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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 111

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D
Dyutik Chaudhary Suryadevara
Oct 5, 2020
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Date of Incident : 28th September 2020
Time of Incident: 20:07(Time when I got Message that Money got debited from the bank)
Made a Mobile Recharge of Rs.1999.00 from BSNL portal through BillDesk Payment Gateway, Where the money got debited from my bank but transaction did not completed. I have done my Payment through Debit Card of IOB bank. I have already spoken to BSNL people, they said they haven't received the payment. So, Money have to be with BillDesk only.

I request you to please refund my money as soon as possible.
+1 photos
Oct 6, 2020
Complaint marked as Resolved 
BillDesk customer support has been notified about the posted complaint.
Oct 05, 2020
Updated by Dyutik Chaudhary Suryadevara
Recharge has been done for the Mobile Number +91-xxxxxx6969.
Oct 05, 2020
Updated by Dyutik Chaudhary Suryadevara
Please Refund my money as soon as possible.
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    S
    subal mitra
    Oct 4, 2020
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    I have paid the electricity bill of rs. 1690 through Bill Desk (Credit card) on 02 nd october 2020.
    Amount deducted from my account but Payment not done against BSES delhi. Please look into the matter and take necessary actions.
    BillDesk customer support has been notified about the posted complaint.
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      S
      santosh8589
      Oct 3, 2020
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      Dear Sir
      I have made a payment of Rs. 297.81/- of punjabhsrp.com site (SHDF[protected]/BILLDKHSRPPUNJAB) Ref. no.[protected] on 1/10/20. payment got debited from my Bank account but the transaction got unsuccessful. So it is requested to help me get my debited my amount.

      Regards
      Santosh kumar Gupta
      [protected]
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
      money debited but not credited in the target account of dost telangana

      ref id[protected] dt 04/10/2020 for Rs.1000/-
      ref id[protected] dt 05/10/2020 for Rs.1000/-

      one of the payment should be returned to me by bill desk
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        S
        shailendra pratap31
        Oct 3, 2020
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        Hi team,
        I made an online contribution of 20000 to National Pension Scheme(NPS) on 1-0ct-2020 by using bill desk although money has been debited form my icici account but after making payment I got error screen although money has been debited form my account. Now it is more than 3 day but still i have not received my money back into my account. Please look into this ASAP.

        Name:Shailednra pratap singh
        Email:shailendra.[protected]@gmail.com
        Service : NPS online contribution
        payemt remarks by icici bank: BIL/ONL/[protected]/NPS Trust/XBCM/FNPS_SICI92
        BillDesk customer support has been notified about the posted complaint.
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          A
          Anil kumar h b
          Oct 2, 2020
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          While recharging by mistake I have sent money(383rupess) to your bill desk through Google pay on October 2 8:11pm. Pls refund it.

          Mob no:[protected]
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            A
            Alicen
            Oct 2, 2020
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            I payed using billdesk for my dost application of 1000/-, the transaction was failed but money was debited, please solve my issue
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              M
              Munna Shah
              Oct 1, 2020
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              Resolved

              Address: Rulahi Nizamat Ward No.05 West Champaran (Bihar)

              Dear sir I am Opening a saving account on Axis bank online through Aadhar card and I am going to first payment 15000 from Google pay UPI and my payment deducted from my account and not receive my new axis account transaction date is - 24/09/2020 please refund my amount earlyar at possible . My Name is Munna Shah My Contact Number is - [protected]
              +2 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              BillDesk customer support has been notified about the posted complaint.
              Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                V
                Veena Paygude
                Sep 30, 2020
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                Tatasky payment not reflected in account even money is debited from account.please do refund.
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                  R
                  Ranjeet Nalawade
                  Sep 27, 2020
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                  My electricity bill is getting auto pay from the credit card.
                  I want to delete this from my billers option from the bill desk site but the option is not reflected.
                  also, I have de-registered auto pay from cards option.
                  I tried to contact on given contact numbers but the numbers are not valid.
                  I did mail but no satisfying option provided.
                  I logged in to net banking and went to my billers but it's empty.
                  and after all these processes my electricity bill is getting debited from credit card
                  BillDesk customer support has been notified about the posted complaint.
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                    B
                    Binay Bhushan Dash
                    Sep 25, 2020
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                    Address: TATASKY BILLDESK ..

