BillDesk Complaints & Reviews

I chose billdesk option to pay while completing cat 2020 registration, selected upi under billdesk, scanned the qr code through paytm app and paid through my kotak account, the amount of 2000 rs was deducted from my account but the registrtion page showed error and therefore was not completed.
Please let me know how and when will i get my refund, it is not a small sum of money. Please refund as soon as possible.

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I have made a payment for my cat 2020 application through billdesk using phonepe upi on 11th of september 2020. Money got deducted from my bank account but it's not reflecting on my cat application. Even after waiting for 72 hours as suggested by cat helpdesk
It's still not reflecting on my application. As the deadline for applications submission is 16th september 2020 if the issue is not resolved my whole preparation of last 2 years will be wasted. Please help me in resolving this issue. I have already mailed this issue to billdesk @ [protected]@billdesk.com.

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On september 11 (Friday), i paid cat 2020 application fee of rs 2000 and the amount got debited from the bank account. But the payment status in the application form has been showing 'f' since then and it has been over 64 hours. I would like to know whether it will be successful soon or refund will be initiated and i'll have to pay again since the deadline is on september 16th (Wednesday).

Sep 16, 2020

Complaint marked as Resolved

The payment status in the application form turned to 'S' from 'F' within almost 72 hrs of UPI payment through BillDesk. The application form was submitted successfully but confirmation mail is not received yet.

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I have submitted my payment of my cat 2020 form by scanning the qr code upi and paid the amount of ₹2000. The transaction was successful at my end but the transaction status is shown as unsuccessful in my application form. Please refund my money so that i don't have to pay any other unnecessary amount. Please resolve fast as the last date of form submission is 16th sept 2020.

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Sep 17, 2020

Complaint marked as Resolved

Deducted money has been refunded by BILLDESK. Thanks!!

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Incident date - 13 sep 2020
Incident time - 10:59 am
I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using bhim upi, my bob account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible....

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I filled my exam form through billdesk & money got deducted from paytm wallet but exam form still shows as payment unsuccessful, kindly help fast asap as my exam form last date is today .

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Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
Name: ritika deb
Cat 2020 application no : 20090969
Transaction date : 11/09/2020
Transaction time : 12:04 am
Transaction id (Google pay upi ref) :[protected]

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Sep 14, 2020

Updated by Ritika Deb Issue has been resolved

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D

Divyanshu Aneja

Sep 15, 2020

Amount of Rs.2000 for CAT 2020 application deducted from Bank account but it's showing payment failed on the application form. I raised the query with CAT 2020 Help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help. Tomorrow is last day to fill the application please help.

amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form - Comment #3735130 - Image #0

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Incident date - 13 sep 2020
Incident time - 10:25 pm
I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using phonepe, my idbi bank account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible.

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Sep 14, 2020

Updated by Shubham Lohiya update my complaint as soon as possible

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Address: Indian Institute of Management

I have made a payment via upi bill desk for my cat application fee of ₹2000 and payment is successful and money deducted from my end but application form was not submitted as it is showing payment failed. Will i get refund or you would transfer the amount to them. The application window is gonna end 05:00 pm 16 sep 2020. Help it's very urgent.

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Sir, on 12th september around11 pm, i did the payment and a new page opened with the message "approved successfully"but below that message it is written that "your form could not be uploaded" but the money has been deducted from my account and still there is no confirmation message received from your side... What should i do? Pls sir help me.. Only 2 days left for the form filling to end...

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Sep 15, 2020

Updated by 2799nir Only one day remaining, do something fast...how can you be so slow, while taking the money you were too fast ...but when it comes to help, you guys are nowhere to be found, i also filled the form for neet(twice) but never experienced this kind of thing, bill desk sucks...

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I orderd shoes from sketchers 4-9-2020, amount debited through billdesk from my account, but after that payment page closed and order not placed and not confirmed, so what is reason, please help me and check status of payment

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I had paid amount of rs. 2000 for cat application form submission through phonepe upi. The amount was deducted from my bank account and transaction status on the upi app was shown successful, however, my application was not submitted citing that the transaction was not successful. Please look into this issue asap as the deadline for form submission is 16 september 2020

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I have paid and amount of 2000 ruppes on 13th sep, 2020 for the cat exam application using upi.
The amount has been debited from my account but hasn't reached the other side.
Kindly help asap.

