Big Bazaar — SBI — Money is debited but the transaction is not successful

Address:Ghaziabad, Uttar Pradesh, 201012

Hi, I have purchased kitchen needs from your Big bazaar Ghaziabad branch (Aditya amll).I used SBI card, but it was showing Card not accepted and RS.1278.50/- has been deducted from my account .I kindly request you to check this and refund the amount. Thank you.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear Mr.Reddy,
Greetings from Future Group, this is Priya.

We appreciate you for sharing your concerns with us and apologize for the inconvenience this has caused. Please send us your contact details at [protected]@futuregroup.in so that we can look into this.

Regards,
Priya
Team Big Bazaar
Future Group
I sent my details please check it
I did shopping worth Rs 3686/ from Big Bazar, LIC building Kolkata on 8 July 2016 at 18:30:04 (time) they swiped my card twice and said no payment is done but my money got deducted by 3686+3686=7372/ rs. I again paid rs 3686 by cash to collect my purchase...
I asked customer care and customer support to get my money refunded they told me to send a mail..they told me it will take 72 hours but now it's 5 days and no refund is done... please take some sincere steps to solve my problem asap...

I am attaching my receipt and account details.

My details
Sudhir Kumar Gupta
Mobile no. [protected]

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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