                    I recharged an amount of INR 487 today to billdesk .. but the payment was neither reflected in my tatasky account balance nor refunded to my bank account though it was successfully debited from my bank account through Google pay.. I want my money refunded back to my bank account or as my tata sky balance asap .. I want to be informed actually whom this money was sent to as the money payment was neither deposited in my tatasky though a successful payment was debited from my account .. [protected]..
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                      M
                      mokshith vardhan
                      Sep 24, 2020
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                      The amount has been debited from my account and google pay transaction status also shows as successful, but the bill desk page says payment failed. I've wrote to [protected]@billdesk.com and trying to reach customer care but there is no hecking clue from them...
                      +1 photos
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                        T
                        towhid fathima
                        Sep 23, 2020
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                        Payment of rs.1000/- for dost college seat confirmation via billdesk payment failed but amount has been deducted from my account and i tried calling customer care since two days but no response.
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                          Nehafathima
                          Sep 23, 2020
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                          When I will get my money back transaction failed but I did not got my money back I did transaction through phonepe to billdeskhdfc bank my 1000 rupees didnot got
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                            A
                            Abraham.Gen127
                            Sep 21, 2020
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                            I've tried doing my indus ind credit card payment through online. Transaction failed but amount deducted from my account.
                            +1 photos
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                              C
                              Chandni Goel
                              Sep 21, 2020
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                              I have completed the payment of my cat examination fee with my paytm wallet and the amount of rs. 2041.39 have been deducted from my paytm account showing that the payment was successful (Which you can also see in the screenshot attached) but on login to my cat account my payment is stilled marked as unpaid (Failed).
                              Please do something asap.
                              +1 photos
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                                E
                                Ehtasham Haider
                                Sep 19, 2020
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                                Address: Bihar

                                Sir, challan banate samay net salow hone k Karan rupya Kat gya jiska ref no[protected] rs-2381 ka challan tha plz sir help me
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Sep 19, 2020
                                Updated by Ehtasham Haider
                                Sir, challan banate samay net salow hone k Karan rupya Kat gya jiska ref no[protected] rs-2381 ka challan tha plz sir help me

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                                  D
                                  dora business
                                  Sep 18, 2020
                                  Resolved
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                                  Resolved

                                  Address: shop no 218 kharbanda market, Dugri Road Model Town Ludhiana, Ludhiana

                                  Date of trnx 17/09/2020 time 19:58 payment made to p. S. P. C. L
                                  Amount rs.38, 403.00 (Rs. Thirty eight thousand four hundred three only)
                                  Bank. Axis bank maal road ludhiana current a/c no.[protected] of dora business communication 218, kharbanda market dugri road 141002
                                  Otp received 633503

                                  Till 5:00 pm (18/09/2020) neither refund of amount nor receipt generated immediate response is expected from your end for dora business communication
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  BillDesk customer support has been notified about the posted complaint.
                                  Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                    B
                                    Bharti Gadkar
                                    Sep 18, 2020
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                                    Suddenly deducted 500rs from my account can you please help me out of it before this also 100rs deducted.contact me on my mail.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      V
                                      Vinayak Lonushte
                                      from Pune, Maharashtra
                                      Sep 17, 2020
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                                      Address: A10, PARAS RESIDENCY,, PIMPLE SAUDAGAR ROAD

                                      I was trying to pay pcmc property tax 44096/-.
                                      Amount is deducted from my account but did not reflected. It display error as 'sorry we have not received your payment. Please click on below link after your payment is done.'. I clicked multiple times of that link but no use.
                                      +1 photos
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                                      Sep 17, 2020
                                      Updated by Vinayak Lonushte
                                      Below are my transaction details:

                                      [protected], 44096/- on 15/09/2020
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                                        Kritarth Singh
                                        Sep 16, 2020
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                                        Address: 1/202 Yojana 3, Avas Vikas Colony, Jhunsi, Allahabad

                                        Sir/mam, i made my cat 2020 registration fees through bhim upi app, the amount was deducted from account but on the website it shows payment failed. So kindly look into the matter.
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