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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 90

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K
klnagrani
from KALYAN, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coupon code not working

Address:Thane, Maharashtra, 421301
Website:[email protected]

We have received 200 off coupon code on registered mobile number [protected] but when we went in bigbazzar at that time i was not working your customer service agent was also confused and didn't advise what i should do now.
Finally we came back because of you only our time has been waisted the bigbazzar is for from my house more then 40 minutes and after that you code is not working then why you sent us unnecessary you are giving trouble...
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S
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reconnect 32 inch tv is not been serviced.

Address:Angul, Odisha

Hello sir,

I bought a 32 inch reconnect tv from below address on 28/10/2016. But currently display of this tv is not working and for that i raised a complain number [protected] with customer support. But i did not get any support from them even it is coming under it's 2 years warranty period.
One support guys came to my home on 20th october 2018 and took the screenshot of this tv, after that i am keep on calling to customer...
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Puja Mukesh Gupta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double charged for same product - wrong bill charged

Hi team,
I have purchased from big bazaar mahagun mall, now at home when i checked and tally with my bills. I can see the counter person double enter my a product and charged me twice for single product.
I have asked him also to recheck and he was like don't worry everything is alright.
Really upset to see this from bb. How can i get my money?

Mukesh...
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S
Sameer Mattoo
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding company's commitment

Address:New Delhi, Delhi, 110001

Hi. I am from central delhi making big purchases from big bizar from every second or third month. Just couple of days ago i made a purchase of more than 25000/- rupees
Today i am surprised to know that on a purchase above than ten thousand company is giving a silver coin so as per that i am supposed to get two coins and nobody told me about that in your store. If you are offering something for the promotion of sales, your sales staff...
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B
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not initiated

Address:Chennai, Tamil Nadu, 600056

I placed a order during Big Bazaar MBS sale on 14th Aug from Big Bazaar's official website. The order number is BBMB[protected]. Due to a logistical issue, the product didn't reach me on time and I requested for a refund within 10 days of placing the order. It has been almost 2 months since then and I have not yet received the refund. I have called BB's customer care regularly and requested them to do the needful without any luck. It's very...
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Vareen22
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of employees

Address:Kolkata, West Bengal, 700029

At big bazaar lake mall kolkata, u have 16 billing counters out of which only 4-5 are active. This is a prime location and for us to wait for more than an hour to get our bills done is just not acceptable. U either need to increase your number of employees or atleast train the ones already working to be more efficient. As it is ur employees are found gossiping and entertaining themselves than helping the customers.. Plz improve the quality...
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R
Rashirsg
from Nandgaon, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving offers to customers as being displayed

Address:Meerut, Uttar Pradesh, 250002
Website:[email protected]

As per the scheme of shopping of more dan rs1000 on homemade appliances a casserole is given free to the customers. We shopped for rs.16000 and only 2 casseroles were given. We even asked to get our different billing done so that we may avail 14 more casseroles but they refused to give us the coupons. On conpalining, they hid the scheme banner. no assistance on their part. highly dissapointed.. Cheaters!!
Kindly take strict action....
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S
Shivanandan Raju
from Bengaluru, Karnataka
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customer harassment and threatened to hit us

Address:Bangalore, Karnataka, 560043

We went for a exchange to big bazar Banaswadi on 28th October evening rather completing the billing the customer care executives. They conpleted the billing of their own staff memeber products.we argued why not complete the billing of our exchange products both had no answer and the both the guys in the counter were about to hit me and my wife we some how managed to come out of the store. These were the words of these guys don't come to big...
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Shivanandan Raju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer harassment and threatened to hit

Address:Bangalore, Karnataka, 560043

We went for a exchange to big bazar banaswadi on 28th october evening rather completing the billing the customer care executives were and when we argued both the guys in the counter were about to hit me and my wife we some hoe managed to come out of the store. These were the words of these guys don't come to big bazar we will hit you next time if we see you here....
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Janvi Eshwar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information about the charges on my card

Address:560050

I visited the bigbazaar today and while billing they asked me if was card or cash. Then this lady not knowing her name came to offer me the future vector group policy telling will discount my bill and will hv to pay only 100 and 100 she wud add. Plus discount 500 in my bill.

Did not give me any discounts and charged me a complete of 700 rs on the future vector, i was told will give me a discount of 500 rs.

