Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 114

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
NidhiGala20
Sep 14, 2020
Report
Copy

I tried paying my cat20 application fees through bhim upi. I got the confirmation message of successful payment to [protected]@hdfcbank and the amount got deducted from my bank account as well. But the payment status on iim portal is f and my form did not get submitted. I just have about 24hrs to the submission deadline. Kindly look into this matter at the earliest possible and help me out.
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    subhkeshri
    Sep 14, 2020
    Report
    Copy

    Hello sir,
    Yesterday i made a payment to cat2020 through the bhim upi app. My transition id is[protected]. Money got deducted from my account and showed success in my bhim upi app but in my cat2020 website it is showing payment failed. Then again today i made payment to them through a card and now it's successful. Kindly refund my first payment of 2000. Resolve this issue as soon as possible. Thank you
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Meval Johny
      Sep 14, 2020
      Report
      Copy

      I had made the payment for cat exam 2020 through billdesk on 11th september, by scanning qr for upi. The payment was successful in the upi app (Google pay) but it was not successful in the iim cat form and the amount was debited from my bank account. I had sent a mail to billdesk immediately and there is no response from their part. I have been waiting for the past 3 days and non of their helpline no is working. I had raised a quiery ticket, i had called the cat helpline and it is busy throughout the day. However i completed the cat registration through a debit card payment. The refund amount of the first payment has not been initiated yet.
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        suhas1999
        Sep 14, 2020
        Report
        Copy

        Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but didn't receive any response yet. Should i pay once again or should i wait? (Because the last date of filling the application form is 16/9/2020.) please help.

        Name: sri sai suhas k
        Cat 2020 application no : 20163674
        Transaction date : 14/09/2020
        Transaction time : 11:30 am
        Transaction id (Phonepe upi ref) : 2009141130081537467363
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          O
          Onkar Pimparwar
          Sep 14, 2020
          Report
          Copy

          Incident date - 13 sep 2020
          Incident time - 3:17 pm
          I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using google pay from my indian bank account and got debited but it is displaying previous payment is failed on the application form. Requesting an immediate refund. Please resolve as soon as possible as 16th september 2020 is last date of payment.
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Divyansh Singh Rajawat
            Sep 14, 2020
            Report
            Copy

            Website: iimcat.ac.in/per/g01/pub/756/ASM/WebPortal/1/index.html?756@@1@@1

            I have made payment for cat registration in upi method, the amount was deducted and it appeared as approved successfully down to that it shows as your application couldnt be accepted and when i preview my application, it shows payment status - f.
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prachi2050
              Sep 14, 2020
              Report
              Copy

              I chose billdesk option to pay while completing cat 2020 registration, selected upi under billdesk, scanned the qr code through paytm app and paid through my kotak account, the amount of 2000 rs was deducted from my account but the registrtion page showed error and therefore was not completed.
              Please let me know how and when will i get my refund, it is not a small sum of money. Please refund as soon as possible.
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Prem2404
                from Delhi, Delhi
                Sep 14, 2020
                Report
                Copy

                I have made a payment for my cat 2020 application through billdesk using phonepe upi on 11th of september 2020. Money got deducted from my bank account but it's not reflecting on my cat application. Even after waiting for 72 hours as suggested by cat helpdesk
                It's still not reflecting on my application. As the deadline for applications submission is 16th september 2020 if the issue is not resolved my whole preparation of last 2 years will be wasted. Please help me in resolving this issue. I have already mailed this issue to billdesk @ [protected]@billdesk.com.
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aswin Krishnan T V
                  Sep 14, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  On september 11 (Friday), i paid cat 2020 application fee of rs 2000 and the amount got debited from the bank account. But the payment status in the application form has been showing 'f' since then and it has been over 64 hours. I would like to know whether it will be successful soon or refund will be initiated and i'll have to pay again since the deadline is on september 16th (Wednesday).
                  Sep 16, 2020
                  Complaint marked as Resolved 
                  The payment status in the application form turned to 'S' from 'F' within almost 72 hrs of UPI payment through BillDesk. The application form was submitted successfully but confirmation mail is not received yet.
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Milan Oli
                    Sep 14, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    I have submitted my payment of my cat 2020 form by scanning the qr code upi and paid the amount of ₹2000. The transaction was successful at my end but the transaction status is shown as unsuccessful in my application form. Please refund my money so that i don't have to pay any other unnecessary amount. Please resolve fast as the last date of form submission is 16th sept 2020.
                    Sep 17, 2020
                    Complaint marked as Resolved 
                    Deducted money has been refunded by BILLDESK. Thanks!!
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Incident date - 13 sep 2020
                      Incident time - 10:59 am
                      I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using bhim upi, my bob account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible....
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      K
                      Khushboo17agrawal
                      Sep 14, 2020
                      Report
                      Copy

