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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 112

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R
Ravindra_dhn
from Chakia, Bihar
Sep 16, 2020
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Sir,
On 15/06/2020, i tried to pay my municipality tax through bill desk payment services. The amount of rs. 12, 374.80/- has been deducted from my account but bill not paid.

Here are the following details of the transaction:
Bank name: union bank of india
Transaction date: 16/09/2020
Transaction amount: rs 12, 374.80/-
Bill desk reference id: billdesk payments/[protected]

You're requested to acknowledge the above.
Regards,
Ravindra
Apr 11, 2021
Complaint marked as Resolved 
BillDesk customer support has been notified about the posted complaint.
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    U
    unimaurya
    Sep 16, 2020
    Resolved
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    Resolved

    rs. 2000 payment via upi not reflecting on my cat form

    I made a payment of rs. 2000 on my cat application form using billdesk on 16/09/2020.
    I used upi payment method through phonepe and it shows the transaction is successful but it is showing payment unsuccessful on my cat application. Kindly look into the matter because i'm not sure whether to make another payment or not.
    And if another payment is made, how long will it take for previous ones to be credited back?...
    +1 photos
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    [email protected]
    Sep 15, 2020
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    Amount of 2000 has been debited from my account while paying registration fees for CAT 2020. But the registration was not successful. It's been 48 hours and there is no refund credited. I was paying through Google pay. Please fix the problem as soon as possible because I'm unable to decide to repay or not.
    BillDesk customer support has been notified about the posted complaint.
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      P
      Pankaja Kopulkar
      Sep 15, 2020
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      Dear sir,

      I filled my cat 2020 form and did payment through upi id.
      The payment was deducted from my account but it is not updated on the application form. Kindly look into asap as tomorrow is last date of registration.

      Pfa the screenshot of the same.
      +1 photos
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        M
        Mallareddy Jai Kiran
        Sep 15, 2020
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        While registering myself for cat 2020 on[protected] at around 9:30 pm, rs 2000/- got deducted from the account but still a message was displayed on the screen stating that "transaction was not successful". I raised ticket for the same but no response yet..!! I tried calling since today morning on the given number but no response..!! I mailed them but no response...!!! Such irresponsible people...!!! I got stuck that whether i should go for another payment or wait till tomorrow morning and then act accordingly. It seems that this is very common problem that other students are facing too. I'm requesting you'll to kindly look into the matter and would be much appreciated if i'll be provided with a solution.

        Here i'am attaching some screenshots that stands as a payment proof from my side.
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Sep 16, 2020
        Updated by Mallareddy Jai Kiran         I'm still waiting for the solution...!!!
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          V
          VAISHALI KAMAL KHANVE
          Sep 15, 2020
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          Rs.2000 for cat 2020 application deducted from bank account but it is showing payment failed on application form.
          BillDesk customer support has been notified about the posted complaint.
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            P
            Prasoon_Kumar97
            Sep 15, 2020
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            Sir/madam i was paying my cat 2020 application fee, when i paid my fee of 2000 through upi amazon app it was showing payment success to [protected]@hdfcbank but when i checked it on cat 2020 website it was showing failed payment status so i tried paying again via debit card and this time it showed payment successful to iim.

            Payment that failed 1st time details are as below :
            Upi transaction id : aplapdrayukwwmemmosdcjexrgdakxzhlm5
            Bank reference id :[protected]

            So sir/madam kindly look in this matter and refund the first time debited amount of 2000 as soon as possible, thank you.
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              subhash khetrapal
              from Haridwar, Uttarakhand
              Sep 15, 2020
              Resolved
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              Address: Haridwar

              I initiated a payment of ₹2000 to iimindore through billdesk upi on 14 sep 5:16 pm for cat exam payment my payment deducted but application showing not submitted please respond asap as registration deadline is 16 sep.
              +2 photos
              Sep 16, 2020
              Complaint marked as Resolved 
              it shows successful after 2days
              BillDesk customer support has been notified about the posted complaint.
              Sep 15, 2020
              Updated by subhash khetrapal               Cat 2020 exam payment deducted.
              Sep 15, 2020
              Updated by subhash khetrapal               But application unsuccesful
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                A
                abby335
                Sep 15, 2020
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                Paid rs 1000 for cat, it's showing transation successful in my phonepay app, but it's showing transation failed in the cat application, kindly look into the matter.
                My transaction id is p2009151700450019434906.
                It occured on 15 september 2020.
                BillDesk customer support has been notified about the posted complaint.
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                  P
                  prady18
                  Sep 15, 2020
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                  I tried paying the cat form using the billdesk, amount deducted and confirmed from my end but cat is showing as failed, please fix this issue asap. My transaction id is shd[protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    M
                    madhusudan bishnoi
                    Sep 15, 2020
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                    Address: #519 vilage kuttabadh, sirsa, Haryana, [125102]