Can...
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N
Nida Arman
from Bolpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaints against extra amount taken from mrp

Address:Darjeeling, West Bengal, 734001

Today i was purchased from big bazar, cosmoas mall siliguri. I was purchased two lakme product one lakme cc cream and another lakme compact 9gm. The mrp of cc cream is 349/- and lakme compact mrp is 700/- but they are making a bill for cc cream is 349/- and for compact is 750/- instead of 700/-
My tax invoice no. [protected]:4813
Ch:414176 sandeep taman
Till no. 15
Memo no. 0124813
Tr :34098
St: 4817br...
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R
Renu Bhargav
from Gurgaon, Haryana
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furniture ordered not delivered

Address:201301
Website:WWw.hometown

We have bought one three seater and two seater leather sofa and one three seater fabric sofa and instructed sales person strictly that deliver all 3 pieces together but they sent one piece to us remaining two pieces they were telling us to wait for a month and we asked sales person (Roshan) very clearly before making payment that we want it before diwali now we are calling customer care but they are not bothered to answer my order no is [protected]....
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Y
yeshwanth81
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud offers

Address:560037

There was a public holiday offer of shop for Rs.4000 get back Rs.4000 of below items
Home & Kitchenware Vouchers Worth Rs 2500, Apparel Vouchers Worth Rs 1000, and Cash In Future Pay Wallet Rs 500

They have not mentioned any terms and conditions on the display board.

The display board clearly says I have to get direct Rs.4000 vouchers of items on purchase of Rs.4000 and not saying you have to shop for...
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Bharath Kumar Ganiga
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

details need to be uploaded form employer

Address:560068

Deatils missing in my pf a/c which is need to be done from employer {future group}

The company is at karnataka, and the pf office is at maharastra

Kindly check and tdo the needfull

Bangalore zonal hr mr. Dixit is not at all responding to my issue kindly people from ho help me out,

Details need to be uploded from hr pf portal...
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Rajesh.ku1
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss selling of profit card club

Dear team,
I have made a complain against profit card
Which has miss seled to my by executive of big bazar. When i know about truth of emi i was iniciated for canceletion and submitted all docs required. Big bazar team has told me that it will deposite in your account in 15 days but after 18 days again a executive called me on phone to resubmit id prooff on big bazar said mail. Again i have mailed the required doc on 10th...
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Rucha Chavan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

terrible exchange policy of central- growels

Address:Mumbai City, Maharashtra, 400066

Date: 20th october 2018
Location: central-growels, kandivali
Tr. No. 69982

Incident: on 19th october my family went for shopping at central - oberoi. We bought all our clothes for 'diwali' from central - oberoi (Bill amount rs.16289, tr. No. 73846). My husband got me a dress of 'lovely lady' worth rs.3499. He got me size 44 which usually fits me well. However, after tying out the dress at home, it did not fit...
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Adrija02
from Kolkata, West Bengal
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delivery of goods not received since august 12, 2018

Address:Kolkata, West Bengal, 700040
Website:[email protected]

We have made a order dove soap, two bombay dying bed cover vide our order no. Bbmb[protected] dated 12.08.2018 amount of rs.1357/-. However we have received only done soap and o e bed cover vide invoice no. Wb[protected] dated 29.08.18 amount of rs.798/-. Several occasions we called customer care for rest of the product and they replied product is unavailable, as an when available the same will be delivered. My questions is almost 2.50 months...
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Vidya Suryvanshi
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incomplete/defective cutlery set

Address:Hyderabad, Telangana, 500007
Website:www.futureretail.co.in

Dear sir /madam
Invoice no. [protected]
Memo no.0009540

Yday we purchased few items at tarnaka big bazaar hyderabad

One of the packed item we purchased is cutlery set (Wb wellberg) when we opened item after reaching home, we couldn’t find fruit forks and dinner spoon (Numbers mentioned) in this set.

So when i called customer care... Mr tushar manager of tarnaka branch gave...
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Shakuntala Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money big bazaar / futurebazaar / future retail / hometown big bazaar profit club 9229 4428 2641 60 refund

Address:Mumbai City, Maharashtra, 400066

Array
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M
Manaswi Praveen
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude employee

Employee at big bazaar ib block salt lake kolkata named akarsh ghosh did not have the courtesy treat the customers. He made me stand for a rs2000 change which he already had. And saying that i cannot arrange for the change, he went and did not even have the courtesy to tell me a solution. This kind of behaviour is being encouraged by others here and that is why there is no action. Atleast teach your employees to be polite....
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