complex, kol-14 on 13/01/19 but  charges are deducted for redchilli not termeric (I. E. Higher chargrs). Similarly offer for gram masala was buy 2 and get 1 but no offer given to me and charges are deducted for three packets of gh spice super 50g. I complained to customer desk but he was misleading me and his behavior was not proper and not attended. He also not given complained book to me. I request, pl. Either return overcharges or return the product early.
D. K. Verma
M-[protected]
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Feb 16, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

In order to assist you, I would require your contact number.

Kindly share the same at [protected]@futuregroup.in so that our team can connect with you to assist.

Regards,
Priya
Future Group
Complaint comments 

Comments

Humne big bazaar (purulia) se 2nd
January GHPR MASUR DAL 1KG
purchase kiya tha. isme rs.50
cashback offer tha. aj tak mujhe cashback nehi mila.

On 9/1/19 i went to big bazaar and bought 10kg wheat flour but in billing they typed it 20kg and and added double amount to the total . Instead of 530rupees i had to pay 1030.Memo no. 0435175.
Bigbazaar, trillium mall, amritsar punjab.
3442 amount debited twice but refund not yet came and the head cashier not receiving my calls

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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