BillDesk Complaints & Reviews

I tried paying my cat20 application fees through bhim upi. I got the confirmation message of successful payment to [protected]@hdfcbank and the amount got deducted from my bank account as well. But the payment status on iim portal is f and my form did not get submitted. I just have about 24hrs to the submission deadline. Kindly look into this matter at the earliest possible and help me out.

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Hello sir,
Yesterday i made a payment to cat2020 through the bhim upi app. My transition id is[protected]. Money got deducted from my account and showed success in my bhim upi app but in my cat2020 website it is showing payment failed. Then again today i made payment to them through a card and now it's successful. Kindly refund my first payment of 2000. Resolve this issue as soon as possible. Thank you

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I had made the payment for cat exam 2020 through billdesk on 11th september, by scanning qr for upi. The payment was successful in the upi app (Google pay) but it was not successful in the iim cat form and the amount was debited from my bank account. I had sent a mail to billdesk immediately and there is no response from their part. I have been waiting for the past 3 days and non of their helpline no is working. I had raised a quiery ticket, i had called the cat helpline and it is busy throughout the day. However i completed the cat registration through a debit card payment. The refund amount of the first payment has not been initiated yet.

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Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but didn't receive any response yet. Should i pay once again or should i wait? (Because the last date of filling the application form is 16/9/2020.) please help.

Name: sri sai suhas k
Cat 2020 application no : 20163674
Transaction date : 14/09/2020
Transaction time : 11:30 am
Transaction id (Phonepe upi ref) : 2009141130081537467363

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Incident date - 13 sep 2020
Incident time - 3:17 pm
I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using google pay from my indian bank account and got debited but it is displaying previous payment is failed on the application form. Requesting an immediate refund. Please resolve as soon as possible as 16th september 2020 is last date of payment.

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Website: iimcat.ac.in/per/g01/pub/756/ASM/WebPortal/1/index.html?756@@1@@1

I have made payment for cat registration in upi method, the amount was deducted and it appeared as approved successfully down to that it shows as your application couldnt be accepted and when i preview my application, it shows payment status - f.

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I chose billdesk option to pay while completing cat 2020 registration, selected upi under billdesk, scanned the qr code through paytm app and paid through my kotak account, the amount of 2000 rs was deducted from my account but the registrtion page showed error and therefore was not completed.
Please let me know how and when will i get my refund, it is not a small sum of money. Please refund as soon as possible.

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I have made a payment for my cat 2020 application through billdesk using phonepe upi on 11th of september 2020. Money got deducted from my bank account but it's not reflecting on my cat application. Even after waiting for 72 hours as suggested by cat helpdesk
It's still not reflecting on my application. As the deadline for applications submission is 16th september 2020 if the issue is not resolved my whole preparation of last 2 years will be wasted. Please help me in resolving this issue. I have already mailed this issue to billdesk @ [protected]@billdesk.com.

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On september 11 (Friday), i paid cat 2020 application fee of rs 2000 and the amount got debited from the bank account. But the payment status in the application form has been showing 'f' since then and it has been over 64 hours. I would like to know whether it will be successful soon or refund will be initiated and i'll have to pay again since the deadline is on september 16th (Wednesday).

Sep 16, 2020

Complaint marked as Resolved

The payment status in the application form turned to 'S' from 'F' within almost 72 hrs of UPI payment through BillDesk. The application form was submitted successfully but confirmation mail is not received yet.

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I have submitted my payment of my cat 2020 form by scanning the qr code upi and paid the amount of ₹2000. The transaction was successful at my end but the transaction status is shown as unsuccessful in my application form. Please refund my money so that i don't have to pay any other unnecessary amount. Please resolve fast as the last date of form submission is 16th sept 2020.

Sep 17, 2020

Complaint marked as Resolved

Deducted money has been refunded by BILLDESK. Thanks!!

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Incident date - 13 sep 2020
Incident time - 10:59 am
I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using bhim upi, my bob account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible....

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I filled my exam form through billdesk & money got deducted from paytm wallet but exam form still shows as payment unsuccessful, kindly help fast asap as my exam form last date is today .

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Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
Name: ritika deb
Cat 2020 application no : 20090969
Transaction date : 11/09/2020
Transaction time : 12:04 am
Transaction id (Google pay upi ref) :[protected]

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Sep 14, 2020

Updated by Ritika Deb Issue has been resolved

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Divyanshu Aneja

Sep 15, 2020

Amount of Rs.2000 for CAT 2020 application deducted from Bank account but it's showing payment failed on the application form. I raised the query with CAT 2020 Help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help. Tomorrow is last day to fill the application please help.

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Incident date - 13 sep 2020
Incident time - 10:25 pm
I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using phonepe, my idbi bank account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible.

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Sep 14, 2020

Updated by Shubham Lohiya update my complaint as soon as possible

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Address: Indian Institute of Management

I have made a payment via upi bill desk for my cat application fee of ₹2000 and payment is successful and money deducted from my end but application form was not submitted as it is showing payment failed. Will i get refund or you would transfer the amount to them. The application window is gonna end 05:00 pm 16 sep 2020. Help it's very urgent.

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Sir, on 12th september around11 pm, i did the payment and a new page opened with the message "approved successfully"but below that message it is written that "your form could not be uploaded" but the money has been deducted from my account and still there is no confirmation message received from your side... What should i do? Pls sir help me.. Only 2 days left for the form filling to end...

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Sep 15, 2020

Updated by 2799nir Only one day remaining, do something fast...how can you be so slow, while taking the money you were too fast ...but when it comes to help, you guys are nowhere to be found, i also filled the form for neet(twice) but never experienced this kind of thing, bill desk sucks...

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I orderd shoes from sketchers 4-9-2020, amount debited through billdesk from my account, but after that payment page closed and order not placed and not confirmed, so what is reason, please help me and check status of payment

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I had paid amount of rs. 2000 for cat application form submission through phonepe upi. The amount was deducted from my bank account and transaction status on the upi app was shown successful, however, my application was not submitted citing that the transaction was not successful. Please look into this issue asap as the deadline for form submission is 16 september 2020

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I have paid and amount of 2000 ruppes on 13th sep, 2020 for the cat exam application using upi.
The amount has been debited from my account but hasn't reached the other side.
Kindly help asap.

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Address: IIM INDORE

I am shivendra pandey an aspirant of cat 2020, i have made payment after fill the application form on 8th of september via upi and the amount of rs.2000 was deducted from my account and status was showing failed and i have registered my complaint at the helpdesk on the website itself and they told me to wait for 48 to 72 hrs to get refund and i was waiting but till now no action is taken against my complaint and the end date is so close. Who will be responsible for this issue. Please take action regarding this so that i could successfully fill the application form.
My payment details are attested and given below.
Upi reference no.[protected]
Payment transaction no. - shd[protected]

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