Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I have left the company in 2016 but still didnot got my pf amount when ever i am contacting my local hr team they are saying that they are trying to resolve my issue but no use i need that amount because of some emergency in my home but no one is helping me out and i have even begged them not of any use i dont know if i write this feed back also it will be any help but please if anyone has time please help me

Im designated as manager in uco bank yesterday i went to purchase skybag backpack and other household products in which i paid rs 2500 for the bag and around rs 1100 im a regular user of big bazaar product... We arenalso associated with future group future generali g. I. C tie up with our bank but the kind of vehaviour shown at the skybag counter of big bazaar esplanade staff really disrespected me and i was misbehaved as a customer and the staff disguised a 3rd person as a store manager when i asked to cal the store manager which i realised today that wasnt a store manager when i got to knew today from the phone call from the store manager after i gave a disasatisfied feed back.. I just dont want anyone of your staff to get disciplinary action but at the same time want good customer and big bazaar staff and please make sure that such a thing doesnt happen to anyone.

Harrased of wrong billing.

For details refer to attached bill... and look after the units consumed for last month and earlier...
Too much difference, how this is possible???? before it was upto 225MD and suddenly went to 540MD...
Even d metre is defective and we gave several complaints to change d metre but that also not done and on instead of changng the metre they are sending the wrong bill.

I have shopped today 16 dec at big bazaar koramangala branch and not good with below.

1. Samsung pay is not at all working on any of the billing counter @ koramangala, but still they have samsung pay machine.
2. Offer on fashion minimum purchase of 1250 with 250 cash back denied due to technical issue
3. Product given for billing not billed and noticed after reaching home.
4. Person in billing counter or customer manger his name is manish not at all customer friendly. When i reported both issues and telling it's their fault but no solution provided.

In bibbazaar bannerghatta road, meenakshi mall, loose wheat is mixed with rice and i see lot if other loose pulses mixed with other ones. There are no price/discount information for most of the products.
Staff didn't care me even after complaining about the issue. As i am a regular customer for bigbazaar i don't want to see this other time.
Completely disappointed with the maintenance today.

I just bought rice cooker from big bazaar and got spoiled within three days and when i ask for exchange they said they can't exchange. Whats the use of buying electronic goods from big bazaar if things will get spoiled within 3 days not lasting even for one month. My first visit from big bazaar is such a disappointment atleast we bought from them it should be their duties to send the spoiled product to the company service centre.
Very disappointed i won't buy any products anymore from big bazaar its just a hoax advertisement by saying that goods are good and upto mark and given their assurance about the product. Such a waste a big thumps down to big bazaar i would recommend others not to buy stuff from this shop.

This is regarding issue related to successful transaction in future wallet where the amount got deducted from my bank account but yet i couldn't get the money for successful transfer in the future wallet.

1. On 02nd december i made 02 transaction of rs.1500 +1500 via google pay upi but somehow the google pay wallet website showed successful transaction.
Transaction details:-

Ist transaction.

Date : 02 december 2018, 11:52
From :- roy. [protected]@okicici
To :- futurebazaar. [protected]@axisbank
Google transaction id: cicagkci0ttbug
Upi transaction id :[protected].

2nd transaction.
Date : 02 december 2018, 13:12
From :- roy. [protected]@okicici
To :- futurebazaar. [protected]@axisbank
Google transaction id: cicagkci0swphw
Upi transaction id :[protected].

2. On 01st december i made 02 transaction of rs.1000 + rs.1000 (Via google pay upi but again the google pay wallet website showed successful transaction.

Date : 01 december 2018, 22:03
From :- roy. [protected]@okicici
To :- futurebazaar. [protected]@axisbank
Google transaction id: cicagkci4qqipa
Upi transaction id :[protected].

I raised the complaint at future wallet and after paying Rs.5000 in future wallet only 1000 rs is being shown in future wallet and Rs. 4000 is neither showing in the future wallet nor refunded into my account.

The future group is a big cheater they take money and dont refund back the money.

Kindly refund my money back as it is more than 11 days.

Enclosed :-
The succesful transactions screenshots of Rs 4000 total which are not showing in future wallet.

Regards,
Prasun
Future wallet no.
[protected]

Hi

I would like to bring it to your notice that the carry bags you are providing after the plastic ban in mumbai is pathetic.

Firstly it is very costly. ₹15 per piece.
Second it's very small
Third - it's quality is very cheap. Obviously i am carrying some groceries which might be heavy. The bag couldn't even hold less than 5 kgs. It's handle came off.

There is no branding on the bag so unable to determine the authenticity.

You really need to improve the quality of the carry bags or find an alternative. ₹15 is too much for a cheap ₹2 bag.

Purchased mamy poko diapers from big bazar malleswaram branch bangalore on 08-12-18, my invoice number 1: [protected]/ invoice no 2: [protected],, actually their was a offer of getting 120rs cashback in future pay wallet on purchase of 1pcs of mamy poko pant, i purchased 8pcs of mamy poko pants (4pc of l size and 4pc of m size) but i received cashback for only 4pc 480rs only, i didn't received cashback of 120rs*4pc=480rs, so i request you to credit my balance 480rs cashback for my purchase as soon as possible,, for your reference i have attested bill copy of my purchased items. Pls check and solve my problem.

I have purchased 1kg fresh pure ghee day before yesterday from the big bazaar, the executives there praised the store like anything bluffing that it is very different and so! I am a patient and am adviced to intake ghee every day! On consulting the head executive over there, they confirmed me that it is pure! But to my surprise when i melted it to transfer it into a container, it changed its color and is tasteless!! Are you fooling the customers?? I am a patient! Is big bazaar responsible if anything happens to me?

