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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 111

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S
sai nitish
Oct 6, 2020
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Money debited from my account but transaction is failed in dosth registration page

I done ts dost registration and made payment of 400/- rupees through billdesk, my money got debited from my account but registration payment is not successfull. please refund my money as soon as possible.
Thank you!...
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Anix55555
Oct 6, 2020
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While I was paying the electricity bill online(AP state), the screen showed error. So I reentered my debit card details to make the payment again after which it said payment successful. When I checked my messages, payment was made twice and double the money got deducted from my bank account. Kindly fix this problem and return the amount in excess of the given bill.
BillDesk customer support has been notified about the posted complaint.
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    V
    vaishnavinanda
    Oct 5, 2020
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    I payed RS. 1000 for my dost application with phonepe through billdesk. Money was deducted but the transaction failed. PLEASE HELP.
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      S
      sk-g
      from Delhi, Delhi
      Oct 5, 2020
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      Sir
      as per your vide ref #[protected] payment tansferred to card ending 0840 in place of card ending 3348
      pls attend immediately
      BillDesk customer support has been notified about the posted complaint.
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        T
        Thota Vinay
        Oct 5, 2020
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        I have paid money to educational purpose through UPI payment. The transaction was successful but payment failed in Website and disappeared but my money was debited. I have attached a photo below of the transaction please look on this.
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          Dyutik Chaudhary Suryadevara
          Oct 5, 2020
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          Resolved

          Date of Incident : 28th September 2020
          Time of Incident: 20:07(Time when I got Message that Money got debited from the bank)
          Made a Mobile Recharge of Rs.1999.00 from BSNL portal through BillDesk Payment Gateway, Where the money got debited from my bank but transaction did not completed. I have done my Payment through Debit Card of IOB bank. I have already spoken to BSNL people, they said they haven't received the payment. So, Money have to be with BillDesk only.

          I request you to please refund my money as soon as possible.
          +1 photos
          Oct 6, 2020
          Complaint marked as Resolved 
          BillDesk customer support has been notified about the posted complaint.
          Oct 05, 2020
          Updated by Dyutik Chaudhary Suryadevara           Recharge has been done for the Mobile Number +91-xxxxxx6969.
          Oct 05, 2020
          Updated by Dyutik Chaudhary Suryadevara           Please Refund my money as soon as possible.
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            S
            subal mitra
            Oct 4, 2020
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            I have paid the electricity bill of rs. 1690 through Bill Desk (Credit card) on 02 nd october 2020.
            Amount deducted from my account but Payment not done against BSES delhi. Please look into the matter and take necessary actions.
            BillDesk customer support has been notified about the posted complaint.
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              S
              santosh8589
              Oct 3, 2020
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              Dear Sir
              I have made a payment of Rs. 297.81/- of punjabhsrp.com site (SHDF[protected]/BILLDKHSRPPUNJAB) Ref. no.[protected] on 1/10/20. payment got debited from my Bank account but the transaction got unsuccessful. So it is requested to help me get my debited my amount.

              Regards
              Santosh kumar Gupta
              [protected]
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              money debited but not credited in the target account of dost telangana

              ref id[protected] dt 04/10/2020 for Rs.1000/-
              ref id[protected] dt 05/10/2020 for Rs.1000/-

              one of the payment should be returned to me by bill desk
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                S
                shailendra pratap31
                Oct 3, 2020
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                Hi team,
                I made an online contribution of 20000 to National Pension Scheme(NPS) on 1-0ct-2020 by using bill desk although money has been debited form my icici account but after making payment I got error screen although money has been debited form my account. Now it is more than 3 day but still i have not received my money back into my account. Please look into this ASAP.

                Name:Shailednra pratap singh
                Email:shailendra.[protected]@gmail.com
                Service : NPS online contribution
                payemt remarks by icici bank: BIL/ONL/[protected]/NPS Trust/XBCM/FNPS_SICI92
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                  A
                  Anil kumar h b
                  Oct 2, 2020
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                  While recharging by mistake I have sent money(383rupess) to your bill desk through Google pay on October 2 8:11pm. Pls refund it.

                  Mob no:[protected]
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                    A
                    Alicen
                    Oct 2, 2020
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                    I payed using billdesk for my dost application of 1000/-, the transaction was failed but money was debited, please solve my issue
                    BillDesk customer support has been notified about the posted complaint.
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                      M
                      Munna Shah
                      Oct 1, 2020
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                      Resolved

                      Address: Rulahi Nizamat Ward No.05 West Champaran (Bihar)

                      Dear sir I am Opening a saving account on Axis bank online through Aadhar card and I am going to first payment 15000 from Google pay UPI and my payment deducted from my account and not receive my new axis account transaction date is - 24/09/2020 please refund my amount earlyar at possible . My Name is Munna Shah My Contact Number is - [protected]
                      +2 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      BillDesk customer support has been notified about the posted complaint.
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                      Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        V
                        Veena Paygude
                        Sep 30, 2020
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                        Tatasky payment not reflected in account even money is debited from account.please do refund.
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                          R
                          Ranjeet Nalawade
                          Sep 27, 2020
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                          My electricity bill is getting auto pay from the credit card.
                          I want to delete this from my billers option from the bill desk site but the option is not reflected.
                          also, I have de-registered auto pay from cards option.
                          I tried to contact on given contact numbers but the numbers are not valid.
                          I did mail but no satisfying option provided.
                          I logged in to net banking and went to my billers but it's empty.
                          and after all these processes my electricity bill is getting debited from credit card
                          BillDesk customer support has been notified about the posted complaint.
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                            B
                            Binay Bhushan Dash
                            Sep 25, 2020
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                            Address: TATASKY BILLDESK ..

                            I recharged an amount of INR 487 today to billdesk .. but the payment was neither reflected in my tatasky account balance nor refunded to my bank account though it was successfully debited from my bank account through Google pay.. I want my money refunded back to my bank account or as my tata sky balance asap .. I want to be informed actually whom this money was sent to as the money payment was neither deposited in my tatasky though a successful payment was debited from my account .. [protected]..
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                              M
                              mokshith vardhan
                              Sep 24, 2020
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                              The amount has been debited from my account and google pay transaction status also shows as successful, but the bill desk page says payment failed. I've wrote to [protected]@billdesk.com and trying to reach customer care but there is no hecking clue from them...
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                                T
                                towhid fathima
                                Sep 23, 2020
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                                Payment of rs.1000/- for dost college seat confirmation via billdesk payment failed but amount has been deducted from my account and i tried calling customer care since two days but no response.
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                                  N
                                  Nehafathima
                                  Sep 23, 2020
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                                  When I will get my money back transaction failed but I did not got my money back I did transaction through phonepe to billdeskhdfc bank my 1000 rupees didnot got
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                                    A
                                    Abraham.Gen127
                                    Sep 21, 2020
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                                    I've tried doing my indus ind credit card payment through online. Transaction failed but amount deducted from my account.
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                                      C
                                      Chandni Goel
                                      Sep 21, 2020
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                                      I have completed the payment of my cat examination fee with my paytm wallet and the amount of rs. 2041.39 have been deducted from my paytm account showing that the payment was successful (Which you can also see in the screenshot attached) but on login to my cat account my payment is stilled marked as unpaid (Failed).
                                      Please do something asap.
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