Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Date of Incident : 31-Oct-2018
Client .No. : 0398753 (memo no)
1) No tags where there on the product purchased kiwi fruit and the bill issued at
the counter for coconut husk small.
2) Diffrence in price confirmed by the sales man and telling multiple price to
us & other customer also, he was not sure about the product price and discussing with there internal staff and saying discounted price us & other...

Hi Customer Care,

I ordered some products on 16-Aug-2018 as part of mahabachat offer in online and paid Rs.3080/-. As i not received all the ordered products, I refused the delivery and I raised request to get the refund amount. I received gift vochure message for the partial amount. When I am trying buy the products by using gift voucher, bigbazaar told that gv balance is zero.

Again I raised request to get...

We have received 200 off coupon code on registered mobile number [protected] but when we went in bigbazzar at that time i was not working your customer service agent was also confused and didn't advise what i should do now.
Finally we came back because of you only our time has been waisted the bigbazzar is for from my house more then 40 minutes and after that you code is not working then why you sent us unnecessary you are giving trouble...

Hello sir,

I bought a 32 inch reconnect tv from below address on 28/10/2016. But currently display of this tv is not working and for that i raised a complain number [protected] with customer support. But i did not get any support from them even it is coming under it's 2 years warranty period.
One support guys came to my home on 20th october 2018 and took the screenshot of this tv, after that i am keep on calling to customer...

Hi team,
I have purchased from big bazaar mahagun mall, now at home when i checked and tally with my bills. I can see the counter person double enter my a product and charged me twice for single product.
I have asked him also to recheck and he was like don't worry everything is alright.
Really upset to see this from bb. How can i get my money?

Mukesh...

Hi. I am from central delhi making big purchases from big bizar from every second or third month. Just couple of days ago i made a purchase of more than 25000/- rupees
Today i am surprised to know that on a purchase above than ten thousand company is giving a silver coin so as per that i am supposed to get two coins and nobody told me about that in your store. If you are offering something for the promotion of sales, your sales staff...

I placed a order during Big Bazaar MBS sale on 14th Aug from Big Bazaar's official website. The order number is BBMB[protected]. Due to a logistical issue, the product didn't reach me on time and I requested for a refund within 10 days of placing the order. It has been almost 2 months since then and I have not yet received the refund. I have called BB's customer care regularly and requested them to do the needful without any luck. It's very...

At big bazaar lake mall kolkata, u have 16 billing counters out of which only 4-5 are active. This is a prime location and for us to wait for more than an hour to get our bills done is just not acceptable. U either need to increase your number of employees or atleast train the ones already working to be more efficient. As it is ur employees are found gossiping and entertaining themselves than helping the customers.. Plz improve the quality...

As per the scheme of shopping of more dan rs1000 on homemade appliances a casserole is given free to the customers. We shopped for rs.16000 and only 2 casseroles were given. We even asked to get our different billing done so that we may avail 14 more casseroles but they refused to give us the coupons. On conpalining, they hid the scheme banner. no assistance on their part. highly dissapointed.. Cheaters!!
Kindly take strict action....

We went for a exchange to big bazar Banaswadi on 28th October evening rather completing the billing the customer care executives. They conpleted the billing of their own staff memeber products.we argued why not complete the billing of our exchange products both had no answer and the both the guys in the counter were about to hit me and my wife we some how managed to come out of the store. These were the words of these guys don't come to big...

We went for a exchange to big bazar banaswadi on 28th october evening rather completing the billing the customer care executives were and when we argued both the guys in the counter were about to hit me and my wife we some hoe managed to come out of the store. These were the words of these guys don't come to big bazar we will hit you next time if we see you here....

I visited the bigbazaar today and while billing they asked me if was card or cash. Then this lady not knowing her name came to offer me the future vector group policy telling will discount my bill and will hv to pay only 100 and 100 she wud add. Plus discount 500 in my bill.

Did not give me any discounts and charged me a complete of 700 rs on the future vector, i was told will give me a discount of 500 rs.

Can...

Today i was purchased from big bazar, cosmoas mall siliguri. I was purchased two lakme product one lakme cc cream and another lakme compact 9gm. The mrp of cc cream is 349/- and lakme compact mrp is 700/- but they are making a bill for cc cream is 349/- and for compact is 750/- instead of 700/-
My tax invoice no. [protected]:4813
Ch:414176 sandeep taman
Till no. 15
Memo no. 0124813
Tr :34098
St: 4817br...

We have bought one three seater and two seater leather sofa and one three seater fabric sofa and instructed sales person strictly that deliver all 3 pieces together but they sent one piece to us remaining two pieces they were telling us to wait for a month and we asked sales person (Roshan) very clearly before making payment that we want it before diwali now we are calling customer care but they are not bothered to answer my order no is [protected]....

There was a public holiday offer of shop for Rs.4000 get back Rs.4000 of below items
Home & Kitchenware Vouchers Worth Rs 2500, Apparel Vouchers Worth Rs 1000, and Cash In Future Pay Wallet Rs 500

They have not mentioned any terms and conditions on the display board.

The display board clearly says I have to get direct Rs.4000 vouchers of items on purchase of Rs.4000 and not saying you have to shop for...

Deatils missing in my pf a/c which is need to be done from employer {future group}

The company is at karnataka, and the pf office is at maharastra

Kindly check and tdo the needfull

Bangalore zonal hr mr. Dixit is not at all responding to my issue kindly people from ho help me out,

Details need to be uploded from hr pf portal...

Dear team,
I have made a complain against profit card
Which has miss seled to my by executive of big bazar. When i know about truth of emi i was iniciated for canceletion and submitted all docs required. Big bazar team has told me that it will deposite in your account in 15 days but after 18 days again a executive called me on phone to resubmit id prooff on big bazar said mail. Again i have mailed the required doc on 10th...

Date: 20th october 2018
Location: central-growels, kandivali
Tr. No. 69982

Incident: on 19th october my family went for shopping at central - oberoi. We bought all our clothes for 'diwali' from central - oberoi (Bill amount rs.16289, tr. No. 73846). My husband got me a dress of 'lovely lady' worth rs.3499. He got me size 44 which usually fits me well. However, after tying out the dress at home, it did not fit...

We have made a order dove soap, two bombay dying bed cover vide our order no. Bbmb[protected] dated 12.08.2018 amount of rs.1357/-. However we have received only done soap and o e bed cover vide invoice no. Wb[protected] dated 29.08.18 amount of rs.798/-. Several occasions we called customer care for rest of the product and they replied product is unavailable, as an when available the same will be delivered. My questions is almost 2.50 months...

Dear sir /madam
Invoice no. [protected]
Memo no.0009540

Yday we purchased few items at tarnaka big bazaar hyderabad

One of the packed item we purchased is cutlery set (Wb wellberg) when we opened item after reaching home, we couldn’t find fruit forks and dinner spoon (Numbers mentioned) in this set.

So when i called customer care... Mr tushar manager of tarnaka branch gave...