I purchased whole lot of cloths and accessories yesterday dated 8.12.16 at big bazaar dhanbad. The employee packed bags and tagged it. I asked whether everything was properly packed they said everything is fine. We checked after returning and found one leather belt and two packs of kankies not put in the bag. Employee at the counter cheated us. Name of employee mentioned in invoice is sohan prasad mahato. Ch: 186089. Tax invoice number-[protected].

Company float a message on my mobile no.[protected] that take koryo uhd 55" led smart tv in 12 month emi rs.3333.00
But when i visited to your kanpur z square big bazaar outlet than your company employee totally refused that this scheme not applicable for this retail outlet and here scheme will provide you only for 5 month.
And also he was saying that this scheme applicable in lucknow.
So i want know that if this scheme is applicable in lucknow than why company floating this scheme all over india
Company making fool to the public as your employee expressing his views.
Why is it so?
Because now bug bazaar become a big brand now a days...
So pls this is request to the company that don't fool to the innocent public bcos you r here just bcos of public support.
Waiting your fruitful response asap.
Hemant sharma
Kanpur
[protected]

We bought clnt fc neem 2l which was buy 1 get 1 we asked twice with your cashier and he said yes and it won't get added twice but it happened. We bought macroni 400gm not 900gm... We have 400gm but not 900gm packet... Then why its added to our bill. If your chashire don't know exact deals then he she can refer with other.
This is not done.
I need my correct product... Contact number [protected] and[protected]

This incident happened at jorhat big bazar outlet. We were billing at the counter and it so happened that the surf excel 6 kg bag was torn om the side. There was no one at the counter who could get it exchanged. She went all the way back to get it changed and there wasn't any salesperson to lift up the heavy packet and put it on the trolley. She's been suffering from back problem since 20 years now and this is the service you claim to give? While i was holding the line at bill desk and asking about the payback option to the bill desk person she told me that there was no one she could reach out for and there is poor management of personnel out there. The bill desk person gitashri dutta started showing tantrums and behaved in an unruly manner, telling we are abusing her. To our utter shock we complained the manager. The manager understood the situation and said sorry on her behalf but the girl won't budge. I asked her whether the number was printed on the bill for cashback she spoke back, 'haan aur kya kar rahi hu', in a can't you see i am doing it voice and attitude. She banged the bill drawer and was asked to stand aside. With her arms folded she yelled i am not the manager here, don't tell me anything. The customer care service person was least interested in giving us the complaint book. Overall the kind of staff they have here lacks the basic etiquette of dealing with customer and the manager just seems to be a puppet of the situations. None of the authority said a word to the sales girl in front o[censored]s inspite of accepting her mistake and apologising on her behalf. Kindly take strict actions against it. If i am not satisfied with the feedback, i will surely go to consumer court for the kind of harrowing experience she has given us. For brand like big bazar who claims to be people friendly, this is not the kind of service we expect from you.

I have purchased a big safari trolley bag from your big bazar in kolkata at dharmatalla near (Esplanade) on 04/12/2018 after making a payments i want to exchange the product because it was too big so i want to have a medium size but your sellers make me denied that after billing they cannot exchange the products now tell me what should i do.

My name is ujjal kr mondal
Email:- ujjal. [protected]@gmail.com
Mob:- [protected]

I have purchased few products from big Bazar. They were asking if I need any carry bag while billing my items. I said no. I already have one.
Suddenly the person at billing counter has issued one carry bag unnecessarily. I told him several times that you cancel it. He has forcefully given it. Then he has started misbehaving. I am attaching the bill with this.
It's not about only 3 rupees carry bag. It's about admitting the fault. It may happen that big Bazar is insisting to sell carry bags to every customers. These days it can be noticed in all retail shops that they are selling plenty of shopping bags. Per day they are earning a lot by selling only carry bags.
I will be very happy if you take any action against carry bag selling from not only big Bazar. From any other ratail shops also.
I will be even happy if you take some action agaist big Bazar LB nagar branch. They should train their employees to learn how to behave with customers. If any item is wrongly billed, there shoybe provision to correct this immediately.

I had return request of order no.[protected] which was picked by courier boy of xpressbees but instead of return of salwar suit my blue zinc london jacket was picked up due to miscommunication with the delivery boy
So kindly return back my jacket immediately and pick up the correct item i need it urgently
I have already lodged complain (Ref. No. Bb[protected] dated  14/11/2018) but 15 days have passed till now not resolved
I have to return that wrong product and it’s date will also expire on 6 th december
Kindly look upon my complain in priority
I have very much disappointed by your service

I went on 2dec for shopping in big bazaar situated in logix mall, noida city center. I paid 4677 inr payment and purchased groceries. On each and every shelf i have purchased it was written discount 79 rs. Was offered 49 rs like that according to that i purchased and billing was done. I noticed after billing it all was false written.
(I am having bills copy with me)

Please audit and sent then ultimate to stop doing this fake business. Even they have poor customer service there.

Kiit college branch, bhubaneswar. This is third time when i came here, security guards are saying it will open at 11 am, earlier they were saying it will open at 10.30 some time 11.30.
What the hell is going on? You don’t have customer’s respect of time.
Pls tell me what is the real time of opening big bazar.
Do the needful for this behaviour of big bazar staff.
Right now so many people are standing and waiting to open. If this condition will remain same hope u will lose the trust and respect of the customer.
Do the needful as soon as possible.

I had purchased 25 kg rice from Big Bazaar Hiland Park, Metropolis, Kolkata on 27th November 2018, and requested for Home delivery with Big Bazaar. They provided the challan no 520378, and as per the challan it supposed to be delivered on 29th November 2018, however it failed to get delivered, called the Hiland Park more the 10 times [protected] no response, called the toll free [protected], the took the complaint but of no help, today 30th November 2018, still not delivered,
Such a harrassment.