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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Apr 14, 2024
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Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 89

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A
ansh6789
from Gurgaon, Haryana
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pathetic experience with hometown

Dear Mr. Shah

Let me introduce myself as Anshul Agarwal, a poor customer of Hometown.

I bought Hometown Shoerack (through Flipkart) as my family loved it. It was delivered on time.

But when it came to installation of the product, your people is not ready to install.

Shoerack was delivered to me on Saturday. And as per your policy it was supposed to be installed within 48 hours....
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S
Sarfaraz Ahmad
from Kolkata, West Bengal
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offer price fraud

Address:Patna, Bihar, 800014

Didn't got items on offer price. I bought 2 jeans of denim matrix brand from big bazar raza bazar patna at Rs. 1468 which was different from offer price Rs. 1199. On asked, Manager said I had no information just got it from you.
This is the management and coordination of this fake market. Shame on Big Bazaar. Never gonna buy anything from this bazaar.
Disgraceful

Bill no. 0013632
Date. 19/11/2018 16.28...
+1 photos
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S
Saswati Halder
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change the packet of rice not same which i bought from display

Address:Kolkata, West Bengal

Yesterday i bought a 25kg packet of rice from sealdah big bazar in kolkata. I chose a rice from there display of rs 39/kg. They gave me a packet of rice from there stock, net amount of rs975.00. When i opened the packet at home it is completely a poor quality rice not the same which i bought from display. I want to see what they done after lodging a complaint.. Otherwise i have to take ligal action against the company....
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A
apoorva kb
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mixer is not delivered as per the offer advertised

Address:Bangalore, Karnataka, 560060

I am apoorva one of the liable customer of central.
I purchased clothes of worth 10, 792 at central mall in orion mall, dr rajkumar road, malleswaram west, bangalore-560055 on 21/10/2018
There was an offer on that day if we shop for 10k worth then central will give kryo mixer worth 2k for 500 ruppe...
They took my address
Apoorva
504, d block, ramanuja enclave, kodipalya main road, kengeri, bengaluru 560060.br...
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U
Ujjwal Roy
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false billing and wrost service

Address:Bokaro, Jharkhand, 827004

Hi
I am ujjwal roy... Today on 16th november 2018 at approx 6pm i reached big bazar city center sector - 4 bokaro steel city jharkhand to purchase few products.
Out of all products i purchased 4 lux shop of 150gm each whose price was wrriten as 32rs per piece under the place of products.
Bt after billing when i rechecked the bill than i found that big bazar deducted 38rs for each lux soap.
When i go back to adjust...
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V
vishaldusane4u
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour staff also manager

Address:Nashik, Maharashtra, 423301

Big bazaar, city center mall, nashik ka asst manager hemant baviskar ne product purchase na karne par bhi billing ke liye force kiya, billing na karne pe usne mujhe aur mere family members jo ladies the unko galiya di uski complaint karne ke liye mai manager vinod sharma ke pas gaya to usne hemant baviskar pe action lene k bajay side lene laga, hemant ne humpe hath bhi uthaya, maine written complaint register me 92 no pe di hai... Company...
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P
Pawan SP Shetty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vacuum cleaner dx wet and dry option

I placed an order for vacume cleaner vet and dry option dx model on[protected] with full cash payment our shimoga store promise to dilaver the product within 10 days but those peoples fails to fulfill the promise till today that is[protected] days )
i am very upset this transaction makes me to stop doing purchase in future in any bigbazar outlets and i request you to refund my payment with in a day

So i am very...
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K
koushik7777
from Bahula, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged twice for the same products

Address:Burdwan, West Bengal, 713301

I purchased a solo microwave oven (Bajaj 1701 MT) and a SK mixing bowl set on 05.11.2018 for a total amount of rupees 4388. at first i tried to make payment by card but due to some problem in the server my transaction was not processed and it was cancelled. later after 1.5 hours later i made the payment through cash and purchased the above mentioned products (Tax invoice number: [protected]). today i updated my passbook and to my surprise...
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T
Tapan Kumar De
from Pathankot, Punjab
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modular kitchen

Order was placed on 20/04/18 for construction, supply and delivery of one modular kitchen.
The work was started on and from june, 2018.
But i regret to state that till date the work is not complete. The craftsmanship of the work is worse than anything. During the execution it was pointed out several times to the craftsman. But it was ignored. Number of constructional defects can be easily identified by a layman also. No supervisor...
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S
Swapnaneel Baishya
from Imphal, Manipur
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant and obnoxious behaviour of security staff/unsealed product sold

