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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

View more phone numbers

Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 88

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A
anupjana777
from Hyderabad, Telangana
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unnecessary shopping carry bag

Address:Rangareddy, Andhra Pradesh, 500074

I have purchased few products from big Bazar. They were asking if I need any carry bag while billing my items. I said no. I already have one.
Suddenly the person at billing counter has issued one carry bag unnecessarily. I told him several times that you cancel it. He has forcefully given it. Then he has started misbehaving. I am attaching the bill with this.
It's not about only 3 rupees carry bag. It's about admitting the fault....
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S
Suchitakullu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product was returned

I had return request of order no.[protected] which was picked by courier boy of xpressbees but instead of return of salwar suit my blue zinc london jacket was picked up due to miscommunication with the delivery boy
So kindly return back my jacket immediately and pick up the correct item i need it urgently
I have already lodged complain (Ref. No. Bb[protected] dated  14/11/2018) but 15 days have passed till now not resolved...
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Diksha Monga
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

written discount were not offered when I went for billing

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.bigbazaar.com

I went on 2dec for shopping in big bazaar situated in logix mall, noida city center. I paid 4677 inr payment and purchased groceries. On each and every shelf i have purchased it was written discount 79 rs. Was offered 49 rs like that according to that i purchased and billing was done. I noticed after billing it all was false written.
(I am having bills copy with me)

Please audit and sent then ultimate to stop doing...
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F
faizahmad80
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not opening at time/ facingproblems multiple times

Address:Khordha, Odisha, 751024

Kiit college branch, bhubaneswar. This is third time when i came here, security guards are saying it will open at 11 am, earlier they were saying it will open at 10.30 some time 11.30.
What the hell is going on? You don’t have customer’s respect of time.
Pls tell me what is the real time of opening big bazar.
Do the needful for this behaviour of big bazar staff.
Right now so many people are standing and...
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T
tellsandy1
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not yet delivered

Address:Kolkata, West Bengal, 700086

I had purchased 25 kg rice from Big Bazaar Hiland Park, Metropolis, Kolkata on 27th November 2018, and requested for Home delivery with Big Bazaar. They provided the challan no 520378, and as per the challan it supposed to be delivered on 29th November 2018, however it failed to get delivered, called the Hiland Park more the 10 times [protected] no response, called the toll free [protected], the took the complaint but of no help, today 30th...
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A
AakashNeel
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

free product stolen

Address:Paschim Medinipur, West Bengal, 721301

Check each and every product carefully before purchasing. They break open seal and steal products which are liquid. They remove the free product which comes along with the product. So check if it is for individual sale or not. Employees are worst, they steal free products.
The employees might tell you that the trolley bag of your choice is detective, which is actually not true. Intention is to sell it outside at a higher price....
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A
agarwalmohit
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

clean mate dish bar - charges rs. 48. mrp is 36rs. only

Address:Chennai, Tamil Nadu, 600002

I have made a shopping for rs. 5147 on 28.11.2018. In the bill Big Bazar has charges me Rs. 48 when MRP is only 36rs.

I spoke to store manager regarding the same, and he told me take back 12rs. I asked him, how about returning money to people who are been charged extra. He told me to get lost and not to visit the store. I told him that this is not right way to talk customer, i will complain to head office or consumer forum....
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N
Nanda Kumar
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package is not delivered

Address:Mysore, Karnataka, 570008
Website:www.hometown.in

I have ordered a king size cot with hometown

Order number:[protected]
Date of booking : 06/nov/2018
Delivery estimate date : 15/nov/2018
Product details: bolton engineered wood hydraulic storage king size bed

Tried reaching hometown customer care tool free number on the status of delivery however no luck till-date. After multiple follow-ups got response from hometown customer email, that...
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Shivaprasad dharna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dawat basmati rice/santoor soap

Address:Thane, Maharashtra
Website:Bigbazar.com

Recently i have shopped at big bazar located in high street mall, majiwada, thane, maharashtra. So i bought dawart basmati rice recently i have opened the pack, but there is cheapest quality rice in it. Also i bought santoor soap (Large size) pack 0f 8 pieces, i have opened it there is different sizes of soap. Some of small size.
They are doing fraud business. Poor quality products. They are cheating customers by cheap quality products....
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P
Prateek rao
from Indore, Madhya Pradesh
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more than mrp and expired product.

Purchased karmiq olive oil today on nov.28 in jabalpur south avenue mall at rs 399 where the mrp that is written on product is 380 means more than mrp price. The amount that was written on display was rs 426 and offer price was rs 402, they cheated on price and manufacturing date is of 9/16 with best before 24 month's hence product also got expired two months back....
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Kritika Parmar
from Gagret, Himachal Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product given for repairing not received from more than one month

Address:Solan, Himachal Pradesh, 173205
Website:www.bigbazar.com

I Bought Electric Iron in July, 2018 and it stopped working in October, 2018. On 21st October, 2018 I submmitted this Ecectrical Iron in Big Bazar of "HOME LAND CITY MALL, vill. Kalyanpur, Sai Chakka Road, Baddi(H.P.) - 173205, and they said I will get it after one week but I visited their twice after every two weeks but still it is not repeared yet.

