So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Payment deducted from paytm but did not reach to billdesk
I filled my exam form through billdesk & money got deducted from paytm wallet but exam form still shows as payment unsuccessful, kindly help fast asap as my exam form last date is today .
+2 photos
BillDesk customer support has been notified about the posted complaint.
amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form
Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
Name: ritika deb
Cat 2020 application no : 20090969
Transaction date : 11/09/2020
Transaction time : 12:04 am
Transaction id (Google pay upi ref) :[protected]
+1 photos
BillDesk customer support has been notified about the posted complaint.
Sep 14, 2020
Updated by Ritika Deb Issue has been resolved
View replies
D
Divyanshu Aneja
Sep 15, 2020
Amount of Rs.2000 for CAT 2020 application deducted from Bank account but it's showing payment failed on the application form. I raised the query with CAT 2020 Help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help. Tomorrow is last day to fill the application please help.
F Rs.2000 for CAT 2020 application deducted from idbi bank account but it's showing payment failed on the application form
Incident date - 13 sep 2020
Incident time - 10:25 pm
I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using phonepe, my idbi bank account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible.
+3 photos
BillDesk customer support has been notified about the posted complaint.
Sep 14, 2020
Updated by Shubham Lohiya update my complaint as soon as possible
I have made a payment via upi bill desk for my cat application fee of ₹2000 and payment is successful and money deducted from my end but application form was not submitted as it is showing payment failed. Will i get refund or you would transfer the amount to them. The application window is gonna end 05:00 pm 16 sep 2020. Help it's very urgent.
+2 photos
BillDesk customer support has been notified about the posted complaint.
Sir, on 12th september around11 pm, i did the payment and a new page opened with the message "approved successfully"but below that message it is written that "your form could not be uploaded" but the money has been deducted from my account and still there is no confirmation message received from your side... What should i do? Pls sir help me.. Only 2 days left for the form filling to end...
+2 photos
BillDesk customer support has been notified about the posted complaint.
Sep 15, 2020
Updated by 2799nir Only one day remaining, do something fast...how can you be so slow, while taking the money you were too fast ...but when it comes to help, you guys are nowhere to be found, i also filled the form for neet(twice) but never experienced this kind of thing, bill desk sucks...
I orderd shoes from sketchers 4-9-2020, amount debited through billdesk from my account, but after that payment page closed and order not placed and not confirmed, so what is reason, please help me and check status of payment
+1 photos
BillDesk customer support has been notified about the posted complaint.
I had paid amount of rs. 2000 for cat application form submission through phonepe upi. The amount was deducted from my bank account and transaction status on the upi app was shown successful, however, my application was not submitted citing that the transaction was not successful. Please look into this issue asap as the deadline for form submission is 16 september 2020
+1 photos
BillDesk customer support has been notified about the posted complaint.
I have paid and amount of 2000 ruppes on 13th sep, 2020 for the cat exam application using upi.
The amount has been debited from my account but hasn't reached the other side.
Kindly help asap.
+1 photos
BillDesk customer support has been notified about the posted complaint.
I am shivendra pandey an aspirant of cat 2020, i have made payment after fill the application form on 8th of september via upi and the amount of rs.2000 was deducted from my account and status was showing failed and i have registered my complaint at the helpdesk on the website itself and they told me to wait for 48 to 72 hrs to get refund and i was waiting but till now no action is taken against my complaint and the end date is so close. Who will be responsible for this issue. Please take action regarding this so that i could successfully fill the application form.
My payment details are attested and given below.
Upi reference no.[protected]
Payment transaction no. - shd[protected]
BillDesk customer support has been notified about the posted complaint.
payment failed though amount of rs.2000 for cat 2020 deducted from account
Incident date - 13 sep 2020
Incident time - 8:23 pm
Payment failed though amount of rs.2000 for cat 2020 deducted.
I scanned the qr code from billdesk upi and paid using googlepay, money got debited from my account but it's showing payment failed on the application form.
Please resolve the issue as the deadline for the application date for the cat form is 16/09/20.
+2 photos
Sep 18, 2020
Complaint marked as Resolved
I sent a email to both BillDesk and cat helpdesk.
Billdesk replied that they received my money.
Cat said it will reflect after 48-72 hr.
Form submitted after 2 days.
BillDesk customer support has been notified about the posted complaint.
The money got cut for cat registration, i had used upi for the payment (Gpay) but the application form didn't get through. Request you to refund 2000 rupees.
+1 photos
BillDesk customer support has been notified about the posted complaint.
Sep 13, 2020
Updated by Sridip Mishra I have seen many people complain on this specific issue. Request you to please look into it at the earliest.