                    I paid my cat application fee with the help of bill desk it was successful and amount was also deducted from my bank account but when i logged in to my cat login id there it is still prompting me to pay the application fees and shows last transaction was unsuccessful please resolve this asap because its already last date to fill the form.
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                      A
                      AnshulMittal
                      Sep 15, 2020
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                      Respected sir/madam,

                      I was paying my cat 2020 application fee. When i paid my fee of 2000 through upi mode of payment, it was showing payment success to "[protected]@hdfcbank" but when i checked it on cat application form it was showing failed payment status.
                      I tried paying again and this time i selected debit card mode, did the transaction and this time it showed payment successful and also it was showing payment successful on cat 2020 application form.
                      Sir/madam kindly look in this matter and refund the first time debited amount of 2000 as soon as possible, thank you.
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                        H
                        Himanshu Sonawane
                        Sep 15, 2020
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                        Sir/ madam
                        I paid my cat 2020 application fee through bill desk (Google pay bhim app) yesterday 14th september. I also received a confirmation email and the amount is debited from my account but my payment status is failed.
                        Name sonawane himanshu sunil
                        User id[protected]
                        Transaction id on cat 2020 website shd[protected]
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                          S
                          Surabhi Bulbule
                          Sep 15, 2020
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                          I paid the application fee for cat 2020 via upi using bill desk platform on 14 september 2020. 2000 rupees got deducted from my bank account but the cat website is showing that transaction is failed. Please help. Transaction id generated[protected].
                          Please give me my refund back.
                          BillDesk customer support has been notified about the posted complaint.
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                            D
                            Drishti sri
                            Sep 15, 2020
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                            Amount of rs.2000 for cat 2020 application deducted from bank account but it is showing payment failed on application form. Tommorow is last date. So please help me in proceeding further.
                            Name - drishti srivastava
                            Cat 2020application no.[protected]
                            Transaction date - 15 sep2020
                            Transaction time-12:50
                            Upi transaction id[protected]
                            +1 photos
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                            Amount of rs.300 for SBI apprentice 2020 application deducted from bank account but it is showing payment failed on application form. 10 December is last date. So please help me in proceeding further.
                            Name - Madhur bansal
                            SBI apprentice reg. no.[protected]
                            Transaction date - 05 dec.2020
                            Transaction time- 10:10 pm
                            Upi transaction id- [protected]@paytm

                            amount of rs.2000 for cat 2020 application deducted from bank account but it is showing payment failed on application form - Comment #3771934 - Image #0
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                              P
                              priyanshuraj
                              Sep 15, 2020
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                              On 14th sept 2020 i made payment of 2000 for cat 2020 application form through billdesk via google pay app the screen shows payment approved but application not submitted. Will i get a refund? Should i repay for the application? No one from iimcat helpdesk and billdesk is responding to my calls and mails please help me.
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                                Aryan Setu
                                Sep 15, 2020
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                                On 15th september, i paid the amount 2000 for cat 2020 registration. The money got deducted from my bank account but in their site it shows payment is unsuccessfull. The last date for registration is tomorrow that is 16th september. Please resolve this issue as soon as possible as i only have one day left.
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                                  K
                                  Karanki Priyanka
                                  Sep 15, 2020
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                                  Resolved

                                  I have applied for cat2020 and done payment through billdesk (Upi). Money got deducted but its showing as payment unsuccessful, eventually application status as failed. Time is running out which is creating tension in students.
                                  Sep 17, 2020
                                  Complaint marked as Resolved 
                                  They resolved it within 24 hours.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    P
                                    prashanth aripirala
                                    Sep 15, 2020
                                    Resolved
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                                    Resolved

                                    Amount of rs.2000 for cat 2020 application deducted from bank account but it's showing payment failed on the application form. I raised the query with cat 2020 help desk but it has already been 12 hours and yet the payment confirmation was not provided and refund was also not provided. Please help.
                                    Name: a prashanth
                                    Cat 2020 application no : 20090969
                                    Transaction date : 14/09/2020
                                    Transaction time : 09:10 pm
                                    +1 photos
                                    Sep 17, 2020
                                    Complaint marked as Resolved 
                                    BillDesk customer support has been notified about the posted complaint.
                                    Sep 15, 2020
                                    Updated by prashanth aripirala                                     correction
                                    CAT 2020 Application Number:[protected]
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                                      N
                                      NavyaPeruri
                                      Sep 15, 2020
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                                      During my cat application on[protected], i have selected upi option and through this rs.2000 got debited from my account but transaction failed is coming in the application
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