So, Kindly request you to resolve this issue or I should get my pament back....
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S
Swetha Ravi
from Coimbatore, Tamil Nadu
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refund of money through voucher

Address:Chennai, Tamil Nadu, 600002
Website:www.bigbazaar.com

Worst ever service and worst ever online shopping experience! Customer satisfaction lies in the way you take necessary actions quickly! Not in the way you reply to the customer when they call with some cheesy replies! I ordered some things for offer on august! Got only one after a month of order and the remaining things are still undelivered! When we asked for refund you ppl say it will get refunded in 3 days and it's been 3 months you are...
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A
ajay.aju1
from Agra, Uttar Pradesh
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big bazaar mahabachat order | not received

Address:Khordha, Odisha, 751024

We have ordered an item on the Mahabachat offer scheme on 15.08.2018 (Order No. BBMB[protected] later the order was canceled by the Big Bazaar (Future Group) and after contacting them they told us due to the shortage of the product we canceled your order and amount will be refunded to your account. After repeated followup with them still, we are not received refunded amount. Please help us the get the amount....
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Shami2282
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new products are not available in system

Address:Mumbai City, Maharashtra, 410206

My son's birthday was there so i went to bigbazaar orion mall to buy silk mini bar packets. We collected 5 packets of 200 each. As it was sunday, there was a long queue. Onlu 2 counter were working. When enquired then they said it was a lunch break. When my number came then that lady started swiping the barcode but it didn't work. So she manually entered the code but the product entry was not there. After inquiring they said that as they...
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V
vishalgoel003
from Haridwar, Uttarakhand
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online payment made for easyday membership (a future pay partner)

Address:Muzaffarnagar, Uttar Pradesh, 251001
Website:www.easyday.in

Dear sir/madam,
I am very disappointed with the way easyday handles consumer complaints. My parents live in muzaffarnagar, up. They were easyday club member for last one year via my father's number [protected]. Recently (Before diwali) the membership expired, i made online payment for new membership on the same mobile number [protected]. I choose circular road easyday store, filled rajangoel1970gmail.com as email and made payment of...
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A
afrazaid shaik
from Thiruvananthapuram, Kerala
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big bazaar, tirupati

Address:Chittoor, Andhra Pradesh, 517001
Website:Big Bazaar

Sir,
When i visited your big bazaar tirupati on[protected] for shopping, a person given me a coupon to fill it, saying that it's a lucky dip. I thought that it was promoting by big bazaar, finally came to know that it was from "bajaj capital". They repeatedly called to visit their office, saying that my coupon got best "couple prize". When visited their office, with false & fabricated information they made one insurance policy, saying...
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nileshva25
from Malegaon, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insulting behaviour with us by a salesperson

Address:Nashik, Maharashtra, 422003

As we were shopping @bigb, city center mall, nashik we got insulted by a sales girl & sales boy at fbb as we opened the folded t shirt to see..
We may didn’t mind it,
If that boy or girl talk with us in a proper manner, they literally insulted us.
I called the department manager mr das to inform him about the incidence. Instead of correcting his sales girl & boy mr das simply ingnored our complaint & told us i will...
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A
ansh6789
from Gurgaon, Haryana
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pathetic experience with hometown

Dear Mr. Shah

Let me introduce myself as Anshul Agarwal, a poor customer of Hometown.

I bought Hometown Shoerack (through Flipkart) as my family loved it. It was delivered on time.

But when it came to installation of the product, your people is not ready to install.

Shoerack was delivered to me on Saturday. And as per your policy it was supposed to be installed within 48 hours....
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S
Sarfaraz Ahmad
from Kolkata, West Bengal
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offer price fraud

Address:Patna, Bihar, 800014

Didn't got items on offer price. I bought 2 jeans of denim matrix brand from big bazar raza bazar patna at Rs. 1468 which was different from offer price Rs. 1199. On asked, Manager said I had no information just got it from you.
This is the management and coordination of this fake market. Shame on Big Bazaar. Never gonna buy anything from this bazaar.
Disgraceful

Bill no. 0013632
Date. 19/11/2018 16.28...
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Saswati Halder
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change the packet of rice not same which i bought from display

Address:Kolkata, West Bengal

Yesterday i bought a 25kg packet of rice from sealdah big bazar in kolkata. I chose a rice from there display of rs 39/kg. They gave me a packet of rice from there stock, net amount of rs975.00. When i opened the packet at home it is completely a poor quality rice not the same which i bought from display. I want to see what they done after lodging a complaint.. Otherwise i have to take ligal action against the company....
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