                      I filled my exam form through billdesk & money got deducted from paytm wallet but exam form still shows as payment unsuccessful, kindly help fast asap as my exam form last date is today .
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ritika Deb
                        from Kolkata, West Bengal
                        Sep 14, 2020
                        Report
                        Copy

                        Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
                        Name: ritika deb
                        Cat 2020 application no : 20090969
                        Transaction date : 11/09/2020
                        Transaction time : 12:04 am
                        Transaction id (Google pay upi ref) :[protected]
                        BillDesk customer support has been notified about the posted complaint.
                        Sep 14, 2020
                        Updated by Ritika Deb
                        Issue has been resolved
                        Amount of Rs.2000 for CAT 2020 application deducted from Bank account but it's showing payment failed on the application form. I raised the query with CAT 2020 Help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help. Tomorrow is last day to fill the application please help.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shubham Lohiya
                          Sep 14, 2020
                          Report
                          Copy

                          Incident date - 13 sep 2020
                          Incident time - 10:25 pm
                          I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using phonepe, my idbi bank account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible.
                          BillDesk customer support has been notified about the posted complaint.
                          Sep 14, 2020
                          Updated by Shubham Lohiya
                          update my complaint as soon as possible
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Davishmaan Baranwal
                            Sep 14, 2020
                            Report
                            Copy

                            Address: Indian Institute of Management

                            I have made a payment via upi bill desk for my cat application fee of ₹2000 and payment is successful and money deducted from my end but application form was not submitted as it is showing payment failed. Will i get refund or you would transfer the amount to them. The application window is gonna end 05:00 pm 16 sep 2020. Help it's very urgent.
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              2
                              2799nir
                              Sep 14, 2020
                              Report
                              Copy

                              Sir, on 12th september around11 pm, i did the payment and a new page opened with the message "approved successfully"but below that message it is written that "your form could not be uploaded" but the money has been deducted from my account and still there is no confirmation message received from your side... What should i do? Pls sir help me.. Only 2 days left for the form filling to end...
                              BillDesk customer support has been notified about the posted complaint.
                              Sep 15, 2020
                              Updated by 2799nir
                              Only one day remaining, do something fast...how can you be so slow, while taking the money you were too fast ...but when it comes to help, you guys are nowhere to be found, i also filled the form for neet(twice) but never experienced this kind of thing, bill desk sucks...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rupinder bajwa
                                Sep 14, 2020
                                Report
                                Copy

                                I orderd shoes from sketchers 4-9-2020, amount debited through billdesk from my account, but after that payment page closed and order not placed and not confirmed, so what is reason, please help me and check status of payment
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mithali Jadhav
                                  Sep 14, 2020
                                  Report
                                  Copy

                                  I had paid amount of rs. 2000 for cat application form submission through phonepe upi. The amount was deducted from my bank account and transaction status on the upi app was shown successful, however, my application was not submitted citing that the transaction was not successful. Please look into this issue asap as the deadline for form submission is 16 september 2020
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    AyushR
                                    Sep 13, 2020
                                    Report
                                    Copy

                                    I have paid and amount of 2000 ruppes on 13th sep, 2020 for the cat exam application using upi.
                                    The amount has been debited from my account but hasn't reached the other side.
                                    Kindly help asap.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      slayer's cinematography
                                      Sep 13, 2020
                                      Report
                                      Copy

                                      Address: IIM INDORE

                                      I am shivendra pandey an aspirant of cat 2020, i have made payment after fill the application form on 8th of september via upi and the amount of rs.2000 was deducted from my account and status was showing failed and i have registered my complaint at the helpdesk on the website itself and they told me to wait for 48 to 72 hrs to get refund and i was waiting but till now no action is taken against my complaint and the end date is so close. Who will be responsible for this issue. Please take action regarding this so that i could successfully fill the application form.
                                      My payment details are attested and given below.
                                      Upi reference no.[protected]
                                      Payment transaction no. - shd[protected]
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit