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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 113

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P
priyanshuraj
Sep 15, 2020
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On 14th sept 2020 i made payment of 2000 for cat 2020 application form through billdesk via google pay app the screen shows payment approved but application not submitted. Will i get a refund? Should i repay for the application? No one from iimcat helpdesk and billdesk is responding to my calls and mails please help me.
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    Aryan Setu
    Sep 15, 2020
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    On 15th september, i paid the amount 2000 for cat 2020 registration. The money got deducted from my bank account but in their site it shows payment is unsuccessfull. The last date for registration is tomorrow that is 16th september. Please resolve this issue as soon as possible as i only have one day left.
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      Karanki Priyanka
      Sep 15, 2020
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      I have applied for cat2020 and done payment through billdesk (Upi). Money got deducted but its showing as payment unsuccessful, eventually application status as failed. Time is running out which is creating tension in students.
      Sep 17, 2020
      Complaint marked as Resolved 
      They resolved it within 24 hours.
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        P
        prashanth aripirala
        Sep 15, 2020
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        Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 12 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
        Name: a prashanth
        Cat 2020 application no : 20090969
        Transaction date : 14/09/2020
        Transaction time : 09:10 pm
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        Sep 17, 2020
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
        Sep 15, 2020
        Updated by prashanth aripirala         correction
        CAT 2020 Application Number:[protected]
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          NavyaPeruri
          Sep 15, 2020
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          During my cat application on[protected], i have selected upi option and through this rs.2000 got debited from my account but transaction failed is coming in the application
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            T
            Tanmay Das Adhikari
            Sep 15, 2020
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            I payed the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using bhim sbipay, my sbi account got debited (Reference no.[protected] but application form was not submitted. Requesting an immediate refund. Please resolve as soon as possible.
            BillDesk customer support has been notified about the posted complaint.
            Sep 15, 2020
            Updated by Tanmay Das Adhikari             I have already paid second time and the registration form has been submitted. So i need the refund.
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              J
              jk41568098
              Sep 14, 2020
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              Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
              Name: jeewan
              Cat 2020 application no : 20174647
              Transaction date : 11/09/2020
              Transaction time : 8:20 pm
              Transaction id (Google pay upi ref) :
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                S
                Saurav Baloda
                Sep 14, 2020
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                I paid the cat registration fee through upi which shows the amount has been successfully paid and delivered from my account but my application shows payment failed. Please respond because the deadline is 16 september.
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                  pradeep anbazhagan
                  Sep 14, 2020
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                  Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but the payment confirmation was not provided and refund was also not provided. Please help.
                  Name: pradeep
                  Transaction id :shd[protected]
                  Transaction date : 14/09/2020
                  Transaction time : 07.50 pm
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                    A
                    AnkitYadav1225
                    Sep 14, 2020
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                    Money got deducted on 14sep 2020 at 19:57. I paid through bhim upi to [protected]@sbi.
                    Transaction id id:shd[protected]. The payment was successful but the website said, my application form couldn't be submitted., it also showed error code : eferr016.
                    And the webisite says as the payment failed i have to pay again.
                    Itried calling and mailing you guys. No one answers.
                    Please improve your customer support or i am never gonna use your gateway.
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                      Rjsudharsan
                      Sep 14, 2020
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                      I had applied for cat exam amount deducted from my account but the transaction was failure. I request billdesk to solve this issue as soon as possible students are getting much depression because of this.
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        Akhil2610
                        Sep 14, 2020
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                        I paid amount of rs. 2000 for cat application form submission through google pay upi on 8th september. The amount was debited from my bank account and transaction status on the upi app was shown successful, however, my application was not submitted citing that the transaction was not successful.
                        I mailed to billdesk support, they stated that the money has been sent to merchant account, but the status of my cat application form is not yet updated to payment successful. I also mailed to cat helpdesk, they asked for some details which i mailed to them, but still my form status is not updated. Its been nearly 7 days. Please look into this issue asap as the deadline for form submission is 16 september 2020
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                          S
                          Soumendu007
                          Sep 14, 2020
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                          The fees of rs 850 for ibps crp clerks - x has been deducted from my debit card while paying through bhim upi on 13 sep 2020 at 11:37 p. M. Towards linked ibps. [protected]@hdfcbank
                          Upi ref no.[protected]
                          At the payment gateway it was shown as payment failed but the entire amount got deducted from my account.
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                            S
                            sjha61227
                            Sep 14, 2020
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                            Respected sir/madam,

                            Yesterday (Dated[protected] i was trying to fill my iimcat 2020 application form. I made a upi payment for the same which was unsuccessful but an amount of ₹1000 was deducted from my bank account. Later on i had to make a fresh transaction again by another payment gateway in order to complete my application form.

                            Particulars of the payment which was unsuccessful are as followed:

                            Name : sagar jha
                            Upi id : [protected]@okicici
                            Upi transaction id :[protected]
                            Time : 11:36am (13 sept 2020)

                            Kindly refund the amount i paid for the same and respond to me at your earliest convenience.
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                              NidhiGala20
                              Sep 14, 2020
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                              I tried paying my cat20 application fees through bhim upi. I got the confirmation message of successful payment to [protected]@hdfcbank and the amount got deducted from my bank account as well. But the payment status on iim portal is f and my form did not get submitted. I just have about 24hrs to the submission deadline. Kindly look into this matter at the earliest possible and help me out.
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                                S
                                subhkeshri
                                Sep 14, 2020
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                                Hello sir,
                                Yesterday i made a payment to cat2020 through the bhim upi app. My transition id is[protected]. Money got deducted from my account and showed success in my bhim upi app but in my cat2020 website it is showing payment failed. Then again today i made payment to them through a card and now it's successful. Kindly refund my first payment of 2000. Resolve this issue as soon as possible. Thank you
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                                  Meval Johny
                                  Sep 14, 2020
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                                  I had made the payment for cat exam 2020 through billdesk on 11th september, by scanning qr for upi. The payment was successful in the upi app (Google pay) but it was not successful in the iim cat form and the amount was debited from my bank account. I had sent a mail to billdesk immediately and there is no response from their part. I have been waiting for the past 3 days and non of their helpline no is working. I had raised a quiery ticket, i had called the cat helpline and it is busy throughout the day. However i completed the cat registration through a debit card payment. The refund amount of the first payment has not been initiated yet.
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                                    S
                                    suhas1999
                                    Sep 14, 2020
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                                    Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but didn't receive any response yet. Should i pay once again or should i wait? (Because the last date of filling the application form is 16/9/2020.) please help.

                                    Name: sri sai suhas k
                                    Cat 2020 application no : 20163674
                                    Transaction date : 14/09/2020
                                    Transaction time : 11:30 am
                                    Transaction id (Phonepe upi ref) : 2009141130081537467363
                                    BillDesk customer support has been notified about the posted complaint.
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                                      Onkar Pimparwar
                                      Sep 14, 2020
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                                      Incident date - 13 sep 2020
                                      Incident time - 3:17 pm
                                      I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using google pay from my indian bank account and got debited but it is displaying previous payment is failed on the application form. Requesting an immediate refund. Please resolve as soon as possible as 16th september 2020 is last date of payment.
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                                        D
                                        Divyansh Singh Rajawat
                                        Sep 14, 2020
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                                        Website: iimcat.ac.in/per/g01/pub/756/ASM/WebPortal/1/index.html?756@@1@@1

                                        I have made payment for cat registration in upi method, the amount was deducted and it appeared as approved successfully down to that it shows as your application couldnt be accepted and when i preview my application, it shows payment status - f.
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