[Resolved]  Big Bazaar — Misbehaviour of BIG BAzaar Staff

Address:Bangalore, Karnataka

Dear Sir/Madam, We went for shopping to Big Bazaar, Old Madras Road, Bangalore. During this, i had a very bad experience with the BIg Bazaar staff, "Mr. Muthukumar A. S". He started unnecessary discussion, Also, he was very badly behaving with my spouse.Later he was telling to come outside the shop, will see you. Not only this, after my shopping he was waiting for us to come outside and finally he started following us. I complained this to other security and staffs available there, and surprisingly they were supporting him. Finally, he was raising finger on us and started abusing and telling that you will not be alive if i will see you around. When i told him that i am going to complain, very proudly he is saying 'go ahead', i have seen many customers like you and doesn't matter whether they come or not. Is this the behaviour expected from Future group staffs? I am surprised that on what basis these staffs are being appointed. I just want to know what is the resolution and need apology for this. Anyway i am not going to visit and even will not recommend anyone to go Big Bazaar now onwards. At least. you should keep staffs having some kind of manner and should know how to behave with customer and should have respect for girls. . Regards, Dhiraj
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Hi,

This is unfortunate, we shall definitely look into the matter and assure that appropriate actions will be taken. Do write to us at [protected]@futuregroup.in with your contact details. We shall get back to you at the earliest.

Regards,
Priya
Future Group
@Priya, Have sent you the details.
Hi,

Thank you for sending your details. We will get back to you.

Regards,
Priya
Future Group
Hi,

I trust that your expectation were met and that you were satisfied with our service. Write to us [protected]@futuregroup.in if you should need any assistance in future we would be glad to assist.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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