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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 113

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P
prady18
Sep 15, 2020
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I tried paying the cat form using the billdesk, amount deducted and confirmed from my end but cat is showing as failed, please fix this issue asap. My transaction id is shd[protected]
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    madhusudan bishnoi
    Sep 15, 2020
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    Address: #519 vilage kuttabadh, sirsa, Haryana, [125102]

    I paid my cat application fee with the help of bill desk it was successful and amount was also deducted from my bank account but when i logged in to my cat login id there it is still prompting me to pay the application fees and shows last transaction was unsuccessful please resolve this asap because its already last date to fill the form.
    BillDesk customer support has been notified about the posted complaint.
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      AnshulMittal
      Sep 15, 2020
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      Respected sir/madam,

      I was paying my cat 2020 application fee. When i paid my fee of 2000 through upi mode of payment, it was showing payment success to "[protected]@hdfcbank" but when i checked it on cat application form it was showing failed payment status.
      I tried paying again and this time i selected debit card mode, did the transaction and this time it showed payment successful and also it was showing payment successful on cat 2020 application form.
      Sir/madam kindly look in this matter and refund the first time debited amount of 2000 as soon as possible, thank you.
      BillDesk customer support has been notified about the posted complaint.
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        Himanshu Sonawane
        Sep 15, 2020
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        Sir/ madam
        I paid my cat 2020 application fee through bill desk (Google pay bhim app) yesterday 14th september. I also received a confirmation email and the amount is debited from my account but my payment status is failed.
        Name sonawane himanshu sunil
        User id[protected]
        Transaction id on cat 2020 website shd[protected]
        BillDesk customer support has been notified about the posted complaint.
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          Surabhi Bulbule
          Sep 15, 2020
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          I paid the application fee for cat 2020 via upi using bill desk platform on 14 september 2020. 2000 rupees got deducted from my bank account but the cat website is showing that transaction is failed. Please help. Transaction id generated[protected].
          Please give me my refund back.
          BillDesk customer support has been notified about the posted complaint.
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            Drishti sri
            Sep 15, 2020
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            Amount of rs.2000 for cat 2020 application deducted from bank account but it is showing payment failed on application form. Tommorow is last date. So please help me in proceeding further.
            Name - drishti srivastava
            Cat 2020application no.[protected]
            Transaction date - 15 sep2020
            Transaction time-12:50
            Upi transaction id[protected]
            BillDesk customer support has been notified about the posted complaint.
            Amount of rs.300 for SBI apprentice 2020 application deducted from bank account but it is showing payment failed on application form. 10 December is last date. So please help me in proceeding further.
            Name - Madhur bansal
            SBI apprentice reg. no.[protected]
            Transaction date - 05 dec.2020
            Transaction time- 10:10 pm
            Upi transaction id- [protected]@paytm
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              priyanshuraj
              Sep 15, 2020
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              On 14th sept 2020 i made payment of 2000 for cat 2020 application form through billdesk via google pay app the screen shows payment approved but application not submitted. Will i get a refund? Should i repay for the application? No one from iimcat helpdesk and billdesk is responding to my calls and mails please help me.
              BillDesk customer support has been notified about the posted complaint.
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                Aryan Setu
                Sep 15, 2020
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                On 15th september, i paid the amount 2000 for cat 2020 registration. The money got deducted from my bank account but in their site it shows payment is unsuccessfull. The last date for registration is tomorrow that is 16th september. Please resolve this issue as soon as possible as i only have one day left.
                BillDesk customer support has been notified about the posted complaint.
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                  Karanki Priyanka
                  Sep 15, 2020
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                  Resolved

                  I have applied for cat2020 and done payment through billdesk (Upi). Money got deducted but its showing as payment unsuccessful, eventually application status as failed. Time is running out which is creating tension in students.
                  Sep 17, 2020
                  Complaint marked as Resolved 
                  They resolved it within 24 hours.
                  BillDesk customer support has been notified about the posted complaint.
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                    prashanth aripirala
                    Sep 15, 2020
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                    Resolved