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Address: IIM INDORE

I am shivendra pandey an aspirant of cat 2020, i have made payment after fill the application form on 8th of september via upi and the amount of rs.2000 was deducted from my account and status was showing failed and i have registered my complaint at the helpdesk on the website itself and they told me to wait for 48 to 72 hrs to get refund and i was waiting but till now no action is taken against my complaint and the end date is so close. Who will be responsible for this issue. Please take action regarding this so that i could successfully fill the application form.
My payment details are attested and given below.
Upi reference no.[protected]
Payment transaction no. - shd[protected]

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Incident date - 13 sep 2020
Incident time - 8:23 pm

Payment failed though amount of rs.2000 for cat 2020 deducted.
I scanned the qr code from billdesk upi and paid using googlepay, money got debited from my account but it's showing payment failed on the application form.

Please resolve the issue as the deadline for the application date for the cat form is 16/09/20.

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Sep 18, 2020

Complaint marked as Resolved

I sent a email to both BillDesk and cat helpdesk. Billdesk replied that they received my money. Cat said it will reflect after 48-72 hr. Form submitted after 2 days.

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The money got cut for cat registration, i had used upi for the payment (Gpay) but the application form didn't get through. Request you to refund 2000 rupees.

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Sep 13, 2020

Updated by Sridip Mishra I have seen many people complain on this specific issue. Request you to please look into it at the earliest.

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I made a payment of rs 2000 via billdesk upi and the transaction is indicated successful on googlepay. however, on iimcat server the payment reflects failure and my form which is seeing a deadline on 16th september remains unsubmitted.
details:
date: 13th sept 2020
my appl id: 20190612
upi transaction id:[protected]
google transaction id: CICAgKCV5LHwXw
to [protected]@hdfcbank

please rectify before 16th ept 2020

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Incident date - 13 sep 2020
Incident time - 5:34 pm
I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using paytm, my sbi account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible.

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Sep 13, 2020

Complaint marked as Resolved

CAT helpdesk said the payment will be confirmed within 48-72 hours. Thank you.

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Sep 13, 2020

Updated by Sabdashwa Chakraborty Issue resolved for now. Thanks once again.

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AmishaJaiswal

Sep 14, 2020

Have you made the payment again in order to submit the form? Or will you be waiting for 2 days for updation of payment status since registation is closing on 16/09/2020.
I have faced the exact same problem and I camt understand if should repay and submit application or wait. What shall you do?

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Milan Oli's reply, Sep 14, 2020

Same here, i tried calling the help desk but no one is picking the call. I am confused whether to do the payment again or status would get updated...or should i wait for the refund first...

M

Mallareddy Jai Kiran

Sep 15, 2020

Even my payment was failed on[protected] at around 10pm and raised ticket for the same. Will wait for few more hours and will decide accordingly.

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While submitting the CAT 2020 form, the transaction was successful, but the form was not submitted. I resubmitted the form with a new transaction. The form was submitted then. However, the money was deducted twice from my account.
Kindly look into the matter and refund the money as early as possible.

I have attached the screenshot of the transactions for your reference.

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Mahendra chatterjee

Aug 11, 2023

Was ur pblm solved?? I am facing the same issue

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Website: iimcat.ac.in

I have submitted my payment of my cat form by scanning the qr code and paid the amount of ₹2000. The transaction was successfull at my end but the payment status is shown as unsuccessful in my application. Please refund my money so that i don't have to pay any other unnecessary amount.

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Sep 30, 2020

Updated by Mayank Mallick It has been nearly 20 days. Haven't received anything from your side nor have I received my money.. There is no other way of contacting you.. It's frustrating.. I think I may have to lean towards some strict measures to get my money back.

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Mayank Mallick

Sep 14, 2020

When can I expect this problem to be resolved? When can I expect my money to get back

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