I made a payment of rs 2000 via billdesk upi and the transaction is indicated successful on googlepay. however, on iimcat server the payment reflects failure and my form which is seeing a deadline on 16th september remains unsubmitted.
details:
date: 13th sept 2020
my appl id: 20190612
upi transaction id:[protected]
google transaction id: CICAgKCV5LHwXw
to [protected]@hdfcbank
please rectify before 16th ept 2020
BillDesk customer support has been notified about the posted complaint.
amount of rs.2000 for cat 2020 application deducted from sbi account but it's showing payment failed on the application form
Incident date - 13 sep 2020
Incident time - 5:34 pm
I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using paytm, my sbi account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible.
+3 photos
Sep 13, 2020
Complaint marked as Resolved
CAT helpdesk said the payment will be confirmed within 48-72 hours. Thank you.
BillDesk customer support has been notified about the posted complaint.
Sep 13, 2020
Updated by Sabdashwa Chakraborty Issue resolved for now. Thanks once again.
View replies
A
AmishaJaiswal
Sep 14, 2020
Have you made the payment again in order to submit the form? Or will you be waiting for 2 days for updation of payment status since registation is closing on 16/09/2020.
I have faced the exact same problem and I camt understand if should repay and submit application or wait. What shall you do?
Same here, i tried calling the help desk but no one is picking the call. I am confused whether to do the payment again or status would get updated...or should i wait for the refund first...
M
Mallareddy Jai Kiran
Sep 15, 2020
Even my payment was failed on[protected] at around 10pm and raised ticket for the same. Will wait for few more hours and will decide accordingly.
While submitting the CAT 2020 form, the transaction was successful, but the form was not submitted. I resubmitted the form with a new transaction. The form was submitted then. However, the money was deducted twice from my account.
Kindly look into the matter and refund the money as early as possible.
I have attached the screenshot of the transactions for your reference.
+1 photos
BillDesk customer support has been notified about the posted complaint.
I have submitted my payment of my cat form by scanning the qr code and paid the amount of ₹2000. The transaction was successfull at my end but the payment status is shown as unsuccessful in my application. Please refund my money so that i don't have to pay any other unnecessary amount.
+1 photos
BillDesk customer support has been notified about the posted complaint.
Sep 30, 2020
Updated by Mayank Mallick It has been nearly 20 days. Haven't received anything from your side nor have I received my money.. There is no other way of contacting you.. It's frustrating.. I think I may have to lean towards some strict measures to get my money back.
View replies
M
Mayank Mallick
Sep 14, 2020
When can I expect this problem to be resolved? When can I expect my money to get back
my cat application form fees transaction failed but amount was deducted from account
I paid cat application form fees of rs 2000 through billdesk with the help of bhim upi by scanning the qr code provided and the amount is deducted from the account but it is showing payment failed in cat application form. Please resolve my issue as soon as possible.
+1 photos
BillDesk customer support has been notified about the posted complaint.
View replies
A
AmishaJaiswal
Sep 14, 2020
Did you make the payment again to submit form? Or are you waiting?
I have faced the exact same situation.
Money got deducted from my account for cat application form but the submission is still pending
I have made payment for cat 2020 on dt-10/09/20 via upi payment method. The money got deducted from my account but the application was not submitted. I am sharing the transaction details. Please refund the money as soon as possible.
+1 photos
BillDesk customer support has been notified about the posted complaint.
Payment is deducted from bank account but payment status is failure.
I was doing the cat 2020 form on 9th September. 2000rs was deducted from my SBI bank account but didn't reached the concerned administrator's account. I have done my payment through phonepe. There the status shown is successful payment.
I have screenshot of payment deduction.
Plz help.
+1 photos
BillDesk customer support has been notified about the posted complaint.
Sir, i've made my property tax payment through your bill desk app amount is 1055/-.. Money has been deducted upi i'd[protected] but it's still showing unpaid in my property tax bill... Your customer care no/toll free no are not useful some were not getting connected & others not even answering calls... Very pathetic service.. I want my money to be refunded in my a/c.. Very bad service i hv ever seen...
+1 photos
BillDesk customer support has been notified about the posted complaint.
Sep 12, 2020
Updated by Chetan Tambe Upi transaction no[protected] amount is 1055/- deducted... Plz revert back my amount because it's not showing paid in property tax..give your working customer care no... We can't contact on your existing no..
Amount got deducted but the cat form submission failed
I had to pay the amount twice to cat because the first time i scanned the qr code then the payment was sucessful but the form submission failed,
2 nd time was sucessful because i had entered the upi i'd manually
Please refund my amount asap
Find attached the screen shot of transaction
My fee was 2000 and i had to pay it twice please refund my amount
+2 photos
BillDesk customer support has been notified about the posted complaint.