                    Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 12 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
                    Name: a prashanth
                    Cat 2020 application no : 20090969
                    Transaction date : 14/09/2020
                    Transaction time : 09:10 pm
                    Sep 17, 2020
                    Complaint marked as Resolved 
                    BillDesk customer support has been notified about the posted complaint.
                    Sep 15, 2020
                    Updated by prashanth aripirala
                    correction
                    CAT 2020 Application Number:[protected]
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                      NavyaPeruri
                      Sep 15, 2020
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                      During my cat application on[protected], i have selected upi option and through this rs.2000 got debited from my account but transaction failed is coming in the application
                      BillDesk customer support has been notified about the posted complaint.
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                        Tanmay Das Adhikari
                        Sep 15, 2020
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                        I payed the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using bhim sbipay, my sbi account got debited (Reference no.[protected] but application form was not submitted. Requesting an immediate refund. Please resolve as soon as possible.
                        BillDesk customer support has been notified about the posted complaint.
                        Sep 15, 2020
                        Updated by Tanmay Das Adhikari
                        I have already paid second time and the registration form has been submitted. So i need the refund.
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                          jk41568098
                          Sep 14, 2020
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                          Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 72 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
                          Name: jeewan
                          Cat 2020 application no : 20174647
                          Transaction date : 11/09/2020
                          Transaction time : 8:20 pm
                          Transaction id (Google pay upi ref) :
                          BillDesk customer support has been notified about the posted complaint.
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                            Saurav Baloda
                            Sep 14, 2020
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                            I paid the cat registration fee through upi which shows the amount has been successfully paid and delivered from my account but my application shows payment failed. Please respond because the deadline is 16 september.
                            BillDesk customer support has been notified about the posted complaint.
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                              pradeep anbazhagan
                              Sep 14, 2020
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                              Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but the payment confirmation was not provided and refund was also not provided. Please help.
                              Name: pradeep
                              Transaction id :shd[protected]
                              Transaction date : 14/09/2020
                              Transaction time : 07.50 pm
                              BillDesk customer support has been notified about the posted complaint.
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                                AnkitYadav1225
                                Sep 14, 2020
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                                Money got deducted on 14sep 2020 at 19:57. I paid through bhim upi to [protected]@sbi.
                                Transaction id id:shd[protected]. The payment was successful but the website said, my application form couldn't be submitted., it also showed error code : eferr016.
                                And the webisite says as the payment failed i have to pay again.
                                Itried calling and mailing you guys. No one answers.
                                Please improve your customer support or i am never gonna use your gateway.
                                BillDesk customer support has been notified about the posted complaint.
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                                  Rjsudharsan
                                  Sep 14, 2020
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                                  I had applied for cat exam amount deducted from my account but the transaction was failure. I request billdesk to solve this issue as soon as possible students are getting much depression because of this.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Akhil2610
                                    Sep 14, 2020
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                                    I paid amount of rs. 2000 for cat application form submission through google pay upi on 8th september. The amount was debited from my bank account and transaction status on the upi app was shown successful, however, my application was not submitted citing that the transaction was not successful.
                                    I mailed to billdesk support, they stated that the money has been sent to merchant account, but the status of my cat application form is not yet updated to payment successful. I also mailed to cat helpdesk, they asked for some details which i mailed to them, but still my form status is not updated. Its been nearly 7 days. Please look into this issue asap as the deadline for form submission is 16 september 2020
                                    BillDesk customer support has been notified about the posted complaint.
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                                      Soumendu007
                                      Sep 14, 2020
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                                      The fees of rs 850 for ibps crp clerks - x has been deducted from my debit card while paying through bhim upi on 13 sep 2020 at 11:37 p. M. Towards linked ibps. [protected]@hdfcbank
                                      Upi ref no.[protected]
                                      At the payment gateway it was shown as payment failed but the entire amount got deducted from my account.
                                      BillDesk customer support has been notified about the posted complaint.
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                                        sjha61227
                                        Sep 14, 2020
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                                        Respected sir/madam,

                                        Yesterday (Dated[protected] i was trying to fill my iimcat 2020 application form. I made a upi payment for the same which was unsuccessful but an amount of ₹1000 was deducted from my bank account. Later on i had to make a fresh transaction again by another payment gateway in order to complete my application form.

                                        Particulars of the payment which was unsuccessful are as followed:

                                        Name : sagar jha
                                        Upi id : [protected]@okicici
                                        Upi transaction id :[protected]
                                        Time : 11:36am (13 sept 2020)

                                        Kindly refund the amount i paid for the same and respond to me at your earliest convenience.
                                        BillDesk customer support has been notified about the posted complaint.
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