Address:Jorhat, Assam, 785013

I and my mom went for shopping on the 13th november... We purchased items worth 1500... The staff were extremely unhelpful and didn't even care while i was searching for a trolley to put all the items... We bought a container of saunff which was unsealed when we opened the lid after coming home... Last but not the least, they treated my mom with utmost disrespect and checked her thrice while checking out as if she was a thief... This incident...
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G
Gauravkoli12
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

torn shirt not been returned

Address:Thane, Maharashtra
Website:BIG BAZAAR

I had purchased a shirt from big bazaar ghodbandar branch 1.5 months back. I tried this shirt to wear on the diwali occasion but when i went out with my friends one of my qfriend saw that this shirt was torned near the shoulder. It was an embarrassed moment which i had to face to due the quality of product big bazaar is selling. Now today when i came to return this shirt initially one lady at the counter said return period has crossed so...
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Guntupalli Satya Subha Suneeta Lahari
from Hojai, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer price

While billing the offer of buy one get one product the cashier is not giving the offer. While asking why there is no offer they says no offer today. But the shelfs saying its but one get one free. I refused to pay and left the item. The floor incharge also saying offer is not ended but they forgot to remove the offer. The whole shelf they forgotten to remove and i ask them why before opening the showroom its not removed and they have no answer...
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R
RAJIV1980raj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount in future pay card

Address:462026

I am using future pay card issued by big bazar at aura mall at bhopal. The card number is [protected]. At the time of issuance sales executive has promised for extra amount in the month in which birthday falls. My dob 07.08.2018 but in the month of august i have received no extra amount in my card. Please clarify or fake promise is being done in the malls.

Rajiv vikash
[protected]...
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Y
yeshwanth81
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care number not working from couple of months

Address:560037

Future pay has published there customer care numbers in their websites, mails, promotions, online sources etc. which is not at all working from couple of months when I tried to contact customer care. May be before that as well its not at all working not sure. They are fooling the customers by avoiding customers queries and compliants.

I want the compensation from futurepay for causing the inconvenience to me and take the action...
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S
Satish1956
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by bb

Address:New Delhi, Delhi, 110091
Website:BB

I was asked by the counter sales boy to re-charge my value profit card on 23.09.18 for which I paid Rs.10, 000 through my SBI Credit Card for which I have the receipt. While we shopped again in November we were told that there is no balance in card no.[protected], not in our name and wrongly charged through payment made through my SBI card. I inquired morning of 8th Nov. at BB store Metro station Mayur Vihar Phase 1 Extn. counter sales....
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Akanksha_1704
from Samastipur, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

big bazaar billing employee

Address:814112

I with my aunty went for shopping in bb . There during billing they were making chaos that there are 46 items in the bill and 47 there in the bag. That took one hr for recheck. And the women billing there was very rude and arrogant. She behaved very rudely when I asked for fast service. A single boy was matching the goods from the list and when I said him do fast he refused. And when i asked him to call one more person for help no one was...
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N
nmaindan
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behavior towards customers by brand factory staff

Address:560098

I had been to brand factory store rr nagar. Whenever i go there the billing section staff. Either only one counter will be open inspite of customers waiting in queue. The items they have displayed with offers will not be matching the offer in their system. Items will be missing in their system and the list goes on. When questioned mr. Leo the so called store manager, we don't even get a proper response. Only response is "sir, wait for two...
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K
klnagrani
from KALYAN, Maharashtra
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profit club card balance 300 laps

Address:Thane, Maharashtra, 421301
Website:[email protected]

Still my issue is not resolved nobody can understand the concern only you are looking on coupons what about my profit club card balance rupees 300 has been loss you have not mentioned we have the spend money on same day because of you only we have loss i have spoken with your agent also but i don't know why priya is not understand the concern please talk to me right now. I need my money in my account profit club card rupees 300 coupon issue...
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Raghvendra Bachewar
from Silvassa, Dadra and Nagar Haveli
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing issue... not given coupon code

Address:Thane, Maharashtra, 401303

Hi,

I visited at big bazar virar yesterday and due to festive season billing counter line is too much long. When i came at billing counter after 1 hr. Standing in q.

At the time of payment their system hanging up and lost of my coupon which is given me of inr 250 and 2nd time this coupon not given. As well as payback amount also not given by billing counter. I highlite this issue with the branch manager he not...
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A
asislulu
from Mumbai, Maharashtra
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not responding

Address:Kolkata, West Bengal, 7000038
Website:[email protected]

I wanted to purchase a spectacle from lake mall on[protected]. I waited there for more than 35 mins but non of the staff responded. I asked at customer desk but they said i could not do anything till the spectacle in charge come. The time was almost 12:35pm.
Kindly do the needful action so that one cannot wait for long time.
Regards
Ashish panda
[protected]...
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